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EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Mountain Ash come from postal codes CF45.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/11/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Porth, Mountain Ash, Treharris, Blackwood, Abertillery, Tonypandy, Pontypridd, Pontyclun, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mary_KateD1 Mary-Kate Davidson (@Mary_KateD1) reported

    @EE I have paid for travel pass and my phone is not connecting to EE network. Currently hot spotting off husbands ee network. Have all the same settings on? Please help or refund

  • MikeWilliams_UK Mike Williams 🇬🇧 (@MikeWilliams_UK) reported

    When I first moved into the village the @EE signal was great and I could see the transmitter from my front garden, now it's totally obscured by the trees

  • 1ammer ⚒ 𝐓𝐎𝐍𝐘 𝐖𝐇𝐔 𝐅.𝐂. ⚒ #GSBOUT ⚽️ (@1ammer) reported

    @EE Avoid At All Cost.. Gotta be the world's worst customer service.. Get ******.... CNUTS

  • mimeartist mimeArtist (@mimeartist) reported

    @EE Still going down almost every hour now… the advisor told me earlier in the week that up to 20,000 people had the problem… I don’t want another call telling me to give it another 24 hours… I’ve done that for a week already.

  • meandmramsden Just Gadding About (@meandmramsden) reported

    @EE please can you advise when there will be a fix in DN35 - it’s been going on for three days and I have 3 devices with you and means we can’t work as phone and mifi are all affected - status just keeps extending - paying for a non service here

  • Mary_KateD1 Mary-Kate Davidson (@Mary_KateD1) reported

    @EE @mfacey88 Sorry to jump on this tweet. I sent one yesterday, have DM’d. Have no means of calling as my roaming is not enabled I have no signal. Currently on wifi. Please help asap

  • LandlordCasey Casey Floyd (@LandlordCasey) reported

    @EE Have you got network problems in the HR5 area? No signal.

  • AVFCZook Zook🦁🦊 (@AVFCZook) reported

    @_Symmo @EE Had the same **** last month n honestly didn't affect me at all, probs just sent as a precaution to cover their asses incase smthinf ***** up

  • aliye263 ♥Sexy Gal♥ (@aliye263) reported

    @EE what happened to my 10% discount that I normally always get awarded on new upgrades or lines on my contract ??. Always had it why not now on my new upgrade contract? Have you stopped awarding this to your loyal customers? Any help or advice would be great as I’m not impressed

  • meandmramsden Just Gadding About (@meandmramsden) reported

    @EE please can you advise when the service will be fixed in DN 35 - it’s been out for days and the time just keeps getting extended. I have three devices ( phone, mifi etc) and can not get any work done