EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Birkenhead |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Woolfall433
(@woolfall433) reported
from
Lymm, England
@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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Jane
(@JanewithoutaY) reported
from
Billinge Chapel End, England
Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy Garcia
(@paddygarcia) reported
Never, ever buy anything, or get a phone or broadband contract with @EE they are a ******* disgrace.
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Tom Griffiths
(@griffiths_tom41) reported
@EE - I’ve just taken out a new sim only contract a week ago. Is there a cooling off period to allow me to cancel? I’ve heard you are going to hike the agreed price by 15% a month.
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Kenny
(@kehyno) reported
@EE Dear EE Limited, I am writing to express my strong protest against the illegal retention of an account that your company opened for me without my consent, despite my previous instructions to close it down.
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Colin Forbes
(@forbes41) reported
@EE I can’t get internet signal at my office & use my phone to hotspot for the internet as I’m not there very often. It worked absolutely fine previously. The mast is about 50 yards from the office door so can’t understand why it’s so bad now. Is there a problem? Postcode G31 3AD
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Unbind
(@iandtify) reported
@EE Was never fixed, been reporting this from the start. I don't think this will ever be resolved.
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Lisa Gains
(@LisaGains) reported
@KMDartford Wonder why they want the middle of a field in a residential area, rather than hidden behind trees away from vision - is their evidence that the local signal is weak? #Wronglocation #NoConsultation @EE
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David
(@DJWrenn73) reported
@EE So in general terms when the agreement I am in with EE that says I will get a minimum speed, you can't answer what happens when you EE constantly fail that guarantee? Can I exit EE or do you compensate or not give a ****?
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David
(@DJWrenn73) reported
from
King's Lynn, England
@EE 11th day in a row with slow or no broadband. What happens to the minimum speed guarantee, now that you have broken the agreement?
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Krishan chavda
(@ChavdaKrishan) reported
@EE do your chat agents not know how to read simple english? Been transferred 4 times to another advisor and 1.30mins in. Still they cannot help!