EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Treharris, Cardiff, Ferndale, Porth, Merthyr Tydfil, Aberdare, Pentre, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Wi-fi | |
| Ferndale |
Phone | |
| Cardiff |
Wi-fi | |
| Porth |
Internet | |
| Merthyr Tydfil |
Internet |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ed
(@edevans2) reported
@CorruptionSick @EE I called and asked to cancel and was told I’d need to pay £470 approx (the remainder of my contract)
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Dan Richards
(@dan_richards02) reported
@scottwilliams82 @EE Same sort of problem @virginmedia are doing as well. 28% rise in monthly bills because of ‘costs like energy bills rising’! Email basically saying if you don’t like it, you can leave👎🏽
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Roweyp
(@roweypw) reported
@RichardJMurphy @EE and @skytv both increasing charges significantly. Time for people to cancel and see if these companies really care about the customers!
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Kevin Paul James
(@KevinPaulJames) reported
@CaptainDarlingK @ColinBrazierTV @EE are criminals when it comes to pricing and customer service which is abysmal and the shop staff are like bots.
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Simon Bush
(@bushboy31) reported
@EE So you're £9m profit doesn't help with that, and that was just for ONE QUARTER of the year!!!!! I know let's slap our loyal customers with a %14% pay rise per phone , I have 3 lines so I'm looking at a rise of £24 , that's a new contract We will be leaving EE in August
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Richie
(@RichieUK_TTV) reported
Damn it’s £36 to change your phone number on @EE , might as well just get a non EE PAYG sim from a supermarket, top up by £5 to activate it and port it over
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Jason Johnson
(@TempoRoad) reported
@EE Hi. No mobile broadband since Saturday evening. Update at the time said there’s a problem in the BT41 area and it’ll be sorted within 16 hours. It still says the same. You say call helpline. The helpline know nothing. Thanks, Everything Everywhere, for nothing here 👍
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StuBo2 #FBPE
(@ColourMeBoro) reported
@MelodyFair68 @EE Went SIM only a while back and I'm happy to jump network as well. Currently on id network. Unlimited calls Unlimited tests 3gb of data £5
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KALPESH LATHIGRA
(@KalpeshLathigra) reported
@EE Have sent your team a DM having serious issues with roaming India
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Allan
(@Allans1969) reported
@RichardJMurphy I had similar so voted by taking my contracts elsewhere. Over 20 years with them and this is how they treat customers. Only after I requested pac codes for the 4 lines did they take an interest. Nope too late, had enough of being treated with contempt @EE