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EE outages and service status in Pontypridd, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 6, 9:42 AM GMT+1.
  • 41% Internet (41%)
  • 24% Wi-fi (24%)
  • 24% Phone (24%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

CityProblem TypeReport Time
Bridgend E-mail 4 days ago
Merthyr Tydfil Internet 4 days ago
Cardiff Internet 5 days ago
Blackwood Phone 7 days ago
Blackwood Internet 8 days ago
Cardiff Total Blackout 11 days ago

Nearby cities with recent reports

Bridgend

1 recent signals

4 days ago
Merthyr Tydfil

1 recent signals

4 days ago
Cardiff

1 recent signals

5 days ago

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • w00dsy_10
    Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • KathW80
    Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukemcgillen
    luke (@lukemcgillen) reported

    @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

  • paulcrimes
    Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported

    @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy

  • laughingjord
    Laughatthewokes (@laughingjord) reported

    @ee Is there a problem with your service as I’m told I need £15 credit but I’ve still got £19.80 but still can’t renew my data pack?

  • ChargingFamily
    Gary 📐 (@ChargingFamily) reported

    @GoodladAndrew @Revolut @EE Looks like EE will have me as a customer for a little longer.

  • FlamesNomad
    Val FS Nomad (Cømms Open) (@FlamesNomad) reported

    I come home Internet is still dead ( @EE what ******** ) And no food for me but the other two ******* get to eat At least that guy can live

  • mr_introvert_90
    🇮🇷Madison (@mr_introvert_90) reported

    @England @EE Poor performance

  • GumOnMyShoeBook
    Martin Baker | Mental health author and blogger (@GumOnMyShoeBook) reported

    . @EE are your app and website down at the moment? Unable to log into either with credentials that worked fine 2 days ago.

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

  • Mint_Aero
    Sean (@Mint_Aero) reported

    @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'

  • IamjustWendy
    Wendy 💙 (@IamjustWendy) reported

    @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!