EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Bridgend, Tonypandy, Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Penarth, Cathays, Ynysddu, Treharris, Pentre and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Tonypandy |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Internet | |
| Porth |
TV |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee of the §hï†ßåg Crew
(@wtoterms) reported
@daveguitarjones @EE Best network out there. I’ve got 2 sims and unlimited everything for £35 a month. Vodafone are the worst, never again.
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𝙂𝙡𝙚𝙣 𝙍𝙚𝙚𝙫𝙚𝙨
(@Techy_Marvel) reported
@EE thanks Olivia. Is there some sort of network guarantee like @VodafoneUK have where if i dont like it i can leave. Last time i was on EE it was PAYG and my phone was regularly on GPRS or Edge which is obviously not good
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Kirsty T
(@2012kirsty) reported
@EE is EE down in rochdale/Bury? Not had any reception since yesterday! 😔
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roly
(@seafordroly) reported
@smudga_3108 @EE @ThreeUK Over priced too mate, my signal is always good down here but just too expensive. Just waiting for the next samsung phone to launch and I'm off currently on a rolling contract.
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Alan!
(@da90a8531b87401) reported
@EE my personal phone is with Three, my work phone is with EE, i have to make more phone calls on my own phone when my EE work phone has no signal. Notice how EE were the first to charge for calls & data in europe too
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Dave † 🇬🇧🏴🇺🇸🎸🎶
(@daveguitarjones) reported
Credit where it’s due. Just got a text from @EE saying that streaming and all data use is on them on Sunday from 6pm till midnight. I have a great deal with them anyway, but top marks to them for supporting the Three Lions and good customer service! 👍🏻👍🏻🏴🏴👏🏻👏🏻
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Ethos Therapies
(@ethos_therapies) reported
@EE This is not true, I have no signal in my house and have to walk 2 streets away to be able to use my device!
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Derek Williams
(@DerekWilliams04) reported
@EE Internet in Edinburgh Old Town EH1 via 4G and 5G is down to 1/10th of usual capacity, i.e. at ADSL speeds. I called EE and they said this was a known issue, yet on the official page, it is saying there are no outages.
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Neil
(@NTF56) reported
@EE How about ensuring that all the country can get a signal full stop before worrying how many Londoners get 5G!
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sarah young
(@p7_sarah) reported
@EE So I get a text saying that the data to watch the game on Sunday is going to be free! How about providing decent service that we pay for or reimburse us our cash as we are without our phones more than it’s on shocking service