EE

EE Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/06/2026 13:05

February 06: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Ellesmere Port, Leigh, St Helens, Warrington, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomEllesmere Port Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • whimbrelgirl Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England

    @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

  • CalvinSnape Calvin. (@CalvinSnape) reported from Wigan, England

    @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

  • WesleyDamianWo3 Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope you never get mixed up with someone other than me with numbers EE @EE

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ziyamaaaa Zay 🧚🏾‍♀️ (@Ziyamaaaa) reported

    @EE your customer service is disgraceful. I am abroad with no way of contacting you whatsoever and YOURE NOT HELPING!!!!!!!!!

  • AdamP_1 Adam Proctor 💙 (@AdamP_1) reported

    @EE And what option to speak to a human? We’ve been round your system seven times now. A text sent every time but not a chance to speak to someone. It’s an easy fix, but needs a human to sort, it’s dreadful.

  • HornCraig Craig Horn (@HornCraig) reported

    @EE Don't get anything from EE, I have an ongoing dispute and after 6 weeks, hours on the phone to 150 and 7 emails absolutely no response. I have been a loyal customer for 13 years and spend over £200.00 a month, goodbye EE when my contract ends.

  • sophhdw Soph (@sophhdw) reported

    I purchased and opened a second phone line with @EE back in December and I have been inundated with spam calls, mostly on a daily basis now, ever since. How is this happening when my number has only been given to a handful of colleagues and has never been inputted elsewhere?

  • KylieHolmes KylieHolmes (@KylieHolmes) reported

    @EE @EE @ofcom offered me partial compensation but left me in a worse financial position. I’ve asked for a deadlock letter. 20 years as a customer clearly counts for nothing. #EEfail #CustomerService

  • J4sonlr J4SONLR (@J4sonlr) reported

    @EE Outcome is i left the company for a better one, got to pay early termination but worth it so i never have to deal with ee call centre incompetence again

  • Floweries1 Floweries (@Floweries1) reported

    @EE Hi. Just tried to phone my Dad and it went straight to answerphone. I messaged him instead through Facebook and he tried to call me but he’s getting a “no cellular network” message. Postcode is SK6 - are there any issues?

  • HornCraig Craig Horn (@HornCraig) reported

    @EE 5 Weeks, 6 emails no response, NOT number one in customer service.

  • Ev3tonian Ev3tonian (@Ev3tonian) reported

    Had @EE broadband for a few weeks and the service is down already, very poor. Gonna be cancelled I think.

  • CarterViki59560 Viki Carter (@CarterViki59560) reported

    @EE Hi, I need to discuss a separate issue. I've been charged twice for two separate final bills (broadband) as well as overcharged for a 5g device that was an order error on your part. I really need this sorted and don't want the faff of ringing 150 and being passed from dep to dep