EE Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (35%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Pontarddulais, City and County of Swansea, Wales
The most recent EE outage reports came from the following cities: Llanelli, Cross Hands, Carmarthen, Swansea, Neath, Port Talbot and Ammanford.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
-
Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
-
liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
-
Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
-
Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
-
Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
-
Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
-
James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
-
Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
-
Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
-
Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
-
gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Brian Parsons
(@parsons_brian) reported
from
Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
-
Ruthie J 🏴🌻🌞🌻
(@RuthyJamesy) reported
from
Carmarthenshire, Wales
@EE I have had major issues with signal over the last few days ! It’s getting ridiculous!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Damien (with an e) 🌿
(@callmebaemien) reported
It’s 10am (well was when I started calling) @EE to cancel my watch contract. How have I been on hold for 30 minutes on a Thursday morning? Bet if I pressed the additional line option I’d be put through right away
-
annie sands
(@anniefoss) reported
I’m waiting for a return package to send a 5g router back. I do not want to be billed! I have emailed the person twice with no response please can you help? @EE
-
Richard Burns
(@richardaburns) reported
@EE hi, can you have a look at my account please? I'm wanting to check an add on I've ordered has been applied but also want to know how to cancel it as I only need it as a one off. Thanks
-
DD
(@VFEelliot) reported
@Ikram___ullah @Jun4id786 @EE EE is a UK mobile network (like Ufone or Zong), it isn't available for you to buy in Pakistan unfortunately.
-
george critchley
(@georgepma1) reported
@O2 One week since I signed your contract & still I haven't got a phone that works-it now phones out but not able to text out & crucially,not receiving phone calls or texts. I will have to return to your Burnley shop. Reason I left @EE was poor after sales service despite my loyalty.
-
jamie
(@jamieyoung2010) reported
@ee Hi! What are the issues with signal in Newcastle Upon Tyne? I've checked both my work postcode and home postcode and it's been saying for days they are working on it. I have very very poor signal, unless connected to wi-fi - which isn't ideal when I'm not home. Thanks!
-
Vicky Entwistle
(@vicky_entwistle) reported
Just to let my Twitter Family know that if you fail to respond to a text message from @EE about your contract coming to an end they will continue to take payments on devices that have already been paid for in full. In my case to the tune of £600. Money that is not theirs.
-
Paz
(@aninkyaffair) reported
@LiToast @bt_uk @EE People say bad things about Virgin but we’ve had them since mid June when we moved house and haven’t had an issue at all. They’re actually over delivering on the speeds they quoted when I signed up to their super fast fibre.
-
Mr Spike T
(@PikesReturn) reported
@JESSICADICKS @EE Go to settings >mobile data then scroll down. Some apps may need toggling back on
-
Andy Hart
(@MavenAdviser) reported
Is anyone else having a nightmare with @EE mobile data atm? 4G and 5G are both terrible.