EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Birkenhead, Liverpool, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bethany Prince
(@Bethprincet1) reported
@EE my upgrade was due today. I think the delivery driver was playing knock down ginger. 1 whole minute he got out the van, rang the bell and then run away. All on ring doorbell. Obviously I’m not as fast as him so I missed it. Worked from home today for that. Cancel the order.
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LeeMcLoughlin
(@Leemc31) reported
@virginmedia your mobile service is shocking, was bad enough when you used @EE but now it's on @O2 it's even worse. Hardly ever have Internet connection..basically paying my bill for nothing. Sort it out😤
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Matt (in Smith we trust) (RE:Village) #AVFC
(@Mattplaysgames7) reported
@EE very VERY poor
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Mike H
(@ludo1983) reported
@EE Ok no problem. We do not have any discounts with EE anymore. Many thanks.
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Leah Ives #proudNHSfrontlineworker
(@peebles87) reported
Can any recommend a good mobile network, shown loyalty to @02mobile1 and yet they just want £££ with little reward. Thinking possibly @virginmobile or @EE Thanks
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Woody
(@w00dyavfc) reported
@EE How much would Loyal customer need to beg for a ticket to Wembley? If anyone can sort that is you lot? #eehelpteam
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Fooncho
(@Foon_cho) reported
@EE I am completely livid with your customer services after placing an urgent online order. It is absolutely unbelievable what I have experienced before even getting started. I cannot believe the poor communication and lack of customer care in this day and age. Do better!
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Jay
(@Jay69492647) reported
@EE All that and i cant get a decent signal indoors
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Radu Dănăilă
(@RaduDanaila) reported
@EE Yep, got though to them. Apparently there’s an outage in my area so not much they can do. @OpenreachHelp are trying to fix it.