EE

EE Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Neath, Wales 04/22/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent EE outage reports came from the following cities: Port Talbot, Bridgend, Swansea, Neath and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Internet
United KingdomBridgend Phone
United KingdomSwansea Total Blackout
United KingdomSwansea Total Blackout
United KingdomSwansea Internet
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Asaduzz96282241 Asaduzzaman Ronee (@Asaduzz96282241) reported

    @EE I’m done with EE charging extra and not getting bloody service. Thieves and rip off F ing network.

  • Irajaw85 HJ (@Irajaw85) reported

    @Freddo32 @EE I am in Canada too and I am having the same problem what’s the deal @EE ??

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @EE so when is this issue going to be fixed? Over 12 hours since the outage began. Aren't you embarrassed? Supposedly the "leading mobile and broadband provider" in the country. It's pathetic. An outage shouldn't take this long to resolve

  • redael redael (@redael) reported

    @bt_uk @EE nine days ago while modifying my service I agreed to migrate mobile service from BT to EE, in hindsight had misleading information from BT and zero communication from EE. You’ve managed to take money and have yet to supply a new SIM for service I have no access to

  • stuarttaylor79 Stuart Taylor (@stuarttaylor79) reported

    @EE Will we get a refund for loss of service? I struggled to make calls and had no internet from about midday until roughly 7pm. Absolute nightmare

  • Irajaw85 HJ (@Irajaw85) reported

    @larsondesouza @EE I am in in Ontario too and lost my signal this morning.

  • loopsyloops90 lyndsay Jane (@loopsyloops90) reported

    Thanks to @EE we used an extra 20 miles worth of fuel tonight getting out of Manchester! The entire day they’ve been down. Pay for a service and can’t even use it. What if there was an emergency!? #pissedoff

  • TennentsTops Struan (@TennentsTops) reported

    @EE messaged at 7pm last night through online chat and still not had a response! abroad and need help activating roaming, unable to action SMS as shows "Emergency calls only - EE"

  • Arthurw26676436 Arthur.walton (@Arthurw26676436) reported

    @EE your service is garbage I can’t receive text messages so I can’t get on my online banking this needs sorting

  • spottydogs11 Paul Mills (@spottydogs11) reported

    @EE Still down then and no update !!