EE outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent EE outage reports came from the following cities: Hammersmith, Kingston upon Thames, Wembley, Hounslow, Southall, Ealing, Richmond, Stanmore, Twickenham, Rickmansworth, Northolt, Ruislip, Edgware, Slough, and Greenford.

City	Problem Type	Report Time
Hammersmith	E-mail	19 hours ago
Kingston upon Thames	Internet	21 hours ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	4 days ago
Wembley	Total Blackout	4 days ago
Hounslow	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 1 minute ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Martin Tull (@MartinTull1) reported 6 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  paul massey (@mass1976p) reported 10 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Mohamed Mahdi (@Mohamed87268245) reported 14 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Paul Durrant (@Leafs1201) reported 19 minutes ago from Bushey Heath, England

  @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

• 
  Gareth (@GPCamies) reported 20 minutes ago from Watford, England

  @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

• 
  Wes Baggaley (@wesdbag) reported 22 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  peter (@peter33266430) reported 23 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  Mohamed Mahdi (@Mohamed87268245) reported 30 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Shanny (@MissShannyToms) reported 34 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Bridge🌼 (@rainbowfreak_x) reported 40 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  topcat500 (@theresacoote) reported 41 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 41 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Pawlie (@Si11y3gg) reported 45 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Joe Miller (@joemiller862) reported 48 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Neil Lux (@deluxie) reported 49 minutes ago from Harrow Weald, England

  @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

• 
  Lady Vix Seaxman (@VixSeaman) reported 50 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Pervez Hassan (@PervezHassan10) reported 51 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  Bridge🌼 (@rainbowfreak_x) reported 52 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  gillian nichols counselling (@NicholsGillian) reported 57 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wesley Damian Woolfall (@woolfall56163) reported 9 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  Steveo (@SteveA39845825) reported 12 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Lynda Hull (@lyndannh) reported 16 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Anne Jirsch (@AnneJirsch) reported 16 minutes ago

  @SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.

• 
  AFCdonnilad (@afcdonnilad) reported 21 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Micky Jones (@MickyJones_) reported 22 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Micky Jones (@MickyJones_) reported 22 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  Steveo (@SteveA39845825) reported 25 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  Karen Reid (@Karenreid24) reported 25 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Adam (@adamsturdy_) reported 26 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?