EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, Bridgend, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 13 hours ago |
|
Cardiff
|
TV | 2 days ago |
|
Pontypridd
|
Internet | 3 days ago |
|
Blackwood
|
Wi-fi | 3 days ago |
|
New Tredegar
|
Wi-fi | 3 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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William Hancock (@YorksHillbilly) reported@BTCare & @EE please investigate an intermittent total service outage at LL52 0HP. The issue is affecting EE, BT and BT unbreakable home wi-fi. Thanks
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Cettina norton (@norton_cettina) reported@EE your website and app are the worse I've ever used. Try upgrade website crashes. Try pay bill website crashes. Can never log onto app. Then I end up waiting 30 mins on the phone to speak to someone. This isn't just a one off its all the time. Fix it.
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Nayela 💙 (@nayelawick) reported@EE Hi @EE , still waiting on some help with this :) I'd be very grateful for any assistance! I have looked in MyEE again today to see if I was missing anything yesterday and I still can't see how I can activate roaming.
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queenfluffydiva🇯🇲🇩🇲🇧🇧 (@queenfluffydiva) reported@EE what’s the point in being online IF YOU ARE NOT GOING TO RESPOND TO CUSTOMER DMS.
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Shaw Enough (@jobellemina) reported@EE Having a shocker in my local area since you went down Empires have been built quicker, everybody on @EE using plastic cups on a string for four days now…
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Jess Winstanley (@JessicaRP1990) reported@EE sort your signal out in the lower Ince area of Wigan. It’s a black spot which attracts no signal whatsoever despite what your little checker may say
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Nikki (@NicolaStrong19) reported@EE Hi I’m in USA , I have no service when i@check the app and select turn on roaming in settings it turns itself off again and says blocked ? Please help
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steve smith (@chelseastevo) reported@EE 5th day with no signal in ST10 - ESSENTIAL IMPROVEMENTS LOL - not today maybe tomorrow
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Tommy Jack (@tjack_87) reported@EE I appreciate that the deal may not have been able to go through the system or whatever, but why did he not tell me there was a problem while he was trying to process this for me
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Danielle Higham (@DanielleHigham1) reported@emmeko81 @EE Even after all the work I still don’t get signal in west derby 🤪🤪