EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Porth, Cardiff, Treharris, Ferndale, Merthyr Tydfil, Aberdare, Pentre, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Wi-fi | |
| Cardiff |
||
| Treharris |
Internet | |
| Treharris |
Internet | |
| Cardiff |
Wi-fi | |
| Ferndale |
Phone |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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manmeet singh
(@manmeetkapoor) reported
@EE What a pathetic customer care. never seen such poor customer care in the world.
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Denise Bee
(@DeniseBee71) reported
@EE My signal is terrible .. I’m missing really important work calls. Can you advise on any issues please
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Tracey
(@traceydisco) reported
@EE And that's the level of help I've come to expect from EE. No, I wasn't able to speak to anyone as your team leaders are hiding / fobbing people off / non existent...? Not sure which. Your service is AWFUL AWFUL AWFUL. Excuses on every channel.
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pete
(@ps11223300) reported
@EE why do you keep activating my emergency alerts when i keep turning it off? I have a duel sim with @ThreeUKSupport and it's not them. Every restart I get a message saying your operator has changed my settings?
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Teen Laqueefah 🇺🇦🏴
(@babeoftoyland) reported
@MartinSLewis Thanks to @EE my bills gone up from £76 to £98... Ive been loyal customer since I was 18, asked for discount to be told sorry you signed a contract... Won't be renewing my contract come December!
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Lynsey Jackson
(@LynseyJack2023) reported
@EE am still currently having trouble paying my bill I have sent a message I would appreciate it if some one could get back to me please
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Sean Vardy
(@SeanVardy2) reported
@EE Nice to see you ater looking after people in the cost of living crisis. I love the fact you have increase my bill by 14.4%. I have only been with you since you took over from Orange network back in the day never got anything in return. Really looking after customers.
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Anne Mayes
(@annemayes) reported
@EE Any idea why I can never get emails on my iPhone SE (2020) on 4g but if I’m at home on Wi-Fi I can? Also coverage checker says I should have a really good signal at home but I only ever have 1 or 2 bars.
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24/7🌱Immanuel-High-Gamma@twit:~$ 🐐☥🕎☥ ' Hecbert
(@Immaculate9E) reported
@XboxP3 @EE I wouldn't mind a slightly higher priced subscription tier if this included streaming games in 1440P quality. Right now, the xCloud service still remains in an experimental stadium and even though pretty functional, some complex games can't run smooth enough. Waiting for upgrades
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Colin
(@SouthendBigCol) reported
@EE hi, sorry just seen your message. i need help!