EE outages and service status in Neath, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Neath come from postal codes SA11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 19 days ago |
|
Neath
|
Phone | 19 days ago |
|
Neath
|
Internet | 1 month ago |
|
Bridgend
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Jan Williams (@archersfan) reported from Swansea, Wales@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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James Jenkins (@James_Jenkins_9) reported from Swansea, WalesTo wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑 (@kingseany94) reported@EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into
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con (@Isthatconorj) reported@EE i upgraded 2 weeks ago will you unlock my old device so any network can use it
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Karen Dixonova (@mezzymeddles) reported@EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(
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lucy barnett (@lucebarnett) reported@EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help
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Danny Healy (@DannyHealy9) reportedJust got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE
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Catherine Pengilly (@pinguigloo) reported@EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her
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Kev (@vpharm) reported@EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!
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cait ʕ ˙Ⱉ˙⠕ʔ (@blodynpiastri) reportedi swear to god @EE if you don’t sort out our ******* internet so help me god
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Kev (@vpharm) reported@EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help
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AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reportedDue to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon