EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Abertillery, Cardiff, Tonypandy, Caerphilly, Merthyr Tydfil, Blackwood, Hengoed, Pontypridd and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Abertillery |
Internet | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Abertillery |
Total Blackout | |
| Abertillery |
Total Blackout |
Community Discussion
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EE Can you please confirm if you are having DNS issue's? I'm having a nightmare again. I've waited 6 months for my issue to be fixed. Got told it was fixed and it went down again within 24 hours. Please let me know if you are able to fix the issue or not so I can stop wasting £
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Aaron
(@Azzahy98) reported
@EE A £10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!
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spacecadet2231
(@spacecadet2231) reported
@TalbotBex @EE Try another service provider, one who doesn't impose exorbitant increases on their contracts. Over 18% price hike this year by EE, it's a disgrace!
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Jimmy Jones
(@_James_Jones_) reported
@EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!
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Maureen
(@becadjue) reported
@EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call
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RockyLipSCHitz
(@RockyLipschitz) reported
@EE The worst phone company.. dishonest customer service.Called them 5x as they wouldn't honour upgrade. Conveniently lost the email confirmation.Charged me roaming when I had free roaming. #thieves #mobile
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Amanda Bruce
(@amccann06) reported
@EE Morning I need your help I paid my phone bill on Saturday the money is still pending in my bank and phone cut off. It won’t allow me to pay from app. Tia
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Gemma Luther
(@GemmaLuther) reported
@EE never will I use EE. My friend who works in care has been left with a nearly £800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.
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Amy Turner
(@Amyelisajem) reported
@EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!