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EE outages and service status in Hayes, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Hayes, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 6, 6:18 PM GMT+1.
  • 47% Internet (47%)
  • 26% Total Blackout (26%)
  • 16% Wi-fi (16%)
  • 11% E-mail (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Edgware, Northolt, Wembley, Uxbridge, Hammersmith, Richmond, Slough, Kingston upon Thames, Hounslow, Southall, Ealing, Stanmore, Twickenham, Rickmansworth, and Ruislip.

CityProblem TypeReport Time
Edgware Wi-fi 18 hours ago
Northolt Internet 4 days ago
Wembley E-mail 5 days ago
Uxbridge Internet 9 days ago
Hammersmith Wi-fi 12 days ago
Hammersmith Total Blackout 12 days ago

Nearby cities with recent reports

Edgware

1 recent signals

18 hours ago
Northolt

1 recent signals

4 days ago
Wembley

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • MartinTull1
    Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • joemiller862
    Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

  • Streethats
    Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • PNagle72
    Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeWilmott1973
    Lee Wilmott (@LeeWilmott1973) reported

    @EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡

  • clodaghkeane
    Clodagh Beckham (@clodaghkeane) reported

    @EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!

  • permacultureGB
    The Permaculture Guy (@permacultureGB) reported

    @EE you need to sort out your ****** phone signal.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @EE why is always the last year of a contract and network goes to crap. The new pro always promise the network is going to get better so people get a new contract with you when you’re talking absolutely nonsense.?

  • robbopalmer
    Rob Palmer (@robbopalmer) reported

    Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴

  • Yamanx1
    Dave Read (@Yamanx1) reported

    @EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year

  • Equilan
    Equilan (@Equilan) reported

    @EE And that is useless too. Told it I want to pay my bill, it took me to the sign in page then took me right back to the chat with a message saying "You cannot type right now". Get your act together ffs, this is ridiculous.

  • Yung_Wolfff
    🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported

    @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

  • samanfee
    Samantha 🫧 (@samanfee) reported

    @EE why do you never have anything I want in stock 😩

  • Equilan
    Equilan (@Equilan) reported

    @EE So , that's the end of the conversation @EE? Your bot ran out of things to say? I told you I have issues ringing 150 and your bot told me to get this fixed by ringing 150? I guess I just won't pay the bill then. Let's see how long it takes EE to contact me.