EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HKG
(@hannahkgaunt) reported
Shout out to @EE who just called out of the blue to knock 25% off my huge phone bill incurred from a Zoom dial-in call disaster in Dec, slightly softening this unfestive blow and genuinely making my week less awful. Unprompted, brilliant customer care 💪
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Cliff Doyle UTFT
(@cliffiedoyle) reported
@lestereverton80 @Apple @EE 2 types of Apple Watch , 1 is cellular which has its own independent network and you’ll need a contract for or the WiFi version. Just pairs to your phone and uses your existing phone network
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Marcus Thomas
(@gus_917) reported
@EE I have no 4g signal and no internet connection? Its been out all day...
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Caro G
(@C_A_R_O_caro) reported
17 days since I have asked @EE for codes to unlock my phone and still nothing. How much longer do I need to wait?? And on top of this, I'm being charged for this "service"...
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Cliff Doyle UTFT
(@cliffiedoyle) reported
@lestereverton80 @Apple @EE Not sure if it has its own sim but you will definitely need a data plan for it . I’m on EE and mine just pairs to my phone so you wouldn’t have a problem
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Mr.B 💙🏳️🌈
(@RmnMark) reported
@EE will you make data free for school kids? You have been so generous in your support of us NHS staff but I’d be happy to give my free data to go to a school kid.
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Liz Wright
(@redtabs) reported
@EE Are you deliberately making it impossible to contact you by any means...great for a communications company! ...that's sarcasm by the way! Are you going to try & help me or not?
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Antonia Bance
(@antoniabance) reported
@EE please can you let your customers know what you are doing as a company to help families on a low income get the data they need for remote school. And I have data unused each month - is there any way I can donate it?
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Jan 2021 - It's time for Plan B.
(@Johnmacadam7474) reported
Trying to buy a new business phone from EE is like pulling teeth ,30 mins on hold being shunted around @EE your customer support and website are useless.
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JenJen
(@IamJen_na) reported
@EE what's going on with the signal I have 1 bar if that on my 4G. No wifi or TV due to virgin being down and now my signal is so low I can't even use what's app. 😠 today is not my day