EE outages and service status in Pontypridd, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 27, 9:20 AM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- Phone (29%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Cardiff, Porth, Treharris, Caerphilly, Bridgend, Hengoed, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 15 minutes ago |
|
Porth
|
Wi-fi | 2 days ago |
|
Porth
|
Phone | 3 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Porth
|
Wi-fi | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Maccabee (@macca118wba) reported@EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem
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3LandObserver ☦️ (@3LandObserver) reported@EE @geynosha And yet you *don't* understand, because your "solution" is for him to get an unnecessary UK number just to use your stupid Wi-Fi at this stupid hotel.
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Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡
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Jamshaid Hameed (@Jamshaidhameed2) reported@EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.
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eMMalouise_2024 (@emlfaulk2022) reported@GorwayGlobal @EE The app and website are both ALWAYS shocking for bugs and glitches. For a network company, it's wild how bad it is!!!
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David (@ramthelinefeed) reported@EE @nickduval Maybe your systems are ****? 🙈
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Mr tas gol (@TasMr46834) reportedThat’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee
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Beth Fairweather (@b_lfairweather) reported@EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work
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IStreamSandwich - Stephen (@istreamsandwich) reported@Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM
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La Pioche 🇵🇸 (@RAE7S_) reportedI might be done with @EE when this contract ends, **** network