EE outages and service status in Pontypridd, Wales
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- EE generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 1, 8:07 PM GMT+1.
- Internet (80%)
- Wi-fi (10%)
- Phone (10%)
The latest reports from users having issues in Pontypridd come from postal codes CF37 and CF38 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 3 days ago |
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Wi-fi | 6 days ago |
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Phone | 7 days ago |
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Internet | 12 days ago |
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Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Michรจle Seren๐ (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I canโt cancel it without paying ยฃ360!!!
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and thereโs nothing they can do
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gareth Thomas ๐ณ๏ธโ๐โข๏ธ๐บ (@garthomas78) reported from Mountain Ash, Wales.@EE canโt log onto my account? Are there any issues this evening? Canโt even reset my password!? ๐ค
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โaquaโ colour again it still no joy.
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, Iโm missing 4gb of my data.
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John Wilkinson โ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Desta Omar (@desta_omar) reported from Cardiff, WalesCanโt get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help ๐ฅด๐ฅด @AppleMusic @EE
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Destiny La Roja ๐ (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me ยฃ100 and refuse to fix it
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐๐ (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends thoโ
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nelly - @thebaines.bsky.social (@thebaines) reported@EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...
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penny smith (@littlenaughty38) reported@EE is there an issue sending messages it keeps coming up failed ๐ฃ
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๐ฌ๐ง๐ฆ๐ฐ๐ถ๐ด๐ฝ๐ 357๐ฆ๐ฌ๐ง (@Adamh29A) reported@ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract
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Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported@EE @tonycarmelo15 The app is crap...this always happens after there is an update
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay ยฃ75 p/m for repeat films and crap sports?
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a โhigher than averageโ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Petunia (@Petunia01755853) reported@EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT
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Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
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TankMatt and 452 other people (@tank_matt) reported@EE Thatโs the issue I canโt call and your contacts dont work
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BB 3.0 (he/him) ๐ฌ๐ง๐บ๐ธ ๐บ๐ฆ๐ต๐ธ๐ (@brucejijones) reported@EE you suck!! you keep threatening to call within 15 minutes. Itโs been over a month now! When Iโm having issues with text messaging itโs pathetic to keep sending me messages I canโt respond to! Who the hell does you use cases Its an AI loop from hell