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EE Outage Report in Risca, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Risca, Caerphilly County Borough, Wales 11/26/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Treharris, Newport, Pontypool, Merthyr Tydfil, Cwmbran, Pontypridd, Hengoed, Caerphilly and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomTreharris Internet
United KingdomNewport Internet
United KingdomTreharris Internet
United KingdomNewport Phone
United KingdomNewport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _BenPrior _theadventuresofben (@_BenPrior) reported

    @SophieMaeMeeson @EE Glad its not just me. Signal patchy, can't log in to account via Web or app.... All a little too strange.

  • BpStu Stu_BP (@BpStu) reported

    @keeforelli @EE Yeah I have the same. Mobile Internet isn't working on top of the issues with IG, FB and WhatsApp

  • vashti Vashti ∞ (@vashti) reported

    @OnThe1kthNight @mattblaze @EE It looks like a lot of collateral damage is happening because everyone keeps trying to find Facebook, leading to general network fail.

  • Invyism Invy (@Invyism) reported

    @EE Hi, just DM'd you because I've waited all day for DPD only for the driver to bugger off back to the depot with my package. Would appreciate some help please, thanks.

  • irma45080528 irma (@irma45080528) reported

    @EE - your customer service is not available thus evening!

  • NathDunn Nathan Dunn (@NathDunn) reported

    @EE no broadband and cannot connect to 4g.seems to be a mass outage. Tried calling and all I get is a recorded message

  • wendyisaacs wendy isaacs (@wendyisaacs) reported

    @elliirosee @EE There was definitely an issue, my Internet went off around 5pm and them sporadic access for a number of hours. It seems denial is not just a river in Africa!

  • pierre_w33 Pierre (@pierre_w33) reported

    @EE @elliirosee When you say reported issue “in the area”, do you mean the entire country?? Why are you not acknowledging that this is a widescale problem?

  • BrettandBeer Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • benbobsheff benbobsheff (@benbobsheff) reported

    @EE hi guys. I would appreciate some help. Having problems with an order I made. Can’t seem to be able to talk to anyone about it. Would be appreciated if anyone can help.