EE Outage Report in St Helens, St. Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Birkenhead, St Helens, Skelmersdale, Ellesmere Port, and Leigh.

City	Problem Type	Report Time
Warrington	Phone	3 days ago
Warrington	Internet	3 days ago
Runcorn	Phone	4 days ago
Wigan	Internet	8 days ago
Wigan	Phone	8 days ago
Wigan	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Chris Danks (@christesla) reported 4 minutes ago from Birkenhead, England

  @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

• 
  SupervisionW.W (@SupervisionwW) reported 4 minutes ago from Lymm, England

  @SamsungUK Would @EE help with this with the Samsung galaxy 8+

• 
  Patricia Ann Farrell (@Far3Farrell) reported 5 minutes ago from Halewood, England

  @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

• 
  Kevin Henshaw (@illgetmecoat) reported 6 minutes ago from Liverpool, England

  @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 9 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 11 minutes ago from Seaforth, England

  @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

• 
  KloppLFC (@paisleymarley18) reported 12 minutes ago from Birkenhead, England

  @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

• 
  Jamie Snelgrove (@jamiesnelgrove) reported 12 minutes ago from Wigan, England

  So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

• 
  Rachel Moore (@Rach141286) reported 13 minutes ago from Garston, England

  @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

• 
  Darren (@DarrenMoggie66) reported 24 minutes ago from Warrington, England

  @EE your customer service is appalling

• 
  Liam (@Jezz1878) reported 25 minutes ago from Garston, England

  @EE Website still down???

• 
  emma louise crowther (@emma1995_louise) reported 26 minutes ago from Tyldesley, England

  @EE is there a way to find out how much it would cost me to cancel my contract

• 
  emma louise crowther (@emma1995_louise) reported 29 minutes ago from Tyldesley, England

  @EE if I cancel my contract today would the fee go onto my next bill

• 
  Martin Robinson (@Martin_Robbo87) reported 33 minutes ago from Wigan, England

  @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 33 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Anton Roscoe Minnion (@antoniominnio) reported 35 minutes ago from Liverpool, England

  @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 45 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  KStaff (@KStaff1878) reported 49 minutes ago from Liverpool, England

  @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

• 
  Liam (@Jezz1878) reported 49 minutes ago from Garston, England

  @EE website still down, shite

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 54 minutes ago from Halewood, England

  @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kimi 🐊 (@Fxck_its_Kimi) reported 1 minute ago

  @EE My signal has gone to pot cant call out or anything alot of people in my area are having the same problem too has the network gone down?

• 
  hannah (@PinaClifford) reported 2 minutes ago

  @EE sick of your signal at ca20 1pg constantly having to switch from aeroplane mode to try and get things to load or make phone calls. I work 10 hours a day and cannot get ANY signal.

• 
  MattPenny 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MattPennyPFC) reported 4 minutes ago

  @EE and now you give these slow responses? Fuming…

• 
  rosie 🌻 (@_eisor_) reported 5 minutes ago

  @EE I’ve been charged twice for my add on? Can someone please help as I can’t get through via chat or phone

• 
  lesley watt (@lcwatt07) reported 8 minutes ago

  @EE hi. Scam emails seem to be on the go from you saying there appears to be a problem with payment. From someone named sue mcallister

• 
  Stephen Stratford 🇺🇦 (@sp_stratford) reported 9 minutes ago

  @EE About time you sorted out your web site! It's clearly not working as, despite being eligible, I am unable to upgrade to a SIM-only contract. You obviously didn't win any awards for your web site.

• 
  YstradHistory (@YstradHistory) reported 9 minutes ago

  Is @EE in the Ystradgynlais area having problems? Both last night, and Saturday night, the signal disappeared entirely, meaning I could not connect with either the dongle or the phone. Will this continue tonight?

• 
  Kimi 🐊 (@Fxck_its_Kimi) reported 10 minutes ago

  @AtplTuition @EE @EE my signal has gone to pot cant call out or anything is there a problem with the network alot of people round my area is suffering the same problem

• 
  Diane FD (@dianefd11) reported 12 minutes ago

  4 more weeks left in contract with @EE,then I am free of them. Terrible customer services. Been with them for years. Never again

• 
  bryan smith (@bryzer14) reported 13 minutes ago

  @EE good afternoon. I was wondering if you could help? My daughter is on her way to Abu Dhabi and i was wondering about the charges for her calling home? Is there anything she could add on to help in this regard? Thanks