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EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/01/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Southport, Liverpool, Warrington, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomLiverpool Phone

Community Discussion

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaEmilySim †BECCA† (@RebeccaEmilySim) reported

    @EE price rise this year is ridiculous literally 10% it’s never been this steep of a rise before. I only upgraded in January and said I could not pay over a certain amount and now this rise takes me well over it! Wish I’d never bothered upgrading with them

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported

    @EE upgrades are terrible. Extortionate prices, all paying something upfront and terrible data plans. But I’m snookered because I have a 2nd sim attached to my account which doesn’t end until 10/23 so can’t cancel. Only ever been with Orange/EE, no loyalty whatsoever

  • dandembryedw dan (@dandembryedw) reported

    @EE I’m away at the moment, just saw this. Internet is still off apparently to my friend who is cat-sitting. This is close to 2 weeks now which is ridiculous. How do I go about getting a deadlock letter for an ofcom complaint?

  • MikeRTownsend Mike Townsend (@MikeRTownsend) reported

    @EE I've tried paying my bill using you app, logging into the website, via 150 and finally trying to talk to a human...all are either not working or are closed...how am I meant to pay this when all 4 methods you offer are down?

  • AlanRic23463 Alan Richards (@AlanRic23463) reported

    @EE Cut throat is the best way to describe EE , first to introduce roaming charges and the biggest increase for their customers, even those mid contract. Plus crap coverage from a crap company, keep well clear 💩💩💩

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @EE any news to when the tower will be fixed for mobile phone signal at YO31 8JP ?

  • amerp_123 Amer Pervez (@amerp_123) reported

    @EE hello I'm trying to get a tablet on my account and am unable to can you please cancel my pac code request

  • misspheric Sarah (@misspheric) reported

    @EE I can’t hear anyone who calls me and they can’t hear me. The phone rings okay but as soon as I answer there’s no sound whatsoever help!

  • Siananigans Sian Downes (@Siananigans) reported

    @EE tried phoning, kept getting cut off. Then someone called me back but only to sell me an additional line. Got a data issue this month. Could someone help?

  • dandembryedw dan (@dandembryedw) reported

    @EE It’s 5G WiFi and phone signal, I’ve spoken with several people, including managers and there is still no word. They’ve promised people we’re going to the mast for days, it’s a joke. I shouldn’t have to spend my holiday calling EE for an issue to be fixed 2 weeks after it arose.