EE Outage Report in Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Oxfordshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Oxfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Oxfordshire, England
The most recent EE outage reports came from the following cities: Oxford, Witney, Abingdon, Thame and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Phone | |
| Witney |
Internet | |
| Abingdon |
Phone | |
| Abingdon |
Phone | |
| Oxford |
Phone | |
| Abingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Oxfordshire, England
Latest outage, problems and issue reports in Oxfordshire and nearby locations:
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Alex Gorham
(@AlexGorham96) reported
from
Oxfordshire, England
@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)
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Mork Clare
(@DrWho3000) reported
from
Oxfordshire, England
@EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login
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matt
(@Matieoo) reported
from
Oxfordshire, England
@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too
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Steve Perry
(@pezzaspurs) reported
from
Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Neil Pudney
(@NeilPudney) reported
from
Witney, England
Dearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!
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Andrew Katz 🍍
(@andrewjskatz) reported
from
Merton, England
I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.
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Alex Gorham
(@AlexGorham96) reported
from
Oxfordshire, England
@EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it
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Jack
(@JackCooper92) reported
from
Aston, England
@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬
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Robin Chan
(@channy8224) reported
from
Woodstock, England
@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?
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Jake Bevan
(@Mepheisto) reported
from
Oxfordshire, England
@EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?
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Rauni Barros
(@KingRauni) reported
from
Oxford District, England
Is it just me who’s EE network is down??? @EE
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Scott Edwards
(@ThisIs_GameOver) reported
from
Witney, England
@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!
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Jack
(@JackCooper92) reported
from
Aston, England
@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript
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Alex Walton
(@alexwaltonpt) reported
from
Oxfordshire, England
@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....
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William Whitehead
(@Clerkenwill) reported
from
Oxfordshire, England
Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RJ
(@Sticctz) reported
@thotiana_f @EE Never.
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Sporting Nest 🇸🇴
(@SportingNest) reported
@EE No, and I tried to contact your Head Office, who help me sometimes with my disability needs, and it says the number has changed and that I should call 150 from my phone, which is no use as it is about broadband. Which number has replaced 0800 0790232?
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Nicci Christie
(@NicciJaneC) reported
@EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.
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Daniel Overton 🏥👨⚕️
(@EyesNurse) reported
@ee you might get a bad rap sometimes but Johnny in Derry and John in cancellations/upgrades were on top form this morning! Cancelled my #AppleWatch data plan without question and without trying to push another product or upgrade on me.
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Rachael Smith
(@Rachlarrr) reported
@EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport
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Pete
(@peteraphoto) reported
@EE Terrible ad !! Your social media team needs a serious word!
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Siâny Taylor
(@sianybbz) reported
@EE Any update on the technical issue in ch40je? It’s been nearly 3 days now without any 4g.
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Mark Chatterley
(@Nufkin) reported
@EE hi. Ordered my dad a new phone to be delivered but DPD says package has gone back to you. Can we pick up the phone in-store now? Help!
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Gulay Ahmet
(@Gulay_CFS) reported
@EE I had police round as they said to them I might be in need. It causing problems since I got disconnected for no reason. I can raise or get into accounts as need number. You know I'm in need & tried to sign in I couldn't even get that right I'm very ill more than you know????
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David Palmer
(@DavidPalmer3R) reported
@EE just called on an 0191 - 6336 number saying they're ee. If they ARE your partners, why not say that, instead of lying? And why just hang up when I sound dubious?