EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, Blackwood, and Porth.

City	Problem Type	Report Time
Aberdare	Phone	19 days ago
Merthyr Tydfil	Internet	23 days ago
Treharris	Phone	23 days ago
Aberdare	Internet	1 month ago
Hengoed	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  geraint evans (@mrbean1977) reported 57 seconds ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 1 minute ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Ross Maisey (@TweetterRoss) reported 3 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 8 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Steffan McMahon (@Steffan_McMahon) reported 10 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Rob O'Keefe (@WelshROK) reported 15 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  lisa marshall (@lisa150_5) reported 17 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  KD Hansford (@kdhanz) reported 26 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  . brydieloa (@brydielwoodward) reported 33 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  dawn pugh (@dawninyoureyes1) reported 38 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Tudor Brewery (@Tudorbrewery) reported 39 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  sheryl fussell (@chickenshed24) reported 40 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 40 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  sheryl fussell (@chickenshed24) reported 42 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Chris Woods (@w00dsy_10) reported 43 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Christopher Guy (@ChrisJG1988) reported 43 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Cara Marsh (@caradyas14) reported 46 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Brian Evans (@brianevans83) reported 52 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Cath (@CatherineJ43) reported 55 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bollard v2 (@PartyOfIslamUk) reported 7 minutes ago

  @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

• 
  Jack (@JHJCSports) reported 7 minutes ago

  I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.

• 
  Stu (@Teddybear55150) reported 9 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  HERATIKS (@HeratiksMusic) reported 12 minutes ago

  @EE assuming we can bin our contracts because you're not fulfilling your end of the contract by the utter dogshit signal we get after numerous complaints about it and nothing getting done about it?

• 
  Gareth Howells (@GarethJHowells) reported 14 minutes ago

  @EE Have reported it online now. Signal is very weak.

• 
  Tom (@tomavfc24) reported 16 minutes ago

  @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so

• 
  鬼萃香 OniSuika (@OniSuika) reported 16 minutes ago

  Hey @EE just thought I'd let you know that the internet you tried to gaslight me about being repaired on the 16th after gaslighting me about how it was working normally since the 4th that you now claim might be fixed for real on the 27th went down four times today.

• 
  Derek (@DerekAllan61) reported 17 minutes ago

  @sarahph412971 @EE Once they have your money they don't give a ****

• 
  Graham Bean (@FootballFactors) reported 20 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

• 
  Erika (@ErikaDucker) reported 23 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt