EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Bridgend, Hengoed, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Treharris	Phone	3 days ago
Cardiff	Internet	4 days ago
Caerphilly	Internet	4 days ago
Bridgend	Internet	4 days ago
Hengoed	Wi-fi	12 days ago
Treharris	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  CM Kerplunk (@Rivers_Slowmo) reported 2 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Uncle Fester (@stewpalm) reported 3 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Samantha (@Samanth82113398) reported 7 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Rochelle Theaker (@roch123) reported 14 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Aled Thomas (@AledThom) reported 19 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Ricky Mainwaring (@rickmainz1989) reported 21 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Steffan McMahon (@Steffan_McMahon) reported 24 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Rhys (@TheRhysCooper) reported 27 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 27 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Ross Maisey (@TweetterRoss) reported 32 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Desta Omar (@desta_omar) reported 34 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Tim Powell (@timscoreboard) reported 34 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  aaron (@Azz_Culbertson) reported 35 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 42 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Neil (@neilbennett0707) reported 42 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  jude wood (@judiththomas4) reported 44 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Dino Tessaro (@savalleyboy) reported 52 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 55 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 57 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Steffan McMahon (@Steffan_McMahon) reported 59 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maria Zelenova (@maria__zelenova) reported 10 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Peter Vickerman (@PIV_123) reported 13 minutes ago

  @EE rubbish service app said a 40 minute wait , an hour later …….

• 
  Freddy Dido (@fidodido100000) reported 13 minutes ago

  @aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞

• 
  SaltyTech (@Captin__Caveman) reported 21 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  Karen Reid (@Karenreid24) reported 24 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 24 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Love2knit4love (@Love2knit4love) reported 26 minutes ago

  @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 30 minutes ago

  @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

• 
  Nana H Essiful (@nanaessiful) reported 32 minutes ago

  I can’t believe that in this day and age @EE is allowed to offer such atrocious broadband services. Good luck if you can even speak to customer service and if you do they are utter useless and incompetent Can’t even get basic things right. @EE you should be ashamed of yourselves

• 
  ロイド　61 degrees (@stargateheaven) reported 33 minutes ago

  @EE Internet is super super slow when downloading. what is wrong with it