EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/27/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Ellesmere Port and Leigh.

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City Problem Type Report Time
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertClark125 Robert Clark (@RobertClark125) reported

    @EE Nope, never

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • FFAKTERR ffakter (@FFAKTERR) reported

    @EE hi I can’t call customer services? The line keeps cutting

  • fazl F@ZL (@fazl) reported

    @EE when are going to fix your mobile masts that have been down for most of a week? Difficult to understand how you get 8 years good credentials yet yours is the one network I see giving patchy service.

  • RSimpson92 Richard Simpson (@RSimpson92) reported

    @EE I'm currently unable to make phone calls, but I can receive them perfectly fine, are there any issues in the Harlow CM18 area at the moment?

  • _TheManor THE MANOR (@_TheManor) reported

    @EE How do I contact your customer service none of the numbers work

  • kingosticks kingosticks (@kingosticks) reported

    @EE The 4G signal around W13 has been terrible all week. The status page was saying you'd fix within 16 hours for half the week but now it says "We are aware of a problem with this site" which gives me zero confidence. When will you fix this?

  • DrSunnyThusu Dr Sunny Thusu (@DrSunnyThusu) reported

    Wife miss sold @ee contract. Not given the best offer and placed on a higher tariff than necessary. @ee Customer Services 'computer says no' attitude.

  • ClarkKe01956140 4 seasons, 12 trophies, history makers!!! (@ClarkKe01956140) reported

    @EE I am a customer looking to add an additional line.........Trying to call but none of the numbers seem to work........... Is their an issue?

  • GrantH996 Grant (@GrantH996) reported

    Superb display @EE for increasing my monthly bill by over £5! A nice 10% for you and a swift goodbye and good riddance when my contract is up! Absolutely shameful and disgusting to increase that much regardless of what crap you force into contracts!