EE Outage Report in Neath, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (27%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Ammanford, Bridgend and Neath.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Phone | ||
Internet | ||
Phone | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jan Williams (@archersfan) reported from Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Chris (@chrisjjames_) reported from Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Adam Davies (@adamgribble981) reported from Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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James Jenkins (@James_Jenkins_9) reported from Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Disgusted in Devon (@LisaCT68) reported
@lesleylyness @EE i went to the shop yesterday early to see if they could fix it, they said i had to contact customer services hahahahahaha
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kyle r (@kyle_ralph) reported
@EE No issues according to your coverage checker, yet still people can not contact me? Any ideas on what the issue is, could it be my device?
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Disgusted in Devon (@LisaCT68) reported
@lesleylyness @EE i just object to having to tell the same story to different people, first call i made yesterday , the call got dropped but they never bothered calling me back, second time it looked promising but have been let down today
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lesleylyness (@lesleylyness) reported
@LisaCT68 @EE After so many years of loyalty and they treat you like this disgusting.
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lesleylyness (@lesleylyness) reported
@LisaCT68 @EE They obviously have none for their customers awful service .
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Disgusted in Devon (@LisaCT68) reported
@lesleylyness @EE its just a common curtesy, even if they havent been able to resolve the problem
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Disgusted in Devon (@LisaCT68) reported
@EE still waiting for my call back at 3pm today , terrible service
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Disgusted in Devon (@LisaCT68) reported
@EE i want to make a formal complaint, please can you message me details that dont involve calling customer services for a third time, im sick of it
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lesleylyness (@lesleylyness) reported
@LisaCT68 @EE That’s awful service ..
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Robin James (@robinhjames) reported
@EE Also the “report a problem “ link on the coverage checker doesn’t work and just takes you to your location and defaults to broadband issues.