EE

EE Outage in Merthyr Tydfil, Wales

Problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47 and CF48.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in Merthyr Tydfil, Wales

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Merthyr Tydfil and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in Merthyr Tydfil, Wales 01/17/2022 16:05

January 17: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 39.77% Internet
  • Phone 36.30% Phone
  • Wi-fi 9.93% Wi-fi
  • Total Blackout 7.94% Total Blackout
  • E-mail 4.76% E-mail
  • TV 1.30% TV

EE Outage Map Near Merthyr Tydfil, Wales

The most recent outage reports and issues originated from Aberdare, Caerphilly, Bargoed, Ebbw Vale, Newbridge, Blackwood, Pontypridd, Tonypandy, Treorchy, Tonyrefail, Merthyr Tydfil, Tredegar, Abertillery, Mountain Ash and Treharris.

United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomBargoed Internet
United KingdomAberdare Phone
United KingdomEbbw Vale Internet

EE in Merthyr Tydfil, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • itsabiparker Abbie (@itsabiparker) reported

    I have NEVER known something as difficult as an upgrade with @EE WOW

  • YoSignals John Carroll |  (@YoSignals) reported

    @alexbloor @peterg @EE Word on the street is EE supports emergency service networks so their resilience and services _should_ be better than other mobile providers

  • alexbloor 𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ (@alexbloor) reported

    @peterg @EE I mean, I don't know. Is twitter the right way to get to high levels of customer service? I don't think so. Did it get flight refunds pronto, where calling and emailing had failed. I'm constantly surprised by social media for useful info and support.

  • dan_jenkins Dan Jenkins (@dan_jenkins) reported

    @alexbloor @EE Going to go with no… based on experience here but you’d think it would have to be if it’s part of the emergency network

  • alexbloor 𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ (@alexbloor) reported

    Hi there @EE Could you please tell me, are 100% of EE operated cell sites backed up with batteries, such that in a power cut, the service that site provides is maintained?

  • iyshaikh Irsh Sha🔝 (@iyshaikh) reported

    @EE Worst service by #EE

  • michfowle Michelle ✨ (@michfowle) reported

    @EE Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!

  • michfowle Michelle ✨ (@michfowle) reported

    @AnneMWatts @EE I think it’s bad they never give you any warning that the plan is not available,Ive tweeted them twice and been ignored to try to sort it. Hopefully you’ll get yours sorted ASAP .

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Finally got data. Turns out @EE can't make their service work on my 'phone, which is nice. Had to buy a new 'phone.

  • Hollieduce Hollie (@Hollieduce) reported

    @EE hi. I may be about to ask a stupid question; however, my bank card goes out of date at the end of the month and I have a new one. My payment is direct debit so I wasn’t sure