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EE Outage Report in Gilwern, Monmouthshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gilwern, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gilwern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gilwern, Monmouthshire, Wales 07/20/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gilwern, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bedlinog, Blackwood, Pontypool, Abergavenny and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedlinog Phone
United KingdomBlackwood Wi-fi
United KingdomPontypool Total Blackout
United KingdomBlackwood Internet
United KingdomAbergavenny Internet
United KingdomAbergavenny Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gilwern, Wales

Latest outage, problems and issue reports in Gilwern and nearby locations:

  • mikeconjoice Mike Conjoice (@mikeconjoice) reported from Blaenavon, Wales

    Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SweetMochi53 MochiMochi (@SweetMochi53) reported

    @EE Yes. I want to proceed. Otherwise I will contact whoever is needed. The employee specifically said no limit at all, so this is breaching your terms and conditions. I am not paying for a service I was lied about.

  • SweetMochi53 MochiMochi (@SweetMochi53) reported

    @EE I also did not receive any alert or notification that I went above this said limit. Which is just as ridiculous. Where can I speak with a manager to file an official complaint? Otherwise I will go through Ombudsman.

  • PeterElson1983 Peter Elson (@PeterElson1983) reported

    @bjblyth @EE Currently having the same issue. The app is down. The website is completely unusable. You click on links and it doesn’t react. You go to have a look at others and it kicks you to the page you were on before. Genuinely trying to upgrade my wife’s phone.

  • xsocixlcxsualty Luci ✨ (@xsocixlcxsualty) reported

    @EE our broadband has been down since yesterday, is there an issue with the service this weekend?

  • mrsrasker Rebecca (@mrsrasker) reported

    Teenager is in Europe on school trip and attempting to get roaming to work but it's not working. How can she/I get the 7 day pack activated through the app please @EE ?

  • Thedeejayasylum Daniel (@Thedeejayasylum) reported

    @EE it’s absolutely ridiculous that a company like EE hasn’t fixed their network issue yet. It now been more than 48 hours..!

  • bjblyth Benjamin (@bjblyth) reported

    @EE No. I tried calling 150 yesterday and no answer for over half an hour. Your service has tanked. I can log in just fine - what you on about? Just train your people better, stop letting them bullshit in order to sell and clear your online shop of your broadband being forced.

  • AJ0806 Alex Jacobs (@AJ0806) reported

    @EE please someone help other than robots and customer service centre peeps that say "that will work" and 7 days later with a new SIM and visit to an EE shop, my phone still can't connect to the nearest EE mast to me. I will take this to the top of I have to ..

  • Mike45540870 Mike ... Self Appointed Common Sense Tsar (@Mike45540870) reported

    @Orange_France @EE Why EE. My service is with Orange France?

  • ChijiokeAham Chijioke Ahamefula Emenike (@ChijiokeAham) reported

    @EE I will be very honest in expressing my displeasure with your service to me and my family. First it was the non-functional App, limiting my ability to control my children's online activities (which has lingered for over 4 months). The latest is total outage of the Internet.