EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Pontypridd, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Tonypandy	Internet	2 days ago
Pontypridd	Internet	5 days ago
Aberdare	Phone	1 month ago
Merthyr Tydfil	Internet	2 months ago
Treharris	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Ricky Mainwaring (@rickmainz1989) reported 4 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Gareth Lewis (@cllrglewis) reported 5 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Bby Gurl (@BenHarris918) reported 16 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Tudor Brewery (@Tudorbrewery) reported 17 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Rob S Photography (@photographyrsp) reported 21 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  lisa marshall (@lisa150_5) reported 22 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Lee Webster (@leeweb79) reported 24 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  K A C E Y (@KaceyEdwards91) reported 30 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 31 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 31 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  lisa marshall (@lisa150_5) reported 31 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Aled Thomas (@AledThom) reported 38 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Owain Llŷr Harris (@owainharris3) reported 41 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  sheryl fussell (@chickenshed24) reported 42 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Rob O'Keefe (@WelshROK) reported 48 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 53 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Michèle Seren💙 (@MicheleSeren) reported 56 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  sheryl fussell (@chickenshed24) reported 56 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Cara Marsh (@caradyas14) reported 59 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported 4 minutes ago

  @Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.

• 
  Vicky (@Victori71226638) reported 5 minutes ago

  @EE 👋🏻 my boyfriend has dropped his phone in the canal. I have called your customer care who advised we can’t get his number back? We need that number for his customer database. Please help!

• 
  Stephen B (@Stephen40141780) reported 5 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 8 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported 9 minutes ago

  @Hepworthclare @EE &EE help this lady out .

• 
  Davie G 🇬🇧 (@fredbeare) reported 9 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever

• 
  Stuart1959 (@StuartT34021273) reported 12 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩

• 
  Craig Bailey (@Craig_Bailey41) reported 17 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  oldknitwit (@oldknitwit) reported 17 minutes ago

  @Hepworthclare @EE Oh dear! This is dragging on for you. Hopefully you’ll get a resolution soon.