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EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/17/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomLiverpool Phone
United KingdomSt Helens Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolannMcKni12 Carol-ann McKnight (@CarolannMcKni12) reported

    @EE EE MOBILE COMPLETELY SUCKS

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • adcock_stacey Stacey Adcock (@adcock_stacey) reported

    @EE how can I find out when I can cancel a plan? I have two and don’t use one of them

  • drrosieknowles Dr Rosie Knowles 💙 (@drrosieknowles) reported

    @EE Your app is not working and won’t allow me to transfer my data to a family member. Please fix this asap as family member has run out of data and needs it before tomorrow morning

  • Miss_Hillen Alice Hillen (@Miss_Hillen) reported

    @EE I am trying to book my phone into repair with the screen - about £90 according to your website. I booked an appt. And took the phone in. I was quoted £630 which I was told was an error as your system is down.

  • iamthesungodra 𓋟𓏏𓐍 Set Ur Oshir Amun Ra (@iamthesungodra) reported

    @bt_uk @EE Hi do you remember me? I am the one that stopped all of your broadband customers crying by giving out the IMAP settings nobody cared about when you shut down the email servers. First you kick us off Orange now you are kicking us off BT Mobile to? What is this you

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @adcock_stacey @EE If you have My EE. and the plan you want to cancel offers a free upgrade you should be able to phone customer services and give 30 days notice.

  • thezedKB thezed (@thezedKB) reported

    @EE What about helping the Taunton Somerset area by fixing the service. It’s been almost two days without any signal/service.

  • AmandaHartleyD1 Amanda Hartley Denton (@AmandaHartleyD1) reported

    @EE Hi I've had so many phone calls, were now at 2 weeks of waiting for a phone and you won't cancel the order as it's allegedly out of your hands. When can you step in and fix?

  • eedhff David McLaughlin (@eedhff) reported

    @EE @MrHume I’m having this problem too and need to move data to one of my children ASAP