EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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            Internet (48%) 
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            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
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            TV (2%) 
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Pontypridd, Blackwood, Maesteg, Tonyrefail, Aberdare, Tonypandy, Pentre, Porth and Pontyclun.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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 Magic Man 
    (@MagicMerry88) reported 
    
        from
            Merthyr Tydfil, Wales Magic Man 
    (@MagicMerry88) reported 
    
        from
            Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it? 
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 Magic Man 
    (@MagicMerry88) reported 
    
        from
            Aberdare, Wales Magic Man 
    (@MagicMerry88) reported 
    
        from
            Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help. 
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 Tudor Brewery 
    (@Tudorbrewery) reported 
    
        from
            Brynmawr, Wales Tudor Brewery 
    (@Tudorbrewery) reported 
    
        from
            Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued. 
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 Owain Llŷr Harris 
    (@owainharris3) reported 
    
        from
            Porth, Wales Owain Llŷr Harris 
    (@owainharris3) reported 
    
        from
            Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice 
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 Karma Samsara 
    (@CarolwalesKarma) reported 
    
        from
            Cardiff, Wales Karma Samsara 
    (@CarolwalesKarma) reported 
    
        from
            Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only. 
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 lisa marshall 
    (@lisa150_5) reported 
    
        from
            Abercanaid, Wales lisa marshall 
    (@lisa150_5) reported 
    
        from
            Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡 
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 Heidi Wurst 
    (@Heidi_Wurst) reported 
    
        from
            Cardiff, Wales Heidi Wurst 
    (@Heidi_Wurst) reported 
    
        from
            Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help 
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 Karma Samsara 
    (@CarolwalesKarma) reported 
    
        from
            Cardiff, Wales Karma Samsara 
    (@CarolwalesKarma) reported 
    
        from
            Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week. 
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 Desta Omar 
    (@desta_omar) reported 
    
        from
            Cardiff, Wales Desta Omar 
    (@desta_omar) reported 
    
        from
            Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE 
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 Ben Williams 
    (@BenThatFlies) reported 
    
        from
            Penmaen, Wales Ben Williams 
    (@BenThatFlies) reported 
    
        from
            Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine! 
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 Gareth Wyn Hughes 
    (@garethwynhughes) reported 
    
        from
            Tonypandy, Wales Gareth Wyn Hughes 
    (@garethwynhughes) reported 
    
        from
            Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume? 
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 Michèle Seren💙 
    (@MicheleSeren) reported 
    
        from
            Taff's Well, Wales Michèle Seren💙 
    (@MicheleSeren) reported 
    
        from
            Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help 
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 Gareth Thomas 🏳️🌈☢️🗺 
    (@garthomas78) reported 
    
        from
            Mountain Ash, Wales Gareth Thomas 🏳️🌈☢️🗺 
    (@garthomas78) reported 
    
        from
            Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔 
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 Allan Rees 
    (@welshpolitical) reported 
    
        from
            Cardiff, Wales Allan Rees 
    (@welshpolitical) reported 
    
        from
            Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap. 
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 Samantha 
    (@Samanth82113398) reported 
    
        from
            Cardiff, Wales Samantha 
    (@Samanth82113398) reported 
    
        from
            Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy 
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 lisa marshall 
    (@lisa150_5) reported 
    
        from
            Merthyr Tydfil, Wales lisa marshall 
    (@lisa150_5) reported 
    
        from
            Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months 
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 jude wood 
    (@judiththomas4) reported 
    
        from
            Cardiff, Wales jude wood 
    (@judiththomas4) reported 
    
        from
            Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒 
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 Andy Petersen 
    (@AndyJPetersen) reported 
    
        from
            Cardiff, Wales Andy Petersen 
    (@AndyJPetersen) reported 
    
        from
            Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days! 
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 lisa marshall 
    (@lisa150_5) reported 
    
        from
            Merthyr Tydfil, Wales lisa marshall 
    (@lisa150_5) reported 
    
        from
            Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me 
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 Christopher Guy 
    (@ChrisJG1988) reported 
    
        from
            Pontypridd, Wales Christopher Guy 
    (@ChrisJG1988) reported 
    
        from
            Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, EnglandCan anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis 
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 Phillip Williams 
    (@PhillipJ1991) reported Phillip Williams 
    (@PhillipJ1991) reported@EE Oh yeah like you'd be able to sort the problem. 
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 Philip Bell UK 
    (@PhilipBellUK) reported Philip Bell UK 
    (@PhilipBellUK) reportedCentre of #Leeds and no signal...pathetic @ee 
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 Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful 
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 Dale 
    (@DB83buh) reported Dale 
    (@DB83buh) reportedGood evening @EE it’s been a week now since I first reported about non existent speeds of my broadband and still no fix. what’s happening? 
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 Pamela 
    (@Pazza_81) reported Pamela 
    (@Pazza_81) reported@EE Hi! I’ve just ordered a pay monthly SIM from you as a new customer, not realising the price is only for 3 months not the full duration of the contract. Please urgently advise how I can cancel this order - I won’t be joining at the full price. Thanks! 
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 Line Ends 
    (@thebufferstop) reported Line Ends 
    (@thebufferstop) reported@EE According to your staff in the Falkirk branch of your store, there is a known issue with several transmiters in the area not working properly(2×Falkirk 1xLarbert and 1xBonnybridge). Could you say how long it will be before service is restored to the Falkirk area. Thanks 
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 Lucy 
    (@Skittles7) reported Lucy 
    (@Skittles7) reported@EE belated Christmas present - fancy fixing my internet seeing as it’s been down for almost 24 hours? 
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 Ryan Brooks 
    (@Ryzilla85) reported Ryan Brooks 
    (@Ryzilla85) reported@EE is there any reason why there is delays in dispatching phone orders even though I rang ur customer service today and was told it would be delivered by tomorrow yet DPD have no tracking or parcel info #crapcustomerservice 
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 cazzlebrook 
    (@cazzlebrook) reported cazzlebrook 
    (@cazzlebrook) reported@bt_uk and @ee why is my Internet so **** since you put new 'super fast fibre' in? Others in the same street have said it's got worse and keeps going on and off all the time!