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EE Outage Report in Merthyr Tydfil, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merthyr Tydfil, Wales 09/13/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Porth, Hengoed, Ebbw Vale, Treharris, Maesteg, Abertillery, Aberdare, Blackwood and Bedlinog.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 5XutB wolfisharp (@5XutB) reported

    @EE @darren_cullen @GlastoFestFeed Looks like he overheard EE employees saying they throttle (slow down) other network traffic that can’t be true can it?

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE @dan161285 I wouldn’t bother with a DM , they just give you advice on how to improve your signal , they don’t want to say anything about loss of coverage today . Demand compensation instead

  • Muzziman777 Jay (@Muzziman777) reported

    @EE I don’t have EE anymore .. left them .. shocking service , EE only respond when they are called out VIA social media.. your network is slow and btw that ad about landing a plane is absolute rubbish.

  • Essco_84 Alex Lesseps (@Essco_84) reported

    @EE the coverage in Willesden Green NW2 has been horrifically bad for nearly 6 months now, pretty much non existent indoors (iv lived in the same house for 4 years and never had an issue). Why do insist on saying there are no issues in the area ?!

  • puretemerity Nicole Brandon 🐊🌴 (@puretemerity) reported

    @ShannonVallor @EE Virgin Media has been pretty good in Edinburgh. But be warned, their customer service has tanked hideously in the last year. :(

  • Helmethead___ Helmethead (@Helmethead___) reported

    I was just wondering, is there anyone out there that is actually satisfied with their @EE #ee 4G broadband? I think there’s more chance of meeting an amoeba on Saturn than finding a satisfied customer. £55 per month for a such dreadful service is just daylight robbery. Utter poo.

  • horseygin ginny young (@horseygin) reported

    @charlotteagee @EE I have the same problem! In italy and asked for advice before coming over- now i find service has been limited !

  • s999cre Chris Edwards (@s999cre) reported

    @EE Is anyone actually on EE mobile customer service? I have been waiting on chat on the app for 2 hours now without any contract from ee

  • jonatha00863400 jonathan hough (@jonatha00863400) reported

    @EE @darren_cullen @GlastoFestFeed Sod Glastonbury, what about paying customers with no service today . Totally ignored

  • AussieNach Lee Neicho (@AussieNach) reported

    @dan161285 @EE @O2 Signal is excellent and better value for money. “What’s in the Shed Kev?” “A shed load of no data”