EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 01/12/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Birkenhead, Wigan, Runcorn, Liverpool, Warrington, Skelmersdale and Lymm.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Stoneysnapper Brian Doyle (@Stoneysnapper) reported

    @Beckinder @EE Definitely, I couldn’t get a 4g signal from The QE hospital all the way to Hamilton. Only on 3G here.

  • MikeyTheBuddie Mikey Stewart (@MikeyTheBuddie) reported

    @the_pintman @nadiae97 @EE And I’ve got this phone on O2 too, doesn’t make a blind bit of difference… our office runs on EE and a standby pay as you go O2 sim won’t help them. Would be great if they could afford to pay for a back up system, but that’s uneconomic for them and us.

  • laineangel lorraine (@laineangel) reported

    @EE when will the service be resumed and are we getting compensation for loss of service?

  • Craig_M78 Craig M 🇺🇦 (@Craig_M78) reported

    @EE Absolutely hellish. Had ten days of no service in Govan area at my work and looks like it will be the same again tonight. Paying close to £90 a month for this. How do I register a complaint ?

  • mlk_scots Michelle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mlk_scots) reported

    @ninaandthehoods @EE My sister is with EE, no service all day.

  • Zycore_UK Diamond 5'6 (@Zycore_UK) reported

    @messermitch33 @garetharmstron1 @EE Personal plan shouldn't be used for business use, in the T&C, network does not have a 100%, in the T&C, the network does not owe you anything for 1 afternoon of no Facebook or Twitter. But since your posting it seems you have access to the internet so can pay your bill that way.

  • Abi98945182 Abi 🤍🪐 (@Abi98945182) reported

    @EE It's been down since 12:30pm please have it up and running real soon please!!

  • LivelyJens 💜JensJ💜 (@LivelyJens) reported

    Come on @EE sort your network out. 😡😡😡😡😡😡😡😡😡😡😡😡😡

  • markgra95765636 mark graham (@markgra95765636) reported

    @EE most reliable network my arse get it sorted

  • gryffenstrong Exhaustipated Mama🏴󠁧󠁢󠁳󠁣󠁴󠁿🐒🦄🦁 (@gryffenstrong) reported

    @EE We've been down all day in our area - things happen but no access to WiFi or ability to call when we are unpaid carers and kids at school and hubby at work. Hopefully sorted soon.