EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Hammersmith, Northolt, Shepperton, East Molesey, Slough, Feltham, Hayes, Harrow, Wembley, Ealing, Uxbridge, Greenford, Hounslow, Southall, and Edgware.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
Northolt	Internet	14 hours ago
Shepperton	Total Blackout	18 hours ago
East Molesey	Phone	3 days ago
Hammersmith	Phone	6 days ago
Slough	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Helen Dixon (@HelendixonHelen) reported 55 seconds ago from Richmond, England

  @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

• 
  peter (@peter33266430) reported 2 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  topcat500 (@theresacoote) reported 5 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Dan Flynn (@DanWantsTech) reported 5 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Pervez Hassan (@PervezHassan10) reported 8 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  Anit (@anit3) reported 12 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Vìncere. (@VictorJ1987) reported 12 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  gillian nichols counselling (@NicholsGillian) reported 13 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Pawlie (@Si11y3gg) reported 16 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  PM 🇺🇦 (@prasulm) reported 18 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 18 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported 28 minutes ago from Kingston upon Thames, England

  @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

• 
  Pervez Hassan (@PervezHassan10) reported 28 minutes ago from Hillingdon, England

  @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

• 
  𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported 32 minutes ago from Harrow Weald, England

  I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

• 
  tamara m (@tamara_mbz) reported 32 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Bridge🌼 (@rainbowfreak_x) reported 38 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  dominnique karetsos (@DKaretsos) reported 40 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  ponkysue (@ponkysue2) reported 47 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Mohamed Mahdi (@Mohamed87268245) reported 55 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  john durant (@johndurant63) reported 56 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bigpiz Official Page (@bigpiz_) reported 6 minutes ago

  @EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.

• 
  fenderbass1966 (@fenderbass19661) reported 6 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢

• 
  Teds (@Tedtalks13) reported 8 minutes ago

  @EE #ee never changed my ee login in June, I have #reg123 logged on and checked. Email says I have I haven’t. @HMCTSgovuk is walsall hmcts recieving communications from one efficiency as well as the apple case id teddie email. Both Helen Trott where stated once’s all files reviewed and any letters at any time that I don’t know about and have legal access right to know.

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 10 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Charlotte Bailey (@CEBailey1) reported 11 minutes ago

  @EE Is there a problem with the eu passes? I purchased one hours ago and it is still not working

• 
  Keith Hepburn (@targettuition) reported 13 minutes ago

  @lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.

• 
  Katy Parkes (@KatyParkes) reported 13 minutes ago

  Does @EE tv have an issue, channels not working and getting signal!?

• 
  Fi (@LetsTweetPotter) reported 16 minutes ago

  @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in

• 
  Rachel Bullen (@Rach_M_B) reported 18 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Kev (@vpharm) reported 21 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help