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EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 11/26/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Maesteg, Neath and Landore.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea TV
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • philengland1 Philip(Phil)England (@philengland1) reported from Landore, Wales

    Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lozzas1990 Gary Brown (@lozzas1990) reported

    @EE I seem to have lost broadband connection in SS166AN. Tried rebooting twice and still not working. Any advice please.

  • mattrodgers2 matt rodgers (@mattrodgers2) reported

    @EE placed order for new phone earlier but need to amend. Can't contact anyone.....poor show before I even take delivery

  • markarenh Mark H (@markarenh) reported

    @EE we are trying to get my mother in laws phone sorted, she only needs it for emergencies, yesterday we topped up, but says no credit. Can you help.

  • _Ljmog95 Ljmog95 (@_Ljmog95) reported

    @EE Which could never have been provided, concidering they dont live here! All your team keep saying is they need to account holder to admit fault. Basically.. you now know about the fraud but unless he holds his hands up to it, your not willing to help.

  • Rachel_Eaver Rachel Eaver (@Rachel_Eaver) reported

    @EE Hi, is there a reason why we are suffering signal issue. Was like it Monday finally got it back yesterday and now crashed again. No internet No texts nothing is working

  • reniestrasza Ren is definitely a loon (@reniestrasza) reported

    @EE Hi EE, do you still advertise on GB news? I've been a long time customer but if the answer is yes I probably will go elsewhere. I'm not into the messages they spread or the hate they seem to want to stoke in the country. Ta!

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    @EE Have another for your records, too. +447432702327 same people/message as yesterday, using a different number to get around blocks. These numbers are violating your Terms of Service.

  • linda_goodchild Linda Goodchild (@linda_goodchild) reported

    How disappointing that @EE are offering free headphones with the phone I've just bought (offer ends in July) but when you actually go to redeem it says the offer ended in May and no way to redeem. What a let down. No headphones for me, I was looking forward to that.

  • GerardGroves Gerard Groves (@GerardGroves) reported

    @EE I'm unable to call a free customer service helpline (0800 442 442) for Nespresso - any idea why this is? It just immediately hangs up with 'call failed'.

  • robertsroz Rosemary Roberts (@robertsroz) reported

    @EE hi I keep getting calls from someone saying they are from the National Crimes Agency I have assumed this is a scam. Am trying to work from home. Where are they getting my number from. Help