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EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 03/18/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cardiff, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Mountain Ash, Abertillery and Pontyclun.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomMerthyr Tydfil Wi-fi
United KingdomCardiff Phone
United KingdomBlackwood Internet
United KingdomTreharris Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Harvey38436963 Harvey (@Harvey38436963) reported

    @EE @ChatfieldH It just rings then goes out I think loads of people having the same problem

  • pezza_91 Perry Kennedy (@pezza_91) reported

    So thats @EE piling on to the cost of living crisis for everyone. Increasing their bills by nearly 10% from April due to our useless government doing nothing to help arrest the out of control inflation meaning a CPI+3.9% equates to a 10% increase for everyone #whatajoke

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Robo85 @EE You will lose the Wi-Fi passwords but you can always put them back in, it’s worth it if it fixes your problem to 150

  • ben_houliston Ben houliston (@ben_houliston) reported

    @EE how can you justify charging me an extra £7 a MONTH completely out the blue for my phone. You have 100% just lost a customer as I will not be renewing with you!!

  • christhall Chris Hall (@christhall) reported

    @EE That doesn't help - I have a number on my account with no data and it's just not appearing in the list so I can gift it data. I've tried phoning customer services, but got lost in the menus as none of the options apply to the problem I'm having.

  • jeanhoneymoon Jean Honeymoon (@jeanhoneymoon) reported

    @EE Hi, could you please advise if EE is still down after the lightning storms on Tuesday night? Mobile signal still unavailable here in the Isle of Lewis, HS2 area.

  • Mdiddling Michael Dalton (@Mdiddling) reported

    @EE no signal whatsoever in CM6 1SW postcode (Little Canfield). Been very poor since Friday. All power now back on so interested to know why there remains an issue

  • KHEJE2021 KHEJ (@KHEJE2021) reported

    Hello @EE still waiting on you getting back to me over a billing problem

  • Amanda234712 Amanda (@Amanda234712) reported

    @EE Is something going to be done as a disabled person I rely on my phone . I got told 4pm and still it’s bad signal ! What’s being done about this issue I’ve DM you guys with no response

  • suemc26 Susan Gratrix (@suemc26) reported

    @emilyculleton_ @EE I'm having the same issue. Phoning 150 doesn't get through. I've tried phoning other numbers too and the same happens 🤔