EE Outage in Abingdon, Oxfordshire, England

Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.

@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too

@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript

@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it

@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE is the worst WiFi.

@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!

@EE @raphael_blk No network

@EE I’m so sick of my crappy signal! For the past month or so- sudden drop outs of signal out of nowhere, constant call failures and loss off 3/4G!

@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

@EE @Terywall @AndrewRPines Still not working...

@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

@EE @professorgreen @rickedwards1 It wouldn’t be any good trying to make that important call from @EE network.

@J2onyabike @EE @SMARTYMobileUK Ee network speed on 4g was a lot faster. The deal was better than giffgaff, got more data for less money.

@EE (2/2) complaint over this.

@SuckerPunchProd @BAFTAGames @EE To bad you didn't make the star gay as crap like TLOU2. You could have won. The alphabet gang gets everything now days, regardless of how BS the game is.

@brie_for @EE Joel then says his own name again while he’s at the house ffs. That’s when everyone looks up. Plus that’s like one of a billion problems the game has.

Annoyed that my unlock code for my 2 year old @ee bought phone has not arrived like promised 10 days ago. Poor service.

@EE Yes currently I am a pay monthly customer

@bobbibalf7 @MattyElliott00 @EE Customer service have been alright with me, they get it wrong every time but once I tell them it’s with the ombudsman they shut up and apologise. EE themselves genuinely are the worst company, procedures that are in place and the mistakes they make are abysmal

@brie_for @EE The whole point is to kill off any infected so they don’t reach Jackson. He didn’t help people in the first game and there’s no indication he’d changed. And no they wouldn’t just automatically say their name and Joel gave his own name away.

@EE Hi, my friend doesn’t receive my text messages from my IPhone, she hasn’t blocked me accidentally as I can receive her’s she’s the only one I have this problem with and it’s been going on now for a while, can you suggest anything please?

@EE it's not so much the 4.5% that i have an issue with (although i do). it's more the fact that this was slipped in hoping that people won't notice. as an aside, how do you know that i'm not financially vulnerable?