EE

EE Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/30/2026 09:45

January 30: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Wigan, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikekeenan Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • GillTamour Tamour Gill (@GillTamour) reported from Wigan, England

    @EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan

  • wrightpeter Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • PeterTa75875224 Peter Taylor (@PeterTa75875224) reported from Leigh, England

    Terrible service from @EE Expected much better.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • cmahoney21 Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mc_Heckin_Duff Phil McDuff 📕⁷ (@Mc_Heckin_Duff) reported

    @BeffernieBlack @EE @Hermesparcels Dpd are just the ******* worst. No idea why they keep being used. I've lost a £300 eBay package from them when it turned out their delivery driver just... Signed for it himself???

  • RagsToni Toni & Mochi Rags 💙 (@RagsToni) reported

    @EE Its our broadband, it was down most of Saturday, was fine yesterday and gone again today

  • markloydall Mark_Loydall (@markloydall) reported

    @EE My wife is on it but the reality isd this service is not fit for purpose and it cannot be improved without infrastucture improvements.

  • BustedSpyke BustedSpyke (@BustedSpyke) reported

    @PatreceF @StopFundingHate @EE Lyca runs on the O2 network. It 02 advertise on GB news that rules them out for you.

  • dannyLwalker Danny Walker-Drake (@dannyLwalker) reported

    @EE my husband has just experienced very shocking customer service, 2 mistakes were made, luckily 1 was rectified but then was given wrong information confirmed by the upgrade team leading to several contracts being messed up, not 1 apology was made and was spoken to very poorly!

  • markloydall Mark_Loydall (@markloydall) reported

    @EE You were here last week. It took 10 days for @openreach to appear - they were arguing among themseloves because it was an internal engineer and an outside fault. It is a rubbish service and pathetic broadband.

  • sophielova9 Sophie!!! (@sophielova9) reported

    @EE hi I upgraded my phone and the delivery is today with enjoy super fast delivery. I didn't realise this service was with a setup help, I do not require the help. Is this still okay?

  • ljhdScarlets Lucy JH Davies (@ljhdScarlets) reported

    @ee we upgraded two mobile phones 10 days ago and both phones need recharging by 6pm. After little use in the day @SamsungMobile galaxy s21. Surely this isn't good enough? Can you help at all?

  • troytempest69 Troy Tempest (@troytempest69) reported

    @EE Why is it good news that you have updated my network settings, as per the SMS I just received from you? What is the benefit to me?

  • Mc_Heckin_Duff Phil McDuff 📕⁷ (@Mc_Heckin_Duff) reported

    @BeffernieBlack @EE @Hermesparcels I just don't know how they can be so consistently bad. It's literally "you had one job."