EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 12/13/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vinkyw Vinky (@vinkyw) reported

    @EE Hello. I'm on holiday in the US and have my roaming set to allow mobile internet. Unfortunately, my signal has been very poor in every city I've been to so far. I assumed this was just how it was, but my wife is also on EE and hers is absolutely fine. It also looks... 1/2

  • zigrx1 zigrx (@zigrx1) reported

    @EE fix ur ******* WiFi you stupid *****

  • Kenguin34 Kenguin (@Kenguin34) reported

    @EE how come @tescomobile and @O2 allow European roaming yet the biggest and best(apparently) network charges?? I go to Europe 3-4 times a year and chopping and changing the benefits a month before and after is ridiculous!!

  • smlgoth19 Amalia ✊🏻🎨👩🏻‍🎨 (@smlgoth19) reported

    @EE I got damage cover because I’m clumsy. Tell me why I was told by an ee advisor to go get my phone fixed by a third party before I could upgrade? Is it so you could sell my **** phone and not do **** all yourself.

  • samledabb Sam #saveourvenues (@samledabb) reported

    @the_unholy_hand @EE @namredips82 Went into town. No one can help in the shop either. With our broadband and work phones and personal phones we spend thousands yearly and they can’t even be bothered.

  • joeburgermusic burger moretti (@joeburgermusic) reported

    Hello @EE will you buy me out of my @O2 contract cos their phone signal can just get in the bin 🚮

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @EE absolutely disgusting and false advertising from #EE had an offer through on my app saying i can upgrade with early fee taken off ,to be told nope you cant now weve changed the goal posts and you have to carry on paying or pay more again to upgrade. You just lost a customer

  • samledabb Sam #saveourvenues (@samledabb) reported

    @the_unholy_hand @EE @namredips82 Over and over and I’m just sat her crying because literally no one will help me and one advisor in retentions kept accusing me of swearing and being rude when I wasn’t just so he could end the call. So now I’m back in the queue to start again.

  • Leaneeec l (@Leaneeec) reported

    Terrible customer service from @VodafoneUK after 10 years its time to move on! @EE what deals do you have on your unlimited plans?

  • garethbailey_ Gareth'Bailey 🖕 (@garethbailey_) reported

    I’ll never have a bad word to say about @EE again! Helped me out massively the last couple of days!