EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Birkenhead, Wigan, Runcorn, Liverpool, Warrington, Skelmersdale and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Wi-fi | |
| Birkenhead |
Phone | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Woolfall433
(@woolfall433) reported
from
Lymm, England
@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Whitehouse 🇺🇦
(@adamdwhitehouse) reported
@EE My old phone connected automatically. Please signpost me to a how to guide to resolve the issue please. Thanks Adam
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daniel gilligan
(@danzinin) reported
@EE is your website/online account servicing down?
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Charles Field
(@charles_uk) reported
Nice euphemistic email from @EE advising me that my prices are "changing" - ie increasing. Lots of figures but playing down fact the increase is almost 10%!!! Luckily I am a #Sky VIP with @SkyHelpTeam , and @gigaclear have got some good deals so I think I'm going to be ok!
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ChloeEmma
(@chloebabyxo) reported
@EE very disappointed at the service my mum received regarding a phone upgrade. The tech guy who "set up" my mums phone, upgraded our BT broadband without permission and behind my mums back. Disgraceful behaviour.
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come what gray
(@graythegeek) reported
@EE gifted data has just been deleted after the completion of a PAC number transfer. How is this acceptable? That’s 100GB just vanished. Need help to regain this please so we can function without wifi for our jobs.
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Will 🏳️🌈🇪🇺
(@williamrowsley) reported
@EE This is some bull indeed. I use @giffgaff (O2) and my husband is on EE. We live in central Birmingham. His service is consistently terrible, whether at home in Edgbaston or in the city centre, or at work in N Birmingham, to the point where he's now leaving to switch to Giffgaff.
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Diabetty
(@mollydoherty19) reported
Really disgusted with my service I received at @EE in Blackpool on Sunday. Their server was really judgmental in which AirPod generation I wanted to buy and questioning why I wanted that gen…
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Steve and Lizzy
(@mrandmrslast) reported
@EE hello - my mum (also on EE) is having an issue with texts getting stuck in a loop of saying 'not sent' and then the same text being repeatedly sent. Phone has been turned off and on. Help!
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Sean Peel
(@speelster1973) reported
@EE Hi Peter, sorry for my delay. The EE customers are both on pay as you go. When they send texts, it appears to them as if they have gone through as normal. Both the o2 phones have been restarted in case it's a problem there.
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Ronnie Garrod
(@PilotRonnie) reported
@EE ive just landed in the USA, MyEE app tells me ive got the Smart Roaming Benefit enambled but the MyEE website says roaming is blocked. Please help, I cant call but have wifi.