EE Outage in Witney, Oxfordshire, England

@EE Hi I received a parcel today from ee...I am not aware of ordering the item. How can I check the item has not been sent in error. I have not received any emails re the subject item except DPD delivery notifications. Finding your on line help no help...help appreciated

Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

Dearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!

@EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

One of thos times im glad @EE wifi is shockingly **** so i dont have to watch anymore of that horrendous #nffc crap #HughtonOut #EEout

@EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

@EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@smh85 @EE Mine been **** for a week. A lot of things not working without being on WiFi

@EE whats happening with your signal in the Oxfordshire area the last 24 hours? It keeps dropping out?!

@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.

@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too

@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript

@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it

@EE im pretty sure when i entered into a contract with you, i pay my money and you provide a service...your wifi has been so crap recently,it gives me good grounds to cancel my payments as your not providing the service i purchased!

@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE I can’t get my eSIM to active via the app. It doesn’t recognise the code sent to me! Can you help please?

@EE I have the Apple Music smart benefit on my phone but it is now saying that this subscription is being used elsewhere. Can anyone help me rectify this please?

@EE hiya having issues with our phones using mobile data in France - any issues in the area? Phones won’t call out or connect to anything have turned off and on and done network settings reset.

@EE Hasn’t got the widest coverage tho! Was with Ee for years but had a lot of problems with coverage so eventually moved to the trusted @VodafoneUK sorry not sorry

@EE Took out new sim and requested number to port, still waiting to port now after a few days. Can you help?

@EE @glastonbury It's always dangerous to claim your the best, the fastest, The most expensive? Network? If you are unsatisfied vote with your feet, look at the wider picture, compare reviews #ispreview.co.uk There's an ISP to suit every user: price sensitive, low usage, big data, coverage?

@Bodhi76 @EE @glastonbury Hey Lee I want the service and the signal EE says I should have in my area ... Is that to hard to ask for ... Paying a phone bill without the ability to use said phone with having no signal ...

@EE You have sent me the WRONG PHONE. I had a Samsung Galaxy smartphone S10 5G. I was due an upgrade after 2 years and told I would receive a Samsung Galaxy Ultra 22 with pen. All I've received is a tiny little S22 which is very slow. Please replace immediately.

@RedWhite_Gooner @EE @glastonbury Why were you bothered about getting signal at Glastonbury? I think you were doing the festival wrong mate

@EE @glastonbury Is this why my signal was so **** with @ThreeUK