EE outages and service status in Oxford, England
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- EE generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (86%)
- Phone (14%)
The latest reports from users having issues in Oxford come from postal codes OX1 and OX4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent EE outage reports came from the following cities: Oxford, Witney, Didcot, Bicester, Abingdon, and Wantage.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 days ago |
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Phone | 18 days ago |
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Internet | 22 days ago |
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Internet | 23 days ago |
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Internet | 23 days ago |
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Internet | 27 days ago |
Community Discussion
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EE Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Jack (@JackCooper92) reported from Aston, England@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too
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Gary Brown (@Gazbrown1981) reported from Harwell, England@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.
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Robin Chan (@channy8224) reported from Woodstock, England@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?
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Kiera (@kierawebb_) reported from Bicester, England@EE why is my 4G so horrendously slow at the moment
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Alex Walton (@alexwaltonpt) reported from Oxfordshire, England@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....
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William Whitehead (@Clerkenwill) reported from Oxfordshire, EnglandAre Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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Jack (@JackCooper92) reported from Aston, England@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.
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Jack (@JackCooper92) reported from Aston, England@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬
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Jack (@JackCooper92) reported from Aston, England@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it
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Trevor Chaplin (@FMTDC) reported from Milton, England@EE @professorgreen @rickedwards1 It wouldn’t be any good trying to make that important call from @EE network.
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matt (@Matieoo) reported from Oxfordshire, England@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated
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Jake Bevan (@Mepheisto) reported from Oxfordshire, England@EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?
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Alex Thomson (@mrthomsonalex) reported from Oxfordshire, England@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.
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Neil Pudney (@NeilPudney) reported from Witney, EnglandDearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!
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Scott Edwards (@ThisIs_GameOver) reported from Witney, England@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!
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Andrea Gray (@ddloua) reported from Abingdon, England@EE I’m so sick of my crappy signal! For the past month or so- sudden drop outs of signal out of nowhere, constant call failures and loss off 3/4G!
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Matt Rogers (@mattrogers9) reported from Didcot, England@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Andrew Katz 🍍 (@andrewjskatz) reported from Merton, EnglandI’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.
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Dr. Mark Shanahan (@LeapfrogMark) reported from Abingdon, EnglandWhich marketing *** decided that if we're going round to mum and dad for #Christmas we're #guesting? It's a horrible term and it's getting my goat that it's creeping into so many adverts. Until @EE stuck it in their advert I don't think anyone had ever consciously 'guested'.
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Alex Gorham (@AlexGorham96) reported from Oxfordshire, England@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Taylor (@blown_ranger) reported@EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me
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Kirsty sanderson (@sanderson345) reported@EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!
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Victor Knight (@freakknight) reported@EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth
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Gillian McKinnon (@giframac) reported@Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!
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speed (@uncknownshew) reported@EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds
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sarah easton (@saraheaston1984) reported@EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service