EE Outage Report in Pontarddulais, City and County of Swansea, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Burry Port, Llanelli, Swansea, Neath and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Burry Port |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Neath |
Phone | |
| Burry Port |
Phone | |
| Neath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
IS ANYONE ELSE’s data on @ee down
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ruthie J 🏴🌻🌞🌻
(@RuthyJamesy) reported
from
Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
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Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@Johnboy1977) reported
@EE can some please contact me on how I get out of my broadband contract. I moved from Sky and the service so far has been very poor. I had to buy a WiFi extender just to get a better WiFi signal from the hub which is only 10ft
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Matt Jaggar
(@MattJMedia) reported
@A138967 @ThreeUK Made a promise to myself in 2013 that I’d never go with them ever again after their awful service for 2 years and haven’t looked back since. @EE have had my back since. Worth paying extra for decent service.
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Amy Oliver.
(@am3s___) reported
@EE why is it i can get the same contract from Sky for £35 a month, yet the upgrade price from yourselves is £70 a month? I've been with you now for 8 years. Where is the customer loyalty? The contract Sky can offer is there top one too🙄
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Natsai Vera
(@NatsaiV) reported
@EE I would like to thank customer services representative Lee Harris for the advice given on Friday. I am happy with my device. Professional polite service.
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J A
(@tentativelyy) reported
@jakeleopold @EE You can cancel without charge as they're increasing above the rate of inflation. Call them and state the above, and that is what you wish to do. If they refuse, tell them you wish to raise a price increase complaint and will be following up with the Ombudsman.
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Hayley Owen
(@hayleyjoeann) reported
@EE raising my phone bill a quarter of a way into my 2 year contract is ridiculous. I've sent a complaint in this afternoon, who knows if I'll ever hear back.
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Lee Jones
(@chireg69) reported
@EE So my bills going up in March for yearly hike. Letter says I can cancel contract if I want. Can I just ring up and get a new deal which us the £20 I'm paying now but for more data?
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J A
(@tentativelyy) reported
@michael_rudloff @EE You can cancel without charge as they're increasing above the rate of inflation. Call them and state the above, and that is what you wish to do. If they refuse, tell them you wish to raise a price increase complaint and will be following up with the Ombudsman.
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⭐Mark Rawlings
(@R4wli) reported
@EE It's your pitiful mobile data you need to sort Fortunately don't have my broadband with you at home but in county like this we need reliable mobile service something @ThreeUKSupport seem to beable provide will have to look at switching
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Adam Whitehouse 🇺🇦
(@adamdwhitehouse) reported
@EE My old phone connected automatically. Please signpost me to a how to guide to resolve the issue please. Thanks Adam