EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cardiff, Caerphilly, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone | |
| Blackwood |
Phone |
Community Discussion
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EE Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Celox hater
(@adacable) reported
For some reason @EE still haven't made calls into ukraine free. Which is ******* absurd. There's a war on and they're charging £1.50/minuite. Fix it now.
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Paul
(@PSmiffy76) reported
@EE With this it's not the network that would worry me. It's the whole feedback loops and sensors on the robot that would worry me. Shaving is a tactile thing not a purely visual from such a camera.
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Paul
(@smokeandwax) reported
A reliable Internet connection is a key part of my cancer treatment. I recently had a problem with @EE and @MarcAllera and his team pulled out all the stops to fix it. Kudos to them for great service.
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Paul
(@PSmiffy76) reported
@paintandashes @EE My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get them£5 extra on first top up
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g🧚🏽♀️
(@__georgiamary) reported
@EE Hi, I am going to America on Thursday and I am looking at the roam further add on. If I add it on and then cancel it when I am back the end of this month will I only be charged for one month? And are there any charges when you cancel it?
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Robert Blundell
(@Bindrivin) reported
@EE Still very angry that after many months/years still apaulling unacceptably poor service for CF3 2NA. Tired of the constant so called fixing it offputs with lack of calls In or out!... Shameful business practice.
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MISS VIOLIN MELODY 💜
(@violinpony) reported
@orange @EE And I invite you to fix your network I've already talked with your support before, it didn't resolve anything
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PUTⒶ FEMINISTA
(@behemothsfork) reported
@wobblybee @adacable @EE years ago I worked briefly at the customer serv call centre for one of the Ls mentioned and we regularly got calls from angry people who got confused between the concepts "cheap international calls" and "cheap roaming rates"
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Paul
(@PSmiffy76) reported
@EE @PatDutt26551284 My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get her £5 extra on first top up
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Alice
(@aliceyounger_) reported
@EE hi, I ordered a new phone yesterday & have not received a delivery time slot yet, would you be able to check if the order went through? I had a few problems getting it all sorted so just wondering if it's actually worked, thank you