EE

EE Outage Report in Penmaen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penmaen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penmaen, Caerphilly County Borough, Wales 10/16/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Newport, Cwmbran, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pontypridd, Porth, Pontyclun, Ebbw Vale, Pontypool and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NeedleFred Fred Needle (@NeedleFred) reported

    @Femi_Sorry @EE You people are so stupid. Try moving your contract and see how you get on. No wonder the left are fkd.

  • LinaPia1 Lina Solem (@LinaPia1) reported

    @EE I have no complaint about your service but will immediately switch supplier if you advertise on GB News #DontFundGBNews

  • Mbrooks84 Mbrooks (@Mbrooks84) reported

    @StopFundingHate Hello @ee as very long standing customer I request that you ignore these pathetic babies who can’t handle different opinions. Advertise where you like.

  • Mbrooks84 Mbrooks (@Mbrooks84) reported

    @Femi_Sorry @EE Femi thinks he gets to decide what opinions people can and can’t hear. Femi thinks that he can bully private companies in an effort to censor things he doesn’t like. Femi is a piece of ****.

  • Uselogic1 Uselogic (@Uselogic1) reported

    @Femi_Sorry @EE Somehow I dont think femi quitting his phone network is going to bother ee

  • amandafclark Amanda 👩🏽‍💻 (@amandafclark) reported

    Kevin Bacon ?? Did he have an acting career ? Now he is just the awful @EE stand in. Yawns. So bored.

  • shawsyuk1 M124PQ (@shawsyuk1) reported

    @EE whereas my returns package?? Have received a final demand for my phone before charges apply.....no answer from EE or from Brightstar on the no. provided......absolute joke of a service and unacceptable way to treat customers.....why no help or answers #tradingstandards #ofcom

  • FoxVillagefox Emma Fox (@FoxVillagefox) reported

    As advised by @SkyHelpTeam I’m currently sat on a windowsill with my arm out of the window, using my one bar of @EE 3G signal, attempting to connect to the internet to find out why @SkyUK internet isn’t working. The irony is not lost on me here!

  • CarolineRonsley Caroline Ronsley 💙 (@CarolineRonsley) reported

    @EE don’t advertise I will receive the @Apple iPhone 11 within 24 hours if you have stock issues, it’s misleading!

  • The_Evil_Barbie Junie Woonie #ExcludedUK (@The_Evil_Barbie) reported

    @JackieC5225 @Femi_Sorry @EE They are very good... great customer service