EE Outage Report in Coelbren, Sir Powys, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Coelbren, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coelbren and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Coelbren, Sir Powys, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Neath, Aberdare, Pentre, Swansea, Ferndale and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Neath |
Phone | |
| Neath |
Phone | |
| Neath |
Phone | |
| Aberdare |
Wi-fi | |
| Pentre |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Coelbren, Wales
Latest outage, problems and issue reports in Coelbren and nearby locations:
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanore Blereau
(@im2gneiss) reported
@EE Your reception is terrible in Leeds.
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Nathan House
(@NathMUFC2021) reported
@EE Why is your service still shite and why have I been ignored? I’ve cancelled my direct debit on advice from citizens advice and the telecommunications ombudsman until someone works out why on 4g and full bars I can’t hold a phone call for longer than 4 seconds.
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Owolabi Oluwakayode Peter
(@evrapeters1234) reported
@EE You refused to help me unlock my phone
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Georgia Taylor
(@Georgia_Taylor9) reported
@EE I’m trying to make a payment both your website and phone payment system seem to be down. Is there and estimate on when it’ll be back up and running please?
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Julie Allen 🥂❤️
(@JulieAltagah12) reported
@brooksy7955 @EE My account wasn’t locked, Support was not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help
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BAMC
(@andrewcoulson17) reported
@EE Misleading advertising. Do not touch this company. Very poor service. They only want your money.
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Sue Lightfoot
(@MrsFoot44) reported
Superb customer service from @EE Called up to say Grandsons tablet received random phone calls and within seconds, the number was changed
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Nigel Blain
(@maddnig) reported
@David39317197 @EE Yep tried to drive a dm chat but all they could do was say look at the down status that they would have it back in 16 h but it had already said that for days. Its almost dead for a week here now. Pretty poor show.
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David Walker
(@djwskyblu) reported
@EE Over a week now and no response. Hugely disappointing. Whatever happened to your brilliant customer service?
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mantis toboggan
(@mattsp2504) reported
@EE @XboxSupport why are both of you so unhelpful? Instead of blaming the other can you just help me with my issue