EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Harrow, Hounslow, Southall, Hammersmith, Stanmore, Wembley, Hampton, Watford, Ealing, Northolt, Shepperton, East Molesey, Slough, Feltham, and Hayes.

City	Problem Type	Report Time
Harrow	Internet	13 hours ago
Hounslow	Phone	2 days ago
Southall	Internet	2 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  ComplaintBox (@MeetuSuraj) reported 22 seconds ago from Slough, England

  had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

• 
  Bridge🌼 (@rainbowfreak_x) reported 2 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Martin Tull (@MartinTull1) reported 4 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  holly (@ANOBRAINHOLLY) reported 6 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 9 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Paul Durrant (@Leafs1201) reported 10 minutes ago from Bushey Heath, England

  @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

• 
  Theresa Godly (@GodlyTheresa) reported 18 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  James Vertigan (@jamesvertigan) reported 20 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Dan Flynn (@DanWantsTech) reported 25 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  John Want (@MontyWanty) reported 29 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 30 minutes ago from Hillingdon, England

  @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

• 
  𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported 32 minutes ago from Harrow Weald, England

  I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

• 
  Stu (@StuLaws_) reported 32 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Kurt Kiefer (@k1rtk) reported 36 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Vìncere. (@VictorJ1987) reported 43 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Helen Dixon (@HelendixonHelen) reported 45 minutes ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  James Vertigan (@jamesvertigan) reported 45 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Doug (@dougmortonagain) reported 56 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Damien (@Damien93) reported 56 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  gillian nichols counselling (@NicholsGillian) reported 57 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Whitworth (@benwhitworth1) reported 10 minutes ago

  @McWhirterAlex @StevenShorrock Agree with those observations. Generally, it’s got worse - places and drives that I used to make calls without issue, now frequently cut out. What’s going on @EE - it’s not like phone contracts are cheap!

• 
  Craig Bailey (@Craig_Bailey41) reported 10 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Ravi Dheer (@RaviDheer) reported 18 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  Michael Williamson (@michaeljw_97) reported 18 minutes ago

  @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.

• 
  Stuart Williamson (@ellakerris) reported 19 minutes ago

  @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it

• 
  Kev (@KevlarBrock) reported 19 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Dan Frampton (@danwillmixit) reported 20 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  Nathan Pope (@nthpopee) reported 20 minutes ago

  @EE Do you even train your customer service reps ???

• 
  Darren Alexander (@Alexander220517) reported 20 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  Birduder344 (@Birduder344) reported 21 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!