EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Internet | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
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EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Keenan
(@Matthew72572058) reported
@EE I ordered a new phone from you due to an upgrade through bt. Firstly you said I had received the phone but I hadn't. After a 72 hour investigation and 20 hour phone time on my side you agreed I had not. You have now sent me a broken phone. I've been to ee stafford who refused
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Llaura Downie
(@LloopyLlaura) reported
@EE Hi, I upgraded a phone on my plan online and once the order had been paid for & confirmed, I was asked to call to confirm details. I was on hold for 47mins before the line disconnected - I appreciate lines are busy. Any help would be appreciated in confirming the details.
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Mark Chico Hopkins
(@chicodow) reported
@EE always been complimentary of your customer services but on Friday spent 48 minutes on phone with a further 20 minutes when I got through was told somebody would call me back. 48 hours later I’m still waiting
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stephanie
(@BustyMagee) reported
@EE wow your Kingston store outside bentalls I shall never return. Went in looking to upgrade. Asked if I could see the Samsung galaxy 22 ultra. Guy said no.Right so a phone shop that won't let you see a phone and told me to go into John Lewis. Guess I'm not going to upgrade then
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Archana Sharma
(@archie229) reported
JIO network is bad and to rectify this they say please take JIO Fiber. I complained about this in the month of June and till date they have not taken any action. Thank you JIO for your poor network and poor customer service @JioCare @ee @reliancejio
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Magic Man
(@MagicMerry88) reported
@EE thanks for making no effort to reply. Your customer service skills are dreadful
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE Your system is clearly faulty and it needs to be fixed!!!! I really hope your lot sort this ridiculous problem out, I AM UNIMPRESSED!!!!! #EE #SKYNEWS
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Emma| locked out of deckersnights
(@sawayamanights) reported
my internet at home is soo fking bad omg @EE step ur ***** up
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE Your customer service people know about this too, and they say it might be linked to the other problem. I cannot understand how a supposedly High Tech firm like yourselves can have problems with your system like this!!!! UTTERLY RIDICULOUS!!!!! #skynews #GMB
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Dean Moles
(@DeanMoles) reported
@EE I'll keep asking until you reply ..I've been a customer for 20 plus years..I visited a store to upgrade my phone bearing in mind I pay for 4 accounts And I was sent away as you wanted me to buy a new contract I don't need one You wanted me to purchase a phone elsewhere