EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Widnes, Wigan, Skelmersdale, Runcorn, Warrington, Southport, St Helens, Upholland and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Widnes |
||
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Paul Wellman
(@PaulWellmanuk) reported
from
Aintree Village, England
@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Gareth78
(@Gapa78) reported
from
Birkenhead, England
@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Luke Attwood
(@LukeAttwood2) reported
from
Widnes, England
@MrGayGrimReaper @EE I think it's a problem their end....
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ジ Jc
(@JaayOnPC) reported
@EE yeah it was a strange one this morning it went no service then when it did work it would work for a moment then cut out then i got network has been temporarily disabled by operator or something. Its back to normal now it could be maintenance in the area
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shaun
(@shaun32433002) reported
@EE Thanks mark phone number for the phone in question is 07947 178985 I think it’s the sim is faulty we can make calls but she not getting any texts coming through hope you could sort it or send a new sim 15 Hazelshaw Dodworth Barnsley S75 3PU thanks for you help Mark
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@EE 1/ Hiya. Need some help pls. I have a simcard that I usually keep activated every 6 mths. I wanted to use it more often, so I remembered I needed to activate it. I didn't recieve any emails from EE as a reminder to keep it activated. So I thought all was fine.
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Tee Sean
(@sean_tha_savage) reported
@Lonefox98 @TikTokSupport @EE Reach out to litetoolz via IG he'll fix it
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sof
(@ssxccxss) reported
@EE hi, your website isn’t allowing me to switch numbers, I’ve entered my PAC number and both mobile numbers but when I press next it loads for a second and then nothing happens? Please help I need my number switched ASAP
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Deano
(@DaddyPudding85) reported
@EE how can you claim to be such a great network when I have a 5g phone, a 5g contract and barely get 1 bar of 4g in the city I live in. Surely this is grounds to cancel my contract early. I'm literally paying for a terrible service.
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™️
(@tommussak) reported
Hey @EE how can I chat to customer support from abroad? Got a roam further add on (doesn’t work), added extra minutes for abroad (doesn’t work - I literally can’t call any number). Oh how about turning on roaming in the app? Oh no that service is not possible!
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@EE Hiya Craig. I didn't get any texts either. I can't rem when I topped up. I know I made a call less than 6 mths ago. I use this num as a spare. I want my dad to use it now, as he has a mob finally. Seems like there is no signal. I checked on the EE app. Says, no signal. :,(
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Andrew Farrugia
(@ConjuredRundown) reported
@EE sort service act up
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Glen James Brown
(@Glen_J_Brown) reported
@EE Hi Michael - I can access via website but not app, and haven't been able to for many months. Have reinstalled etc. and dont have this issue w/ other apps.