EE Outage Report in Berkhamsted, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Berkhamsted come from postal codes HP4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent EE outage reports came from the following cities: Berkhamsted, Luton, Leighton Buzzard, Amersham, Stanmore, Chesham, Hemel Hempstead, Dunstable, Aylesbury, Watford and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Berkhamsted |
Phone | |
| Luton |
Internet | |
| Leighton Buzzard |
Internet | |
| Amersham |
Phone | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Sohāil
(@Solo_B) reported
from
Luton, England
@EE fix your shit internet!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Mark Stanborough
(@markstanborough) reported
from
Aylesbury Vale, England
Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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🇬🇧 SG
(@Stug4grey) reported
from
Leighton Buzzard, England
@EE your reception on 4g is pretty poor the last few days. Any coincidence it's been since I went into sim only?
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Steve H
(@Me_Scuba_Steve) reported
from
Aylesbury Vale, England
@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Mark Stanborough
(@markstanborough) reported
from
Aylesbury Vale, England
Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Natasha Shepherd ♡
(@NatashaVivienS) reported
from
Luton, England
@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Crisp
(@DanMJCrisp) reported
@rich_atkins @Faymondo73 @EE I would have thought it is at very least having a look through the t&cs. There’s an obligation to protect the customer. I remember years ago when orange made a rise which broke the terms, essentially every employee cancelled their contracts haha
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Kaz
(@Whiskers1002) reported
@EE Tried that. Stil didn’t work. Started working again late last night. Seemed to be a lot of people with the same problem across the Country.
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Emily S
(@EmilySteph2) reported
@stace_the_face @EE Stace we’ve had loads of problems in Kingswood! I’ve ended up having to use wifi calling at home and they’ve refunded me a whole months bill.
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Selina
(@SelinaJean82) reported
@EE Back to being able to make calls but now being told a 15% rise in my bill. I've had issues with signal for a while now and was told masts were being sorted in the area. Still not great at times. Been a customer for years, now feel service isn't as good and prices are up!
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simon weston
(@simonweston2) reported
@EE are a absolute joke. Raising prices again. Wish i never stayed with them now.
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Sarah Jackson
(@SarahJackson182) reported
Nice to read in my email that despite @EE always being down/ having outages, they are increasing my bill and all phone lines and add-ones by 14.4%!!! (In line with inflation PLUS 3.9% for good measure) what a joke. Can’t wait to leave once my contract is up.Heard of COL crisis?
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Will Callison
(@Will6118) reported
Oh well, looks like I’ll be leaving @EE when my contract is up, after 15 years + of loyal service and lots of money spent they have just informed me my bill is going up 14.4%… absolutely shocking. Time to shop around @VodafoneUK @O2 any others??
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Jordan Johnson
(@youresimpaticoo) reported
@EE 14.4% increase to bills You horrible 🐀
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Dan Crisp
(@DanMJCrisp) reported
@rich_atkins @Faymondo73 @EE Is there still a percentage rise which effectively breaks the contract? That always used to be the case, always kept quiet. Once a rise of a certain percentage (mid contract) the contract is in breach of terms. And you have the right to cancel ( I’m a decade out of the game)
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Oh_Great_Jess
(@OhGreatJess1) reported
@EE No apology or explanation as to why there was an outage for hours for many of your mobile customers yesterday evening??!