EE Outage Report in Merthyr Tydfil, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent EE outage reports came from the following cities: Blackwood, Caerphilly, Tonypandy, Pontypridd, Treharris, Aberdare, Hengoed and Abertillery.
City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Phone | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Magic Man (@MagicMerry88) reported from Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Manya Blanca (@ManyaBlanca) reported
@EE Its awful really, when you've to get your bank to investigate fraud on your account. Christ am I going to be some pain in your ***! If there's a set of beuracrats I can throw you to the indifference of, I'll find them!
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coach-vahid (@coach_vahid) reported
@EE again no internet. Rubbish. And no help from you as everything is ok.
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William (@willtweet1234) reported
@Birdjokes1 @EE Sounds about right, don't ever use the chat service, they lie to get you into contract too.
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William (@willtweet1234) reported
@EE has to have the worst chat service! The advisors lie to you to get you into a contract! I then try and get this resolved and the next person I speak to hasn't got a clue what's going on! Say goodbye to a 15 year customer!
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Manya Blanca (@ManyaBlanca) reported
@EE what kinda scam are you running? Turned off the 4g mast in the Clapham area rather than fix it and now there's a 5g mast outrage for the second time in 2 weeks. Another customer lost! I've never been so grateful for a cooling off period!!!!
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beth (@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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LRICMWZC (@harryspecms) reported
@EE I have a valid PAC and your system keeps saying it’s invalid. I’ve been waiting since Friday. The EE SIM is active, and I’ve checked everything. I need a manual port done immediately. No one is answering 150 or support. Fix this ASAP.
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LRICMWZC (@harryspecms) reported
@EE Useless! You don’t want to help your customers shame on you
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Jeff Stevenson (@Globalgagster) reported
@BT @EE Not sure how either of you are still trading — impressive, really. You closed my complaint saying you couldn’t contact me..lie ! You dug up our garden without asking, then told us you’d laid cable. You hadn’t. Maybe it’s imaginary fibre — like your customer service.
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Oldworld History (@Oldworldhistory) reported
@EE just check the internet speed and signal unbelievable