EE outages and service status in Neath, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Neath come from postal codes SA11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Neath, Bridgend, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Neath
|
Internet | 15 days ago |
|
Bridgend
|
Internet | 22 days ago |
|
Bridgend
|
1 month ago | |
|
Swansea
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales@EE email from EE to say problem in my area, network will be affected. No change there then!
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Rosi Jones (@rosijones) reported from Swansea, Wales@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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Jan Williams (@archersfan) reported from Swansea, Wales@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Philip(Phil)England (@philengland1) reported from Landore, WalesTrying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!
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James Jenkins (@James_Jenkins_9) reported from Swansea, WalesTo wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Chris (@chrisjjames_) reported from Neath, Wales@EE my ee Internet has been down for the last five hours. What's going on?
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Adam Davies (@adamgribble981) reported from Ammanford, Wales@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Paul Gonzalez (@JanusPaulusG) reported@EE Not possible to fix
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Clint Sookermany (@ClintNorDD) reported@_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.
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Mikey (@Mikey_Robs_91) reported@EE in America for the world cup need data and phone signal!!! Any updates
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still_tipping (@tomthetar) reported@StupidNeilAgain @EE They're terrible.
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Justine Clement (@JustClembo) reported@bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet
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Duncan (@Dunkcanio) reported@janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.
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stacksmasher (@stacksmasher) reported@EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.
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lloydrimmer07 (@lloyd_rimmer) reported@EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do
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darren styles (@darrenjstyles) reported@EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.