EE

EE Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/09/2026 05:10

February 09: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Warrington, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • christesla Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • KBLyon Barry Lyon (@KBLyon) reported from St Helens, England

    @EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.

  • DanMiller944 Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • DanMiller944 Dan (@DanMiller944) reported from Southport, England

    @EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • britsurfer1 Jon (@britsurfer1) reported

    @EE can you give me a phone number to call for some help on my home broadband bill? I requested a call back but not heard anything

  • Gareth2207 Gareth Edwards (@Gareth2207) reported

    @reformed1769 @BBCNews @EE EE is crap where I am

  • nortyneil Neil B (@nortyneil) reported

    @reformed1769 @BBCNews @EE You're facts though 🤭 because some will have been customers with o2 and virgin yet encountered no issues,but anyway enjoy the day 👍

  • addict_opium Psychotic ***** addict (@addict_opium) reported

    @EE SW8 - service has been out now since Monday. Unable to make calls or use data. Yesterday morning the network checker said service would be restored in 8 hours. Yesterday evening it said 14 hours. Now it says 3 hours. Is there an *accurate* estimate of what is happening?

  • TDeranged The Slightly Deranged (@TDeranged) reported

    @EE Nope, i really couldnt find the right number in the help section. I will try them. Thank you

  • rose_bethanyy Bethanyy rose (@rose_bethanyy) reported

    @EE seriously? You send me a bill of £400 for a sim only sim that I never even received. I hadn’t paid it as I never received it.

  • Junaid19980 Junaid (@Junaid19980) reported

    @SuperSaf If its available on @EE I'm down

  • EdmentKeith Keith Edment (@EdmentKeith) reported

    @EE my 4GEE router is not connecting to the internet and when I check to see if I still have data it is coming up as disconnected help please?

  • Vexington_ Vexington (@Vexington_) reported

    @EE Sure, I can send you over a DM; but if its going to be me making yet more calls to be hung up on anyway, is there much point? A simple refund turns into sales manipulation, a locked account and phone calls being hung up.. what an amazing professional customer service you have.

  • steads57 HappinessStan #FSI (@steads57) reported

    @EE is there a problem with the WiFi signal in Stirling