EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 07/27/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Thornton, Ormskirk, Birkenhead, Wigan, Ellesmere Port, Newton-le-Willows, Runcorn, Warrington, St Helens, Southport, Prescot, Skelmersdale and Newton in Makerfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomOrmskirk Phone
United KingdomLiverpool Phone
United KingdomBirkenhead Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • whimbrelgirl Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England

    @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

  • CalvinSnape Calvin. (@CalvinSnape) reported from Wigan, England

    @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • WesleyDamianWo3 Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope you never get mixed up with someone other than me with numbers EE @EE

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SaskiaBPower Saskia Baynton-Power (@SaskiaBPower) reported

    @EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?

  • YGBAKER Yvonne GrimshawBaker Ba Hons, Ma (@YGBAKER) reported

    @EE @bt_uk cancelling my tv and broadband tomorrow, cannot watch the ladies final on any channel as it’s so glitchy!!! Have to watch in my phone! 🤬 terrible as usual

  • YGBAKER Yvonne GrimshawBaker Ba Hons, Ma (@YGBAKER) reported

    @EE @bt_uk cancelling my tv and broadband tomorrow, cannot watch the ladies final on any channel as it’s so glitchy!!! Have to watch in my phone! 🤬 terrible as usual

  • GEORGEGRIF26827 GEORGE GRIFFITHS (@GEORGEGRIF26827) reported

    @EE Is phone signal ment to be fixed? I still can't get any signal or data. I've restarted my phone multiple times.

  • Taffinexile Mr G (@Taffinexile) reported

    @EE Leave me hanging on for an hour then cut me off? My phone is literally the difference between life and death. Any changes in condition require me to Immediately call doctors. Well done, you've just lost a life long customer.

  • acehoodflow Jay (@acehoodflow) reported

    @EE Hello - I have moved to another network and used a pac code from EE Will this automatically cancel my watch plan? Thanks

  • NasifMaya1 Nasif Maya (@NasifMaya1) reported

    @EE my wifi is still down????? home

  • Lambert8Danny Danny Lambert (@Lambert8Danny) reported

    @EE Mine still not working

  • ryanmcmullan53 Forrest (@ryanmcmullan53) reported

    @Danelicious @EE Are you able to send text messages? My wife's has been down for days

  • charisphernelia 🦦 mega evolution charisard (@charisphernelia) reported

    @EE I already submitted one yesterday but it said it would take 7 days to hear back. I am rapidly running out of time before my contract prices rises so I would like a quicker solution please, given that it has already been 3 weeks and no solution