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EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 11/25/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Maesteg, Neath and Landore.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EnercorpWayne Bruce Wayne (@EnercorpWayne) reported

    @EE hey is the service down? Can’t get through on 150

  • kf0311 Karen Forster (@kf0311) reported

    @EE new customer and my first bill is wrong. Can someone help ?

  • _StephenJCrowe_ Stephen J Crowe (@_StephenJCrowe_) reported

    @EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY ONE EXPERIENCING THIS. WHAT IS GOING ON ?

  • DrSunnyThusu Dr Sunny Thusu (@DrSunnyThusu) reported

    Wife miss sold @ee contract. Not given the best offer and placed on a higher tariff than necessary. @ee Customer Services 'computer says no' attitude.

  • RSimpson92 Richard Simpson (@RSimpson92) reported

    @EE I'm currently unable to make phone calls, but I can receive them perfectly fine, are there any issues in the Harlow CM18 area at the moment?

  • jakeleopold Jake March-Jones (@jakeleopold) reported

    @EE care to explain why you’ve gone above the ALREADY HIGH CPI RATE or 5.5% and decided to add on your own 3.9% for good measure? A near 10% rise and no extra services? I believe consumers may have the right to terminate early no?

  • jamesJRTerrier JAMES (@jamesJRTerrier) reported

    @EE just finished with BT mobile after really bad time with them. Got my new EE sim coming. Installed your apk but it will not open. Keeps asking me to uninstall and reinstall time after time. This isn't impressive.

  • gjleacock Guevara (he/him) 🏳️‍🌈 (@gjleacock) reported

    If I didn’t have 10 months left on my @EE sim only contract, I would switch to @tescomobile TODAY. These price increases are horrible. #corporatecapitalism

  • FFAKTERR ffakter (@FFAKTERR) reported

    @EE hi I can’t call customer services? The line keeps cutting

  • _StephenJCrowe_ Stephen J Crowe (@_StephenJCrowe_) reported

    @EE@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?