EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, and Bridgend.

City	Problem Type	Report Time
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	26 days ago
Cardiff	Wi-fi	28 days ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Gareth Lewis (@cllrglewis) reported 1 minute ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Robert Purvis (@robertpurvis) reported 1 minute ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 4 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 4 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  charlesTdale (@charlesTdale) reported 8 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 14 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  dawn pugh (@dawninyoureyes1) reported 15 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Ben Williams (@BenThatFlies) reported 21 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Dino Tessaro (@savalleyboy) reported 31 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Lucy (@HeyLucyAnne) reported 32 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Bby Gurl (@BenHarris918) reported 34 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Ross Maisey (@TweetterRoss) reported 35 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Magic Man (@MagicMerry88) reported 40 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Ade (@Bubwal) reported 44 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Rhys Cooper (@TheRhysCooper) reported 49 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 50 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Cath (@CatherineJ43) reported 52 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 52 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Ross Maisey (@TweetterRoss) reported 53 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Brian Evans (@brianevans83) reported 53 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bunmi mojekwu (@bunmimojekwu) reported 12 seconds ago

  @EE and if you won’t help sufficiently. LEAVE ME ALONE

• 
  Gordon Gotch (@gordongotch57) reported 41 seconds ago

  @EE still can't login to EE business. Am I the only one?

• 
  Charlie Halstead (@CharlieMansfi17) reported 3 minutes ago

  @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.

• 
  Fung (@androidfung) reported 5 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Hey Tails 👋 (@TailsQuest) reported 7 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 8 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  Cate Hart (@CateTyduCymru) reported 13 minutes ago

  @EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.

• 
  Dai John (@Dai_John_7) reported 18 minutes ago

  @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

• 
  GZ Chris 💙💛 🏆 (@guitarzonechris) reported 19 minutes ago

  Been with @EE /Orange over 20 years and now having to pay a small fortune to get out of a non competitively priced contact? 2 phones on basic SIM only..1 out of & 1 in contract (10 mth left) £23 pm! £5 pm each on Sky . £117 to cancel plus new cost £22 for 1 SIM. @MartinSLewis

• 
  Marie (@marieclarkg12) reported 20 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!