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EE Outage Report in Pontarddulais, City and County of Swansea, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/10/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent EE outage reports came from the following cities: Llanelli, Neath, Swansea, Port Talbot and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLlanelli Phone
United KingdomNeath Phone
United KingdomLlanelli Internet
United KingdomLlanelli Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone

Community Discussion

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EE Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • antis0c1al6 🚷 (@antis0c1al6) reported

    @EE help, i’ve just switched phones but i can no longer make or receive calls

  • UGHANI36 Ghani (@UGHANI36) reported

    @NeilHowell20 @DPDgroup_news @EE Worst delivery company ever!

  • TheDreamSociety paul west (@TheDreamSociety) reported

    Dear @EE When are you going to upgrade the network where I live OX27 0BS? As an EE customer I'd love to take advantage of your broadband service but I'm in a black spot....

  • Beaker86 Blair Scott (@Beaker86) reported

    @EE Honestly I wouldn't bother. Been subject to multiple cases of misinformation or straight up lies in the past few months by this company and now been advised that customer support can't offer customer support if you purchased your device in store

  • cat_complains Cat (@cat_complains) reported

    Why is my @EE service so appalling this week?! I’ve had blackout service since Monday, only able to use Wi-Fi?!

  • RachelCov Rachel Coverley (@RachelCov) reported

    @Zorak118 @EE I've spoken to tech support now and it is definitely there end where the issue is 😣

  • DigitalRec Ash Seddon (@DigitalRec) reported

    @EE I got through in the end, apparently you had some line issues this morning!

  • anonmytruth Anonmytruth (@anonmytruth) reported

    @EE @partofthepublic Can’t call as your phone lines are down and your chat function isn’t working so it’s senseless to send people this advice

  • m1tchturbo Colin Mitchell (@m1tchturbo) reported

    @EE I ordered ROAMING PASS yesterday and have arrived in the US today with no phone service for either myself or my wife. This is not good.

  • Jamieleeboy Jamie (@Jamieleeboy) reported

    @PureSasori @Jessica85079057 @EE I ended up reversing the DD and cancelling it. I’ve spoken to them on two occasions and all they have done is close the complaint. The Fraudulent charges are still on my bill!!