EE Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Maesteg, Swansea, Neath and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Phone | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Neath |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Miller 🇺🇦
(@geemiller71) reported
@EE 5g signal is poor constantly . Really wish i hadnt upgraded could have had a much better deal for a new phone elsewhere
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Ben Eastwood
(@BenAEastwood) reported
@EE I called up, wanted an explanation and got none, just spoke to someone who was rude and unhelpful . I get inflation but to just increase a bill 10% is a joke.
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Josie Bishop
(@JosieBi62278609) reported
mobile phone companies, insurance, and banks are the worst for working from home. Just had a call with @02 and could not hear but was put through to a nice guy in the office. Try talking with bad hearing and tinnitus. Really long wait. @EE hopeless cannot even speak to person
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Graeme L Allen
(@GAllen_NHS) reported
Any colleagues at the #nhs that think they will be looked after by @EE with their supportive messages etc.....think again. My account has been over charged & discounts not applied. Been a customer since Orange that's how supportive they are.
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Bradley -
(@braders_101) reported
@EE could have let me know about the 3.9% price hike when I joined contract less than a month ago. 👁👁 #rude
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Darcy
(@darc_carver) reported
@mikey_9fingers @EE Been with EE since it changed from T-mobile I was aware of the increase they charge and it’s never been over £1.50 in their annual increase but £5.72 a month extra is a complete and utter joke! Will be switching to Vodafone come October knew I should of gone with them last year
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I Gotta Put Me First Lucious
(@JustCallMeAms) reported
@EE I’m not happy that my contract price will be increased by 3.9% but the service is bad. Not happy at all Megan. I can’t even think straight, that’s how unhappy I am
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Tim Easley
(@timeasley) reported
I swear @EE's 5G used to be symmetrical, but it now seems to be asymmetrical with like a 20:1 to 40:1 down/up ratio. Really really bad upstreams literally everywhere I test it these days. I used to see near gigabit up and down in some places and now I'm lucky if I get 20mbit up.
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Alfiè63..
(@111Alfredd22) reported
@EE .. Can I be contacted re the ongoing issue with my phone line/ Broadband.. Ongoing since last week
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stamms21 (Martin) ❤️⚒❤️
(@stamms21) reported
Hi @EE … I would like to cancel a line that is coming to the end of its plan. I can’t get through on the 150 number. Could you kindly help?