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EE outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Merton, including 1 direct report.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 27, 2:58 PM GMT+1.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 27: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Oxford, and Bicester.

CityProblem TypeReport Time
Oxford Phone 4 hours ago
Bicester Internet 14 days ago
Oxford Internet 18 days ago

Nearby cities with recent reports

Oxford

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

  • mrthomsonalex
    Alex Thomson (@mrthomsonalex) reported from Oxfordshire, England

    @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

  • DrWho3000
    Mork Clare (@DrWho3000) reported from Oxfordshire, England

    @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

  • Matieoo
    matt (@Matieoo) reported from Oxfordshire, England

    @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE why is my 4G so horrendously slow at the moment

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE @MarcAllera Is this why my 4G has been so shit recently

  • alexwaltonpt
    Alex Walton (@alexwaltonpt) reported from Oxfordshire, England

    @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

  • Mepheisto
    Jake Bevan (@Mepheisto) reported from Oxfordshire, England

    @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

  • Clerkenwill
    William Whitehead (@Clerkenwill) reported from Oxfordshire, England

    Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

  • channy8224
    Robin Chan (@channy8224) reported from Woodstock, England

    @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

  • KingRauni
    Rauni Barros (@KingRauni) reported from Oxford District, England

    Is it just me who’s EE network is down??? @EE

  • andrewjskatz
    Andrew Katz 🍍 (@andrewjskatz) reported from Merton, England

    I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

  • NickyNacks25
    Nicky (@NickyNacks25) reported

    @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @mblacky78 @EE Pity you were not a passenger in my car tonight’s journey from work. You would have noticed how infrequently the signal was sufficient to make or receive a call. Makes me laugh how people with no fkin idea can be so ballsy.

  • tim_blandford
    Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported

    @EE There’s no “issues”. Your signal just gets worse and worse.

  • Lapperrr
    Callum Lapper (@Lapperrr) reported

    @EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻

  • steersb
    Bryan Steers (@steersb) reported

    @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

  • ErikaDucker
    Erika (@ErikaDucker) reported

    @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

  • MissSmallVoice
    SMV (@MissSmallVoice) reported

    @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

  • vpharm
    Kev (@vpharm) reported

    @EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps