EE Outage Report in Caerleon, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Cwmbran, Newport, Pontypool, Hengoed and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Simpson
(@codeprint) reported
@EE @bignes1080 Rubbish.....you're taking advantage of your customers, after some 20 years of being a customer I think its time for me to shop around.
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Paul
(@d2cko) reported
@lrobbo89 @EE @ian_muirhead You can leave early if you no longer get signal where you live. I did it a couple of years ago with 3
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frankly
(@GJRbluebird) reported
@EE It's clear that there's a corporate line that they've been told to reply with "in order to keep providing the very best service the increases are necessary etc" ...no you're profiting at a time when the ordinary person/worker are already on their knees. Cancelling my 4 lines asap
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Alan Currie (he/him)
(@AlanCurrieEMT) reported
Been a loyal @EE customer for over 10 years and I am absolutely disgusted by their 14.4% price increase on contracts. Absolute disgrace 😡. Yet another company engineering more profits for the mega rich bosses as I doubt the EE staff will see a 14.4% increase in their wages.🤬
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Joshua Allerton
(@JoshuaTAllerton) reported
Imagine raising your prices by 14.4% and expecting customer loyalty. That's the @EE dream.
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Nigeyp
(@nigeyp) reported
@EE @ee and BT make billions in profit every quarter, at a time when nobody has any money this hike is bad form
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Ismadder
(@Ian_Loveshack) reported
@EE worst customer service and treat disabled customers #badservice #badcustomerservice #shameful the staff at rushden lakes treat people with mental disabilities awfully and ask them to leave the store.
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Mike
(@automan49_mike) reported
@ItsJamesPowers @EE Wrong they’ll just pass it upwards EE are not great with customer service red hot on threats but down on service
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frankly
(@GJRbluebird) reported
@EE Nobody's really interested in your coverage of the BAFTA awards. What matters to the majority is the massively unfair 15% that we've been left to worry about. Can't wait for my 4 lines to be over, I'll be cancelling asap after 20 years as loyal customer. Shame on you EE.
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Ismadder
(@Ian_Loveshack) reported
@EE say you have got great customer service, tried to return a defected product to your rushden lakes store that was less than 30 days old that I purchased at there store. They have told me to phone customers. Phone customers service would said the store have to deal with it.