EE Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Oxford, England
The most recent EE outage reports came from the following cities: Wantage, Oxford, Witney, Abingdon, Thame, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Scott Edwards
(@ThisIs_GameOver) reported
from
Witney, England
@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!
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Jack
(@JackCooper92) reported
from
Aston, England
@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Alex Gorham
(@AlexGorham96) reported
from
Oxfordshire, England
@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it
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Andrew Katz 🍍
(@andrewjskatz) reported
from
Merton, England
I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.
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Alex Walton
(@alexwaltonpt) reported
from
Oxfordshire, England
@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....
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Jake Bevan
(@Mepheisto) reported
from
Oxfordshire, England
@EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?
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matt
(@Matieoo) reported
from
Oxfordshire, England
@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated
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Neil Pudney
(@NeilPudney) reported
from
Witney, England
Dearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!
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William Whitehead
(@Clerkenwill) reported
from
Oxfordshire, England
Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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Alex Gorham
(@AlexGorham96) reported
from
Oxfordshire, England
@EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too
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Mork Clare
(@DrWho3000) reported
from
Oxfordshire, England
@EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login
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Gary Brown
(@Gazbrown1981) reported
from
Harwell, England
@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.
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Robin Chan
(@channy8224) reported
from
Woodstock, England
@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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laura taylor
(@ItzLaw_) reported
@EE why are you ignoring the multiple messages from people about issues with your phone lines and contacting EE???? 150 and all other lines of communication are down
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Chris Hall
(@christhall) reported
@EE That doesn't help - I have a number on my account with no data and it's just not appearing in the list so I can gift it data. I've tried phoning customer services, but got lost in the menus as none of the options apply to the problem I'm having.
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emz
(@emmmmadow) reported
@EE why is the phone signal so **** in fort william / spean bridge ??
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Perry Kennedy
(@pezza_91) reported
So thats @EE piling on to the cost of living crisis for everyone. Increasing their bills by nearly 10% from April due to our useless government doing nothing to help arrest the out of control inflation meaning a CPI+3.9% equates to a 10% increase for everyone #whatajoke
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Chris Hall
(@christhall) reported
@EE Is data gifting broken at the moment? Unable to access it on app or website.
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Scott Hayes
(@scotthayesuk) reported
@EE So the 3.9% over RPI is to make the network better. That's cool, cannot argue with that. Now, another question. I have roaming in USA as my smart benefit, if I gift data from my account to my wife, can she use that data in the USA too?
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Jean Honeymoon
(@jeanhoneymoon) reported
@EE Hi, could you please advise if EE is still down after the lightning storms on Tuesday night? Mobile signal still unavailable here in the Isle of Lewis, HS2 area.
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From Hastings & Saint-Nazaire
(@from_hastings) reported
So @EE we haven’t had proper signal in Bexhill since the 19th and now I am being told that it won’t be fixed until the after the 4th of March. Why am I paying for no acceptable service? 3 mobile phones and an iPad with rubbish signal, £65 per month for nothing! @Ofcom
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Amy Newman
(@KaySeraDeSera) reported
@EE NONE of the contact numbers on your app or website connect or work!!! Help please as to how to call @EE #irony #help #customerservice
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Amanda
(@Amanda234712) reported
@EE Is something going to be done as a disabled person I rely on my phone . I got told 4pm and still it’s bad signal ! What’s being done about this issue I’ve DM you guys with no response