EE Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontyclun come from postal codes CF72.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontyclun, Bridgend, Tonypandy, Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Blackwood, Penarth, Cathays, Ynysddu, Treharris, Pentre and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Bridgend |
Phone | |
| Tonypandy |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontypridd |
Internet |
Community Discussion
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EE Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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wayne
(@wazzalfc8) reported
@EE Noone is feeding this anywhere they don't care about customers my contract is up I'm leaving can get same sim only deal for 1/3 of price on other networks and service just as good and monthly rolling deal
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Gary
(@Garythegreat43) reported
@EE hi my ee app is down I need to make a payment he helpfully if you sort it guys or u not getting your money on time
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Chris Watkinson
(@CTW130784) reported
@ItsJamesPowers @EE Why do you need to trade in your handset ? This part I don’t understand. Eg when you take out a contract phone for eg 2 years (you’ve obviously got the phone) you just then pay for sim only at a fraction of the price then later on down the road 4+ years you get another phone
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James 🇬🇧
(@ItsJamesPowers) reported
@EE Could you provide link again? I can't find it and now need to submit one over this phone issue
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wayne
(@wazzalfc8) reported
@EE But it isn't cpi +3.9% is it your putting 4.4% on top of cpi and can you post a breakdown of investment to support your need to go full cpi when your profits are sky high already everyone is in financial hardship so your not really being fair on all the rest of loyal customers
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Lauren♐🌞
(@Lollalong) reported
@EE I'm currently experiencing a home broadband outage. It's been ongoing since around 9pm last night. I don't have a landline so unable to do any tests with an engineer. Can you let me know where I can record an outage as there is no place on your website to do so?
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I submitted a form to exe team, but they ignored me, I now have two multiple issues. I spoke to C.S. this morning about the phone and go nowhere fast, £495 will be applied and it's too late to add my £14 trade-in apparently. Then they is the issue with the tablet, I could cry!
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Chris Watkinson
(@CTW130784) reported
@ItsJamesPowers @EE Don’t understand. Are you a pay as you go customer or a pay monthly ? Or have you just tried selling a handset to them?
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Wyrdmama 🏴 🏕️🥤
(@WyrdMama) reported
@EE Has 4g gone down or something? I'm only getting H+ today in an area that I always get 4/5g. Thanks.
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HCoofs
(@hcoofs) reported
@EE I've suddenly lost all phone signal and data this morning for seemingly no reason and can't get on EE chat to ask about it. Can someone help?