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EE outages and service status in Merton, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 75% Internet (75%)
  • 25% Phone (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Oxford, and Bicester.

CityProblem TypeReport Time
Oxford Internet 21 days ago
Bicester Internet 25 days ago
Oxford Internet 25 days ago
Oxford Phone 27 days ago
Bicester Internet 1 month ago
Oxford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

  • DrWho3000
    Mork Clare (@DrWho3000) reported from Oxfordshire, England

    @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • andrewjskatz
    Andrew Katz 🍍 (@andrewjskatz) reported from Merton, England

    I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

  • KingRauni
    Rauni Barros (@KingRauni) reported from Oxford District, England

    Is it just me who’s EE network is down??? @EE

  • channy8224
    Robin Chan (@channy8224) reported from Woodstock, England

    @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

  • alexwaltonpt
    Alex Walton (@alexwaltonpt) reported from Oxfordshire, England

    @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE @MarcAllera Is this why my 4G has been so shit recently

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

  • Clerkenwill
    William Whitehead (@Clerkenwill) reported from Oxfordshire, England

    Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE why is my 4G so horrendously slow at the moment

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

  • Matieoo
    matt (@Matieoo) reported from Oxfordshire, England

    @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

  • mrthomsonalex
    Alex Thomson (@mrthomsonalex) reported from Oxfordshire, England

    @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

  • Mepheisto
    Jake Bevan (@Mepheisto) reported from Oxfordshire, England

    @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE when will the Internet be back on in Bridlington 2 days now with no service?

  • OliverH69492772
    Oliver Hodgson (@OliverH69492772) reported

    Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

  • wendybeechward
    Wendy Beech-Ward (@wendybeechward) reported

    Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

  • aliham84
    alison (@aliham84) reported

    Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

  • purplepenguin81
    K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported

    Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

  • totfinsol
    blueShrew (@totfinsol) reported

    @EE Gonna cost me £££££ maybe £20 to get a service you should provide for your customers who maybe just in this type of situation.

  • KevlarBrock
    Kev (@KevlarBrock) reported

    Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

  • jon_lauderdale
    Dr Jonathan Lauderdale (@jon_lauderdale) reported

    @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @EE called for broadband deals and 20 mins still on the call with the advisor unable to get into the system wasting my time! Been a customer for over 20 years!