EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Mountain Ash come from postal codes CF45.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Caerphilly, Tonypandy, Pontypridd, Pontyclun, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE Not for today they just said sat but that was from an ee person. Just more frustrating as i cannot use my phone in house as theres no signal and it runs through internet
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Kyle Mansell 🦋🇬🇧 🏴 🏳️🌈
(@KyleMansell) reported
@EE are there issues with service in the north west. I’m connected to 5/4G but not getting any service unless I reset my iPhone (iPhone 12 pro)
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Yakkety Yak
(@YakYakkety) reported
@EE I have the BTSports add on and a bt login on how do actually get to watch it!
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Jon Jackson
(@avfcjackson) reported
@EE 10 days with no mobile service B46 area really not good !!!
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Positively Polly 💙
(@PollyPositively) reported
@EE Just joined EE & can’t get my number transferred on the app & customer services on 150 say to call back another day. Very poor start!
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Victoria Elizabeth
(@ViXenTallulah86) reported
So yet again iv been lied to, was told by @EE yesterday that an @OpenreachHelp engineer would be out today to fix the internet i havent had for 12 days now. Suprise noones shown up for the 3rd or 4th time!iv lost count now! Can anyone help me?
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Shaun watson
(@Watsonboi714) reported
@EE I know what the issue is. They explained the issue was a system error where the upgrade displayed as despatched and cancelled at the same time, hence I was waiting a call back. If I cal again I will be asked to wait another 72 hours for a call back
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Dylan
(@DylanGeddes1) reported
@EE can I get some help please
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Tony
(@t1rtl) reported
@EE Working data network signal would be better in my area
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T E N N Y
(@CraigTenny) reported
@EE is your shitty network down