EE Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10 and SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Swansea |
Phone | |
| Swansea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kieran kemp
(@kierankemp6) reported
@EE I’ve never changed it
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Curved Opinion
(@CurvedOpinion) reported
Hi @EE my phone has died six weeks before I am able to upgrade. Early upgrade is over 120 pounds. I have been a customer for twenty years, can you please assist?
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Tony
(@Tony55242060) reported
@EE Your app keeps crashing! I've uninstalled and installed several times and still no fix. Utterly ridiculous!
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Joseph Clay
(@Josephclay33) reported
@EE Sorry only just seen your response the site and the app are both still not working and I need to pay my bill
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Kevin Holohan
(@progmgr) reported
@thisisgrace @EE Can you pull your finger down the screen, starting at the top, to see the list of previous notifications?
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Mark Carter
(@droopyfagash) reported
@EE can you explain why I got 4g and 3 bars of signal on 27.01.21 at my home at IV49 and its been stopped. I was looking forward to mobile broadband instead of relying on satellite
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James Harrison
(@JNH77) reported
@EE renewed my contract with you this week. I was promised Apple Music for the duration of the contract. After a 2 hour live chat and a call to 150 it’s still not set up. Diabolical customer service. How do I get this sorted?
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G🏴🏴
(@scottishgirl201) reported
@TheRedSoph @O2 @EE We were with o2 years ago but when moved house signal was non existanr so got ee been with them for 10 years plus no bother x
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Shena Chilvers
(@shena_chilvers) reported
@bt_uk @EE Yet again you have failed to connect customers on the date & time you gave! Your service is disgraceful & your engineers can’t be trusted to attend or bring the correct parts when they come! #fibre #Broadband #fibrebroadband
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MissRebeccaMarks
(@Becky_marks) reported
@EE Hi I’ve been unable to log in to my account on the app and the website please help