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EE Outage Report in Merthyr Tydfil, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merthyr Tydfil, Wales 01/21/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Ynysddu, Treharris, Pentre and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy TV
United KingdomPontypridd Internet
United KingdomPorth TV
United KingdomFerndale Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Towherenow Paul ☕️🌻🌍🌱🇪🇺🇺🇦 (@Towherenow) reported

    So, just my regular reminder NOT to use @EE as your service provider, as they'll rip you off with 'additional charges' even when you cancel your contract and go PAYG. Dont trust them!! @EEComplaints

  • Oracle_Theory Oracle (@Oracle_Theory) reported

    @EE @EEHelpdesk You guys have sent me 18 text messages in the last 40 minutes, all identical, all about my contract that expired like 2+ years ago. I know it expired, can you chill out? WTF. Please just stop sending me this message on repeat. It's ridiculous.

  • JCHV123 James (@JCHV123) reported

    @EE looking to change/cancel my contract with you when it finishes on 28th of this month. Can I not just cancel on the app/online instead of calling?

  • damawa42 Daniel W (@damawa42) reported

    @EE Hey *********, you've sent me nine SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.

  • damawa42 Daniel W (@damawa42) reported

    @EE You've sent me eleven SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.

  • everythingstops everythingstopsfor.. (@everythingstops) reported

    @EE Broadband , we have had this issue for months so we’re told the new full fibre would be better but it’s not

  • Guy23Rich Richie (@Guy23Rich) reported

    @EE when’s the next release of ps5 please? that’s the real problem I need help with.

  • damawa42 Daniel W (@damawa42) reported

    @EE You've sent me four SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.

  • mariagoddard06 Maria Goddard (@mariagoddard06) reported

    @EE Never mind better luck next time

  • damawa42 Daniel W (@damawa42) reported

    @EE You've sent me five SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.