EE

EE Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: London, Harrow, Hampstead, Hammersmith, Hounslow, Slough, Gerrards Cross, Wembley, Mitcham, Wandsworth, Woking, Paddington, Richmond, Fulham and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarrow Internet
United KingdomHampstead Wi-fi
United KingdomHammersmith Phone
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • KillerHeels_UK ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    @Jackson93439084 @EE It's a crap ad too. @EE

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • NubiBlue ((ALMOST)) Always Positive ⬛ 💙➕ (@NubiBlue) reported from Barnet, England

    @GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

  • mahshid0805 Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tyang1907 TY (@tyang1907) reported

    @Nreal @EE I’ve been to several EE stores in Chelmsford and Lakeside Shopping Centre. None had stock or didn’t even know what it was. I don’t really have time to hunt it down. EE also doesn’t allow to it online. Feel like a wasted opportunity as I’m genuinely interested

  • pauledgcott Paul Atkins💙 Part of The Left #FBPE #PATH (@pauledgcott) reported

    @EE I have yet again an Open Reach engineer coming out tomorrow. Your tech guys can see a CAP on the line which means there's an issue probably outside on their network. We shall see in the never ending saga of you trying to fix my internet

  • razzmadazzled kat ↯ 🦇 Badflower Soon (@razzmadazzled) reported

    @EE F4F? 🥺 been a loyal customer for many years now 🙃 6?

  • Sillytees Mike Bealing (@Sillytees) reported

    Winners of the Richard Branson Awards for Shite Customer Services are @bt_uk and @EE Phone ends contract,#BT say I now have to be with #EE. BT fail to send PAC. Chased it up next day. EE tell me it will take 6 (SIX) DAYS & would I mind being on a temp no. til then? WHAT A JOKE

  • yasminakhtar11 Yasmin akhtar (@yasminakhtar11) reported

    @EE I'm unable to send text messages it keeps saying its failed it loses signal and I can't receive incoming calls

  • marciomilk MarcioMILK (@marciomilk) reported

    @EE my eSim issue wasn’t sorted. I tried the chat and and phone customer service. It’s shocking bad customer service. 0/10.

  • wilky66 NID (@wilky66) reported

    @EE This is now 3 days of contact with EE and I’m still not any closer to sorting it out are you dealing with me or someone else because this taking too long between responses we cannot phone you now because it’s asking us to use *611 can I escalate this now as a complaint !

  • steveeddiecross Steve Cross (@steveeddiecross) reported

    @jambags @borofergie @EE Exactly same here…. Don’t bother with online chat help, you need to spend an hour plus with them on the phone to get it sorted….

  • SarahLSmith1980 Sarah Smith (@SarahLSmith1980) reported

    @EE please answer my DMs… I have been waiting for a call back since 3.45pm on Sunday!!! Please ensure Iam not waiting the 5 days that I had to wait for the last call back! APPALLING SERVICE

  • hoegrammer Lan Ngo (@hoegrammer) reported

    @EE your app makes people login and set up pin again every time the Message button in Help is clicked.