EE Outage Report in Berkhamsted, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Berkhamsted come from postal codes HP4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Berkhamsted, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent EE outage reports came from the following cities: Aylesbury, Borehamwood, Rickmansworth, Dunstable, Luton, Berkhamsted, Bushey, Amersham, High Wycombe, Leighton Buzzard, Harpenden, St Albans and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!
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Natasha Shepherd ♡
(@NatashaVivienS) reported
from
Luton, England
@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.
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Mark Stanborough
(@markstanborough) reported
from
Aylesbury Vale, England
Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service
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David Moritz
(@davidmoritz) reported
from
St Albans, England
Your stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”
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dazz ii am
(@dazzgedd73) reported
from
London Colney, England
Still no signal in SM6 @EE day 3
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜
(@gundisalvus19) reported
from
Harrow Weald, England
I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼
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Mark Stanborough
(@markstanborough) reported
from
Aylesbury Vale, England
Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Azer Turan
(@Azer__Turan) reported
from
London Colney, England
I wanted to transfer My number at 3 February but still has not transfered and at Oxford Street Store ı have registration. She gave me a temporary number but it is not aktive, no signal but ı have received a bill yesterday @EE #CustomerExperience #EEisregret #OxfordstreetStore
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Steve H
(@Me_Scuba_Steve) reported
from
Aylesbury Vale, England
@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.
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Leon Walters
(@leon_walters) reported
from
London Colney, England
@EE your central london 4G speed is shockingly bad.
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Ashley
(@ashleyrandell82) reported
from
Luton, England
@EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+
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Sohāil
(@Solo_B) reported
from
Luton, England
@EE fix your shit internet!
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C. Athanasopoulos
(@Charis_Ath) reported
from
Watford, England
@ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes
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Andrew O'Connor
(@Wharfemeister) reported
from
Cholesbury-cum-St. Leonards, England
@chefandiwalker @EE 1 basic rule. Ask for disconnections. They have more power than telesales as its their job to keep you as a customer. Same in any contractual commitment with any supplier. It works. Trust me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TheSardonicScot #wetheplayers
(@SardonicScot) reported
@EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke
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Hannah Louise
(@x_hLj_x) reported
Missed an urgent medical call cos there's no signal in my area despite me reporting it and you stating there are no issues @EE 😡
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Clarky #afc 🎗
(@YesClarky) reported
@EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?
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Daz
(@dazzmad) reported
@EE Hi I have been trying to add a Samsung galaxy watch 4 to my account, but your website goes in circles back to the beginning can you help?
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BronwynAndrew
(@bronandrew) reported
@EE hi team, our broadband has been cutting out this week, every couple hours requires a reset. We haven’t changed a thing and have restarted so many times! Please can you help! #needstableinternet
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Gavin W
(@gavinwinter) reported
@vikkibradley82 @EE Same, you'd think they would have the "your in position x in the queue" technology, to inform the customer if it's worth them holding and confidence things are moving along. Did you get through, if so how long?
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𝕵🐡
(@JM90x) reported
Honestly can’t deal with how shite @EE customer service is, 2 weeks before Christmas and they cancel our iPad order but don’t even let us know 🙃🙃
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Fiona Watkins
(@FionaWatkins4) reported
What useless,unhelpful service @EE Best to deal with the main provider & not some other ‘middle’ company that is just making a buck out of you.I will be terminating my contract with EE & returning to BT. 9 days without internet has affected my boys education & my work!!
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jo.b♥
(@Wijdan_AK) reported
@EE Hello, how I remove my credit card from your website coz they recharge monthly ??? I am out of uk now and i don’t use this sim any more.plz help
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aaliah🍒
(@whozlia) reported
@EE app been down for days & i need to check how much data i have left pls