EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Bridgend	E-mail	3 days ago
Merthyr Tydfil	Internet	3 days ago
Cardiff	Internet	4 days ago
Blackwood	Phone	6 days ago
Blackwood	Internet	7 days ago
Cardiff	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Brian Evans (@brianevans83) reported 2 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Chris Lent (@MrChrisLent) reported 8 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Steffan McMahon (@Steffan_McMahon) reported 9 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  lisa marshall (@lisa150_5) reported 16 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Michèle Seren💙 (@MicheleSeren) reported 21 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Kathryn Williams (@KathW80) reported 22 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 24 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Rob S Photography (@photographyrsp) reported 26 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  sheryl fussell (@chickenshed24) reported 32 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Rob O'Keefe (@WelshROK) reported 33 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  . brydieloa (@brydielwoodward) reported 36 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Gill Howells (@gilliehowells) reported 37 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Ade (@Bubwal) reported 44 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 45 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Samantha (@Samanth82113398) reported 46 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  lisa marshall (@lisa150_5) reported 50 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 51 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Dino Tessaro (@savalleyboy) reported 51 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Leah Griffiths (@LRG0808) reported 54 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  jude wood (@judiththomas4) reported 60 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported 3 minutes ago

  @England @EE People are blind or stupid. He is bang avergae

• 
  Loz Perugini (@LozzyPurry) reported 4 minutes ago

  @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

• 
  Dominic Geraghty (@DominicGeraghty) reported 12 minutes ago

  @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

• 
  Equilan (@Equilan) reported 13 minutes ago

  @EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.

• 
  Me (@shawtty64) reported 16 minutes ago

  @EE still a problem with your website

• 
  chrisg (@chrisg742054) reported 18 minutes ago

  @EE morning can you explain to me why the mobile signal is shite around the Lincolnshire wolds

• 
  Jigar (@007jigs) reported 22 minutes ago

  Is ee network not working in wembley area? @EE

• 
  Me (@shawtty64) reported 24 minutes ago

  @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 25 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported 32 minutes ago

  @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy