EE Outage Report in Penmaen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penmaen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penmaen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penmaen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Caerphilly, Blackwood, Newport, Hengoed, Aberdare, Abertillery, Cwmbran, Treharris, Abergavenny, Merthyr Tydfil and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Tonypandy |
Internet | |
| Cardiff |
||
| Cardiff |
Phone | |
| Caerphilly |
||
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penmaen, Wales
Latest outage, problems and issue reports in Penmaen and nearby locations:
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Messiah
(@QueenAtout) reported
@EE Guessing this Network would work in a Samsung with no issues
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Gaynor Marshall
(@Gaynz83) reported
@EmCobRedone @EE I know! I'd just bought the phone and didn't have it insured. If he'd just waited I had money to give... he's giving such a bad rep to all those who really need it! Hope you're well lovely xx
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Tharey Qayed
(@ThareyQayed) reported
@EE 's double standard, they don't give a **** about their customers! .. I found a lost iPhone and with the help of @Apple I managed to get MEID, SN, IMEI and ICCID numbers. However, @EE 's customer service refused to help and inform the owner that the phone is still there...
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Jason Lovett
(@JLo197177) reported
@EE for years ...sorry since you started up as Everything Everywhere (orange and T mobile) I've spouted off how good you are. Best signal best devices Best customer care etc etc Just lately .not so sure
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Daniel Gordon
(@dannygordon1902) reported
@EE Yeah, sorry it has wasnt CS, it was techbical support who said everything was fine. They have no email where I can forward proof so my word against theirs.
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AnotherJourneyBegins
(@AJBAngela) reported
@EE Not if you live in the CT8 area! Still no mobile signal and no date to when it will be fixed. Looking forward to refunds for all the months EE customers like us have been paying for NO SERVICE😥😥😥😥
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Chris Pugsley
(@Chikkensoop) reported
disgusted with the service at our local @EE shop. My 71 year old mother goes in to enquire about upgrading her old Samsung S7, is told the cheapest they can do her is a Google Pixel phone for £30+ a month??? taking advantage of little old ladies... for shame
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Jamie Richardson
(@Jam_1138) reported
@EE a network that quite happily abuses its customers trust you mean @EE
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darren
(@dazcivic) reported
@EE why is 4g so slow today? Less than 1mb down
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Paul Turvey
(@thepaulturvey) reported
@ThreeUKSupport Another day, another attempt to sort this out "sorry our systems are down" was the response. Daughter is now going to get a SIM from @EE