EE Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent EE outage reports came from the following cities: London, Fulham, Hammersmith, Wembley, Hayes, New Barnet, Weybridge, Ealing, Hounslow, Sutton, Kensington, Slough, Borehamwood, Paddington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Ben Nuttall 🏳️🌈🚗⚡️
(@irbenji) reported
from
Paddington, England
Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Barnet, England
@EE I know my contract is expiring. Stop reminding me like you like we are friends. You only want to tie me down to another 24 month contract..
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LFC7610🔴
(@LFC7610) reported
@EE , I'll add you onto the list alongside @parcelforce Parcel force employ robbing ******* , and your customer service is absolutely ******* terrible !!!! I will be cancelling all my contracts with you , and I will never use parcel force again Absolute ******* jokers 🖕🏻🖕🏻🖕🏻
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Beverley Grayson
(@kifley) reported
@EE Just did this and still the same problem. I also can’t access my account via the app, so not to do with the caching/cookies. Please can you check if this is an issue for my account?
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Dan's wardrobe furnished by Botany 500
(@GrumpyGreyhead) reported
Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first
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simon le vans is on BlueSky
(@simonlevans) reported
@eecustome You’re not @EE customer service. You’re scammers and I’ve reported you as such.
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Neil johhno
(@johhno49) reported
@EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.
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Neil johhno
(@johhno49) reported
That has to be one of the worst experiences of 15 years as an @ee customer. @bt , you have weaved your magic and turned a once decent company into everything bad about you.
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Ruth Bowman
(@RuRuthb) reported
@EE We (my daughter and I) currently don’t have any mobile data at all yet network checker says everything is okay. It can’t be both of our phones at fault so it has to be an ee technical fault
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IrishKarl
(@IrishKarl) reported
@EE @matyusha o where is this 'help > message us' option..? Because I'm on your app right now and the only option is 'help > talk to us' by ringing customer service and waiting an hour and a half to be fobbed off..
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Anim
(@DNowak26) reported
Did someone of you lost signal two days in a row between 11:30pm - midnight? @EE #eebroadband #eeuk
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Creda One
(@creda_1) reported
@EE absolutely disgusting lost over 4 hours of my life hanging on the phone to EE to terminate my contract, and NOT an iota of an answer...terrible,it's like they don't want me to leave...all the more reason to terminate my contract...how am I to terminate my contract ?????