EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 11/23/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath, Landore and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shadiaraja perfectly flawed (@shadiaraja) reported

    @EE @EilidhMcNaught take is you’re selective with the customers you reply to and ignore the ones who’ve been needing help since November. I would recommend nobody buy a phone locked to EE because you seem to do what you can to stop them unlocking the handset.

  • SurjSingh1979 Surj (@SurjSingh1979) reported

    Hi guys having issues with @EE pocket landline. I keep getting calls from people thinking I'm Apple or Samsung. They are even dialling a different number but coming through to me. Happening for a last 3-4months. Anyone having issues? #ee #pocketlandline

  • jay_me7 Jamie (@jay_me7) reported

    Very unhappy with @EE service provided wonder if @MartinSLewis could help regards Consumer rights as @EE are saying they can’t do anything after a 30 day purchase period

  • ianinsurbiton 🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported

    @EE Once I talk to the right person I learn everything. The issue is access, damaged roof/masonary, surveyors visited, replace antenna. Simple basic info which didn't require me to be the security services....Just tell the customer the facts!

  • yesyesnomaybe Tessa Kerrich-Walker (@yesyesnomaybe) reported

    @EE I'm a PAYG customer and I need an invoice for all my purchases please. Urgent!

  • dpwilliamsweb David Williams (@dpwilliamsweb) reported

    Hey @EE, ordered my new phone on Saturday, had an email to confirm but nothing since and order tracking isn’t work. Can you help?

  • Jake_Bellamy92 Jake Bellamy (@Jake_Bellamy92) reported

    Contact @EE Live chat for help, says I need to ring to sort with my query, spend 20 waiting as they're currently busy, only to be hung up on... Thank you

  • monkey1959neil Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England

    @EE bloody useless ,try to go onto the APP day day after day to check my account and never gets in ,then I get a message to check my account as the bill is ready , I would if I could

  • Sati_Mk2 Sati (@Sati_Mk2) reported

    @EE next to no signal and no data either in ILFORD, IG1 area. Hope this is sorted soon !

  • ianinsurbiton 🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported

    @EE Received email update about issue. DM me when free as I have questions....