EE Outage Report in Llanelli, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Llanelli come from postal codes SA14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanelli, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent EE outage reports came from the following cities: Burry Port, Llanelli, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Burry Port |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Phone | |
| Burry Port |
Phone | |
| Swansea |
Phone | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
@EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!
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gareth worgan
(@gareth13599) reported
from
Llanelli, Wales
@EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀
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Anthony Rees
(@antferryside) reported
from
Ferryside, Wales
Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Lee
(@leethefoxy) reported
from
Pembrey, Wales
@EE outage again very poor at Christmas 🎄
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Jan Williams
(@archersfan) reported
from
Swansea, Wales
@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Adam Davies
(@adamgribble981) reported
from
Ammanford, Wales
@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jess
(@iamstuff93) reported
from
Llanelli, Wales
@EE is your online shop down? I was trying upgrade and it's not working 😭
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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koopa
(@kpa421) reported
@Robbo1979says @EE Because EE are terrible. Best customer service? absolute travesty more like, as soon as my contact is up? I'm gone.
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.
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Steve Valentine
(@SJV1957) reported
@EE Why is that mast out of service/being worked on every 2 weeks?! It's ridiculous! And now 3 days without signal/phone. Best network....ummm I don't think so
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@Star_Stef @EE @LNonno_ Well known issue. You have to send a text message every six months to keep the data active or they switch it off. You should have 100 free text messages with the 120gb. You can get it reactivated.
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@GeekPill @EE Because you didn't send a text message every six months so they stop your data. It's a well known issue. You should have 100 free text messages. You can reactivate it though and get your data back 👍
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Mat Trousdale
(@MatChefTrout) reported
from
Commondale, England
@EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?
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Jill and David Kelly
(@ke1_jilland) reported
@EE Elderly Parents have been without mobile internet for several weeks now (Colintraive/Glendaruel). Status page just shows resolution time of 8 hours that never changes. Come on EE..they live in a rural community and rely on this life line for so much.
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Stuart Cook
(@stuartcook12) reported
@EE please can someone help. Previous customer having issues unlocking phone to use on another network! IMEI verification doesn’t work on website.. very frustrating
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Morriswl78
(@Morriswl781) reported
@TalkTalk, worst customer service experience ever experienced. Hugely regretting switching from @EE who had first class customer service. @TalkTalk customer services and tech support just don't appear to care, at least those whom I have dealt with. Brutal experience overall.
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Aboy
(@FranklyUk) reported
Had a totally random letter from @EE ECR team today which further undermines my ability to make a complaint of have a voice in anything. Their abusive 'policy' of subjugating customers is unacceptable and is the cause of huge suffering.