EE

EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/05/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Aberdare, Cardiff, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Caerphilly, Maesteg, Ferndale, Merthyr Tydfil, Hengoed and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomCardiff Phone
United KingdomPorth Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NickS1215 Nick (@NickS1215) reported

    @EE If it was that good why does it always divert to the number she never wanted in the first place and all calls go straight to answer machine

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @EE Its running but not very well as noone told me i also had poor connection on that too so waiting to be upgraded on that too. Yes always on wifi calling. My partner is with another company and he has no signal problems in the house

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @EE i have a query. If i cancel my contracts and pay the remainder off, does my phne cut offf straight away or do i get a certain amount of time before this happens?

  • SarahJo57303043 Sarah Jones (@SarahJo57303043) reported

    @EE Yes and they have run the checks and no problem was identified.

  • rhinjob Ryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rhinjob) reported

    hi @EE I got a new phone and when I check in "about phone" it shows the wrong number. How do I fix this?

  • KingCantona88 S. (@KingCantona88) reported

    @EE Hi, I've had no broadband for over an hour now. Please can you advise if there is a problem in my area, and if its being looked at?

  • GregorClemens82 Gregor Clemens (@GregorClemens82) reported

    @EE Well, that doesn’t really help me getting my broadband back, does it. Without broadband I can’t do my job and therefore can’t earn any money. EE’s inactions are putting my livelihood ad risk. So please sort it out today

  • GarvJ7483 Gareth Jones (@GarvJ7483) reported

    @EE any ideas when your internet service will be functioning properly? Been having issues all afternoon with it off and on....am in Lancashire. Not good for when you have to work and keep getting kicked out of meetings online...

  • drinkingbread beastmaster (@drinkingbread) reported

    @EE Hi, my sister received a letter ref#176243790 telling her she’s missed a payment on an account she closed a year ago! She hasn’t been contacted about that account since it was closed. I’ve tried calling but can’t get through to a human. Can somebody help to sort this out? Raj

  • david_mattless David Mattless (@david_mattless) reported

    @EE Nobody ever told me the phone was locked to EE nor was I told it would need unlocking prior to changing over. Now I'm stuck. Thanks EE. You've been a great help.