EE Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Skelmersdale, Liverpool, Warrington, Wigan, Bromborough, Southport, Ormskirk, Runcorn, Widnes and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Liverpool |
Phone | |
| Warrington |
Total Blackout | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexia Hollinshead 💙💛🇺🇦
(@lexiata28) reported
@EE hi I’m on holiday in America and my phone is not working. I cannot make any calls and roaming is not working. Please could someone get in touch with me by DM, email or WhatsApp asap.
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Jennifer H
(@jennyj_87) reported
@EE please can you help me add data roaming for USA please?
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Brian Quinn
(@brianquinnuws) reported
Dear @EE, please do yourself a favor and stop using @DPDgroup_news for phone deliveries. Following 7 days, 1 incorrect delivery & 0 communication from DPD I am still without my phone. A very dissatisfied customer...
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lpljimbo
(@lpljimbo) reported
@EE Hi. I'm a UK pay monthly customer travelling to Turkey shortly. Is it REALLY nearly £7 a day for 500mb data and £2 a minute for calls, there aren't any add-ons allowing me to use my allowance like @O2 and @VodafoneUK?
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rws
(@rwsosmwchos) reported
@EE Not responded to anyone on this thread, very poor
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RB | DRONE | MEDIA
(@RobBradbrook) reported
@EE @georgia_kellyxx EE - “What a shame you pay too much and don’t get a service that reflects your costs too bad we wont do anything about it. Have you thought of INCREASING your bill more by getting one of our VERY reasonably priced add ons?” EE just looking worse by the day.
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SlowPsycho
(@SlowPsycho) reported
@EE But it actually works out easier to turn up with a competitors sim card, request the PAC and leave the network; than just swap a SIM. I know it can be done. I did with with my mother's Tesco account not a month ago! (3/end)
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Debjeet Roy
(@RoyDebjeet) reported
Amount included in bill which has never been discussed. I'm with EE for more than 3 years irrespective of continuous network issues, but still I'm being cheated with bill. Extra £70.38 need to remove from my latest bill immediately. HIGHLY UNHAPPY. Case Number - 18079079 @EE
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David 'Orange' Miles
(@DavidMilesOranj) reported
@EE @twinklevic77 I think EE are being dishonest if they are not offering the best offers to their existing customers. Why should an existing customer have to put themselves through the stress of calling in. #dontourcustomersrollover
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Matt Pointon
(@mattpointon) reported
@EE my broadband contract came with an additional 20gb phone data for one of my lines… it doesn’t appear to be active though as the line with was getting assigned to still only has its basic data… can you help?