EE Outage Report in Merthyr Tydfil, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pentre, Pontypridd, Porth, Hengoed, Ebbw Vale and Treharris.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
Wi-fi | ||
Phone | ||
Total Blackout | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I want to cancel my contract
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Gill Howells (@gilliehowells) reported from Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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geraint evans (@mrbean1977) reported from Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Lucy (@HeyLucyAnne) reported from Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Cara Marsh (@caradyas14) reported from Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Matt (@Matt996) reported from Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Rob S Photography (@photographyrsp) reported from Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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floyd cooper (@floyd2103) reported from Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Remy & Kev (@theratcliffe82) reported
@EE And just like that, my annual cost for my 2 lines has increased by £22.80... How the hell is that justified, when the majority of my monthly payment is paying for a handset. Surely the increase should only relate to the service you provide, and not a handset being bought.
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Akula (@Akula1978) reported
@EE 10 year loyal customer , pre ordered the s23 ultra. Told to return it to get the free buds. All data on new phone etc. Absolutely ridiculous
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andy (@_ihatetories_) reported
So there you have it folks, @EE will continue to hold their nerve in robbing ******** out of you even when they know they've been found out, cheers for the phone guys.
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Bruusen (@Bruusen) reported
@EE is the single worst company I have ever been in touch with as a consumer.
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El Paso B Aрахіс (@PasoPeanuts) reported
@HowesTheBacon @EE Bin them off. They’re breaking their contract anyway. Greedy gets. I’m also on EE and I will be an ex customer as soon as I get that notification.
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Liam Barness (@liam_barness) reported
@rosi_roberts_ @EE 14%!! The amount of texts I get stating ‘there is an issue in your area’. It’s already the most expensive network, that’s a pisstake
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Michael (@MRossi86) reported
@EE @OliverFindlay Why can’t you pass the cost off to the networks that piggy back off of the EE network? Non of them pass this cost onto the customer! Going direct obviously isn’t the way to go anymore!
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Alexandra Fitzgerald (@AlexandraAnneMU) reported
@LimeGreenConslt @EE Honestly- i’m tied in until November. I’ve been a customer since the old Orange days on my first mobile as a teenager. This is totally unacceptable and what a way to take advantage during a cost of living crisis. I can’t believe they can justify this
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NotSoMuch (@kingaoliver2) reported
@ee don't even have the decency to offer a get out of contract option due to their extortionate price increase, trapping financially vulnerable people into contracts they can no longer afford. Well **** decency YOU ROBBING, SCAMMING, THIEVING *****!!!! End your contract ASAP!!
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Cassie (@cassiegerrie) reported
@EE 14.4% increase in price charges?! Is this some sort of weird joke? Always been an EE customer but that will be getting cancelled when my contract runs out this year.