EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, and Pontyclun.

City	Problem Type	Report Time
Cardiff	Internet	1 day ago
Merthyr Tydfil	Internet	4 days ago
Caerphilly	Wi-fi	7 days ago
Pontypridd	Phone	8 days ago
New Tredegar	Internet	13 days ago
Cardiff	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Gavin Lewandowski (@gavinlew) reported 18 seconds ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 40 seconds ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Ash Lister (@AshL93) reported 2 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Andy Petersen (@AndyJPetersen) reported 3 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 6 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Cara Marsh (@caradyas14) reported 6 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 7 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Karma Samsara (@CarolwalesKarma) reported 8 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Chris Woods (@w00dsy_10) reported 12 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Owain Llŷr Harris (@owainharris3) reported 13 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  geraint evans (@mrbean1977) reported 22 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Dino Tessaro (@savalleyboy) reported 27 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  aaron (@Azz_Culbertson) reported 30 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  dawn pugh (@dawninyoureyes1) reported 34 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  CM Kerplunk (@Rivers_Slowmo) reported 39 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  jude wood (@judiththomas4) reported 42 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Allan Rees (@welshpolitical) reported 50 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Rob O'Keefe (@WelshROK) reported 53 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Uncle Fester (@stewpalm) reported 54 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  dawn pugh (@dawninyoureyes1) reported 56 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pop'i' (@CruiseFelix) reported 7 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  Tracey (@T_lo1972) reported 9 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  LifesTooShort (@HappyDa63374790) reported 12 minutes ago

  @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.

• 
  Handsome Nick (@Nicklo2k) reported 14 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Debbie Kirby (@DebbieK88257137) reported 14 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  RaSHiDa (@ItsOnlyRash) reported 19 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 20 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Micky Jones (@MickyJones_) reported 22 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Steveo (@SteveA39845825) reported 25 minutes ago

  @EE The app is still not working! Have deleted and re installed... no change.

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 29 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?