EE Outage Report in Rhymney, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rhymney, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Rhymney, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Abergavenny, Treharris, Aberdare, Tonypandy, Hengoed, Abertillery and Cwmbran.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Wi-fi | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rhymney, Wales
Latest outage, problems and issue reports in Rhymney and nearby locations:
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Lucy (@HeyLucyAnne) reported from Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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geraint evans (@mrbean1977) reported from Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I want to cancel my contract
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Gill Howells (@gilliehowells) reported from Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE please can you help me with my upgrades??
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Matt (@Matt996) reported from Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Harris (@KingOfMigraines) reported
@EE Hi, the internet has been down in Barnet all day and I’m having to deal with a 4g connection about as reliable as one of Prince Andrew’s alibis. Anyone else reported this?
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m ♈️ (@magsdimples_) reported
@EE called 150 to Customer Services about a simple upgrade for my Add-on. She answers after 20 minutes. Then puts me on hold for a ‘few’ minutes, i am waiting for OVER 30 minutes now!! What kind of service is this? I am actually shocked! No respect for people’s time at all.
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Adam Fl🌼wers (@adzflowers) reported
@ThreeUKSupport Initially signed up to @EE for 5G router but nearest Mast was broken, so I cancelled as was unable to use the service. I can see that almost two months later, the nearest 5G mast is still down with no ETA fix. Would be interested in Three or EE if service was resolved.
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Andy Gibson 🦜 (@AndyGibsonTV) reported
@EE No problem. Have done that now. :-)
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Eli Hunter (@GhostCorleon3) reported
@EE Mate,my last bill says over due after ee promised to cover it due to signal issues, my upgrade us stuck on awaiting.. Sort it out please.. You're messing up my credit
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Richard Wiseman (@The_RichWiseman) reported from Crewe, England
In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!
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Benjamin Mace-Crossley (@BenjiCrossley) reported
@EE haven’t had broadband connection all day. Is there currently a outage in Helsby, Cheshire
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Filmflammable (@filmflammable) reported
@EE are you actually going to fix the app anytime soon. It would be great if I could actually look at my account. I've already tweeted you about this, and nobody bothered responding.
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Mike Brannan 🍒 (@hithisiswes) reported
@EE Evening. Recently got a 4GEE SIM and trying to log into/register on the My EE app. Keeps asking me to add my number and connect it to laptop/tablet. What does that mean? I've already used it out and and works ok. I just want to see my details and usage on the app. Please help
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Joany (@so_below) reported
@EE still no new iphone, still can’t get through to you on the phone, still fobbed off by your social media dm’s who now tell me delivery was attempted (it wasn’t), incredibly bad customer service and lack of accountability