1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Hayes, England
EE

EE Outage Report in Hayes, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hayes come from postal codes UB3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Slough, Wandsworth, Barnet, Greenford, Stanmore, Hounslow, Hayes, Weybridge, Paddington, Fulham, Uxbridge, Sunbury-on-Thames, and Brentford.

CityProblem TypeReport Time
Wembley Internet 2 days ago
Wembley Wi-fi 2 days ago
Wembley Wi-fi 2 days ago
Wembley Internet 2 days ago
Hammersmith Internet 3 days ago
Slough Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • adamvdb
    Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • SeanBow3
    Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • TheBig_Bakes
    The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • joemiller862
    Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • TouchTrusted
    Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • Matt_Barber4500
    Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • RevBott
    Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • GPCamies
    Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • denise_salinger
    Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • TouchTrusted
    Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHop67620555
    Paul Hopkins (@PaulHop67620555) reported

    @EE why is there a major problem logging in to my app it's constantly saying there's a problem 🤔🤔😡😡 Anita

  • winterz_sky
    Kuebet (@winterz_sky) reported

    @rusheurope @EE ofcom it, report the issue to ofcom

  • EricLamps
    Eric Lamps (@EricLamps) reported

    @EE my internet is STILL down. It's been 2 days now. What's going on.

  • AtifJj
    Atif jj (@AtifJj) reported

    @EE worst network in the world no emails or texts or calls disconnected me for an outstanding balance of 41 quid now can’t reach any of my family even though I’m on direct debit, one would understand if it was a lot of money but I been with Ee a decade last time such a shame

  • kiityc
    Dr Katie Cairns (@kiityc) reported

    @EE Service user 0233677113, initial GW, postcode WF2 0NB, who has just taken out a broadband contract with you has entered the wrong email address. You’ve sent all the info to my email, including bank account details, name and address. You should contact them, and the ICO.

  • scla55
    Susan Yvonne Clarke (@scla55) reported

    @EE I’ve had extremely poor internet on my phone for weeks in the NN1 area of Northampton where I work , this happened for many weeks last year why is it happening again ? It’s extremely inconvenient to only have internet when I’m at home .

  • JOE_avfc92
    JOE🦁 (@JOE_avfc92) reported

    Be careful when visiting @EE store, I asked for a new SIM & number as old contract expired in August. I got everything I wanted apart from the store extending the contract of my old number for two years 🤨🧐 complaint raised new years eve to see how they deal with this now

  • Ryu90090
    Ryu9009 (@Ryu90090) reported

    @Gonejango87 @EE We had no internet for 8 days. EE are truly awful. Had to threaten them with ofcom to get any compensation, it even states no internet after 48hrs on their T&Cs u get compensation for each day. Still didn't get the full amount. Contract up in April then going elseware.

  • meljridge
    melanie ridge (@meljridge) reported

    @EE I’m on the phone again, starting from scratch. No notes made from Summer yesterday - why?! She assured me she’d call back to complete the order but never did. Your service is poor

  • Andrewtuck10
    Andrew tuck (@Andrewtuck10) reported

    @EE Oh too late - another let down