EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/11/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Warrington, Liverpool, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port, Leigh and Birkenhead.

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City Problem Type Report Time
United KingdomWarrington Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chriseighty3 Chris R (@chriseighty3) reported

    @EE Hi. You were supposed to have ported my number over on Thursday and it still hasn’t happened. I’ve called twice this weekend and spent 30min on hold both times before giving up. Can you help me here please?

  • v12ock richard rock (@v12ock) reported

    @Pdouglas1970 @EE Nope, I can’t call them to sort either so trying on this Twitter help call lol

  • Taylor16Susan Susan Taylor (@Taylor16Susan) reported

    @EE I am having trouble making calls from my mobile this morning there is no dialling tone when I call out it rings the other person's end then cuts off I had the same problem a couple of weeks ago with a different handset I have a signal and can text etc. Is there a problem?

  • _hpminecraft joseph (@_hpminecraft) reported

    @EE customer service has lied to me a whole bunch of times over the last two days to hide a mistake that they made

  • MichaelJBrewis Michael Brewis (@MichaelJBrewis) reported

    @EE how can I cancel a phone number on my contract. I want to end it early but there’s no option online?

  • NAstrologian NorthwoodtheAstrologian (@NAstrologian) reported

    @EE Scratch this, it has behaved again since. It was YouTube, had an update this afternoon to firmware. No internet issues, seems clunkiness of speed is phone feature. I'll have to stick with it, I don't think I can return for these reasons.

  • santonito Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported

    @EE I have had some problems with an online order. Please can you contact me, I've been trying to solve it for more than a week.

  • Andy_H84 Andy Highton (@Andy_H84) reported

    @EE No point! Your only guna tell the the same old **** I've heard 3times before!

  • gillies_marie MARIE Gillies (@gillies_marie) reported

    @EE Looking for some help to upgrade and get home broadband. Do yous not have the online chat anymore. Can’t find it on website. Thanks

  • MissLolpop 𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤 (@MissLolpop) reported

    @EE I have a question. Do you train your customer service advisors? Because I don't seem to be getting the same response over a issue I have. Different responses all the time, to be told now it can't be dealt with in store. Soon as this is resolved I will be changing providers