EE

EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Mountain Ash come from postal codes CF45.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/22/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Hengoed, Mountain Ash, Treharris, Abertillery, Tonypandy, Pontyclun, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Wi-fi
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsSammyDrew Sam Drew (@MrsSammyDrew) reported

    Brilliant customer service from @EE this morning... Didn't wait long to get through to someone, the guy who answered was super helpful and able to answer all of my questions!

  • Qyful Oliwier 🇺🇦 (@Qyful) reported

    @Jvnnypie @EE it's actually so bad I'm getting 70 ping on London and 30 on Frankfurt

  • MySzyVoice Mrs Szy (@MySzyVoice) reported

    Once again @EE killing customer service 👏🏼 👏🏼 Thankyou!

  • ryangreen2 Ryan Green (@ryangreen2) reported

    @EE Unfortunately still the same issue - rebooted twice. EE seems to have blocked the ability to turn 4G off in Pixel 6 settings. When it does go to 3G (rarely), data works

  • yyhsas yyhsas (@yyhsas) reported

    @EE @RobVinWyatt Hi, is this a wider issue as I cant log in either and I need to share data :(

  • BobbyAWhufc Bobby (@BobbyAWhufc) reported

    @EE my app keeps saying error and I cannot gift any data which I need to do urgently? Any help?

  • worldofdel Jamesy McJamesface 🐘 moved over to Mastodon 🐘 (@worldofdel) reported

    Morning @EE, having a minor crisis and of course I need to gift some data to help resolve it. Typically just as I need it your data gifting service seems to be down today. Please can you help. I tried 150 to no avail.

  • MatthewBurfield Matt Burfield (@MatthewBurfield) reported

    @EE Please help me. As of last night, I have zero signal and am currently relying on wifi. I changed SIM plan two days ago and has been fine, now I cannot make/receive any calls even at home. I need my phone for work.

  • EmmaChambers84 Emma Chambers (@EmmaChambers84) reported

    @EE The signal issues are still ongoing, had no further updates since the last text. Customer services advised on Friday that the engineer was waiting for access.

  • mandy_moooouk ☆ moo ☆ (@mandy_moooouk) reported

    @EE hi ee I’m trying to add a new mobile wifi sim card to my account. Im on the on line chat and they cant seem to understand what I’m asking. Ive tired to do it online but my phone is a nano sim and this one micro so can’t receive the text. Can someone help me please.