EE

EE Outage Report in Rhymney, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhymney, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhymney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhymney, Caerphilly County Borough, Wales 09/26/2025 07:10

September 26: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhymney, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Porth, Cwmbran, Hengoed, Ebbw Vale, Pontypool, Treharris and Abergavenny.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Total Blackout
United KingdomPorth Total Blackout
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhymney, Wales

Latest outage, problems and issue reports in Rhymney and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelseaBronco The Outlaw Chelsea Ray. (@ChelseaBronco) reported

    @greenaway56 @EE Happened to me 4 years ago. Their customer service stinks. Never been back, never will.

  • ChelseaBronco The Outlaw Chelsea Ray. (@ChelseaBronco) reported

    @greenaway56 @EE And by the way, you couldn't land their crappy plane here. There's no signal. They live in la la land.

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @EE what's happened to my elderly mums sim card? You've switched it to emergency only!! She needs the phone for #EMERGENCIES ie so I can get hold of her of she cage answer the landline! THIS IS HER #LIFELINE! She has credit so please sort it out!

  • lse1994 Lewis (@lse1994) reported

    @EE What’s wrong with your signal in Plymouth? Both PL2 and PL5 areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time

  • SteReid4 Ste Reid (@SteReid4) reported

    @EE Thanks for getting back to me I did speak to someone a d wasn't really offered anything better than someone joining today never mind 24 year's loyalty £12 more expensive a month for the same contract and phone is too much

  • wilky66 NID (@wilky66) reported

    @EE help in Mexico and cannot contact EE no numbers or any contact details your web is out of date !

  • LloopyLlaura Llaura Downie (@LloopyLlaura) reported

    @EE Hi, I upgraded a phone on my plan online and once the order had been paid for & confirmed, I was asked to call to confirm details. I was on hold for 47mins before the line disconnected - I appreciate lines are busy. Any help would be appreciated in confirming the details.

  • MR_FONZIE Mr Fonzie (@MR_FONZIE) reported

    @EE can someone contact me please this getting ridiculous now im fed up of fighting with this damn app to pay my bill 2 weeks now of trying !!

  • colin_fine Colin Fine (he/him) (@colin_fine) reported

    @EE Help! I'm in the US. I already had travel data pass on my account, and didn't realise I needed to turn Roaming on. When I got here and found I had no G4, I turned it on, more than 36 hours ago, but still no 4G. I have WiFi calling on, but it wouldn't let me ring you.

  • archie229 Archana Sharma (@archie229) reported

    JIO network is bad and to rectify this they say please take JIO Fiber. I complained about this in the month of June and till date they have not taken any action. Thank you JIO for your poor network and poor customer service @JioCare @ee @reliancejio