EE Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Caerphilly, Pontypridd, Treharris, Bridgend, Rhoose, Porth, Maesteg, Barry, Blackwood and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darragh Kirwan
(@KirwanActuary) reported
@EE is the network coverage checker website down? I am getting really slow speeds and trying to load website to check but keep getting error messages
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Antoine
(@honeybouboule) reported
@EE @jasonkneen Hi @EE I would very much appreciate if you'd stop ignoring every single of my tweets as I need assistance with your service which doesn't work. I never had a worst customer service experience than with you. I am about to just cancel my direct debit and go to your concurrents.
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Rupert
(@rupertbe) reported
@JonMarcStanley @EE It’s crap in london too
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Rυвσηιѕт😷💙#staysafe
(@Rubonist) reported
@LucyGoBag @EE Been there & feel your pain.Fortunately,my complaint was taken on & resolved,but after months of errors;didn't take it to Ofcom,but they advised they were willing to help.Keep at it👍🏼
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Alan Thorpe #FBPE #ProEU #RejoinEU #NeverVoteTory
(@AlanThorpe20) reported
@ee Have problem with my Huawei mobile, booked MOT appoint for today. Was told that ee don't stock them anymore & can't help me sort out - 1. Why the wi-fi won't connect up to my home set-up & 2. Why my data usage is running out before my monthly renewal date. Only seemed.. 1/2
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chorlton
(@chorlton_lee) reported
@EE good evening I’ve just purchased a used iPhone which is locked to EE. How can I unlock so it can be used on any network. Thanks
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Craig Whyte
(@craigwhyte83) reported
Don’t order an IPhone 13 pro through @EE despite them claiming it will dispatch within 7 days, they don’t have stock and have no clue when they will. Happy to take upfront payments for orders they can’t fulfil. Shop direct from apple or another mobile supplie! avoid EE #terrible
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GrahamHurstBodyComp
(@GrahamHurstBC) reported
@EE broadband and mobile data down yet again. Trying to work from home with a 1mb download speed. Not ideal!
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malcolm clarke seaside wolf
(@macwulfie) reported
@EE "more bang for your buck"????? We don't have "bucks" here and it's a stupid phrase anyway. Be better.