EE outages and service status in Pontypridd, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jul 5, 9:26 AM GMT+1.
- Internet (62%)
- E-mail (15%)
- Phone (15%)
- Total Blackout (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
10 hours ago | |
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Cardiff
|
Total Blackout | 3 days ago |
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Cardiff
|
Internet | 3 days ago |
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Aberdare
|
Phone | 3 days ago |
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Cardiff
|
Internet | 4 days ago |
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Merthyr Tydfil
|
Internet | 7 days ago |
Nearby cities with recent reports
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shana Hendry (@Happyengland79) reported@EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!
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Andrew J (@Jeff_tweets) reportedHi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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Chris Page (@chrispnewrdm71) reported@EE Why is Tesco so much better ? It’s embarrassing how my wife has to pay for parking because I can’t get a signal .
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Slam Tastiks (@slamtastix) reported@EE why is my full fibre going down recently, and it's been down for the last 2 days?
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ALittleWren (@ScottishWrenLou) reported@EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.
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Patty (@ale2883) reported@EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr
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Chris Milbank (@ChrisMilbank) reportedLaura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.
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Sam Evans💙🚜 (@SamEvans336) reported@EE roaming has gone down pls sort it out