EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Carmarthen, Ammanford and Llanelli.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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gareth worgan (@gareth13599) reported from Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Rosi Jones (@rosijones) reported from Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales
@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales
@EE can someone please help me with my order
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jess (@iamstuff93) reported from Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Ruthie J 🏴🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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liv (@al0haliv) reported from Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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mami (@Yazziie_xx) reported from Swansea, Wales
@EE pls why is my data not working
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James Jenkins (@Jamesdroid1) reported from Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💜 (@John_Ogilvie) reported
@EE Would love to, but everytime I try it says "something went wrong"... I'll wait a bit and see what happens :) thanks for trying to help
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Elliott Whattingham (@ellswhatt) reported
So the time of the year has come round again and the process is worse than ever. Congrats @EE on making your awful experience of upgrading even worse.
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Jesus Onion (@thefamousnomo) reported
@EE experiencing intermittent drop outs today, seems to be related to only certain websites and ports (RDP) so feels like routing... can you please link me up to your service status page and advise? Impossible to WFH like this...
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Howard (@howardgunn) reported
@1PaulJ_ @MarcAllera @EE I considering the other way Paul. Been with EE/Orange for 20+ years. For the last 5 years it's been going downhill on signal strength, stability and data availability. What's changed within the last 5 years? BT?!!
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Uglybloke (@uglybloke4) reported
@ee "Daniel" from Blackpool, and "Jacinta" from Derry, from 150 customer services, both gave the kind of help over the past few days to rectify my problems that deserves a Christmas bonus from EE. They went that extra mile to solve things. If you're lucky they may take your call.
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Ezadin Ahmed (@ezadin13) reported
@schrippenkarl @EE Was looking for someone to confirm, I’m in W3 London,and experienced the same problem. Ironically, I used wifi from my co work and he uses ee too!! And he’s fine.
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Craig Hicks (@craig_hicks) reported
@EE is there currently a problem with Wi-Fi calling? Nothing just outside Southampton
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Brian Long (@e4wizzo) reported
@MarcAllera @EE Customer focused? First network to remove EU roaming & don’t offer competitive tariffs to keep long standing customers. Switched all our mobile contacts to O2.
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Stupid Sexy Flanders (@miserablebastad) reported
Seriously tho @EE you email me saying the direct debit failed when my account is closed and at 0 and the DD is also at 0??? I've called like three times asking ya'll to just leave me be cos I am no longer on your network ffs
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Berni (@BikerBerni) reported
@EE If it is so good why is our own website STILL not working?