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EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF37.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/31/2025 08:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Bridgend, Caerphilly, Merthyr Tydfil, Blackwood, Tonypandy, Hengoed, Pontypridd, Penarth and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomBridgend Phone
United KingdomCaerphilly Internet
United KingdomMerthyr Tydfil Phone

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • djcrafty19 PB (@djcrafty19) reported

    @EE @J4mieB I’m having the same problem

  • GeBo84 George (@GeBo84) reported

    @EE Is the app/website down? I can’t login in and it’s trying to make me register for a new account

  • zakbrownz Zak Frost 🥶🎄 (@zakbrownz) reported

    Is My @EE down? Keeps saying my number isn’t registered

  • MsIndieGo Rachel (@MsIndieGo) reported

    @EE @chunky_mufc ‘Not aware of any issues’! Mentions are full of your customers with this exact same issue. Just spoke to advisor on phone and they can’t access anything either. A statement would be helpful.

  • Nickjames820 Red Beard (@Nickjames820) reported

    @ThreeUK @bt_uk @EE Maybe you should sort your network out so we can actually talk and message people! You are a joke of a network! A year of less than 1mb speeds of any data at all! Calls that drop out! You should be ashamed. Your tweet above is a joke.

  • WildeBelle0925 Amber Atkinson (@WildeBelle0925) reported

    @EE mis-sold me the roam further pass. I’m abroad in America unable to use my phone as promised. Promised a call from EE to fix this being charged for data when I was told I wouldn’t be. Where is my phone call

  • DanielVicsik Daniel Vicsik (@DanielVicsik) reported

    @EE Would be happier if my phone could be delivered 9th November, endless calls and empty promises. Following your complaints section step 1 already taken, step 2 will commence if the phone isn’t delivered It’s a complete joke of apparent customer service

  • Djfoldy69 hard times! 🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Djfoldy69) reported

    @EE anyone having issues with the app and online access? Can't seem to login to either

  • bigtricky1980 Ricky Smith (@bigtricky1980) reported

    @hyusuf2020 @EE Same for me. Spoke to @EE and a few of their systems are struggling at the moment, including My EE app. No estimate given for how long they will be down

  • howell_jazz Jared Howell (@howell_jazz) reported

    @Dunkabiscuits @EE Having the exact same issue