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EE Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 12/13/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: London, Weybridge, Wembley, Paddington, Wandsworth, Uxbridge, Hammersmith, Bushey, Kensington, Amersham, Northolt, Barnet, Woking, Byfleet and Hounslow.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • NubiBlue ((ALMOST)) Always Positive ⬛ 💙➕ (@NubiBlue) reported from Barnet, England

    @GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alli_d4 Alli (@alli_d4) reported

    @EE I’m in a rental where broadband is included so I don’t have my own account, therefore can’t get through either online or by phone. Can you confirm whether the problem is supposed to have been fixed?

  • NickPunter1 Nick Punter (@NickPunter1) reported

    @EE who do I talk to regarding my phone being ruined after the latest Android update. Literally no wifi, Bluetooth, screen rotation or touch screen on lock screen. Not paying for a phone that doesn't work. Thanks.

  • stylishnene O'Nene (@stylishnene) reported

    @EEclaimDesk1 @EE thank you to George from Cardiff. He couldnt resolve the issue but was able to offer reassurance.

  • FabioAbraham3 Fabio Abraham (@FabioAbraham3) reported

    @EE I just had the worst customer service ever over the phone, with one employee he wasn't even paying attention to what I was talking about and was very persistent on selling me a broadband rather than interested in upgrading my contract!! EE what happened!?

  • huckfinne huckfinne (@huckfinne) reported

    @EE Just had a worthless conversation with your insurance. What a terrible experience. Not sure why I pay for insurance every month.

  • __louisetaylor Louise. (@__louisetaylor) reported

    @EE hi my partner got a new phone today, his sim does not work and he cannot even contact via phone as it isn’t registering. He needs his phone for work and this has been an ongoing issue for 4hrs now

  • StewartSpencer1 Stewart Spencer (@StewartSpencer1) reported

    @EE Just has to be the most incompetent service in the UK. They just can't seem to get anything right, been on the phone for 52 minutes so far, been through 4 departments, none of them can sort a simple moving procedure because they say there is an order outstanding, there isn't!

  • creda_1 Creda One (@creda_1) reported

    @EE absolutely crap, can't login into the App, can't log in to the website either, change password get a code enter code and blows me out saying code is invalid, been like this for a week now, I can see why people leave EE....how can this be fixed as need app for data monitoring

  • calebno17 CS (@calebno17) reported

    @EE why is my broadband down after it saying it would be resolved by 6:28??

  • PhilSheaS Phil 💙 (@PhilSheaS) reported

    @EE Thanks I don't understand why despite my requests on the online help nobody can ever call me.