EE Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent EE outage reports came from the following cities: Wembley, London, Hayes, New Barnet, Hammersmith, Weybridge, Ealing, Hounslow, Sutton, Kensington, Slough, Borehamwood, Paddington, Wandsworth and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| New Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shawlands🇪🇺Lee
(@Shawlands_Lee) reported
Yet @EE did that despite being specifically told that I wasn’t interested in staying with EE is beyond incompetents, its in-fact verging on malevolent. As I say I’m absolutely fizzing. An official complaint has been submitted, though I’m tempted to go direct to @Ofcom 3/3
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gurmej dhillon
(@gurmejdhillon) reported
@EE does ee have mobile data issues in manchester area i am unable to access network using mobile data
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Josh Carvalho
(@cavaz04) reported
@EE i dont mean to make it theme but in the blue **** can you best network you are a ******* disgrace! And this once a month literally the most chances you get to do it. Then talk to me i am some kind of ****** retard . **** YOU.
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Sean Roqué le Beauchamp VI
(@Le_Roque_Show) reported
@EE good morning. Can you DM please as I have an issue with a response from your customer services from this morning.
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*****
(@Anonnyy29) reported
@ShinyQball @DJCElijah @EE I had this issue all morning- then chanced asking a relative once I gave up, who landed one for me right away on their account. Since EE claim there is no 'issue' (with the only advice being to clear your cache, etc)- this is obviously discriminatory in some way shape or form.
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Itroo
(@Itroo_Twitch) reported
@EE Is there an issue with your home broad band today. Router lost connection today 10 hours ago and download speeds at normal but upload speeds at capped at 1 - 2 meg upload speeds v the normal 7 meg and multiple restarts of the routers and cable checks have done no difference
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Jord
(@JordanWhitez) reported
@EE Are you doing 5G updates? I’ve had no signal or 1 bar of signal since this morning.
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GHXSTT🤟🏾💕
(@Ghxsttj) reported
@EE my grandma has the family plan and she’s my bill payer. On her myEE app we can’t see the data gifting option. When I go to my myEE app on my phone it’s not there either. Please help?
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*****
(@Anonnyy29) reported
@nikkihabbal @EE Yep, likewise. Trying to add the Xbox as an accessory, 'site down for maintenance'. Any news on this?
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Nikki (نيكي)
(@nikkihabbal) reported
@EE Hello. I am looking at upgrade options and it just says site down for maintenance - using EE app on my phone