EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Blackwood, Porth, and Caerphilly.

City	Problem Type	Report Time
Aberdare	Phone	5 days ago
Merthyr Tydfil	Internet	9 days ago
Treharris	Phone	9 days ago
Aberdare	Internet	15 days ago
Hengoed	Internet	20 days ago
Merthyr Tydfil	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Chris Woods (@w00dsy_10) reported 4 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Christopher Guy (@ChrisJG1988) reported 6 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Michèle Seren💙 (@MicheleSeren) reported 11 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Brian Evans (@brianevans83) reported 18 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 21 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  geraint evans (@mrbean1977) reported 25 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Gill Howells (@gilliehowells) reported 27 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Rob O'Keefe (@WelshROK) reported 28 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  floyd cooper (@floyd2103) reported 29 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  lisa marshall (@lisa150_5) reported 31 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  dawn pugh (@dawninyoureyes1) reported 32 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Steffan McMahon (@Steffan_McMahon) reported 37 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Lee Webster (@leeweb79) reported 39 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Dino Tessaro (@savalleyboy) reported 43 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  sheryl fussell (@chickenshed24) reported 44 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  dawn pugh (@dawninyoureyes1) reported 44 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Cath (@CatherineJ43) reported 49 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Ben Williams (@BenThatFlies) reported 51 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Owain Llŷr Harris (@owainharris3) reported 54 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 56 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@AFCMattD) reported 4 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Stuart Smith (@Galaxy42_) reported 6 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  John Thompson (@Johntommo76) reported 7 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  Lace Turner (@LaceTurnerxx) reported 10 minutes ago

  @dave_odogwu @England @EE He’s **** & has won nothing.

• 
  Jessica Brown (@Jessbrown2590) reported 12 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  Stuart Smith (@Galaxy42_) reported 13 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  Chris Milbank (@ChrisMilbank) reported 15 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 18 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  Dale (@gde_dale) reported 21 minutes ago

  @EE Because the signal strength and Wi-Fi channel are identical to my neighbors. This usually happens when the a single access point is broadcasting multiple SSIDs for multiple networks.

• 
  James G (@jgoodliffe_) reported 26 minutes ago

  @EE This is incredibly disappointing. I will be submitting a formal complaint.