EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Maesteg, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	1 day ago
Blackwood	Phone	4 days ago
Blackwood	Internet	5 days ago
Porth	Wi-fi	13 days ago
Porth	Phone	14 days ago
Porth	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  dawn pugh (@dawninyoureyes1) reported 5 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Neil (@neilbennett0707) reported 7 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  K A C E Y (@KaceyEdwards91) reported 14 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 20 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  lisa marshall (@lisa150_5) reported 22 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Ross Maisey (@TweetterRoss) reported 24 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Gill Howells (@gilliehowells) reported 28 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Brian Evans (@brianevans83) reported 30 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Ricky Mainwaring (@rickmainz1989) reported 30 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Owain Llŷr Harris (@owainharris3) reported 34 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Lee Webster (@leeweb79) reported 35 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 39 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Brian Evans (@brianevans83) reported 39 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  sheryl fussell (@chickenshed24) reported 39 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Tim Powell (@timscoreboard) reported 40 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 42 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Ross Maisey (@TweetterRoss) reported 44 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Rob S Photography (@photographyrsp) reported 44 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 46 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 54 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Melvin (@Melvin23Rob) reported 25 seconds ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Kyah_Music (@KyahMusic) reported 3 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported 4 minutes ago

  @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

• 
  Gav (@aftertheflood_) reported 7 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Luke (@lukey_jt91) reported 10 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported 12 minutes ago

  @justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !

• 
  Shaun Adams (@shaundadams) reported 12 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  Gar (@Evolife80) reported 12 minutes ago

  @EE once again the network is down in NE482DA. 5th time this week.

• 
  kelly sleigh (@sleigh81) reported 14 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 14 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract