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EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 03/28/2024 17:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Bargoed, Hengoed, Pontypridd, Tonypandy, Porth, Maesteg, Mountain Ash, Bridgend, Treorchy, Treharris, Blackwood, Tredegar, Caerphilly and Aberdare.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomBargoed Phone
United KingdomHengoed Phone
United KingdomPontypridd Phone
United KingdomTonypandy Phone
United KingdomTonypandy Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gravija3 CleanScotland (@gravija3) reported

    @EE hi folks, I was tricked into a 2 year EE 5G contract (my phone isn’t even 5G ready) by a third party. I would like to remain an EE customer but would like to swap to a different tariff. Still within the 14 days. I noticed you have a better deal on your site. What should I do?

  • chezza54256 Chez (@chezza54256) reported

    @JLL83 Absolutely disgusting service and a clear example of how these companies take advantage of our elderly, @EE should be ashamed of themselves

  • StevenNeilson86 Steven Neilson (@StevenNeilson86) reported

    @seanmcdonald01 @TF67_ @EE Dealt with a girl from the Greenock office on Thursday for my renewal and my partners. the customer service was amazing , couldn’t believe how helpful she was .

  • HitoriVendredi It's only me (@HitoriVendredi) reported

    @EE Hi guys looking for some help recently upgraded my phone and want to give my old handset to a friend when I go to unlock on the site it says unable to unlock this device does that mean it's not locked to EE already

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @EE hi, my wife had a free trial of BT Sport which was due to end 17th May but she got a message saying if we don’t cancel it by then we will get charged. So we cancelled it thinking it’ll still work to the 17th and now can’t use it. Why’s this?

  • Sue36650435 Sue Whittingham (@Sue36650435) reported

    @EE @Bevbb9 Your customer relations leave a lot to be desired.

  • CCBK666 Cbeck🐇🐇🐇🐇🐇🐇 🇮🇹 🇲🇫🍷🍫 (@CCBK666) reported

    @DPDgroup_news @EE Dpd driver very rude, aggressive and threatening....all on cctv.... We have called the police and also have his registration number.. @EE dreadful and frightening service from your courier... They have also now contacted police and accusing me of theft

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Live_Ade Ade Dovey (@Live_Ade) reported

    @EE presume you’re aware of the continuous complaints in and around North Devon especially EX39 for poor signal right? Sick of paying premium monthly costs and still only getting 3G and 1 bar at the best of times.

  • kevinhandley Kevin Handley (@kevinhandley) reported

    @EE I ordered a new phone online as I couldn't get through on the phone and apparently order a new number. I’ve been paying for 2 numbers without knowing. The advisor said 'sorry but that's your fault not ours'. Haven’t used it. Been a loyal customer for long. Appalling!