EE Outage Report in Caerleon, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Newport, Caerphilly, Cwmbran, Ebbw Vale, Pontypool, Llanbadoc, Chepstow, Abertillery, Blackwood, Penarth and Caldicot.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Desta Omar (@desta_omar) reported from Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Steph (@climbingsteph) reported from Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Sara Venn (@Saralimback) reported from Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Imagine the furore 🇺🇦 (@akohli) reported
@nigelwalsh @pdeepa @EE But at least they value you as a customer.
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Aser R. Blanco (@aserrodriguez) reported
@nigelwalsh @EE Move to Google Fi! You won't have to deal with customer service ever again. Everything works online. And my phone now has voice and data in 140+ countries. We moved the whole family 2 years ago.
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James Wordsworth (@jamesdw25) reported
Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers
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Daler Singh (@fingers_pies_in) reported
@RichardKeep3 @EE @SkyUK I wouldn't bother....sky mobile gives it large about 5G but it is so laggy and slow. 4G is faster....what a waste
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Paul Hughes (@Paulmh5) reported
@EE I've just had an email saying my 3G signal box is being turned off in June but doesn't say how to get a replacement. We have no signal in the house so need this service.
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Molly coleman (@Mollycoleman74) reported
@EE absolutely disgusted with your customer service today so disappointing
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Henry Gaervell (@gaervell) reported
@EE Had a very bad experience with your customer service today and appears I may have to wait up to 10 days to resolve an important issue. Not the service I once enjoyed when I first became a customer in the 2000s
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Kaelen (@Kaelen08764451) reported
@EE am having trouble with my data and am not sure why
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Scope Davies 🇺🇦 (@deadlyvices) reported
@PaulbernalUK @EE Since I have been with Zen I have never had that experience. They're upgrading my network to 900Mbps in a week and giving me practically free landline services, all for £62/month. Overkill maybe for your relative but they have much cheaper packages.
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The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported
@MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!