EE Outage Report in Neath, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neath, Wales
The most recent EE outage reports came from the following cities: Bridgend, Port Talbot, Swansea, Neath and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Port Talbot |
Wi-fi | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon
(@SReds28) reported
Even more worrying that lots of people are tweeting about this issue, yet you’ve offered no statement, there’s nothing on your website, nothing. Joke. @EE
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Rhian
(@rhiangibson_) reported
Hi @EE I sent a phone via your recycle service, I’ve emailed and tried phoning the number for brightstar but haven’t heard anything. The phone was signed for on Thursday according to the special delivery tracking.
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Evelyn
(@elivst) reported
@EE Hi what's your suggestion pls to log in in my account as your sys doesn't allow me to reset password, doesn't send me a link, can't remember details & can't use my mobile or acc. numbers or register again Your sys is bad in helping as it's days I'm waiting and trying Thanks t-mob
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Hannah Walsh
(@HThreadgold) reported
@EE wow terrible service. Can not speak to team online. Phone cancels me 3 x after holding for 20 mins ! Not been able to use my phone for a week!
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The Ghost of Eddie
(@Scouting_4_Leah) reported
@liamdoyle1994 @EE Nah mate....been having problems with them for most of last year at my bit and think I had one month where I got money back...only after I was desperate to get my contract cancelled! I've got a month left and cant wait to get away now!
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bobby_1977
(@1977_bobby) reported
@EE Extremely poor service ... as a brand new customer the whole process of transferring to EE has been so painful ... should have stayed with Vodafone ... 😩 don’t do it peeps ... genuinely not worth the hassle!
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Will Watson
(@BatmansMilkman) reported
@EE I do appreciate your help, I will, as I do every upgrade, will have to find the deal from the EE website I would like, it seems the upgrade team want me to take the biggest payment increase possible. It the size of the sale over just a sale that seems to be the case at present.
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Daniel Flint
(@88Flinty) reported
@EE my partner is having issues logging into her online account. Keeps getting server error or we’re having problems try again later this has been ongoing for over a week. Could someone investigate?
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wonderfullyshiva
(@wonderfullyshi1) reported
@EE @MarcAllera @fairtelecoms can you please stop sending me threatening texts, causing me more personal distress because you can’t do a simple task like cancel a contract? Even tho you stopped my service with 24 hrs notice after 4 mnths excuses?! #getagrip #MentalHealthMatters
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@RedYeadonLeeds💙
(@RedYeadonLeeds) reported
Not very impressed with @EE. Had no mobile signal for 3 days in Leeds 18. Working from home made harder.