EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/13/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomWarrington Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisginet Chris Ginet (@chrisginet) reported

    @EE why are you ignoring my tweets and DM’s but replying to other people? I have never had service this bad and been with you since the orange days. All I want to know is what’s happening with my upgrade! I was promised delivery today and I’ve had no texts or emails

  • __a__m__i__r__ Amir (@__a__m__i__r__) reported

    @EE @davejthorp Interested to see the outcome of this. I and many others are in the same position but customer service don’t seem to be aware

  • Rogerrabbit1945 john marks (@Rogerrabbit1945) reported

    @steveaburton @EE It’s happening everywhere. Every single network. It’s a joke !

  • LP79015044 LP (@LP79015044) reported

    @EE hi can i please get an update on my iphone 13. Don’t expect this service from EE #customerservice

  • Pinda__MUFC Pinda_MUFC (@Pinda__MUFC) reported

    Hi @Ofcom can you tell me the best way to raise a complaint against @EE as they have treated me unfairly and have also closed my complaint without contacting me. This is unacceptable and have been left out of pocket, not to mention the inconvenience of trying to fix the issue

  • kimmy09 kimmy (@kimmy09) reported

    The customer service from @EE seems to have gone down rapidly!! 😡 tracking not working no communication what so ever!

  • bindib4by Blaze. (@bindib4by) reported from Thorne, England

    @EE Do you have a customer service email? Yesterday I waited over an hour in a queue to get no where…

  • bprentice2010 ⚽️Barry Prentice⚽️ (@bprentice2010) reported

    @EE So I was probably 1 of the 1st to order just after 1pm yet others that ordered hours after me are getting theirs today. Nice way to treat your loyal customers!

  • thenewyork1987 Mitch (@thenewyork1987) reported

    @DirectTechYT @EE Had the same issues mate. Ordered mine at 13:05 and was told definitely today. Yet told last night they don’t know, then called this morning but said it’s out for delivery but they do t have tracking, but they use DPD who are the best. Joke

  • JackMcGregor86 Jack Mcgregor (@JackMcGregor86) reported

    @EE I used to be able to sign in using my current email address. Now it says it doesn't exist and I have tried the other 2 I used to use and get the same issue