EE

EE Outage in Pontarddulais, City and County of Swansea, Wales

Problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in Pontarddulais, Wales

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Pontarddulais and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/23/2022 10:40

January 23: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 39.74% Internet
  • Phone 36.17% Phone
  • Wi-fi 10.05% Wi-fi
  • Total Blackout 7.95% Total Blackout
  • E-mail 4.78% E-mail
  • TV 1.31% TV

EE Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent outage reports and issues originated from Swansea, Llanelli, Pontardawe, Neath, Ammanford, Pembrey, Carmarthen, Ystradgynlais, Llandybie, Tumble, Llandeilo, Upper Tumble, Port Talbot and Llanegwad.

United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomSwansea Internet
United KingdomPontardawe Phone
United KingdomPontardawe Phone

EE in Pontarddulais, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:
  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • cathelizabeth Cat (@cathelizabeth) reported

    @EE can you help with a PAC code not being accepted please ? Been on hold for a while . Moving number from O2 to EE thanks

  • ebocadotoast ebo (@ebocadotoast) reported

    @EE Thank you, I understand I won’t be paying for two at the same time however I don’t want to pay two charges in the same month which I’m worried could happen and I don’t see from the video how it won’t. Thank you for your help anyway.

  • BazzJay KUN BAZZ (@BazzJay) reported

    @EE i am currently abroad in the USA and my roaming isnt working. Showing no service. I have tried to toggle the setting on but it says it cant be done. I cant call EE as I have no service. Can you help?

  • ebocadotoast ebo (@ebocadotoast) reported

    i’ve been on webchat with @EE for an HOUR, asked my question at least 7 times and still don’t have a relevant answer…what’s the point in trying to upgrade with them lemme go to another network or just go back to pigeon mail

  • espglas espglas (@espglas) reported

    @EE Hi, I would like to cancel my broadband contract. Is there a way to do this online? Thanks

  • AlanaBalfour Alana Balfour (@AlanaBalfour) reported

    @EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday

  • GioVanChampions Marc (@GioVanChampions) reported

    @EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

  • davidlumley05 David (@davidlumley05) reported

    @VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer

  • GioVanChampions Marc (@GioVanChampions) reported

    @EE an absolute trying to get someone on a phone to discuss my bill. Looks like it’s time to find a provider who actually provide customer service.

  • Darloquaker Craig Atkinson (@Darloquaker) reported

    @EE is there a network issue in the DH2 area. Very sporadic signal since 3pm yesterday. My wife’s phone is the same and my brother who lives near by is having issues too!!