EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/21/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLeigh Phone
United KingdomBirkenhead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • S82Spud SpudS82 (@S82Spud) reported

    @EE Badly timed tweet considering your whole network seems to be down. Bring on 7am is all I can say.

  • J_D_H___ J.D.H (@J_D_H___) reported

    @EE It's all down in York no internet or wifi

  • NeonVoidJP Jordan Payne (@NeonVoidJP) reported

    @JamesL199 @EE I was just watching crap on YouTube, glad I wasn't mid game! 😭😭

  • ShepQ_Q Shep | Tarnished Era (@ShepQ_Q) reported

    @KatInChains @EE Its a rly unstable service where i am, it cuts out every few ours for a few seconds or is just insanely slow, and goes down for a while so often. Its a piss take

  • anomalaicc Anomalaic (@anomalaicc) reported

    @EE why do I pay for broadband that won’t work so I’m just forced to use my mobile data that is also just so slow

  • J_D_H___ J.D.H (@J_D_H___) reported

    @StevenBarr321 @EE Down in York too ffs

  • Undid_Iridium29 From whence you came (@Undid_Iridium29) reported

    hey @EE , I know its real early in the morning, but maybe having a more visible tab with outage issues and timings of resolving it will be better than absolutely no news of a near nationwide outage at all. just something going forward.

  • FusionCoresTV FusionCoresTV (@FusionCoresTV) reported

    @anachelois @EE Yeah, I'm not sleeping. I'm just gaming offline until they fix it lol

  • FusionCoresTV FusionCoresTV (@FusionCoresTV) reported

    @LouLou699 @EE We are aware of the issue, and focusing on fixing this ASAP.

  • KingsNJenssons KingsNJenssons 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KingsNJenssons) reported

    Looks like the broadband "@EE" I use is down almos every where in the UK, that's kinda annoying, my internet is like never down. donno when it will be back might have to wait till 7-9am ish