EE Outage Report in Gilwern, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gilwern, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gilwern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gilwern, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Pontypool, Blackwood, Abergavenny, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Blackwood |
Phone | |
| Blackwood |
||
| Blackwood |
TV | |
| Abergavenny |
Phone | |
| Abergavenny |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gilwern, Wales
Latest outage, problems and issue reports in Gilwern and nearby locations:
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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anam
(@anam_ahmed305) reported
@EE i've been on hold for ages pls help me
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Anthony Robson (not so urban now)
(@urbancyclist) reported
O2 mobile broadband just not working well at all at the new place, so likely cancel in the 14 day period. Anyone used @EE and their antenna booster? Probably give them a call tomorrow. Get okay 4g outside on EE mobile plan.
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Cheryl
(@Chezzlebee) reported
@EE I am having trouble logging into my EE account. I've tried resetting my password but I'm not receiving any emails to reset it. The app asked me to reinstall it and it still isn't working. Is there a problem tonight or is it me?
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Paul Tobutt
(@TobuttPaul) reported
@EE Hi is you App currently down? Tried logging in for the past few days but get an error message on various devices
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terry high
(@terryhigh) reported
I want to thanks my wife for coming and rescuing me this morning whilst dragging my 3 children out of bed as @EE took a double payment from me (£395) leaving me stranded with no money stuck at a petrol station as I couldn’t pay! Also thanks for the terrible customer service!
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peader mac an ri
(@i_bloodshot) reported
@EE Help! Your app not working. Done a reinstall. Still no work. Luckily I remembered I could use website2 sign in n move data but not everyone will think of that. On mobiles we get use2 apps n 4gt about websites don't we. But pls try fix app. Since update bout 10 days ago it fail
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Nicki Jones
(@Nicki_Jones72) reported
@ee We have had no signal in the ST10 area of Stoke on Trent since Saturday. Any chance of an update please ? Thanks.
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Pinky
(@Namelessalt1) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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Mark Cairns
(@CameraCairns) reported
@EE Been all over the App, cannot find the Manage my Device page anywhere and need remove spending cap on international calls urgently. Been on hold nearly an hour! HELP!!!!
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Helen Davis
(@HelenD1990) reported
@EE it seems impossible to get through to anyone at customer services. We were meant to receive a sim on Sunday and phone today but have received nothing. Really poor service