EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Richmond, Slough, Hammersmith, Kingston upon Thames, Wembley, Hounslow, Southall, Ealing, Stanmore, Twickenham, Rickmansworth, Northolt, Ruislip, Edgware, and Greenford.

City	Problem Type	Report Time
Richmond	Total Blackout	1 day ago
Slough	Internet	3 days ago
Hammersmith	E-mail	5 days ago
Kingston upon Thames	Internet	5 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Stephen Tilney (@Stephen_Tilney) reported 3 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  MarleneJohnson (@MGVanessaJ) reported 4 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Doug (@dougmortonagain) reported 10 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 13 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Mark Johnson (@kingdaddy_pants) reported 24 minutes ago from Watford, England

  @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

• 
  Doug (@dougmortonagain) reported 26 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Lady Vix Seaxman (@VixSeaman) reported 26 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  John Want (@MontyWanty) reported 27 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  James Vertigan (@jamesvertigan) reported 28 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Bridge🌼 (@rainbowfreak_x) reported 30 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  gillian nichols counselling (@NicholsGillian) reported 37 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Ronin Shaw (@RezxoShaw) reported 39 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Antony Fry 🌑 (@antony_fry) reported 40 minutes ago from Slough, England

  @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

• 
  Anit (@anit3) reported 41 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Jonny Pugsley (@jonathonfp) reported 47 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Ian Davies (@TheMist1701) reported 48 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  Pervez Hassan (@PervezHassan10) reported 48 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  Charli R (@RojasLahoz) reported 53 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  gillian nichols counselling (@NicholsGillian) reported 54 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Wes Baggaley (@wesdbag) reported 56 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 20 seconds ago

  @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

• 
  Darren Hayhurst (@HayhurstDarren) reported 12 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

• 
  Ian Knight (@zort70) reported 19 minutes ago

  @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.

• 
  Stuart Marshall (@MrMclarenNUFC) reported 20 minutes ago

  @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?

• 
  Steve Ritchie - MetalTalk💙 (@SARitchie) reported 25 minutes ago

  @EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.

• 
  John Podmore (@John_Podmore) reported 27 minutes ago

  @EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting

• 
  Sarah-Kimberley (@PlayforthSarah) reported 29 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  ロイド　61 degrees (@stargateheaven) reported 30 minutes ago

  @EE Internet is super super slow when downloading. what is wrong with it

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 31 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

• 
  Karen Loughridge (@KLearn) reported 32 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?