EE Outage Report in Caerleon, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Caerphilly, Chepstow, Abertillery, Blackwood, Penarth and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Pontypool |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Casey 🖤
(@mrscevans2017) reported
@EE It’s okay now, but has been playing up on & off for the past few weeks & it seems to be when i’m at home, but I don’t go anywhere else at the moment. I was just interested to see if anyone has had the same problem.
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Aaron Anthony
(@_Aaron_Anthony_) reported
@EE shut my network off for both my personal and business phone during a bill dispute in the middle of a pandemic - the case is with the ombudsman in which EE offered a letter of apology but still won’t turn my network back on. Heavily recommend @02 as an alternative
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Lewis Hurrell
(@chewy1985) reported
@EE Quick question... would you expect a customer to accept financial detriment, due to an error caused by EE? @financialombuds
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Lewis Hurrell
(@chewy1985) reported
@EE No I will not DM you! I want the public to see you inept ability to serve customers!!... now into its 4th week, and 6 hours of call later, my complaint is still unresolved. You take some ownership and proactively resolve, instead of me! @financialombuds
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Ancelotti’s Eyebrow
(@ancelottisibrow) reported
@LesleyField5 @EE @Apple Hahaha just leave mate. I was with them when they were Orange for years until I realised that they’re not the best, they’re the most expensive. I moved to O2, I was offered a better deal and I can actually get signal in my house now without connecting to Wi-fi 👍🏻
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Martin Johnston 💙
(@MartinJohnston7) reported
@EE My current Fibre Broadband package runs out in September. I've been a mobile customer since 2000 and broadband whenever it replaced the old dial up service that Orange offered!! I agree whenever I have had to deal with Customer Service your response has been exceptional.
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1st20000
(@1st20000) reported
@EE yes, i tried again and it worked, thanks for your help.
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steven parry
(@pa33a6) reported
@EE hi I've had a new router, I also had an engineer from cube I think it is come out to look at fitting a new mains for my phone line but he said I need open reach because there's a line problem, it's getting worse my Internet switches off numerous times a day
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Alan Danby
(@AlanDanby) reported
@sdeptford7 @EE Corrr tis a couple if angry beys down ere ****
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lee 💙 dickings
(@ldickings) reported
@MartinSLewis sorry to bother you, I am currently a customer with @ee and called to let them know I’m leaving due to contract price rise and been told this is not possible, are they correct?