EE

EE Outage Report in Caerleon, Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerleon, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerleon, Newport, Wales 01/24/2025 14:40

January 24: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerleon, Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypool, Cardiff, Penarth, Hengoed, Blackwood, Caerphilly, Abertillery and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomPontypool Phone
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomCardiff TV
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerleon, Wales

Latest outage, problems and issue reports in Caerleon and nearby locations:

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thescousetory Hello2021 (@thescousetory) reported

    @Femi_Sorry @EE Haha Femi thinks he is a dictator. Haha someone help this poor man. He is obviously crying out for help.

  • grossmec Andrew Firth💙 (@grossmec) reported

    @anti_wokeness @StopFundingHate @EE Not saying cancel. Just asking a trusted brand to not be associated with their views.

  • chandonpapi Bandemic Amz 🤑 (@chandonpapi) reported

    @EE why has it taken over 3 weeks to issue me a refund? How have I still not received anything??

  • viewsfromleft Views from ‘the Left’ #FBPE 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇳🇬🇬🇧 (@viewsfromleft) reported

    @_MacMajor @Femi_Sorry @EE Perhaps so perhaps not. Or could just be someone who doesn’t want to help GB News with the things he buys. You can always say what about this or that, it’s Femi who decides at the end of the day and it’s hardly a bad thing.

  • grumpybootneck AlHewardRM 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇳🇴⛷🗡 (@grumpybootneck) reported

    @Femi_Sorry @EE Didn't have you down as a fascist, but you want to silence others. Not a good look.

  • vanessamcleish_ vanessa (@vanessamcleish_) reported

    Just ordered my upgrade with @EE and got my confirmation from customer service. Then with a different email address got another email asking me to phone a number before my order goes through

  • XoxHANNIBALxoX Jus Hindle (@XoxHANNIBALxoX) reported

    @Femi_Sorry @EE Good luck with that Femi, guess you've never tried to cancel a phone contract

  • Gary60182832 Gary (@Gary60182832) reported

    @Femi_Sorry @EE What a self obsessed idiot. GB news hasn’t even started yet you are using it to get some publicity......which you’ve got as I’ve never heard of you but felt compelled to answer.

  • Sabbat481 gordon comstock (@Sabbat481) reported

    @MrHenryGee @Femi_Sorry @EE I worked on behalf of orange. They had no brand values. They had plenty on branding, however. They told a few porkies as well about the 1800mhz spectrum. They also allowed franchising through service providers initially. Awful company. Long since eaten.

  • mfcx5ec4 Elizabeth Connor (@mfcx5ec4) reported

    @OpenreachHelp No one has answered my DM message. @EE sending me texts to say job is resolved. It is not. I have no phone and no broadband. I have to leave my mum at home alone to teach my lessons. Her careline has been down for 2.5 weeks.