EE Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Swansea, Ammanford, Llanelli, Port Talbot, Neath and Carmarthen.
City | Problem Type | Report Time |
---|---|---|
Swansea | Internet | |
Ammanford | Total Blackout | |
Llanelli | Internet | |
Ammanford | ||
Swansea | Internet | |
Swansea | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Ruthie J 🏴🌻🌞🌻
(@RuthyJamesy) reported
from
Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤
(@MissLolpop) reported
@EE I have a question. Do you train your customer service advisors? Because I don't seem to be getting the same response over a issue I have. Different responses all the time, to be told now it can't be dealt with in store. Soon as this is resolved I will be changing providers
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Paul
(@Pdouglas1970) reported
@v12ock @EE I have the exact same issue in New York. Has this been resolved?
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Kerri McGrath
(@Kerriscotland) reported
Can I say that I wish all companies were as easy to deal with as @EE (big shout out to Honor on the upgrades team chat). They obviously trust their staff to solve problems w/out passing you on, so everything is so quick and easily resolved when I contact them 🙌 An adulting win!
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Jubbathehutt94
(@jubbathehutt94) reported
@EE phone signal has been non existent the last 3 days in my house & street. Getting an exclamation mark saying no signal, no internet connection and no network. What's going on? Network check says there is a known issue in North Shields but nothing been resolved yet
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chloe
(@chloe_k_99) reported
@EE can you please have customer service agent contact me 6pm tomorrow I seem to have been changed twice for my phone contract and my watch. Lately you guys haven’t been charging me my full price for contact witch was explained last yr I was being credited shouldn’t worry abt
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𝕂𝕁
(@karljoones) reported
@EE are you folks having issues in G41? Broadband has been intermittently cutting on and off since yesterday. Need this sorted for work today.
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Andy Thomas
(@thomo2525) reported
@EE need help with roaming data in the USA.. on ee app I get normal usage but I’m in the USA and the charges to buy data are expensive
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Mops Of Manchester
(@ZebPuliZeb) reported
@Dipple8 @EE Have g rhe same issue here. Only 3G which essentially means nothing. @EE update is needed please
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Natalie Hughes
(@natalieh1001) reported
@EE It’s a service outage, it’s just frustrating to be told it’ll be fixed ‘in four hours’ every day!! Can I have an ETA at least?
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filmdecrypter
(@Infinite_2014) reported
@EE Hey! Please see the conversation thread above! Exactly what I feared has now happened and I've lost all my free boosts! I had enough to give me aproximately 15 GB of data! I was assured that this would not happen! Please help!!