EE outages and service status in Hayes, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Hayes, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 28, 9:34 PM GMT+1.
- Internet (40%)
- Wi-fi (28%)
- Phone (16%)
- E-mail (8%)
- Total Blackout (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent EE outage reports came from the following cities: Hammersmith, Slough, Hounslow, Ealing, Southall, Greenford, Harrow, Northolt, Wembley, Edgware, Uxbridge, Richmond, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 16 hours ago |
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Phone | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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3 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, EnglandI got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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Wes Baggaley (@wesdbag) reported from Richmond, EnglandI have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
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ponkysue (@ponkysue2) reported from Hounslow, England@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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ComplaintBox (@MeetuSuraj) reported from Slough, Englandhad to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Neil Lux (@deluxie) reported from Harrow Weald, England@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time
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topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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peter (@peter33266430) reported from Slough, England@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Mulholland (@clairemul87) reported@EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help
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Ryan Earley (@earleylad) reported@EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options
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Sarah Dixon (@SiDix67) reported@EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."
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Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported@EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks
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Mark Bleach (@BlastItBle8chy) reported@SebastianGeorg_ @EE Ive had full 4G in Norwegian mountains further from civilisation than you can get in any part of the UK. Yet Swindon SN1 zero, yes zero network over a large area reported so often until Ive given up.
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Philip Johnson 🇬🇧🇺🇦 (@pasenretard) reported@EE @TomTugendhat Make sure a noisy MP has it fixed but dont proactively fix it for the general population. #twotierservice
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James G (@jgoodliffe_) reported@EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?
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Mark Harper (@MarkHarper99) reported@EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?
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ikraam (@ikraamdaanis) reported@Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on
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Dr Hanko Honkasson (@drhanko2) reported@TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.