EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: New Tredegar, Cardiff, Caerphilly, Pontypridd, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Newbridge, and Tonypandy.

City	Problem Type	Report Time
New Tredegar	Internet	11 hours ago
Cardiff	Internet	13 hours ago
Caerphilly	Internet	1 day ago
Pontypridd	Internet	9 days ago
Pontypridd	Internet	16 days ago
Bargoed	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 1 minute ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  lisa marshall (@lisa150_5) reported 2 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Cath (@CatherineJ43) reported 3 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  K A C E Y (@KaceyEdwards91) reported 4 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ade (@Bubwal) reported 5 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Lucy (@HeyLucyAnne) reported 5 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 16 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Christopher Guy (@ChrisJG1988) reported 22 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Jules Morgan (@thejoolzman) reported 25 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Steffan McMahon (@Steffan_McMahon) reported 25 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  lisa marshall (@lisa150_5) reported 28 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  lisa marshall (@lisa150_5) reported 36 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 37 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Andy Petersen (@AndyJPetersen) reported 44 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Magic Man (@MagicMerry88) reported 45 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Samantha (@Samanth82113398) reported 45 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  geraint evans (@mrbean1977) reported 46 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Ross Maisey (@TweetterRoss) reported 47 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Rob O'Keefe (@WelshROK) reported 59 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Gill Howells (@gilliehowells) reported 59 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ace (@Ace053381840899) reported 6 minutes ago

  @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

• 
  Paula m (@PaulaRossi47) reported 7 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 11 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  ggg (@LeiSnoby) reported 15 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  HP (@HDP1995) reported 18 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  D (@DM_1986_) reported 18 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Tobes (@theGrimey) reported 20 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Seb (@SebParkinson) reported 21 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  Chris Fenton (@chrisfenton7) reported 25 minutes ago

  @EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 26 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.