EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Blackwood, Treharris, Cardiff, Newbridge, Caerphilly, Tonypandy, Pontypridd, Porth, Bridgend, Hengoed, Mountain Ash, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Treharris |
Wi-fi | |
| Cardiff |
Internet | |
| Newbridge |
Wi-fi | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
LaurenLikes
(@LaurenLikes2) reported
@EE hello my dad is a long time customer currently in Royal Marsden with cancer. Their WiFi doesn’t let him stream things & he has v limited data (in his 70’s). Is there any way you could give him temp unlimited data without him having to purchase a huge data bundle? 🤞🏼🙏
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
-
Adam Fl🌼wers
(@adzflowers) reported
@ThreeUKSupport Initially signed up to @EE for 5G router but nearest Mast was broken, so I cancelled as was unable to use the service. I can see that almost two months later, the nearest 5G mast is still down with no ETA fix. Would be interested in Three or EE if service was resolved.
-
Ryan Anderson
(@ryanstanley22) reported
@EE It’s not active on my old phone because before there was the issue that it wouldn’t set up the new sim unless the old was deleted from the phone
-
Richard Wiseman
(@The_RichWiseman) reported
from
Crewe, England
@EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*
-
Seb W
(@Sebbo80) reported
Thanks @ee! Not only has your technical advice wiped my phone. Following my complaint the upgrade deal offered me a week ago has been retracted when you decided not to rearrange the delivery of our phones Now you won’t even give an upgrade offer at all! #customerservice #shocking
-
Robert Smith
(@officialrobert0) reported
@EE why is the signal always down in Farnborough it was down last month down again this month I'm thinking of switching providers
-
Becki ❣️
(@BeckiiWright) reported
@EE from tomorrow I can upgrade my phone contract, will it be the same to be able to cancel this phone contract too?
-
Miles
(@miles527) reported
@EE 4G data issue still on-going, network status page has been saying should be fixed within 16 hours over 24 hours ago 🤔❌📶 Thank-you to @VodafoneUK for keeping me connected to a 4G data connection.
-
Artist Empowerment ⚡
(@SBPMusicUK) reported
Ok @EE One month no service. My Mothers in hospital and I'm trying to conduct important business conversations and am not able. Last call dropped out twice and now unrecoverable. Would you like my costs?