EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Hammersmith, Northolt, Shepperton, East Molesey, Slough, Feltham, Hayes, Harrow, Wembley, Ealing, Uxbridge, Greenford, Hounslow, Southall, and Edgware.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago
Northolt	Internet	2 days ago
Shepperton	Total Blackout	3 days ago
East Molesey	Phone	5 days ago
Hammersmith	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Anit (@anit3) reported 1 minute ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Kurt Kiefer (@k1rtk) reported 5 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Mahshid (@mahshid0805) reported 6 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  Paul Durrant (@Leafs1201) reported 10 minutes ago from Harrow Weald, England

  What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either

• 
  Charli R (@RojasLahoz) reported 14 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 16 minutes ago from Hillingdon, England

  @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

• 
  Sharon Sandhu (@gooness78) reported 17 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Vìncere. (@VictorJ1987) reported 19 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  sandra oneill (@sandraspeccy) reported 21 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Mohamed Mahdi (@Mohamed87268245) reported 21 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  Anit (@anit3) reported 26 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Nick Swan (@MrNickSwan) reported 29 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Joe Miller (@joemiller862) reported 31 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Mohamed Mahdi (@Mohamed87268245) reported 35 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  peter (@peter33266430) reported 39 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  Kerry Harrison (@kerrylou94) reported 57 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  peter (@peter33266430) reported 57 minutes ago from Slough, England

  @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 58 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Jamie (@JamieSenitt) reported 59 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Pervez Hassan (@PervezHassan10) reported 60 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scooby Miller (@Ragingtaxpayer) reported 2 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 4 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Brian Jackson (@GhostBrianNY) reported 5 minutes ago

  @EE I need help cancel my game pass ultimate

• 
  Charles Salt (@CharlesSalt3) reported 6 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Katy Parkes (@KatyParkes) reported 7 minutes ago

  Does @EE tv have an issue, channels not working and getting signal!?

• 
  simon withers (@KalEl_WBS) reported 7 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device

• 
  SMV (@MissSmallVoice) reported 11 minutes ago

  @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

• 
  lucy barnett (@lucebarnett) reported 13 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 13 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  MAN LIKE RED J (@RedSteppaJ) reported 21 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know