EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, and Bridgend.

City	Problem Type	Report Time
Pontypridd	Internet	3 days ago
Bargoed	Internet	5 days ago
Cardiff	TV	6 days ago
Pontypridd	Internet	7 days ago
Blackwood	Wi-fi	7 days ago
New Tredegar	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Connor Botwright (@ConnorBotwright) reported 1 minute ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 1 minute ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Brian Evans (@brianevans83) reported 3 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 6 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  geraint evans (@mrbean1977) reported 7 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Ade (@Bubwal) reported 8 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  floyd cooper (@floyd2103) reported 15 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Rob S Photography (@photographyrsp) reported 20 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 28 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 29 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Nathan Fox (@Foxy_005) reported 30 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Lucy (@HeyLucyAnne) reported 33 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  K A C E Y (@KaceyEdwards91) reported 33 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Rochelle Theaker (@roch123) reported 34 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Matt (@Matt996) reported 38 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Ty✌🏾️ (@Tyrone_PT) reported 43 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Brian Evans (@brianevans83) reported 48 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Anthony Pesticcio (@TheRealBerty) reported 55 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Ash Lister (@AshL93) reported 55 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Leah Griffiths (@LRG0808) reported 56 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artist Zero (@St_art_3) reported 7 minutes ago

  @EE you stupid *****. **** website, **** app, nothing works except the part where you take my money. ******* useless

• 
  ⚫ Kites (@KitesKites44) reported 8 minutes ago

  @EE Don't entertain these fraudsters! Took up an offer of broadband, TV & phones. Told to leave absolutely everything up to them to cancel with Sky. Sky now charging us £130 a month for internet till Nov because contract not cancelled! #ripoff

• 
  Becky Chanceux (@beckychanceux) reported 8 minutes ago

  @EE Sadly 2 hours of phone calls to be told that all of this was unnecessary as the hub has a hardware fault (told them this at beginning) and to take it to store. We are now up to 10 days with no hub - terrible service from all except Plymouth

• 
  Bunny. TC. Lee (@BunnyDLee1) reported 8 minutes ago

  @Lionesses @EE Alessia Russo.She's the spearhead.The workhorse.Never stops running.Her movement is sublime.She puts many PL male CFs to shame with her selfless running. No diving. No cheating. No feigning cramp.She's a credit to the sport,a credit to women.Role model to the younger generation👏🏼

• 
  Fiona M More (@newgrandmomma) reported 17 minutes ago

  @EE the WORST service, or should I say lack of, no WIFI engineer turning up despite waiting in for one missing work. UNACCEPTABLE #Disgraceful

• 
  Julian Heath (@JulianHeathPhot) reported 17 minutes ago

  @EE This is appalling; your 15 minute call-back service has just passed half an hour! The guy in your Sutton branch shop said one of the apps had a virus causing my phone to not swipe up but having deleted many it's still a problem!

• 
  Phil Parkes (@smogski74) reported 19 minutes ago

  @Lionesses @EE Russo, never stops

• 
  Mike (@AbarthRocket595) reported 21 minutes ago

  @EE Your call centre wait times are a joke! I have been on hold for 40 minutes and it is impossible to get through (plus it is annoying that you are always changing your options). Very poor customer service! 👎

• 
  David (@Hornyletloose) reported 22 minutes ago

  @EE How can you **** up already when I have only been a customer for around 4 hours?

• 
  sb (@aimersb1x) reported 23 minutes ago

  @EE worst internet oat hope every worker gets 🍇ed