EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Hayes, Slough, Feltham, Harrow, Hammersmith, Wembley, Ealing, Uxbridge, Greenford, Hounslow, Southall, Northolt, Edgware, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hayes	Internet	3 days ago
Slough	E-mail	4 days ago
Feltham	Total Blackout	4 days ago
Harrow	Internet	4 days ago
Hammersmith	Internet	5 days ago
Harrow	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Paul Harris (@slowalloon) reported 1 minute ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  john durant (@johndurant63) reported 3 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Mahshid (@mahshid0805) reported 3 minutes ago from Harrow Weald, England

  @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 6 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Mohamed Mahdi (@Mohamed87268245) reported 10 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  holly (@ANOBRAINHOLLY) reported 13 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Pervez Hassan (@PervezHassan10) reported 17 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  Helen Dixon (@HelendixonHelen) reported 17 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  dazz ii am (@dazzgedd73) reported 23 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  ComplaintBox (@MeetuSuraj) reported 26 minutes ago from Slough, England

  had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

• 
  Anit (@anit3) reported 36 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  C. Athanasopoulos (@Charis_Ath) reported 39 minutes ago from Watford, England

  @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

• 
  Wes Baggaley (@wesdbag) reported 41 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 42 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Trusted Touch Therapies (@TouchTrusted) reported 43 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

• 
  Bridge🌼 (@rainbowfreak_x) reported 45 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Victoria Seaman (@VixSeaman) reported 45 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Kurt Kiefer (@k1rtk) reported 53 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 53 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Doug (@dougmortonagain) reported 58 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharne Hawkins (@sharnehawkins) reported 5 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  D (@Davidaag1991) reported 8 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 9 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  Paul Davis (@GtiJazzBlue) reported 10 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 12 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!

• 
  Jessica Brown (@Jessbrown2590) reported 13 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 14 minutes ago

  @EE it’s a you problem, i won’t be calling anyone

• 
  Ian (@IanWasHereOnce) reported 19 minutes ago

  @EE can you and the other phone networks please have a look at the signal in the WN7 4 area of Leigh in Wigan. Been terrible for months now when trying to use mobile data when out and about.

• 
  Tanya Ho (@tho78450) reported 19 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  Jane Keywood (@Janeyk12) reported 21 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service