EE Outage Report in Merthyr Tydfil, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Porth, Mountain Ash, Crickhowell, Hengoed, Aberdare, Ferndale, Pontypridd, Merthyr Tydfil, Tonypandy and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Porth |
Total Blackout | |
| Mountain Ash |
Phone | |
| Crickhowell |
Phone | |
| Hengoed |
Phone | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DevChris
(@RetroHelp) reported
@EE half of websites aren’t working on 4G since iOS 15.1 - what gives? Tried rebooting, resetting network settings (settings>general>reset>network) no luck works fine once on WiFi.
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DarfleGaming
(@DarfleGaming) reported
@c_campbell9999 @EE Mine arrived today but I never got any emails or texts saying it was dispatched
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ben richards
(@richards1) reported
@c_campbell9999 @EE ive had the same issue, however i just downloaded the DPD app and can see the parcel is on there now. might be worth doing because i had no idea about it
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xLaineyx
(@EJMASSON) reported
@EE struggling to get through to customer services, anyone available to help on this ? Delivery issue
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Pointylegend
(@Pointylegend1) reported
@Ctech94942014 @EE I've just been told it's gonna be 14 days from when I pre ordered. Not including weekends. Stock issues for the 256gb storage version.
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SP
(@Sunil_YG30) reported
Who knew trying to get an upgrade with @EE would be so difficult? No live chat service, rang three times but no answer, on hold for AGES. Poor service 🙃🙃🙃
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Paula-Marie Geraghty
(@paulagerts) reported
@EE @lbenno45 Also having trouble in this area for the last 4 days, haven’t been able to receive or make phonecalls and texts. Absolute joke now
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Simon Elias
(@SimonElias) reported
@EE help me. You terminated the wrong contract while I was on the phone to you!! I can’t make calls or text. I have no network!
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Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia @virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't
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Martin Ricketts
(@martin1ricketts) reported
@EE WHAT IS WRONG WITH OUR BROADBAND….ROUTER STILL REBOOTING (3rd router) MASTER SOCKET HAS BEEN CHANGED, ENGINEER HAS BEEN OUT TWICE HE SAYS ITS THE CANLE COMING IN OPENREACH HAVE BEEN OUT THEY SAY CABLE IS FINE ITS THE ROUTER THE PROBLEM STILL EXISTS ITS DRIVING INSANE….😡