EE outages and service status in Pontarddulais, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (67%)
- Total Blackout (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontarddulais, Wales
The most recent EE outage reports came from the following cities: Swansea, Burry Port, Llanelli, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Total Blackout | 9 days ago |
|
Burry Port
|
Internet | 15 days ago |
|
Swansea
|
Internet | 17 days ago |
Community Discussion
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EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales@izzicca @EE Bad signal maybe mate 👍🏼
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Chris (@chrisjjames_) reported from Neath, Wales@EE my ee Internet has been down for the last five hours. What's going on?
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Adam Davies (@adamgribble981) reported from Ammanford, Wales@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jan Williams (@archersfan) reported from Swansea, Wales@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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gareth worgan (@gareth13599) reported from Llanelli, Wales@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Ruthie J 🏴🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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James Jenkins (@James_Jenkins_9) reported from Swansea, WalesTo wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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Jess (@iamstuff93) reported from Llanelli, Wales@EE is your online shop down? I was trying upgrade and it's not working 😭
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Rosi Jones (@rosijones) reported from Swansea, Wales@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
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JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
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LR (@raphy_lawren) reported@EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!
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sunshine2015 (@iconicdriver) reportedAfter 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more
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Kitten Kong (@kittenkong42) reported@EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue
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S Esq (@__sine_nomine) reported@WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.
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Steve, not Frank. (@WoodUksparky137) reported@superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.
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cass 💖🇮🇱 (@sassycassyL) reported@WoodUksparky137 @EE on my last contract renewal I decided to do a sim only contract then PX my phone with back market for a nearly new one, my contract with EE went from nearly 70 a month to 22, I'll never buy the phone with contract again
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Liam Parry (@liam_spx) reported@EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it