EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 11/26/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Maesteg, Neath and Landore.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • markskelton72 Mark 🇬🇧 (@markskelton72) reported

    @EE why, if I am paying 2 direct debits for my phone do I have to pay off my handset before I can leave your absolute rip off service? I will continue to pay for the phone but refuse to pay extortionate prices for a line. 🤬😡

  • Madaam_Speaker Alari (@Madaam_Speaker) reported

    What's a better network than @EE ? Everytime I get network unstable, calls cut off, pausing when I watch or listen. It's been over 20years but I'm tired at this point. Phone can't function without being connected to WiFi

  • i_drive_the_bus The Driver 🏴‍☠️ (@i_drive_the_bus) reported

    @EE are ******* useless, first off sent me the wrong phone, messed up my add on and new contract price, I'm still within my 14 days cooling off period yet they want to charge me 1600 quid to cancel, I'm done with them, been with you almost 30 years and this is how I'm treated

  • AgentVettelOO5 Evie Vettel currently missing blackpink and skz (@AgentVettelOO5) reported

    @EE my phone signal is slow I meant to have five bars but I’m barely getting one or two bars

  • thescribblewolf scribblewolf (@thescribblewolf) reported

    Starting to loose all faith in @EE - phoned them today for help, the minute they realised they couldn't sell me a more expensive package - the girl just didn't care about anything I had to say. I've been their customer for years (after being transferred to EE via BT).

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @EE what’s going on in the Dover/Martin Mill area (CT15 5LA)? The EE app says no issues, yet for the past week our broadband connection (via one of your mobile SIM accounts used solely for a home router) has been dropping off and reconnecting (if we’re lucky) continually. Refund?

  • richkav1 Richard Kavanagh (@richkav1) reported

    @EE help please. In UAE phone doesn’t work at all . Can’t use app as you need to message my phone .

  • Steffmcd80 Steff McD (@Steffmcd80) reported

    @EE So why isnt this explained by staff to customers my father in law is 80 and has health issues and is stressing out over this as he cant get to grips with the new phone

  • Lee_T6 Lee (@Lee_T6) reported

    @EE I spoke to 2 different people and they were both very nice but neither were able to resolve my issue 😢

  • MortonAlex Alex Morton (@MortonAlex) reported

    @WeAreOpenreach your engineer attended this morning without notifying us. Reported everything was complete. We have no signal. Seems he made no effort to check that we had a signal. Best to avoid openreach and @_EE_ClaimDeskk @EE