EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Harrow, Northolt, Wembley, Edgware, Uxbridge, Richmond, Slough, Kingston upon Thames, Hounslow, Ealing, and Stanmore.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Wi-fi	3 days ago
Hammersmith	Phone	6 days ago
Southall	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Wes Baggaley (@wesdbag) reported 3 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 5 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Vìncere. (@VictorJ1987) reported 6 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Mohamed Mahdi (@Mohamed87268245) reported 9 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  John Want (@MontyWanty) reported 11 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Luis Andrés (@Luis_AndresM) reported 19 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Theresa Godly (@GodlyTheresa) reported 25 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Paul Harris (@slowalloon) reported 25 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Nick Smith (@nicolasjsmith) reported 28 minutes ago from Kingston upon Thames, England

  @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

• 
  peter (@peter33266430) reported 31 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  gillian nichols counselling (@NicholsGillian) reported 32 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  topcat500 (@theresacoote) reported 33 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  ComplaintBox (@MeetuSuraj) reported 47 minutes ago from Slough, England

  had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

• 
  Gavin Murray (@therealgavinm) reported 49 minutes ago from Brentford, England

  @EE why is your signal so crap around the stadium you sponsor #wembley

• 
  Shanny (@MissShannyToms) reported 50 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 50 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Benjamin Owens (@OwensBenjamin) reported 50 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 52 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  tamara m (@tamara_mbz) reported 55 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Paul Modley (@pmodley) reported 59 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Searle (@PeterSe38295412) reported 5 minutes ago

  @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

• 
  Photo man (@ach59) reported 5 minutes ago

  @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

• 
  Gerry D (@gdennigan) reported 6 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  Duncan (@Dunkcanio) reported 6 minutes ago

  @EE Any updates? Going to be losing WiFi shortly and getting around without signal’s going to be a laugh. Can’t order taxi, zilch.

• 
  Dan Bishop (@DanBish2332) reported 7 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 10 minutes ago

  @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

• 
  Louise nesbitt (@LouiseShaunsmum) reported 10 minutes ago

  @EE broadband and tv have been down since last night. When will this be fixed?

• 
  Chris Milbank (@ChrisMilbank) reported 13 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Dr Hanko Honkasson (@drhanko2) reported 15 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Tom Andrews (@elondonlad) reported 16 minutes ago

  @status_is_down @EE yes, mine is not working!