EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Blackwood, Porth, Caerphilly, and Maesteg.

City	Problem Type	Report Time
Aberdare	Phone	1 day ago
Merthyr Tydfil	Internet	5 days ago
Treharris	Phone	5 days ago
Aberdare	Internet	12 days ago
Hengoed	Internet	16 days ago
Merthyr Tydfil	Internet	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  dawn pugh (@dawninyoureyes1) reported 49 seconds ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 3 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Ben Williams (@BenThatFlies) reported 5 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  lisa marshall (@lisa150_5) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Gill Howells (@gilliehowells) reported 11 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 14 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  sheryl fussell (@chickenshed24) reported 16 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 17 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Brian Evans (@brianevans83) reported 18 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Gareth Lewis (@cllrglewis) reported 33 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Dino Tessaro (@savalleyboy) reported 34 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  sheryl fussell (@chickenshed24) reported 36 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  K A C E Y (@KaceyEdwards91) reported 49 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Magic Man (@MagicMerry88) reported 49 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Leah Griffiths (@LRG0808) reported 53 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  lisa marshall (@lisa150_5) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Michèle Seren💙 (@MicheleSeren) reported 57 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Matt (@Matt996) reported 58 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  dawn pugh (@dawninyoureyes1) reported 59 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Slam Tastiks (@slamtastix) reported 5 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  Guy axon (@guy_axon) reported 6 minutes ago

  @EE 5 phone calls since must be impossible for you guys to fix no one knows what to do

• 
  Tom Andrews (@elondonlad) reported 10 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  James G (@jgoodliffe_) reported 12 minutes ago

  @EE This is incredibly disappointing. I will be submitting a formal complaint.

• 
  Chris Page (@chrispnewrdm71) reported 12 minutes ago

  @EE why is it every time I go to Dorset or Somerset the coverage is always terrible ? I have virtually no signal at all . My wife is on Tesco and never has a problem. Why am I paying so much more for poor service? What’s happening to EE ?

• 
  James Fleming (@Anarchy_Jim) reported 15 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

• 
  still_tipping (@tomthetar) reported 15 minutes ago

  @StupidNeilAgain @EE They're terrible.

• 
  AK & Zed (@AKZed248046) reported 24 minutes ago

  @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man

• 
  mark palmer (@MaverickMark) reported 26 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.