EE Outage Report in Penarth, Vale of Glamorgan, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Newport, Rhoose, Caerphilly, Weston-super-Mare, Barry, Penarth and Pontyclun.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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cheryl (@cherylockerby) reported from Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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sofia (@sofiaBswaine) reported from Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Jules Morgan (@thejoolzman) reported from Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil J A McFarlane (@NJAMcFarlane) reported
@EE I've an interesting question 🤔 why would one of your customer service advisors in your store say have you got a small business, when I said no they said are you sure because if you sell anything such as stuff on eBay is classed as having a business then you can get a
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Chloanch (@Chloanch1) reported
And I can’t call to finish my upgrade because no service at all! @EE
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Babygirl (@Babygir39089007) reported
@EE my phone has no service after I update my phone to the IOS 15 what should I do?
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Neil J A McFarlane (@NJAMcFarlane) reported
@ee can get a better deal if you go onto a business contract. At the time I felt forced into going down that route and a few years down the line I'm still stuck on a business contract rather than a normal service 🤔 @MartinSLewis
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clive (@clivers_uk) reported
@MarcAllera @EE @mobIndAwards Shame the staff in the Gosport store don’t take note! Never seen such a bad representation for a company disinterested laying in the chair like slobs!
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Chino_cfc (@Chino897) reported
@EE I need help unlocking my phone on all networks. Every time I put in the serial number I get an error asking me to put in a valid serial number.
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Anticz🔰👁🗨 (@TeeAnticz) reported
@MarcAllera @mobIndAwards @EE Shame about the shoddy customer service EE provides 👏🏽
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Bomber1963 (@Bomber19631) reported
@BBcwatchdog @EE Reported problem Saturday after 30 min wait . Promised to call back that day . Nothing happened. I called back Monday after another 25 min wait . Grumpy man said he would definitely call back . Well it's Wednesday evening and no return call.
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James Brogden (@skippybe) reported
@EE ordered phone from you for delivery today 4pm-6pm, when someone would actually be home, but delivery attempted at 11am, when nobody was. What was the point of that, then? You must be aware of @UPS_UK APPALLING customer service, so why use them? Unhappy customer here.
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Chopper Cam (@cam_chopper) reported
@EE Wow 6hrs to reply. The signal is now back but that doesn't negate the fact that we had no warning of signal loss. I'm sorry but I have had it with EE and am switching mobile contracts as I've lost money today due to not being able to receive calls. My customers were annoyed