EE outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent EE outage reports came from the following cities: Bristol, Bath, and Winscombe.

City	Problem Type	Report Time
Bristol	Internet	2 hours ago
Bristol	Internet	5 days ago
Bath	Internet	6 days ago
Bristol	Phone	19 days ago
Bristol	Internet	19 days ago
Bristol	Phone	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Four Seasons Durrans (@danieldurrans) reported 36 seconds ago from Bristol, England

  @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

• 
  Four Seasons Durrans (@danieldurrans) reported 1 minute ago from Bristol, England

  @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

• 
  Jezza Screen (@JezzaScreen) reported 5 minutes ago from Bristol, England

  @EE Dw complaint has been made. We get our pac codes in an hr and are off.

• 
  Dave Aplin (@BotanicalValues) reported 10 minutes ago from Bristol, England

  After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

• 
  Sam Jenkins (@Sam19Jenkins) reported 10 minutes ago from Midsomer Norton, England

  @EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

• 
  Craig Williams (@Craigohbryn) reported 10 minutes ago from Kingswood, England

  When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

• 
  Mike Jackson (@mikedjackson) reported 13 minutes ago from Yate, England

  @EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

• 
  Bex Russell (@Borisbex) reported 15 minutes ago from Bristol, England

  @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

• 
  Dan White (@CaptSauve) reported 17 minutes ago from Bristol, England

  @EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

• 
  Shitsgigglesngloves (@Shitsgigglesng1) reported 19 minutes ago from Kingswood, England

  Poor Polly at @EE ...she wasnt contemplating work a saturday evening and having to answer the phone to me having a poo! It coulda been worse! It could have been @midgetvernon8 Calling them as he whatsapp craps on the vid call! #itshowiroll #poocrimes #satonthegaryglitter

• 
  Simon Cox (@aeroplaneblue) reported 27 minutes ago from Saltford, England

  Hi @EE any broadband issues in the BS31 area at the moment. Connection has been really flakey today.

• 
  Daniel Fry (@DanielFry23) reported 29 minutes ago from Filton, England

  Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

• 
  Dreamy (@Dreamy_Trance) reported 30 minutes ago from Bristol, England

  @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

• 
  Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 32 minutes ago from Patchway, England

  @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

• 
  Jezza Screen (@JezzaScreen) reported 33 minutes ago from Kingswood, England

  @EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!

• 
  Mat Rees (@acematrees) reported 37 minutes ago from Bristol, England

  So apparently, noone from @EE can call me back. The best they can do is refer me back to their 150-customer service helpline hell.

• 
  Gavin Tranter (@GavinTranter) reported 44 minutes ago from Bristol, England

  @EE Yes sort out my problem today, because I am not happy about all this.

• 
  Harrison Decorators (@HarrisonDec5) reported 53 minutes ago from Bristol, England

  @EE Yes my signal has been shocking all day. Only working with wifi

• 
  Orange head (@rustyrossco) reported 56 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  Julian Hensey (@julianhensey) reported 59 minutes ago from Keynsham, England

  @EE This is the reply we get every single day 2 hours but clearly is a major infrastructure issue that needs longer term resolution.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Bridge (@rachelbbridge) reported 6 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Gareth Bryning (@deadstar11) reported 9 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

• 
  Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported 18 minutes ago

  @EE what’s going on. Internet service is down!!!!!!!

• 
  Ian Wardell (@ian_wardell) reported 20 minutes ago

  @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 21 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 23 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 23 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  John Podmore (@John_Podmore) reported 24 minutes ago

  @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

• 
  Karen Reid (@Karenreid24) reported 25 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Petunia (@Petunia01755853) reported 26 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT