EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 03/18/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Neath, Bridgend and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomBridgend Internet
United KingdomBridgend Phone
United KingdomSwansea Phone
United KingdomBridgend Phone
United KingdomPort Talbot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lilyyyyyyyyy11 Lily Clark (@lilyyyyyyyyy11) reported

    @EE Hi I got an email from the recruiting team saying they are no longer hiring for a role because of a change in the business I had my interview today. I want to know if this is your way of saying I'm not successful because I find thos very rude and a waste of my time

  • gibbo100284 ryan gibbons (@gibbo100284) reported

    @EE hello. Is there an issue with your website or app? When trying to order something and clicking 'confirm order' nothing happens. Thanks

  • LydiaIngs Lydia Ings 💙 (@LydiaIngs) reported

    @EE - is there anyway of talking to someone from abroad which doesn’t involve a call. My calls aren’t working (data roaming is) but I can’t call anyone - not even you to help me fix it!

  • Noisyspace Steve Cowland (@Noisyspace) reported

    @EE 45 minutes on the phone for you to hang up...I have three new SIMS and need to know if these have been assigned to one of my three mobile numbers as the paperwork does not indicate so. Or can I use any of the new SIMS and then PAC code my current number over...confused

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • historybeaver The History Beaver (@historybeaver) reported

    @EE I'm literally in the middle of Berlin! I have no idea of the postcode. But it's been poor since I arrived yesterday.

  • IWirerock I'm_Official_Wirerock (@IWirerock) reported

    @erigganewmoney If maga never pay me….@ee igganewmoney

  • JClassichair the_dimplenurse (@JClassichair) reported

    @EE @EE can you respond to you DM as I have a very bad experience with you and I am not happy with it at all.

  • maikzumstrull Maik Zumstrull (@maikzumstrull) reported

    The problem of the week is @o2de. Seriously @EE, I'm begging you, make another roaming deal for Germany. I'm sure T-Mobile wants more money, but I'll pay a fiver extra or something. This network is just unusable. Literally went from one bar to offline to EDGE as I typed this.

  • kirstysafc86 Kirsty McCluskey (@kirstysafc86) reported

    @EE @EE what’s going on with the signal in Nunthorpe area in Redcar & Cleveland?! Paying an absolute fortune and I can’t make a call outside my house 😡 … not the first time this has happened #sortitout