EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/08/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Runcorn, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrQuackyDucky James Howitt (@MrQuackyDucky) reported

    @EE Heya, is your Internet down in the SY24 postcode? Just went off ten mins ago and won't reconnect, and your online checker just says 'unexpected error' - thanks

  • iqs_____ i💘 (@iqs_____) reported

    @EE My signal service is very low i have 5G and there is only one bar then it changes to no service. Is this a local area issue? In the E6/E7 area

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    @EE We have it in HX3 (Halifax) but not where our house is. Looking at the map it seems to be all around but not there. We have poor phone signal anyway so I am thinking it’s a poor connection around it

  • yeaman30 Lisa Yeaman (@yeaman30) reported

    @EE I've had no wifi all day.......did the usual trouble shooting but still off. Is there an issue in my area ? Fk6

  • jjl5 Helen Sullivan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jjl5) reported

    @EE the network has been down in my area for several weeks. Could I receive a reimbursement on my bill? Thanks.

  • mathewrowles Mathew Rowles (@mathewrowles) reported

    @EE what crap customer service. 1 hr 15 mins on the phone to you today and on hold for ages to get cut off. Do I get a call back? No chance. You have my number, I think

  • Jimmy_Jostle MARK ALEXANDER (@Jimmy_Jostle) reported

    @EE I've sent you the screenshot of just this months issues

  • jemmalowis Jemma (@jemmalowis) reported

    @EE so just been told I can upgrade early... when I look at your deals without singing in to my account they are around £10 a month cheaper than when I do sign in? What a way to treat a customer who has been with you for nearly 20 years!

  • JamzManUtdFC Gemma Green (@JamzManUtdFC) reported

    @EE Fed Up With Getting Watches That Don't Work Man 3rd Time And Still Always A Issue.

  • stevenalloway casper (@stevenalloway) reported

    @EE Hi , No i haven't had any issues logging in on my phone or laptop.