EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: St Helens, Wigan, Liverpool, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Jane
(@JanewithoutaY) reported
from
Billinge Chapel End, England
Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Campbell 🌹🌹🌹
(@Deerd08) reported
@EE please sort WiFi, apparent Outage, because I don't want to be using my Data. Been an issue since last night. Would like a fix soon. Ta.
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Nuss
(@N21PZ) reported
@EE hi why is the app still down? I need to share the data with myself and my family!
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vikki
(@vikkiwalkerx) reported
@EE hi pls help i’ve had no signal or 3g the past 10 hours i’ve tried everything but nothings working x
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ıllı🔥ғιreғly🐝ıllı
(@AVergaraAM) reported
What is going on with @EE !? Constant service interruptions for the last few days. I want my November money back
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Abim' Mabadeje
(@abimabs) reported
Why is it that having upgraded your @EE app, you are no longer able to access the app? Even in the days of One2One, it wasn't this bad. More like a 'downdate' rather than an 'update' yo me. Access now only via web
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Sam Cottingham
(@samcott23) reported
@O2 Any chance I can have a quote to terminate my contract please! Wanting to change over to @EE as I always have **** signal wherever I am and it’s something I should never have swapped over from. Thanks
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Rox_Lex ♡︎Роксана♡︎
(@roxiekynaston3) reported
@BredYapper0 @EE Some people have had texts saying it will be down for a week. Useless
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megan eaves
(@megoizzy) reported
The @BT broadband has been down for 2 days now and it's causing me major issues for my business. Anyone else in London experiencing this? Being saved by @EE but can't keep tethering to my phone forever BT...
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Lewis Wood
(@LewisWood2020) reported
@EE Can they deal with my issue now then?
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Lee Sutton
(@leethesparky) reported
@EE app not working so re-downloaded. Now it doesn't recognise email or password. Web page works fine and can log in. Can I get assistance with the app please.