EE Outage Report in Penmaen, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penmaen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Ferndale, Ebbw Vale, Merthyr Tydfil, Pontypool, Newport, Blackwood, Caerphilly, Cwmbran, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy and Abergavenny.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Internet | |
Cardiff | ||
Ferndale | Internet | |
Cardiff | Wi-fi | |
Cardiff | Internet | |
Ebbw Vale | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy
(@TheOriginalTJS) reported
@EE @DEP0P I also have a query but related to shoddy customer service
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Tommy
(@TheOriginalTJS) reported
@EE not happy, arranged a callback last week to no joy and now it won’t even connect me as your “busy” really poor service
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Christopher-Luke
(@chrisrussell96) reported
@EE told you to take my direct debit on 7th and what do you know, you’ve taken it today. Well done EE your in store and phone customer service is dire. Oh and high call volume? Hire more staff, god knows we all pay enough for our phone and broadband
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Ed Foster
(@fo5tered) reported
@DaveZ_uk @EE Never had problems with EE, except when it rains, or is hot or foggy, or most every week the signal dies. I've been with them for 16 years. 5G unnecessary. Just a way to earn a few Billion for the Treasury
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Lauren Marie 🌈 ❤️🧡💛💚💙💜
(@1990LMW) reported
@EE I’ve tried to reach out via Facebook but no response. Any chance you can help please?
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PortugalPenguin
(@PortugalPenguin) reported
@EE How about sending out an engineer to sort out the fact we've not had any signal for 3 weeks 😡 postcode TA246SF
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STEPHEN TONKS
(@TonksStephen) reported
Ur broadband is absolutely shocking never had Over 5mb it’s 1mb most of the time @EE #eebroadband #broadbandsucks
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PortugalPenguin
(@PortugalPenguin) reported
@EE How about sending out an engineer to sort out the fact we've not had any signal for 3 weeks 😡 postcode TA246SF
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ChooseTheLight ⚓
(@sakkoira) reported
@EE Never a White man when you're looking for one - more accurately never a White man! Blacks have Africa Jews have Israel Asians have Asia And the West? Whites can sod-off is the message. Get stuffed.
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Tommy
(@TheOriginalTJS) reported
@EE how is it you never reply to me? Then I look through Twitter and you reply to people within minutes. Iv just been promised a call back too but that doesn’t look likely. Absolutely ****