EE Outage in Bicester, Oxfordshire, England

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@EE @MarcAllera luckily never been a Doug been with the No 1 network 30 years #EEGoldencustomer @btsport subscription 🙏 #5G

Shame but on a personal note never let me down that’s why I promote them. #EEGoldencustomer @MarcAllera @EE maybe this is a post code you can look at for the future. it’s in a previous message @MarcAllera (iPhone Xs max 🙏)

My issue is was there not a big commotion ref the poppy last year @premierleague @AVFCOfficial and now jumping on this band wagon. Sorry there are good & bad in every kind @EE let’s start promoting the good and not the bad @MarcAllera

@EE @MarcAllera The news @EE reopen all stores to assist customers the other providers some stores that why @EE are number 1 for customer service #5G #EEGoldencustomer (iPhone XS max) 👍 got the 🇬🇧 covered

@EE @MarcAllera ok as I never got my iPhone XS Max over the weekend. Will think of a different approach 🙏 #EEGoldencustomer (long serving) promotion defending against the dark side (the other lot) if you have any ideas @MarcAllera how I can get one from you advise 😀

I’m happy to do a virtual video with the iPhone XS Max if you would like to send me a refurbished one. Being birthday at the weekend and a longtime customer 😀 👍 @EE @MarcAllera

Not by defacing Churchill statue there not @anthonyfjoshua yes protest but not by destroying things @piersmorgan @MarcAllera @EE @BorisJohnson time to lockdown the country to calm them down

But haven’t got so can participate chance to win a package or you can add to my account for being a long time customer @btsport @EE 👍

I agree if it’s not broken no need to fix it. But I believe in the next year or so all new packages will be data based. I try to make all my calls via data FaceTime audio/WhatsApp @MarcAllera @EE so much better

Personally I would look at @EE better service better coverage the list goes on @MarcAllera

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE why is your internet so poor for last few days now at OX16 2RE

@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

@EE why is my 4G so horrendously slow at the moment

@EE @MarcAllera Is this why my 4G has been so shit recently

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.