EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, and Newbridge.

City	Problem Type	Report Time
Cardiff	Internet	19 hours ago
Merthyr Tydfil	Internet	3 days ago
Caerphilly	Wi-fi	6 days ago
Pontypridd	Phone	7 days ago
New Tredegar	Internet	12 days ago
Cardiff	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Michèle Seren💙 (@MicheleSeren) reported 7 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  K A C E Y (@KaceyEdwards91) reported 7 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Rochelle Theaker (@roch123) reported 12 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 14 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Lucy (@HeyLucyAnne) reported 17 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Bby Gurl (@BenHarris918) reported 23 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Robert Purvis (@robertpurvis) reported 28 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 30 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  CM Kerplunk (@Rivers_Slowmo) reported 31 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Gavin Lewandowski (@gavinlew) reported 32 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 38 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 38 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 42 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  sheryl fussell (@chickenshed24) reported 42 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Desta Omar (@desta_omar) reported 49 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 53 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 56 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Magic Man (@MagicMerry88) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 56 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Karma Samsara (@CarolwalesKarma) reported 57 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 7 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  penny smith (@littlenaughty38) reported 8 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 10 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported 10 minutes ago

  @EE @tonycarmelo15 The app is crap...this always happens after there is an update

• 
  Bodz84 (@AFCBUDDY85) reported 12 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  Rachel Bridge (@rachelbbridge) reported 13 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Petunia (@Petunia01755853) reported 16 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT

• 
  Luke Sampson (@OnSamps) reported 17 minutes ago

  @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

• 
  TankMatt and 452 other people (@tank_matt) reported 20 minutes ago

  @EE That’s the issue I can’t call and your contacts dont work

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 21 minutes ago

  @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell