EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, Bridgend, and Mountain Ash.

City	Problem Type	Report Time
Pontypridd	Internet	13 hours ago
Bargoed	Internet	2 days ago
Cardiff	TV	3 days ago
Pontypridd	Internet	4 days ago
Blackwood	Wi-fi	5 days ago
New Tredegar	Wi-fi	5 days ago

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Bby Gurl (@BenHarris918) reported 7 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 19 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  aaron (@Azz_Culbertson) reported 20 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 20 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Ross Maisey (@TweetterRoss) reported 22 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Steffan McMahon (@Steffan_McMahon) reported 25 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 26 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Gill Howells (@gilliehowells) reported 29 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Chris Lent (@MrChrisLent) reported 31 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 33 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Gareth Lewis (@cllrglewis) reported 41 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Dino Tessaro (@savalleyboy) reported 41 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Jack Rickus (@4rickus4) reported 44 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Neil (@neilbennett0707) reported 46 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Christopher Guy (@ChrisJG1988) reported 47 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Steffan McMahon (@Steffan_McMahon) reported 50 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  . brydieloa (@brydielwoodward) reported 51 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 52 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Dean (@TraceyDean77) reported 9 minutes ago

  @EE I'm having trouble topping up my daughters phone. Is this a general issue or is this just me. Thank you.

• 
  Arif Patel (@MrArifPatel) reported 10 minutes ago

  @EE Hi, is your network down in Chingford? Getting no reception

• 
  Jessica Birkin (@jessicabirkin97) reported 10 minutes ago

  @EE Hi Chris Not a problem, appreciate if someone could call me. Is there a way to schedule a rough time for the call?

• 
  ellie'goulden (@EllieGoulden) reported 11 minutes ago

  @EE I have no service is the network down

• 
  Connor Madden (@Connor_m11) reported 12 minutes ago

  So @EE have carried on taking £20 out of my account, despite my contract ending 6 months ago, and tell me I’m only entitled to £22 refund 🤔 shite service from start to finish

• 
  Gari MacColl 🇪🇺💜🇬🇧💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JGMacColl) reported 12 minutes ago

  Dear @EE and @BT This isn't a complaint. It's just that I assumed that my new contract was with EE when I took up an offer from BT. But my SIM etc say BT. Don't get me wrong, the service I have now pisses over my old Vodafone account, I'm just curious 🤔

• 
  Nafees Jafry💙 (@NafeesJafry) reported 13 minutes ago

  @SkyHelpTeam @SkyHelpTeam Been done a bazillion times before.Always told "no issue" or "speed to property is ok." Sorry, but I pay £20 pcm for mobile calls, oodles of data I can't even put a dent into it and to top it all @EE mobile speeds kicks Sky's BB to the sideline and beyond for less ££

• 
  Barbara Brooksbank (@BarbaraBrooksb4) reported 18 minutes ago

  @ee Is there a mobile phone outage in Colchester area. Been getting emergency calls only all fay

• 
  Emma Arnold (@emzee2908) reported 21 minutes ago

  @EE is there a problem with your top up service today as can’t seem to top up on app, website or 150! Declines payment even though funds available!

• 
  Barney (@barney9304) reported 23 minutes ago

  @EE data service is appalling tonight in Wigan!