EE Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Bridgend, Bargoed and Pontyclun.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE please can you help me with my upgrades??
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Lee Webster (@leeweb79) reported from Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Rhys (@TheRhysCooper) reported from Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The early phase biostats guy (@bosicle17) reported
@EE @scottparky Hi, mine is also down, I've sent a PM
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Luca ✈️ (@LucaEGKK) reported
@EE problems with data atm?
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Justin (@JustCld) reported
@EE What is the point loads of others are having the same issue
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Stewart (@stewkulele) reported
@EE Good afternoon, if I’m showing full 4G signal but can’t get online (but can make calls) even after a phone restart, is that likely to be a me issue or a you issue? I can’t see any problems on the coverage checker. Thanks
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Jenny Wright (@JennyWr44141296) reported
@EE hi is the mobile data part of your network down? Me and hubby can’t seem to use 4G at the moment. My hubby needs the mobile data for work, he has the unlimited data plan as well so he hasn’t ran out of data. Please advise
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Formerly chelski_blues (@mfrayCFC) reported
@TomCIarke @EE Yep, no data here in London. Tried to call @EE but they won't connect you to customer services. Increased my bill by 3.9% + inflation just recently but can't answer the phone...
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Ched (@Chedderrs) reported
@silkyjnr @EE Im having the same problem.
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Bradford Longflap (@longflap) reported
@EE You OK ***? Network's borked
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ELUS1VE 𓁼 𓃵 𓄿 (@GRIMESPIRIT) reported
@ee Why did I have no internet access for 30mins+ wtf
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scottparky (@scottparky) reported
@EE Hi Jason, logging onto your website isn’t my issue. My issue is my mobile data isn’t working.