EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Penarth come from postal codes CF64.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/30/2025 20:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Pontypridd, Penarth, Cathays and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomPontypridd TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • C_AfterDarke Connor Clarke (@C_AfterDarke) reported

    @EE I am trying to renew a payment on my EE account by adding a new card. Your site won’t let me do this. It keeps redirecting me to re-fill my details again & again every time I push confirm. I can’t call for support & the online chat feature hasn’t helped either.

  • hajrah_x Hajrah Mukhtar (@hajrah_x) reported

    @EE my app is having technical issues

  • BigGucciCapo1 °★🇯🇲ρяєттувσу∂єиz🇯🇲★° (@BigGucciCapo1) reported

    @EE your app still not working!!? 😩

  • 1878cmj Mr CMJ (@1878cmj) reported

    @EE I'm in Belgium then Holland, but my phone is on emergency calls only, I want it fixed

  • sophiecyouthcic Sophie Simpson (@sophiecyouthcic) reported

    @EE I’m absolutely disgusted with your service. I have got an upgrade that wasn’t due for delivery for 7 days. You then delivered using @DPDgroup_news who have delivered to a different address 4 days ago. I do not have the phone and your telling me it’s my problem to sort!!

  • ManWithNoLife1 ManWithNoLife (@ManWithNoLife1) reported

    @EE If you can do all these smart things, why can't you take cash in your stores and assistance help with top ups?

  • psmcg76 Paul McGee (@psmcg76) reported

    @EE any issue in EH53 area?

  • ryan54752513 🎅Ryan Alf Stewart🎄 (@ryan54752513) reported

    @EE Dad had his Google account compromised from a phone in Korea. They spent £230+ on apps. We have contacted google but they need a correlation ID for each purchase off you. EE customer service say this doesn't exist. What do we do?

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported

    @EE You have been charging me insane amount of money but what about providing a better network or service which I expect in return? The whole M44AX postcode is having an issue here in Manchester UK, I hope your team won't come up with COVID as the probable cause of poor service.

  • jamesmcjsmith James (@jamesmcjsmith) reported

    @EE Every time I clicked login on the website I got an error message and every time I clicked pay bill on the app I got an error message.