EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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hh
(@syrught) reported
@EE I’ve been trying to use my phone for the past hour and I have NO bars. I’ve turned my phone on and off and taken out my sim several times yet my phone still has no service
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Infamous God
(@The_Famous_G0d) reported
@EE I keep getting charged for a service I don't use.
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Karol Keenan 💙
(@KarolKeenan) reported
@EE We were told we could continue to use it as a freeview box and would be able to watch all the recordings. Thanks for your empty words but it remains that your customer service is dreadful. There is no need to disable them so they don’t work. #scammers #ShameOnYou
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Adam Land
(@adam_land87) reported
@EE Oh I see, so it goes down depending on when you’re on the billing cycle? I was wondering if it was because she was using hotspots or something.
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Simone Mariotti
(@simariot) reported
@LuSchmoo @EE Thanks, I found the setting but it stops EVERY unknown number, even some that I might want to get. Damn scammers
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Josh
(@JoshTravers) reported
@EE why is your 4g network so slow in Devon? I’m getting less than 1mb/s consistently. That is not 4g speed and not what I should be paying for?
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Chris Parker 🇬🇧🇪🇺🚵🏻♂️
(@bangkokram) reported
@asiapac001 @EE Other than phones I usually do. Bizarrely this year my car insurance came back cheaper? Never happened before.
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Shannon Louise
(@ShannonLouise49) reported
@EE I’m having really bad signal problems with my phone. Normally I have 4 bars but at the moment it’s 1 or nothing.
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Colin Moores
(@ColinMoores) reported
@EE Quite a popular one, Chrome. Had the same issue on Windows 10 and android11
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Carl
(@officialnucky) reported
@EE Never worked properly. Kept disconnecting from WiFi and Bluetooth and it was really annoying. Gonna get a Find X3 Pro once the return has been processed as I love my Find X2 Pro