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EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/08/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Wigan, Ellesmere Port, Leigh, Warrington, Birkenhead and Runcorn.

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City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomEllesmere Port Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • johnh59 JJ (@johnh59) reported

    @EE That’s great to hear Joe - please provide a list of additional benefits I will receive for this extra 15%, because at the moment I seem to be paying 15% more for the same service - or I’m paying for you to expand your network to allow you to have more customers & more revenue.

  • ainnamani Anthony Nnamani (@ainnamani) reported

    If the inflation index as at today is 10.03, why is @EE increasing there bill by 14.4%, citing (CPI) as there reason, why is it that we pay the most to these companies and they give us an epileptic service, @EE do we expect a reduction when inflation goes down

  • ArchAngelMyke ArchAngel 🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️ (@ArchAngelMyke) reported

    @EE OK, don't raise our bills, I'm sure your billions in profit can take it. Not interested in your LTT either. You get government help to invest in infrastructure.

  • dawnyangel Dawn 💙 (@dawnyangel) reported

    @EE Hi. I've just sent you a DM about a problem I'm having arranging an upgrade. If you could get back to me I would appreciate it.

  • sbready1 Simon Bready (@sbready1) reported

    @EE just upgraded and my netflix now doesn't work? Can you help?

  • mjburns73 Mark Burns (@mjburns73) reported

    Been with @EE for over 15 years. Never considered moving to another provider, even when they reintroduced EU roaming fees, but just received a text saying the monthly fee for EU roaming is going up by 50%. It’s a no from me. Contract ends in August. Will be moving to O2

  • kic2040 Miss K (@kic2040) reported

    @EE speaking to your customer service team and the advisor has not put me on hold and I can currently hear him cursing me with his supervisor absolutely disgusting. I made it clear to him I just heard everything as you did not put me on hold !!!!!

  • pablo_beee Paul (@pablo_beee) reported

    @Suffolklord @EE You never know, might get a reliable signal soon

  • jeffdance1 . (@jeffdance1) reported

    @EE Hi. I'm looking to come back to EE by getting a SIM only 2 year contract. My question is that if I decide to upgrade my phone with EE and get a pay monthly phone contract will I be able to cancel the 2 year SIM only contract with my new one .

  • Takariistorm Takarii (@Takariistorm) reported

    @EE Thats fine. Your short term gain of £20 per month in the interim is going to lose you £130 per month once my end dates arrive. This isn't how you build and service loyalty.