EE outages and service status in Risca, Wales

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Risca, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Risca, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Pontypool, Cardiff, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Pontypridd	Phone	15 hours ago
Pontypool	Phone	6 days ago
Pontypridd	Internet	9 days ago
Cardiff	Internet	16 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

• 
  Lee Webster (@leeweb79) reported 2 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Nathan Fox (@Foxy_005) reported 12 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 15 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Uncle Fester (@stewpalm) reported 16 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 16 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Anthony Pesticcio (@TheRealBerty) reported 23 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Ty✌🏾️ (@Tyrone_PT) reported 25 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 25 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Karma Samsara (@CarolwalesKarma) reported 29 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Dino Tessaro (@savalleyboy) reported 40 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Heidi Wurst (@Heidi_Wurst) reported 42 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Michèle Seren💙 (@MicheleSeren) reported 44 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Steffan McMahon (@Steffan_McMahon) reported 47 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  sheryl fussell (@chickenshed24) reported 49 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Angela Sweeney (@angelawales) reported 49 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Mike Conjoice (@mikeconjoice) reported 51 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Nörm•i•am (@storrmin571) reported 52 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Chris Woods (@w00dsy_10) reported 53 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 53 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Purves (@purves_liam) reported 14 seconds ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  nstoker (@nstoker) reported 2 minutes ago

  The EE network is down again in Washington. Deep sigh @EE

• 
  Cathy (@CathyVhal) reported 5 minutes ago

  @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.

• 
  Christopher Tracy (@Milnero4) reported 6 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Ben Parker (@BenParker10) reported 8 minutes ago

  @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.

• 
  Jonathan H (@howdo01) reported 12 minutes ago

  @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

• 
  JJ (@TrentRedsnor) reported 13 minutes ago

  @EE hi, you've sent me a lovely reward offer for a new Samsung phone but for trade ins my Samsung z fold 7 isn't listed, so can't purchase. Help?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 13 minutes ago

  @EE You know what, you're going to give a refund for the money I've paid for this 4G hub garbage. You cannot charge for that. I barely get any internet... Another company taking the absolute piss.

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 13 minutes ago

  @EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?