EE outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent EE outage reports came from the following cities: Aberdare, Hengoed, Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, and Caerphilly.

City	Problem Type	Report Time
Aberdare	Internet	4 days ago
Hengoed	Internet	9 days ago
Bridgend	Internet	11 days ago
Bridgend	E-mail	20 days ago
Merthyr Tydfil	Internet	20 days ago
Cardiff	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 2 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Robert Purvis (@robertpurvis) reported 10 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 12 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Allan Rees (@welshpolitical) reported 13 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Rhys (@TheRhysCooper) reported 15 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 21 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Anthony Pesticcio (@TheRealBerty) reported 21 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Bby Gurl (@BenHarris918) reported 22 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Steffan McMahon (@Steffan_McMahon) reported 23 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Rob S Photography (@photographyrsp) reported 24 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Steffan McMahon (@Steffan_McMahon) reported 26 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Neil (@neilbennett0707) reported 26 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  dawn pugh (@dawninyoureyes1) reported 26 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  sheryl fussell (@chickenshed24) reported 31 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Magic Man (@MagicMerry88) reported 37 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Brian Evans (@brianevans83) reported 37 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Uncle Fester (@stewpalm) reported 45 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  CM Kerplunk (@Rivers_Slowmo) reported 46 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  jude wood (@judiththomas4) reported 53 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  dawn pugh (@dawninyoureyes1) reported 58 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clint Sookermany (@ClintNorDD) reported 5 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 7 minutes ago

  @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

• 
  Natalie Marchant (@taliena) reported 9 minutes ago

  @janettocornetto @EE There is no roaming in Austria. Same SOS signal here

• 
  Natalie (@Natz_Fay) reported 9 minutes ago

  @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 16 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  JC (@jaykona3670) reported 17 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 20 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  Arnold Smith (@ArnoldLabour) reported 22 minutes ago

  @janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.

• 
  PT (@ptavfc1) reported 23 minutes ago

  @EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL

• 
  82_hotspur (@82_hotspur) reported 24 minutes ago

  @Namtek25 @The_Forty_Four @EE Tell me this isn't real?! Wtf!