EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Ynysddu, Treharris, Pentre, Maesteg and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Internet | |
| Porth |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Waffle
(@iWantNotToWant) reported
@EE do you support iPhone visual voicemail on your PAYG plans? Thanks x
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Brendan Ryan
(@brendanryan07) reported
@EE Why is it such a problem to upgrade my plan? I want more data but have to pay off my contract for the privilege...
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John Joe O'Neil 🐮
(@NornIrishFarmer) reported
@MsProcurement @EE The EE 4G is down. You should receive an email. Alternatively, turn on and off.
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Travelling Account!
(@Travelaaaar) reported
@EE and the phones were in high demand (whatever that means)! I was in total shock and called EE customer services that said he was in the wrong but they cannot do anything as EE over the phone and EE in store have different policies… [Part 4]
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techno__sam💻
(@techno___sam) reported
@loishyett @EE Can I see it lemme offer some help here
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Paul Weaver
(@paulweaver62) reported
@Georgiemay1605 @EE @bt_uk I have just told them am leaving I have had the same issues and reported 6 times within 6 weeks so now I have the right by law to leave free of charge and I am going to
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Patrick James
(@dieselking69) reported
@EE It was very intermittent and slow. Connecting to free WiFi was fine but using data roaming and mobile data it would just come up no Internet. Will double check things today with it all on my account.
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Julie Melvin
(@JulieMel_SW) reported
@EE once again awful service. Chatting with Paul K for days to resolve an issue. He asked me when to arrange a call for follow up complaint...then no call! Still waiting 24 hours later! My complaint just gets longer and longer! Get me out of here #badservice #sortyourselvesout
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Julie Melvin
(@JulieMel_SW) reported
Why is it so hard to get a PAC code? Been on hold 20 minutes while he gets it! Probably taking all that time yo tead through my motes/complaint! Never know anything like this! @EE terrible service! #eeterribleservice #leaving
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Lois,Cat & GSD lover. #BBB#Sunakout 🏴
(@loishyett) reported
Help @EE you have deleted my daughter’s account in error, now has no network to connect to cannot phone 150 how can she reactivate it. Tried phoning on my phone but lost the Will to live after hanging on for 60 minutes