EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Window & Lock Doctor
(@WinLockDr) reported
@EE Spoke with Andy at EE at 12.35 today. THE WORST CUSTOMER SERVICE EXPERIENCE EVER. RUDE. COERCIVE. DISRESPECTFUL. EE will be losing x3 Accounts
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🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE please provide me with an email address to forward a complaint please, as unhappy with my recent call. Thanks
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Ellyll
(@Ellyll) reported
@EE Is there a problem with your system? I Have twice texted CYMRAEG to 150 as advertised on your website, received the automated response saying someone would call me within 48 hours but heard nothing back. This was on 07/12/21 and 13/12/21.
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the_english_otaku
(@horriblestains) reported
Hi @EE I smashed my phone a few week ago and it's becoming unusable but I'm not due for an upgrade for a couple of months. Is this something you can help with?
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🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE DM sent, but unsure if you’ll be able to help, maybe you could forward to correct dept for investigation? Please let me know. Thanks
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Steve gorrie
(@steve_gorrie) reported
Well done @EE. No internet service again. How about a refund!!!!!!
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Gary Hiles
(@GTHiles) reported
@EE Hi, can someone help with a Xbox package i purchased from you.
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Benjamin H. Parish
(@2904_ben) reported
@EE How does that make any sense. I waited for the last stock. Managed to get one. Added it to my line. Paid for it, and then because of a delivery issue I now don't get one. That's clearly not right.
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J Y
(@Jackyeo1995) reported
@EE Hi Sarah, I have the customer service lady in the EE shop in Stockport was amazing and directed me to this, even the person I spoke too to transfer my number from O2 to EE mentioned this too. Was simple and easy to do and I’m set up on the EE app now!
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syd kerrigan
(@sydkerrigan2018) reported
I swear the tech support people @EE are fecking morons.