EE Outage in Bristol, England

@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

@EE Yes sort out my problem today, because I am not happy about all this.

@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

@EE I’m trying to unlock an Huawei P30 lite that I got from yourselves in Feb but your website isn’t recognising the IMEI number and Iv spoken to you 3 times on the phone. Keep getting told to go on the website! Please help!!

Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

@EE Now on with boda as they support my 999colouges. Pitty tho

@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

@EE I have had the most shocking & disgraceful service from EE!! Stuck with @apple iPhone 11 Pro which cannot contect to network, no service while looking after my 100 year old grandmother. Exec office sent me to a shop to get a loan phone, which EE aren’t allowed to do.

Hi @EE any broadband issues in the BS31 area at the moment. Connection has been really flakey today.

@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.

@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

@EE Yes my signal has been shocking all day. Only working with wifi

@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!

@EE Dw complaint has been made. We get our pac codes in an hr and are off.

@EE just lost my business due to poor miss selling.

@EE I want to upgrade to sim only but it won’t let me amend the address. My upgrade was due at the beginning of this month so I need to do it ASAP to avoid unnecessary charges. Pls help.

@vickyeightynine @EE This has started happening to me aswell! Did they do anything to help

@JAMES2296RED @EE I have the exact same problem. I have used two different browsers and cleared all my data. I don't really want to call to upgrade, I like being able to look on the website and I can't even do that at present, just takes you back to the same landing page. Very frustrating 😤

@foster63 @EE Also, I don't have the knowledge immediately to hand, so I'll need to look everything up as I go, which is slow, tedious, and error-prone.

@EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.

@EE hi! Called a few weeks ago to cancel a tablet contract and haven't heard anything to confirm since then? Was also meant to get a call about a potential business additional line. Please advise.

@EE Just fix it it’s getting on my ******* nerves now that I can’t compete cuz your not promising the WiFi i was told I would get

@EE are there problems with the service in my area this evening have had no 4g most of the day when trying to load app and log in to account also saying error?

@EE come on what is going on !!! Upgraded broadband 👍🏻 however since then regular slow or no service!!!! Kids run out of data ... seriously what am I paying for ???

@EE sick to death of my home broadband being either totally down or slow !!! I was guaranteed a minimum speed ... it’s not happening what is going on ? My kids have used all their data !!!