EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Wigan, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| St Helens |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mick
(@spikeyb0y) reported
@BTCare @EE Hi guys disappointed to be transferred from BT to EE with the lure of a price cut, only for EE to raise my price by 14% once the transfer was complete. Poor, underhand tactics to get people to switch.
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ClaireJ
(@ClaireIvyRed) reported
@Jimbomarshall1 @EE Same here. I’ve been a customer since EE was Orange - this increase is outrageous and I’m counting down the days now until the end of my contract.
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Michael
(@donotcallmemike) reported
@RomeoPapa60 @EE so they just cant provide you with the 900mps service you paying for...
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James 🏃♂️
(@Jimbomarshall1) reported
@EE 14.4% price increase? you crooks. Incredibly short sighted given your competitors aren't following suit. I have 3 months left on my contract so you will be losing a loyal customer
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Rob
(@robhumphries) reported
@JeffPovey2 @EE The shocking increase is on the device too! AFAIK their plans includes the cost to 'cover' the purchase of the device over the term. So why 14.4%+ on that too and not just on their 'service' part? Apple et al haven't increased their prices of 2 yr old phones. Care to explain @EE?
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Corinna
(@rinajeana89) reported
How can @EE think this is acceptable!!! I lost my phone and ordered a new SIM it has never arrived and its been ordered this many times!! Your asking for thos months payment yet I've not used my contract since Jan as I haven't been able to!!!!
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Duer_80z
(@80zDuer) reported
@lucie_horne @EE Id seriously cancel and go elsewhere. Worst network I’ve ever had. Put their prices up almost 15% and I’m stuck in a 24 month contract until October 24!
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Infinate Mooster Dog
(@DogMooster) reported
Wahay! That's the first @ee phone contract expired. See ya you absolute greedy hounds!!!! 1 down, 3 to go! Hello @tescomobile !! #EE #PriceHike
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Dame Jackie Rawstron CBE OBE MBE BEM
(@jackiefromaccy) reported
@EE trying to cancel a mobile broadband contract I have letters with account on bank details yet somehow your records can't find me please just disconnect me I've had enough now
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David Brearley
(@Dave713) reported
@EE lovely new price increases in line with inflation 😳. How the f**k can you justify an £11.20 price increase for one month usage of your lines? I want it broken down for me where the extra charges are incurred pls?