EE Outage Report in Shepperton, Surrey, England
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The latest reports from users having issues in Shepperton come from postal codes TW17.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shepperton, Surrey, England
The most recent EE outage reports came from the following cities: Wandsworth, Wembley, London, Paddington, Dorking, Epsom, Uxbridge, Kensington, Slough, Fulham, Hounslow, Richmond, Ealing, Redhill and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
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EE Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
EE Issues Reports
Latest outage, problems and issue reports in social media:
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blue boy 1878
(@j1878jones) reported
@EE @gamerdad1981 My broadband has been down since Wednesday I have made alot of calls still nothing ee said it is at bts end bt said it is ee broadband i am self employed and rely on communication it is someone's responsibility not good advertising
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Mama La Rosa
(@mummalarosa) reported
@EE anyone work on your customer service line? 13 mins deep no answer.
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Flitwick Commuter
(@FlitwickBeds) reported
@EE I've not used your service for nearly a year but I took my number with me. I still get MyPlace Updates via SMS. How can I stop these?
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Ryan
(@RyanRFC_) reported
@EE Finally spoke to someone and the best contract they offered me was a total of £2016. Very poor, £624 more than what I've been offered elsewhere.
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💥🎶ⓈⓉⒺⓋⒺ🎶💥
(@Molko_Mad) reported
@EE I've only just got my S20 Ultra 5G so I'll have to pass! I'm always surprised people whinge about the signal they get on EE because my data speed is often well over 100 Mbps (with 3 in all the years I was with them never topped 32 Mbps)
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Danielle Claydon
(@Dani_Elizy_C) reported
@EE Hi, having issues with the EE app with error code A4.45.0. I'm able to log on via the web browser just not the app. Any ideas? I see this is an issue with others when Ive Googled it ?
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Meghan O'Leary
(@MeghanOLeary2) reported
@EE I need to cancel an engineer for tomorrow morning for my broadband, but phone line is closed. Can you help?
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Mike
(@TheColonel_Jnr) reported
@EE I was supposed to have my phone delivered today, but as I sat there watching the DPD driver drive off without even attempting delivery I now want to cancel. Even worse I can’t get hold of them or you via the phone - now you have my money 🤔
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Birch
(@birch256) reported
@EE it’s all well and good giving us EE perks codes that can only be used online but there is nowhere to enter them. Putting it in the gift voucher box it just gets rejected. Please help me upgrade.
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Kevin McInrue
(@KevinMcInrue) reported
Really hope this wireless charger I’ve ordered turns my phone on or @EE will be getting contacted. 10month I’ve had a brand new phone then decides to cut off & my charger not working but not messing about with the charger port as my last phone done this. Absolute joke