EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn, Warrington, Skelmersdale and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter H Todd
(@Peter_H_Todd) reported
@EE Thank you to your wonderful staff at the Newcastle call centre. The two staff who I spoke to are called Jordan and Claire. Those two were superb, polite and 100% customer friendly on the phone. Here's to another 18 month contract! 💯🏆📞💯🏆 📞 #EE #Newcastle
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John
(@j_macca7) reported
@EE Never mind that lads. My broadband with sky is up next month and I’m an existing EE phone customer. Can you do something?
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sonia dias
(@soniadias21) reported
The lady Alaine or Aline at @EE customer service was absolutely terrible had no customer services skills I fell absolutely disgusted by the way she behaved on the call, was not helpful with anything.I am disgusted I’m so glad I am not with this company because it’s the worse!!!
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𝐀𝐋𝐈𝐒𝐎𝐍🦋⚡️
(@alison_xry) reported
So @ee cancel my direct debit since I was in credit because of THEIR own error which I was non the wiser to and now I’m being told my account is in arrears for not making payment ... make it make sense
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sonia dias
(@soniadias21) reported
@EE their customer services is absolutely appalling...I mean they won’t even listen out to what you have to tell them with an account from 2007 I am absolutely disgusted with the way they have conducted this situation...
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Nat Beaumont 💙
(@natwyles83) reported
Hi @EE , keep trying to upgrade my phone online but I can never access the online shop .....is this due to too much traffic? Any ideas?
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Joe McFadden
(@JoeMcFadden90) reported
@j_4ngo @EE Still won’t get signal
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Jack
(@JackCregg) reported
@EE hello. I spoke to a really helpful agent on Friday to request an unlock code for my S9. She said it would come in via email but nothing has come in yet. Help!!!
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LynneHall #StayHomeStaySafe
(@lynnehall) reported
@EE Problem now sorted after phone call. I’ve kept my current plan and you’ve corrected my Free Data Boosts. Thank you for your good customer service. 👍
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StevieP
(@StevePenin) reported
@EE please can somebody help me - my SIM card is damaged and I urgently need a replacement sent to me but I cannot speak to anybody in your 0800 helpline