EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Penarth come from postal codes CF64.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/30/2025 18:15

December 30: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Pontypridd, Penarth, Cathays and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomPontypridd TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pablo04026357 Pablo🇬🇧🇮🇱 (@Pablo04026357) reported

    @ee your bot service is also a joke, I will be cancelling my phone contracts that I have had for about 15 years and talk to a solicitor about cancelling my TV and broadband service. I have tried and failed to talk to anyone. You have failed.

  • superhoop_64 Mark Davies (@superhoop_64) reported

    @ee.co.uk Has to be one of the worst companies I have had to deal with. Really bad service, a charge taken for a unreturned box, that was returned and confirmed by EE. Terrible reception means it is difficult or impossible to watch live TV.

  • gentle_nic29012 Nikki (@gentle_nic29012) reported

    @EE Hi phoned support today about a bill query, and now I am unable to make calls or text or use data??? Help

  • MeanStreetsPC Mean Streets - The Film Noir Podcast (@MeanStreetsPC) reported

    @EE Your network is down. I can’t call…

  • mitsyarty Jo (@mitsyarty) reported

    Why has GBNEWS been removed from @EE? It's bad enough that I'm forced to watch the adverts on Internet TV, but this seems like a nasty form of censorship.

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Your router is garbage. Your tech is garbage. Is anyone coming out of contract with @bt_uk? Don't swap your bt hub for an ee router. It is total garbage. Don't believe the advert the wi-fi is trash.

  • Sarahliv73 Sarah A Wilson (@Sarahliv73) reported

    @EE I’ve been waiting for 2 weeks for Yasmin from the Scottish office to call me about the compensation I am owed from my order not being activated for 8 months!! After being assured it was automatic there’s now an issue even though she called me in July to apologise!

  • Melzmelz1 Melz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Melzmelz1) reported

    Wouldn't we all be ****** if we relied on #DigitalID, I'm still having difficulty with some websites and @EE mobile data is currently shite (thank god for ID Mobile). So if I was relying on digital ID for anything I'd be stuck. **** @Keir_Starmer, war criminal Blair and WEF.

  • Pablo04026357 Pablo🇬🇧🇮🇱 (@Pablo04026357) reported

    @ee, I'm disgusted with your TV services as @gbnews has been pulled, your colleague was extremely rude when I asked about this and said tough, It's gb news fault. I promise that I will ne cancelling my phones , broadband and all other services as soon as I can.

  • 1T_1986 Mat Wood (@1T_1986) reported

    @EE is a decent network, unless you want to use your phone in a different country then it’s an unmitigated shitshow, to use your phone abroad just follow this link. *Clicks link. Nah sorry we can’t do that you need to click this link *Clicks link Nah sorry.