EE outages and service status in Holmes Chapel, England

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Holmes Chapel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Holmes Chapel, England

The most recent EE outage reports came from the following cities: Northwich, Knutsford, and Macclesfield.

City	Problem Type	Report Time
Northwich	Internet	11 days ago
Knutsford	Phone	1 month ago
Macclesfield	Internet	2 months ago

Community Discussion

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EE Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

• 
  Mark boyle (@northmonkey199) reported 2 minutes ago from Macclesfield, England

  @EE Told I couldn’t have it, then when trying to upgrade told I’d have to find my own upgrade online as I wanted to try and reduce my bill. Not helpful and never easy

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 5 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Ryan© (@RyaaaannC) reported 6 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 9 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  UK Adventure Cycling (@philjame5) reported 10 minutes ago from Brown Edge, England

  @EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 11 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Andy Barton (@m7leicauser) reported 12 minutes ago from Northwich, England

  @EE Seeing as the phone is out of contract, your service stinks and you can’t give a signal in large parts of Cheshire, I think it’s time to take my business elsewhere. I will be calling 150 to cancel completely later today.

• 
  Frank S * (@A_Shankly_Boy) reported 15 minutes ago from Winsford, England

  @EE are crap with zero customer zero customer service

• 
  ian (@iandkroberts) reported 15 minutes ago from Winsford, England

  @EE is there a problem with EE fibre last few days ? Very poor service

• 
  ♡ Amy 🌷 (@amy86beeston) reported 17 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Richard Wiseman (@The_RichWiseman) reported 20 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 29 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 33 minutes ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 
  Andy Barton (@m7leicauser) reported 40 minutes ago from Northwich, England

  Why does it take SO LONG to change an @EE account from a full one to a SIM only. Been here nearly half an hour. Terrible service.

• 
  Lewy (@lewylooster) reported 41 minutes ago from Northwich, England

  @EE That most folks on here are referring too....the App doesn't work

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 45 minutes ago from Mow Cop, England

  @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

• 
  Paul Cannon (@Cannon0P) reported 46 minutes ago from Holmes Chapel, England

  @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

• 
  𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 47 minutes ago from Mow Cop, England

  @Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

• 
  ian (@iandkroberts) reported 54 minutes ago from Winsford, England

  @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

• 
  Lewy (@lewylooster) reported 56 minutes ago from Northwich, England

  @EE Thanks. App still down I'm afraid. Screenshot on its way.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Universe 25 ⚠️ (@Cynicicide) reported 10 minutes ago

  @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

• 
  Aldo (@AP196779) reported 12 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 13 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 14 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 15 minutes ago

  @ee pa14 no network again

• 
  Ciaran (@CiaranDerry) reported 18 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Tom Pascoe (@tompascoew) reported 21 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  Also Stu (@stuinweymouth) reported 23 minutes ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  Peter (@Peter_POSH) reported 26 minutes ago

  @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

• 
  Helen (@HParf) reported 29 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.