EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10 and SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 12/27/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • skydivemini DJ (@skydivemini) reported

    @MoneySavingExp Been told by @EE that they’re changing the terms of our contract so they can increase our prices and given us the choice of suck it up or leave…guess what we’re doing on the 1st April. Loyal customer for 7 years but no more.

  • DanRMiles Dan Miles (@DanRMiles) reported

    @EE taking pre-orders for S22 Ultra when they know there's a stock shortage is a big **** you to customers. Dont see product you dont have, scumbags.

  • eldritchterror8 🐚 (@eldritchterror8) reported

    @Junction10 @EE Because they are a corrupted company who seem to believe their network has no issues. They will@blame it on the area, the buildings being built up, your phone, your sim! Anything other than the fact they can’t provide great service

  • InsaneLee13 InsaneLee13 (@InsaneLee13) reported

    @EE I did speak to someone about the problem, but it was an outage due to a storm for 6 days. I know availability isnt a 100% guarantee, and the issue did get resolved. I would just like to know what compensation I'm getting for this as I'd be paying for a service I couldn't use.

  • Ben68023267 Ben (@Ben68023267) reported

    @EE 10% increase on my monthly bill is outrageous, other network providers haven't done this. I've been a customer for ten years, this will be my last contact with you

  • BcafcSlack Joe Slack (@BcafcSlack) reported

    @EE customer support is honestly such a joke

  • planetgolfrview James Mason 🟨🟥💙 (@planetgolfrview) reported

    Not sure i’d like a remote shave on the @EE network at #Wembley today probably end up with a slit throat #LIVCFC @caraboacup #carabaocupfinal

  • AndyKirbs Andy Kirby (@AndyKirbs) reported

    @EE Still shows plans on your site that don’t exist and have done for months. Terrible customer service

  • cryptogamefinft Crypto Game-Fi NFT (@cryptogamefinft) reported

    @EE @eldritchterror8 Can you fix london internet all over reports down FIX IT

  • DanRMiles Dan Miles (@DanRMiles) reported

    @EE taking pre-orders for S22 Ultra when they know there's a stock shortage is a big **** you to customers. Dont sell product you dont have, scumbags.