EE

EE Outage Report in Pontarddulais, City and County of Swansea, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontarddulais, City and County of Swansea, Wales 09/02/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent EE outage reports came from the following cities: Swansea, Carmarthen, Ammanford and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Wi-fi

Community Discussion

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EE Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • John_Ogilvie 💜 (@John_Ogilvie) reported

    @EE Would love to, but everytime I try it says "something went wrong"... I'll wait a bit and see what happens :) thanks for trying to help

  • ellswhatt Elliott Whattingham (@ellswhatt) reported

    So the time of the year has come round again and the process is worse than ever. Congrats @EE on making your awful experience of upgrading even worse.

  • thefamousnomo Jesus Onion (@thefamousnomo) reported

    @EE experiencing intermittent drop outs today, seems to be related to only certain websites and ports (RDP) so feels like routing... can you please link me up to your service status page and advise? Impossible to WFH like this...

  • howardgunn Howard (@howardgunn) reported

    @1PaulJ_ @MarcAllera @EE I considering the other way Paul. Been with EE/Orange for 20+ years. For the last 5 years it's been going downhill on signal strength, stability and data availability. What's changed within the last 5 years? BT?!!

  • uglybloke4 Uglybloke (@uglybloke4) reported

    @ee "Daniel" from Blackpool, and "Jacinta" from Derry, from 150 customer services, both gave the kind of help over the past few days to rectify my problems that deserves a Christmas bonus from EE. They went that extra mile to solve things. If you're lucky they may take your call.

  • ezadin13 Ezadin Ahmed (@ezadin13) reported

    @schrippenkarl @EE Was looking for someone to confirm, I’m in W3 London,and experienced the same problem. Ironically, I used wifi from my co work and he uses ee too!! And he’s fine.

  • craig_hicks Craig Hicks (@craig_hicks) reported

    @EE is there currently a problem with Wi-Fi calling? Nothing just outside Southampton

  • e4wizzo Brian Long (@e4wizzo) reported

    @MarcAllera @EE Customer focused? First network to remove EU roaming & don’t offer competitive tariffs to keep long standing customers. Switched all our mobile contacts to O2.

  • miserablebastad Stupid Sexy Flanders (@miserablebastad) reported

    Seriously tho @EE you email me saying the direct debit failed when my account is closed and at 0 and the DD is also at 0??? I've called like three times asking ya'll to just leave me be cos I am no longer on your network ffs

  • BikerBerni Berni (@BikerBerni) reported

    @EE If it is so good why is our own website STILL not working?