EE Outage Report in Butetown Community, Cardiff, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Butetown Community, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Butetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (26%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Butetown Community, Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare, Caerphilly, Rhoose and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Butetown Community, Wales
Latest outage, problems and issue reports in Butetown Community and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Macfarlane
(@lucyhartleymac) reported
@EE Been having real issues with your broadband in the Manchester area for the past week. Are you guys having problems?
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Tam McLaughlin 💙
(@tammclaughlin) reported
@EE Hi, is there a way to report a scam call where the crook said they were @openreach trying to fix my router? I knew it was a scan right away but played along to find out where they were going. They wanted me to install teamviewer.
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Kawaii Cthulhu
(@KirstyWarner) reported
from
Wilshamstead, England
@EE internet up and down for the last few days, usually very reliable ... What's going on?
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Royston®
(@Royst3r) reported
@tescomobile @EE Then service has gone dramatically down hill, yes I know there is a pandemic but almost impossible to get through to them. I've been a good customer for a while and think I deserve better.
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Bekso001
(@reviewblogster) reported
@EE Yes I did but I did not get any notice of any work on the network in my area. And wifi calling doesn't seem to be working. I have important calls which I am not able to make. If I had know I would have pushed them back.
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chris marron
(@sonofhal) reported
@EE New sim not working. Old one turned off. No live chat available, but advised to call 150. Not sure how I can do that with an inactive sim.
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Peter Short
(@PeterShort1966) reported
@EE My phone keeps saying not registered on network ? I can't even call you ???
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Ian Price
(@goatteeboy) reported
@EE I’ve got no signal again, I’ve tried reporting a fault and your fault reporting form fails. I’m trying to run a business using my phone, this isn’t helping!
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Mike Jackson
(@MJtweetings) reported
@EE I am furious. What a let down EE is. On top of providing faulty hardware that stopped working after a month after I took out the contract you would rather save a few pennies by using snail mail to send me a replacement SIM card than provide me with a decent service.
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Clare Arthur
(@clarearfa) reported
@resolvercouk you interested in @EE allowing a £350 phone which left me with nothing and in an unplanned overdraft, on a scam number which they have now blocked all customers contacting! A number that has also never been rung and not on call history! Left with no food either