EE

EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/01/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Tonypandy, Pontypridd, Blackwood, Treharris, Pontyclun, Porth, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Total Blackout
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Phone

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FansSouthern 𝐋𝐚𝐮𝐫𝐞𝐧_𝐒𝐨𝐮𝐭𝐡𝐞𝐫𝐧 𝐅𝐚𝐧𝐬 𝐒𝐀👌 (@FansSouthern) reported

    @EE @EE, why do you think its OK to interrupt people's programmes with your adverts, its Supper Annoying & anyone who likes watching their programmes will stop supporting you IMMEDIATELY!!!

  • ZaraArif9 Zara Arif (@ZaraArif9) reported

    @EE I have no reception and cannot make or receive calls is the network down?

  • bertnotbob Rob Coster (@bertnotbob) reported

    @EE is there a problem with your network near Brampton, Cumbria. Getting no service. Restarted phone. Usually good service here.

  • foreignfez Scott Smith (@foreignfez) reported

    @EE My ee broadband has been down for just over an hour now in Glasgow. Any updates as to what's going on?

  • JayDingwall Jay Dingers 💙 (@JayDingwall) reported

    @virginmedia Please stop using @YodelOnline. I’ve been without internet for 3 days they’ve never delivered on time whenever they’ve been used, never an issue with others. Having to use my @EE mobile data to work from home which is down to its last 20% for the next 10 days.

  • sophieoliver_ Sophieeeeee (@sophieoliver_) reported

    @EE I have sent a web form of complaint over explaining every problem I’ve had with EE. It’s very long, as there are a minimum of 10 things that have happened. It should be on record & I’m still waiting for a reply back. I just wanted to highlight the terrible service I’ve received.

  • TerriJD30 Terri C 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TerriJD30) reported

    @EE SCAM HMRC CALL from your customer Just had a scam call from 07870048104 -recorded message saying "HMRC have tax fraud case against you & if you do not press * immediately & speak to the officer dealing with the case you will be arrested shortly" Pls take action

  • PlaceSteph www.stephsplace.uk (@PlaceSteph) reported

    Dear @EE Just to mention I really dislike your adverts on UK tv. I do not have "network envy" and even if I did I would not choose you. Marketing an ideology that people should be "envious" is simply not cool!

  • Phyllisdoris1 Phyllis (@Phyllisdoris1) reported

    @EE I’m having problems with my broadband in South Wales area, are there any issues?

  • sophieoliver_ Sophieeeeee (@sophieoliver_) reported

    I really can’t express enough of incompetent and terrible @EE are. Only been with them since December and have had problems constantly, charging me for things that were their fault because they made a ‘mistake’. Honestly the worst company I’ve ever had to deal with.