EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Neath, Llanelli, Swansea and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Phone | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Ruthie J 🏴🌻🌞🌻
(@RuthyJamesy) reported
from
Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Spare-Kakapo
(@KakapoSpare) reported
@EE I had no signal outside from around midday until 13. 45 Ive got a 200gb plan, but it's not much use if there is no signal Why bother with a plan if I can only connect on WiFi? Never had any issues with BT sim
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Ste Reid
(@Stevereid96Reid) reported
@EE This seems to be a reoccurring problem so i am sure a company of your stature could address this ! i thought only the #Grinch ruined Christmas ! maybe she will pretend she doesn't know she's getting it !!!
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Caroline Green
(@carolinesgreen) reported
@EE, I am a customer and want to ask about possibility of buying a PS5 before Xmas. Can't find any info on your website and can't get through on phone or chat. Can someone please help?
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Franky
(@FrankyRN51) reported
Anyone having wifi issues with @ee all day in KA10 area?
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louise lunney
(@louise_lunney) reported
@CumbrianWolf @EE Finally got it sorted after nearly an hour trying to get through and over 1/2 an hour on the phone to tech team. I would suggest people to call up as it seems it is an issue with accounts.
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clare wood
(@clare1181) reported
@EE He wouldn’t listen to what I was saying. I appreciate companies set prices, but £40 more when being told it’s a special offer is extortionate to ripe of a loyal customer. I can’t believe a company like @EE treat customers like this and then he has cancelled
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Filippo Berio
(@filippo_berio) reported
@abul_latif @EE So it's not just me having problems logging into @EE? I just have been getting 'Login Error' for the last few days
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Dana Mountford
(@babyd2630) reported
@Joel44384140 @EE I got it from EE but never received an email to say it was even coming we just found it in the porch...not going to complain but anyone could have stolen it from my porch!
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matt
(@roastbeeef) reported
@EE I bought a refurbished pixel 4 XL that's locked to your network and I've been trying to contact you to get it unlocked. just seems that every channel I try to contact you on doesn't let me through because I don't have an EE phone number
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Peter Woolley
(@thewullsta) reported
@EE can somebody dm me please. I'm trying to report a network service fault on behalf of my mum on your website, but I can't because the fault reporting form for reporting faults via your site has got a fault and can't submit!