EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Skelmersdale, Runcorn, Ellesmere Port, Warrington, Liverpool, St Helens, Southport, Thornton, Ormskirk, Birkenhead, Wigan and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Runcorn |
Wi-fi | |
| Warrington |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Paul Wellman
(@PaulWellmanuk) reported
from
Aintree Village, England
@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Gareth78
(@Gapa78) reported
from
Birkenhead, England
@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Luke Attwood
(@LukeAttwood2) reported
from
Widnes, England
@MrGayGrimReaper @EE I think it's a problem their end....
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💗Julie - Be safe,sparkly,smiley & kind everyone🌈
(@evmoregirl) reported
@EE Nope -No order placed -won’t get the 45 mins of life back either - wasted Complaint raised Got to wait 72 hours for a call ???? Not feeling much customer service - after before a customer over 21 years & a very racked off daughter! Great start to the weekend 😡
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FTID
(@ftid33) reported
@EE can you confirm if the broadband service is down in Ayr?
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Kuldip Bhart
(@kullybhart) reported
@EE OK...reimbursement from October as its when took my upgrade, & I will return my phone, early release from mu contract and EE explain why I have had poor service from March 2020
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Leroy Tall
(@Bulkamaniauk) reported
@Ofcom Afternoon I wish to report @EE I believe is poor service, poor management
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Matt Loves Star Trek & Gyozas
(@MattCoombs1) reported
@EE No no, I was there not long ago. Just happens that most times we go to #AltonTowers the signal isn’t the best 🙁
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Lauren
(@hiya_itslauren) reported
@EE hope you're all doing well on this sunny afternoon 🌞 I've got an appointment at a repair centre tomorrow, roughly how long does the repair take? (Screen damage)
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Kuldip Bhart
(@kullybhart) reported
@EE EE, behave, your the biggest scam going. Had people on your board palm me off with my problems.
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Paul King
(@proclaimerpaul) reported
@EE our home lost its broadband yesterday, my wife was told it would be fixed this morning and then this afternoon and now probably not till monday, no offer too cover data usage on the mobile bill and unable to add free data due to wrong sim? Terrible customer service!
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💗Julie - Be safe,sparkly,smiley & kind everyone🌈
(@evmoregirl) reported
@charlwadephoto @EE Imagine if as a customer you didn’t comply with payment / terms as a customer though ??? Went via the app as secure and official! Told better to phone?? And asking bank details / card details to verify ???? Glad you got yours sorted lovely girly xx Hugs to sully 🐶 🐾
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Carrie⁷
(@getwiggy) reported
@EE my mum's landline isn't working and she's not got a smartphone or anything. I've tried the Diagnostics Bot twice now and it just stops without fixing anything or giving me next steps - please help! 🙏