EE Outage Report in Caerleon, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Penarth, Chepstow, Pontypool and Hengoed.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Ade (@Bubwal) reported from Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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david pimm (@fireavon) reported from Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rochelle Theaker (@roch123) reported from Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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floyd cooper (@floyd2103) reported from Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ash Lister (@AshL93) reported from Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Paul 💙 (@daniel_p_photo) reported
@EE Yep tried that too, same problem!
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Eds (@DameEds) reported
Um... has anyone else on @ee just lost service or just me?
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Stephanie Appleton (@stefappl) reported
@EE It was a broadband enquiry, you can’t give me service so don’t know why you are bother , I’ve now told two people not to call me any more yet you won’t stop
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Rachael Woolley (@RachaelNMunkley) reported
Has anyone else with @EE had their signal barely exist today and yesterday? It keeps cutting out to 'emergency only.'
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Tracey.ann85 (@Ann85Tracey) reported
@EE Not yet no as there are comments on that site from a lot of other people saying theirs is also down
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Matt Cooper (@akaLeader) reported
@EE @Danny87kirkwood I’ve got signal problems as well in Chichester with both EE and virgin. Fine in Southampton where I worked this morning.
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Durp (@durp84) reported
@EE Yes, tried this morning on a different device but still got the exact same pop up. I had a callback booked but noone rang so I'm guessing it's still down for everyone. I'll try again later, just gutted I've missed out on free Galaxy buds as the offer expired 25th Feb.
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𝐸𝓂𝓈 (@thelatemate) reported
@DameEds @EE Oh. ****. Let me test the work phone as that’s #EE too and patients will be mad if they can’t get me at 4pm on a Friday !
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Dallas Roulston (@DallasRoulston) reported
@EE your broadband keeps dropping out and, when it is working I'm getting 90 to 120 kbps. Your broadband is bad but this is awful. Are there any know network issues?
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Ted (@ASCmotorschool) reported
@EE Well if you want to help you could possibly stop repeatedly ignoring my complaints about your crappy EE app which every time I tried to login to you doesn’t work and every time I contact you you send me back some stupid baloney answer which is of absolutely no use to me.