EE Outage Report in Hayes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent EE outage reports came from the following cities: Ascot, London, Kingsbury, Hammersmith, Wembley, Wandsworth, Hanwell, Amersham, Slough, Barnet, Hounslow, Paddington, Gerrards Cross, Greater London and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Internet | |
| London |
||
| Kingsbury |
Internet | |
| Hammersmith |
Total Blackout | |
| Wembley |
Total Blackout | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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el
(@grasseasons) reported
@genwilliams @EE I left EE for giffgiff in Jan (which uses O2’s network I think) - was £10 a month instead of £20-something and haven’t noticed anything different except I can’t use the TfL wi-fi anymore
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Lauren Burton
(@Burton_LaurenM) reported
@EE your app and website keep failing. Logs me out, then won’t let me send messages to the person “helping” me. My phone also keeps losing signal. I’m not happy that I’ve had this contract for 3 months and the bill has increased every month. Esp when customer service is this bad.
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Julio Dos Santos
(@JDSantos273) reported
@EE Yo, I just need to cancel an account as its a business thats no longer active. Nobody is able to create a final bill on 150, chat or anywhere else. Assistance please?
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Studge
(@StudgeWright) reported
@EnglandLearning @EE Help please. How does my 15 year old daughter get access to this course? She is already linked to my FA account but, it seems that because I have done the course myself she can’t do the same on my account?
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Cllr Beverley Baynham
(@bev_baynham) reported
from
Capel Seion, Wales
@EE @aerial99 Not true! Been a customer for 20yrs just rang to discuss and said it’s just the same as online. So I’m off
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Kemp
(@kempsell17) reported
hi @EE any danger of some service anywhere else apart from my bedroom ?
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Charlie Spring
(@charliespring91) reported
@EE Hiya chris, this tweet was regarding internet connectivity yesterday while virgin media was down, was wondering if EE was up and would be a better switch.
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Vinyl Volunteer
(@Melkshamboy59) reported
Sat in large-ish town in middle of country and, still, the phone signal is ****. It’s no better than when I had my first mobile 25+ years ago. Why has there been zero progress in this technology but I have to pay a fortune? @EE
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⊰⊹𝕋𝕨𝕚𝕫𝕥𝕪360⊹⊱ ☮️❤️☯️
(@Twizty360) reported
@EE can you tell me why I've lost Mobile signal & it keeps telling me my SIM isn't provisioned, when it was working fine while ago?, Is there a current outage etc? 🤔
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Harinder Singh
(@H4rinder) reported
@EE Morning EE I received a text on a fault that I've raised multiple times last week and the engineers could not identify the problem. #poorservice I guess I should switch to a different provider? #O2 #Vodafone