EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Warrington, Liverpool, St Helens, Wigan, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Liverpool |
Internet | |
| St Helens |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Scott Hall
(@Scotthall1987) reported
from
Liverpool, England
Is @EE network down?
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Peter Taylor
(@PeterTa75875224) reported
from
Leigh, England
Terrible service from @EE Expected much better.
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Lee 🖤💛
(@Crosby71) reported
from
Seaforth, England
@EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Catherine Mahoney
(@cmahoney21) reported
from
Billinge Chapel End, England
@EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.
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Bryen O'Hare 🇺🇦
(@BryenOHare) reported
from
Roby, England
@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
Anyone elses signal Keep dropping out on @EE?
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Mike Keenan
(@mikekeenan) reported
from
Warrington, England
@BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Redpath
(@lukeredpath) reported
Not even that but I can’t even create a new account in my name for the mobile and migrate over without losing my numbers. It will actually be easier for me to just cancel my contract early and migrate both numbers to a new network. Guess I’ll move to @EE then and get on 5G!
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Suzanne
(@SueW80) reported
@EE Ok I will give them a call. My £10 charge has gone through does that help
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Craig Boyce
(@Craig_Boyce) reported
@EE this service is terrible! Another day of not being able to use my phone when outside of the house. I’m assuming there will be some form of compensation or a claim form that can be filled in? I am essentially carrying around an iPod at this stage.
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Kieran Cooper
(@kieranpcooper) reported
@EE Unfortunately not, the network I'm heading to offer a better value 12 month SIM-only tariff that apparently EE can't match. And I've been having serious signal issues at home recently, so I'm afraid it's time to head elsewhere - sorry!
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Alice Whiles
(@alicewhiles) reported
@EE @branz21 I’m also having the same problem in York for EE. I have no signal or data at the moment
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Kieran Cooper
(@kieranpcooper) reported
@EE My EE mobile contract is up on 30th April. If I request a PAC code on the day, will my contract immediately end when my number transfers to the new network, or is there a notice period?
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Graham Boyce
(@graham_boyce) reported
@jopaterson @EE It’s very poor for us (Ripon also) calls not connecting and keep getting texts saying I’ve missed numerous calls.
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Mark redgwell
(@Blackprojects) reported
@EE So when can I expect my service in the New Addington Area to return Mobile Phone and have had no internet service since i toped up yesterday renewed my plan and your app updated and No Service since yesterday?
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David Paton
(@DavidPaton8) reported
@EE Sorted. It was a problem in the area and it's been fixed.
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Sadia Ahmed
(@SadiaAh95089488) reported
@EE I registered and have an account but never received any txt messages at all