EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Pontypridd come from postal codes CF37 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Blackwood, Newbridge, Tonypandy, Porth, Bridgend, Mountain Ash, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 3 days ago |
|
Hengoed
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Cardiff
|
Phone | 5 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Treharris
|
Phone | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Pariah (@UrbanCityRider) reported@LeGripperayJ @EE Giffgaff is rubbish and slow for data. What is the point of an 80GB goody bag if most of the time it trickles down at 1.5Mbps?
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david farr (@davidfa80009841) reported@EE why is the new app so terrible, no way near as easy as the old app to navigate and constantly fails?
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Kristine Green (@krispygreen84) reported from Grimsby, England@EE is the app down? Been trying to log in since this morning and it’s just not having it
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Will (@WB_NUFC17) reported@England @BukayoSaka87 @EE Embarrassing, let the country down. only gave him it to cheer um up
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Simon Gould (@simong35) reported@England @BukayoSaka87 @EE Wtf! Why?
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SM-B (@Sminkachu) reported@EE Er no, it's now TWO weeks without service.
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Bob Millington - Hyperstereoscopic (@Bob__DM) reported from Dundee, Scotland@EE Hi, are there problems in DD1? My broadband has gone down multiple times today.
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Martin (@Mdj1960) reported@EE @ThisFanGir1 @GoalClick Bloody awful service from you. You have added a data package to my account which I don’t want and have no need for
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Liam 🇨🇴 (@LiamRhodes23) reported@England @BukayoSaka87 @EE Any explanation as to why? Poor stats and can’t think of any standout performances from him.
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Mel Brooker 🐝 (@MelJBroo) reportedHey @EE are there issues in the Hull area as signal is all over the place.