EE Outage Report in Merthyr Tydfil, Wales
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The latest reports from users having issues in Merthyr Tydfil come from postal codes CF47 and CF48.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent EE outage reports came from the following cities: Ferndale, Ebbw Vale, Merthyr Tydfil, Maesteg, Blackwood, Caerphilly, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy, Bargoed, Pontypridd, Porth and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Internet | |
| Ebbw Vale |
Internet | |
| Merthyr Tydfil |
Phone | |
| Maesteg |
Internet | |
| Merthyr Tydfil |
Total Blackout | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Cooke
(@mattcookephoto) reported
@EE hi folks at EE, question re broadband services. I have EE fibre usually getting 40plus Meg downloads, but currently getting 0.22 speeds.... Usual router reboots not improved it. Are there issues today? Please advise.
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Mimi 🐱
(@miriam_dinis) reported
@EE I have an English number with @VodafoneUK but I am currently living abroad. Because of their changes, I want to leave them. But I would like to keep this number. Is it possible to keep it but changing the service to you? And how can I do it please? (Especially, at distance).
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John Russell
(@JackyRus43) reported
@EE Had engineers out as there was a fault but it’s not on line into the house it’s the router!! Sent plenty emails & had some replies but nothing to resolve the issue
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Roxy Ward
(@RoxyWard) reported
@EE Every single time I try to log into My EE and manage my account it just says 'unable to complete your request right now. Please try again later.' I urgently need access. Help?
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Longlyload Gaming
(@longlyload) reported
@EE Yeah it was, I understand that it’s been a bank holiday so not an issue if I’m in a queue, but just want to make sure it’s not been missed
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Kunj
(@JackDanIce) reported
@char_trendell @EE I’d just move to another provider Charlotte, it’s more expensive for them to loose you than acquire a new customer; vote with your feet, if they can’t give decent customer service but insist on taking payments on due time then so be it, adios
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Chris Timbs
(@christimbs) reported
@EE There is no 4G, is the network down?
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BECCA
(@fashiontrain) reported
Hey @EE I’m still awaiting a refund of £46.98 from over 10 days ago... can you help?
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Mrs Porter
(@kerryporter22) reported
@EE Seems to be a problem in AB25 area, no 4G, can you advise?
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Natasha Fletcher
(@NatashaFletch_) reported
@EE hello I have tried to register for EE perks several times with my nhs email. Every time I try to validate my email it just takes me back to the login page and then when I login it says validate email. I have been trying since mid December now can you help? Thanks