EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Ferndale, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail, Aberdare, Tonypandy and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Phone |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Manning
(@prolifetory) reported
@EE hiya I’m looking to pay my final bill after cancelling my contract but every-time I try and pay the bill, it says that you’re unable to complete this request right now. Any help would be great key appreciated
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Amy
(@Amy99519281) reported
@EE I appreciate they might be but I want a working phone! For me and my children and if you can’t provide it you should allow loyal@customers of 10 years!!!! To take their business elsewhere! Not force them to keep contracts with you when you can’t provide the service!
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Andy Grigg ⚽️🏴💙
(@monkeynuts65) reported
@EE Worst offer for upgrades been with them for ever used to have 4 phones with them now 3 won’t be any come 16/1 it’s a joke can’t even match other offers
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Tedds04 🇬🇧
(@Tedds04) reported
@itsclements @VodafoneUK @EE Vodafone will just blame your phone and APN settings. I’ve been going on at them to be more clearer about their ****** network for nearly 3 years but they do nothing. It’s probably best to leave them
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Mountain Man Of Prosperity
(@mountai11860984) reported
@EE I may have to change as Kevin bacon always says - " I don't want to get network envy "
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Amy
(@Amy99519281) reported
@EE Yes after 23 minutes who basically said that my phone will not work in my home area for most of January (I have 5 phones for family so they will all not work!). This is after not working for most of December and part of November. It is absolutely not good enough!
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Red_Heathen♿️
(@TattooedHeathen) reported
@mountai11860984 @EE I was at Wembley stadium a few years back, EE sponsors everywhere, I was with them at the time, no signal all the time I was there, absolute dog 💩 network. Changed to Voda, no problems.
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Amy
(@Amy99519281) reported
@EE 20 mins on hold to talk to you about the fact I’ve had no service for most of the last 3 months in my local area. Having to sit in my car to talk to you 10 Miles from my house. Not a happy customer - at least get the phones answered!
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Amy
(@Amy99519281) reported
@EE @LivingKayly Me too! We haven’t had proper phone service since the 26th November and no help whatsoever just keep getting told to WIFI call! That’s not what I pay my 5 phone contracts for! And as soon as I leave my house that’s useless anyway!!!
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Captain Shep #DogRight
(@TopSpaceXFan) reported
Just moved over to @O2 after @EE cocked up my upgrade. They claimed they couldn't upgrade me because my credit rating wouldn't allow it, despite me never missing a payment and having over $15k available credit on cards and Paypal. ***** lmao