EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cook aka Newburghgowfer
(@jokeroonie1101) reported
@EE Any chance of getting a signal in my back garden ? Live 3 miles from Aberdeen. Have EE WiFi router and business phone but can't get a signal in Back garden ? You managed on a mountain top and yes I have router in best place but even WiFi calling is a joke 🤔
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Stuart Taylor
(@stuarttaylor79) reported
@EE Will we get a refund for loss of service? I struggled to make calls and had no internet from about midday until roughly 7pm. Absolute nightmare
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Cruel Britannia
(@BritanniaCruel) reported
@EE Most reliable network in the UK never had this with 3, o2 or Vodafone. Not good guys considering you're much more expensive. No more network envy.
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Will
(@WilvoJobs) reported
@EE Hi, while migrating to a new phone yesterday I chose to switch to an esim. Now neither phone has any service. I’m guessing something went wrong but don’t know how to resolve.
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Dave
(@daveLadlow) reported
@LCFCMATTFLY @EE I understand their frustrations but shouting at steve on the EE Twitter feed demanding compo for something that in this day and age could happen to any network at any time is pointless,
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🍸Roz 🍾
(@rmills461) reported
@lfcmania @EE @Veronica_Ameri I've been the same. Rely on wifi calling as the mast here has be down for weeks and weeks! Can't do anything with my phone at the moment its a joke!
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John cassidy
(@Johncas15655003) reported
@EE I would have appreciated a text telling me the network was down.
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💙 rhubarbrhubarb 💙
(@SusanEllenBuch1) reported
@EE I didn't get my requested ring back yesterday regarding broadband service not working - husband has already used his phone data up for the month - please can you help?
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Christoff 💦🦦
(@floodywalker) reported
@EE We getting refunds for having no service for two days now?
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Nicky Shingler
(@shings29) reported
@EE I have had no phone signal since yesterday 2pm. You have issued no further updates since yesterday afternoon. When will this issue be fixed ?