EE Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent EE outage reports came from the following cities: Slough, Bushey, Hammersmith, London, Ealing, Ruislip, Watford, Worcester Park, Hounslow, Barnet, Feltham, Wandsworth, Kensington, Uxbridge and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Bushey |
Phone | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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🇯🇲
(@Tay_hastings9) reported
from
Barnet, England
@EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Riley
(@BethRil56423275) reported
@EE This problem is now fixed
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Grant Marshall
(@GrantSM007) reported
@EE I'm from Gateshead. Couldn't give a ****.
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Mork Clare܁
(@DrWho3000) reported
@EE Since your updates I can No longer access my voicemail i tried everything VM ON .OFF 222 rebooiit phone i get message its not activated CS cant turn it on On my sons he gets it is undergoing maintainance And your new app is awful
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Stephen
(@stephenrjenner) reported
@EE I have called customer services 3 times in a week and have not had any satisfactory response. We get no signal where we live and everytime I ask for something to be done they end up checking the wrong postcode. If I don’t get any satisfaction soon I will be leaving.
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graham smith
(@dalharco) reported
@EE was told the area TD14 would be affected by maintenance on 10th for one day. Service is diabolical since almost impossible to use network for almost 3 days now.
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M.E 🇬🇧🏴🏳️🌈🇺🇦
(@mattelsdon79) reported
@EE We seem to have a broadband issue in the Walnut Tree area of Milton Keynes this morning. I’ve restarted the hub twice and it’s still flashing. Is there a problem in the area?
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Richard Hodges
(@richowenhodges) reported
Honestly just a quick reply to an email I sent to @EE saying that they'd received it and we're dealing with it would be a bonus. The problem's only been going on since March and now the 2nd email address I've been given hasn't responded either
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Rusty Egan
(@DJRustyEgan) reported
@EE looks like my @BluetoothSIG is not working hence @TfL no wifi. Do I wait for my upgrade in September or do I get a early birthday present from EE?
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Maximilianski Poolewski
(@Pooledogg) reported
Spoke to @EE and they said my phone was all set up to use abroad. Not working. Anyone else have the same issues?
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Lisa
(@lisallock) reported
@EE I’ve been trying to contact you re delivery of a new iPhone. Your website help options don’t work and no one answers when you call.