EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cardiff, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Bridgend, Hengoed, Mountain Ash, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Merthyr Tydfil |
Wi-fi | |
| Cardiff |
Phone | |
| Blackwood |
Internet | |
| Treharris |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David O'Reilly
(@davidoreilly25) reported
@EE hello. I am in Los Angeles and my data has stopped working. My phone is telling me to turn on my data but it is on. I need to have this fixed in order to transport around. Please can you help
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HC
(@hugomarauder73) reported
@EE help - I’m stranded in LA as you have suspended my account. How can I call you customer support without any service?!
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Jon Sale
(@jonjsale) reported
@EE Hi Gavin. I was speaking to someone when you replied. Just not sure it should have taken three different calls, being told the problem was mine for 'using data' on two of them, and spending almost two hours of my life resolving the issue.
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Turvey
(@davidturvey1982) reported
Hi @EE I’m currently having some issues upgrading online - is this a known issue? It’s currently asking for me to input my bank details but you’ve had these for almost 20 years!
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Ferne Corrigan
(@FerneCorrigan) reported
@EE Hiya. I'm in the US and I can't get any phone network only WiFi. I used the app to try contact EE but it says to call..which I can't do without a network. I'm limited to WiFi use and I would love if someone could please reply with an email to contact for help. Thank you
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Tommy Clarke
(@TommyCl97045284) reported
@ianelacey @MeanTeam @EE I've just looked at EE sim only deals £21 for what I currently pay £5, and half the data - wanted to move to a provider using EE for signal reasons
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Christopher Lloyd
(@chrislloydwoep) reported
@HennersL @EE I have exactly the same issue - travelling abroad but my account suspended so my family at home have no phone or internet at all - the EE office is closed - totally unacceptable… @EE is a disgrace
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David O'Reilly
(@davidoreilly25) reported
@EE Hello My account has been suspended with very large extra charges. I'm currently in the USA, how can I get in contact with you to solve the issue? This is very stressful
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Emerson
(@Emerson_T) reported
@HennersL @EE @EE customer service says the system says I owe 1770.77GBP, while the portal says I owe 0.00GBP and I've been cut off. Good work fellas!
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thomas bartlett
(@tbartlett89) reported
@EE @tereaand But you have cut off everyone who currently has the roam abroad pass & added huge bills to our accounts, leaving many people with no communication and aren't explaining what's going on. This is pretty piss poor...