EE Outage Report in Penmaen, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penmaen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Mountain Ash, Blackwood, Newport, Merthyr Tydfil, Aberdare, Tonypandy, Caerphilly, Abergavenny, Abertillery, Cwmbran, Pontypridd, Hengoed, Porth and Pontypool.
City | Problem Type | Report Time |
---|---|---|
Cardiff | Internet | |
Mountain Ash | Total Blackout | |
Blackwood | Phone | |
Newport | Total Blackout | |
Newport | Wi-fi | |
Cardiff | Total Blackout |
Community Discussion
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EE Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Grump Crusader 🦇
(@grumpcrusader) reported
@DSR_F11 @EE They don't, but their CEO might. I usually give the monkeys a shot at resolving the problem and then I just write to the CEO. Then you get an apology, what you want and a gift of some sort as a gesture of goodwill.
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steff
(@steffmogs) reported
@DSR_F11 @VodafoneUK @EE I honestly have to say they have been fab up until the last couple of months. At the moment its shocking. All im saying is dont take the one interaction you have had with them as an indication of their standard of service in general. They are after all trying to bring you board.
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steff
(@steffmogs) reported
@DSR_F11 @VodafoneUK @EE I would read the tweets on here before you rate their customer service or consider moving over. My experience has been appalling the last couple of weeks and ive been Vodafone loyal for 25 years.
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Boomer be A-lert #the country needs lerts
(@MichaelRamsey3) reported
@Femi_Sorry @EE Femi being part of the cancel culture. Not a good picture wanting people to loose their jobs.
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Kevin Tildsley
(@kmtildsley) reported
@MissFairhurst @EE Hi @EE Could you please cancel her contract - she might have an opinion in the future I might not like. Thanks.
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Chris Delaney 💙💛
(@ChrisGoEco) reported
@Femi_Sorry @EE Hi @EE I’ve been a loyal customer for years. If you don’t dedicate all of your marketing budget & advertise solely on #GBNews then I will leave & I’ll tell my neighbours to do the same. I expect you to now base your whole business model on what a few ppl on twitter say
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Slinbag 🏴 ن😀 #KBF
(@SlinbagTheGreat) reported
@SouthwarkMatt @Femi_Sorry @EE Yes. And? Femi can take his custom anywhere he likes, just as EE can take adverts from anyone they like. Neither should try to stop the other. Got a problem with that?
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Rich
(@RichRedVoices) reported
@LozzaFox @EE @Femi_Sorry You tried to cancel Sainsbury’s you hypocritical tit.
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Louise
(@l_g583) reported
@EE No the ignorant exec member Robert and his manager today acted completely inappropriately and have decided they want me to be an unhappy customer and so kindly chose to end the complaint for me. They did not do a thing to make it right at all!
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Mark Dorney
(@mrdorney) reported
@EE can you tell me if you have a mast down that covers Wv13 Willenhall? Zero broadband capability so took up a 4g package but I'm somehow in a blackspot. :(