EE outages and service status in Pontypridd, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 4, 2:33 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 5 days ago |
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Bargoed
|
Internet | 6 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Pontypridd
|
Internet | 8 days ago |
|
Blackwood
|
Wi-fi | 9 days ago |
|
New Tredegar
|
Wi-fi | 9 days ago |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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THam19 (@ThomasHam19) reported@EE Yes I can confirm it’s the EE App that not working
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ℂ𝕚𝕥𝕪𝕫𝕖𝕟 𝔸𝕝𝕖𝕩 🤝🏼 (@CityzenAlex) reported@BenTM1973 @EE It's broken for me. It's broken for people on iOS 16.4
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jo sharpen (@josharpen) reported@EE hi I’m in America and added the roaming further add on but I’m not able to access the Internet, it just doesn’t work, yesterday my daughter was really ill and it was so stressful not being able to look up where to get help. Please advise.
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PHIL LOCKETT (@thePHILLOCKETT) reported@EE @EE You could help by letting me CANCEL my contract early without a penalty so I don’t have to experience your MASSIVE MONTHLY PRICE HIKE. DISGUSTING EE DISGUSTING
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Ian Shaw (@Iggy_Shaw) reported@PollyManser @EE Yes, mine has been absolutely awful
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Tom (@tomfirth6) reportedImagine my @EE phone contract ended in December and I’ve still been charged my contract rate, rather than having it dropped down to sim only rates. Customer exploitation at its finest 🫠
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Jenny Mortimer (@jennysmortstar) reported@EE Well Jess Thanks for responding took EE sim out replaced BT sim for now to restore service, told wait until Monday should be seamless with change to EE but same number as promised 🙏🙏🙏 but agent on phone sadly uninformed and had to ask for support every minute 😭
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Leah (@LovesTKandSP) reported@EE hi, I am using we are 8 to get money off my phone bill and transferred £5 towards it but can’t see anything on my account, can you help please?
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PM (@moylesp) reportedJust tried again, and looks like the issue is resolved. May be I should work for @ee PR department lol
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Matthew Rose (@matthewrose50) reported@EE my new sim arrived to update to my old number. Not my sim will not work and i cannot connect to network to call 150. You live chat is offline could i get some help please?