EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 10/10/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Southport, Liverpool, Skelmersdale, Birkenhead, Lowton, Warrington, Runcorn, Ellesmere Port and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Phone
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomSkelmersdale Phone
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • mikekeenan Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • cmahoney21 Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • wrightpeter Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • GillTamour Tamour Gill (@GillTamour) reported from Wigan, England

    @EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • juliemcgarry34 wee jules (@juliemcgarry34) reported

    Good afternoon @EE my house internet service doesn't work at all what's happened

  • Vass88 Mark (@Vass88) reported

    @EE sort your lies out! Either the loss of signal is down to planned maintenance as per your advisor on the phone or its a new fault just reported and found according to your text update.!

  • pgsaunders P (@pgsaunders) reported

    @EE No. @EE has spent the past 2 months being utterly unhelpful. Off hand. Various Agents saying conflicting things about important issues. I have given up.

  • tsgeventsuk Tom Green (@tsgeventsuk) reported

    Love the Impressive brain power of @EE , how is someone ment to call an 0845 number to resolve an issue when there phone has been disconnected.

  • Tricia__Winspur Tricia (@Tricia__Winspur) reported

    @Deankop1 @EE I'm with EE too... have been since it was TMobile and for some reason I keep staying yet never receive any decent service or discounts. Maybe best to cut your losses and go elsewhere.

  • StuartSmith8 Stuart Smith (@StuartSmith8) reported

    @EE I ordered from your web site 2 weeks ago one of the free pay as you go SIM cards. Was informed at the time I would receive it in approx 2 working days. I accept the post is a bit slow at the moment, 2 weeks to get the SIM seems excessive. Any ideas why I haven’t received it.

  • warriorqueenage Ffs 💙 (@warriorqueenage) reported

    @ee hi there, my iPhone had a meltdown last night and I’ve had no choice but to factory reset. The cloud hasn’t stored messages and I’ve lost all my messages from my Nan who died. I’m devastated to lose these. Is there any way EE can help me please? 😢

  • ms_nashh NA (@ms_nashh) reported

    @EE is there something going on with the network? Why am I experiencing issues with my data ?

  • amycummins amycummins✌ (@amycummins) reported

    @EE can’t contact customer service but I’ve just had a massive bill sent to me?? The charge is for a phone you have received!!!

  • lukesamiam Jordani Jovanovich🇬🇭🇵🇲 (@lukesamiam) reported

    @EE Every week and it's getting annoying cos the signal is piss poor