EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, and Newbridge.

City	Problem Type	Report Time
Caerphilly	Wi-fi	5 hours ago
Pontypridd	Phone	1 day ago
New Tredegar	Internet	6 days ago
Cardiff	Internet	6 days ago
Caerphilly	Internet	7 days ago
Pontypridd	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Cath Colleypriest (@CathFluffybob1) reported 6 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  dawn pugh (@dawninyoureyes1) reported 7 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Steffan McMahon (@Steffan_McMahon) reported 13 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Rob S Photography (@photographyrsp) reported 14 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Tim Powell (@timscoreboard) reported 16 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Neil (@neilbennett0707) reported 17 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 24 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  lisa marshall (@lisa150_5) reported 25 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Connor Botwright (@ConnorBotwright) reported 26 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Chris Lent (@MrChrisLent) reported 26 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Dino Tessaro (@savalleyboy) reported 31 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  charlesTdale (@charlesTdale) reported 32 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Jules Morgan (@thejoolzman) reported 32 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  sheryl fussell (@chickenshed24) reported 37 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Lucy (@HeyLucyAnne) reported 39 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Bby Gurl (@BenHarris918) reported 40 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Uncle Fester (@stewpalm) reported 42 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  K A C E Y (@KaceyEdwards91) reported 47 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 49 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  KD Hansford (@kdhanz) reported 50 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don kk (@comm_triplev) reported 6 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Martin Jones (@beakym) reported 11 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  Maxine Sweetman-Ive (@sweetmax22) reported 12 minutes ago

  @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

• 
  Mark Connolly (@macon1375) reported 13 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Dave (@David_B235) reported 15 minutes ago

  anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

• 
  fiercebadger64 (@fiercebadger64) reported 15 minutes ago

  @EE i will post my number here unless u offer a proper solution

• 
  Brian Slater (@BrianSlater1976) reported 16 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 18 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  Victor Knight (@freakknight) reported 20 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 26 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract