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EE Outage Report in Hayes, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Hayes come from postal codes UB3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Wandsworth, Barnet, Greenford, Hammersmith, Stanmore, Hounslow, Hayes, Weybridge, Paddington, Fulham, Uxbridge, Sunbury-on-Thames, Brentford, Slough, and Kingston upon Thames.

CityProblem TypeReport Time
Wandsworth Internet 2 days ago
Barnet Wi-fi 2 days ago
Greenford Phone 2 days ago
Hammersmith Internet 3 days ago
Stanmore Internet 3 days ago
Hounslow Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Charis_Ath
    C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • gundisalvus19
    𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • peter33266430
    peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • irbenji
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Barnet, England

    @EE I know my contract is expiring. Stop reminding me like you like we are friends. You only want to tie me down to another 24 month contract..

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • geometric
    Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • DKaretsos
    dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • eugenio_sp
    Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • geometric
    Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • ANOBRAINHOLLY
    holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • AmbroseBarnaby
    🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EuropeanRover
    Andy Rover (@EuropeanRover) reported

    @LifeofTimDee @EE @yearhere Thanks. I'd bet he made it up. The time interval is too short for anything which might be construed as an opinion. I don't doubt that eg a bad website might put someone off very rapidly, but that is a pretty obvious observation. (I once researched subliminal perception...)

  • crythorn
    Crythorn (@crythorn) reported

    @SkyHelpTeam ah yes the website community forum, that told me to ring the 150 number... who seemed more interested in sending me to the sales team, so i would have to sign up for a further 18 month contract to try get help.... oi @EE can you save me please?

  • surfdoctor
    MD. We’ve never had it so bad. 🇺🇦🇬🇧🇪🇺 (@surfdoctor) reported

    @LifeofTimDee @EE It’s absolutely dire and the billing part is equally as awful and clunky. I avoid going on it at all costs. Can’t believe this got through any proper scrutiny by a multibillion quid company like EE.

  • jos_temple
    Jos Temple (@jos_temple) reported

    @EE Hi, is there any issues with your online insurance claim portal at the moment? I have damage cover, have just damaged my phone but keep getting an EE error message when hitting the final submit button. Can i go in store to sort?

  • Off21_t
    Ryan Thomas (@Off21_t) reported

    @EE is there any issues with service in wf3/wf12 calls seem to drop and although I have signal they don’t connect

  • EljonEljon
    Thomas Eljon 🤘🏳️‍🌈 #SurfaceDuo2 (@EljonEljon) reported

    I feel like back in 90's.internet in Cambridge is so bad @ee

  • Timelord_Ernie
    Ernie (@Timelord_Ernie) reported

    @EE any chance of Apple Music free for a long time customer?

  • FlossieRoss1971
    NicolaWatson71 (@FlossieRoss1971) reported

    @EE Has to be your network I have no knowledge of the other two events at Goodwood #ee

  • Charlomatic
    Charles Williams (@Charlomatic) reported

    @EE Getting charged for calls when having valid packs/allowances. Is just one of several. Taking money from my balances when you shouldn't. Contact customers complaint sometime late last year, nothing changed. It may seems like little amount for one customer but a lot collectively.

  • SapAud
    Sapere ✝️ Aude 🎸 ◦ Ḓ🄹@🆖☉ 🦁🧡 (@SapAud) reported

    @EE Hello, It isn't about 'feeling' that way - what else are we supposed to do? Plusnet said that there are no plans to offer Wi-Fi calling and so there is no choice in the matter - we have to find a network which does. Browsing the Plusnet forum, I imagine that we are not alone.