1. Home
  2. Companies
  3. EE
  4. Hayes
EE

EE outages and service status in Hayes, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 10:59 AM GMT+1.
  • 52% Internet (52%)
  • 24% Phone (24%)
  • 12% Wi-fi (12%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Southall, Watford, Wembley, Ruislip, Ealing, Hammersmith, Harrow, Hounslow, Stanmore, Hampton, Northolt, Shepperton, East Molesey, Slough, and Feltham.

CityProblem TypeReport Time
Southall Internet 3 days ago
Watford Internet 3 days ago
Wembley Internet 4 days ago
Wembley Phone 5 days ago
Ruislip Phone 5 days ago
Ealing Phone 6 days ago

Nearby cities with recent reports

Wembley

3 recent signals

4 days ago
Southall

1 recent signals

3 days ago
Watford

1 recent signals

3 days ago
Ruislip

1 recent signals

5 days ago
Ealing

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • MartinTull1
    Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • peter33266430
    peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • Luis_AndresM
    Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

  • Paolomc84
    Paul (@Paolomc84) reported

    @EE I’ve swapped my benefit to tnt sports. I had it before but the activation link doesn’t work and hbo/tnt can’t find my email to sign in?

  • StuLittle1972
    Stuart Little 💚💙 (@StuLittle1972) reported

    @EE @mynameisAndyJ I’ve received it 3 times from your network

  • NaomiLWood
    Naomi Langford-Wood (@NaomiLWood) reported

    @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

  • totfinsol
    blueShrew (@totfinsol) reported

    @EE @Newby13Craig Me I’m stuck in Turkey and need emergency help but EE don’t do that. Useless

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.

  • CawSticky
    Caustic Chris (@CawSticky) reported

    @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online

  • stevewill26
    Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported

    Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

  • robwilliams73
    Rob Williams (@robwilliams73) reported

    @EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time