EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn, Warrington, Skelmersdale and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
from
Wigan, England
@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE customer service from you guys is disgraceful
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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Katie Rourke
(@katierourke91) reported
from
Abram, England
@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@Greekgoddess02 @EE I've never heard of that before. Very messy indeed.
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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PaulDC JFT97 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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mistress ts paloma 9” inchs
(@tspaloma2) reported
from
Liverpool, England
@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦
(@PaulDC28) reported
from
Liverpool, England
@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Spring
(@strangequark77) reported
@EE - Any chance you could sort your app and website out? I've not been able to access the app in a couple of days and the same with the website. Can't check what minutes, Data Etc I have and can't even see when I'm due to top-up. This is really poor from supposedly the best!
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Dan
(@Daniel_Waite) reported
@EE 1. I’ve been overcharged on my bill. 2. Live chat agents never answer
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Jack Mack
(@JackMack_) reported
@EE "expected dispatch within 24 hours" 3 days later and still no delivery date. Nearly as long as me saying I'll be 5 minutes. Never get my iPhone at this rate.
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ClaireEStorey
(@ClaireEStorey) reported
from
City of Kingston upon Hull, England
@EE hi- my old mobile number was meant to transfer to my new today but it didn’t happen- can you help please?
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John
(@GrumpyPandaF1) reported
Dear @EE you are a bunch of ******* gobshites! WHY after numerous years with you have you decided that I need to be over 18 (which I am) before I can send a ******* text message to pay for something? I DO NOT HAVE A ******* CREDIT CARD TO VERIFY MY AGE! **** YOU I'M LEAVING EE!
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Rachel Thatcher
(@RaychKings) reported
Hi @EE I recently moved country and before I left the UK I checked with your teams help that my phone was unlocked however I tried today to add a New Irish Sim Card and it was blocked as the phone is locked. Can you please help? thanks
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Emma Lafferty
(@EmmaLafferty5) reported
@EE over the last few days I have been really struggling to watch social media content without it buffering on 4G. I have also been unable to upload content for work. Can anyone help please?
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Nikolaj Hansen-Turton
(@nikolajht) reported
Will iOS 15.2 beta fix @EE’s broken 5G, stay tuned!
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C
(@cr10123) reported
@EE app and website seems to be broken
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Chilu
(@ostrichbrain55) reported
@EE @cocoagirlmag @cocoaboymag I'm black. You're causing me serious anxiety with the delay on the delivery of the ps5. It's unfair that I have to chase it up with you. The agent I spoke to was unbothered and had no explanation for the delay. Look into this as for people with anxiety this is awful. Explain.