EE Outage Report in Neath, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Internet | 3 days ago |
|
Neath
|
Phone | 1 month ago |
|
Bridgend
|
Internet | 2 months ago |
|
Bridgend
|
Phone | 2 months ago |
|
Swansea
|
Phone | 2 months ago |
|
Bridgend
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ℑ𝔫𝔤𝔞𝔱𝔢𝔰𝔱𝔬𝔫𝔦𝔞𝔫 (@Ingatestonian) reported@EE Data doesn’t seem to be working on your network… have you thought about changing your pinned Tweet to make it more obvious to customers checking Twitter?
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Simon (@Simon_M______) reported@EE Why only some? Both my phones are right next to each other. One has data signal the other doesn't. Make it make sense.
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Newton (@J_E_Newton) reported@EE claims no one gives you 5G in more places… Unless that day is today, they don’t give you 5G, or 4G or 3G, or signal. UK Wide signal problems and bordering 2 hours since I lost connection…
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Chris Yoxall (@ChrisYoxall3rd) reportedIs anyone else’s @EE network down in Liverpool?
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Jack Bryan (@shot_vast) reported@EE @glastonbury In Leicester no signal no 4g/5g and on EEH or EE+
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Michelle Hedley 💙 (@Shelle02) reported@EE You haven't replied to my tweet yet and still no announcement that you have a national outage? Think we deserve some communication!
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Michelle Henderson (@mhendersonnurse) reported@EE Hi could you update your Twitter status on the network issues people seem to have been experiencing all day. No internet , calls dropping out and texts not being delivered . What is the update please?
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Steven Middleton (@S_Middleton16) reported@EE in Angus Scotland I’m not able to use mobile data! Only Wi-Fi. Doesn’t help when I’m at work with no Wi-Fi! I’m assuming a hefty discount on my bill considering I pay you almost £300 for 3 phones and 2 watches!
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Will (@Popher) reported@EE are you having network issues in Manchester today or is it just my phone?