EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Treharris, Pontypridd, Pentre, Cardiff, Aberdare, Caerphilly, Porth, Ferndale, Merthyr Tydfil, Hengoed, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Pontypridd |
Internet | |
| Pentre |
Phone | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Dixon
(@JuliaDixon1949) reported
@opinion_denied @EE Not the first time EE have been accused of being poorly received - much like their crappy service.
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Poison Ivy
(@poison_ivy007) reported
@EE @EscapedLondoner note to myself - never join EE. GO WOKE - GO broke, hopefully you be right there with Halifax
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Anything But Normal
(@TheUnionWithers) reported
@AndrewSouthside @EE The whole of the south side is skew the still. It’s been fluctuating between slow and stop for a few days
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AfcMick
(@ShadyGooner420) reported
@EE Trouble is they just make more accounts,more needs doing than just removing the account
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Gwenny Eva—your dude-friendly egalitarian advocate
(@GwenEvaBearLuvs) reported
@PhilMitchell83 @KailaWood17 @EE That's right... starts off god-awful, and gets worse.
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Deano
(@DaddyPudding85) reported
@EE what's the deal with getting out of my contract a couple of months early because your service has been terrible. Barely get any signal anymore. Always getting emails from you saying there are problems with the network. How can you still claim to be the uks best? You aren't.
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Leap Inwood
(@leap_inwood) reported
@PhilMitchell83 @EE It’s terrible… labeling all men… it’s actually heinous.
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Rob Kenny
(@Rob_Kenny_) reported
@garius @SkyUK @EE Hmm. Powering the router may be an issue. The listing is suspiciously silent on the subject of electricity.
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•Lady• Adel Gascoigne
(@AdelGascoigne) reported
@EE I am in sardinia with the newest Samsung phone and no outstanding updates paying £2 per day to use my data, yet my service, reception is so slow it practically stopped. My husband also on EE older Samsung no issues. So I'm paying an additional £2 per day for less service 🤔
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Tom Howell
(@tom_howell999) reported
@EE once again the signal in the HU16 is rubbish, can’t even get 4g today , can you explain why this keeps happening and why I’m paying you so much ? Il be cancelling my direct debits if this doesn’t improve rapidly