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EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Birkenhead, St Helens, Skelmersdale, Ellesmere Port, and Leigh.

CityProblem TypeReport Time
Warrington Phone 3 days ago
Warrington Internet 3 days ago
Runcorn Phone 4 days ago
Wigan Internet 8 days ago
Wigan Phone 8 days ago
Wigan Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • SupervisionwW
    SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now canโ€™t connect to EE? HELP

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser
    YNWA Kaiser ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that canโ€™t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Swell09
    Swell โœŒ๐Ÿป (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • paisleymarley18
    KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • jamiesnelgrove
    Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news ๐Ÿค”

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! Iโ€™m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and Iโ€™m still waiting for the update!! Itโ€™s been 2 weeks tomorrow and itโ€™s still not sorted!!

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • Martin_Robbo87
    Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • PaulDC28
    PaulDC JFT96 โญโญโญโญโญโญ๐ŸŒ๐Ÿ† (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • PaulDC28
    PaulDC JFT96 โญโญโญโญโญโญ๐ŸŒ๐Ÿ† (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • YNWA_Kaiser
    YNWA Kaiser ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fxck_its_Kimi
    Kimi ๐ŸŠ (@Fxck_its_Kimi) reported

    @EE My signal has gone to pot cant call out or anything alot of people in my area are having the same problem too has the network gone down?

  • PinaClifford
    hannah (@PinaClifford) reported

    @EE sick of your signal at ca20 1pg constantly having to switch from aeroplane mode to try and get things to load or make phone calls. I work 10 hours a day and cannot get ANY signal.

  • MattPennyPFC
    MattPenny ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@MattPennyPFC) reported

    @EE and now you give these slow responses? Fumingโ€ฆ

  • _eisor_
    rosie ๐ŸŒป (@_eisor_) reported

    @EE Iโ€™ve been charged twice for my add on? Can someone please help as I canโ€™t get through via chat or phone

  • lcwatt07
    lesley watt (@lcwatt07) reported

    @EE hi. Scam emails seem to be on the go from you saying there appears to be a problem with payment. From someone named sue mcallister

  • sp_stratford
    Stephen Stratford ๐Ÿ‡บ๐Ÿ‡ฆ (@sp_stratford) reported

    @EE About time you sorted out your web site! It's clearly not working as, despite being eligible, I am unable to upgrade to a SIM-only contract. You obviously didn't win any awards for your web site.

  • YstradHistory
    YstradHistory (@YstradHistory) reported

    Is @EE in the Ystradgynlais area having problems? Both last night, and Saturday night, the signal disappeared entirely, meaning I could not connect with either the dongle or the phone. Will this continue tonight?

  • Fxck_its_Kimi
    Kimi ๐ŸŠ (@Fxck_its_Kimi) reported

    @AtplTuition @EE @EE my signal has gone to pot cant call out or anything is there a problem with the network alot of people round my area is suffering the same problem

  • dianefd11
    Diane FD (@dianefd11) reported

    4 more weeks left in contract with @EE,then I am free of them. Terrible customer services. Been with them for years. Never again

  • bryzer14
    bryan smith (@bryzer14) reported

    @EE good afternoon. I was wondering if you could help? My daughter is on her way to Abu Dhabi and i was wondering about the charges for her calling home? Is there anything she could add on to help in this regard? Thanks