EE

EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Pontypridd come from postal codes CF37.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/19/2026 14:55

March 19: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Merthyr Tydfil, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Bridgend, Hengoed, Mountain Ash, Abertillery and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomMerthyr Tydfil Wi-fi
United KingdomCardiff Phone
United KingdomBlackwood Internet
United KingdomTreharris Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon99_9 Simon Heape (@Simon99_9) reported

    @vinesack @EE That’s ****! Tell ‘em to 🤬 right off and move to @giffgaff

  • xnadine1990x NA 💚👩‍🦽 (@xnadine1990x) reported

    Feel like cancelling my contract with @EE NOW don't want be made feel like I am&have been by 4/5 advisors, anytime need to phone them, v 1st one telling me was rude& hanging up on me, ignored my question on if my Health&difficulties with communication on phones was documented.

  • garry_clarkson Garry Clarkson 🌻 (@garry_clarkson) reported

    @Surviving_LADa @FHousebunny @EE Unfair terms in consumer contracts regulations applies. I’ll send you the results if asa complaint nick.

  • YodaandJess YJMJ (@YodaandJess) reported

    @EE Left EE, 2 phone plans cancelled! Start working on customer service instead of virtue signaling 🤢🤢🤢🤮🤮🤮🤮

  • Americium239 Tony The Tiger (@Americium239) reported

    @The_Gongoozler @KatieBurkitt1 @EE Being stupid is punishment enough, surely?

  • Sophiarp96 Sophia Palmer (@Sophiarp96) reported

    @EE I need some help?

  • oxford_guthier Christian Guthier (@oxford_guthier) reported

    WiFi so poor on our @EE 4GEE WiFi Mini? I spent nearly £100 on this - yet my iPhone hotspot works better than the mini!

  • LouiseP11994264 Louise Pearson (@LouiseP11994264) reported

    @EE One wonders how much you are being paid to peddle this misandrist rubbish? Women's attitudes can be as bad fyi! You insult not just men but women like me as well who do not need your "support". Keep your woke nonsense to yourself and stop insulting our intelligence.

  • CreativeDeduct Creative Deduction (@CreativeDeduct) reported

    @EE I'm not an EE customer, but before even considering it I must ask you for your views on whether whether it is ever right to have red wine with cheese? Oh, and don't forget to tell me if you believe Art Nouveau's replacement by Art Deco represented architectural progress?

  • ACharaid Morven (@ACharaid) reported

    @EE Well, it's mostly back to normal, just not in my office, which is weird because it's always worked fine there. No phone or data signal available when I'm there. Two weeks ago (last time I was there) there was no issue. Puzzling!