EE Outage Report in Llanelli, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent EE outage reports came from the following cities: Carmarthen, Burry Port, Llanelli and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
Phone | |
| Burry Port |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Burry Port |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
@EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lee
(@leethefoxy) reported
from
Pembrey, Wales
@EE outage again very poor at Christmas 🎄
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G 🏴
(@therealGDJ) reported
from
Pontarddulais, Wales
@EE morning, do you guys have an outage in the SA4 area?
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wasem Sebi
(@WasemSebi) reported
@SarahSmithxox @EE Trust me they don’t care, they act like they do! The frustration they have been causing is beyond annoying! Can’t wait to leave this horrible network! Even @ThreeUK have better customer service! At least they have manner and respect towards their customers
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Raph
(@D_Raphael1) reported
@EE Hi Matty & @EE, reiterating what I have just explained as my problem over the course of a day is not helping. What a waste of time. Then to say I should get a call within 24 hours, no doubt to explain the situation again and to no resolution. Ridiculous!
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Lizzie Cass-Maran (she/her)
(@LizzieCassMaran) reported
@ThatGirlVim Thank you, this is a total bugbear. Then they offer you cheaper deals. I had this when I left @EE - they told me when I rang that I could get better deals chatting on the phone and I straight up told them that was just another reason I didn't want to be a customer. It's ableist.
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Michael Williams
(@MichaelWil3) reported
Had text from #virginmobile tells me they're ending 'pay as you go' 22.01.22. @EE shop kindly agrees switch to them, via virgin, on 29.10.21. It's now 04.11.21 & we're still unable to use our mobiles because Virgin is holding things up. Compensation needed for loss of service.
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Magpie Finance
(@MagpieFinance) reported
@EE I need help can somebody message me ASAP! Live chat isn’t working
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Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they sent an engineer round and fixed it this morning. I'm really happy.
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Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they send an engineer round and fixed it this morning. I'm really happy.
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Barry Perry
(@gambite69) reported
@EE We also demand more then 2 bar of signal pay a lot of my money on ee but never had more then 2 bars ee is pants
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tumtumtum
(@tumtumtum) reported
On the phone with @ee, their support person has no idea what Apple Watch and cellular/data means. They want me to explain what getting mobile data on the watch means. 🙄
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Ammo
(@AmmoOfficial) reported
@MarcAllera @EE How about you launch a training session to train your incompetent employees on how to deliver customer service?