EE Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Neath come from postal codes SA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (28%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Bridgend |
Phone | |
| Port Talbot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
-
Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
maria 🦄
(@mglowex) reported
@EE @ShikariUnite There must be an issue as I can't either!
-
Harris
(@Harris39090813) reported
@EE why has my phone got no signal out of nowhere?
-
lisaⓋ
(@LisaMariaCav) reported
@EE @ShikariUnite There's an issue with my app as well. Won't accept fingerprint, asks me to enter email and password and then keeps repeating the cycle...
-
Abbie
(@itsabiparker) reported
I have NEVER known something as difficult as an upgrade with @EE WOW
-
David Chapman
(@davechappers) reported
@EE is there any mast problems around SE10. Network dropping out constantly. GRPS internet sporadically. Can’t make calls.
-
Stephen Costello
(@Stephen56015426) reported
@EE @ShikariUnite Mobile getting no service, app failed login, unable to login through PC, won't go past email address field, definitely appears to be a problem.
-
Dan Jenkins
(@dan_jenkins) reported
@alexbloor @EE Going to go with no… based on experience here but you’d think it would have to be if it’s part of the emergency network
-
Keith Gentry
(@TheKeithGentry) reported
@EE You could offer me an iPhone 99 but it's no flippin' good if you can't get a signal.
-
iggy-m
(@IoiTherealnacho) reported
COME ON @EE, it's been 24 hours without mobile service in my area 😤😤😤 @MarcAllera, what's going on?
-
Hollie
(@Hollieduce) reported
@EE hi. I may be about to ask a stupid question; however, my bank card goes out of date at the end of the month and I have a new one. My payment is direct debit so I wasn’t sure