EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Williams
(@_Nimm) reported
@EE been a customer for 6 years, always done my upgrades etc. over the phone but the service I received this evening is enough to make me leave now. Extremely rude and upsetting.
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Haroon VTID
(@Haroon_62) reported
@EE One of the worst 24month contracts with many reception problems but still taking my hard earned money from me without sorting out my problems for the service I'm paying for
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Jason Lovett
(@JLo197177) reported
@EE for years ...sorry since you started up as Everything Everywhere (orange and T mobile) I've spouted off how good you are. Best signal best devices Best customer care etc etc Just lately .not so sure
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Clive Holland
(@cliveholland) reported
@EE for years I've been with ee broadband and phone and had the worst experience with my WiFi throughout. Multiple routers replaced, umpteen engineers who can't solve the problem? No WiFi for the last 20 hours. I've been patient for too long.
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lostinleith
(@neillhope) reported
@vmbusinesshelp Any updates on your outage? This is now day 2! Still trying to run an entire business thru an iPhone! Luckily @EE are better than you!
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Steven Jackson
(@Steven_Jackson) reported
@EE Is there problems with your “gift data” capability? Won’t work for me on app or on website. Not great when trying to give a remote family member data so they can keep in touch!
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Stuart Cowell
(@Stu_Cowell) reported
@EE The issue is that you require a minimum of 30 days notice to avoid additional fees, which is also the maximum period you will allow. All I want to do is provide notice now that I wish to terminate when the contract ends.
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🄺🄷🅄🅁🄱🄰🄽🅇
(@KHurbanX) reported
@EE I had more come though do I just keep texting your “ call number “ anyways I can get this to slow down ?
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Nik Wells
(@NikWells5) reported
@EE EE phone network has been down for over a week where I live. Not impressed. Are am I. Is the future a move away from smartphones and all this tech? Maybe you are doing me a favour!!
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E91
(@E91_Cowbridge) reported
@EE You have dreadful customer service. Simply appalling.