EE Outage Report in Caerleon, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerleon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerleon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Caerleon, Newport, Wales
The most recent EE outage reports came from the following cities: Hengoed, Newport, Cardiff, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerleon, Wales
Latest outage, problems and issue reports in Caerleon and nearby locations:
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
crayge revell
(@CraygeRev) reported
@billymooreAPBD Does @O2 know about this ****? He’s touring the uk soon in there arenas? If these shows continue as planned I’ll be changing my phone contacts to @EE
-
shaun
(@1971wilko) reported
@EE I tried online and couldn't find it. It's not in the Data and Roaming part. Mind you, the EE website is truly awful, slow and buggy.
-
B R O O K E - she/her 🇺🇦🇦🇫
(@brroookee) reported
@EE sick of your generic responses and abysmal “customer service” (if you can even call it that!) I’ve been trying to get in touch for 3 days. The app never connects to a guide, no one on twitter can access accounts to help, and I have laryngitis so can’t call 150… SORT IT OUT😡
-
Carole Hawkins
(@hawkins_carole) reported
@EE Digital Voice just gets worse and worse the problems with it are endless, phones don't work, echoing and masses of interference on the line. When are you going to sort out the infrastructure needed?
-
Simon Wise
(@simonwise) reported
@EE accidentally deleted my eSIM while on holiday, and can’t log in to the app (you keep sending the passcode to my number) or call you as I have no phone line. Anyway I can be sent a QR code to my registered email to reload my eSIM? Help !!!
-
Robert Frame
(@hiaw61) reported
@EE still not working and complete waste of money
-
Caroline Parkes
(@MrsP171180) reported
@EE complete failure as a business. 8 weeks. Barely working WiFi or internet. Today. Complete failure. I live in an area with zero service, so heavily reliant on internet. BT never let me down. Switched to you: problems ever since. Your CEO is ignoring me also. Im furious
-
Romario Lourenço
(@RomarioLourenco) reported
@Tango5_sec @EE My entire apartment building (and area) is experiencing an outage since Thursday. We’ve received no comms or update on when it will be solved. Genuinely can’t do our jobs right now.
-
pete heighes
(@Pch42002) reported
@EE our broadband had been down all day in the Hampshire area. Is there a problem??
-
James Powers 🇬🇧
(@ItsJamesPowers) reported
@EE Is there something wrong with your automated system? I’ve requested a call back multiple times to be told I will be called with in the next 15 minutes. Only for no call to come. This comes on top of my order being deferred and being told I would be contacted in 48 hours. With no call coming. This comes on top of now looking like having to wait 28 days to get a device due to an admin error of EEs part that wouldn’t allow me to do the upgrade on pre-order day. This is simply not good enough and not a good way to treat loyal customers.