EE Outage Report in Aberavon, Neath Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aberavon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberavon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aberavon, Neath Port Talbot, Wales
The most recent EE outage reports came from the following cities: Swansea, Neath, Bridgend, Port Talbot and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Swansea |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberavon, Wales
Latest outage, problems and issue reports in Aberavon and nearby locations:
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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deklan crowe
(@deklancrowe2) reported
@Dr_hottub @EE Network issue with the phones it is being investigated by the technical department
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Mona Marvani
(@marvani_mona) reported
@EE in Bonn atm and my phone is not connecting properly. Can’t seem to get hold of anyone to help? Phone only seems to work on wifi!!!
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David Laing
(@DavidLaing_) reported
What’s going on @EE? Price increased this month and service down completely today! #NoLongerNo1Network
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LightningAlex_
(@LightningAlex_) reported
@EE ok so technically this percentage is reflective of the increase you need to make to continue providing services and expanding etc., yes? so why is this also being applied to the device side of my plan when that's not required for you to provide the network? as much as I... 1/2
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WS
(@Tweets2any1) reported
@EE @Arealrangersda Pretty lame response when your mobile network has been down for several hours and you haven’t even acknowledged there’s a widespread problem EE 😡
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Lee Magrs
(@LMagrs) reported
@EE If there is a real person and not a chat bot behind the keyboard there, can you confirm if you have a policy to contact your customers at any point during their contract? Just a "hey hello?" Can we help you? "
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M/Sgt E Bilko, RA 15042699
(@Ernest_G_Bilko) reported
@PhilPinfold @EE agreed. I have a 14.4% increase after being a customer since the year dot. My pay rise will not be 14.4%. Or even 4.4%.
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R
(@1RBS2) reported
What is the point of an @EE contract if you can never access @btsport for **** sake. Just want to watch the game. Scam.
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Josie 2
(@jowilmeruk) reported
@EE Live in Cambridge and not able to make or receive calls..please advise when this issue will be resolved....
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Jordan Philips
(@JordanP09382612) reported
@EE how can you offer customer service that takes 45 minutes to get through on the phone? I’m paying for the BT add on and yet it won’t work…