EE outages and service status in St Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent EE outage reports came from the following cities: Leigh, Liverpool, Warrington, Wigan, Birkenhead, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh
|
Internet | 22 days ago |
|
Leigh
|
Internet | 24 days ago |
|
Liverpool
|
Internet | 25 days ago |
|
Warrington
|
Phone | 25 days ago |
|
Liverpool
|
1 month ago | |
|
Liverpool
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Peter Wakefield (@pbwake) reported from Liverpool, England@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Ian Lewis (@IanLewi61520657) reported from Roby, England@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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wayne peers (@wanner316) reported from Golborne, England@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Lee Mccartney (@leebo86) reported from Seaforth, England@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Andy Barton (@m7leicauser) reported from Comberbach, England@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Jamie Grace (@JamieJew590) reported from Lymm, England@EE there seem to be a few signal issues in lymm/Warrington area.
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K e r r i (@KerryM811) reported from Horwich, England@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Joe Chatt (@JoeChatt) reported from Seaforth, England@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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emma louise crowther (@emma1995_louise) reported from Tyldesley, England@EE what number do i ring from a different network to cancel a contract
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, EnglandIf u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Tamour Gill (@GillTamour) reported from Wigan, England@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
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gemma hammond (@gwebo79) reported from Aspull, England@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Mr Hesford (@bcamrhesford) reported from Warrington, England@EE @metamorhisnt Mines been down all day. Any help?
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Kate Taylor (@marykate100) reported from Appley Bridge, Englandand given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Mackie (@smacktoid) reported@StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.
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Craig Bailey (@Craig_Bailey41) reported@tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!
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Jonathan H (@howdo01) reported@EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.
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Fuse Energy (@fuseenergy) reported@AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.
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Daily Thoughts 🤷🏻♀️ (@dailythought99) reported@EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business
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KAM Socialist (@keithmallinson1) reported@Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.
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Birduder344 (@Birduder344) reportedThat's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!
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Cathy (@CathyVhal) reported@EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.
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Matthew Bramhall (@bigkingbadger) reported@EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.
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James Bowen (@SirCHUCKY) reported@EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.