EE Outage Report in Shepperton, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Shepperton come from postal codes TW17.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shepperton, Surrey, England
The most recent EE outage reports came from the following cities: London, Shepperton, Paddington, Guildford, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Wandsworth, Hampstead, Hammersmith, Woking and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Shepperton |
Phone | |
| London |
Internet | |
| Paddington |
Internet | |
| Guildford |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Udell
(@cudell_) reported
@EE For the last few days my phone has been on Emergency calls only for the majority of the time. Is there any reason for this?
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#iamJuice
(@AmrikSingh_14) reported
@EE How come other retailers have had stock & not @EE ... maybe change your suppliers then because customer are getting annoyed by the lack of availability. You say there's no stock, your chat agents saying stock is available from today so EE must think it's fine to lie to customers!
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#iamJuice
(@AmrikSingh_14) reported
@KingDreMMA @EE Yep. I was on their chat service & was advised stock would be available from today but their twitter is saying no stock. It seems like @EE think it's fine for their staff to lie to customers 🤬
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#iamJuice
(@AmrikSingh_14) reported
@EE Yep, I've registered interest already but looks like @EE aren't interested in stocking products customers want. Being lied to by EE staff, seeing other companies dropping stock,... it's happening so regularly that it's gone beyond annoying. Customer service is shot
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Jack Harte
(@hartejack) reported
@SonyUK @EE @Android #AndroidHelp I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
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pavlin yankov
(@paulondon666) reported
@EE Can you reactivate my service ? You owe me £75 ,but cut me off for £59 bill.
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Jack Harte
(@hartejack) reported
@SonyUK @EE @Android I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?
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Kvder
(@kvderrr) reported
@EE Hey when would you have any ps5 in stock? I was registered the 1st 2 times and never get any alert...
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Nicholas Sherwood
(@ngpsherwood) reported
@EE I don't see any subscription service and last time I pay in November and I got charged last month and I request to google and refund and they say no we can't find anything on accounts maybe I need change my phone number?
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laurarussell21084
(@laurarussell211) reported
@EE EE network down for the 2nd day in a row meaning I've misses important medical calls today. I've turned Wi-Fi calling on now (doesn't work when I'm out on my walk though)but wish I knew in advance - disappointed! Hope we'll get discount on our bills for lack of service?