EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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Woolfall433
(@woolfall433) reported
from
Lymm, England
@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
EE Issues Reports
Latest outage, problems and issue reports in social media:
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Adam B 💙
(@AdamTheGorilla) reported
Hi @EE. I'm trying to help an elderly neighbour purchase a new mobile & we're looking at you guys & a specific deal. I don't know which SIM card he has, but is there a way we could transfer his contacts & so on from his existing to his new SIM if he goes ahead? Thanks.
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Joanne Coleman
(@JogretaJoanne) reported
@EE how can a valued regular customer not have access to historical calls when asked? Asking for a very disappointed friend 😢
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Marco Moloudi
(@MoloudiMarco) reported
@EE Hi my network on my phone keeps cutting out and have had no signal all day. Person in the same room with same phone has full signal and no issues. I’ve reset phone and network settings. P.s it’s an iPhone 12 Pro Max. Please help!
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Kim Brown
(@kimbrown92) reported
Hey @EE why can’t I phone or receive phone calls? Texts work just fine and if someone does ring me I get a text saying I have missed a call? Help please!
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mark mcmylor
(@markadimcmylor) reported
Complaint sbout @EE they came back with incorrect information which can be proven so if you complain against this company be careful about what they say they either manipthe information or just plain lie .
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Roy Crowder
(@euroyza) reported
EE signal not working properly in Ramsgate, East Cliff. Is there a problem with the masts there? @EE
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Sarah Morris
(@officialsarhs) reported
@EE hi, I've had a text message saying my recent bill couldn't be processed by my bank and wondered if you could help? Think it could be a scam but want to check :)
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Jase O'T
(@Jase_OT) reported
@EE your service is an absolute joke! For almost 6 weeks now the reception in my area on the 4 phones I have with you has been non existent. How do I get out of this contract? (Don’t tell me to DM you ~ answer publicly)
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mark mcmylor
(@markadimcmylor) reported
@EE My daughter keeps losing data and the calls drop from time to time we have complained countless times and she gets told to reset her phone which she does again and again she's had new sim cards as well your not providing the service she is paying for