EE Outage in Pinner, Greater London, England

Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE Won’t b happening . Service is awful. Beat to change operator. Thank u

@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

@EE my signal is awful today, whats going on?

@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

@matheknitician @EE I think for every mainstream provider, someone, possibly several someones, advised against them. That's the problem. I also checked some of the less well-known ones, and they said they couldn't supply our address. Once it's sorted I'm sure it will be fine, it's the transition.

@EE Hi guys, still waiting for replies from earlier, it may have been missed. Network appears to be out in some Harrow areas. Any news?

@EE Hey guys, not able to make calls from any EE phone in my house, is there a problem with the network?

To the tune of only fools and horses @EE No phone signal no WiFi see No calling, texts , facetiming me 5g 4g 3g broke We'll not fix the signal that is broke God bless Facebook now Viva twitter now Long live bebo now C'est magnifique signal please Magnifique please speak

@EE can you tell me how I can cancel my mother’s contract please

@EE upgraded online & I have received an email that you need “a bit more information from me” Can you tell what information you’ll need as I’ve been with you for well over 15 years! I just want to upgrade my sim only deal, upgraded online to avoid customer service calls

@EE I’m having issues making calls and can’t even login to EE. Are there currently any problems with the network?

@EE hi ya, I'm a customer.kf yours but fkr some reason when I send a text message he automatically sends 2 or 3 times but with me only sending once

@ee your online repair form is broken, I have lifetime warranty showing on my phone in MyEE. The PDF generated after ordering a repair, says that it's out of warranty and I will need to pay, even though repair process I went through told me it was covered....

@EE hi are there any issues reported in the Gants Hill area (IG2) as my phone won’t call out or receive calls (but my WhatsApp is fine)?