EE

EE Outage Report in Hayes, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 02/21/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: Hampstead, Ealing, London, Hammersmith, Woking, Hounslow, Sutton, Wembley, Twickenham, Barnet, Wandsworth, Rickmansworth, Paddington, Epsom and Uxbridge.

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City Problem Type Report Time
United KingdomHampstead Phone
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomHammersmith Phone
United KingdomHammersmith Phone
United KingdomWoking Phone

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • RyanRay74 Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • MarieB_Music Marie Bessant (@MarieB_Music) reported from Beaconsfield, England

    @EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • helsbellsr78 Tinsel Tits (@helsbellsr78) reported

    @EE hey - is there an issue with the network as I cannot make calls?

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.

  • Fuel_Cells Fuel Cells (@Fuel_Cells) reported

    3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.

  • kingofchezo_WBA Andrew Grainger (@kingofchezo_WBA) reported

    @EE serious issues with broadband in WS6 area, service isn’t great at all. Is there anything wrong? We have the fastest speed available as well

  • jamie_trueman96 JT (@jamie_trueman96) reported

    Any recommendations for 📱 contract other than @EE? Service is a joke,ordered the new iPhone about 6 weeks ago and told it would be here in a week.Turns out it’s out of stock and they cant tell me when it’s going to be back in so looking else where, would of been nice to be told

  • snifferdoguk SnifferDog (@snifferdoguk) reported

    @EE how about some customer service. DPD have had my parcel for over a week and nobody will do anything about it.

  • Lunchtime_vibes Lunchtime Vibes (@Lunchtime_vibes) reported

    @EE I’d expect some kind of compensation for a whole day without your service. Cost me thousands.

  • hhaarrryyyy2020 Andy (@hhaarrryyyy2020) reported

    @EE still problems after days now. Any idea how long fixes usually take?

  • catheri19156028 catherine smith (@catheri19156028) reported

    An unusual problem with land line coming in through the window frame. Its let water in.damp walls indoors. @BritishTelecom useless. @EE did the job. #dontgotobt

  • seannyybt Seannnybt (@seannyybt) reported

    @EE your customer service is absolutely shocking. Like your Wi-Fi #FIFAWorldCup #LionelMessi𓃵 #EE