EE Outage Report in Neath, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Maesteg and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Wi-fi | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Burton
(@Kenguin34) reported
@EE The phone cost should be automatically taken off once contact ends. But why should it be left the customer to do this? I'm not out of contact, I was just pissed off with the amount of data sim only get compared to pay monthly customers.
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Catherine Anne
(@catt_hd) reported
@EE why is it that the only way to contact you is CALL? my issue is that I have no network at all, so am unable to make calls to tell you about this. Please rectify this and email me about it!
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Steve Lloyd
(@SteveIndyCar) reported
@EE Hey, I'm trying to Login to pay a bill but I can't seem to use my password. Could I request an email reset please?
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DL Yeif
(@TheYeif) reported
@adamd72 @EE same thing happens to me too there **** you should defo change
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Chief Skinzlord 👌🐝
(@SavinThePeeps) reported
@bt_uk @EE Never EVER deal with BT in any capacity. The customer service is trash. Scumbag company.
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Hugh Toner
(@scoobyhugh8) reported
@EE your website is a joke, trying to update my payment details and you decide to lock me out of my account. Well thank you. Also, you better not try and add a charge for late payment as this is down to your website
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darcie
(@__darcie) reported
@kungfuponda @EE maybe we just both poor :/
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Ceri Carpenter
(@CeriCarpenter1) reported
@EE When is the on line portal going to come back on as I cannot allocate my children data and they are Home Schooling and its been down for 48 Hours?
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Amy
(@amygm87) reported
@EE @louisedean190 i’m also having this problem
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Seagulls & Trawlers
(@seagullstrawler) reported
@EE Yeah it’s worked in the past, so has the website but they both keep falling over at login