EE outages and service status in Neath, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Neath come from postal codes SA11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 21 days ago |
|
Neath
|
Phone | 21 days ago |
|
Neath
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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James Jenkins (@James_Jenkins_9) reported from Swansea, WalesTo wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Chris (@chrisjjames_) reported from Neath, Wales@EE my ee Internet has been down for the last five hours. What's going on?
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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smilingkills (@Smilingkills) reported@EE Sort your broadband issues out 🙄
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Stephen wilson (IFS turbo) (@WilsonValet) reported@EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.
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lucy barnett (@lucebarnett) reported@EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution
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Erika (@ErikaDucker) reported@EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt
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Mark (@mblacky78) reported@vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer
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Sarah (@Sarahbops) reported@EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please
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Alan Battaglia (@BattagliaAlan) reportedWhatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful
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DR (@ulookingatmefu) reported@EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted
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Bigpiz Official Page (@bigpiz_) reported@EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.
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👑 Sean 👑 (@kingseany94) reported@EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into