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EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 04/25/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Blackwood, Tonypandy, Abertillery, Caerphilly, Merthyr Tydfil and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomHengoed Phone
United KingdomHengoed Phone
United KingdomBlackwood Wi-fi
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • yousufhamid Yousuf Hamid (@yousufhamid) reported

    Is anyone else having broadband issues with @EE in London? Mine has been down all morning

  • stuarthazeldine Stuart Hazeldine (@stuarthazeldine) reported

    @EE Having problems with your 150 number today? This customer would like to call it, but it keeps giving me the busy signal.

  • RyanBriggs320 Ryan (@RyanBriggs320) reported

    @EE have messaged you regarding an issue! Have waited on hold with your advisors for over an hour and given up!

  • StuWorkman Stu (@StuWorkman) reported

    @EE can my SIM usage be automatically charged to my @AmexUK credit card? If you say yes I’ll be joining your network very soon

  • richscrich Rich Clarke (@richscrich) reported

    @EE As a family account manager I want to be able to gift data to a family member who has _completely_ run out of data So they can get back online Excellent customer service from Rachel, but she said it's built so I can only transfer data while they still have some left.

  • skipper68uk Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE Well i went to shop which was waste of time as said could not help as they deal with contracted phones - dont even have PAYG phone in store

  • Nicholef92 Nichole Finch (@Nicholef92) reported

    @EE Hi- I have no data or internet and haven't all morning- is there an issue with the network?

  • ashleywilkinson Ashley Wilkinson (@ashleywilkinson) reported

    @EE I’ve been a customer less than 4 months and my mobile broadband is going up over 10%. How on earth is that justified?!

  • KatieSm03641076 Katie Smith (@KatieSm03641076) reported

    @EE I ordered a Google Pixel 6 on the 7/2 and I have received no tracking info. Pls let me know how I cancel my contract as this is ridiculous as it was meant to be delivered next day...

  • preedem91 preepree (@preedem91) reported

    @EE please help i havent got data roaming enabled on my account and need it urgently abroad