EE Outage in Coelbren, Sir Powys, Wales

Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

@EE please can you help me with my upgrades??

@Aiden_Collier96 @EE I got the same issue

@EE I have tried... I need help with completing my new upgrades

@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

@izzicca @EE Bad signal maybe mate 👍🏼

@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

ok so @EE has the worst complaints procedure and customer service cool thanks xxx

@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

@EE I can’t get my eSIM to active via the app. It doesn’t recognise the code sent to me! Can you help please?

@EE I have the Apple Music smart benefit on my phone but it is now saying that this subscription is being used elsewhere. Can anyone help me rectify this please?

@EE hiya having issues with our phones using mobile data in France - any issues in the area? Phones won’t call out or connect to anything have turned off and on and done network settings reset.

@EE Hasn’t got the widest coverage tho! Was with Ee for years but had a lot of problems with coverage so eventually moved to the trusted @VodafoneUK sorry not sorry

@EE Took out new sim and requested number to port, still waiting to port now after a few days. Can you help?

@EE @glastonbury It's always dangerous to claim your the best, the fastest, The most expensive? Network? If you are unsatisfied vote with your feet, look at the wider picture, compare reviews #ispreview.co.uk There's an ISP to suit every user: price sensitive, low usage, big data, coverage?

@Bodhi76 @EE @glastonbury Hey Lee I want the service and the signal EE says I should have in my area ... Is that to hard to ask for ... Paying a phone bill without the ability to use said phone with having no signal ...

@EE You have sent me the WRONG PHONE. I had a Samsung Galaxy smartphone S10 5G. I was due an upgrade after 2 years and told I would receive a Samsung Galaxy Ultra 22 with pen. All I've received is a tiny little S22 which is very slow. Please replace immediately.

@RedWhite_Gooner @EE @glastonbury Why were you bothered about getting signal at Glastonbury? I think you were doing the festival wrong mate

@EE @glastonbury Is this why my signal was so **** with @ThreeUK