EE Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Hengoed, Caerphilly, Cardiff, Pontypridd, Blackwood, Maesteg, Tonyrefail, Tonypandy, Pentre, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
||
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Hengoed |
Internet |
Community Discussion
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EE Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chris stride
(@stridey1979) reported
@EE hi, just been on your accessories page to try and add something to my account, but it either doesn't always work first time and sends me somewhere else or when it does there is no option to buy anything at all. Are the servers down for this page or something, please help!!
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Barry Banks
(@BelCantoBhoy) reported
@EE Trying to get in touch with your bereavement team. WHERE IS THE DEDICATED NUMBER FOR THIS? Currently on an over half hour hellish wait for the normal customer service. IT SHOULD NOT BE THIS DIFFICULT AT AN ALREADY DIFFICULT TIME!
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Dan Fuzz
(@dan_fuzz) reported
@EE 16 minutes on the phone, with two different people, to try to find a resolution - and I get cut off?! Fine, I’ll just end the contract then...
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thegathering
(@thegathering89) reported
@EE the whole site is down
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Quentyn Taylor
(@quentynblog) reported
@michaelfow @EE Ironically, I've had no major problems with EE at all. It's just that I'm stuck on this silly sharer SIM contract and I have to upgrade all of the contracts individually before I can touch my own. So I'm just going to move as is easier
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Charlie
(@charliek3lly) reported
@quentynblog @EE VOXI, if you're looking for SIM only. Vodafone's network, but with way better customer support and a nicer overall experience. Social media + video streaming doesn't use your data allowance, either!
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Hazzer
(@hazzandy) reported
@EE what’s happening with the my ee app been down a while ?
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Jeb
(@jeb1986) reported
@EE Been a long time customer of yours, But if you're reintroducing EU Roaming charges in March and @O2 aren't what are the incentives to remain a customer of yours when my contract expires in a couple of months?
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Julie
(@juliemitchell84) reported
@O2 once again poor service - they accept fraudulent phones to be taken out. Then they don’t call you back, the don’t take off your credit file. Do not use @O2 - stay with @EE they care.
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Dan Fuzz
(@dan_fuzz) reported
@EE Good network maybe, same shoddy customer service as the rest of them though!