EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Baxendale Executive Travel
(@ExecJb) reported
from
Thornton, England
Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
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Paula Baddley 🌻🇺🇦
(@whimbrelgirl) reported
from
Newton in Makerfield, England
@EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Lee Mccartney
(@leebo86) reported
from
Seaforth, England
@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Baxendale Executive Travel
(@ExecJb) reported
from
Thornton, England
Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE @coastisclaire_ I will do that as well… mines down 😞
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Calvin.
(@CalvinSnape) reported
from
Wigan, England
@EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Harrison
(@LFC_Chris) reported
@EE Hi, How do I find out if I can leave my contract without incuring charges, I started a SIM only deal a while ago and I dont think I was tied down to a monthly fixed term
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Knaresborough Dad
(@KnaresboroughDa) reported
@EE is there a problem in Knaresborough not getting a signal
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Trev
(@trevmitch76) reported
@EE When I asked @ee why they don't put a message on their website warning customers of problems with defunct cards, @ee claimed it had only happened once. Really ??
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Dan Tuerena
(@dan_tuerena) reported
Trying to upgrade my iPhone and @EE are ridiculous 😡 £12 more for me being an existing customer compared to a new customer
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VXR Dave
(@mobile_smith) reported
@EE What issues do you have with 4g Internet Connections in the WS124TT area. Both my Mobile and BT Mini Hub have dropped to 1.5Mbps and below. What can you do..?
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Dimplesimon
(@Dimplesimon16) reported
@EE If I go to the park to eat my sandwich in peace, I won't get jealous about a poxy network deal from EE. Eating, breathing fresh air and watching life is more enjoyable than a stupid phone. Get a life phone drones!
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Stephen Dewsbury
(@SteDewsbury23) reported
@EE Your broadband down again. Useless..
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Daniel Neill
(@danielneill90) reported
@EE Have you had an outage in Harrogate/Knaresborough today?
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Ben M
(@only1beno) reported
@EE I’m fully aware now that there is an online checker.... just annoyed that it’s took over 1year for an advisor to tell me this. Prior, the only info I ever got was the lies of “there are masts down” what good is a phone to me if I have to stand in the road to make a call?
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Evan Sloss
(@WESloss) reported
@EE and @MarcAllera so another day goes by and #EE still hasn't resolved the problem. I am still waiting for my call that was promised by 15:00 last Thursday. Great way to treat a customer that has been with Orange/EE for 20 years!