EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Quainton, Oxford, and Bicester.

City	Problem Type	Report Time
Oxford	Internet	1 month ago
Oxford	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Alex Gorham (@AlexGorham96) reported 6 minutes ago from Oxfordshire, England

  @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

• 
  Mork Clare (@DrWho3000) reported 8 minutes ago from Oxfordshire, England

  @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

• 
  Rauni Barros (@KingRauni) reported 11 minutes ago from Oxford District, England

  Is it just me who’s EE network is down??? @EE

• 
  Alex Gorham (@AlexGorham96) reported 11 minutes ago from Oxfordshire, England

  @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

• 
  Bex Allen (@travellingbex) reported 12 minutes ago from Oxfordshire, England

  Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

• 
  Alex Thomson (@mrthomsonalex) reported 17 minutes ago from Oxfordshire, England

  @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

• 
  Andrew Katz 🍍 (@andrewjskatz) reported 21 minutes ago from Merton, England

  I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

• 
  Kiera (@kierawebb_) reported 23 minutes ago from Bicester, England

  @EE @MarcAllera Is this why my 4G has been so shit recently

• 
  Robin Chan (@channy8224) reported 36 minutes ago from Woodstock, England

  @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

• 
  Steve Perry (@pezzaspurs) reported 38 minutes ago from Thame, England

  complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

• 
  Alex Walton (@alexwaltonpt) reported 47 minutes ago from Oxfordshire, England

  @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

• 
  William Whitehead (@Clerkenwill) reported 49 minutes ago from Oxfordshire, England

  Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

• 
  Kiera (@kierawebb_) reported 50 minutes ago from Bicester, England

  @EE why is my 4G so horrendously slow at the moment

• 
  matt (@Matieoo) reported 51 minutes ago from Oxfordshire, England

  @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

• 
  Bex Allen (@travellingbex) reported 52 minutes ago from Oxfordshire, England

  @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

• 
  gillian mary (@gillianwyatt601) reported 53 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Jake Bevan (@Mepheisto) reported 58 minutes ago from Oxfordshire, England

  @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S.O.X (@SexOffenderX) reported 41 seconds ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

• 
  David (@davelympo) reported 2 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

• 
  Jon Pitts (@briavelsjon) reported 5 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Micky Jones (@MickyJones_) reported 5 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  David Echo Guild (@echopark24) reported 6 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Tommy (@TommyT1219) reported 9 minutes ago

  @EE Twice now I’ve done this and the call gets cut off, due to poor phone signal, which I’ve told you about. I’ve reported what’s wrong so please just look into it.

• 
  Aura Link (@AuraLinkAL) reported 9 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Micky Jones (@MickyJones_) reported 9 minutes ago

  @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

• 
  Wayne Patton (@patton_wayne) reported 12 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  ⚫️ ElleQat (@BaroqueChic) reported 12 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService