EE Outage Report in Gilwern, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gilwern, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gilwern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (25%)
-
Total Blackout (22%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Gilwern, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Pontypool, Blackwood, Abergavenny, Treharris, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Blackwood |
Internet | |
| Abergavenny |
Internet | |
| Abergavenny |
Total Blackout | |
| Abergavenny |
Phone | |
| Blackwood |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gilwern, Wales
Latest outage, problems and issue reports in Gilwern and nearby locations:
-
Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
-
Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
-
lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
-
Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
-
Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
-
Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
-
Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE nope, I just moved my accounts to O2. That's 200 quid a month worth of service you lost in sure many more will leave if you keep up this level of service. I'm switching my home and office broadband tomorrow.
-
Satoru Gojo
(@Son_Goku1276) reported
@WhatsApp @EE I have an inactive sim, it is still in my phone. I got a new sim, but never removed the old one, but it seems someone else is using the same number as me in WhatsApp? My old account pfp is changed despite me not logging in to the account.
-
H
(@Hmz977) reported
@EE absolutely appalled. Connection died middle of Paris after half a day network available but no data had to go into a cafe to buy another esim. Absolutely ridiculous.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE I don't want to talk to anyone. There is a known issue in the area and has been for weeks, but you keep charging me a monthly fee... what am I paying for? FIX YOUR TOWER. Refund your customers. Try actually providing a service.
-
Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE I don't want to talk to anyone. There is a known issue in the area and has been for weeks. but you keep charging me a monthly fee... what am I paying for? FIX YOU TOWER. refund your customers. Try actually providing a service.
-
K I Carnally
(@CarnallyK) reported
@EE please help! My phone says I have 5G but my internet in my local area is absolutely shocking! Nothing loads at all or I don’t get notifications come through! Area post code is TA6
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE @EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE @NeilBrumby @EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.
-
Sapphire Analytics LTD
(@LtdAnalytics) reported
@EE when are you guys going to fix service in Darlington? It's been weeks. Service is often poor but this has been weeks of zero service. Completely unacceptable.