EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Hengoed, Treharris, Blackwood, Cardiff, Abertillery, Caerphilly, Tonypandy, Pontypridd, Pontyclun, Bridgend, Porth, Ferndale, Aberdare, Penarth and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
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| Treharris |
Phone | |
| Blackwood |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Abertillery |
Phone |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Mettam
(@TomMettam) reported
I'll be leaving @VodafoneUK for @EE due to vodafone's network at @BoomtownFair being completely broken. Full signal, backhaul jammed. Everyone on EE had no issue.
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Timbo
(@evercreechhalt) reported
Hi @EE I'm having trouble paying my EE Airtime only mobile bill. My contract doesn't end until July 2023. Can you help me. #EE #HEATOREAT
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fiona
(@fionach1) reported
@EE I'm absolutely sick of not being able to use the mobile as its never working
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Simple Rachel
(@racheybabey) reported
@EE Hi, you've sent my new phone out which was due to be delivered today but there is no house number on the delivery so they couldn't deliver. What can you do to help please?
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Neil Webb
(@webbybloke) reported
@EE I was in contact with them for a month. I had an EE company mobile for many years and I complained to EE, but no one listened. I then ditched Plusnet as it got worse. I'm now with giffgaff and have a full signal in the house. EE just don't seem bothered about this area.
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Lea Stephenson
(@leastephenson) reported
Hi @googlemaps I'm constantly having issues with my GPS with it losing signal and causing me miss road junctions. Ive recently got a new phone and it worked fine before when my mobile provider was with @EE My mobile phone provider now is @VodafoneUK. Any suggestions??? Thanks
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Natalee Harris💕
(@NataleeValleys) reported
@EE has gone terrible can’t get a signal for ****
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Choirgirl Louise 🇪🇺🇬🇧
(@choirgirl293) reported
@EE No, because you have taken so long to answer that your engineers have now rectified whatever the problem was in my postcode. This doesn't negate the fact that I was without the service I pay for for several days. How will my refund be applied to this month's bill? I am contract.
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dancesnitch
(@dancesnitch) reported
@EE Great! How do I start my own 5G network in the UK? I can’t, because BT owns the monopoly. #pathetic
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Elvis
(@notagooddiver) reported
@EE any idea when the login issues on your site are going to get fixed. oAuth2 just keeps dumping me to a “You successful logged out” when I click “Log In”…….