EE Outage Report in Caerleon, Newport, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (38%)
-
Phone (25%)
-
Total Blackout (22%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Pontypool, Newport, Blackwood, Hengoed, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Cardiff |
TV | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
-
Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
-
Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE nope, I just moved my accounts to O2. That's 200 quid a month worth of service you lost in sure many more will leave if you keep up this level of service. I'm switching my home and office broadband tomorrow.
-
Satoru Gojo
(@Son_Goku1276) reported
@WhatsApp @EE I have an inactive sim, it is still in my phone. I got a new sim, but never removed the old one, but it seems someone else is using the same number as me in WhatsApp? My old account pfp is changed despite me not logging in to the account.
-
H
(@Hmz977) reported
@EE absolutely appalled. Connection died middle of Paris after half a day network available but no data had to go into a cafe to buy another esim. Absolutely ridiculous.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE I don't want to talk to anyone. There is a known issue in the area and has been for weeks, but you keep charging me a monthly fee... what am I paying for? FIX YOUR TOWER. Refund your customers. Try actually providing a service.
-
Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE I don't want to talk to anyone. There is a known issue in the area and has been for weeks. but you keep charging me a monthly fee... what am I paying for? FIX YOU TOWER. refund your customers. Try actually providing a service.
-
K I Carnally
(@CarnallyK) reported
@EE please help! My phone says I have 5G but my internet in my local area is absolutely shocking! Nothing loads at all or I don’t get notifications come through! Area post code is TA6
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE @EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE @NeilBrumby @EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.