EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Blackwood, New Tredegar, Cardiff, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, Bridgend, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Blackwood |
Wi-fi | |
| New Tredegar |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
-
Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
-
Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
-
Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ricardo McM
(@RicardoMcM1) reported
@EE network signal constantly sketchy, account info has become blank and stayed that way for weeks, customer service??¿¿ is there any?¿ , the website asks if its "been helpful" only to provide an ERROR message when selecting NO! which is in the same state as above issues.
-
Sean O'Connor
(@seanoconnoro) reported
@EE My pac code hasn't transferred over help me
-
Sarah Tucker
(@PonteRhino) reported
@stepham10 @EE We've been having this issue with our businessmobiles for months. Phoned and told it'll be looked into but no one ever gets back to us and still doesn't work
-
Alistair Phillips
(@Ali_Phillips01) reported
@EE @BTCare It would help if you informed customers in advance of "upgrades" and what those upgrades are and how they will improve things, because very little changes in signal quality, so guessing it's actually only maintenance replacing crappy components....
-
michaelgoymer
(@mikegoymer) reported
@EE what's up with the super fast according to down detector you have mass outage but nothing on here cm8
-
Prof. Steve Cox
(@gpdiarist) reported
@AbbieSBrooks @EE Same customer service as @AmericanExpress then. I’m 3 days with a blocked card and still can’t get through . It’s truly pathetic
-
🇬🇧TheCourierGuyUK🇬🇧
(@guy_courier) reported
@VeryGameGirl @EE Same with me really. Don't know how @ee have the nerve to advertise as the UK's best network, cos it isn't.
-
Nick
(@_nicks_tweets) reported
Why is there no network in SE10TA AGAIN @EE ?? Seems to be when it rains
-
The Jockeys Rest
(@thejockeysrest) reported
from
Milton Keynes, England
Disgrace once again by @EE the phone signal around the Birmingham area is a joke. Then secondly you approach me about taking up a joint EE and BT broadband package and still charge me since March then I'm just told you will only refund me 6 months worth of the money you've
-
Peter Hammond
(@peterhammond127) reported
does anyone know if @ASDAmobile / @VodafoneUK charge £2 day roaming in Spain? They have not responded to the question, was better when it was @EE network.