EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (26%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Port Talbot, Swansea, Carmarthen, Neath and Ammanford.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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James Jenkins (@James_Jenkins_9) reported from Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Adam Davies (@adamgribble981) reported from Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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liv (@al0haliv) reported from Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jess (@iamstuff93) reported from Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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gareth worgan (@gareth13599) reported from Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Specter (@samp_reston) reported
@EE how about you notify customers of network down time rather than doing ghost work, internet drops more than a pensioners tits
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Natalie Burgham (@NatBurgham) reported
@EE any update on how long the problem in Hatfield is going to last ?
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Woofioo (@woofioo) reported
@EE Doesn't work on the bigger phones.
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Glynis Wozniak (@glyniswozniak) reported
@EE Still down in Douglas and Glespin since 3.30pm yesterday 😭
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Jo Ryan (@JojoRy77) reported
@EE hi there. We’ve had constant interruption since 7th May, same text every morning about 9 am. Expect disruption for 7 hours (the whole working day) can you please confirm when the issue will be fixed as it’s becoming painful now.
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Hironao Suzuki (@hrnszk_en) reported
@EE Good morning. Is your broadband service down? When can you fix it?
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Vivien Martin (@VivienMartin4) reported
@EE Good morning! We bought a 4G wi-fi mini two days ago, but can't get access to the internet at all. Bearsden, north of Glasgow. Is there a problem?
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Samuel Raddie (@Radical50) reported
@EE Hello, my dads locked himself out of his voicemail is there anything you could do to help him out?
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jonathan guiness (@johnbud86) reported
@EE Is the upgrade chat online down ? As been trying to get to talk to someone since yesterday but it constantly says busy then give me a link to sms service witch come up as site under maintenance as the phone I want is online only as it good as new phone
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Mike Chiocci 🏴🇮🇹💛💙 ❤🤍 (@ChiocciMike) reported
@EE We weren't were told how to add it to the account to begin with, that was the issue.