EE Outage Report in Victoria, Newport, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Victoria, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Hengoed, Pontypool and Llanbadoc.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Victoria, Wales
Latest outage, problems and issue reports in Victoria and nearby locations:
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yardley
(@YardleyShooting) reported
Call centres have become a sort of torture. I am still on hold with @EE - over 40 minutes on this call so far and more than 2 hours wasted today and yesterday without resolution...
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Rigsby Machin
(@RigsbyMachin) reported
@EE I am going to run out of data as I have no WiFi where I'm staying. How do I add credit to my monthly plan? Impossible to speak to anyone at EE. Please help.
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κατ χριστοφόρο
(@KChristophoro) reported
@YardleyShooting @EE No, snail mail? EE Customer Services 6 Camberwell Way Sunderland Tyne and Wear SR3 3XN United Kingdom
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BadgersNadgers 🦡
(@wiltsrednecks99) reported
@YardleyShooting @EE Sadly- The service world is broken mike, nobody gives a Fck anymore, let alone the demoralised minimum wage folks in the @EE call centres. Customer service is just not important to them. I gave up, stopped paying EE and they had to engage then 😡 Now with giff gaff Good luck 🤞
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Elizabeth Lewton #ukcitizen2021 #HoldTheLine
(@LewtonSerena5) reported
@YardleyShooting @EE They want you to hang up🤯🤯
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Daniel Mackett🔰
(@dmackett91) reported
Hi @EE Having trouble with signal in Hampshire area. Iffy on my iPhone, but no signal at all on tablet device. Is it a known fault? Thanks
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Simon Crowder
(@SCrowder90) reported
@EE I have had ongoing issues with my broadband since joining recently and have tried sending numerous emails/called and been ignored. I have had engineers out and a new router but it is still not working. I need to cancel but I have been ignored and need this sorting ASAP.
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Babs Bigman ;)
(@babsbigman) reported
@EE Fraudsters namely EE telling you your phone will work abroad ,two numbers on one contract one doesn’t even get service ,one gets service but no data unusable no internet despite add on Contract ends we are leaving , should never of come in the first place , but cheap buy twice.
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SHA123
(@MrsSHA123) reported
@EE good morning. I signed up to a new SIM only contract yesterday. As I’m existing EE customer am I right in thinking I’ll continue to use the same SIM card? Can you confirm when my new contract will be activated and will be able to see details in my EE account. Thank you.
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B M
(@BM7791) reported
@YardleyShooting @EE A decent company will call you back if no operators are available. The worst is when they play crappy music so you can't just put the phone on loudspeaker & get on with your life without ruining the ambiance. I'm with @EE & due a new contract. Might have to look elsewhere.