EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: New Tredegar, Cardiff, Caerphilly, Pontypridd, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Newbridge, and Tonypandy.

City	Problem Type	Report Time
New Tredegar	Internet	4 days ago
Cardiff	Internet	4 days ago
Caerphilly	Internet	4 days ago
Pontypridd	Internet	13 days ago
Pontypridd	Internet	19 days ago
Bargoed	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  geraint evans (@mrbean1977) reported 2 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Rhys Cooper (@TheRhysCooper) reported 8 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Matt (@Matt996) reported 9 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 13 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 19 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Rhys (@TheRhysCooper) reported 26 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Chris Lent (@MrChrisLent) reported 28 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Magic Man (@MagicMerry88) reported 28 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  floyd cooper (@floyd2103) reported 31 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 39 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  sheryl fussell (@chickenshed24) reported 39 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 40 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Rob O'Keefe (@WelshROK) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Ross Maisey (@TweetterRoss) reported 43 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Cath Colleypriest (@CathFluffybob1) reported 44 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 44 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Rob S Photography (@photographyrsp) reported 47 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Neil (@neilbennett0707) reported 56 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Magic Man (@MagicMerry88) reported 59 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 59 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiona (@fionach1) reported 4 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)

• 
  Victor Knight (@freakknight) reported 5 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Colin Bassett (@SkyAtNight0000) reported 6 minutes ago

  @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

• 
  Colin Bassett (@SkyAtNight0000) reported 7 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Emma (@em_doapsi) reported 7 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  Geordie-InOz85 (@ToonFan85) reported 10 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  Tracy Woods (@tracyanne1965) reported 12 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Steve, not Frank. (@WoodUksparky137) reported 13 minutes ago

  @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.

• 
  Dave Thompson (@dave7hompson) reported 19 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

• 
  Sam J (@samj2501) reported 22 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with