EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Bridgend	E-mail	5 days ago
Merthyr Tydfil	Internet	5 days ago
Cardiff	Internet	6 days ago
Blackwood	Phone	8 days ago
Blackwood	Internet	9 days ago
Cardiff	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Jules Morgan (@thejoolzman) reported 29 seconds ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Magic Man (@MagicMerry88) reported 4 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  sheryl fussell (@chickenshed24) reported 5 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Desta Omar (@desta_omar) reported 5 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Allan Rees (@welshpolitical) reported 7 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  lisa marshall (@lisa150_5) reported 10 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Bby Gurl (@BenHarris918) reported 12 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Chris Woods (@w00dsy_10) reported 13 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Ben Williams (@BenThatFlies) reported 15 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 19 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Anthony Pesticcio (@TheRealBerty) reported 21 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  dawn pugh (@dawninyoureyes1) reported 27 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Cara Marsh (@caradyas14) reported 29 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 40 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 42 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 43 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 46 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  geraint evans (@mrbean1977) reported 47 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Ricky Mainwaring (@rickmainz1989) reported 52 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Kathryn Williams (@KathW80) reported 57 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg (@gregoryarios) reported 6 minutes ago

  @England @EE I don't give a damn about NFL.

• 
  Andrew Walker (@filmAlive) reported 9 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please

• 
  JJ (@__itsjustjj) reported 9 minutes ago

  @femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues

• 
  Liz Read (@LizRead168) reported 10 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  ND Bankz (@officialNDsmaht) reported 10 minutes ago

  @England @EE Worst performance

• 
  Simon Franklin (@SimonFranklin12) reported 10 minutes ago

  @hulllad47 @robbopalmer @EE You got away cheap our free tablet costs £10 a month for 3 years. EE frauds have now been reported to ofcom for it after they refused to cancel it once we realised it wasn’t free.

• 
  Sharyn (She/Her) (@SharynM22) reported 12 minutes ago

  @MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere

• 
  Jamie F-Welsh (@punkikin) reported 13 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  𝗪𝗶𝗻𝗴𝗠𝗮𝗻🥷🏽🍁 (@Frimpo20x) reported 15 minutes ago

  @England @Potential_Pop @EE Madueke should never have been called, what does he have over Rio??

• 
  Rachel Ralph (@RachelRalph8) reported 19 minutes ago

  @EE disgusted by the service my son received today (I am his appointee) Waited 6 weeks for an open reach engineer for them not to turn up today. Rang EE to be told oh yeah they aren't coming they messed up. Cancel and we will have to reorder with a new report. 6 more weeks wait?!