EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Porth, Cardiff, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Ynysddu, Treharris, Pentre, Maesteg and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Porth |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@spasypaddy) reported
@EE The store was never open. A sign on the door would have been the minimum I'd expect if the store needed to close unexpectedly. And it had nothing. The nearest is Oxford Street. I too can Google on your website. Where's my refund for travel and time?
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12
(@Laura10990366) reported
@manmeetkapoor @EE Very wrong I’ve read many reports of other customers having this issue
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Matt // elkz 🕹️
(@notelkz) reported
@EE I am in need of urgent support, still waiting for a reply via DM.
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manmeet singh
(@manmeetkapoor) reported
@Laura10990366 @EE Same thing happened with me where a customer care sold me 35GBP mobile plan for unlimited data.I have been chasing them and calling them bur EE staff is not bothered and just waiting for their. Shift to over
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Jig
(@Jignaysha) reported
@EE is there a network issue? Can someone please confirm, I can’t get any signal and haven’t been able to since midday - thanks
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Andy And Angelica Rice
(@AndyAndAngelic1) reported
@EE We shouldn't, as customer, have to find a way to navigate your systems to get something you are clearing advertising. The person who owns and pay this account does not really do things like this online, he will prefer the phone call.
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Heena Solanki
(@Heenasolanki) reported
@EE - is there an issue on the app/online why I cannot move data between my plans? Been trying since this morning. Help please #eedata
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Shireen Naidoo
(@ShireenNaidoo13) reported
@EE my phone has no signal since 9.30am is there a network issue
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podman
(@mepodman) reported
@EE I get that 5g phones fall back to 4g if there's no 5g signal, if the 5g is present but weak why do phones still hang onto the 5g and not fall back. Iphone13 and Pixel 6 have the same issue. Can a threshold be set to fallback 4g at?
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michael teasdale
(@mickteasdale) reported
@EE Hi it has arrived now thanks…reason for leaving is cost and poor coverage at my girlfriends house