EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 12/20/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Warrington, Skelmersdale, Lymm and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DarvishKirk Shadi Kirk (@DarvishKirk) reported

    @orange @EE I have done and no reply. It seems to be normal to take money and not provide a service. I do believe you are not providing me with a service as I am not French. My neighbours all have internet and the only difference is that they are French!

  • val_iss Isabella Valencia Z (@val_iss) reported

    @EE Hiya! Hope you all are well. I've got some tech issues with the App, while I was registering my number for the first time :( Could you please help me with that? 🙏🏻🌻

  • pollywight Pol (@pollywight) reported

    @EE can you pls help me broadband doesn’t seem to be working, keeps switching between flashing yellow/yellow/red - I have sent a DM

  • _laurakins_ Laurawr ♏️ (@_laurakins_) reported

    @EE my mum can’t get through to 150 to top up days calls are not connecting what’s going on? Are you having issues? I’ve noticed a few people saying the same.

  • CommanderGenome Genome (@CommanderGenome) reported

    @EE No it isn't!! I cant even get full 4G signal in my own city. Such a false advert and that second bridge is exactly how this ****** network is. I wouldn't recommend this network at all. STAY AWAY!!!

  • irnbruicecream l (@irnbruicecream) reported

    @BTGroup @EE BT decided to switch off my Broadband yesterday, they flicked a switched and just switched it off. Now in order for them to correct their error I have to wait 2 days for an engineer. Can someone from BT please contact me with a solution as currently unable to WFH

  • 7oclockshadow Chris Mohan (@7oclockshadow) reported

    @ee I’ve been having problems with a smart benefit not working for 5 days and have already logged a ticket but have received no update and still not working. Is there something else I should be doing?

  • Keith37475461 Paddy (@Keith37475461) reported

    @EE Why do you not reply to customers facing issues

  • bill_wakeham Billy Wakeham (@bill_wakeham) reported

    @EE I have sent a dm to you. I would value your help. Cheers guys.

  • DanLeahy71 Dan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DanLeahy71) reported from Stretton, England

    @EE But was rubbish once I left the city and went home. Hence, I’m still with @O2 who I also got a 4G signal from in the city.