EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Wigan, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Keenan
(@mikekeenan) reported
from
Warrington, England
@BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.
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PaulDC JFT97 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?
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Bryen O'Hare 🇺🇦
(@BryenOHare) reported
from
Roby, England
@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks
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Arron saints cables LFC
(@ArronJamesLyon2) reported
from
Roby, England
Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
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Lee 🖤💛
(@Crosby71) reported
from
Seaforth, England
@EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@Greekgoddess02 @EE I've never heard of that before. Very messy indeed.
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
Anyone elses signal Keep dropping out on @EE?
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
from
Wigan, England
@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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Scott Hall
(@Scotthall1987) reported
from
Liverpool, England
Is @EE network down?
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Peter Taylor
(@PeterTa75875224) reported
from
Leigh, England
Terrible service from @EE Expected much better.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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Catherine Mahoney
(@cmahoney21) reported
from
Billinge Chapel End, England
@EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.
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PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦
(@PaulDC28) reported
from
Liverpool, England
@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil McDuff 📕⁷
(@Mc_Heckin_Duff) reported
@BeffernieBlack @EE @Hermesparcels Dpd are just the ******* worst. No idea why they keep being used. I've lost a £300 eBay package from them when it turned out their delivery driver just... Signed for it himself???
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Toni & Mochi Rags 💙
(@RagsToni) reported
@EE Its our broadband, it was down most of Saturday, was fine yesterday and gone again today
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Mark_Loydall
(@markloydall) reported
@EE My wife is on it but the reality isd this service is not fit for purpose and it cannot be improved without infrastucture improvements.
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BustedSpyke
(@BustedSpyke) reported
@PatreceF @StopFundingHate @EE Lyca runs on the O2 network. It 02 advertise on GB news that rules them out for you.
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Danny Walker-Drake
(@dannyLwalker) reported
@EE my husband has just experienced very shocking customer service, 2 mistakes were made, luckily 1 was rectified but then was given wrong information confirmed by the upgrade team leading to several contracts being messed up, not 1 apology was made and was spoken to very poorly!
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Mark_Loydall
(@markloydall) reported
@EE You were here last week. It took 10 days for @openreach to appear - they were arguing among themseloves because it was an internal engineer and an outside fault. It is a rubbish service and pathetic broadband.
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Sophie!!!
(@sophielova9) reported
@EE hi I upgraded my phone and the delivery is today with enjoy super fast delivery. I didn't realise this service was with a setup help, I do not require the help. Is this still okay?
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Lucy JH Davies
(@ljhdScarlets) reported
@ee we upgraded two mobile phones 10 days ago and both phones need recharging by 6pm. After little use in the day @SamsungMobile galaxy s21. Surely this isn't good enough? Can you help at all?
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Troy Tempest
(@troytempest69) reported
@EE Why is it good news that you have updated my network settings, as per the SMS I just received from you? What is the benefit to me?
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Phil McDuff 📕⁷
(@Mc_Heckin_Duff) reported
@BeffernieBlack @EE @Hermesparcels I just don't know how they can be so consistently bad. It's literally "you had one job."