EE outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Widnes, Warrington, Ellesmere Port, Wigan, Ormskirk, Lymm, and Leigh.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Widnes	Phone	2 days ago
Warrington	Internet	5 days ago
Liverpool	Internet	6 days ago
Warrington	Internet	9 days ago
Warrington	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Wesley Damian Woolfall (@woolfall56163) reported 1 minute ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  Darren (@DarrenMoggie66) reported 3 minutes ago from Warrington, England

  @EE your customer service is appalling

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 4 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  ChrisD (@christesla) reported 6 minutes ago from Birkenhead, England

  @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

• 
  Alison Maryon (@scouser_alli) reported 7 minutes ago from Liverpool, England

  @EE hi is there a problem with the payment system?

• 
  Anton Roscoe Minnion (@antoniominnio) reported 15 minutes ago from Liverpool, England

  @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

• 
  PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported 15 minutes ago from Liverpool, England

  @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

• 
  Kate Taylor (@marykate100) reported 19 minutes ago from Appley Bridge, England

  and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

• 
  Bryen O'Hare 🇺🇦 (@BryenOHare) reported 21 minutes ago from Roby, England

  @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

• 
  Graham marsh (@marshg182) reported 25 minutes ago from Warrington, England

  @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

• 
  David.. Supports our Nurses 💙 (@DavidMa77736327) reported 27 minutes ago from Liverpool, England

  @EE @coastisclaire_ I will do that as well… mines down 😞

• 
  Johnny Яed (@ralphtheblue) reported 34 minutes ago from Sandymoor, England

  @EE @powelly83 Runcorn is down

• 
  emma louise crowther (@emma1995_louise) reported 43 minutes ago from Tyldesley, England

  @EE *** can i find out how much it would be to cancel my watch?

• 
  Jamie Snelgrove (@jamiesnelgrove) reported 44 minutes ago from Wigan, England

  So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

• 
  KloppLFC (@paisleymarley18) reported 51 minutes ago from Birkenhead, England

  @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

• 
  Denise McCarthy (@denni_b) reported 52 minutes ago from Liverpool, England

  New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

• 
  Willis Sweeney (@willissweeney97) reported 52 minutes ago from Liverpool, England

  I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

• 
  Mark Bingley (@mark_bingley) reported 58 minutes ago from Prescot, England

  @EE is your broadband service having problems in L34?

• 
  Arron saints cables LFC (@ArronJamesLyon2) reported 58 minutes ago from Roby, England

  Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

• 
  Paul (@itspaulactually) reported 58 minutes ago from St Helens, England

  Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie (@ollie_beadle) reported 4 minutes ago

  @EE @_nicks_tweets In Cyprus having roaming issues to

• 
  Pete Searle (@PeterSe38295412) reported 5 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 5 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Claire Mulholland (@clairemul87) reported 6 minutes ago

  @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 6 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 10 minutes ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 12 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Chris Milbank (@ChrisMilbank) reported 12 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Sam Evans💙🚜 (@SamEvans336) reported 13 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Colwyn00 (@colwyn0077668) reported 16 minutes ago

  @TomTugendhat @O2 @EE mobile networks have been **** for ages. we have agents out up and down the uk and difference contracts with different providers and over different handsets have all been garbage.