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EE Outage Report in Caerleon, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerleon, Newport, Wales 02/08/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Hengoed, Blackwood, Cwmbran, Abertillery, Newport and Penarth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomHengoed E-mail

Community Discussion

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EE Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tiger_monkey sph 💙 (@tiger_monkey) reported

    @ee what have you done to your iPhone app? It’s bloody awful 😡

  • iammaths Maths Squirrel (@iammaths) reported

    @EE hey. Our broadband has been down for a few days now with a known issue. I’m aware of your compensation scheme but do you offer free 3G/4G to keep connected? I have ee mobile. My location is CT12 4AR

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    Currently roaming for free in the USA 🇺🇸 with @O2. Never have I experienced such slow internet in my life! Last time I was here I roamed with @EE and it was so much faster! Why is your international roaming so awful, O2uk?

  • travelzoe Zoe Oughton (@travelzoe) reported

    @EE oh dear - we’ve “upgraded” our mobiles to you through @bt_uk and we’re having nothing but trouble . My new sim won’t work . My OHs does but he. Camt scan the QR code , he’s currently on the app ,has put in the PAC code but when clicking “next “ , nothing happens ? #rubbish

  • ShernezF Mrs S Farquharson (@ShernezF) reported

    @ee or @bt_uk Do you have any deals where you can buy me out of my @virginmedia broadband contact? Never in my life have I had such bad service and communication from a telecommunications company.

  • hargreavesdan1 Dan Hargreaves (@hargreavesdan1) reported

    @EE anything wrong with the network in Knaresborough HG5. Trying to log onto phone app and EE router, but nothing working it won’t let me in to check data etc… saying I’m temporarily locked out for 20mins. Phone lines not open either. Need phone for work!!

  • Big_Mosley BigM😎sley (@Big_Mosley) reported

    @LoverOfTechBA @EE That SOT wouldn't be so bad if we had faster charging speeds like almost every other brand on the market 🙄

  • Rae385 Rae (@Rae385) reported

    @EE no signal for a day now wth Is going on?

  • MadMama58 Reverand mama🇬🇧 (@MadMama58) reported

    @EE why does it take so long for you to answer the phone? 4 times I’ve tried to call today, each time I’ve held in a queue for 40mins or more. Your customers pay your wages. I need to cancel an order after tech issue but can’t!!!!!!🤬

  • DrWho3000 Mork Clare܁ (@DrWho3000) reported

    @EE Trying to turn voicemail on at first it said it is not setup I did VM ON Now it says not available a network reset was done and phone reboot still no access