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EE outages and service status in Merton, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Oxford, Bicester, and Buckingham.

CityProblem TypeReport Time
Oxford Internet 1 month ago
Oxford Internet 2 months ago
Oxford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • channy8224
    Robin Chan (@channy8224) reported from Woodstock, England

    @EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

  • Matieoo
    matt (@Matieoo) reported from Oxfordshire, England

    @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

  • pezzaspurs
    Steve Perry (@pezzaspurs) reported from Thame, England

    complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE @MarcAllera Is this why my 4G has been so shit recently

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

  • KingRauni
    Rauni Barros (@KingRauni) reported from Oxford District, England

    Is it just me who’s EE network is down??? @EE

  • DrWho3000
    Mork Clare (@DrWho3000) reported from Oxfordshire, England

    @EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

  • alexwaltonpt
    Alex Walton (@alexwaltonpt) reported from Oxfordshire, England

    @tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

  • mrthomsonalex
    Alex Thomson (@mrthomsonalex) reported from Oxfordshire, England

    @EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

  • Mepheisto
    Jake Bevan (@Mepheisto) reported from Oxfordshire, England

    @EE Lost my patience with this now. I’m stuck on a contract, I get no data in areas that you claim have great signal (covering pretty much all of east Oxford btw). What proof do you accept that you’re not upholding the contract so I can get a pac code?

  • Clerkenwill
    William Whitehead (@Clerkenwill) reported from Oxfordshire, England

    Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

  • AlexGorham96
    Alex Gorham (@AlexGorham96) reported from Oxfordshire, England

    @EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

  • kierawebb_
    Kiera (@kierawebb_) reported from Bicester, England

    @EE why is my 4G so horrendously slow at the moment

  • andrewjskatz
    Andrew Katz 🍍 (@andrewjskatz) reported from Merton, England

    I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Boonana2704
    Boonana (@Boonana2704) reported

    @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • Kate00019
    Catherine (@Kate00019) reported

    @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

  • denkmit
    Simon Patterson (@denkmit) reported

    @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

  • ShmufmBreakfast
    Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported

    @EE @tonycarmelo15 The app is crap...this always happens after there is an update

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported

    @EE The app is not working for me to check

  • JonathonLi86969
    Jonathon Lilley (@JonathonLi86969) reported

    @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!