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EE outages and service status in Pontypridd, Wales

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Pontypridd, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 28, 3:31 PM GMT+1.
  • 64% Internet (64%)
  • 18% Phone (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Treharris, Aberdare, Hengoed, Bridgend, Cardiff, Blackwood, Porth, and Caerphilly.

CityProblem TypeReport Time
Merthyr Tydfil Internet 13 hours ago
Treharris Phone 13 hours ago
Aberdare Internet 7 days ago
Hengoed Internet 11 days ago
Bridgend Internet 14 days ago
Bridgend E-mail 23 days ago

Nearby cities with recent reports

Merthyr Tydfil

1 recent signals

13 hours ago
Treharris

1 recent signals

13 hours ago

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @EE having any issues with roaming??

  • KevKevles1974
    Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported

    @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

  • Angieeclectic
    Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported

    @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

  • PhlipGodfrey
    Philip G (@PhlipGodfrey) reported

    @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

  • KevKevles1974
    Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported

    @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

  • Gmcswineyyy
    gerardmcswiney (@Gmcswineyyy) reported

    @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

  • SonOfRuncible
    Lord Runcible (@SonOfRuncible) reported

    @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.

  • AFCMattD
    Matt (@AFCMattD) reported

    @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

  • EX23LCL
    Sideways Tree (@EX23LCL) reported

    @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

  • BeneyHewson
    Beney (@BeneyHewson) reported

    @EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)