EE Outage in Wilmslow, Cheshire East, England

@EE Complain about your poor customer service

@EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

@AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

@EE what’s the number for customer service? I want to cancel my contract.

@bethhhkx @EE I don’t think you need to give notice just ring and say you want to cancel just have to pay what you owe

Your better off ordering the iPhone 13 pro now from @EE cause it will be out by the time I get my 12 pro absolute joke and I’m not the only one waiting forever That I know either, about number network kmt yeah till your order something #waiting #ee #fuming

@EE still waiting for somebody to phone me over my ever intermittent broadband. Yet just had email saying “we’ve closed your complaint” how convenient to sweep it under the carpet !

@EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

@SamsungUK Would @EE help with this with the Samsung galaxy 8+

@EE great service I had today and in particular the agent Sarahjane

@EE I am having issues logging on to my account via the app or on line is there a problem with your site ?

@EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

@EE just taken out 2 new SIM only contracts with you. Spoke with a customer service agent called Lauren Mallett based in South Wales. What an absolute star, she is a credit to your company, please reward her for being so amazing! 🌟 she’s due to have a baby 👶🏻 in January 💖

@BenJamesPhotos @EE Cancel it with the bank

5G is terrible in Manchester @EE

@EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill

Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

@EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

@EE having real trouble with broadband/WiFi for a couple of days. Not great connectivity and using 4G for this message. How can I do a check on speed etc?

@EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.

@goodmaz_maria @EE Mine’s gone down too... completely randomly

@EE ive been a loyal customer for 6yrs now, upgrade coming soon and yet I still get thrown under the bus with what I can be offered. Yet I go on your website and instantly see something more appealing that supposedly didn't exist when talking to your centre, its disappointing.

@BBCClick @BBC remember the other year when Sonos was bricking their speakers well we're 2021 but yet another company @EE is adding to the #Ewaste mounting by disabling my perfectly working EETV box 😡 so can't keep using it after 31/03/2021 or donate it to a charity. #fail

@EE is there an issue with the app. Unable to share data for 2 days now due to not being able to sign in

Tomorrow is new phone contract negotiation day. I hope @ThreeUK can match what I’ve been offered by @EE to keep me as a customer.

@EE OK you are stopping EETV service but why does it mean you are going to disable my EE TV box. It's a working freeview box with hours of recordings on it that I've not watched yet but it's going to become a brick. Why are you contributing to the #Ewaste MOUNTAIN? 😡😡😡

@EE hi EE, I seem to have lost my 5G over last week? Had a strong 5G signal for a good couple of months at home, now I get nothing except weak a 4G one. What happened? Tried restarting my phone and still ziltch.

@EE we have had no wifi since 14:30 today. We spoke to customer service early afternoon who told us the wifi would be back within 4hours. We still do not have wifi. Could you please urgently assist as we need to notify our work places if we cannot work due to no wifi.

@EE Is there a broadband issue? I have no internet

@EE Yes. My fiancee also gets the same message on his phone when he logs in so surely it's a problem with ee?