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EE Outage Report in Merthyr Tydfil, Wales

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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merthyr Tydfil, Wales 03/23/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Mountain Ash and Abertillery.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Phone
United KingdomMerthyr Tydfil Wi-fi
United KingdomBlackwood Internet
United KingdomTreharris Wi-fi
United KingdomNewbridge Wi-fi

Community Discussion

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EE Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rich_atkins Rich (@rich_atkins) reported

    @EE I think your network might be knackered in the PE30 area.

  • ByronAdlam byron (@ByronAdlam) reported

    @EE we have an outage in Port Talbot. How long until its fixed?

  • aphillips_uk Adam (@aphillips_uk) reported

    @EE Why is the signal so intermittent and connection on your network (when connected) so bad in the NP11 region? 4g/4g+ area, touching on 5g.

  • cardboardcities Laura Kitty Redburn (@cardboardcities) reported

    @EE Hello! My phone keeps constantly disconnecting from EE service. Pixel 6 on latest updates. Tried a restart, a network reset and removing/reinserting SIM to no avail. Please help!

  • markythegay Mark Stott (@markythegay) reported

    @EE had to report a fault again(3nd time) about my broadband it stops working for a day or so but works when the engineer is here to fix it

  • JackSarge Mourning Glory (@JackSarge) reported

    while I'm here there's no way I'm landing a plane on that @EE connection, best uk network is totally believable when our country is so unbelievably mid

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @EE What’s worse nobody who I have spoken to at customer services has even offered an apology

  • SimonPThurston Simon Thurston (@SimonPThurston) reported

    Hello @EE - I was told by one of your customer service staff that I'd receive VAT invoices through the post within 3 to 5 days. That was 13 days ago. Just want to check this request is still being actioned. Thank you.

  • KateTimbrell Kate Timbrell (@KateTimbrell) reported

    @EE Hi Bob, it’s a wifi mini portable which we pay for monthly. The signal drops at least once a day, even if it’s fully charged and/or connected directly to a laptop.

  • IIllIlIIlIIlllI ً (@IIllIlIIlIIlllI) reported

    @EE im trying to set up my new phone/ sim with you guys but whenever i try to enter my phone number in MyEE it says it doesnt exist. i dont have any service or mobile data too. do i have to wait until the first billing date to use the phone? it says the billing date is the 18th