EE

EE Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/29/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Aberdare, Cardiff, Pontypridd, Blackwood, Tonypandy, Porth, Ynysddu, Treharris, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomCardiff Phone
United KingdomPontypridd TV
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hunny2908 Natasha Prior (@hunny2908) reported

    @neels_25 @EE They won’t offer you anything! My 74yr old mother had over 1/4 of her monthly income (£205) taken by @EE and i spoke to their highest customer services dept who didn’t care. They said ‘their hands were tied’ even though she had been with them 25yrs! They refused to order anything

  • carmel_roseB Carmel Rose Buirds (@carmel_roseB) reported

    @EE my signal is absolutely shocking when making phone calls in my postcode. Every single call drops. This is becoming a real issue. It happened 5 times last week while trying to make urgent phone calls to family and friends. It's been going on for about 12 months now 😭

  • moss_phill Phillbo (@moss_phill) reported

    @EE I need to buy a new sim. Which I'll never use lol laughable process. Will get one tomorrow

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported

    Well after many many yrs with @EE since they were one2one its time to leave the network and join @tescomobile. In times of the Cost of Living crisis you got to go with the cheaper provider who can offer the same phone and sim equivalent. Loving my @SamsungMobile S22 Ultra :)

  • LouiseP11994264 Louise Pearson (@LouiseP11994264) reported

    @EE What misandrist rubbish, we women (yes I've been guilty in the past) are just as bad so why not direct this at women as well as men. This is simply more woke nonsense. Anyway women's football is pretty awful truth be told.

  • katieloupalmer Katie Palmer (@katieloupalmer) reported

    @EE is there a problem with data gifting on your app at the moment? Tried closing down, re-loading, signing out and back in again….everything. Not working.

  • JohnKir42736278 John Kirk (@JohnKir42736278) reported

    @EE I've FINALLY managed to speak with someone today. Terrible service. And now even less confident of a resolution.

  • yvonnek1973 Von Walton (@yvonnek1973) reported

    @EE i havent received my order and ive paid next day delivery for it... Can someone please help me

  • MeghanAkintola Megumin ➐ (@MeghanAkintola) reported

    @EE womens football? complete indifference to it, it's slow paced, boring and barely anyone wants to watch it, not because they hate it but because they too, are indifferent to it. you can shame and guilt people all you want, it won't make people like it.

  • DanielRowbottom Daniel Rowbottom (@DanielRowbottom) reported

    @EE could do with some help, abroad, none of our phones work, and your instructions over text say to call the number… but you can guess what happens next. Fuming 😡 is an understatement…