EE

EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/04/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Porth, Cardiff, Ynysddu, Treharris, Pontypridd, Pentre, Aberdare, Caerphilly, Maesteg, Ferndale, Merthyr Tydfil, Hengoed and Blackwood.

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City Problem Type Report Time
United KingdomPorth Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet
United KingdomPontypridd Internet
United KingdomPentre Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Veronique7 veronique enright☀️ (@Veronique7) reported

    @EE power outage in Surrey combined with abysmal customer service from the Broadband team. Really, is this how you reward 27 years’ loyalty? 😒

  • SusanGLH Susan Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SusanGLH) reported

    Shockingly bad service from @EE this week.

  • NHSDanny Danny Gaskin (@NHSDanny) reported

    @EE bought an iphone thirteen yday (online) to replace my broken one. Was hoping for speedy replacement. Now told to be despatched within twenty one days. Need it sooner. Can you advise how long for restock? This phone useless.

  • jereth_samson jereth tibi and Angel Sam (@jereth_samson) reported

    @EE Fixed it keeps cutting out through the day and restarting not sure if your having problems but it's really frustrating

  • AlePascoli Alessandro Pascoli (@AlePascoli) reported

    Don’t buy the @EE roaming add-on: if you travel to Europe, it simply doesn’t work. No way to fix it, despite frustrating and long calls to customer service while you should to spend time on holiday, not talking with unhelpful people after hours of waiting time.

  • christinemsmit2 Chris Smit#freeJulianAssange#NoVaccinePassports (@christinemsmit2) reported

    @EE @glastonbury I used to watch this late at night. Never particularly wanted to be there, but when I saw “actor” Zelensky appearing there that was enough for me to not bother this year. Paul McCartney (Faul?) can’t sing any more and I saw a short clip of Diana Ross that sounded flat! PC💩

  • yoksnod Don Skoy (@yoksnod) reported

    Wanted to switch my bb provider and mobile network. Turns out my preferred choice of a @bt_uk and @EE package deal were dashed when I found out the broadband speed in my area is generated by a tortoise on a hamster wheel.

  • WinlowP Phil Winlow (@WinlowP) reported

    @EE @glastonbury EE couldn’t connect Wembley when I was there in May. The coverage was so poor I couldn’t even get I my betting app !

  • EdwardsReal_ Thomas Edwards (@EdwardsReal_) reported

    Adding insult to this both @EE and @AmazonUK seem to be blaming the technical issue on each other. Customers couldn’t care less who’s responsible just that a fix is underway and that this service will be working again.

  • StevenRa74 Steven R (@StevenRa74) reported

    @EE Hi again, it's not showing any network issues. They've just replied and asked me to remove and reinsert my SIM card but that hasn't worked so they'll need to investigate further. Thanks anyway!