EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Bicester, Oxford, and Buckingham.

City	Problem Type	Report Time
Bicester	Internet	11 hours ago
Oxford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jake Bevan (@Mepheisto) reported 1 minute ago from Oxfordshire, England

  @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

• 
  Kiera (@kierawebb_) reported 4 minutes ago from Bicester, England

  @EE why is my 4G so horrendously slow at the moment

• 
  Robin Chan (@channy8224) reported 4 minutes ago from Woodstock, England

  @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

• 
  matt (@Matieoo) reported 6 minutes ago from Oxfordshire, England

  @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

• 
  Alex Thomson (@mrthomsonalex) reported 6 minutes ago from Oxfordshire, England

  @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

• 
  Alex Gorham (@AlexGorham96) reported 13 minutes ago from Oxfordshire, England

  @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

• 
  Mork Clare (@DrWho3000) reported 18 minutes ago from Oxfordshire, England

  @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

• 
  Alex Walton (@alexwaltonpt) reported 27 minutes ago from Oxfordshire, England

  @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

• 
  Rauni Barros (@KingRauni) reported 32 minutes ago from Oxford District, England

  Is it just me who’s EE network is down??? @EE

• 
  gillian mary (@gillianwyatt601) reported 32 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  gillian mary (@gillianwyatt601) reported 32 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Kiera (@kierawebb_) reported 33 minutes ago from Bicester, England

  @EE @MarcAllera Is this why my 4G has been so shit recently

• 
  Bex Allen (@travellingbex) reported 35 minutes ago from Oxfordshire, England

  @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

• 
  William Whitehead (@Clerkenwill) reported 36 minutes ago from Oxfordshire, England

  Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

• 
  Steve Perry (@pezzaspurs) reported 46 minutes ago from Thame, England

  complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

• 
  Alex Gorham (@AlexGorham96) reported 56 minutes ago from Oxfordshire, England

  @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

• 
  Bex Allen (@travellingbex) reported 56 minutes ago from Oxfordshire, England

  Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

• 
  Andrew Katz 🍍 (@andrewjskatz) reported 59 minutes ago from Merton, England

  I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazard Hyena (@hazardhyena) reported 6 minutes ago

  @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 9 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 9 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Jessica Brown (@Jessbrown2590) reported 12 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

• 
  Maggs ⚒🫧 (@maggs10) reported 15 minutes ago

  @EE @JackEmson99 I’m with ee and the service on my train from esssx to London is shocking.

• 
  Nomi (@Knowmeee) reported 16 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  Jabzz (@thejabzz) reported 18 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Dave (@UK_DC_One) reported 19 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  BROTHERLYY (@Oj_jman) reported 20 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Andrew Berry (@andrewsberry68) reported 21 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service