EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Penarth, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Wi-fi | |
| Penarth |
Phone | |
| Caerphilly |
||
| Cardiff |
Internet |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Stewart
(@missbeckyx) reported
@EE can you hook me up with a deal for home broadband? I’m an existing EE customer but don’t currently have a BT phone line (just the useless Virgin service)
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Sarah 💙
(@Littleg21) reported
@EE just got an email from you wtf do you mean you've locked my account for 'security reasons' seriously don't need this **** today 😡😡😡
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Andy Smith
(@andyLNsmith) reported
Why is it that people who work in phone shops the most unhelpful, uninspired, condescending people you ever have the misfortune of interacting with? @VodafoneUK @EE #CustomerService Sort👏🏻 your👏🏻 ****👏🏻 out👏🏻
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🇵🇸 #FreePalestine 🦖
(@Sam_Borley) reported
Trying to pay my outstanding @EE bill. Can't do it over text as it's a new bank card. Can't do it online as it's telling me to call. Can't do it over automated pay system as it's not working. Can't speak to anyone because they've gone home. 🤷
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⭐ Kev ⭐
(@OnlineKev) reported
After being with @EE for 9 years left due to massive price hike, EE was a great network, tried @VOXI_UK and for the first few days it was excellent. Then message wouldn't send, poor signal. After 8 days I got on the @SMARTYMobileUK WOW 254mps data and fantastic signal.
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Jan McGregor ♿
(@AncientGleek) reported
@JezzaD1972 @EE They literally introduced the Sky VIP Rewards scheme a week after I cancelled and when I spoke to them to get a new dish installed for Sky Q instead they treated me like a new customer for rewards purposes because they said only unbroken years of service counted!
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Katie Q
(@copytrash) reported
Companies like @ee need to do more to help the digitally excluded to buy and use their products by allowing relatives to order these on their behalf. My mother needs a new phone but they won’t let me order it. #accessibility
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deedee
(@deethisdee) reported
@Littleg21 @EE @AntiTrafico_DF try and contact them for your account recovery….they will surely help you regain access to your hacked , locked and disabled account in few minutes✅…they’re very legit 💯
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Russ Leighton
(@Russeboy) reported
@EE Unfortunately @SkyUK doesn’t support 7726.
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Michael Gulliver
(@Mike_C_Gulliver) reported
@EE Hi there, I was messaged saying I had won a prize by DM. I was asked details which I submitted within the timeframe stated but haven't heard anything back. Due to the short turnaround time I wanted to confirm all was ok to make arrangements. Can you help?