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EE

EE outages and service status in Hayes, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 4 outage signals in the last 24 hours around Hayes, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 8:04 AM GMT+1.
  • 46% Internet (46%)
  • 22% Wi-fi (22%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)
  • 5% E-mail (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Feltham, Harrow, Hammersmith, Wembley, Ealing, Uxbridge, Greenford, Slough, Hounslow, Southall, Northolt, Edgware, Richmond, and Kingston upon Thames.

CityProblem TypeReport Time
Feltham Total Blackout 3 hours ago
Harrow Internet 4 hours ago
Hammersmith Internet 10 hours ago
Harrow Internet 16 hours ago
Hammersmith Wi-fi 1 day ago
Hammersmith Internet 1 day ago

Nearby cities with recent reports

Hammersmith

6 recent signals

10 hours ago
Harrow

2 recent signals

4 hours ago
Feltham

1 recent signals

3 hours ago
Wembley

1 recent signals

2 days ago
Ealing

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • jadesharp1992
    Jade Sharp πŸ‘©πŸ»β€πŸ¦― (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • MeetuSuraj
    ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon πŸ˜“

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep πŸ’€ don’t worry about poor customer your organisation ripped off😲😱

  • VixSeaman
    Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🀬

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times πŸ‘ŽπŸ˜·πŸ˜§πŸ˜ͺ

  • antony_fry
    Antony Fry πŸŒ‘ (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • gundisalvus19
    π™Άπšžπš—πšπš’πšœπšŠπš•πšŸπšžπšœ (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! πŸ‘‹πŸΌπŸ‘‹πŸΌ Hello @EE! πŸ€™πŸΌ

  • jadesharp1992
    Jade Sharp πŸ‘©πŸ»β€πŸ¦― (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • kingdaddy_pants
    Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • mahshid0805
    Mahshid (@mahshid0805) reported from Harrow Weald, England

    @EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicky_2900
    Barbara K (@Nicky_2900) reported

    Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a Β£160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

  • MaverickMark
    mark palmer (@MaverickMark) reported

    @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

  • Galaxy42_
    Stuart Smith (@Galaxy42_) reported

    If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

  • slamtastix
    Slam Tastiks (@slamtastix) reported

    @EE I have full fibre with you and my internet has been down for couple of days. Why is this? I can't beleive I'm asking this again.

  • gems_endgame
    Gem🧣 (@gems_endgame) reported

    @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

  • Stuff1646
    Json (@Stuff1646) reported

    @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

  • KateGleeson1
    π™ΊπšŠπšπšŽ π™Άπš•πšŽπšŽπšœπš˜πš— (@KateGleeson1) reported

    @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

  • zeeplamer
    Zee Palmer (@zeeplamer) reported

    @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

  • Atco64
    Heading 270 πŸ‡¬πŸ‡§ (@Atco64) reported

    Of course I missed the England equaliser 😑 @EE I want to terminate NOW and I want my money back #ShitEETV

  • davidofsussex
    David (@davidofsussex) reported

    @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.