EE Outage in Buckingham, England

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@EE Good morning guys this is broadband question why when i go to BBC IPlayer I get error message saying broadband use exceeds allowed issue !

It seems so expensive to have #5G on @EE I am not sure if pay the cost & not upgraded. Come Jan21 we shldnt have to include EU automatically within the contracts. Bring the cost down. Beside #MiltonKeynes doesn't have 5G. #LoveMK

@EE help trying so hard to upgrade stuck on confirm your order page again!!!!

@EE I have query with my bill I've tried calling Ur customer service as I was told too

Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔

Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(

@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE awful 4g all day in London ! Nothing loading at all, disgusting the price you charge for such shocking service !!!

I’m actually sick of having to use my work phone (Vodafone) to call my pals because your phone network is that bad on my personal. Sort it out 😤 @EE

@NoServiceHereUK hardly any signal (not even 3G) in MK shopping centre. @EE

@NoServiceHereUK No signal from @EE inside Jury Inn hotel

@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

@EE One of your team leaders applied a credit to my account to apologise. Just wanted to make my many followers aware of the latest in my long list of poor customer service experiences

An @ee customer service rep called me a ****** today. That's a first.

@EE Hi. I am able to track my order no problem. However quidco doesn't recognise my order as complete which means I won't get paid the advertised cashback (I will have to appeal and may be unsuccessful). The link on quidco does indeed take me to your own official website.

It's not my handset, it's their lousy coverage. I even showed them @rootmetrics maps showing how bad it is round here. "Sorry we can't rely on that data"... So it's goodbye @EE and hello @VodafoneUK

So frustrated with @EE and their lack of common sense. I can't even get a 2G signal indoors at home but as EE say the coverage is "fine there" according to their system, that's the end of the debate.

@EE Shane you can fix my nearest transmitter for over a month !

@EE my phone is having trouble picking up a strong signal in a reliably 4G area, the most I can get is a really weak 4G signal or 3G

@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

@moorepropgroup @EE As I ally I bought a new iPhone outright and dropped my 45 a month sim to £10 yet my next months bill was saying nearly £70. Then I saw this “deposit”. I’ve been with them years as they are the best service in my area

@EE 3rd day since I’ve contacted you regarding my iPhone dying on me, I’ve had it less that 12 months. Many phone calls and still yet to arrange for someone to pick it up. The amount of money I pay you and your customer service is appalling

@EE hi I am on the EE mobile network with the Apple se 2020, could I get a Apple Watch on a cell data plan to make call etc on the watch ? How much is it ?

@EE No problem just replied back now

@EE Maybe stop playing the guitar and then you might have time to answer customer's questions!!

@EE Today's call to cc was advised as I had got one security question wrong to down load app and do it through there nope nothing there. I am a vunerable person bought a new ipad as mine had died during process of taking old sim out to new I lost it eyes not good. Help

@LePhantomDennis @christatum4949 @EE Ngl gotta give samsumg credit for holding onto support for as card for so long after other oems dropped it, btw are there still OEMs that sell flagships with as card support. If not than that sucks 😟

@EE is the 5G tower down? because i just got my iphone 11 pro max that i upgraded to today and all of a sudden half an hour ago i have no mobile data?