EE Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Bridgend, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
Phone | |
| Swansea |
Phone | |
| Bridgend |
Phone | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
-
Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
-
Philip(Phil)England
(@philengland1) reported
from
Landore, Wales
Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
-
Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
-
G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
-
Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
-
James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jordan
(@welshcuriosity) reported
@EE I have tried now multiple times to order via your website and phone system and your issues/policies are stopping me. I will do doing the upgrade in store and I WILL be returning the handset within 14 days if it's not suitable.
-
Plain Koolwine
(@mmjegs_plain) reported
@EE @andrewjskatz Your website went down at 8:30 saying sorry maintenance for a good ten minute Then came back up and when you click the item it sends you back to the front page. Tried this numerous times and then all of a sudden your sold out 😡😡😡😡😡angry customer
-
Paul Scott
(@2212scotty) reported
@GlennSpencer4 @EE Worse network. Had EE for a month, never again personally. Work phone is EE and I can’t make a call in my house either!
-
dssembler_
(@dssembler_) reported
@EE Help, please tried to get a contact phone but was rejected fine - but its taken my £30 sign up fee - how do I get it back?
-
Danny 👯♀️
(@dannyleetoleman) reported
@EE can someone please help me with my direct debit, and let me know why my bill was as high as it was this month when I’ve not had any extras or gone over? 😣
-
IMAGOCam
(@ImagoCam) reported
@andrewjskatz @EE Same here - I don't know why I even bothered to try. Down for maintenance at 8.32 AM.
-
Megan Jade
(@xmeggjadex) reported
What a poor service @EE is.. waiting over 3 weeks for a new phone, of be told still don’t know when it’s coming, but expect me to pay a non tariff bill on old phone £40 higher, because they haven’t delivered new phone in time.. What a joke.
-
Andrew Katz 🍍
(@andrewjskatz) reported
So apparently @ee sold out of PS5s within an hour and a half of listing them. I’m baffled how this can have happened, as, so far as I can see, the site went down at about 8:30, and stayed down for the whole of that period, despite me refreshing the whole time. Oh well.
-
Taking pictures 📸
(@_Game_Screen) reported
@EE yes its with regards to my upgrade, I've been given a number by one of the staff in store who's says they can't help with upgrades (it's never been a helpful shop tbh) and when I arrive home from work its to late, I'll just try at the weekend.
-
Plain Koolwine
(@mmjegs_plain) reported
@fullmetalwing @EE This was absolutely ridiculous, @EE website want down within a matter of minutes totally disappointed with their service