EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/12/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Birkenhead, Wigan, Runcorn, Liverpool, Warrington, Skelmersdale and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • khalidh171 khalid hafeez (@khalidh171) reported

    @EE is your ee wifi down again in Central Edinburgh

  • CentristBrian Tad Kościuszko Ex-Pat😉🇺🇸🇬🇧🇮🇱🇺🇦 (@CentristBrian) reported

    @Richieflowerho1 @EE No broadband at all for me! Your router never came but you keep saying it will.

  • EddieAnB Eddie 🐾❤️☺️🏴󠁧󠁢󠁳󠁣󠁴󠁿 🦄 🏳️‍🌈🏳️‍⚧️ (@EddieAnB) reported

    @EE This is what I did already, and it came back with no issues. Then it dropped out 🙄

  • thePHILLOCKETT PHIL LOCKETT (@thePHILLOCKETT) reported

    @EE @EE you are here to only help yourselves to more of our money. £8:17 a MONTH increase. DISGUSTING EE DISGUSTING

  • Tina_Thomas Tina-Marie Thomas (@Tina_Thomas) reported

    @EE No problem. Done.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Been in the emergency room overnight. I had a panic attack first one in nearly 5 years. The multiple issues with @EE and the threat of sanctions for issued caused by them and not me are making me very unwell, making my mind work over time.

  • lexigregory Alexis Gregory (@lexigregory) reported

    Hi @EE I'm on the phone (again) to one of your customer service reps. EE have taken hundreds of pounds out of my mums account in error (again). Is there perhaps a way to prevent this happening? I need an answer as to why it happened (again). My mum is an OAP btw. Pls contact me.

  • simon_on_energy Simon Waldman (@simon_on_energy) reported

    @NepgenJohann @EE After some trial and error I managed to speak to a human on 150 via the tech support option. Think it was options 3->4, not certain. The human didn't know what was going on. She gave me back some minutes and Mb, but it's not clear to me whether it's a fix beyond this month.

  • johnvasili1 VAS (@johnvasili1) reported

    @EE what can't you with make it simple to add services/add on's or have someone to talk to on the phone. You are a comms company but we can talk to you? #fail

  • sarahloucaz sarah cascarino (@sarahloucaz) reported

    @EE what is wrong with the network in ec1n I am only getting 3g for the 2nd day running