EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Pontypridd	Phone	1 day ago
Tonypandy	Internet	7 days ago
Pontypridd	Internet	10 days ago
Cardiff	Internet	16 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Chris Woods (@w00dsy_10) reported 3 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  KD Hansford (@kdhanz) reported 4 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  lisa marshall (@lisa150_5) reported 6 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Uncle Fester (@stewpalm) reported 7 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Steffan McMahon (@Steffan_McMahon) reported 9 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Magic Man (@MagicMerry88) reported 16 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 29 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 32 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Ross Maisey (@TweetterRoss) reported 32 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  lisa marshall (@lisa150_5) reported 35 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  dawn pugh (@dawninyoureyes1) reported 38 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 40 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 41 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Ade (@Bubwal) reported 43 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 47 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Tim Powell (@timscoreboard) reported 48 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Neil (@neilbennett0707) reported 48 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Jules Morgan (@thejoolzman) reported 50 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Nörm•i•am (@storrmin571) reported 58 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BilliBilo (@Billibilo) reported 2 minutes ago

  @EE really wish you’d send your phones out in better packaging than just a plastic bag 😡 just received my new phone and the box is all banged up. Poor service from @EE and DPD.

• 
  Anthony Savage BSc (@TS77UK) reported 3 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Christopher Tracy (@Milnero4) reported 4 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Jim Gardiner (@jimmyg1972) reported 5 minutes ago

  @EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...

• 
  Stuart1959 (@StuartT34021273) reported 5 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately

• 
  Barry Robb (@stokebarry10) reported 6 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Ravi Dheer (@RaviDheer) reported 7 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  Johno (@Johno_nufc) reported 8 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 11 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 12 minutes ago

  @EE @mynameisAndyJ I’ve received it 3 times from your network