EE Outage Report in Neath, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Bridgend, Port Talbot, Swansea and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Mathews
(@johnpmathews) reported
@EE I have just moved over from Three and I am trying to see if my old number is being transferred, can't call anyone and your website is down. Can you help please?
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Matt Redmond
(@MattRedmond88) reported
@EE Are you finished patting yourselves on the back yet and started answering calls?! Have a complaint I'm waiting on
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Terri Bethell
(@Terrib1403) reported
@EE is there an issue in the TF1 area? I’ve had barely 2 bars of signal since yesterday & trying to make a call just was a nightmare as I kept breaking up according to the other person! Help!
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Mike
(@Motta_B) reported
@EE Anychance i can get a response to any of the dms ive sent or the question why ******** all your staff are on a jolly middle of the week and you didnt tell any of your customers your ignoring them today?
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Mike
(@Motta_B) reported
@EE Youve been ignoring me all day so il ask again I NEED HELP
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Anthony's World of Weather
(@anthonystorm3) reported
@WatfordWeather Nettles.. cool lol.. and I posted cool retweet of Tornadoes 🌪 last night 🌙. Currently struggling to get through to @EE sent me a new 5g sim but cancelled my current one... so been on 1 hour so far. Less painful if someone bummed me. Such a bad network 😑
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Laura Brennan 💙 🇪🇺
(@HistorianLaura) reported
Hay @ee several important calls today have had bad connect issues my end. Phone was upgraded in March!! I need a working phone please sort the signal!
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James McLaren
(@TechTolerant22) reported
@EE why does it seem that it is impossible to contact any technical support via the phone today? I would like an update on a problem I have been having for over 3 months now!
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Abi Clements
(@AbiJaneD) reported
@EE I had to call in the end as the online chat system always seems to be down.
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Gainward #GTTO 🇪🇺
(@Gainward4) reported
@endoplasmic_uk @EE Rest assured though that they really do value your custom 🤔 Why are so many UK companies so desperately poor at customer service?