EE

EE Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/26/2026 04:40

January 26: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Wigan, Liverpool, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    @EE is the signal down M46 0AG

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • AlexECEdwards Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CJHebdigex CourtneyHebdige (@CJHebdigex) reported

    Really love that when I phoned EE to complain about the fact they plain lied to me MULTIPLE times, the guy on the phone told me “there’s bigger problems in the world” @EE

  • RayRackham Ray Rackham (@RayRackham) reported

    @EE despite calling twice to ensure I had network coverage in NYC I have no coverage! I’ve been on hold on my partners phone for twenty minutes now! This is disgusting

  • Clifffan20 Deborah Morton (@Clifffan20) reported

    @EE terrible staff attitude at Canary Wharf store today. The man was totally uninterested and unwilling

  • feeenickss Soph (@feeenickss) reported

    @EE I’m trying to change my address on my account but I keep getting an error. Please help!

  • ChiefHamster90 Richard Hammond (@ChiefHamster90) reported

    @EE I've been informed by the broadband technical team my broadband will be down from 12th 8pm to 19th 6pm of November. 7 days without broadband 😱 shocking service, I bet @OpenreachHelp @WeAreOpenreach are working on the exchange box but why 7 days 😡

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @EE Thanks Marty, nothing can be done until Weds, got a new contract (upgrade) and hoping the phone comes and I can get some help setting it up as not too confident.

  • JMcMahon88_ 𝐉.𝐌ᶜ𝐌𝐚𝐡𝐨𝐧 (@JMcMahon88_) reported

    @EE 65011 is the code. I’ve never checked until now

  • s14alex Alex (@s14alex) reported

    @EE Still not fixed, two weeks tomorrow with no internet, we are mid contract but we would like to cancel since your service is not fit for purpose and no fix ETA, who do we need to speak with to arrange this, we will be moving to #o2 as their 5G service is working in the area

  • JoeVVright Joe Wright (@JoeVVright) reported

    @EE @virginmedia what you both playing at?! Internet and signal are practically useless on both networks

  • ChiefHamster90 Richard Hammond (@ChiefHamster90) reported

    @EE I've been informed by the EE broadband technical team the broadband outage in East Grinstead is lasting from 12th 8pm to 19th 6pm of November. 7 days without broadband 😱 shocking service, I bet @OpenreachHelp @WeAreOpenreach are working on the exchange box but why 7 days 😡