EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Mountain Ash come from postal codes CF45.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Porth, Blackwood, Hengoed, Caerphilly, Mountain Ash, Treharris, Abertillery, Tonypandy, Pontyclun, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Mayan
(@marcmayan) reported
@EE @rootmetrics Why do you refuse to send a technician to fix my Wifi at my flat for a week now?!?
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Mick
(@isthisreal2018) reported
@EE I problem in area GL34LF Is still recognised by you but nothing done after weeks. Disgusting service and you don’t care
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Martin Allen
(@stearsby) reported
@EE Thanks Helen - I know EE are raising them in line with terms because I got the email saying they were. The reasons given are corporate-speak for 'we need to maintain our astronomical profit margins'. The customer always has to just put up or shut up.
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M P
(@MP79964010) reported
@stack1a @EE Change to 02, they have pretty decent prices and they're network is good too.
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Maeze
(@maez1234) reported
@RegardsChief @MissBlack01 @EE Definitely considering leaving as well. Word of caution with 3 - they don’t do voicemail in the same way. EE has visual voicemail so would recommend another network that has it as well - not 3.
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MissLegacyFan
(@MissBlack01) reported
@RegardsChief @EE **** company. Was with them for years on a contract. Binned em as they wouldn't give me a better deal after years on their hook. No ***** given by them or me. Moved to 3. Cheaper & roughly same level of coverage.
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Chel💖🖤💖
(@chelflack) reported
@EE Completely shocking !! I don’t think that helps anyone really - Like I said 7.5% is really bad !! …. Iv always liked EE a lot - but I’m now wanting my renewal date to hurry up so can leave same as my mum/sisters/son …. Defo not putting your customers first anymore …. #greed
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Vicky Blows
(@vicks2611) reported
@Freddie93980912 @EE Terrible customer service
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Deano7312
(@12bw1312) reported
@EE EE are a rip off most expensive network by miles
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Johnny
(@johnboy_langrid) reported
@EE is customer services down? I can't get through