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EE Outage Report in Neath, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 01/12/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • curioussingerie Stately Homo (@curioussingerie) reported

    @EE @EscapedLondoner Want to know what you’re “turning this man into”? An ex EE customer.

  • Medina_Minds Medina Minds (@Medina_Minds) reported

    @EE @Aaron18974619 Step up what? When a woman kills her kids, no one says to the women in the community, you need to step up. This is a horrible idea

  • LeeDiddy Lee 🇬🇭 (@LeeDiddy) reported

    @EE I've lost broadband connection overnight. Router is flashing purple. I've tried disconnectubg and reconnecting. Can you help please?

  • charley1386x Charley (@charley1386x) reported

    @EE Hi Craig, I’ve tried that on the XR and it does fit but it goes in with the chip facing up whereas on the phone 6s it’s facing down so when I power the phone on it says no sim inserted?

  • Lunaa23529780 Luna° (@Lunaa23529780) reported

    @lukehastwatter @EE @jono8686 Of course. Men = Bad

  • PaulSIMPSON999 Paul Simpson (@PaulSIMPSON999) reported

    @EE Is EE a phone business? Then, why is it taking on these social issues?

  • DavidRPianist1 D.Richard (@DavidRPianist1) reported

    @EE hello! I added 20GB on My 4G mobile rooter at 5pm and it’s not showing on the app… nobody picks up when I phone 150 and I have no internet… Can you help?

  • john_nashjuk John nash (@john_nashjuk) reported

    Why do all the @kevinbacon @EE adverts show impossible things. If they tried to shave up a hill in Cumbria or even next to a WiFi box in Arlecdon, all they would find would be a massacred body that used to look like Lucifer. Try landing a paper plane. @EE give us a network.

  • BelfastAngela1 Angela (@BelfastAngela1) reported

    @EE I was in your connswater store and I must say the older gentleman helping me was super cute. I wanted to flirt with him so bad but I was blushing. Can I get his number?

  • rob_pither Rob pither (@rob_pither) reported

    @EE Hello, I have a 4GEE wifi mini. Please help with topping up. Unable to top up via call, online or in shop. Please help. Thanks