EE Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontyclun come from postal codes CF72.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontyclun, Caerphilly, Cardiff, Barry, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Bridgend, Hengoed and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Barry |
Phone | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jamieg2410 * 🏆🏆🏆🏆🏆🏆
(@Jamieg2410) reported
@EE 4g data network still very very poor at LA5 0SH - been like this for months. Why isn’t it getting fixed?
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Lara F.
(@Lf25793600) reported
@EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers has attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY
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Dave Marsh
(@jvd_dave) reported
@EE 2 weeks without internet and just been palmed off with another 'update in a week' message. Myself and my similarly affected neighbours are tearing our hair out. Please advise when you will start delivering the service we pay for??? Postcode RH110LA
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Joe Miotello
(@JoeMafia86) reported
@EE No problem hopefully this will help other people that wants to enable it in the future 👍 But to answer the question so far liking the phone 👌 my upgrade was due June but as I was entitled to a early upgrade & the oppo gift was introduced thought might as well get it now lol
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Lara F.
(@Lf25793600) reported
@EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers have attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY
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Maunie C
(@maunsC) reported
@EE hello my 4GEE Wi-fi mini isn’t connecting to the internet as the EE signal doesn’t seem to be running (I’m in Sunderland) you’re not showing as having an outage? I’m not able to use your wi-fi and connecting here via 4G. Please advise. Thank you
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Vic
(@is_vic_there) reported
Service from @EE past 6 months since moving house so bad I can't put it into appropriate words. No signal, no 4G, broadband dropping out multiple times/day. 20 hours plus on phone to them. Refunds not given when promised; fobbed off; stories changed, £600 to them for this. #ee
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schorty
(@Schorty1) reported
@EE if all people in customer services were like Ana the world would be a better place. We’ve no idea yet if her proposal will be the solution but my goodness she could not have tried harder to solve the problem.
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Cassandra A Campbell
(@ConsciousCass) reported
@EE if you think I'll be paying £400 for a service that wasn't used and a device that should never have been given to my son as the contract isn't in his name, you've got another thing coming! I will take this as far as it needs to go #tradingstandards #court
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Mr@sh
(@MrAsh74) reported
@EE any issues in South Wales? My business phone can’t make or receive calls and all data services unavailable... can’t get through on your 0800 number either?