EE Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
-
Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
-
Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
-
Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
-
Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
-
Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
-
Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
-
Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
-
northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
-
cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
-
Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
-
Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
-
Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
-
David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
-
Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
-
Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sir BlueGoblin 🤴🏻
(@BlueGoblinDuex) reported
@JustJohnny1882 @EE Genuinely illegal for fix term contracts to but will our glorious leaders care? Nope
-
PHIL LOCKETT
(@thePHILLOCKETT) reported
@EE How disgusting @ee that you as a company have decided to increase my bill by£8:17 A MONTH. £8:17 A MONTH. Then say it’s because of inflation and it’s in the contract you agreed. Disgusting. I WILL be leaving you in September. So much for being a loyal customer for years. £8:17
-
Gareth
(@GSith85) reported
@EE horrific service as usual. Sooner i can leave that joke of a company the better
-
KerryJ
(@kerryjeffery1) reported
@EE @andybedz Worst network for price increases, avoid at all costs
-
Daniel Walsh
(@DanielW41156868) reported
@EE travelling abroad in Cork, Ireland. Data roaming not covered there or is something down?
-
Rhiannon
(@RhiannonJ11) reported
@EE I’ve been given less than one month notice that my bill is going up over £7 a month 😩 I don’t feel there’s any benefit of being a loyal customer at all
-
Charlotte Scaysbrook
(@CharlotteScays2) reported
@EE Why’s the app not letting me view my bill and your live chat not working???
-
D_Brighton
(@DarryGoGo) reported
@EE like the rest of your customer, shocked to be getting a hike of 14.4% per month. It’s a joke. Where does it say in your t&cs that you can increase your charged by this much? What is this additional 3.9% about? Is this mentioned in the t&cs? Thnx
-
John Gaskell
(@John_Gaskell) reported
@EE @CrazyCraven01 That’ll be me gone as well. Mines due in April. Time for a new customer deal I think
-
Chris Heeley
(@Red_Buc69) reported
@EE August last year you talked me into a new contract by lowering my Bill because I couldn’t afford the current bill I was on to only put my Bills up by so much I’m now paying more than I originally did. Over 30yrs I’ve been with you and this is how you treat your loyal customers.