EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone | |
| Birkenhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mat 2.0
(@un4med_user) reported
@EE I’m having issues with my mobile data where it doesn’t seem to connect, even though I have unlimited. Please Help.
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Sonny Sethi
(@_sonnysunshine) reported
@EE A little dissatisfied with your service this morning. My #4GEE mobile broadband router will not factory reset and apparently it needs to go away for repair. No mention of replacing it so I can continue to work from home; only been told that it will take 3 weeks to repair.
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Satcong72
(@Rung_Sat_Zone) reported
@EE Stupid advertisement....sick of seeing this 😒
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Thomas Cooper 🇺🇦
(@Spireite_Tom) reported
@EE Well if you ain’t going to follow a loyal customer, more fool you, I won’t send a screenshot for “feedback”
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Paul
(@PSmiffy76) reported
@GreatAunty1 @EE My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get them£5 extra on first top up
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Will Lloyd
(@runwgl) reported
@EE Hi, I am trying to reset my password but the website is failing to send the link to my email. Help?
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Paul
(@PSmiffy76) reported
@masroor117 @EE My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get them£5 extra on first top up
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Leighton Baller 🇺🇦
(@LeightonBaller) reported
@EE Yeah look, the problem isn’t my end - it’s EE’s end, search for the issue on twitter and you’ll see literally hundreds with the same issue. You guys are always quick to blame our end aren’t you? Don’t bother replying, I’m not interested anymore.
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Abigail Stocker
(@abigailrose997) reported
@EE currently having ongoing issues with my broadband - please can someone respond to my DM
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meg
(@golden1276) reported
@EE hi! I am confused with the pac codes I am leaving Voxi and moving to EE - when checking out on EE when I put my pac code in will it cancel my voxi don’t ever straight away