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EE Outage Report in Butetown Community, Cardiff, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Butetown Community, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Butetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Butetown Community, Cardiff, Wales 11/06/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Butetown Community, Cardiff, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontypridd, Tonyrefail, Porth and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Butetown Community, Wales

Latest outage, problems and issue reports in Butetown Community and nearby locations:

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TaraVoss27 Tara Voss (@TaraVoss27) reported

    @EE what has happened to your live chat service? I need to get in touch to upgrade a phone but do not want to use Relay as I’ve not had a great experience when previously using it.

  • JennyfurrT Jennyfurr T 💙 (@JennyfurrT) reported

    @EE is there a mobile network problem in OX 44?

  • craggle_rocks Mr Wright (@craggle_rocks) reported

    @EE Think my number is going into hibernation as nit been used ,can you help with this ? It won't allow me to ring 150 ,rang the 0800 number ,been on hold for nearly 30mins . thanks

  • jangofettsdad the mystery (@jangofettsdad) reported

    @EE You have to be the worst EVER company I have ever interacted with. Mistakes and incompetence run rife within your entire organisation. Executive complaints team are aggressive and do not respond when faced with the sheer magnitude of EE’s incompetence - I can’t wait to leave you

  • iamandyp The Great AP (@iamandyp) reported

    @EE Hi can you help me please. We ordered a phone online. I called after a few days, and was told that you were awaiting stock and would be 7days from when we ordered. Called today and told 28 days. No communication on this from start to now. Terrible service

  • uttermadness20 uttermadness (@uttermadness20) reported

    @EE why can I only get 3G signal in Kt6 and KT5? It’s really frustrating

  • za_raaah Zc∕̴Ɩc∕̴ƖRc∕̴Ɩ (@za_raaah) reported

    Why is upgrading with @EE never straight forward? Paid for a phone that I have not yet received. Was told I’d have it on Friday and now been told it won’t be with me for another week. Such bad service @EE #disappointed should cancel my upgrade

  • hollieenelsonn Hollie Nelson (@hollieenelsonn) reported

    @EE my signal and 4G is REALLY bad in my house - struggling to facetime, whatsapp. Help please?

  • Emily_Tuck_xo Emily Tuck (@Emily_Tuck_xo) reported

    @EE what is going on with my signal today, usually full bars but today it’s been on and off one bar to no signal? Super confused is there a problem in the Wokingham area at the moment?

  • ebonywilkinsonx ᎬᏴ (@ebonywilkinsonx) reported

    @EE are the worst for communicating honestly 😤😤