EE outages and service status in Mountain Ash, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mountain Ash, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, and Blackwood.

City	Problem Type	Report Time
Aberdare	Phone	24 days ago
Merthyr Tydfil	Internet	28 days ago
Treharris	Phone	28 days ago
Aberdare	Internet	1 month ago
Hengoed	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 2 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Owain Llŷr Harris (@owainharris3) reported 3 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Aled Thomas (@AledThom) reported 4 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 6 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Ross Maisey (@TweetterRoss) reported 7 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 10 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  sheryl fussell (@chickenshed24) reported 15 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  geraint evans (@mrbean1977) reported 16 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  dawn pugh (@dawninyoureyes1) reported 16 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Steffan McMahon (@Steffan_McMahon) reported 27 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  lisa marshall (@lisa150_5) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  sheryl fussell (@chickenshed24) reported 34 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 35 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 36 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  sheryl fussell (@chickenshed24) reported 37 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Gareth Lewis (@cllrglewis) reported 54 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Tim Powell (@timscoreboard) reported 54 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Bby Gurl (@BenHarris918) reported 55 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 57 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@Sarahbops) reported 6 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  gary farr (@mrgfarr) reported 13 minutes ago

  @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

• 
  Katy Parkes (@KatyParkes) reported 14 minutes ago

  @EE No it’s still not working properly.

• 
  benjaminblibby (@benjaminblibby) reported 15 minutes ago

  EE suck. They need to apologise for their totally ****** service. @EE

• 
  Nate Martin (@natestategames) reported 18 minutes ago

  @EE appalling service from EE following a request for a home move for broadband. Acknowledged call made on 29th June. But apparently the move wasn’t confirmed?! Who calls and gives two addresses and a move date for it not to be booked? Now been told 12th aug!

• 
  smilingkills (@Smilingkills) reported 18 minutes ago

  @EE Sort your broadband issues out 🙄

• 
  deepR777 (@deep_r01) reported 20 minutes ago

  @EE Send be BT router please, your 4g crap box don't work 🥺

• 
  Ryan Messer (@RyanMesser23) reported 22 minutes ago

  @EE I’m unable to update my address it just says “We can’t show your address here right now Please come back later when we’ve fixed things” Is there a known issue??

• 
  peter wilson (@wilsonpeter48) reported 23 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  JamesNStringer (@MrJNStringer) reported 24 minutes ago

  @EE how on earth can you have 4 bars of signal and 5G and yet you can’t do anything online. Horrendous!