EE

EE Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 01/13/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: Wandsworth, London, Hammersmith, Fulham, Wembley, Hayes, New Barnet, Weybridge, Ealing, Hounslow, Sutton, Kensington, Slough, Borehamwood and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • noll9 Noll Bailey (@noll9) reported

    @EE I need to cancel a contract please its at the end date and car phone warehouse have said you have to it.

  • AlanDanby Alan Danby (@AlanDanby) reported

    @sdeptford7 @EE Mother rarely has her data on so I'm not sure she's even noticed it's down. Deffo vaccine, where's be em vaccines too then?

  • nickg_uk Nick G 🆖 (@nickg_uk) reported

    @EE Is your password reset process not working at the moment? I've tried 3 times and nothing has arrived, or at my anti-spam provider. It looks like the emails might not be getting sent out.

  • chewy1985 Lewis Hurrell (@chewy1985) reported

    @EE Quick question... would you expect a customer to accept financial detriment, due to an error caused by EE? @financialombuds

  • iamdavepope Dave Pope (@iamdavepope) reported

    Been a @EE business customer from day 1. No attempt made to retain my custom at all. Didn’t even ask why I was leaving! I even asked to keep my business account running in the background for possible future use and was told NO!

  • EmmaLizThompson Emma Thompson (@EmmaLizThompson) reported

    @EE hello I private messaged you in regards to myself needing to cancel my contract. I am in Qatar so cannot ring. This had been a long process and my contract runs out this month, I am unhappy with the service from customer care and would like the contract cancelled immediately

  • mikebennettxo MJB🕷 (@mikebennettxo) reported

    I cannot believe the terrible customer service by @EE - don't use

  • iamdavepope Dave Pope (@iamdavepope) reported

    @EEComplaints Been a @EE business customer from day 1. No attempt made to retain my custom at all. Didn’t even ask why I was leaving! I even asked to keep my business account running in the background for possible future use and was told NO!

  • ShaymaA786 Shayma A (@ShaymaA786) reported

    @EE Hi Gavin. I have spoken to your colleagues and they weren’t able to help. One colleague advised me to leave it as it is...like a rolling plan to benefit from my old offer. I did raise my concern about whether the price charged, would be full, but she advised it should be okay

  • ancelottisibrow Ancelotti’s Eyebrow (@ancelottisibrow) reported

    @LesleyField5 @EE @Apple Hahaha just leave mate. I was with them when they were Orange for years until I realised that they’re not the best, they’re the most expensive. I moved to O2, I was offered a better deal and I can actually get signal in my house now without connecting to Wi-fi 👍🏻