EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Pontypridd, Blackwood, Treharris, Pontyclun, Porth, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Katy
(@KatherineLeyden) reported
@EE I've been trying to cancel my contract since December and switch to PAYG, and have twice been told it's sorted and I'm today still getting info on my next bill and charges. My contract ended in January, but you continue to charge me the full contract price.
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Jackie Kane
(@JackieKane) reported
@Anxiety_Jack_ @Soxthewavingcat @EE I find it really sad and thoughtless. These are dark times for so many. People have struggled so long and hard under the tories - we've had them, banks stealing from us and treating us like crap and now a pandemic. Folks really don't need flippant flick offs like this.
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Craig Pepper
(@craigpep) reported
@EE I just contacted the Digital sales team using the number given from yourselves but they wasn’t able to deal with my issue so transferred my call I was on hold for 5 mins then disconnected
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Stuart
(@WannabeCISO) reported
@EE No; done enough explaining / telephone calls / twitter chats - I'm absolutely disgusted with the 'service' provided by EE both from an account perspective and technical perspective. It's without question the worst experience I've had. #EEsuckass
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@EE yeah I need to cancel my contract but not one of the numbers on your website's work and all your stores in Wakefield are closed sort it out
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Abbie
(@Abbie55184925) reported
@EE can’t seem to log into MyEE via the app or safari - is there an issue?
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Margaret Heffernan
(@M_Heffernan) reported
Big thanks to @EE for making all customers who want VAT info migrate to a business account; for wasting their time in making them to do; for not explaining that on the bills and for general customer contempt as they casually outsource work to the people who pay them. Bravo
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Jacob Denny
(@AlleyBammyNibby) reported
@EE, just a reminder that you're by far the worst provider since my dad.
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Reginald Thunderbastard Esq 🇫🇷 🇯🇵
(@SatanMcBastard) reported
@Soxthewavingcat @EE I've been having that exact same issue with EOn. Appalling service...
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tasha
(@smashytashy1) reported
@redvixen100 @EE Oh bless her. It’s horrible. There’s been some many people buying more and making a profit. He’s saved since last year both birthdays and Xmas. He’s looking on EBay. But doesn’t underwhelmed I don’t want him buying from there. He just keeps showing me his money