EE Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Maesteg, Swansea, Neath and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Phone | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Neath |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CFC94_
(@CFC94_) reported
@EE hi can I get an update on my new upgrade delivery the website isn’t letting me track my order and there’s no online help
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Ronnie Gordon
(@RonnieG49718245) reported
@EE morning guys, my ee router is transmitting WiFi but no broadband connection. How do I get help with this? Kids home schooling starts soon
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Samantha🌻
(@samanthaaaxx91) reported
@EE is plusnet part of your network? My mums phone has been down for about 10 house now?
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Marson
(@Magic_Marson) reported
@EE One of the customer service reps via the online chat, and then recieved a text about it
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Dana Poiana
(@DanaPoiana) reported
@EE Hi there. My mobile says No service since yesterday and I can’t make phone calls, or use mobile data. Are there any problems with the mobile service?
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Stacey Larkin
(@StaceyLarkin12) reported
@EE Which is ridiculous you provide a lead that you can’t use cos you don’t give a plug! It’s all so company’s like @Apple and @EE can make more money from your loyal customers! It’s disgusting customer service! And that fact that you don’t tell your customers until it’s to late
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Ann Doyle
(@Doyley_pops) reported
@EE I have no connection with my EE Broadband, I’m unable to connect any of my devices to it so unable to login to work from home! I need help!!
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Mitchell Nind
(@NindMitchell) reported
@EE Bill does not make sense at all.. please help
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The O'baldy
(@norfy72) reported
@EE, my phone stopped charging before xmas, it was only 6 months old so I sent it back but they refused to fix it because of a minute crack on camera lense (not related to issue) now left with a 18mnth contract and no phone. Can I have an email address plz?
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Scott
(@scottchef1) reported
@EE So why bother wasting my time collecting it in the first place. I informed the person I spoke to on the phone the screen was cracked. Basically charging £365 to fix the screen. Poor service.