EE

EE Outage Report in Llanelli, Carmarthenshire, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llanelli, Carmarthenshire, Wales 10/18/2025 00:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomSwansea Internet
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    IS ANYONE ELSE’s data on @ee down

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

  • RuthyJamesy Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported from Carmarthenshire, Wales

    @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • Yazziie_xx mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE what's going on? All services down since 3pm. I see calls are countywide and has another mast gone out in Clapham. Internet seems to be switched off too. Another day another gross system failure

  • RichieCartwrh8 Richie Cartwright (@RichieCartwrh8) reported

    My experience of @EE do far has been horrendous.. can’t even call them at this point.. absolutely honking service

  • cpeel86 charlotte (@cpeel86) reported

    @acidlois @EE This is awful. I hope you’re alright! Disgusting EE aren’t even letting us know what’s going on

  • vic__harvey Vicky Harvey (@vic__harvey) reported

    @EE @ee her phone is now connecting to WiFi but she still has no service and the 150 number isn’t working and we have paid for a roaming pass when will this issue be fixed?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @drasnah @EE @Ken_129 You don't get them unless you sign up 9,184 times for them. Even then they tend to send you the opposite of what's happening. Today I got an "update l" to say there was no issue in my area, it must be my phone." All services gone for an hour at that stage

  • merseygirl23 Jane Sinclair (@merseygirl23) reported

    @EE Trying to call customer services & coming up user busy. Tried to tweet the Ask EE team and coming up as their account is suspended. Was told someone would call me today and yet again nobody called. Utterly useless.

  • benjames1996 BJ (@benjames1996) reported

    @EE an awful network, can’t make or receive calls. Best network you’re having a laugh!

  • lucy___loo Lucy Loo (@lucy___loo) reported

    @EE do you have an outage or issues with landlines in the EN8 post code area? I’m asking on behalf of family member. I can’t check via the website as I’m not an account holder.

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE @ClareDavis20889 You've copied and pasted that for 4 going on 5 hours. So no update coming is what your saying. As you refuse to use any other language other than this tired copied message as a reply to every customer trying to contact you. @which is this best network kind behaviour?

  • ShedCase David Caldwell (@ShedCase) reported

    @EE I understand you're currently addressing an issue impacting your services. I sincerely hope you're working urgently to fix this issue and will provide a further update as soon as possible, perhaps even in a public post, since your feed hasn’t been updated since 29th March?