EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Treharris, Caerphilly, Hengoed, Maesteg, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Treharris	Phone	2 days ago
Caerphilly	Internet	4 days ago
Hengoed	Wi-fi	12 days ago
Treharris	Phone	13 days ago
Maesteg	Phone	15 days ago
Merthyr Tydfil	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Lee Webster (@leeweb79) reported 13 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  sheryl fussell (@chickenshed24) reported 16 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Steffan McMahon (@Steffan_McMahon) reported 18 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Ben Williams (@BenThatFlies) reported 18 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  dawn pugh (@dawninyoureyes1) reported 20 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Rob O'Keefe (@WelshROK) reported 25 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Leah Griffiths (@LRG0808) reported 26 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  lisa marshall (@lisa150_5) reported 28 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Cara Marsh (@caradyas14) reported 30 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Magic Man (@MagicMerry88) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  sheryl fussell (@chickenshed24) reported 31 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  lisa marshall (@lisa150_5) reported 38 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Ross Maisey (@TweetterRoss) reported 40 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  sheryl fussell (@chickenshed24) reported 44 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Chris Woods (@w00dsy_10) reported 45 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Bby Gurl (@BenHarris918) reported 47 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Christopher Guy (@ChrisJG1988) reported 49 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 52 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Neil (@neilbennett0707) reported 55 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Aled Thomas (@AledThom) reported 59 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Football Mill (@FootballMill) reported 6 minutes ago

  @EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 7 minutes ago

  @EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!

• 
  Lynette Linton (@LynetteLinton) reported 8 minutes ago

  @EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.

• 
  The Laughing Gooner (@pascalgrimandi) reported 12 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  Marc Lancaster (@Kiefer1667) reported 12 minutes ago

  @EE is there network issues in wa11 area, tried to check through the app and it says it's unable to check....

• 
  Rachel Bridge (@rachelbbridge) reported 13 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 18 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  John Podmore (@John_Podmore) reported 22 minutes ago

  @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

• 
  Sandie Scrivens (@SandieScrivens) reported 30 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 34 minutes ago

  @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?