EE Outage in Bristol, England

Hi @EE I need some help please

After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

@EE I have been a loyal customer for many many years.i have 4 phones on contract and pay £150 a month and still u don't give me a deal,bye.

@EE This is the reply we get every single day 2 hours but clearly is a major infrastructure issue that needs longer term resolution.

@EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside

@EE the only network that prides themselves on being the best then tells you it’s your own fault for taking a contract out with them and not getting any signal ever 🙃🙃🙃

Terrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex

@EE Would of thought seeing as I’ve been a customer of yours for 22yrs (orange beforehand), I would of been treated better since you want me to upgrade. NOT HAPPY !!

So apparently, noone from @EE can call me back. The best they can do is refer me back to their 150-customer service helpline hell.

@EE is down in my office and we’re all having a mental break down with no 4G and signal ... lucky me I have secret WiFi but still this is peak 😭

Very good customer service from Dave @EE Cribbs Causeway. Thanks.

HOW DO I CANCEL MY @EE CONTRACT I WANT OUT. Why am I paying 50 a month for bugger all

@EE hi I placed an order Friday for. New contract still haven’t had my confirmation about delivery can you help please

Still no phone signal from @EE 48hrs now. I have DM’d so would appreciate some answers today

@EE internet is sooo shit !

A year ago today I switched to @EE from @O2. I've never been more pleased of that decision.

At least I'm able to tether to @GazBennett1 's phone as he's on a proper network (@EE ). Looking at you @O2 👀

Thank goodness I’m with @EE service never drops 😊

@EE The camera is awful, when I was offered this phone I asked about the camera as it's the main thing I lik3d from my Google Pixel

@EE Pretty sure it was from @CPWTweets what does that mean I need to do? Sorry to sound stupid lol

@EE Hang on is that why it’s not working? Is my phone locked so won’t let you put a different sim in?

@EE I need a resolution to my issue by the end of tomorrow Weds. DPD have not delivered a phone that was ordered on 24th Aug. Every agent I have spoken to have promised updates and calls to me, this is not the case. I appreciate this is a DPD error but my contract is with EE

@EE Oh, is that how it’s done ? .. maybe tell your web team to fix the web page, because I tried that multiple times earlier and it wouldn’t work ...

@EE 350mb data .. now that would be a bad deal. I use that sending this tweet

@virginmedia whilst In store I explained our story to 3 new customers waiting - all three left and went to @EE next door. You turned Brand Ambassadors into Brand terrorists by refusing to engage in dialogue about our complaint. 12yrs loyalty gone! 3 new customers gone.

@EE any know issues in Bristol for home broadband?!?! My routers down and rebooting Isn’t fixing this? This happens more than it should.

@verizon @ATT @VodafoneGroup @sprint @comcast @ASUS @TPLINK @Dlink @Cisco @Siemens @Linksys @NETGEAR @bt_uk @EE @virginmedia @SkyUK @ThreeUK @Huawei A management consule GUI interface with IPS/firewall/Anti Virus network protection logs activated by default & alerts of malware/network attacks could be done easily. Many open source IPS firewalls have such features including DMZ & traffic/network segregation options too.

@DPD_UK @Bloodnutt76 I have similar issues with @EE delivery of my phone with this bunch. Please use a decent company such as @RoyalMail, they don't hold your parcel in storage for a week whilst giving you fake delivery dates. #poorshow #stolenphone #givememyphone

@EE Tells me card isn't accepted. Have never had it work. Usually I have to buy a top-up card at an LHR concession stand for my existing EE SIM Card (which I put in when I come to Europe), but I'm flying into FRA this time, so that won't work.

@EE my orange internet doesn’t work. I’m in France at my house. Telephone is 05 65 34 75 15. Please help I’m paying for this non-existent service.

@EE ...aren't loading right now message as if there was no signal strength, but other apps were working fine.

@EE Still having problems calling ..

@EE Hi there. I live in SE London and try to access Twitter on my iPhone 6 on the train en route to/from London Cannon St station. Oddly, the minute I joined the Southeastern Railway Wi-fi network the problem disappeared and tweets returned. Previously I'd just get a sorry, tweets...

@EE I work on the network. I had a customer of yours today who was getting sync and all tests were passing, yet I couldn't receive web pages. EC was told by advisor on 30/07 that they modified their profile and from then it ceased to work. New hub also same problem

I wish I could get a girl to down for as long as my wifi @EE

@EE You ask me to DM but why not sort this in public I live in BA5 if I go upstairs I can see your mast, which is about 500 meters east of my address, I cannot make a call indoors without Wi-fi, I spend most of the day 700 meters further away at a location where no signal at all