EE

EE Outage Report in St Helens, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 12/12/2025 02:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Lymm, Birkenhead and Wigan.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • wrightpeter Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • GillTamour Tamour Gill (@GillTamour) reported from Wigan, England

    @EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • mikekeenan Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StacieASummers Stacie Mckenzie (@StacieASummers) reported

    @EE can someone look into why my bt sport trial has never worked ?? Runs out 1st June and despite contacting yourselves and doing what I've been advised it still isn't working

  • gailmcgowan1 Gail 🌻💛 (@gailmcgowan1) reported

    Honestly so stressed out with @EE currently on day number 3 using my wife calling. Sort your network out.

  • ntnyh Antony H (@ntnyh) reported

    @EE heyo. When will the app work again? It’s down for upgrades right now

  • chele1805 michele buckley (@chele1805) reported

    @EE need some advice. My brothers son got my 78 year old mum to (unknowingly) stand as guarantor for his contract. She thought it was just the payments coming out her bank. Of course he hasn't paid it the the store are very unhelpful. How do we cancel the contract

  • anthony_tobin Anthony Tobin (@anthony_tobin) reported

    @EE is there an issue in RM16? My wife’s phone is saying she has no network coverage

  • anthonymancs anthonymancs (@anthonymancs) reported

    @EE @emilyysewell_ Emily that will do nothing is a cop out from mobile provider... download a call blocker from the app store may help or do what I do is get a whistle and blow down the phone soon stop calling you

  • ClaireHac Claire Hackney (@ClaireHac) reported

    @EE Hi there, is there an issue with mobile data in the WA8 area? I can’t access my mobile data so am without internet/WhatsApp etc... Thanks.

  • anthonymancs anthonymancs (@anthonymancs) reported

    @EE My number is now on the ee network as was getting no where with @SMARTYMobileUK... issue 1 is I have a split port texts are still coming through on the @SMARTYMobileUK network as they haven't removed my number off 3. Also friends on ee can't contact me

  • rolandbullivant Roland Bullivant (@rolandbullivant) reported

    . @EE When I spoke to an EE representative on Sunday I was assured that the 4G broadband problem we have had for the past 4 weeks would be fixed on 26th April. I even received a text from @EE to say it was fixed. It isn’t. This is very disappointing. We rely on EE broadband

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported

    @EE Thanks, David C, but me sending you a DM won’t move things along any more quickly. Last time, it was ‘rodent damage’. Please send someone with a bigger trap.