EE Outage Report in Neath, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Neath come from postal codes SA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Bridgend |
Phone | |
| Port Talbot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Parker
(@Parker1958) reported
@EE I upgraded my phone this morning and spoke to someone at 7pm but my internet has been cut off. I’ve had enough of this. Please don’t ask me to ring you my new contact is £89 but hasn’t even started. I will cancel it no problem
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Lee-Anne
(@LeeAnne_is_here) reported
@EE I have been on the phone or chatting to you for 3 and a half hours. With absolutely no resolution. The last phone call to CS was oh Email these people they will be able to help. Asked what the response time is. "I don't know, it's quicker if you do it though". Seriously.
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ian booth 🌈🏳️🌈
(@Booth82Ian) reported
@EE Having really poor WiFi since Friday. Can’t stream anything without it being really low quality and no chance of online gaming. Really need help.
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Florence Batt
(@ILuvLewisHam) reported
.@bt_uk @EE really sold me a lie - appalling service.
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Autism Milton Keynes
(@AutismKeynes) reported
@EE £15 with data it doesn't work so I need a refund. it's easier to sue then under the consumer rights act 2015. can you please send details of where to send paperwork for this to proceed further.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Kelly
(@KelsterWelster) reported
@EE Can anyone help? I can't actually call you as I have no mobile signal (I'm with you)for the past 6 months (previously reported and you can't explain it)whereas it used to be perfect & now my wifi is shocking. Going down SEVERAL times a day. Not ideal when working from home.
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Mrs MM
(@rmaxmac) reported
@EE absolutely shocking EE coverage this w/e laughing at the tv adds boasting about coverage..can’t even send an email!!! I have 6 x EE accounts, terrible service!!!! #westscotland
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Amy McConville 💙
(@One_Lung_Amy) reported
@EE My mobile signal has been incredibly low all day. After turning airplane mode on and off it goes back up for 2-6 mins approx before dropping again. I’m in W13 and I reported it hours ago but I’m fed up now – is it an issue with my handset or phone mast?
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Jake
(@JakeLCartwright) reported
@EE I never picked up my order from store, and store say they have returned to distribution via channeled returns. As I never collected device, please tell me why this device is still active on my account 3 weeks later. I have continually asked this be removed.