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EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Birkenhead, St Helens, Skelmersdale, Ellesmere Port, and Leigh.

CityProblem TypeReport Time
Warrington Phone 3 days ago
Warrington Internet 3 days ago
Runcorn Phone 4 days ago
Wigan Internet 8 days ago
Wigan Phone 9 days ago
Wigan Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • IanLewi61520657
    Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • bcamrhesford
    Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • roeswesley43
    Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • Saintbarca
    Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • SALAKEGITICISI
    atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England

    @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

  • WesleyDamianWo3
    Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope you never get mixed up with someone other than me with numbers EE @EE

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • mch2010uk
    Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • CalvinSnape
    Calvin. (@CalvinSnape) reported from Wigan, England

    @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

  • mckeaj
    John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • leebo86
    Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • OxdwOxdw1
    Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • whimbrelgirl
    Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England

    @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • snitchy18
    snitchy18 (@snitchy18) reported

    @EE I only have 4G I bham city centre. Does this mean I can use internet as nothing is working as the signal seems to be poor and I want to check trains

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @EE You have the data to do this at a network level.

  • AyeBorders
    AyeBorders Colony Dweller (@AyeBorders) reported

    Long chat with @EE today. My own fault because I just paid bills and never really checked them. Turns out that for two years I've been charged £20+ per month for the 'free' tablet we were given in a promotion. Didn't know about SIM. £500 they've conned me out of. @EE are crooks.

  • tony_taxiT
    travel safe (@tony_taxiT) reported

    @EE @ladycabdriver73 You’ve had loads of compliments no one on EE are getting any service. Including myself

  • Stmiddleton_1
    Stephen Middleton 📌 (@Stmiddleton_1) reported

    @EE I ve had no signal onmy phone in my house or street for 3days but when i walk a few streets away it works fine??? High heaton newcastle upon tyne.??? What's going on

  • DallasStarsUK
    UK Dallas Stars Fanatics🏒 (@DallasStarsUK) reported

    Can you believe that even though I’m in Dallas and my phone is using AT&T, the signal still bounces to @EE in the UK and I have to use a VPN set to Dallas to watch the game? The things we go through for our team #TexasHockey

  • BobtheRed1
    Sir Bob (@BobtheRed1) reported

    @EE Worst Company I’ve ever had the misfortune to deal with for customer service. I cannot believe the level of incompetence I’ve been exposed to. Fault No. VOL055-4775071301886

  • freya_woolrich
    Woolrich (@freya_woolrich) reported

    @CoreanoRin22590 @AskPayPal I can’t login to PayPal as even though I topped up @EE phone number on Monday , it appears to be disconnected. So I cannot receive any texts

  • beardandbanter_
    Makhpia-Sha (@beardandbanter_) reported

    @EE Would I have to call and raise the complaint or would you do that for me?

  • elliottlock
    Elliott Lock (@elliottlock) reported

    @EE @MartinSLewis Respectfully, I’m not calling a number to chase this. I’ve followed the instructions in your texts and the label has never arrived. This is an issue on your side and it needs to be resolved without asking me to chase it by phone.