EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Carmarthen, Neath, Llanelli, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Wi-fi | |
| Carmarthen |
Internet | |
| Neath |
Phone | |
| Llanelli |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Kirby
(@JonKirby1974) reported
@EE your phone signal is shite in my area, both my wife and I are trying to work from home and it's impossible. I moved from @three cos you assured me the signal would be better but I can assure you it isn't 🤬🤬🤬
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Zoë
(@Zo86601411) reported
@EE Had barely any signal and no 4g/mobile data for the last 2 days. What is going on? I need my phone to home school and so far we're getting nowhere!
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Sarah
(@sarah_stars) reported
Cannot praise @EE enough. Their lovely customer service agent (didn’t get his name) allowed me to match a “new customer deal” and lower my phone plan to £10pm, then threw in half price for 3 months and £30 credit. Then switched my broadband to £3 more per month but double speed
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Richard S
(@Stokesy1966) reported
@sunnyg1rl05 @EE Just had pay as you go, never used it enough to need a contract with zillions of minutes.
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Richard S
(@Stokesy1966) reported
@sunnyg1rl05 @EE When I had a phone I paid for, I never had a contract.
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Jules
(@jgadd69) reported
@EE been trying to call you about the rubbish service. Cant make calls, having trouble receiving calls. Reception terrible for the last 2 weeks. Been hanging on to speak to you. After 15 minutes the phone just cut off. How are you expected to work????
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Laura Berrill
(@LauraBerrillPR) reported
@leoniedelt @EE EE was awful - I used to be with them but got rid. Have PlusNet now which is saving me about £25 per month and just as good
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Daniel Noon
(@NooneyLatics) reported
@EE @ee hi, I recently ordered a new phone on monthly contract and when it arrived there was no plug with it to charge the device, can I have some help with this please
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27up
(@SoShanz) reported
@EE my broadband is showing a flashing yellow light can’t you help please, I have restarted it.
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Victoriaa Francescaa
(@Victoriaa0808) reported
@EE Hi, my EE Broadband has been cut off multiple times since yesterday. After speaking to your colleagues, someone is coming out tomorrow from Open Reach to fix the problem. Will this loss of internet be paid back to us in some way as I am working from home ? Thanks