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EE Outage Report in Hayes, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hayes, Greater London, England 11/26/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent EE outage reports came from the following cities: London, Paddington, Ascot, Hounslow, Wandsworth, Hammersmith, Woking, Greater London, Wembley, Hampstead, Kensington, Ruislip, Uxbridge, Kingsbury and Hanwell.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomAscot Internet

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gazf2942 gareth hamer (@gazf2942) reported

    @EE Home broadband that actually works would be a bonus. Your last customer service team call informing me that all you do is provide a service to the box means that I will not be renewing our contract and I will gladly tell anyone that the service you deliver is not acceptable

  • borishedley boris (@borishedley) reported

    @EEComplaints @EE’s business practices are on the verge of criminal activity - randomly deactivated my sim card for no good reason and forcing me to move to a new 2 year contract with worse terms! What an absolute scam of a business - how has Ofgem not shut this place down yet??

  • ParrTrefor Trefor Authur Parr (@ParrTrefor) reported

    @EE As I’ve noticed EE keeps pricing the price of cost this puts me off as a long-term customer maybe even open it and accessibility team for long-term people with accessibility needs

  • mattpant Matt Edwards (@mattpant) reported

    @RadioX - Really hope I can enter the competition tomorrow and win... just spent the last 3 days trying to enter and keeps failing due to an issue with @EE!!! Spent hours on the phone to them and they can't seem to fix it :-(

  • Iammintxbo Lee Davies (@Iammintxbo) reported

    @EE how can something as simple as using the wrong address cancel someone’s broadband?? It’s an absolute joke, there needs to be more safeguards in place. I’ve now got no broadband quite possibly the rest of the week into next week. Frankly, I’m ******** fuming.

  • debtex Deborah Texeira 📚❤️ (@debtex) reported

    @EE seriously why do I even bother having a mobile! I live in Coventry not deepest Peru and for nearly 4 hours this evening I’ve had no signal at all on my phone! Not even 3G forget anything else.? Why am I am paying monthly a LOT of money when I can’t make or receive text/calls!

  • heaygeorgia geoooo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@heaygeorgia) reported

    @EE your customer service is shite🥲🥲🥲🥲🥲🥲🥲🥲

  • lipsdontliefam blah blah (@lipsdontliefam) reported

    @O2 worst network ever! Complained on multiple occasions about not having signal and all I get told is to read the small print in my contract. Goodbye o2. Hello @EE

  • lissa_elle Louise Belcher🧚🏾‍♀️🍯🌸 (@lissa_elle) reported

    @EE my 4G/internet has been down for a day - help?!?!??!

  • kirsty_cwallace KirstyWallace (@kirsty_cwallace) reported

    @BandovBrothers1 @SamsungHelpUK @EE Thanks for the link but it's nothing like that. It's a problem with the screen/phone itself and nothing generic. I've tried everything. I've had problems with this phone from day 1 and igs just got worse