EE Outage Report in Neath, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Neath come from postal codes SA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Maesteg, Swansea, Neath and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Phone | |
| Swansea |
Internet | |
| Swansea |
Wi-fi | |
| Neath |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bratby
(@BratbyMartin) reported
It’s like living in a ******* cave in my house, no signal can’t speak to anyone can’t FaceTime wifi is **** sort it out @EE & @SkyBroadband absolute crap service you provide, dog **** !!!
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Paul
(@Paull2510) reported
What has happened to @EE 5G signal. I was getting just about 100mbs now only getting 35-45mbs. Are they capping it?.
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Emma
(@emmagilbert33) reported
anyone else having issues with connections since @EE decided to mess about with updating the network settings ?!
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Andrew Eva
(@AndrewEva8) reported
@EE I have been a customer with EE for years
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Paul Stevens
(@Pastyno1) reported
@Mikki_Wright @EE The EE service is absolutely shocking i didn’t realise this until I actually had to contact them. Been 5 days now and still not resolved. People on the message app say stuff but don’t action it. Going around in circles. Think I may leave and go to three
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Mikki
(@Mikki_Wright) reported
@Pastyno1 @EE Worst network ever. It took me 30 minutes on the phone asking them to block my SIM after fraudulent behaviour for them to actually begrudgingly do it. During that time, someone had managed to swap my SIM and access my PayPal.
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Thahmina Alom
(@ThahminaAlom) reported
@EE I haven’t received any DPD tracking details for my watch. The phone was delivered in store and I didn’t receive a single correspondence I had to call up and ask on Monday. I am having the same issue with my watch I have no tracking details or updates for it
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Points Hound
(@Loveapointsdeal) reported
@EE Not really, unhappy. Is EE going to reduce my final bill as a result of the removal of access to the final month of Amazon Video service? If you expect me to pay the full remainder of the contract, which I’m happy to do, I expect to receive the remainder of the services paid for.
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New York Knicks Forever
(@NYKnicksForever) reported
@LewisCapaldi @EE Yeah I work for them in the Retentions Team .. what's the issue??
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Joeby Victor
(@Noeby) reported
@EE Hi guys been trying to get help all day and I know you have been v busy, but could you please advise what is happening with your system for allocating eSIMs online and in stores. Been trying to transfer number over to new iPhone since last night & getting no assistance. Ta