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EE Outage Report in Risca, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Risca, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Risca, Caerphilly County Borough, Wales 10/16/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Risca, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Newport, Cwmbran, Caerphilly, Pontypridd, Ebbw Vale, Pontypool and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Risca, Wales

Latest outage, problems and issue reports in Risca and nearby locations:

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AbzillaK Abzilla VS King Kong (@AbzillaK) reported

    @EE wtf is going on with the signal in Balham/ Clapham South for the past few weeks. This is getting ridicules, my whole family is paying a lot for one bad and horrible internet. Fix now or I’m leaving

  • paparuns Phil (@paparuns) reported

    @UK_Daniel_Card Thanks to @EE it's not working at my house at all

  • elliotharris Elliot Harris (@elliotharris) reported

    @EE Only anyone who has no clue about customer service would send my wife a survey about their performance when on the advice of the call centre we had to resort to her submitting a complaint about the appalling customer service!! EE Deal with my wife's complaint first!!

  • Georgedroydniga Мертвый (@Georgedroydniga) reported

    Hello, @ee I'm having an issue with my phone number 07498622995. After a year of not using the SIM, my outgoing calls are blocked, and I got a payment error when trying to buy a plan: "Sorry, we were unable to complete your request right now."

  • NeerajG54688992 Neeraj Gupta (@NeerajG54688992) reported

    @EE Thats the issue..i am not able to login into app. I'm stuck in a loop

  • Franklinlufc Jon Sheader (@Franklinlufc) reported

    @Lionesses @EE Needs dropping,so slow and always out of positionBronze the same,u can’t win gales with no pace in defence or midfield

  • xJakey_Kx Jake (@xJakey_Kx) reported

    @EE How can yous be number 1 when you over charge for your contracts, your staff members are rude, and 90% of the mess up on bills and it’s our faults not yours, us we have to pay because of your ***** ups! Been with yous since 2023 and I’ve hated it so much! Your the worst

  • HelenD132 Helen D (@HelenD132) reported

    @EE @thewindburner Same here. I'll be leaving EE as soon as I finish work on the 18th. Not had any signal in my work postcode for many months, and now they want me to pay for data I won't be able to use.

  • Karlfl Karl Flinders (@Karlfl) reported

    @EE Do @EE and @BT not have the technical capability to provide an alternative while it is down. Lots of roadworks around SE23 and SE26, so I guess a spade has gone through cables.

  • Past_legend Mr (@Past_legend) reported

    @EE Hello i need help and can’t call 150