EE outages and service status in Merton, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent EE outage reports came from the following cities: Oxford, and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 22 days ago |
|
Bicester
|
Internet | 25 days ago |
|
Oxford
|
Internet | 25 days ago |
|
Oxford
|
Phone | 28 days ago |
|
Bicester
|
Internet | 1 month ago |
|
Oxford
|
Internet | 2 months ago |
Community Discussion
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Bex Allen (@travellingbex) reported from Oxfordshire, England@EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls
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Steve Perry (@pezzaspurs) reported from Thame, Englandcomplain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Mork Clare (@DrWho3000) reported from Oxfordshire, England@EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login
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Robin Chan (@channy8224) reported from Woodstock, England@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?
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Alex Walton (@alexwaltonpt) reported from Oxfordshire, England@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....
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Andrew Katz 🍍 (@andrewjskatz) reported from Merton, EnglandI’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.
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Alex Gorham (@AlexGorham96) reported from Oxfordshire, England@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)
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Kiera (@kierawebb_) reported from Bicester, England@EE why is my 4G so horrendously slow at the moment
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Jake Bevan (@Mepheisto) reported from Oxfordshire, England@EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would
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Alex Thomson (@mrthomsonalex) reported from Oxfordshire, England@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.
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matt (@Matieoo) reported from Oxfordshire, England@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!
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Alex Gorham (@AlexGorham96) reported from Oxfordshire, England@EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro
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Bex Allen (@travellingbex) reported from Oxfordshire, EnglandHey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?
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William Whitehead (@Clerkenwill) reported from Oxfordshire, EnglandAre Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.
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Rauni Barros (@KingRauni) reported from Oxford District, EnglandIs it just me who’s EE network is down??? @EE
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Kiera (@kierawebb_) reported from Bicester, England@EE @MarcAllera Is this why my 4G has been so shit recently
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mṽsh (@shikariunite) reportedEver since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.
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RageByRich (@RageByRich) reported@picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.
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Wendy Beech-Ward (@wendybeechward) reported@Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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Dr Jonathan Lauderdale (@jon_lauderdale) reported@EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?
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Mark H (@Lordylord) reported@EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)
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♏️ (@Nov81979) reported@EE how do I make a complaint when I am not an EE customer
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Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
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Barry Dance (@dance_barry) reported@EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful
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Martin Trew (@mptrew) reported@EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router