EE

EE Outage Report in Hayes, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Hayes come from postal codes UB4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 01/31/2026 07:20

January 31: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: Slough, Paddington, London, Southall, Woking, Ealing, Watford, Fulham, Wandsworth, Harrow, Greenford, Wembley, Merton, Amersham and Shepperton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSlough Wi-fi
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute **** piece of service yet again @EE in Barnet

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Mazipita Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • stuart_foy foy (@stuart_foy) reported from Barnet, England

    @EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • _vsreal vs (@_vsreal) reported from Barnet, England

    Why is my data not working. Since morning??? I’m gonna lose it @ee

  • _vsreal vs (@_vsreal) reported from Barnet, England

    @matthew1471 @EE Seems to be working now. Thanks. Done more help than @ee

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • spasypaddy Daniel (@spasypaddy) reported from Barnet, England

    Why do I have full signal but no reception in the street outside my house @EE

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mehmet_hannah Hannah Mehmet (@mehmet_hannah) reported

    @EE I received my upgraded Samsung 23 Ultra Galaxy phone today. I put my old sim Card from my Samsung Galaxy 21 into my new phone but it doesn't seem to be working. Not allowing me to make/receive calls or texts. Need my phone for work, need help please.

  • ColinCAustin Colin Campbell-Austin (@ColinCAustin) reported

    @EE I’ve been trying to get hold of you for three days now. Friday, Saturday and today. Each time holding for nearly an hour then giving up. I’ve used your messaging service with no response. Can tell you tell me how to get hold of you

  • Public_Pers Pers says Wear a Mask! Climate Action NOW! 🌍🌲🌳 (@Public_Pers) reported

    @EE Yes, I rang 150 when rebooting the router twice didn't resolve the issue.

  • lorrainecri1954 madwoman in the attic (@lorrainecri1954) reported

    @EE Someone called Mark was helping me solve a problem, but he's gone silent for the past hour - can someone PLEASE assist me?

  • Eyespy20121 D-John2012 (@Eyespy20121) reported

    @EE after 20 years of custom, you still treat people like dog crap. Putting a £30 phone bill up £5.50 due to inflation. This contract finishes soon so you can stick your custom where the sun don't shine. Disgraceful

  • amys_francis Amy Francis (@amys_francis) reported

    @EE Hi, Norwich area. Any reason why I have no signal/unable to send texts? Thanks.

  • afcbbeachboy Nick Smith (@afcbbeachboy) reported

    @nidriks1 @EE Yep I agree , @ee are just ripping people off . To be fair to Virgin and Sky I have had contact with both and they reduced their demands after complaining. Anyone thinking of joining EE should really think twice about it . Very poor customer service

  • missvintage29 Kelle Chapman (@missvintage29) reported

    @EE I sent you a DM regarding an issue we were discussing last week. Please can you check DMs? Thanks

  • hazeyh Hazel Wood (@hazeyh) reported

    @UKAirband After a day of our complaint being escalated, still nothing has happened, complaining to Airband seems to be about as effective as farting in a hurricane, shame you service isn’t as good as @EE’s

  • Shinniesta Bluey (@Shinniesta) reported

    @EE so I've paid my phone bill and you still haven't reactivated my services. Its ridiculous. I pay enough for you to provide zero service. Your website is a shambles and barely works.