EE Outage in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected at EE
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontypridd come from postal codes CF38 and CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
EE problems in the last 24 hours in Pontypridd, Wales
The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Pontypridd and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
August 15: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
-
Internet
-
Phone
-
Wi-fi
-
Total Blackout
-
E-mail
-
TV
EE Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent outage reports and issues originated from Llantwit Fardre, Pontypridd, Merthyr Tydfil, Mountain Ash, Bridgend, Treharris, Cardiff, Tonypandy, Tredegar, Blackwood, Newbridge, Cwmcarn, Aberbargoed, Hengoed and Penarth.
Phone | ||
Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
EE in Pontypridd, Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Uncle Fester (@stewpalm) reported from Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
Lee Webster (@leeweb79) reported from Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
EE Issues Reports
Latest outage, problems and issue reports in social media:-
Priya Mulji (@PriyaMulji) reported
Just been cut off trying to call @O2 (want to move over to them). Will the service there be as bad as @EE?
-
Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported
@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.
-
Nichola 2020 (@NicolaDonnan) reported
@EE I paid for roaming whilst in orlando. It didn't work and my phone network was constantly on "emergency calls" only. I tired 3 times your help chat. Nothing worked. I tried this morning to chat online to explain why I don't think I should be expected to pay my full bill and
-
Gary Brown (@Gazbrown1981) reported from Harwell, England
@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.
-
Peter Gillespie (@Gasmeter4518) reported
@EE no signal in Ka3 postcode area!? Again. Home 4G mobile broadband, less than 1Mb signal! Help!?
-
Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported
@EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.
-
Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported
@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.
-
💙Maya💙 (@_MissMyMy) reported
@EE the worst 🙄
-
Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported
@EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.
-
Darren Emberson (@embers21) reported
@EE Thank you I understand that! But I have been a loyal customer for over 10 years and working in retail myself keeping loyal customers happy and making feel wanted by the company no matter how much money they spend, I think, is very important in retail!