EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sivi sivanesan
(@Srsivanesan) reported
@EE calls dropping no stable phone signal and reach time in on the phone holding for technical support, after annoying messages re WiFi calling making calls now stable, the phone cuts out. What's happening to your network coverage in west London? Unstable phone signal and no data
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sineadmc-don
(@sineadm16516723) reported
@EE So I paid £30 PAYG as it’s got the most data. AND YOU downgrade me too 3G which is so old fashioned it’s untrue! My signal is poor. I was advised EE was the best for signal / customer service.There was no 1/2
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Dr Sarah Hewitt
(@S2Hewitt) reported
@ee why do you hate me? Since speaking to someone from your team last week, my mobile broadband is now so poor it's effectively not working at all.
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Chris
(@chrisdunne1985) reported
So I rang @EE last month (customer service is excellent by the way) and as my contract came to an end I changed to a sim only. £10 a month for exactly the same service as I had when I was paying £67 a month. Keep on top of your dates people! 😎
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Denver Cuss
(@denvercuss) reported
I hate to use Twitter to complain about a company but MY GOD @EE are whole other level of garbage
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Claire Elkin
(@claireelkin) reported
@EE I now have as my son cake home with his phone but...had he not been coming home and I needed to add it what would I have done? The online option (and app I might add) have been down for days. We all pay a premium for the service. I know it's not your fault but it needs sorting.
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Claire Elkin
(@claireelkin) reported
@EE Any chance you are going to fix the ongoing error for topping up data etc. on PAYG sims? Has been like it for days and I can't top up my sons phone!!!! Addons purchase error has been showing since last week!
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DΔΠΔ HΩLLΩШΔΨ
(@_Dana_Holloway) reported
@EE Cancelled something a couple of months ago only to realise still being charged and that a free add on is going to cost £26 to cancel!
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Muteant
(@theoverlordunit) reported
Wow I cannot get my phone to work at all @EE I need help to sort this
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anthonymancs
(@anthonymancs) reported
@EE @emilyysewell_ Emily that will do nothing is a cop out from mobile provider... download a call blocker from the app store may help or do what I do is get a whistle and blow down the phone soon stop calling you