EE outages and service status in Pontypridd, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 6, 9:42 AM GMT+1.
- Internet (39%)
- Wi-fi (28%)
- Phone (22%)
- E-mail (6%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend
|
1 day ago | |
|
Merthyr Tydfil
|
Internet | 1 day ago |
|
Cardiff
|
Internet | 2 days ago |
|
Blackwood
|
Phone | 4 days ago |
|
Blackwood
|
Internet | 5 days ago |
|
Cardiff
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Leah Griffiths (@LRG0808) reported from Llantrisant, WalesSeriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Josh 👾 (@_NFFCJosh) reported@aftertheflood_ @EE their apps been down all day i’m not sure if they are aware as no info on their social media pages? @EE
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Paul 🖖 (@RonkaGuy) reported@EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?
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Kyle (@I_Am_Goomba) reported@EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin
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Mark Kelly (@MarkKel84034045) reported@EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.
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El-Loco Futbol (@official_od0g) reportedWhy is @EE signal recently so pants.. (North Yorkshire area)
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Equilan (@Equilan) reported@EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.
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Shaun Adams (@shaundadams) reported@EE Guides tell there is no current plan for FF broadband to my property. Openreach tell me “building in this area in the next year”. No fixed plan just a time frame that moves forward. HELP!
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Dave Read (@Yamanx1) reported@EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year
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B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!
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Kyah_Music (@KyahMusic) reported@EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE