EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Bridgend, Tonypandy, Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Penarth, Cathays, Ynysddu, Treharris, Pentre and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Tonypandy |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Internet | |
| Porth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Singh
(@Rickysingh79) reported
@mouthwaite @EE Only way you get a same day replacement is withing 14 days is if the phone is faulty by no fault of the customer. If your due an upgrade more then likely your out of contract and it isn't worth repairing your phone, better to upgrade.
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Claire McKenzie
(@Clairemac2016) reported
@wm4175 @mouthwaite @EE Who says Tamsin is expecting better service than anyone else? She’s just had bad service from a company and has tweeted about it. Simples. You’re suffering from a touch on inferiority complex, are you? Hope you feel better soon.
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Mrs Duncan
(@MrsDunc14462316) reported
@2fa37ad546984b0 @mouthwaite @EE Tasha the First Lady was just venting her frustration and was not nasty to anyone but some people think its not ok to have a moan. it is 100% their right to have a moan and they shouldn’t get attacked because they needed to vent their frustrations.I’m with sky no issues with C/S
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Me 💙
(@shawtty64) reported
@mouthwaite @EE @tescomobile are great...been with them years would never use anywhere else
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Bernadette McManus
(@derrinlester) reported
@wm4175 @mouthwaite @EE I have had bad service too. She is entitled to comment as anyone is. I didn’t think she thought she better than anyone!
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MrsJLD
(@Mrsjld1) reported
@wm4175 @mouthwaite @EE Really?? So because Tamsin is famous that means you are allowed to judge her, she's not allowed to complain about bad service and should put up and shut up?? Your comment says more about you than her! Must also say never had problems with EE but you only go by your own experience
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Andy Bray
(@andykb3) reported
@wm4175 @mouthwaite @EE That's crap service whoever you are - and where does she expect better service than anyone else?
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Wittercom
(@wittercom) reported
@wm4175 @mouthwaite @EE This is a wine tweet, put your phone down when you are boozing
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donna combe
(@donnacombe2) reported
@wm4175 @mouthwaite @EE Very rude & unnecessary personal comment about a person ( no matter how they earn wages) experiencing poor Customer Service. Really odd someone feels the need to do that? Shame. Makes me a bit sad.
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Essexbird 💙
(@Essexbird19) reported
@mouthwaite @EE Been with 02 forever & never had any problems