EE outages and service status in St Helens, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 3, 2:40 PM GMT+1.
- Internet (46%)
- Wi-fi (38%)
- Phone (15%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Ormskirk, Warrington, Widnes, Lymm, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 10 hours ago |
|
Liverpool
|
Wi-fi | 5 days ago |
|
Wigan
|
Phone | 5 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
|
Ormskirk
|
Internet | 6 days ago |
|
Wigan
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Peter Wright (@wrightpeter) reported from Bryn, EnglandPiss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England@EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Alison Maryon (@scouser_alli) reported from Liverpool, England@EE hi is there a problem with the payment system?
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The Truth Detective (@detective_truth) reported from Horwich, England@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks
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Baxendale Executive Travel (@ExecJb) reported from Thornton, EnglandHi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)
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ChrisD (@christesla) reported from Birkenhead, England@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Sandra Scott (@sandrachataway) reported from Liverpool, England@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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C (@CallumKerrigan) reported from Liverpool, England@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Tamour Gill (@GillTamour) reported from Wigan, England@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Rachel Moore (@Rach141286) reported from Garston, England@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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John McKean (@mckeaj) reported from Warrington, England@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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KStaff (@KStaff1878) reported from Liverpool, England@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Jane (@JanewithoutaY) reported from Billinge Chapel End, EnglandShame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Trevor Sonic (@trevorsonic) reported from Liverpool, England@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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#neil wilcock (@neilfayekay) reported from Kirkby, England@EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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peter bruce🐟 (@peterbruce) reported@EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?
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Matt Black (@DJ_Matt_Black) reported@EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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Robert Melvin (@Melvin23Rob) reported@EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!
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bernard mac liam (@bernapgwilym) reportedIf you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach
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Mike (@MikeFitnes89102) reportedHave been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day
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Daniel Allen (@MrDanAllen) reported@EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?
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Clodagh Beckham (@clodaghkeane) reported@EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!
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Lee Wilmott (@LeeWilmott1973) reported@EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡
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Luke (@lukey_jt91) reported@EE I am fed up of losing signal every time I leave the house.