EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Maesteg, New Tredegar, Caerphilly, Pontypridd, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, and Newbridge.

City	Problem Type	Report Time
Maesteg	Total Blackout	11 hours ago
New Tredegar	Internet	4 days ago
Caerphilly	Internet	4 days ago
Pontypridd	Internet	13 days ago
Pontypridd	Internet	20 days ago
Bargoed	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 7 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  sheryl fussell (@chickenshed24) reported 19 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Rob O'Keefe (@WelshROK) reported 21 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Ross Maisey (@TweetterRoss) reported 22 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Christopher Guy (@ChrisJG1988) reported 23 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Owain Llŷr Harris (@owainharris3) reported 28 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Rob S Photography (@photographyrsp) reported 35 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  sheryl fussell (@chickenshed24) reported 38 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Ross Maisey (@TweetterRoss) reported 38 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 41 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Steffan McMahon (@Steffan_McMahon) reported 41 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  K A C E Y (@KaceyEdwards91) reported 41 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Lucy (@HeyLucyAnne) reported 44 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Chris Woods (@w00dsy_10) reported 50 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Leah Griffiths (@LRG0808) reported 54 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  lisa marshall (@lisa150_5) reported 55 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  dawn pugh (@dawninyoureyes1) reported 57 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Ricky Mainwaring (@rickmainz1989) reported 58 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Whale ™ (@Simon_Whale) reported 6 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  mumtaz khan (@nayah_2010) reported 9 minutes ago

  @EE worst customer service ever will never go with you again

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 10 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  James (@palmerzan587) reported 13 minutes ago

  @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

• 
  Kerry8879 (@salwaykerry) reported 16 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?

• 
  Craig Taylor (@blown_ranger) reported 17 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  Martin Jones (@beakym) reported 22 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  Victor Knight (@freakknight) reported 23 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Alan Roberts (@AlanRob68902430) reported 24 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate