EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Caerphilly, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Morgan
(@MichaelMorgan10) reported
@EE Why can’t all Network providers work together and block these numbers on their own network once they are reported
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Mark Draper
(@markwba3) reported
@EE Oh right I didn't know that, thx for the info. My broken phone is an old PAYG phone, I'm just getting a new PAYG but intend to stay with EE. Is there any way for keeping my old number?
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Grant McPherson
(@GrantMcPherson) reported
@vito_tweeto @EE Exactly the same with me, Vito. In my latest round of negotiations with EE, I ended up having to pay £6 more, per month, for an iPhone 11, only for the iPhone 12 to be released a week later. I had no idea. They could have given a loyal customer the heads up. Felt cheated.
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🌸 Kirsty Richards 🌸
(@KLRichards_) reported
@EE is the website down??
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TraceyM
(@TraceyJ92397948) reported
@EE you can keep your charges for leaving early. I’ve never had a signal in my home. Always used WiFi. When I rang to complaints I was cut off as no frickin signal 🤬🤬
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joshua james lewis
(@JJL_98) reported
@EE is it just me with rubbish signal or nah 😴
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Aboo Bane
(@Travel_papi) reported
Does anyone know if @EE or @O2 ‘s customer service and network coverage are any good in the UK and Europe? I’m sick of @VodafoneUK customer service & I’ve been having network issues since December 2020, and the #Vodafone clowns are useless.
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Wayne
(@wazza57) reported
@EE who can I contact about my upgrade and new bill. The phone number via the app does not work and I can never get anyone via chat app?
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@TomatBude
(@gnapp_p) reported
@EE EE I am so angry with your service we had an engineer round to sort internet out said it a fault outside the bloody thing is getting worse sort it or I will change providers
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Hitchup 'n' Go
(@Mr_GWP) reported
@EE The network is first class.. But unfortunately you have become very expensive. All 3 of my contracts expire next month and I will be looking at other providers. I have been a customer of Orange and EE for over 20 years and the costs have just gone up and up.