EE Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Maesteg, Neath and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
TV | |
| Maesteg |
Phone | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Schooley
(@jmpschooley) reported
@EE Hi Helen, yes unfortunately I am having the same issues today.
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Mathew
(@krozzer_mag) reported
Any chance of any help @EE? At this rate the case I ordered after my phone should have arrived is going to come before you even send out the phone.
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h o l l i e
(@hollssC) reported
@EE everytime i’m due an upgrade the website and app never work. i try on multiple devices and nothing works. CONSTANT ‘maintenance’ or ‘cannot load this page’ exact same thing happened 2 years ago when i had my last upgrade. super off putting… 😶
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Shamrock
(@ShamrockFleets) reported
@tobyalloyd @EE Having the same issues 😒
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The Mighty Hammers
(@HammersMighty) reported
@EE thank you paid my bill on time as normal, followed all the guides tried calling today and wasn’t any help and my broadband still doesn’t work
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Neil Arliss 🍻🍻
(@GrimsbyAirlie) reported
@EE Hi, the unlock code provided by EE doesn't work so I have used all the network unlock attempts. The only way to fix is to send off to an approved Sony repair centre, which I have done at my cost. Will see what happens when I try again
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Curtis S.
(@XSVSENSE) reported
EE have the worst monthly data plans I’ve ever seen. Nobody wants a 12/24 month plan I get unlimited data etc for £35 a month on giffgaff. @EE get a grip
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Thomas Beresford
(@bezberesford) reported
Why is it only 1bar non working 3G or no signal in Settle town centre @EE BD24 9JD it’s been working fine until the last few days and it’s turned to 💩
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Matthew Brown
(@matty_b78) reported
I have been a customer of @EE for over 20 years and have always had excellent customer service. Until now that is. First I tried to get an equivalent deal to an alternative provider but they couldn’t come close. In the end I opted for an online upgrade which seemed to go …..
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𝒜𝓃𝑔𝑒 𝒞𝒽𝒶𝓃
(@vodkaangel22) reported
@EE We’ve moved into the next data period now so it’s resolved. Hope we don’t have the same problem again in a March!