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EE Outage Report in Shepperton, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shepperton, Surrey, England 02/14/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shepperton, Surrey, England

The most recent EE outage reports came from the following cities: Hounslow, London, Belsize Park, Sutton, Chertsey, Staines, Wembley, Ealing, Windsor, Thames Ditton, Hampstead, Slough, Fulham, Redhill and Earlsfield.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomBelsize Park Internet
United KingdomLondon Total Blackout
United KingdomSutton Phone
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • Fanboy2001 Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahlou001 SLW (@sarahlou001) reported

    @EE please fix bug on Android app. Just did update, now app keeps crashing.

  • jodes1984 jody imrie (@jodes1984) reported

    @EE I have had a complete black out on service for last 2 days when will this be fixed !

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your app is extremely difficult to set up!! I have had trouble in the past on other phones, and this time it won't accept my address, even though it automatically searched for it!!! I reckon your server is faulty!!!! #skynews #gmb

  • jackie891 Jax (@jackie891) reported

    @EE no sms, mms, unable to make international calls. 90 mins on chat still nothing, waited over an hour in telephone queues nothing, put in complaints nothing! No one has the slightest interest to help and no one will call me which is odd for a telecoms co. Just hopeless!!

  • moo2809 mm (@moo2809) reported

    @EE how long is the awful service in CM6 going to last ? 7 MONTHS waiting for your tree lopping team. Excuse after excuse. People can’t work, people can’t even make emergency calls on YOUR network ! Totally unacceptable. I don’t want yet another credit, WE DEMAND A SERVICE

  • SMRchamps55 Scott® (@SMRchamps55) reported

    @EE is there an outage in the South Lanarkshire area?

  • Victoria_May98_ Victoria Pickford (@Victoria_May98_) reported

    @EE No mention/warning how some stores are having problems with finalising upgrades on system - pre ordered iPhone 14 pro max on 9/9/22 and went into store on yesterday and then after having my current iPhone and everything checked I get turned away and now have to wait until fixed

  • Kadza1 AK (@Kadza1) reported

    @EE Not to worry I eventually found someone who could help me when I called in again.

  • GunnerDZ16 BR (@GunnerDZ16) reported

    @EE you keep disappointing more and it’s sooo frustrating trying to get hold of or get a simple thing changed on my contract I’m very close in cancelling all my contract with you… I have been with @O2 for 15 years I never had a slight issues with them. you claim to be the best.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Winchester, England

    @rsgnl Yep. Anyone with a cellular Apple Watch will know the pain of changing watches. Despite being old they support them I’m still struggling to find out how to get one online from @EE