EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontyclun, Caerphilly, Cardiff, Merthyr Tydfil, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KitKat
(@kathrynjwhite) reported
@EE I cannot make a call from my mobile.... The most basic function and I can't do it, I've been a loyal customer for years. Fix it.
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Matt
(@mattc_86) reported
@EE Morning. Who can I contact to find out why signal in my area has suddenly gone in the last 5 days?
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Lucy Callis
(@lcallis) reported
@CollieGoLightly @EE I've been having the same issue. Been trying to upgrade all weekend. Website says no iPhone 13 pro available for me to upgrade, but if I say I'm a new customer they're available!???? Tried to get in touch, but got no response? Not sure what's going!!
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Lucy Callis
(@lcallis) reported
@lukepatchett @EE Yes- having exactly the same issues and have tried contacting EE all weekend!! Let me know if you find a way to upgrade!!! I found same plan £20 cheaper with EE on a diff website; I'm tempted to go through them. Their 1-2 week wait will probably be the same time for EE!
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Maddie Taylor
(@maddieonaboat) reported
@EE Any more info on problems in Cornwall (Tr276jb) your checker says 16 hours 'or a little longer'to fix - it has totally messed up my work day 😬
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lisa marie walker
(@lisamariewalke8) reported
@EE I am having massive problems with my network and can't make any calls. Please help! This has been going on for months! Totally useless! I want to have my contract terminated and move on to a provider that will enable me to make calls!!!
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Allyn.
(@AllynThatsMe) reported
I’ve been a customer of @EE since the iPhone 4S, and I’ve more or less had every iPhone through them. I’ve got 4 running contracts with them, (Apple Watch & 2 iPads) and even additional items like add to plan. But I will definitely be moving away from them…
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Steve
(@PremierSteve) reported
STOP PRESS: @EE come good and ensure a grumpy customer is satisfied. Who thought customer service still existed in mobile vendors?? Yep, I was wrong too!
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Adrián Salgueiro
(@Dreameloper) reported
@EE have sent a DM regarding an eSIM not working, help appreciated!
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Ben Cartwright
(@Ben_Cartwrigh15) reported
@EE 11 days later, having contacted you on 4 seperate occasions, and being promised a call back from a manager on all 4 occasions - I am still waiting for one? When can I expect a call? Awful customer service to deal with a problem in billing which is your mistake!!