EE Outage in Skewen, Neath Port Talbot, Wales

@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

@EE can someone please help me with my order

@izzicca @EE Bad signal maybe mate 👍🏼

@EE an unable to access the bt sports app for some reason can I get some help with this please

@O2 No help needed thanks - @EE are much better

@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

@EE email from EE to say problem in my area, network will be affected. No change there then!

ok so @EE has the worst complaints procedure and customer service cool thanks xxx

Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

@EE pls why is my data not working

@LeaveEUOfficial @EE This kind of waste of money on lego knocks me ill. My brother has struggled for years due to lack of support after fighting and taking a bullet for our country. Who ever made this decision should never work for the British legion again.

@LeaveEUOfficial @EE His debt out 10k would of done it. So I suggested getting in touch with them so he did and couldn't get any decent help because some were fines (unpaid water bills things like that) he is now having to get a loan with 35%apr over 4years so he is only paying £350 out not £600 2/3

@malikimraj1989 @EE @educationgovuk Put in a formal complaint and then if ee don’t do anything in 8 weeks take it to the ombudsman i think I know why you have robbed by ee.

@EE @educationgovuk Hi I can’t understand what your customer service are saying it dose not make any sense.

@EE Yes still issues. I log in then the app automatically closes.

@EE broadband slow or not working at all ch5 1qn ...please help

@EE hi, my internet speed is really slow and I have unlimited data. Any chance this can be made quicker?? It’s 2-3mb/second

@EE help needed for very poor service on 4GEE home broadband. Unable to work from home due the the terrible service. Help please

@EE if my Apple Watch is up for an upgrade (standard upgrade) as of 29/12/20 but I don’t wish to upgrade will I continue to be charged for the monthly plan? If so how do I cancel it? Thanks

@EE Hi, I have been trying to contact you on the phone but I cannot get through. My broadband is not working, there is a flashing blue light on my router, any help please?