EE outages and service status in Pontypridd, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 21, 12:59 PM GMT+1.
- Internet (60%)
- Phone (40%)
The latest reports from users having issues in Pontypridd come from postal codes CF38 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Hengoed, Pontypridd, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 2 days ago |
|
Pontypridd
|
Phone | 6 days ago |
|
Tonypandy
|
Internet | 11 days ago |
|
Pontypridd
|
Internet | 15 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
EE Issues Reports
Latest outage, problems and issue reports in social media:
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D E A N 🍁 (@dalli_72) reported@EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!
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K🐧🤘🌻🌱🏊♀️🏴🇬🇧 (@purplepenguin81) reportedIs it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?
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jellybean1976 (@jellybean_7676) reported@EE what has happened to your customer service recently?? The last 3 calls have been awful. Today, an agent literally said that she refused to help me - she was unable to send me a verification text. She refused to ask for help then refused to help me any further.
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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Mr Gray (@Monetization26) reported@WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.
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Mr Gray (@Monetization26) reported@EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.
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Jacqui Archer (@jacqui_archer) reported@EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it
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Steven O'Neill 🏴🇮🇪 (@steveon7) reportedNetwork is awful today no signal for anything pa14 area @EE
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Mr Gray (@Monetization26) reported@EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍