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EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/18/2026 00:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Porth, Blackwood, Bridgend, Hengoed, Caerphilly, Mountain Ash, Treharris, Abertillery, Tonypandy, Pontyclun, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Wi-fi
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomBlackwood Wi-fi

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Crunchyf123 Crunchy Frog (@Crunchyf123) reported

    @EE there is nothing you can do because my problems are like everyone else, the cell towers are going down multiple times a day and night since just before christmas day and i see its happening all over the country according to the "is it down websites"

  • GavinNorman11 Gavin Norman (@GavinNorman11) reported

    @EE putting official complaint in about being mis-sold something, feature to cast from BT sport app to TV has been disabled after upgrade 13 days ago, tech engineer tells me it is £5 extra to my bill, but I was told ALL features I had before upgrade would stay same.!!

  • JulieMel_SW Julie Melvin (@JulieMel_SW) reported

    Why is it so hard to get a PAC code? Been on hold 20 minutes while he gets it! Probably taking all that time yo tead through my motes/complaint! Never know anything like this! @EE terrible service! #eeterribleservice #leaving

  • haqimylencai13 LENCAI🎯🎯 (@haqimylencai13) reported

    @Travelaaaar @EE Talk to @keldrip1 they helped me when support services wouldn’t help me🥺..

  • dieselking69 Patrick James (@dieselking69) reported

    @EE It was very intermittent and slow. Connecting to free WiFi was fine but using data roaming and mobile data it would just come up no Internet. Will double check things today with it all on my account.

  • BethEvsTV Bethan L. Evans (@BethEvsTV) reported

    Total loss of data/internet signal AND phone signal for both EE and Three networks in the Lydney area. Help @EE !

  • brendanryan07 Brendan Ryan (@brendanryan07) reported

    @EE Why is it such a problem to upgrade my plan? I want more data but have to pay off my contract for the privilege...

  • paulweaver62 Paul Weaver (@paulweaver62) reported

    @EE @bt_uk also during the months of October through to December 2022 I was promised compensation which has never been added to my account. I have had many complaints opened that I have lost count and now I am on hold to BT as I will be looking else where

  • techno___sam techno__sam💻 (@techno___sam) reported

    @loishyett @EE Can I see it lemme offer some help here

  • Glonk81 Glonk (@Glonk81) reported

    @EE why is my internet keep going off Ffs fix ur **** internet