EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Runcorn, Wigan, Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Wigan |
Internet | |
| Wigan |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Woolfall433
(@woolfall433) reported
from
Lymm, England
@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas
(@Thomas37824342) reported
@EE @rootmetrics Just not the billing system since it’s down as I can’t read my bills!
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Aadam Russell
(@AadamRussell) reported
@EE is the broadband down at them moment. Why is it always going down. Very poor service. I have been a customer for years and I am no longer happy with the service.
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James Hicks
(@jameshicks94) reported
@gamerhooduk @EE any help from you guys. Couldn't find any way to access section through app
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F3spirit
(@originaf3spirit) reported
Why the f. Why are no calls going through @EE Not on registered network Seriously
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Kevin Wenman
(@kevinwenman) reported
@EE hey guys, I have a ee by sport add on but cannot access it, please help!
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Kevin Wenman
(@kevinwenman) reported
@EE hey guys, I have an EE BT SPORT add on but I can’t access it, please help!
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Mark
(@mark_moo) reported
@EE It just goes back to the select network page (I think) - will take a pic shortly.
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Old Gits and Dragons
(@OldGitsnDragons) reported
New EE router. Fired up this morning. WiFi stupidly fast. Light will not turn blue, sits at green. LAN not working for our digibox TV. Any suggestions? @EE
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Marc Rogers
(@mr_marc_rogers) reported
@EE can you explain to me why I have to reset my modem every two days currently to reestablish my home Wi-fi?! The quality of the service provided is woeful and you need to fix the coverage provided in the EN4 postcode as the phone coverage is just as poor.
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CODED1982
(@AndrewAbbey) reported
@EE Please can you fix the signal problems at hu73ds. can't currently make calls without constant disconnections.