EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Oxford, and Buckingham.

City	Problem Type	Report Time
Oxford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jake Bevan (@Mepheisto) reported 11 seconds ago from Oxfordshire, England

  @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

• 
  Alex Gorham (@AlexGorham96) reported 4 minutes ago from Oxfordshire, England

  @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

• 
  gillian mary (@gillianwyatt601) reported 6 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  William Whitehead (@Clerkenwill) reported 8 minutes ago from Oxfordshire, England

  Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

• 
  Andrew Katz 🍍 (@andrewjskatz) reported 16 minutes ago from Merton, England

  I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

• 
  matt (@Matieoo) reported 23 minutes ago from Oxfordshire, England

  @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

• 
  Robin Chan (@channy8224) reported 24 minutes ago from Woodstock, England

  @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

• 
  Steve Perry (@pezzaspurs) reported 30 minutes ago from Thame, England

  complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

• 
  Bex Allen (@travellingbex) reported 37 minutes ago from Oxfordshire, England

  Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

• 
  Alex Gorham (@AlexGorham96) reported 38 minutes ago from Oxfordshire, England

  @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

• 
  Alex Walton (@alexwaltonpt) reported 42 minutes ago from Oxfordshire, England

  @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

• 
  Rauni Barros (@KingRauni) reported 45 minutes ago from Oxford District, England

  Is it just me who’s EE network is down??? @EE

• 
  Alex Thomson (@mrthomsonalex) reported 46 minutes ago from Oxfordshire, England

  @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

• 
  Kiera (@kierawebb_) reported 50 minutes ago from Bicester, England

  @EE why is my 4G so horrendously slow at the moment

• 
  Mork Clare (@DrWho3000) reported 53 minutes ago from Oxfordshire, England

  @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

• 
  Bex Allen (@travellingbex) reported 55 minutes ago from Oxfordshire, England

  @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

• 
  gillian mary (@gillianwyatt601) reported 57 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Kiera (@kierawebb_) reported 57 minutes ago from Bicester, England

  @EE @MarcAllera Is this why my 4G has been so shit recently

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 9 minutes ago

  @EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.

• 
  Gav ✋🏼👍🏼 (@gavcraik) reported 17 minutes ago

  @EE hi there I am trying to get 7 day EU pass added to all 4 phones on my account, but it is not letting me add them, can you help please

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 18 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Zee Palmer (@zeeplamer) reported 19 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Lara (@EtchesLara) reported 19 minutes ago

  @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 19 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Vocal and Proud (@Vocalandproudx) reported 20 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  simon withers (@KalEl_WBS) reported 20 minutes ago

  @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

• 
  Mark Baldwin (@bloomsburykid) reported 22 minutes ago

  @EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.

• 
  DftguyUK (@BigGayDanxx) reported 24 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!