EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 03/01/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Neath, Bridgend, Swansea and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomBridgend Internet
United KingdomBridgend Phone
United KingdomSwansea Phone
United KingdomBridgend Phone
United KingdomPort Talbot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @meer84 @EE They don't even offer a better service. The last screenshots shows what I mean - I don't understand how @EE gets away with the same data package but at 350% the price ..

  • JocastaTribe Jocasta Tribe (@JocastaTribe) reported

    OMG @EE I want to stay with you & pay you more money but your processes are passing me around the company. If this goes on I'll be requesting a PAC code after 25 years of being both an employee & a customer its saddening. #poorcustomerexperience #customerretention

  • 2019Novelist author_ess (@2019Novelist) reported

    Both @EE & @NOWTV quick to take your money but don’t wanna provide quality service.

  • dejan_ketchup Dejan Ketchup (@dejan_ketchup) reported

    @EE you need to fix your wifi, I cannot even connect to my wifi in my own room, i have to use my 4G just to get online. I even had to buy a 10 metre ethernet cable just so i can connect to my PC. cmon guys, I need my good wifi back.

  • Grover3Marcus enoonmaI (@Grover3Marcus) reported

    @EE Well it seems there is no appropriate solution forthcoming

  • AaronGriff3 Aaron Griffiths (@AaronGriff3) reported

    @EE @RealMattLucas Yeah.. I bet you will fix it right up immediately now knowing who's on the other end of the phone!

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @EE how do I get technical help on a phone that keeps dropping calls? If I ring through on my daughters phone you assume it’s about that handset?

  • HairGeddes KatieGeddesHair_ (@HairGeddes) reported

    Hi @EE can you help? My mobile phone bill is nearly £7 more than it should be with the 20% perk discount and I can’t see why it’s gone up so much? Help would be appreciated x

  • loridaleydoo Lori Daley (@loridaleydoo) reported

    @RealMattLucas @EE I agree it could be fraud. Raise a complaint to EE and contact action fraud to log it also. Stay in touch with EE at least once every 28 days and if its not resolved after 8 weeks, complain to the communications ombudsman 🙃

  • marliamme MR (@marliamme) reported

    @RealMattLucas @EE Matt if they do end up putting something on your credit report, you can dispute it via the credit reference agencies and they'll raise a dispute with EE on your behalf and then correct accordingly. Plenty of free tools like @creditkarma to help with this. Happy to take a DM.