EE Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pontypridd come from postal codes CF37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Penarth, Caerphilly, Cardiff, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Penarth |
Phone | |
| Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Aberdare |
Wi-fi | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian James 🦁
(@IanJamsie) reported
from
Rocester, England
@STAUNT0N @MrPJLinton @EE I always pay for Jeans. Cheap jeans damage your nuts and get wrecked quickly. Cheap jeans are false economy. Phones are essentially identical chip sets across all makes.
-
Gemma Walker
(@tigwalker83) reported
@EE can i get help online chat with upgrades? The option is not there anymore?
-
DanniPuss
(@xdannixpussx) reported
@EE I wish I could believe this Jess, but I’ve wasted most of my afternoon speaking to your customer services with zero solution to help with this issue
-
john graham
(@john1genius) reported
@EE Having tolerated persistent failure of service at home during the last 6-8months and still using age old router I am glad to say I will have left your Fibre Phone and mobile in two weeks. £290 well spent! Britain's worst network 🖕
-
jacky
(@Jaackhughes98) reported
@ee why’s the data being so slow today?
-
steveR
(@Stev1446) reported
@IkeagoneKatz @EE Is the network down? Nothing works away from WiFi
-
Patricia Young
(@FreakyPatty) reported
@EE can you tell me where I can find my account number for my mobile account? Cannot find it on the app or website. Texting account to 150 doesn’t help.
-
Infinate Mooster Dog
(@DogMooster) reported
@Hilwallmanc @EE Yep, material detriment (if applicable) is something you can use to try and leave the contract without penalty. Complain to EE, if no outcome or satisfaction within 8 weeks get a letter of deadlock and complain to communications ombudsman. It'll cost EE for every complaint.
-
Lee Russell
(@roosterlee85) reported
@buxton081 @EE Mate, it's shocking at the minute, it's that bad that I have to use WhatsApp to make calls! What's going on @EE, I've been with them 20 years, it's never been this bad!
-
George
(@villageorge) reported
@EE Is the network down right now or something in Central London?