EE Outage Report in Risca, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Risca, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Penarth, Bargoed, Pontypool, Pontypridd, Hengoed and Merthyr Tydfil.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Angela Sweeney (@angelawales) reported from Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Angela Sweeney (@angelawales) reported from Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex 🦁 (@goodzorr) reported
@EE You say you're using the price increase to invest and make things better, but nothing ever does the consumer end. Can't see why I should pay for 500mb when it never passes 300mb. Will be dropping down or changing provider asap
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Agris Bečmanis (@Lanankuras) reported
@NatalieBeighton @jennifer2142 @EE Wi-fi calling has never been good. Dont matter of signal.
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Alan Johnson (@alanjohnson03) reported
14.4% annual increase? @EE this is a joke do you think this is an acceptable way to treat your customers. One line cancelled already & other will be gone when contract comes to an end in a few months. You live in a world where you think everyone is getting 10% pay increases?
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Sadia Azam (@SadiaAzam17) reported
@EE could you advise if there are network issues in High Wycombe? Currently experiencing poor-no signal.
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Ben (@Ben68023267) reported
@EE @BAFTA @EEUK Awful money grabbing company. I've been with you for 10 years. Come October I'll be leaving. 14% increase is absolutely unjustified.
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Louise Penn (LouReviews) (@loureviewsblog) reported
Slow handclap for our mobile provider @EE & their "mid-contract price rise" of 14.4%. Very unlikely to remain with them when this contract ends. Any better deals/rises out there at other companies?
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Rebecca Oates (@rebeccaoates_13) reported
@Lionesses @EE Stanway or Toone or Greenwood they never stopped whereas James and Bronze sometimes I forgot they were playing
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Paul D (@PDonnghaile) reported
@PatMurray000 @EE have emailed to tell me my bill is going up by 14% It seems the consumer is being sucked dry as different service providers exceed previous profit margins making record profits. This makes no sense but makes me very angry and very skint!!
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Hiten Patel (@H1tenPatel) reported
For a few weeks now I've had crappy phone signal and data connectivity issues with @EE but it's impossible to try and get to speak to someone due to their new automated visual system.
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Teen Laqueefah 🇺🇦🏴 (@babeoftoyland) reported
@EE really disappointed in your services, called to ask for help in paying my bill instead nothing. @SkyHelpTeam have been amazing however...be more like them!