EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Treharris, Pentre, Cardiff, Ferndale, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail, Aberdare and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Pentre |
Phone | |
| Cardiff |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Trehearne
(@SimonTrehearne) reported
@EE 7 days since having my Samsung Watch 3 and still not working... terrible service from tech teams... have to wait 48 hours if you miss their call for them to ring again ... what an #eefailure and #badcustomerservice not impressed and wouldn't recommend .
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Peter Bartlett
(@P_Alexander40) reported
So, just got off the phone to @EE who charges existing customers 30.1% more than new customers for the EXACTLY the same phone/deal. Even after checking with an advisor, no exception could be made for an existing customer of over 10 years. Bye then.
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Peter Bartlett
(@P_Alexander40) reported
@EE Hi Georgia, the advisor I spoke to admitted that new customer deals can't always be given to existing customers, so I'm afraid your comment about valuing existing customers doesn't ring true. I would in effect be charged £224 over the contract as an 'existing customer penalty'.
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Kitesurfer
(@Crabak01) reported
@EE Yeah been like it for 3 days, tried of 3 separate ee phone numbers which are all linked to same account in my name, any other network operator calls through fine
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Charlotte Bezzant
(@CBezzant) reported
@nase_2k @EE I gave in because l could have spent a long time tweeting with them, but ultimately it’s down to what the engineers (?) do rather than the conversations cust services & I have. #didnthavetheenergy
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Gareth H
(@Gareth_Handa) reported
@EE Bought a PAYG sim to test your network before I move from Three for my contract. I can only get less than 5Mb/s on 4G. Is PAYG traffic limited compared to contract?
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Carl
(@officialnucky) reported
@EE has anyone reported any issues to you?
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Sergio
(@SergioMallardo) reported
@EE Still issues in St Albans AL1, when is it being fixed? It’s been nearly a week without usable service
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Himal
(@HimalMak) reported
@EE just landed in the US and whilst it shows me connected to a network and 4G I’m not able to use data or make calls. Is there some block? Please help ASAP I’m spending 6 weeks here and I understand this is all covered in my EE MAX plan! Thanks
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stephen daglish
(@s1ephen) reported
@EE Any help with this??