EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/04/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Wigan, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomLiverpool Internet
United KingdomSt Helens TV
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emmcdonnelly Emma Donnelly (@emmcdonnelly) reported

    @EE Hi Jess. It was under my married surname so different name. I called after a frustrating event this morning. A systems problem which made me 😤. He listened, was kind, understanding, very intelligent and helped put everything right. I trusted him straight away. Just great. 👍

  • TheGrantSmith Grant Smith (@TheGrantSmith) reported

    @MartinSLewis Well thankfully I’ve only got another 8 weeks left on my contract with @EE. If other providers are not reintroducing roaming charges then I will look elsewhere for a contract, and maybe I’ll treat myself to a new phone while I’m at it.

  • pounce_uk Pounce (@pounce_uk) reported

    @EE @WeAre8Official Going to cancel my account with you thieving bastards, and go with somebody else, hope to god millions do likewise and your business goes down the drain.

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported

    @EE We will be leaving your network due to your very poor decision on roaming charges.

  • edgeofbarkness nearly barking (@edgeofbarkness) reported

    On long hold @ee as I wait to cancel my contract

  • ffsmonty Ridgers (@ffsmonty) reported

    @EE And if the charge is so reasonably small to such a small subset of users, how can it begin to cover the amounts presumably needed for ‘network investment’?

  • craigus999 Craig (@craigus999) reported

    @EE I appreciate you comments and sadly in my area the signal has gone from the best to barely registering at my home. Investment doesn't seem to be sufficient and I wonder how you would have done this if we still in the EU?

  • AaronJCox1 A J C (@AaronJCox1) reported

    @EE @WeAre8Official It was a good run being your customer for so long, but charging to use my phone in Europe is a joke. I’m off 💪🏼

  • VillaFan001 Jack Harrison (@VillaFan001) reported

    @EE @mostynmithering Those pressures still applied when you promised you weren’t going to reintroduce the charges less than six months ago, though. It would be nice to see some proper customer engagement rather than copy-pasting the same response to everybody who raises the issue.

  • Felegundin Nick (@Felegundin) reported

    @EE hi, one been having issues with my router for a couple of days with internet cutting out during work hours. Can you please help resolve