EE Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Swansea, Bridgend, Neath, Ammanford and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Bridgend |
Internet | |
| Swansea |
Internet | |
| Neath |
Internet | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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monaa
(@Amitttty) reported
@EE Your 5G sucks in my area.
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Sarah Hopkins
(@Hopkinssarahj12) reported
@EE Nope, not got any help but there’s no surprise. I have replied, I’m not chasing EE anymore. I’ve been trying to sort this since May/June and all I get is lies and false promises. I’m dam sure £2.5K later you too would be pretty fed up of EE.
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♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆
(@Elishajadexox) reported
@EE @England @EE IM NOW HAVING ISSUES WITH MY SAMSUNG CHAT SETTINGS WHICH SAMSUNG HAVE TOLD ME TO SPEAK TO YOU ABOUT THIS.
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Alison Jones Mercer
(@Alibongos) reported
@EE I placed an order 2 days ago, no information on delivery and when I try the track my order section it just says unable to track at the moment - help!
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R.simpson96
(@Simpson96R) reported
@EE Hi Russ sorry for not responding sooner. We managed to use the codes eventually but will be raising a complaint as your online chat colleague encouraged a data breach to get the code to work
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Agris Bečmanis
(@Lanankuras) reported
from
Galway City, Connaught
@EE Funny thing. Nowhere was about sending about Roam to 150. And when found i couldnt even manage to send. As it didnt even conected to network. And more fun stuff - i had roam add on. Which weird way was removed even by my notice.
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Matt
(@bigmattl13) reported
I love to moan about companies on here, so it’s time to call out some good customer service for once. Thanks @EE, quick answer, quick service and gave me a really good deal and I didn’t even have to haggle! #customerexperience #awesome
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🌷
(@maddiex315) reported
@EE Hi, I’d like to change my phone provider to be with you since @O2 is such a big pile of ****!
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Raffish Bowler
(@RaffishBowler) reported
@EE @England Help speed
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Simon Barlow
(@SJB66) reported
@EE The problem seemed to have sorted itself out and all is good now