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EE Outage Report in Victoria, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Victoria, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Victoria, Newport, Wales 05/15/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Newport, Hengoed, Abertillery, Cwmbran and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomCardiff Phone
United KingdomCaerphilly E-mail
United KingdomBlackwood Internet
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Victoria, Wales

Latest outage, problems and issue reports in Victoria and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkerMinds1 DarkerMinds (@DarkerMinds1) reported

    @EE Why is a mobile phone and broadband company getting involved in activism? Nobody likes this **** and it's deeply unpopular.

  • jamieterrill Jamie Terrill (@jamieterrill) reported

    @EE wifi calling been down all afternoon - your web chat is pretty useless just telling me the same basic troubleshooting steps over and over (and offering to text me support?!). Seems many people have the same issue. I get 0 phone signal where I live. When will this be fixed?

  • the_coopertron Matt #ukcitizen 🐭🐁🐀 🙈🙉🙊 (@the_coopertron) reported

    @TrevorAlanBell @EE No we don't. We need to send less people to prison in general. We need to treat people as equals.

  • SteveAFB Steve / AFB (@SteveAFB) reported

    @EE Getting morel guidance from a phone operator & an awful football manger we have reach the lowest of the low

  • SD12495936 S D (@SD12495936) reported

    @EE @berkobank LOL An actual study was done about online hate and they found that it was women who gave the most online hate to other women at 50% and men came in at 45% and the last 5% was undetermined. So its actually women's problem to solve based on your paradigm. Oh and what is a woman?

  • benslife22 Benslife22 #BackBoris (@benslife22) reported

    @EE @bradyo2 I think Ashleigh needs to stick to phones and network and spend less time on trying to change men

  • comic_boss Comic Boss One ❤️🇺🇸 MAGA (@comic_boss) reported

    @EE What does this have to do with my phone service? Why are you making statements about this when you can’t deliver the 5G you promised me before I took out my new contract? Cut the social justice crap and concentrate on the business and delivering customer satisfaction.

  • GMFCfantasy Andy Morrison (@GMFCfantasy) reported

    @clinicalchilly @Sandman25182689 @EE Learn how to use the block function. Idiot.

  • yupster34 yupster34 (@yupster34) reported

    @EE The Guardian? Seriously? I don't read that garbage Woke Dreg of a newspaper.

  • R1cey76 John Rice (@R1cey76) reported

    Over 15 years loyalty to @EE and our relationship seems to be breaking down. Poor customer service over the past few weeks and still can't get to the bottom of the latest debacle. Sad times