1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Neath, Wales
EE

EE Outage Report in Neath, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath, and Bridgend.

CityProblem TypeReport Time
Swansea Internet 4 days ago
Neath Phone 1 month ago
Bridgend Internet 2 months ago
Bridgend Phone 2 months ago
Swansea Phone 2 months ago
Bridgend Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • pontybutcher
    Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • RealBraveheart
    Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Yazziie_xx
    mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • Helz8310
    Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • mikeyowen2
    Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • rosijones
    Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • al0haliv
    liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • parsons_brian
    Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • pixi_1008
    Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • Jamesdroid1
    James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • Yazziie_xx
    mami (@Yazziie_xx) reported from Swansea, Wales

    IS ANYONE ELSE’s data on @ee down

  • reedo456
    Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • samschwartz95
    Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Geordie88635776
    Geordie_ (@Geordie88635776) reported

    @EE is there a network issue in the NE23 postcode area. Blue light flashing on router.

  • ach59
    Adrian Hancock (@ach59) reported

    How can @EE make sorting out a voicemail PIN so difficult to the point of making a customer of many years start looking for an alternative supplier - out of necessity not choice - all I need to do is access my voicemail messages. Do u monitor Twitter? #EE #poorsupport

  • melodyrabike
    mels (@melodyrabike) reported

    @EE hi hello 👋🏽 your website is not working, been on hold for ages and I need to know why you have charged me double my bill this month for no apparent reason

  • stevewalder
    Steve walder (@stevewalder) reported

    @ee no signal in Saltdean Brighton today. What’s up ????

  • MikeThornton94
    M (@MikeThornton94) reported

    @EE Hi, is there a delay with iPhone 14 Pro Max orders? Ordered at the beginning of the month, said would be dispatched within 28 days, but still showing as “Order Confirmed”… Any help as to when it’ll be dispatched? Thanks

  • Adam_W48
    Ads (@Adam_W48) reported

    @EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery

  • Phillipk18Best
    Bob best (@Phillipk18Best) reported

    @EE @MarinovGeorgy Probably worst for customers care absolutely **** company.

  • LizOliver20
    MyrtleLiz (@LizOliver20) reported

    @EE as usual your customer service is shocking. Can someone urgently dm me please

  • PhillipJ1991
    Phillip Williams (@PhillipJ1991) reported

    @EE why is your internet garbage?

  • GJRbluebird
    frankly (@GJRbluebird) reported

    @JordanWJordan @EE Same here... absolutely garbage...