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EE outages and service status in Pontypridd, Wales

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Pontypridd, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 27, 9:45 PM GMT+1.
  • 40% Internet (40%)
  • 33% Wi-fi (33%)
  • 27% Phone (27%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Treharris, Caerphilly, Bridgend, Hengoed, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Cardiff Wi-fi 7 hours ago
Cardiff Phone 19 hours ago
Porth Wi-fi 3 days ago
Porth Phone 3 days ago
Cardiff Wi-fi 4 days ago
Porth Wi-fi 5 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

7 hours ago
Porth

3 recent signals

3 days ago

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still havenโ€™t had confirmation account is closed and still having text message updates about the problems in the area ๐Ÿฅฑ

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi Iโ€™ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesnโ€™t tell me what to do

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโ€™s resolved, shrugging off my comments...wow Customer Service at its best.

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies ๐Ÿ˜ฃ

  • caradyas14
    Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and theyโ€™re shoddy signal!... and now they want to charge me ยฃ300 to terminate early because the signal strength is โ€œstrongโ€ well you come try and make a call here! ๐Ÿ˜ก๐Ÿ˜ก

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐Ÿ™Œ

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise whatโ€™s wrong please and an ETA on when normal service will resume?

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Itโ€™s about the continued signal issues and having to ring each month and my husband checked yesterday & they havenโ€™t given him his credits Iโ€™ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. Weโ€™ve got an outage in Cardiff but your system says itโ€™ll be back up within 8 days. Thatโ€™s a joke, right?! ๐Ÿ˜ณ

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mondazeo88
    Daz Byerley ๐Ÿ’‚โ€โ™‚๏ธ๐Ÿฆ๐Ÿš˜๐Ÿ’™ (@mondazeo88) reported

    @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!

  • LisaJac03929654
    Lisa Grantham (@LisaJac03929654) reported

    @EE bought two S26 Ultra's - promised buds but its proving impossible to get them ๐Ÿ™ tried to call customer services but they didn't call us back.

  • keithwillb
    KWB (@keithwillb) reported

    Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. Itโ€™s very frustrating. Itโ€™s almost like youโ€™ve reduced your coverage in the last few months.

  • spindloufc
    oufc_sausage_rolls (@spindloufc) reported

    @EE I need to speak to technical support urgently. Cannot be solved on the app!

  • Hallmork
    Irene ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Hallmork) reported

    @EE @nickduval My mum doesn't have a driving license and she has no intension of going on a plane anywhere. So I guess she will never have a EE contract either.

  • cunningstuntss1
    Hope is NOT a Strategy (@cunningstuntss1) reported

    @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

  • ramthelinefeed
    David (@ramthelinefeed) reported

    @EE @nickduval Maybe your systems are ****? ๐Ÿ™ˆ

  • wickedwizard777
    ๐Ÿคท๐Ÿปโ€โ™‚๏ธ (@wickedwizard777) reported

    @EE down again. Canโ€™t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. Itโ€™s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

  • sithmetal71
    SithMetal71 (@sithmetal71) reported

    @EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.

  • neilblackwood
    Neil B ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@neilblackwood) reported

    @EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?