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EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, and Mountain Ash.

CityProblem TypeReport Time
Pontypridd Internet 1 day ago
Bargoed Internet 3 days ago
Pontypridd Internet 5 days ago
Blackwood Wi-fi 5 days ago
New Tredegar Wi-fi 6 days ago
Pontypridd Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnReynold73527
    Ann Reynolds (@AnnReynold73527) reported

    @EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!

  • liamgoddardxo
    LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • AnnReynold73527
    Ann Reynolds (@AnnReynold73527) reported

    @EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!

  • tonymoore1
    Tony Moore (@tonymoore1) reported

    @EE service just stopped for no reason ? Croydon area

  • liamgoddardxo
    LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • JennyDrew29
    Jenny Drew (@JennyDrew29) reported

    @EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.

  • liamgoddardxo
    LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • inlandtaipan1
    Math (@inlandtaipan1) reported

    @EE i’ve come to the conclusion that the EE app is the worst app i have. As an existing customer of broadband and mobile i am trying to get TNT sport. Despite constantly clicking “get sport” the app just sends me back to the beginning of the process in a constant loop! So poor

  • inlandtaipan1
    Math (@inlandtaipan1) reported

    @EE i’ve come to the conclusion that the EE app is the worst app i have. As an existing customer of broadband and mobile i am trying to get TNT sport. Despite constantly clicking “get sport” the app just sends me back to the beginning of the process in a constant loop! So poor

  • JennyDrew29
    Jenny Drew (@JennyDrew29) reported

    @EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.