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EE Outage Report in Neath, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 03/29/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Neath, Bridgend and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomBridgend Internet
United KingdomBridgend Phone
United KingdomSwansea Phone
United KingdomBridgend Phone
United KingdomPort Talbot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • philengland1 Philip(Phil)England (@philengland1) reported from Landore, Wales

    Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • midmode1london deborah hurst (@midmode1london) reported

    @MarcAllera @EE @rootmetrics I left after 24 years because of roaming charges and a very rude customer service woman...

  • shintengo KC (@shintengo) reported

    To find out once again the full fiber had been cancelled. Thankfully Terry has managed a great work around buty new date is the 18th of August over a month after the original. @EE how am I expected to work from home when you can't get your **** together.

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    @EE Hi, I’m still only able to get less than 1mb/s download speeds at home. Ongoing problem since moving here in Dec 2021. Given up hope of it ever improving and rely on broadband to use my phone..

  • sarahmufc93 Sarah (@sarahmufc93) reported

    @steutd2021 @EE Yep. It’s an absolute joke. No signal at all. My calls cut out when I’m next to my wifi box but it’s the only chance I have of the call actually going through. They had to knock 20% off my bill for the remainder as is. I want to cancel but sadly can’t afford it.

  • sarahmufc93 Sarah (@sarahmufc93) reported

    Nearly £60 a month for a phone I have to sit by my wifi box if I’m expecting a call otherwise it’ll go straight to voicemail. Roll on December when I can cancel @EE. Absolute joke.

  • astronautaboon BOON (@astronautaboon) reported

    @EE @andrewrobertso5 Business customer here and none of my phones are working, zero resolution from EE - I will be closing my account shortly if I don’t get a proper response and resolution ASAP!

  • jessicaetheri11 jessica etheridge (@jessicaetheri11) reported

    @EE brilliant wifi isn’t working. Can’t speak to anyone on the phone until 8am. Supposed to be starting a course from home for my job at 8am via the internet. So sick of crappy service

  • astronautaboon BOON (@astronautaboon) reported

    @EE Business customer here and none of my phones are working, zero resolution from EE - I will be closing my account shortly if I don’t get a proper response and resolution ASAP!

  • aegeangr John (@aegeangr) reported

    @Ianrand78 @EE Manually set the provider to a Greek mobile network.

  • 13844502x4x Tanya 🇬🇧🏴‍☠️ Wald-Mignon #JusticeForJohnnyDepp (@13844502x4x) reported

    @EE @Art444Star Why are you threatening them? My complaint was handled very differently and I bought up the same issues?