EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Phone | |
| Neath |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Llanelli |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Lee
(@leethefoxy) reported
from
Pembrey, Wales
@EE outage again very poor at Christmas 🎄
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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XyZed1000
(@XZed1000) reported
@EE hi, since yesterday morning, I'm being disconnected from the network, I'm getting an Android alert asking me to connect the same as if I'm connecting to WiFi. I've restarted my phone but it's either disconnected or H+ EE website says no issues in our area?
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Sir Richard B-H-Soame 13th BT
(@SOAMER) reported
When 4g on @ee means no internet connection! What a **** network for the countryside of Shropshire the largest inland county in the uk @ShropshireStar your report highlighted how bad it was you really should do a follow up
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Amy Burnett
(@Clumsygirl78) reported
@EE customer service, what customer service?! Another massive **** up in the Llantrisant store. Mis-selling, poor information and no customer service! There is a phone, a phone I have paid for, they that won’t let me pick up! #EE #shouldhavegonetoO2
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Adam Crawford
(@AdzCrawford2003) reported
@samira_caterina @VodafoneUK Move to EE, you won’t have any issues with them. @EE can you sort her out with a deal?
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R
(@Roheel) reported
@EE you seem it acceptable to disconnect a customer when your offshore team try to resolve an issue putting their personal safety at risk
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
Hey @virginmedia - out in a town centre today - variously had 3G, 4G and 5G but regardless couldn’t place calls or send WhatsApp messages. Awful service. Never had this problem with @EE - they provided the best signal I’ve ever had. You’re even worse than @VodafoneUK
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Jenny SpawnOfDatixFellow (she/they) 🐀
(@JayGoo) reported
My smart hub has been flashing aqua since yesterday @EE - I've replaced the filter, checked the cable, and no change. Is there an outage in the SR postcode area?
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Kirsty
(@Kirstleton) reported
@EE Disappointed in my service. Were without internet for two weeks, now it’s gone again! I now need someone with authority to take control and ensure the problem is resolved ASAP before I contact Ofcom! Took two weeks to get an unsatisfactory response to my formal complaint
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TheChosenOne
(@dipak420lfc) reported
@EE I was having issues with the SIM on both phones, neither was good...
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Matt
(@Matt42417739) reported
@stephenlwright @Beno_ldn @EE I have dropped mine loads and had 0 issues.