EE

EE Outage Report in Hayes, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 11/13/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: Barnet, London, Hammersmith, Ruislip, Amersham, Wandsworth, Hounslow, Greenford, Wembley, Stanmore, Gerrards Cross, Twickenham, Brentford, Paddington and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • RyanRay74 Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • MarieB_Music Marie Bessant (@MarieB_Music) reported from Beaconsfield, England

    @EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteReid4 Ste Reid (@SteReid4) reported

    @EE Thanks for getting back to me I did speak to someone a d wasn't really offered anything better than someone joining today never mind 24 year's loyalty £12 more expensive a month for the same contract and phone is too much

  • MelissaKs87 Melissa Stevens (@MelissaKs87) reported

    @EE Hey the PAC code I’ve been sent to transfer my old number to you guys isn’t working, tried to do it loads online to avoid the long call waiting times but it’s just not working. Any other way I can do it so I don’t have to be on hold for 30 plus mins? Thanks x

  • ChelseaBronco The Outlaw Chelsea Ray. (@ChelseaBronco) reported

    @greenaway56 @EE Happened to me 4 years ago. Their customer service stinks. Never been back, never will.

  • MR_FONZIE Mr Fonzie (@MR_FONZIE) reported

    @EE can someone contact me please this getting ridiculous now im fed up of fighting with this damn app to pay my bill 2 weeks now of trying !!

  • jeremysylvester Jeremy Sylvester (@jeremysylvester) reported

    @EE can’t get through on dialing 150. Is it down?

  • Matthew72572058 Matthew Keenan (@Matthew72572058) reported

    @EE I ordered a new phone from you due to an upgrade through bt. Firstly you said I had received the phone but I hadn't. After a 72 hour investigation and 20 hour phone time on my side you agreed I had not. You have now sent me a broken phone. I've been to ee stafford who refused

  • webdarren Darren Ratcliffe (@webdarren) reported from Oldham, England

    @rynltylr I have a similar issue on iPhone 13 and @EE - proper annoying

  • BlaenavonNature Lee Gregory (@BlaenavonNature) reported

    @Spe24Simon @MattGB1 Trying to sort out a new phone deal for Mum, @EE shop in Bury St Edmunds were useless and insisted she attends the shop despite knowing her age and recuperating from a major operation! Talk about alienate their elderly customers very poor!

  • archie229 Archana Sharma (@archie229) reported

    JIO network is bad and to rectify this they say please take JIO Fiber. I complained about this in the month of June and till date they have not taken any action. Thank you JIO for your poor network and poor customer service @JioCare @ee @reliancejio

  • chicodow Mark Chico Hopkins (@chicodow) reported

    @EE always been complimentary of your customer services but on Friday spent 48 minutes on phone with a further 20 minutes when I got through was told somebody would call me back. 48 hours later I’m still waiting