EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (41%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypool, Cardiff, Pontyclun, Bridgend, Penarth, Pontypridd, Hengoed, Merthyr Tydfil, Mountain Ash, Blackwood, Aberdare, Tonypandy, Caerphilly, Abertillery and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Cardiff |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
-
charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
-
Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
-
Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Frances
(@MrsWardenHill) reported
@EE Don’t you just love it when you have to go outside to send a message, because you have absolutely no signal. Can’t make calls even though I’m supposed to have free callls. Total pile of 💩
-
Louise C.
(@LoobyJC) reported
@EE Experiencing awful customer service atm, need help with an upgrade, was emailing cust serv person, but she stopped responding, calls not being returned when calls promised. I am urgently trying to fix something before my 14 day cooling off window passes. Please help?
-
M
(@MikeThornton94) reported
@EE Hi, is there a delay with iPhone 14 Pro Max orders? Ordered at the beginning of the month, said would be dispatched within 28 days, but still showing as “Order Confirmed”… Any help as to when it’ll be dispatched? Thanks
-
Adrian Hancock
(@ach59) reported
How can @EE make sorting out a voicemail PIN so difficult to the point of making a customer of many years start looking for an alternative supplier - out of necessity not choice - all I need to do is access my voicemail messages. Do u monitor Twitter? #EE #poorsupport
-
Phillip Williams
(@PhillipJ1991) reported
@EE why is your internet garbage?
-
James 🇬🇧
(@ItsJamesPowers) reported
So to Sum it up @EE wants £1000+ To buy myself out of a contract where I have 2 products that I can't use because @SamsungUK doesn't appear to have a clue what the issue is with the phone. a neurodivergent isolated from my friends. @MarcAllera :(
-
nicoleee👻
(@scatterbraiiiin) reported
@EE signal has been absolutely shocking past few days. Making me regret buying a phone outright to stay on the network 😩
-
Ads
(@Adam_W48) reported
@EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery
-
Helen Polba
(@h_polba) reported
@burngold It says @EE are there to help at this time so not sure why they aren’t talking to you.
-
Adrian Hancock
(@ach59) reported
. @EE Has anybody else out there suffered from poor and frustrating service support from #EE about accessing voicemails- the pin reset process should be simple if they’d answer the phone or send a message that actually made sense #eesupportfailure