EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Bridgend	E-mail	2 days ago
Merthyr Tydfil	Internet	2 days ago
Cardiff	Internet	3 days ago
Blackwood	Phone	5 days ago
Blackwood	Internet	6 days ago
Cardiff	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 54 seconds ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  sheryl fussell (@chickenshed24) reported 1 minute ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Robert Purvis (@robertpurvis) reported 4 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Chris Lent (@MrChrisLent) reported 4 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  charlesTdale (@charlesTdale) reported 5 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Rhys (@TheRhysCooper) reported 11 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Karma Samsara (@CarolwalesKarma) reported 14 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Steffan McMahon (@Steffan_McMahon) reported 15 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Kathryn Williams (@KathW80) reported 28 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Ricky Mainwaring (@rickmainz1989) reported 33 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  lisa marshall (@lisa150_5) reported 38 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 38 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  jude wood (@judiththomas4) reported 41 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Jules Morgan (@thejoolzman) reported 45 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Jack Rickus (@4rickus4) reported 46 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Nörm•i•am (@storrmin571) reported 47 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  dawn pugh (@dawninyoureyes1) reported 48 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 49 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  dawn pugh (@dawninyoureyes1) reported 57 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Ross Maisey (@TweetterRoss) reported 58 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steff McD (@Steffmcd80) reported 6 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  Tag (@tagz174) reported 10 minutes ago

  @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

• 
  ollie thorne (@ollie_thorne) reported 10 minutes ago

  @EE how can I find out why the service is down at my location?

• 
  GEORGE (@gogs42) reported 13 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Papa Samba Lo (@PapaSambaLo1) reported 15 minutes ago

  @England @EE The attack is really bad

• 
  Jigar (@007jigs) reported 18 minutes ago

  Is ee network not working in wembley area? @EE

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 18 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  Abodunrin Abayomi (Ph.D) (@fabulousyom) reported 19 minutes ago

  @England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 20 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  simon withers (@KalEl_WBS) reported 21 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!