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EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Mountain Ash come from postal codes CF45.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/14/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Porth, Mountain Ash, Treharris, Blackwood, Abertillery, Tonypandy, Pontypridd, Pontyclun, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Wi-fi
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DimEarthworm Earthworm Dim (@DimEarthworm) reported

    Another day on @EE can’t call family or check in on the kids £58 a month for nothing surely I can cancel my contract

  • sarah41352396 Sarah Roper (@sarah41352396) reported

    @EE I could do with some help please I’ve had to call 3 times and still paying for something I can’t use I’m not getting anywhere. Only been a customer for a few weeks 😢

  • LauraLovalot L A U (@LauraLovalot) reported

    I will never recommend @GoEnjoy to anyone. Rescheduled a delivery without notification, and then Ryan decided he was just gonna go home instead of do his job. You’re super fast delivery is three days late. A very disappointing partnership from @EE !

  • Connor_m11 Connor Madden (@Connor_m11) reported

    @EE and @Apple are the biggest jokers. My iphone11 packs in 3 days after warranty runs out (again) then EE want £420 to fix it 🤡 I wonder why Apple only give 12 month warranty and all the others give 24 month? Because they know their phones are shite

  • LoverCulture Culture Lover (@LoverCulture) reported

    @EE Hello there ! Sorry to bother you only my mobile phone is failing to send text messages. Is there a network problem in #Kidlington #Oxford where I live ? My payments with you are all up to date so that cannot be the reason. Any thoughts much appreciated.

  • niwomph Niwomph (@niwomph) reported

    @EE Systems STILL down. Trying to switch from O2 because their customer service is bad, looks like yours is even worse!!!!

  • MarisFerguson3 Maris Ferguson (@MarisFerguson3) reported

    @EE I've just topped up my phone online and it's given my an automatic pack I don't want. How do I cancel this pack so I can purchase the one I wanted?

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported

    @EE I’ve looked on the EE community page and found that many others have had problems with this?

  • TromboneJerome TromboneJerome (@TromboneJerome) reported

    @EE are the worst mobile phone company in the world and should be dissolved. I'm ashamed to have been a customer for over 10 years and if a had a time machine is the one and only thing I'd change about my life. They are literally crooks.

  • QuirkyFlair Building Trade Marketing (@QuirkyFlair) reported

    @ee @MartinSLewis red mark on credit score from old T-Mobile account back in 2012. I have no idea why i owe this £21 as no one has contacted to say. placed on account march 2021 no way of paying this outstanding balance. I've spoke to 14people at EE no one can help. #eedonoycare