EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/04/2026 00:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • JackBirtley Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • PaulWellmanuk Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England

    @EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

  • Miss_P_76 Sarah Preston (@Miss_P_76) reported from Birkenhead, England

    @EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • DanMiller944 Dan (@DanMiller944) reported from Southport, England

    @EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • DanMiller944 Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • LukeAttwood2 Luke Attwood (@LukeAttwood2) reported from Widnes, England

    @MrGayGrimReaper @EE I think it's a problem their end....

  • WirralLiverpool Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • Gapa78 Gareth78 (@Gapa78) reported from Birkenhead, England

    @EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • KBLyon Barry Lyon (@KBLyon) reported from St Helens, England

    @EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.

  • christesla Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • WordsFromLiam Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinTranter Gavin Tranter (@GavinTranter) reported

    I have sent you a DM about my problem @EE

  • omotayoa22 Adeolu Omotayo (@omotayoa22) reported

    @EE That’s the image after I unsubscribe. Then I click the link and it’s the same issue

  • amycummins amycummins✌ (@amycummins) reported

    @EE can’t contact customer service but I’ve just had a massive bill sent to me?? The charge is for a phone you have received!!!

  • juliemcgarry34 wee jules (@juliemcgarry34) reported

    Good afternoon @EE my house internet service doesn't work at all what's happened

  • ms_nashh NA (@ms_nashh) reported

    @EE is there something going on with the network? Why am I experiencing issues with my data ?

  • _ChristianParis Christian Paris (@_ChristianParis) reported

    @EE hi, my internet isn’t working in Wigan, is there a problem at your end ?

  • Vass88 Mark (@Vass88) reported

    @EE sort your lies out! Either the loss of signal is down to planned maintenance as per your advisor on the phone or its a new fault just reported and found according to your text update.!

  • fabthestar Trevor (@fabthestar) reported

    Wow - thanks @VodafoneUK customer service for just putting the phone down on me! Abhorrent service. Just lost a customer for both mobile and broadband @EE here I come!

  • itf Mike Gray (@itf) reported

    @_ChristianParis @EE My mum's is down and she's in Wigan (was just searching to see if it was widespread)

  • sarah_w_1986 sarah w (@sarah_w_1986) reported

    @EE worst customer service. Took money from my account after cancelling my account! Hung up on and then major breech of data protection.