EE Outage Report in Neath, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Bridgend, Port Talbot and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Bridgend |
Phone | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Philip(Phil)England
(@philengland1) reported
from
Landore, Wales
Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
EE Issues Reports
Latest outage, problems and issue reports in social media:
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1_Imaginary_Boy
(@1_Imaginary_Boy) reported
@EE Hello, is there a problem with your online payment? I’ve been trying all weekend to top up my son’s credit but I keep getting an error message.
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BellaDrives
(@BellaDrives) reported
@EE is there an issue with your online portal? My contract expired in January but the app tells me I’m not yet eligible to upgrade, despite the messages from you inviting me to do that. Is this a glitch in the system, or standard procedure to customers who request a PUK code?
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Ricky Dukes
(@RickyJDukes) reported
Very disappointing service from @EE this morning. Charging me 8 years for a line I neither asked for or wanted. They will not refund, credit my account or provide compensation, after being a loyal customer for over 15 years. #Disgusting Off to the @OmbudServices
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Scary Spice 💋
(@TanithTweets) reported
I never thought I’d say that @O2 are worse than @EE but I’m saying it. O2 are the worst.
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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I am Prendie
(@officialprendie) reported
Just shows the issues round here and the lack of interest in sorting out the phone masts. Not system alert regardless of having all our settings on. @letstalkcentral @EE. #biggleswade
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Martin Smith🏳️🌈🏳️⚧️
(@SpursGrumpy) reported
from
Capel Seion, Wales
@EE as my emergency alarm didn’t go off, does that mean I get a discount? I mean, if I’m not getting the same service as other, it’s only fair! Unlimited data 🙄
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Tara Johnston
(@tlj1974) reported
@EE @EE It appears that I'll be saying goodbye after 23 years (and more - previously Orange) as a loyal customer as you can't match another providers monthly quote and benefits. Such a shame that customer loyalty now means nothing.
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Ricky Dukes
(@RickyJDukes) reported
@EE Yep, unfortunately we have reached the letter of deadlock stage. I will now cancel my upgrade and look for alternative providers. Disappointing after 15 years as a customer. Being blamed for the mistake that was made by a member of staff in store 8 years ago is too much.
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Duncan Grieve
(@duncan_jl) reported
@EE Is there a status page for home broadband on your website. My broadband has stopped working and I need to know if it is my problem or on your end. Other providers make this check easy.