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EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 11/23/2025 11:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Ferndale, Cardiff, Porth, Merthyr Tydfil, Aberdare, Treharris, Pentre, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomFerndale Phone
United KingdomCardiff Wi-fi
United KingdomPorth Internet
United KingdomMerthyr Tydfil Internet
United KingdomAberdare Internet

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JazziiHands Jazzii (@JazziiHands) reported

    @feather_26_ @EE BT all the way for me. We've had few problems, the one time our net cut out we were sent a mini hub and unlimited phone data to tether. Plus got some powerline adapters for free!

  • hyusuf2020 Hamid Yusuf (@hyusuf2020) reported

    @RobCee5 @EE I am having the same problems.. can't log in

  • JazziiHands Jazzii (@JazziiHands) reported

    @feather_26_ @EE BT all the way for me. We've had few problems, the one time our net cut out we were sent a mini hub and unlimited phone data to tether. Plus got some powerline adapters for free!

  • bigtricky1980 Ricky Smith (@bigtricky1980) reported

    @hyusuf2020 @EE Same for me. Spoke to @EE and a few of their systems are struggling at the moment, including My EE app. No estimate given for how long they will be down

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported

    @EE @J4mieB Everyone is having the same problem - don’t try to make it seem like it’s just an isolated issue to the OP.

  • JazziiHands Jazzii (@JazziiHands) reported

    @feather_26_ @EE BT all the way for me. We've had few problems, the one time our net cut out we were sent a mini hub and unlimited phone data to tether. Plus got some powerline adapters for free!

  • jonathangunn14 jonathan gunn (@jonathangunn14) reported

    @EE I don't know if you're having issues I can't log into my EE app it says I have to set-up a device when I have 2 also when people call me its says invalid number

  • PurpleZolanski Step yo' cookies up. (@PurpleZolanski) reported

    @EE Why is your app not working??????

  • someones_no_one someones_no_one (@someones_no_one) reported

    @EE @tgou32 This isn't an isolated incident, I'm having the same issue.

  • kenny_willmont WhenTheYearEndsInOne (@kenny_willmont) reported

    @EE sort your website and or app out !! Can’t log in on either to pay my Bill so **** ya !! Just don’t cut me off as it’s your problem not mine !!