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EE Outage Report in Butetown Community, Cardiff, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Butetown Community, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Butetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Butetown Community, Cardiff, Wales 01/09/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Butetown Community, Cardiff, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Porth, Cardiff, Caerphilly, Penarth, Cathays, Ynysddu and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomNewport Internet
United KingdomPorth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Butetown Community, Wales

Latest outage, problems and issue reports in Butetown Community and nearby locations:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • daveguitarjones Dave † 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🎸🎶 (@daveguitarjones) reported

    Credit where it’s due. Just got a text from @EE saying that streaming and all data use is on them on Sunday from 6pm till midnight. I have a great deal with them anyway, but top marks to them for supporting the Three Lions and good customer service! 👍🏻👍🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿👏🏻👏🏻

  • SusannaMH2 𝐒 𝐔 𝐒 𝐀 𝐍 𝐍 𝐀 𝐌 𝐇 (@SusannaMH2) reported

    Why is the internet so bad??? 🤔ironically I can still tweet @EE

  • WoodyWoodywhoo Woodywhoo (@WoodyWoodywhoo) reported

    @O2 At this moment it time your on nill points @EE your customers service has been far better its true if your a loyal customer you get nothing in return @EE thanks again

  • MrJamesPayton James Payton (@MrJamesPayton) reported

    @EE Sure. I have been communicating via email. It was his suggestion to arrange a call. The point of my tweeting about all of this is to make public the issues & frustrations I face as a longstanding @EE customer, rather than hide it behind DMs or emails.

  • englishjen2 englishjen (@englishjen2) reported

    @England @EE @OfficialTM_3 Hope you guys can ignore the vile comments from some Danes about our team and our country. Just so awful. Guess they did not learn much about compassion huh

  • WoodyWoodywhoo Woodywhoo (@WoodyWoodywhoo) reported

    @O2 you have the worst customer service I've ever received they are happy for me to pay for a service they can NOT provide and don't even KNOW when it will come back on AND NO YOU DO NOT UNDERSTAND MY FRUSTRATIONS OR YOU WOULD DO SOMETHING ABOUT IT @EE I'll be call in tomorrow

  • Future_new Alex Dow (@Future_new) reported

    @EE are there problems in Burscough area, the internet / phone keeps failing and has been doing this for two or three days

  • DannMustDie Dann Djarin 🐉 (@DannMustDie) reported

    @EE I got an email from you about an unpaid bill which is.. odd, I’ve tried calling customer services on your website but I can’t get through to anyone. I’m no longer an EE customer, didn’t call the number on the email cause scams are getting pretty elaborate these days

  • _richcunningham Rich Cunningham (@_richcunningham) reported

    Hi @EE Somebody using your service is sending scam messages +44 7376 154558 - cheers

  • Mulguygirl Alison (@Mulguygirl) reported

    @kevinbacon @EE can you please help me get a refund from EE because they have cancelled an Active pay as you go SIM card and advised me to then purchase another one which they are now not activating. It’s not much money but it’s the principle and have technically STOLEN from me