EE Outage Report in Neath, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Internet | 5 days ago |
|
Neath
|
Phone | 1 month ago |
|
Bridgend
|
Internet | 2 months ago |
|
Bridgend
|
Phone | 2 months ago |
|
Swansea
|
Phone | 2 months ago |
|
Bridgend
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Rosi Jones (@rosijones) reported from Swansea, Wales@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Connor J (@ConnorJ161) reported@EE hi, the app doesn't work properly after it was updated to the new version. I can't check my balance through it or see how much data I have left. It just says to try again in a few minutes, but it's been like that for weeks now. Any help, appreciated. Thanks
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Ruth Mayorcas (@RuthMayorcas) reported@EE You haven’t heard because you didn’t respond - yes I do. Why is there no confirmation of phone call re #roaming? Instead a survey asking for opinion of service. Wrong priorities.
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.
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Alisha Nurse (@AliApow) reported@EE So sorry my internet was down since Friday so I'm behind on messages. I did call but the problem wasn't fixed. I will DM :) ta
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Superman is C K (@supertinytimo) reported@EE once again poor customer service, was in the shop got told they couldn’t help me to then be told to call up. On hold twice for over 40 minutes. EE we provide the best customer service really
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Martin Duncan (@ArtisticLeader) reported@EE @Apple Problems connecting to provider. Keeps saying “No SIM card”. Except there is. Can anyone advise?
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Tee (@Tee52458861) reported@EE What’s the point of customer service if no one is bothering to respond to my query? Unfortunately I’ve been a customer for over 20 years and I am struggling to get an answer for a quick question. 😕
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Turbomeister (@Turbomeister_UK) reported@EE It took 3 tweets and 3 days later I get a response. I'm thinking that @EE aren't aiming for any customer care awards this year! If anything I'm closer to switching provider than a new contract with #EE
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Becky's Books 📖 The Oleander Sword (@beckyc_89) reportedHey @EE any reason why I've had no signal in Buckshaw village all week? Can't see any issues online.
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Cur🦖 (@LEEC_5) reported@EE @Ofcom I’ve always had a reduction on my bill because for two years I’ve used barely any data because I couldn’t. Walking to the shop and being in the garden with calls cutting off. I’m paying for a service I’m not getting. Who can I go to above?