EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Aberdare, Blackwood, Cardiff, Pontypridd, Tonypandy, Caerphilly, Porth, Ynysddu, Treharris, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Blackwood |
Total Blackout | |
| Blackwood |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Pontypridd |
Phone |
Community Discussion
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mel D
(@MelJD46) reported
Dear @ee...well I changes the setting you suggested. The calls still drop out . Last night could barely send a text. Very disappointed been a customer since before you were @ee and more fed up than ever. 😥😥 # fail
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Bob.. or is it?!?!
(@nolongerspecial) reported
@EE I gave up in the end as it let me down when I needed it.
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Sue Soper
(@SoperSusan) reported
@EE these people are lying and deceitful. They don’t do as they say and charge you money for the pleasure! Can’t provide a service, steer clear!
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Pete Appleford
(@zebrafoot) reported
@EE just switched to you and wish I hadn't. Issues with my phone and it's impossible to get through to customer service. At least @Vodafone answer the flipping phone.
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kevwright
(@kevwright) reported
@EE I do still need help but an in weak signal area, will try a DM now.
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Charley
(@charclemx) reported
@EE hello. My account was closed today because I have ported my number to use with another network. My new number hasn’t been carried across yet. Are you able to confirm whether my account was closed because you’re aware of the switch to another network. Thanks
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Aboy
(@FranklyUk) reported
@EE I have had the most awful experience with EE. I would be very cautious about taking any contract with EE. It their customer service - Excutive Customer Relations - don't expect respect or any decency from them. Worst comstomer experience in my life so far. Painful.
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Jonathan Morris
(@jmcomms) reported
@iandeeley @EE Yes, but EE and Three only has 5MHz of spectrum and it's pretty awful. Both use it as a last resort (phone will seek to use 1800MHz first). Vodafone and O2 has twice the bandwidth, plus 900MHz. 700MHz gives 10MHz of 5G (or 4G on Three) and should complement 800 brilliantly.
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GBR Photographs
(@GBRPhotos) reported
Slowly losing faith in @EE 3 calls so far to fix an issue and still not solved!
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James Russell
(@jrrussell80) reported
@MorganBroadcast Or ditch the physical sim and move to an eSim most networks support this now. I believe @EE charge around £5 to change to an eSim then there is no sim to be removed from the device.