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EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 12/26/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Warrington, Skelmersdale, Lymm and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NeedPhillip Phillip (@NeedPhillip) reported

    @EE my sons @Apple iPhone has gone black overnight fully charged. Bought from the online store. Would they exchange it in store or do I have to go through the online service

  • Revamped_views Gary (@Revamped_views) reported

    @EE Hi. I ordered broadband two weeks ago but there was an issue with my current provider which appears to have been sorted but I still have no written confirmation of the order from EE.

  • Sezzamacxx Sarah Mac 💙 (@Sezzamacxx) reported

    @EE Latest update is that it’s proving more difficult than originally thought, fix date is supposed to be tomorrow but they have sent me a mini EE hub as they are expecting it to take longer 😩

  • denice_currie Denice Currie (@denice_currie) reported

    @EE New iPhone not working. Took into Perth shop. Say they can't help as I ordered online. Go home, go online to book help...up comes a repair appointment at my nearest store...Perth! What an utter shambles and waste of my time 😒

  • MABridget Bridget Moseley (@MABridget) reported

    @EE please advise when the network issues in SA33 are going to be resolved? Several weeks now. Still paying for a service that doesn't work - not acceptable.

  • ToruOkada69 Immigrant Dr. Humbug (@ToruOkada69) reported

    @EE Broadband. The problem disappeared today.

  • ClassicAlina Classic (@ClassicAlina) reported

    Hi @EE I'm in UK. Can you please give me a number to ring tomorrow morning. My broadband is shockingly bad recently and I need someone to look into it. Many thanks

  • davehoey81 Dave (@davehoey81) reported

    @EE Hi Mark. I’ll be honest, i can’t be arsed. I’ve raised a complaint correctly and am waiting for EE to call me back. I am not arsing about with DM’s - tried it last week and got nowhere. You’ll know my account details. Feel free to **** CS to call me

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE your signal in B771NR has gone from 3 Bars to 1 bar sometimes none. Not happy your service is getting worse and if you don’t fix it I’m off back to @VodafoneUK

  • _Bran_98 Brandon (@_Bran_98) reported

    @EE Is there some issues with Signal strength across the (NI)? Only have 1 bar since 1pm and usually have 3-4