EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/24/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomBirkenhead Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    @EE is the signal down M46 0AG

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • dkgb Duncan Kendall (@dkgb) reported

    My vulnerable 81 year old mother's landline has been broken since Boxing Day. How can I get someone at @EE @OpenreachHelp to take it seriously?

  • Sam_Wanless sam wanless (@Sam_Wanless) reported

    @EE guys I’m in Australia, minimum term has ended. Can I cancel my contract but keep my number for when/if I come back to the UK?

  • susanshushanna Shushanna (@susanshushanna) reported

    @EE What’s wrong with your service? How come you have had no one to take calls for three days now? Your customer service is quite appalling as it is, and seems to get worse with every call.

  • lucyfogg1979 lucy fogg (@lucyfogg1979) reported

    @tescomobile @EE we want to support children and families without internet at home during this lockdown .... we have 3 Mobile phones in our house- all locked into the WiFi ... how can we donate our unused paid mobile date? Is there a National/ local data bank ?

  • trevor_p_malco Trevor M (@trevor_p_malco) reported

    @GemJars1878 @EE Seems bt is the only decent one but I’m on Sky which is up and down

  • seatzie Darren Seaton (@seatzie) reported

    @EE new customer, submitted pac when took contract out, insalled new sim yesterday, number doesn't appear to have transferred, went to your web form to put details in but it says my PAC is wrong.....I assure you its identical to the one I was sent by previous provider what now?

  • GingerZedhead Ginger Bennett (@GingerZedhead) reported from Chestfield, England

    Wow! @EE phone contract in April and find they are still billing for my watch! Can’t cancel on line and on chat no email! :-(

  • SohaylHussain SH (@SohaylHussain) reported

    @EE Hi. Yeah very slow signal. I've been on a one bar connection for the past 3 days. Also when I try load anything on YouTube or Chrome it takes a while to load up. Never had this issue before....

  • natashadevan Natasha Devan 💙 (@natashadevan) reported

    Do any other #EE customers have no signal on their phone? I haven’t had any phone signal since yesterday afternoon after I updated the iPhone software - @EE can you help?