EE Outage Report in Neath, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Phone | 1 month ago |
|
Bridgend
|
Internet | 2 months ago |
|
Bridgend
|
Phone | 2 months ago |
|
Swansea
|
Phone | 2 months ago |
|
Bridgend
|
Phone | 3 months ago |
|
Port Talbot
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Rosi Jones (@rosijones) reported from Swansea, Wales@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
EE Issues Reports
Latest outage, problems and issue reports in social media:
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OfficialLoeJ (@Official_LoeJ) reportedNice to see @EE still increasing prices in a pandemic... Thieving network provider that doesn’t care about customers.
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Ally(: (@AllyGilpin) reported@EE hi EE is chat not working at the moment? It says open yet when I click to chat and fill in my details it says that every option on subject, isn’t available right now? I’ve waited ages to have time to sort my contract with you as I work 24/7 😕
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Bex Allen (@travellingbex) reported from Oxfordshire, EnglandHey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?
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David Flynn (@David_F1996) reported@Stevemc1977 @StopFundingHate @EE Awwh is little left-wing, cancel culture Steve spitting his dummy out and throwing toys out of the pram.
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Mark (@markreedpt) reported@EE my broadband seems to be extremely slow once again. Having constant issues always. Can someone help me with this?!
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💋paula hammond 💋 (@no_angel_paula) reported@EE Hi phone is great now but I need some help with wifi it wants resetting every day and I keep getting texts to say reboot because of work done in the area ? But I’m still rebooting every day
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Paddington Ewart (@mik61scot) reported@EE mobile phone outage from Brechin through Dundee to Fife now?
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Rhys Howell (@Ghop56) reported@EE Hi, I cant access chat on the EE website and it also won't let me cancel my britbox subscription, HELP!
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Eoghan M-P (@HopSkipLimp) reported@EE Afternoon - any broadband issues in Shrewsbury, Shropshire? I've lost everything for over an hour....
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🇸🇱🇳🇬 (@EniCoreBlimey) reported@EE @MildManThomps I’m waiting for a response for over 24 hours. Incompetence at its finest. Going into the 3rd week with the same issue