EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Porth, Treharris, Ferndale, Merthyr Tydfil, Aberdare, Pentre, Pontypridd, Hengoed, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Wi-fi | |
| Cardiff |
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Frances
(@kerryf1972) reported
@EE awful awful awful network my son is phoneless got told to ring at 9pm to be told you close at 9pm - disgusted by yourshabby customer service
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Kerry Frances
(@kerryf1972) reported
@EE appauled my the service i am currently receiving - my son is phoneless in brighton we have been trying for 2 days to sort out a new sim for his new phone keep getting fobbed off - appauled by your customer service
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parhana hussain
(@parhanahussain) reported
@EE I am trying to return a tablet I took out on contract and cancel the contract and was told EE will provide the returns package but they never did. Can you provide the returns package please
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Lisa
(@lisagoold) reported
Fed up getting so exciting upgrade texts from @EE @MarcAllera saying they are the No.1 network. Total joke inside the M25 call failed every single day no matter where. #eefail #crapnetwork
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Winny_Primark_Prinny
(@PrimarkPrinny) reported
@MissLauraHolmes @EE Wow EE. This is disgusting. It’s pretty f****ng essential for disabled people to keep in touch with the world from their homes so why are you treating a loyal customer, who is in need, like this?
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louis pepperrell
(@lpepperrell98) reported
@EE there is a problem with your network 3G 4G and 5G in walton Surrey it’s been down since 10:30am today
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john black
(@johnbla84643938) reported
@EE you updated the login page and now it shows my data is 0. What’s going on
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NO YOU SHUT UP!
(@RichardCasey) reported
@cononeilluk @EE Yeah, but y'see Con, they are - and im quoting an actual employee in their store when i asked why their lowest price was higher than any other provider - "EE is a premium service, so we can charge more", presumably that logic applies to their behavioir in general too.
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Haydy - Squibb Vicious
(@SquibbVicious) reported
Are you kidding me @EE?! I’ve tried to call YOU to get help after you never called back to sort an issue you’ve been taking money for and you charge me £8.33 to listen to your horrendous hold music?!
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Andy White
(@AndyNeilWhite) reported
@EE I’ve been unable to log into my EE account for 3 days. Just get an error message saying ‘Sorry, we were unable to complete your request right now. Please try again later’. Same message for 3 days. Poor service