EE Outage Report in Butetown Community, Cardiff, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Butetown Community, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Butetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (41%)
-
Internet (35%)
-
Wi-fi (9%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Butetown Community, Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Tonyrefail, Pontypridd, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Butetown Community, Wales
Latest outage, problems and issue reports in Butetown Community and nearby locations:
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Remy & Kev
(@theratcliffe82) reported
@EE And just like that, my annual cost for my 2 lines has increased by £22.80... How the hell is that justified, when the majority of my monthly payment is paying for a handset. Surely the increase should only relate to the service you provide, and not a handset being bought.
-
Akula
(@Akula1978) reported
@EE 10 year loyal customer , pre ordered the s23 ultra. Told to return it to get the free buds. All data on new phone etc. Absolutely ridiculous
-
andy
(@_ihatetories_) reported
So there you have it folks, @EE will continue to hold their nerve in robbing ******** out of you even when they know they've been found out, cheers for the phone guys.
-
Bruusen
(@Bruusen) reported
@EE is the single worst company I have ever been in touch with as a consumer.
-
El Paso B Aрахіс
(@PasoPeanuts) reported
@HowesTheBacon @EE Bin them off. They’re breaking their contract anyway. Greedy gets. I’m also on EE and I will be an ex customer as soon as I get that notification.
-
Liam Barness
(@liam_barness) reported
@rosi_roberts_ @EE 14%!! The amount of texts I get stating ‘there is an issue in your area’. It’s already the most expensive network, that’s a pisstake
-
Michael
(@MRossi86) reported
@EE @OliverFindlay Why can’t you pass the cost off to the networks that piggy back off of the EE network? Non of them pass this cost onto the customer! Going direct obviously isn’t the way to go anymore!
-
Alexandra Fitzgerald
(@AlexandraAnneMU) reported
@LimeGreenConslt @EE Honestly- i’m tied in until November. I’ve been a customer since the old Orange days on my first mobile as a teenager. This is totally unacceptable and what a way to take advantage during a cost of living crisis. I can’t believe they can justify this
-
NotSoMuch
(@kingaoliver2) reported
@ee don't even have the decency to offer a get out of contract option due to their extortionate price increase, trapping financially vulnerable people into contracts they can no longer afford. Well **** decency YOU ROBBING, SCAMMING, THIEVING *****!!!! End your contract ASAP!!
-
Cassie
(@cassiegerrie) reported
@EE 14.4% increase in price charges?! Is this some sort of weird joke? Always been an EE customer but that will be getting cancelled when my contract runs out this year.