EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Bridgend	E-mail	6 days ago
Merthyr Tydfil	Internet	6 days ago
Cardiff	Internet	7 days ago
Blackwood	Phone	9 days ago
Blackwood	Internet	10 days ago
Cardiff	Total Blackout	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Uncle Fester (@stewpalm) reported 2 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Ash Lister (@AshL93) reported 5 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Gavin Lewandowski (@gavinlew) reported 9 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Magic Man (@MagicMerry88) reported 16 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Kathryn Williams (@KathW80) reported 21 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Matt (@Matt996) reported 23 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Rob S Photography (@photographyrsp) reported 25 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  lisa marshall (@lisa150_5) reported 27 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Brian Evans (@brianevans83) reported 32 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Neil (@neilbennett0707) reported 33 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 34 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  lisa marshall (@lisa150_5) reported 35 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Ade (@Bubwal) reported 36 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 39 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Jack Rickus (@4rickus4) reported 40 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 43 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  K A C E Y (@KaceyEdwards91) reported 45 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Karma Samsara (@CarolwalesKarma) reported 48 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 50 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Christopher Guy (@ChrisJG1988) reported 60 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sid Hunter | Author; Memphis James thriller series (@sidhunterbooks) reported 5 minutes ago

  @EE I swear since you upgraded us to full fibre we've had more buffering and less ability to watch and load simple things like iPlayer. Not a happy customer.

• 
  Shaun Croft (@shauncroft1985) reported 5 minutes ago

  @EE pathetic service. You can see my phone's broken but won't help, so your happy to charge me my contract for a broken phone

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 8 minutes ago

  @JizzyHH @England @EE You’re just an idiot

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 8 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  Darren Pemberton (@Dazbaza) reported 9 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Iain (@iainfrichardson) reported 11 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Stuart (@Stuart61838784) reported 13 minutes ago

  @EE @dricedcoffee So has mine, but noticed that when you come near the end your network gets worse

• 
  Rach ⚽ (@RoyKentsSocks) reported 15 minutes ago

  @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

• 
  PT (@ptavfc1) reported 16 minutes ago

  And btw @EE you have closed a complaint that I asked for a senior manager to look into and contact me!! Appalling service from EE

• 
  WorldCupOracle2026 (@OracleWC2026) reported 21 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions