EE

EE Outage Report in Skewen, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Skewen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Skewen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Skewen, Neath Port Talbot, Wales 11/25/2025 07:30

November 25: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Skewen, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Maesteg, Swansea, Neath and Landore.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Skewen, Wales

Latest outage, problems and issue reports in Skewen and nearby locations:

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_dttia Simon (@Simon_dttia) reported

    @EE @MarcAllera well unfortunately it’s looking like your team have dropped the ball and I’m looking at a further 4 weeks without service. I had to call to find this out. I’m now waiting to hear what solutions will be offered. This is terrible customer service

  • AlgeoJo Mrs Cakeaway (@AlgeoJo) reported

    @EE @HayhurstDarren The reception both myself and my partner have with you is shockingly bad!!!

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren Your network has been awful for the past year. Ever since you've tried changing over to 5G

  • j4ckr9 Jack (@j4ckr9) reported

    @EE Your service is terrible and your support is almost as bad. I shouldn't have to deal with no service after you have the audacity to increase your prices. Fix your network and provide proper compensation to your customers.

  • MrToad_88 Sean (@MrToad_88) reported

    @EE any issues with 4g in Manchester today? I've been struggling to connect on my phone all afternoon

  • Kewin44619407 Kewin (@Kewin44619407) reported

    @EE Why is EE not providing the service I've been paying for? For the last few days my internet speed has been so shocking, that's not for what I am paying for

  • Millsfilminc Millsio (@Millsfilminc) reported

    @EE I only wanted to know why I have to reboot my EE sim and BT modem a few times each day. After 2 hours going though security that is only the day and how much my bill was I never did get any help - really poor support - if any of you know why I need to reboot DM me - Thx Steve

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren @EE used to be amazing for connectivity and signal strength. But recently its gone majorly down hill especially in the south with calls dropping constantly in urban and rural areas especially in the south. Please reinstate your old network it was 100% better.

  • _melarkz Emma (@_melarkz) reported

    @EE Youtube on the wifi has been extremely slow for several weeks on every device while on 4G/5G (on a different network) it's been working fine. Are you throttling Youtube? Videos don't load at all, or if they do it's only for several seconds before lagging again.

  • Zigkhan23 Zig Khan (@Zigkhan23) reported

    @EE placed an order for the AirPods Max with some agreed discounts on my existing lines but no order confirmation received, payment details for delivery fee taken for an order never placed. Same thing happened when I added a sim and changed price plans, customer of 10+ years