EE

EE Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontarddulais, City and County of Swansea, Wales 10/18/2025 10:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent EE outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardOsborne Richard Osborne (@RichardOsborne) reported

    @o2businessuk Ah that’s a shame. Been business customer with you and same number(ish) since 1999 and Cellnet. Does @VodafoneUK or @EE support Apple Watch cellular if we moved our business contract over?

  • jrandrews72 Jeremy (@jrandrews72) reported

    @EE I spoke to soon.. it only came on for a short while and is off again. So another day with no mobile signal :( Not good.

  • JonParryUK Jon Parry (@JonParryUK) reported

    @EE As LikeWize is closed until Monday they cannot do much until then, but have said they will pick the issue up with them. I am disappointed, as if it wasn't for LikeWize, I would not be leaving.

  • JamesBo31767059 James Bourne (@JamesBo31767059) reported

    @EE Need some help with a contract query

  • GeorginaEmson Georgina (@GeorginaEmson) reported

    @EE I’m having issues with my 4G, I have unlimited data and it hasn’t worked since Tuesday. Been out bad not getting any notifications but as soon as I’m on wifi, my phone will work. Are you having problems with your service?

  • meandmramsden Just Gadding About (@meandmramsden) reported

    @EE please can you advise when the service will be fixed in DN 35 - it’s been out for days and the time just keeps getting extended. I have three devices ( phone, mifi etc) and can not get any work done

  • gamma498 steve nicholson (@gamma498) reported

    I can’t wait for Christmas! Not coz I like Christmas but because that’s when my @EE contract finishes! Totally sick of their crap network!

  • lparkin Lee Parkin (@lparkin) reported

    @EE any reason there’s once again no 5G connection in and around Edinburgh city centre. EH1 1BB area?? Constantly never works!

  • LandlordCasey Casey Floyd (@LandlordCasey) reported

    @EE Have you got network problems in the HR5 area? No signal.

  • DuncanG47751779 Duncan Gray (@DuncanG47751779) reported

    @jmouldingBRAND @VodafoneUK @EE Yet again another dissatisfied customers vodaphone showing its true colours..all we want is your money,that's were the contract ends,we don't care about the customer or the service.££is king,oh wait a sec,here is a half price coffee on a feel good friday#£b4🧒👧