EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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Mike Keenan
(@mikekeenan) reported
from
Warrington, England
@BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.
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Scott Hall
(@Scotthall1987) reported
from
Liverpool, England
Is @EE network down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Airs
(@StephenAirs) reported
@WGimenes @EE Yep, shocking. Must have been with @EE for 15 years as a mobile customer. The same 14.4% uplift on my mobile plan, mid-contract, means I'll be looking elsewhere ready for when my contract expires....
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Rick Cowell
(@ANME_Rick) reported
@ICTEvangelist Not looked at the other replies... First and foremost, you should check which works best at your home/work/places you go a lot etc. - you'll resent it if it's poor... @EE still has the fastest Internet, I've looked at & compared it with others quite a few times over the years...
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Daniel Pye
(@danpye1990) reported
@EE Spoke to customer just got told nothing can be done so that’s that. Great customer service. I will have to look end my 20 year’s service with you as now pay £103 for an iPhone 13 Pro which is a lot less other network. #dontjoinEE
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Marvin Garret
(@hamidsher95) reported
@nurseymac82 @EE What's the link to the article about ME;V Bot that( can help me get .rich?}_`
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StockInvestor
(@StockInvestor16) reported
@EE @bignes1080 Falling very sharply come the the end of this year. So when your costs go up supposedly, you increase! But when CPI comes down which it will, your costs go down and your 14.4% doesn’t change. Your charges down decrease when CPI comes down, even though by definition and you
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angelabassettdidthething💃🏾
(@JilishaMW) reported
I can't wait to leave @EE they are a special type crooks, so expensive for all the services to be taken away without customer knowledge and the actual service is trash. I'll send letters via pigeon before going back once I leave
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StockInvestor
(@StockInvestor16) reported
@EE @bignes1080 Admitting your costs will. It’s a complete and utter rip off and no one beliefs your garbage about increased infrastructure costs etc etc. anyone who believes that needs help. Account will be closed come July. Been with you 15 years and that decision has cost you 1000s of £ from
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Steven Wharrier
(@StevenWharrier) reported
@DMawston @EE Yes, that’s exactly what the email said mate. If they were giving their staff in the call centres a bumper 14% pay rise I’d have less complaint, but they’ll rob their customers blind whilst telling workers not to ask for ‘unrealistic’ pay rises. Just a total con.
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Cllr 𝗠𝗮𝗿𝗰 𝗧𝗶𝗲𝗿𝗻𝗲𝘆
(@MarcTierneyNews) reported
@davenash77 @EE @MikeHughes_ The answer is… no. Unless we have significant deflation, nothing is going down.
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TheRealGrumpyDad
(@TheRealGrumpDad) reported
@MrWGatley @docrussjackson Switched to Tesco mobile who hold the same price for 3 years as standard. Just got wife's mobile left which runs out soon then I'll be putting @EE firmly in the bin & never returning.