EE Outage Report in Hayes, Greater London, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Slough, Wandsworth, Barnet, Greenford, Stanmore, Hounslow, Hayes, Weybridge, Paddington, Fulham, Uxbridge, Sunbury-on-Thames, and Brentford.

City	Problem Type	Report Time
Wembley	Internet	1 hour ago
Wembley	Wi-fi	1 hour ago
Wembley	Wi-fi	1 hour ago
Wembley	Internet	2 hours ago
Hammersmith	Internet	1 day ago
Slough	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  David Cheung (@AviatorDavid) reported 2 minutes ago from Ealing, England

  @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

• 
  David Cheung (@AviatorDavid) reported 3 minutes ago from Hillingdon, England

  @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

• 
  🇯🇲 (@Tay_hastings9) reported 10 minutes ago from Barnet, England

  @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

• 
  Alicia (@westiee) reported 16 minutes ago from Richmond, England

  @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

• 
  Randombiz (@RandomBiz) reported 18 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Iwona Sadowska (@IwonaSadowska) reported 19 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported 26 minutes ago from Merton, England

  @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

• 
  Helen Dixon (@HelendixonHelen) reported 26 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  ComplaintBox (@MeetuSuraj) reported 29 minutes ago from Slough, England

  had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

• 
  Randombiz (@RandomBiz) reported 34 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Nick Burlin (@nicholasburlin) reported 40 minutes ago from Kingston upon Thames, England

  @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

• 
  Jamie Boyd (@JamieBoyd10) reported 41 minutes ago from Wandsworth, England

  @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

• 
  HaflaNextDoor (@iKaremk) reported 43 minutes ago from Hillingdon, England

  @EE hi I need some help with my account

• 
  Lucy. (@Lgandara93) reported 44 minutes ago from Ealing, England

  @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

• 
  David Cheung (@AviatorDavid) reported 46 minutes ago from Hillingdon, England

  @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

• 
  Randombiz (@RandomBiz) reported 47 minutes ago from Esher, England

  @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Alex King (@alexkingtweets) reported 48 minutes ago from Merton, England

  @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

• 
  Antony Fry 🌑 (@antony_fry) reported 49 minutes ago from Slough, England

  @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

• 
  Jade Sharp (@jadesharp1992) reported 52 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Hannah (@absentxminded) reported 55 minutes ago from Spelthorne District, England

  Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Harvey (@vic__harvey) reported 3 minutes ago

  @EE my daughter is abroad in Spain right now and can’t get any service or even connect her phone to WiFi we have bought a roaming pass! How can we fix this?

• 
  Jovian (@Mark48505475921) reported 4 minutes ago

  @EE Have just spent over an hour trying to help elderly relatives troubleshoot issues with outgoing calls. Neither I or my elderly relatives have been able to contact your helplines via any means.

• 
  The Tears of a Nobody (@ShloppyThirds) reported 4 minutes ago

  @EE having let the "team" know a lot of your customers are having a lot of problems, any chance you can turn the ****** AI off and get a human to give us an update on why your network is stuffed and when you might get round to unstuffing it?

• 
  Vicky Harvey (@vic__harvey) reported 16 minutes ago

  Can someone help with this @EE

• 
  Linda Smit (@LindaSmit11) reported 20 minutes ago

  @EE It has been going on for hours already. Do you know what the problem is?

• 
  UKAussieP (@UKAussieP) reported 20 minutes ago

  @EE Hi there, I know that is your standard reply, but I have since learnt that this is a widespread issue. You really need to change your standard reply to something more meaningful for your customers (and/or pin a response)

• 
  Nicky Tate (@NickyTateWrites) reported 22 minutes ago

  @EE number rings out/cuts off/doesn't work unfortunately

• 
  Twheatman (@Twheatman) reported 22 minutes ago

  Is @EE network down? I can't make or receive any calls. All I get is beep beep

• 
  Juicy fruit (@clarkiedom) reported 22 minutes ago

  @EE What is going on? I cannot make or receive any calls even though it shows I have full coverage. My internet is also having issues

• 
  Douglas Mcfarlane (@DougMcfarlane59) reported 24 minutes ago

  @PaulONeill29 @EE Three had this issue about 4 weeks back. We also lost data connection