EE

EE Outage Report in Hayes, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Hayes come from postal codes UB4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 02/06/2026 09:45

February 06: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: London, Epsom, Uxbridge, Gerrards Cross, Kensington, Slough, Fulham, Hounslow, Richmond, Ruislip, Barnet, Ealing, Pinner, Chertsey and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomUxbridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • RyanRay74 Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • MarieB_Music Marie Bessant (@MarieB_Music) reported from Beaconsfield, England

    @EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kiityc Dr Katie Cairns (@kiityc) reported

    @LucyGoBag @virginmedia Tell me about it. To make a data protection complaint to @ee Data Protection team, there was no email address or phone number, just a webform hidden through several clicks on their website, or the option of a postal address.

  • petekilty pete kilty❗ (@petekilty) reported from Consett, England

    @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

  • everythingstops everythingstopsfor.. (@everythingstops) reported

    @EE how can you not help a vulnerable person with children to not have access to their phone. My daughter been on the chat all day to supposed vulnerable team and just keeps getting told “not available on her account” wth a customer of ee for 6 years , I’ve been a customer for 15

  • SteH1981 Steven Hall (@SteH1981) reported

    @EE I've had a look on the website but I can't find an answer.. can I buy a week roaming thingy from you to use in the USA?.. or as my phone appears to not support esims, will I have to buy a SIM card from a US network.? 🤷

  • BriefcaseFFC Ben (@BriefcaseFFC) reported

    @EE How come I am not getting any signal at home any more? SW London/Tooting/Mitcham area. Are there known issues?

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    @EE Actually not so good and yeah from a dodgy mobile number I was pretty distracted earlier on so far no damage on any of the cards used for the shipping & have frozen them until such a time as one replaced them can't believe I even fell for that one but I'm definitely off the boik

  • craw1690 Ian Crawford (@craw1690) reported

    @EE @bazsharp Bet you don’t cancel it

  • 4242Bruce Grumpy 2.0 (@4242Bruce) reported

    @bazsharp @EE Because it's not included in your contract I guess. That's a you problem.

  • itsnoel Noël (@itsnoel) reported

    @WackyRacer58 @bazsharp @EE This is the answer. NEVER use your service provider rip off roaming charges

  • thegreatnev Andrew N (@thegreatnev) reported

    @EE broadband down in SE16