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EE Outage Report in Llanelli, Carmarthenshire, Wales

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The latest reports from users having issues in Llanelli come from postal codes SA14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llanelli, Carmarthenshire, Wales 12/18/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent EE outage reports came from the following cities: Burry Port, Swansea, Llanelli, Carmarthen and Landore.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurry Port Phone
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomSwansea TV
United KingdomCarmarthen Phone
United KingdomSwansea Internet

Community Discussion

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EE Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    Shocking customer service from @EE , it seems as though 20+ years as a customer doesn't amount for much these days.

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • gareth13599 gareth worgan (@gareth13599) reported from Llanelli, Wales

    @EE I have received exceptional customer service today over the phone from Shania davies from upgrades. Really went above and beyond to fix an issue. Please could you pass on my thanks again 😀

  • therealGDJ G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@therealGDJ) reported from Pontarddulais, Wales

    @EE morning, do you guys have an outage in the SA4 area?

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • archersfan Jan Williams (@archersfan) reported from Swansea, Wales

    @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • iamstuff93 Jess (@iamstuff93) reported from Llanelli, Wales

    @EE is your online shop down? I was trying upgrade and it's not working 😭

  • antferryside Anthony Rees (@antferryside) reported from Ferryside, Wales

    @EE Not until after it had happened. It just feels like profiteering on the part of @EE. As the bill payer I would have expected notification that this was going on. As the line user I would have expected my daughter to have had a txt explaining she was being charged. Very poor!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCocoUK Coco (@TheCocoUK) reported

    I’ve been trying to contact you guys for about a week now, your customer service is terrible and I’m still being charged for services that dont work @EE

  • katesalberg1 Kate Salberg (@katesalberg1) reported

    @EE sorry but your service is not great today. I need information Before I go through the tunnel

  • Public_Pers Pers says Wear a Mask! Climate Action NOW! 🌍🌲🌳 (@Public_Pers) reported

    When I went to renew my @EE contract a month ago, they also "upgraded" my broadband. And every day since then, with sickening regularity, the bloody Hub just randomly reboots itself. I'm wondering what I'm paying the few quid extra for - 'cos it's clearly NOT good service!

  • pilkyman Jonny Davison (@pilkyman) reported

    @EE I got an iPhone 14 today and it can’t connect to the EE network, I’ve tried removing my SIM and reinserting it, tried restarting the phone and turning mobile data off and on again but it won’t work…HELP

  • Mr_Owen77 Mark Owen (not that one) 💙 (@Mr_Owen77) reported from Stoke-on-Trent, England

    Sorry @EE your new android app is crap. Please revert back to your old one

  • My4Girls1984 Valentina (@My4Girls1984) reported

    @EE the network where I live is shocking its been down for well over a week now I have 6 lines on my account paying a fortune for a service that's just not working right. Any idea when this will be resolved?

  • hannelizabethxx han. (@hannelizabethxx) reported

    @EE Hello, can someone help me? I’m not sure if my direct debit payment has gone through properly this month as it’s due today?

  • FranklyUk Aboy (@FranklyUk) reported

    @MarcAllera @EE Anyone have a postal address for @MarcAllera so I can send him my complaint? It seems their main avoidance tool these days is not giving out contact details. Else they would recieve thousands of complaints.

  • DrewDko MrD (@DrewDko) reported

    @EE EE don't help, they keep you on chats for over 5hrs for a well documented known fault

  • cruisertwo Barry Brown (@cruisertwo) reported

    @EE Rang EE. After a load of spiel about how good they are, number 1 for years and if you have bad service to try WiFi calling, I related I had no service in Town. Then automated voice said they would check and hung up. Then got text saying there’s no problem with service.