EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Blackwood, Newbridge, Tonypandy, Porth, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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XyZed1000
(@XZed1000) reported
@EE hi, since yesterday morning, I'm being disconnected from the network, I'm getting an Android alert asking me to connect the same as if I'm connecting to WiFi. I've restarted my phone but it's either disconnected or H+ EE website says no issues in our area?
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Sir Richard B-H-Soame 13th BT
(@SOAMER) reported
When 4g on @ee means no internet connection! What a **** network for the countryside of Shropshire the largest inland county in the uk @ShropshireStar your report highlighted how bad it was you really should do a follow up
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Amy Burnett
(@Clumsygirl78) reported
@EE customer service, what customer service?! Another massive **** up in the Llantrisant store. Mis-selling, poor information and no customer service! There is a phone, a phone I have paid for, they that won’t let me pick up! #EE #shouldhavegonetoO2
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Adam Crawford
(@AdzCrawford2003) reported
@samira_caterina @VodafoneUK Move to EE, you won’t have any issues with them. @EE can you sort her out with a deal?
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R
(@Roheel) reported
@EE you seem it acceptable to disconnect a customer when your offshore team try to resolve an issue putting their personal safety at risk
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
Hey @virginmedia - out in a town centre today - variously had 3G, 4G and 5G but regardless couldn’t place calls or send WhatsApp messages. Awful service. Never had this problem with @EE - they provided the best signal I’ve ever had. You’re even worse than @VodafoneUK
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Jenny SpawnOfDatixFellow (she/they) 🐀
(@JayGoo) reported
My smart hub has been flashing aqua since yesterday @EE - I've replaced the filter, checked the cable, and no change. Is there an outage in the SR postcode area?
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Kirsty
(@Kirstleton) reported
@EE Disappointed in my service. Were without internet for two weeks, now it’s gone again! I now need someone with authority to take control and ensure the problem is resolved ASAP before I contact Ofcom! Took two weeks to get an unsatisfactory response to my formal complaint
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TheChosenOne
(@dipak420lfc) reported
@EE I was having issues with the SIM on both phones, neither was good...
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Matt
(@Matt42417739) reported
@stephenlwright @Beno_ldn @EE I have dropped mine loads and had 0 issues.