EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Bargoed, Hengoed, Pontypridd, Tonypandy, Porth, Maesteg, Mountain Ash, Bridgend, Treorchy, Treharris, Blackwood, Tredegar, Caerphilly and Aberdare.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Phone | |
Bargoed | Phone | |
Hengoed | Phone | |
Pontypridd | Phone | |
Tonypandy | Phone | |
Tonypandy | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CleanScotland
(@gravija3) reported
@EE hi folks, I was tricked into a 2 year EE 5G contract (my phone isn’t even 5G ready) by a third party. I would like to remain an EE customer but would like to swap to a different tariff. Still within the 14 days. I noticed you have a better deal on your site. What should I do?
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Chez
(@chezza54256) reported
@JLL83 Absolutely disgusting service and a clear example of how these companies take advantage of our elderly, @EE should be ashamed of themselves
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Steven Neilson
(@StevenNeilson86) reported
@seanmcdonald01 @TF67_ @EE Dealt with a girl from the Greenock office on Thursday for my renewal and my partners. the customer service was amazing , couldn’t believe how helpful she was .
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It's only me
(@HitoriVendredi) reported
@EE Hi guys looking for some help recently upgraded my phone and want to give my old handset to a friend when I go to unlock on the site it says unable to unlock this device does that mean it's not locked to EE already
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RyanDrinkwater
(@RyanDrinkwater2) reported
@EE hi, my wife had a free trial of BT Sport which was due to end 17th May but she got a message saying if we don’t cancel it by then we will get charged. So we cancelled it thinking it’ll still work to the 17th and now can’t use it. Why’s this?
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Sue Whittingham
(@Sue36650435) reported
@EE @Bevbb9 Your customer relations leave a lot to be desired.
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Cbeck🐇🐇🐇🐇🐇🐇 🇮🇹 🇲🇫🍷🍫
(@CCBK666) reported
@DPDgroup_news @EE Dpd driver very rude, aggressive and threatening....all on cctv.... We have called the police and also have his registration number.. @EE dreadful and frightening service from your courier... They have also now contacted police and accusing me of theft
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Ade Dovey
(@Live_Ade) reported
@EE presume you’re aware of the continuous complaints in and around North Devon especially EX39 for poor signal right? Sick of paying premium monthly costs and still only getting 3G and 1 bar at the best of times.
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Kevin Handley
(@kevinhandley) reported
@EE I ordered a new phone online as I couldn't get through on the phone and apparently order a new number. I’ve been paying for 2 numbers without knowing. The advisor said 'sorry but that's your fault not ours'. Haven’t used it. Been a loyal customer for long. Appalling!