EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Tonypandy, Pontypridd, Cardiff, Porth, Blackwood, Bridgend, Hengoed, Mountain Ash, Treharris, Abertillery, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
Phone | |
| Caerphilly |
Phone | |
| Pontypridd |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Blackman
(@mpblackman1) reported
@EE hello guys, I have a sim only contract, I have broken my phone, is there a way of converting sim only into a handset plan so I can get a new phone?.
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Stewart Fotheringham
(@Stewart16011990) reported
from
Falkirk, Scotland
@EE Hi Guys, signal has completely dropped at FK5 4XN, any known issues? Coverage checker not working on your website! Thanks in advance
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AceOfSpace
(@AaronCromwell3) reported
@EE took out a sim only deal, waited nearly 2 weeks for the sim card but never arrived, so i decided to go with another service provider (I received their sim within 24hrs). But now @EE want to bill me, tried speaking to an agent to fix this but no help 🙄
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Philip Brown
(@philipbrown77) reported
@EE hi, it seems that I am no longer able to merge calls on my iPhone, are you able to help please? Thanks
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Churchtown Village
(@ChurchtownNW) reported
No Service today in PR9 7NJ @EE can you please check
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BRIDGE 🌉 🌍
(@bobrien_geog) reported
@EE I currently seem to be unable to get 4g or any internet on my phone, is there an outage at the moment?
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Lucie Mugridge
(@luciemugridge) reported
@EE I had to take out phone insurance as part of my new deal, I would now like to cancel said insurance, can you help me with this please?
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Waled Bin Khaled
(@WaledBinKhaled) reported
My wife upgraded a phone which is I phone 12 max pro 512gb. Ordered to @EE nearly 2months ago. The estimated delivery date was 4-10 January. Still haven’t received the phone. Call customer service. They said they don’t know when we will receive the phone. Don’t know what to do.
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Denten Loughton
(@LoughtonDenten) reported
@EE I am currently having a lot of problems with my internet my router keeps going down when they arnt many devices connected I have tried resetting it and also turning my internet off for a little bit what can I do thank ?
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Kel 🌸
(@kelrodders) reported
@EE please could you advise how I can raise a complaint?