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EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10 and SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 12/21/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Neath, Swansea and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea TV
United KingdomMaesteg Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jameseb1987 James Beamish (@Jameseb1987) reported

    @EE having arrived in New York with international roaming on my phone is not working, not even a signal. Please help sort this ASAP.

  • RBashal KESH😎 (@RBashal) reported

    @ee awful customer retention. How can someone get offered the same deal as there partner but get quoted more?🤔

  • Jvnnypie SER Jenn♡🦋 (@Jvnnypie) reported

    Can believe how useless @EE have been regarding my ping over the last 2 weeks. its everyone in the uk having issues with ping on EE. ridiculous that theyve randomly decided to change how they route to london, i genuinely dont think i can play competitively like this. bye valorant

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE No because I am not prepared to be fobbed off by someone else on social media like a previous person on social media said they couldn’t help.

  • Helmethead___ Helmethead (@Helmethead___) reported

    1 month left of this absolutely abysmally atrocious @EE 4G broadband, an utterly pitiful connection worse than 1990’s wired internet. I’m going to have a ceremonial smashing up of my router when it finishes. Anyone want to see that or have any other destruction ideas?? #Awful

  • Helmethead___ Helmethead (@Helmethead___) reported

    Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistently and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.

  • sassycassyL cass 🌟💖 (@sassycassyL) reported

    @EE why? what's the point? I appreciate you're doing your job but after a very long conversation with an EE operator about this, I truly fail to see why a dm with you would have a different outcome. Thx anyway

  • StephT974 S Thompson (@StephT974) reported

    Apparently @EE has special offers for existing customers - so that's why I see the same deals regardless of customer status....

  • boden_steven steven b (@boden_steven) reported

    @EE hi im on ee contract and every time im going out im having problems connecting with internet in most places and im paying full on for my contract something needs to be done im paying for a tariff that internet doesnt work when i go out ???

  • Helmethead___ Helmethead (@Helmethead___) reported

    Absolutely pitiful speeds from @EE and their 4G wireless internet. Consistently and forever providing a service akin to an ancient plug in wired connection. Yours for £55 per month with a huge cancellation fee, even though the service doesn’t work. Never, ever again. #dogshit