EE Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Warrington, Liverpool, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Skelmersdale |
Phone | |
| Liverpool |
Phone | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Paul Wellman
(@PaulWellmanuk) reported
from
Aintree Village, England
@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Gareth78
(@Gapa78) reported
from
Birkenhead, England
@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Luke Attwood
(@LukeAttwood2) reported
from
Widnes, England
@MrGayGrimReaper @EE I think it's a problem their end....
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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~ rosie ~
(@rosiemichele) reported
@EE @SparkyTheWomble Still no signal in RH16 area.. been like this for 2 days! Got an email update saying “sorry it’s taking longer than normal to fix” - any update on this as it’s been 2 days of not being able to make any/receive any work calls?
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Jane.E.
(@JaneDegg) reported
@EE I am FURIOUS with you! I am unable to cancel my payasyougo subscription. The app/webpage doesn't work as I can no longer login to cancel. I am abroad with no phone/sim. I need to cancel the subscription now! I have been trying for a week! Unbelievable!! 😡😡😡
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Shoryusengan Aka Coach Spo
(@shoryusengan) reported
@EE called up yesterday to get an engineer out as I've not had Internet for 2 days. The earliest they could give me is Wednesday. I have a feeling it's an issue on @WeAreOpenreach end but your online service status checker doesn't work. Could you let me know if wd area is down?
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Carole Hawkins
(@hawkins_carole) reported
@EE @Ofcom For decades the broadband with @BT never was a problem - since May 2nd when you took over and installed your tacky Digital Voice the engineers are now visiting on a regular basis - don't you think you should have sorted out the technology before rushing in in order to enhance your profits.
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Linda Moran
(@LindiLou67) reported
@EE are you calling customer to offer 20% off their bills? Using this number 01553 841785? It felt like a scam, so I told him I would call you myself & disconnected. I’ve also blocked the number! Just thought I’d let you know!
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Shanna Crossman⭐️⭐️
(@anna_awfc) reported
@PostFromProtest @Lionesses @EE I'd be more worried about Sweden, never fear France.
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James Dunford
(@Jimbobarooney_D) reported
@EE If I upgrade with EU data, does that include Switzerland? I tried to call but your 150 number sends me to a « new service » that is about as useful as a chocolate teapot.
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Ian Viner
(@IanViner2) reported
@EE No reason given ,your customer service is useless
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Dorothy Parker
(@Dorothydottiee) reported
@EE sort out ur network problem ok
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Jane.E.
(@JaneDegg) reported
@EE I can send you the mobile number connected to the subscription. This way you can cancel it. OK??