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EE Outage Report in Penmaen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penmaen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penmaen, Caerphilly County Borough, Wales 09/26/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penmaen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Porth, Pontyclun, Caerphilly, Cwmbran, Hengoed, Ebbw Vale, Pontypool, Treharris, Llanbadoc and Abergavenny.

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City Problem Type Report Time
United KingdomNewport Phone
United KingdomNewport Phone
United KingdomNewport Phone
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penmaen, Wales

Latest outage, problems and issue reports in Penmaen and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tangowata W A (@tangowata) reported

    @EE Chatting bubbles seems to be the only thing this EE account is good at, EE needs to pay attention to the people who run this account. They never there to answer questions.

  • JakeLCartwright Jake (@JakeLCartwright) reported

    @EE I think you’ve missed the point here. With Appcare or EE? Applecare’s damage excesses are drastically lower, so is this full AppleCare or just certain services being offered?

  • arronlaws Arron Laws (@arronlaws) reported

    @EE can someone help me with my bill this month?

  • dazM33 DazM33 (@dazM33) reported

    @spenno1967 @EE Not here 02 and Vodafone have the strongest signal guess its a hit and miss thing

  • bexxtaro Bex Taro (@bexxtaro) reported

    @EE Any idea when the phone signal in GU21 will be back? Some people have had nothing for 3 days... I'm approaching 2 days relying on WiFi calling... unacceptable

  • LucyMusk13 Little Lefty Lucy 🌒🌕🌘✨ (@LucyMusk13) reported

    Due to ongoing mast issues and failure of mobile networks the following have been renamed @EE TO NN BT OpenReach to BT Over Reach

  • SwaledaleMutton Swaledale Mutton Co. (@SwaledaleMutton) reported

    Still unable to use my phone after a week. @EE service checker still saying they are aware. Would it be left that long in a city I wonder?

  • LStacey Lee (Pilchard) Stacey (@LStacey) reported

    @EE Could you also expand your 4G capability? When people come to the beach here in Bournemouth, your 4G network gets swamped and unusable.

  • awhiteman5 Alex Whiteman (@awhiteman5) reported

    @EE why can no one on my road get any coverage and why has coverage been awful since start of week?

  • awhiteman5 Alex Whiteman (@awhiteman5) reported

    @EE Yes, why’s no one on my road getting service and why has there been interrupted service since the start of the week? I presume this month will be a free month considering the scale of interruption?