EE Outage Report in Aberavon, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aberavon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (41%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Aberavon, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Bridgend, Maesteg, Swansea, Neath and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Bridgend |
Phone | |
| Bridgend |
Total Blackout | |
| Maesteg |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberavon, Wales
Latest outage, problems and issue reports in Aberavon and nearby locations:
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
Chris
(@chrisjjames_) reported
from
Neath, Wales
@EE my ee Internet has been down for the last five hours. What's going on?
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
-
Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
-
James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
-
Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Cllr Matthew Saggers
(@MatthewSaggers) reported
@virginmedia @O2 thanks for you great work now sitting in the @EE shop because you forced me move my virgin phone to another vendor as your system can't deal with me being an O2 customer. Thought it couldn't get any worse after having to give up my smart watch to go to O2.
-
LPLiveTweet
(@LPLiveTweet) reported
@EE I do appreciate you engaging on this issue but my £25 p/m contract from Sep 2020 is shortly to cost £28.50 p/m, equivalent to a £40 pa increase in a little under 18 months - or around 14%. I can't see how this can be acceptable.
-
Ming Brukshot 🌸
(@JxdoreTann) reported
@EE I need my roaming to be activated and it’s not working, even though it’s a add on with my plan. I literally jus need a day of roaming plan and I’ve tried everything and it hasn’t worked and the live chat isn’t working. I need assistance ASAP!
-
Sam Schwartz 🏴
(@samschwartz95) reported
@EE I have the bt sport ultimate add on as part of my monthly bill when I go to login on the fire stick it’s telling me to upgrade
-
Sarthak Dayanand
(@SarthakDayanand) reported
@EE I don’t have data in RH16 area since last night. known issues? I have no #skybroadband as well! Using neighbours 3 for emergencies
-
Lalique
(@LaliqueTheGeek) reported
@EE has there been disruption due to storm Eunice? Signal yesterday and today is almost non existent! 😩 any info?
-
Calum Gjeter
(@CalumGjeter) reported
@bt_uk I feel you are copying me here. I replaced my perpetually broken BT broadband with a 4G connection from @EE. I didn't keep paying you money, and I did receive a far superior service.
-
Sophie Randle
(@_JustSoph_) reported
Fantastic customer service from Craig at @EE today 👍🏼
-
Jonathan Plimmer-Cheshire
(@Ranchie) reported
@EE I'm struggling to redeey @AirtimeRewards money to my account, it says I need to ask you to turn premium services on, can you help?
-
salma yusuf
(@salmayusuf3) reported
@EE you need to coach some customer service skills to your broadband team . Especially Bill from the Newcastle team his customer service skills are disgusting I would@f even speak to my worst enemy the way he spoke to me . Disgusting customer service #EE