EE Outage Report in Hayes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent EE outage reports came from the following cities: London, Wembley, Hayes, New Barnet, Hammersmith, Weybridge, Ealing, Hounslow, Sutton, Kensington, Slough, Borehamwood, Paddington, Wandsworth and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hayes |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
-
Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
-
Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
-
Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
-
🇯🇲
(@Tay_hastings9) reported
from
Barnet, England
@EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
-
Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
-
David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
-
Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Me
(@shawtty64) reported
@EE your app is still not working and can't log in via Google
-
Thomas J. Quinlan
(@thomas_quinlan) reported
@EE Ordered a watch-only eSIM. Took quite a bit of explaining to your own customer reps to explain the concept - of something you sell. Finally managed to get it done after speaking with 5 people. The gent told me it would take an hour to set up and to watch my email. 6 hours later I called back to be told it might take 24 hours. 30 hours later, I still have nothing. I can see the number in my account, however, so it's provisioned, but still no eSIM. Meanwhile, I've had to reset my account three times now because every time I log in, you treat it as a suspicious login. That's whether I use the app or the website. I can't imagine eSIM provisioning is outside your wheelhouse, being a phone provider and all, but my actual experience suggests otherwise.
-
Terry Donagh
(@TerryDonagh2025) reported
@EE And the app logs me out when the signal does this too! ******* useless. Should have stayed on O2!
-
Cheryl Forbes
(@mezzocheryl) reported
Please help @EE we have no network and no reason why
-
smaca73
(@McLintock73) reported
@EE I’ve been in touch with your customer service department since July and its like the never ending story. So disappointing to know With the power and No1 network in the UK it’s taken 4 months to get nowhere? What are you actually doing to *** this? @EE
-
Al
(@HRHsirOBE) reported
@EE Hi I can’t pay my bill for account 219992658 as the EE app and website is down, and DMs is an auto response - please ensure no enforcement action
-
Jordan Field
(@JordanF43048951) reported
@ASmurfyDreamer @EE I’m having the same issue. I can’t even login
-
Leese
(@lisamcintyre507) reported
@EE I have been having signal issue and slow internet for about 8 weeks now and all my family have been the same and now the home internet isn’t working. What’s going on, just keep getting text messages to say issues in my area, then got a call from India saying they were EE.
-
Leese
(@lisamcintyre507) reported
@ee now the app doesn’t work either so can’t fix anything , unreal!!
-
Scott
(@CABBYn1) reported
@Dinky63387209 Includes voice call too, got cut off from admiralty arch to Fleet Street. yesterday. Come on @EE sort your signal out WC2 London.