EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pentre, Pontypridd, Porth, Pontyclun, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kellyed2021
(@kellyed2021) reported
@4realsmith73 @SamsungUK I'm currently trying to retrieve mine which is proving difficult, if @EE was open I'd quite frankly return the whole lot, why do they think it's acceptable to not even provide a compatible charger, to ensure customer has to buy other products.
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Chris Mann
(@chris_h_mann) reported
@EE I disconnected from 4GEE WiFi and tried again, and it worked first time. My account now setup and login to MyEE app works. I’m PAYG no idea if that matters. Whatever the case, the steps shown were wrong for me but got right result in the end?! (2/2)
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Robson James
(@RobsonOnAir) reported
@EE Hello, I currently have very limited signal again in TA18 area. Please can you explain why work is being carried out again?
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fudgie
(@saniabdii) reported
Aight so basically @EE wanna move like a piece of **** by taking away my network,you need to sort ur **** out, you starting to piss me off u likkle *********
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charlie
(@charlie75556231) reported
@EE trying to log on to the app is it down?? as I can’t access it same as the website I can’t log on either.
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Tony Barker
(@tonypaulbarker) reported
@EE I’ve had that error a couple of times, also sorry we can’t find that page and also card details not working. On two different browsers. Your sign up form is a nightmare.
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Holly-Jade
(@_hollymcmylor) reported
@EE for weeks and weeks i’ve been ringing up/messaging you to sort my **** signal and data out. you’ve been telling to do the same things over and over again it’s a joke if this doesn’t get sorted i’m leaving ur **** network
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LENG LU
(@lucreatesx) reported
@EE can anyone help me with my new phone or....???
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Jenny Shute
(@jenny_shute) reported
@EE morning! I got a new router in December and it's already broken and was told on Saturday its 2-4 working days to get a new one! I can't currently work from home and losing money for something that should have lasted! Rubbish customer service.
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jacob
(@wba_jacob) reported
@EE your internet has been awful the past few weeks! what the hell is going on?