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EE outages and service status in Pontypridd, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and E-mail.
  • 67% Wi-fi (67%)
  • 33% E-mail (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, and Blackwood.

CityProblem TypeReport Time
Cardiff Wi-fi 23 days ago
Cardiff Wi-fi 25 days ago
Cardiff E-mail 28 days ago
Cardiff Total Blackout 1 month ago
Cardiff Internet 1 month ago
Aberdare Phone 1 month ago

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Tyrone_PT
    TyโœŒ๐Ÿพ๏ธ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over ยฃ600 worth of charges with calls to Nigeria but didnโ€™t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter ๐Ÿ˜‚

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • JoanneChurcher
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! ๐Ÿ˜ก

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโ€™s resolved, shrugging off my comments...wow Customer Service at its best.

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, Iโ€™ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if thereโ€™s a problem but Iโ€™ve not had one this time. Can you confirm if thereโ€™s a problem in this area? Thanks.

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I canโ€™t. Can someone help

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. ๐Ÿค” [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • daflewis_botn
    ๐–ฃ๐–บ๐–ฟ๐—’๐–ฝ๐–ฝ ๐–ซ๐–พ๐—๐—‚๐—Œ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโ€™t seem to have an issue

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the ยฃ85 cash back promised. Take anything owed out of that ๐Ÿ‘๐Ÿผ avoid Talk Talk!!!

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah ๐Ÿ™ˆ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโ€™s signal issues or something that they can fix their end!

  • DullUddenCow
    ๐Ÿฎ DullUddenCow ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโ€™s favourite network my arse!

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but itโ€™s ok apparently because @EE customer service team said I can use โ€œwi-fi callingโ€ instead ๐Ÿ™ˆ๐Ÿคก๐Ÿคก #joke

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, Iโ€™m missing 4gb of my data.

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Itโ€™s about the continued signal issues and having to ring each month and my husband checked yesterday & they havenโ€™t given him his credits Iโ€™ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and thereโ€™s nothing they can do

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    @O2 24h later still waiting for service. @EE you got good reception these days?

  • GavinBaxter2
    Gavin Baxter (@GavinBaxter2) reported

    @EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.

  • RonkaGuy
    Paul ๐Ÿ–– (@RonkaGuy) reported

    Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

  • Omegaman_uk
    Omegamanuk (@Omegaman_uk) reported

    @EE Thanks but that is just routing me as per 2 calls Iโ€™ve already made this evening, so I donโ€™t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

  • mossbank
    Mossbank (@mossbank) reported

    Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE

  • KateGleeson1
    ๐™บ๐šŠ๐š๐šŽ ๐™ถ๐š•๐šŽ๐šŽ๐šœ๐š˜๐š— (@KateGleeson1) reported

    @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. Sheโ€™s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? Weโ€™d really appreciate the help. Thank you.

  • lesetoilesx
    Rebecca (@lesetoilesx) reported

    @EE are you having login issues? Iโ€™m not receiving the code to verify and login despite asking for it to be resent so many times itโ€™s now locked me from trying lol

  • THEREALRFCGURL
    ๐Ÿ‡ฌ๐Ÿ‡ง (@THEREALRFCGURL) reported

    @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

  • LisaLongshaw
    Lisa (@LisaLongshaw) reported

    @EE Hi. Is there a problem with checking data and gifting data on the EE App? All my lines are showing 0Gb of data available and Iโ€™m unable to Gift? Thanks.

  • AFCBUDDY85
    Bodz84 (@AFCBUDDY85) reported

    @EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.