EE outages and service status in Llanelli, Wales

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Llanelli, Wales

The most recent EE outage reports came from the following cities: Swansea, Burry Port, and Llanelli.

City	Problem Type	Report Time
Swansea	Total Blackout	9 days ago
Burry Port	Internet	15 days ago
Swansea	Internet	17 days ago

Community Discussion

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EE Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

• 
  Sonny Jim (@johneds53) reported 23 seconds ago from Carmarthenshire, Wales

  @Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.

• 
  Rosi Jones (@rosijones) reported 2 minutes ago from Swansea, Wales

  @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

• 
  Jess (@iamstuff93) reported 5 minutes ago from Llanelli, Wales

  @EE is your online shop down? I was trying upgrade and it's not working 😭

• 
  G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported 10 minutes ago from Pontarddulais, Wales

  @EE morning, do you guys have an outage in the SA4 area?

• 
  gareth worgan (@gareth13599) reported 11 minutes ago from Llanelli, Wales

  @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

• 
  Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported 11 minutes ago from Swansea, Wales

  @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

• 
  Andrew Reed (@reedo456) reported 11 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  liv (@al0haliv) reported 22 minutes ago from Swansea, Wales

  ok so @EE has the worst complaints procedure and customer service cool thanks xxx

• 
  Ruthie J 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻🌞🌻 (@RuthyJamesy) reported 24 minutes ago from Carmarthenshire, Wales

  @EE I have had major issues with signal over the last few days ! It’s getting ridiculous!

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 25 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 26 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Anthony Rees (@antferryside) reported 27 minutes ago from Ferryside, Wales

  @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

• 
  Jamie-Lee (@jamiebradnum) reported 27 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  Philip(Phil)England (@philengland1) reported 39 minutes ago from Landore, Wales

  Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

• 
  Jamie-Lee (@jamiebradnum) reported 40 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported 42 minutes ago from Swansea, Wales

  @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

• 
  mami (@Yazziie_xx) reported 47 minutes ago from Swansea, Wales

  @EE pls why is my data not working

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 53 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Anthony Rees (@antferryside) reported 58 minutes ago from Ferryside, Wales

  Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

• 
  Jamie-Lee (@jamiebradnum) reported 60 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobes (@theGrimey) reported 4 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Big Nath (@E236_Nathan) reported 5 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  Isabelle Smith (@IsabelleSm16608) reported 7 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  dystopian (@NNazir) reported 9 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

• 
  Clare (@csteventon61) reported 11 minutes ago

  @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

• 
  JoJo (@yoyo__jojo) reported 16 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  sarah easton (@saraheaston1984) reported 18 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 20 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  Daryl (@D_Paskell) reported 20 minutes ago

  @EE I need to change my inclusive extra but your app is down. How do I do this?