EE outages and service status in Pontypridd, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 25, 7:00 AM GMT+1.
- Internet (43%)
- Wi-fi (36%)
- Phone (21%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Porth, Cardiff, Treharris, Caerphilly, Bridgend, Hengoed, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Wi-fi | 13 hours ago |
|
Porth
|
Phone | 1 day ago |
|
Cardiff
|
Wi-fi | 1 day ago |
|
Porth
|
Wi-fi | 2 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Treharris
|
Phone | 8 days ago |
Nearby cities with recent reports
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ZM (@Zahid2301) reported@EE took over when I was with BT. Since then service not so great and no reward for being loyal which is why I’m leaving and never coming back.
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@EE Funny.. says call or text you.. I have no signal!
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Ben Hodson (@Boltonben) reported@EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?
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nicola padilla (@serfbaby) reported@Ahead18251112 @EE Also Internet is down in nn18 area
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John Podmore (@John_Podmore) reported@EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting
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𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported@EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM
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Lynette Linton (@LynetteLinton) reported@EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.
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Steve Ritchie - MetalTalk💙 (@SARitchie) reported@EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.
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Peter Vickerman (@PIV_123) reported@EE rubbish service app said a 40 minute wait , an hour later …….
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DML (@DMLYONDER) reported@EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..