EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Oxford, and Bicester.

City	Problem Type	Report Time
Oxford	Internet	3 days ago
Oxford	Internet	1 month ago
Bicester	Internet	1 month ago
Oxford	Internet	1 month ago
Oxford	Phone	1 month ago
Bicester	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Andrew Katz 🍍 (@andrewjskatz) reported 6 minutes ago from Merton, England

  I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

• 
  Kiera (@kierawebb_) reported 9 minutes ago from Bicester, England

  @EE @MarcAllera Is this why my 4G has been so shit recently

• 
  gillian mary (@gillianwyatt601) reported 10 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  Jake Bevan (@Mepheisto) reported 14 minutes ago from Oxfordshire, England

  @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

• 
  William Whitehead (@Clerkenwill) reported 17 minutes ago from Oxfordshire, England

  Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

• 
  Steve Perry (@pezzaspurs) reported 19 minutes ago from Thame, England

  complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

• 
  Alex Walton (@alexwaltonpt) reported 31 minutes ago from Oxfordshire, England

  @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

• 
  Alex Thomson (@mrthomsonalex) reported 32 minutes ago from Oxfordshire, England

  @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

• 
  matt (@Matieoo) reported 33 minutes ago from Oxfordshire, England

  @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

• 
  Mork Clare (@DrWho3000) reported 35 minutes ago from Oxfordshire, England

  @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

• 
  Robin Chan (@channy8224) reported 36 minutes ago from Woodstock, England

  @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

• 
  gillian mary (@gillianwyatt601) reported 38 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Bex Allen (@travellingbex) reported 38 minutes ago from Oxfordshire, England

  Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

• 
  Alex Gorham (@AlexGorham96) reported 39 minutes ago from Oxfordshire, England

  @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

• 
  Kiera (@kierawebb_) reported 48 minutes ago from Bicester, England

  @EE why is my 4G so horrendously slow at the moment

• 
  Bex Allen (@travellingbex) reported 55 minutes ago from Oxfordshire, England

  @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

• 
  Rauni Barros (@KingRauni) reported 56 minutes ago from Oxford District, England

  Is it just me who’s EE network is down??? @EE

• 
  Alex Gorham (@AlexGorham96) reported 59 minutes ago from Oxfordshire, England

  @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MK 🇬🇧 (@mk_hostile17) reported 5 minutes ago

  @GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 19 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  ironchimp (@ironchimp) reported 22 minutes ago

  @LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.

• 
  Jackson Eagleson (@Oradaman) reported 24 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  Simon James 🚂 (@UKMondoMan) reported 25 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 28 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 29 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  TheGreatCordwainer (@zombiestyled) reported 30 minutes ago

  @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

• 
  David Physick (@Fizzinnf) reported 34 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported 35 minutes ago

  @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity