EE

EE Outage Report in Holmes Chapel, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Holmes Chapel, Cheshire East, England 05/09/2025 16:50

May 09: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Holmes Chapel, Cheshire East, England

The most recent EE outage reports came from the following cities: Crewe, Northwich, Macclesfield, Winsford and Wilmslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Total Blackout
United KingdomNorthwich Phone
United KingdomMacclesfield E-mail
United KingdomWinsford E-mail
United KingdomWinsford Internet
United KingdomNorthwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE That most folks on here are referring too....the App doesn't work

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

  • lewylooster Lewy (@lewylooster) reported from Northwich, England

    @EE Thanks. App still down I'm afraid. Screenshot on its way.

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

  • The_RichWiseman Richard Wiseman (@The_RichWiseman) reported from Crewe, England

    @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

  • seffy11 Tom Sefton (@seffy11) reported from Macclesfield, England

    @EE the signal where I live is ****

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • JakeLCartwright Jake (@JakeLCartwright) reported from Shavington cum Gresty, England

    @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

  • ClairPazzer Meadow Pepperfly (@ClairPazzer) reported from Winsford, England

    @EE My phone is showing No Service and has been doing this on and off all day. I can’t call 150 as there is no service and Chat is not available, how else can I get in touch with you to report this?

  • amy86beeston ♡ Amy 🌷 (@amy86beeston) reported from Crewe, England

    @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

  • m1665t3r Adam Middleton (@m1665t3r) reported from Macclesfield, England

    @ThreeUK is something happening with the network ? I have a host of numbers ringing me which I cannot answer and if I call back they said they havent rang, even my partners phone is calling mine and I have it in my hand switched off she is on @EE? How is this possible ?

  • evanson316 Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported from Crewe, England

    @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

  • xrachelizabethh 🧚‍♀️ (@xrachelizabethh) reported from Crewe, England

    @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE is there a problem with EE fibre last few days ? Very poor service

  • LynneMWhite1 Lynne (@LynneMWhite1) reported from Wilmslow, England

    @OneMinuteBriefs @EE You must have @EE in Wilmslow. Others don't work. Emergency calls only and no text

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • execution84 Sarah Golding (@execution84) reported

    @EE are absolute joke round my area. Lie upon lie. After this contract is up I'm looking elsewhere that has reliable internet service. Because this is atrocious. Especially when I'm trying to watch a wwe show. It's not acceptable.

  • T111155 John Twiss (@T111155) reported

    @EE That's all brilliant but why are all your phone lines closed after 8pm why can't we tell you you broadband has failed between 8pm and 8 am. It is a bit shambolic really 😢 My broadband is not working pleases do something about it Thank you

  • vvGumzy gmz (@vvGumzy) reported

    @EE I’ve never experienced such unstable terrible internet as I have whilst being on yours, it’s unbelievable.

  • BabyLossLawyer Natalie Cosgrove (@BabyLossLawyer) reported

    For absolutely no one who cares on the @EE saga. Go to shop as told to. Told that ‘people who work on the phones don’t know what they are doing and there’s nothing I can do here’. Once again, stonking lack of culpability & customer service. How long do we think it will take?!

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • racingspoon 🥄 (@racingspoon) reported

    @Gizzipig @EE The app was totally rebuilt about 2 months ago and there has been quite a few issues. Always a good idea to delete and re-download. I wouldn’t call through at moment as that’s definitely a known issue on PaYG accounts and the app.

  • CinnamonRage Cinnamon Rage 🌱 (@CinnamonRage) reported

    @EE Why are the Apple Watch sims so expensive? Can you do a lite version that’s cheaper. I almost never use it away from my phone but £7pm for a rare phone call is excessive.

  • StevenH_LnD Steven ***** TAP.dip (@StevenH_LnD) reported

    @EE Not sure, I filled in the online form asking to cancel x 4 and have to wait 72 hours for a reply. Hope to find out Monday.

  • JohnLew81263270 John Lewis (@JohnLew81263270) reported

    @EE Scared children by uk tv adverts never think of any one .evil to sarce children and lady's tv advert

  • SportingNest 🇸🇴 Sporting Nest 🇬🇧 🏳️‍🌈 🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @EE Yes I got through. They told me there are no problems in my area. Just after I got a text message saying work in being done on the service in the area. 🙄