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EE Outage Report in Hayes, Greater London, England

Why is my EE service not working?

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The latest reports from users having issues in Hayes come from postal codes UB3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Slough, Wandsworth, Barnet, Greenford, Stanmore, Hounslow, Hayes, Weybridge, Paddington, Fulham, Uxbridge, Sunbury-on-Thames, and Brentford.

CityProblem TypeReport Time
Wembley Internet 13 hours ago
Wembley Wi-fi 13 hours ago
Wembley Wi-fi 13 hours ago
Wembley Internet 14 hours ago
Hammersmith Internet 2 days ago
Slough Phone 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • GreyWolfDesignz
    Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England

    @EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

  • Jamiecdixon
    Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • MontyWanty
    John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • drasnah
    (((Mark Hoffmeister))) 🔼 (@drasnah) reported

    @EE @MartineStigter Can't call on 150!!!!! It's NOT WORKING. PLEASE CALL ME!!!!

  • ShpAtcksRct
    Sheep Attacks Rocket (@ShpAtcksRct) reported

    @EE I'm trying to activate my new EE SIM. No response from texting PORT, dialling 07953 966 150 from landline gives a 'temporary fault' recording, 150 from mobile giving 'no mobile network', no way to contact you via website. Any ideas?

  • peakey281819
    peakey (@peakey281819) reported

    @EE hi there is there still issues in wv6 , I can get 5g but can't make certain phone calls. This is getting ridiculous after all day yesterday

  • SirFredlin
    Freddie ✞ (@SirFredlin) reported

    @EE This outage is having a huge impact on my business. We spend over £500 a month with EE and I can’t even speak with support.

  • lauramae121
    Laura Bloomfield (@lauramae121) reported

    @EE I can’t receive calls from certain people & I can’t make a call to the support team both say failed. What is doing on please? It’s been over 24 hours with this issue.

  • Rodders543
    mrmoose (@Rodders543) reported

    @EE You are going to loose lots of customers - mostly because your updates and customer service is hopeless and misleading

  • clarkiedom
    Juicy fruit (@clarkiedom) reported

    @EE Why has my phone stopped working again??? It's most definitely time for me to change network

  • UKAussieP
    UKAussieP (@UKAussieP) reported

    @EE - Issue a statement about the latest outages today and PIN it to your X account. Its all about Customer Communications. I dare you to take up this challenge.

  • thosking
    Tom Hosking (@thosking) reported

    @EE what's going on with your CS team? Phone takes forever to answer then I get cut off because the robot can't help me. How do I speak to somebody about a new BB connection?

  • officialmegzie
    Megan (@officialmegzie) reported

    @EE seems like your down again???