EE Outage in Treorchy, Rhondda Cynon Taf, Wales

Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

@EE please can you help me with my upgrades??

@Aiden_Collier96 @EE I got the same issue

@EE I have tried... I need help with completing my new upgrades

@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

@EE I want to cancel my contract

@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

@EE 3rd day since I’ve contacted you regarding my iPhone dying on me, I’ve had it less that 12 months. Many phone calls and still yet to arrange for someone to pick it up. The amount of money I pay you and your customer service is appalling

@EE hi I am on the EE mobile network with the Apple se 2020, could I get a Apple Watch on a cell data plan to make call etc on the watch ? How much is it ?

@EE No problem just replied back now

@EE Maybe stop playing the guitar and then you might have time to answer customer's questions!!

@EE Today's call to cc was advised as I had got one security question wrong to down load app and do it through there nope nothing there. I am a vunerable person bought a new ipad as mine had died during process of taking old sim out to new I lost it eyes not good. Help

@LePhantomDennis @christatum4949 @EE Ngl gotta give samsumg credit for holding onto support for as card for so long after other oems dropped it, btw are there still OEMs that sell flagships with as card support. If not than that sucks 😟

@EE is the 5G tower down? because i just got my iphone 11 pro max that i upgraded to today and all of a sudden half an hour ago i have no mobile data?

@EE i ordered a phone today (18th) and didn’t realise i had selected an expert to help me set up, is there a way for me to cancel this as this is not necessary for me

@EE i have ordered a new phone today. didn’t realise i selected someone to help me set it up, can i cancel this and still receive it tomorrow without the additional help?

@EE Once Again EE have decided to let me down. No New Sim Card as promised due to my new contract. However Taken the money!! Looks like I’m contacting the bank for undelivered goods!