EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Pontypool, Blackwood, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	3 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	E-mail	8 days ago
Cardiff	Total Blackout	11 days ago
Cardiff	Internet	11 days ago
Aberdare	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Brian Evans (@brianevans83) reported 3 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 5 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Cath Colleypriest (@CathFluffybob1) reported 6 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 11 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  sheryl fussell (@chickenshed24) reported 12 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Matt (@Matt996) reported 16 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Steffan McMahon (@Steffan_McMahon) reported 18 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Ade (@Bubwal) reported 19 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Brian Evans (@brianevans83) reported 24 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Kathryn Williams (@KathW80) reported 25 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Owain Llŷr Harris (@owainharris3) reported 29 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Vale Cake Boutique (@VCBcom) reported 31 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Steffan McMahon (@Steffan_McMahon) reported 32 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 34 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 34 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Christopher Guy (@ChrisJG1988) reported 35 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Rochelle Theaker (@roch123) reported 47 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 48 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Michèle Seren💙 (@MicheleSeren) reported 49 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  lisa marshall (@lisa150_5) reported 52 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Gotch (@gordongotch57) reported 44 seconds ago

  @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

• 
  Hazard Hyena (@hazardhyena) reported 3 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices

• 
  Sheree (@sheree17smith) reported 4 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  Abdulkadir Nasidi (@Babanasidi01) reported 4 minutes ago

  @England @EE Feel bad for Alexander-Arnold, 27. England 🇬🇧 in a #FIFAWorldCup semi without him. #RealMadrid signs Dumfries too? Right-back spot at Madrid is no longer his alone. #ThreeLions

• 
  Zee Palmer (@zeeplamer) reported 4 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Bodz84 (@AFCBUDDY85) reported 4 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Ollie (@ollieb997) reported 7 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 7 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  Ian (@iandavies10) reported 19 minutes ago

  @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)

• 
  Andrew Berry (@andrewsberry68) reported 22 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service