EE

EE Outage Report in St Helens, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 12/15/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Liverpool, Warrington, Skelmersdale, Lymm and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StockTrader40 StockTrader (@StockTrader40) reported

    @EE Now you can only provide me with a 3G signal! This is NOT what I pay you a small fortune for every month!

  • Simon_dttia Simon (@Simon_dttia) reported

    @EE @MarcAllera it’s not the service I’d expect but I’m afraid really shows you have significant operational issues both in your inability to expedite delivery when you let your customers down and that of almost every agent I dealt with let me down

  • 1TimothyJunior Timothy (@1TimothyJunior) reported

    @LE19NCC @EE Pay on time then dumb ****.. go get a job instead of sweat typing all day on twitter 🤡

  • ps11223300 pete (@ps11223300) reported

    @EE Hi phil, unfortunately it's not my device, it's your network that is activating them after I've turned them off. I don't need any information about the alerts and don't need alerts, i simply want your network to stop changing my device settings without my consent

  • tlj1974 Tara Johnston (@tlj1974) reported

    @EE It appears that I'll be saying goodbye after 23 years (and more - previously Orange) as a loyal customer as you can't match another providers monthly quote and benefits. Such a shame that customer loyalty now means nothing.

  • eclairee eclairee (@eclairee) reported

    @EE despite our account being clear, my husband is getting threatening letters from EE accusing him of being in debt, threatening debt collection agencies etc. How do we stop this? You have handled his data inappropriately and we want to raise an official complaint.

  • mepodman podman (@mepodman) reported

    @EE I get that 5g phones fall back to 4g if there's no 5g signal, if the 5g is present but weak why do phones still hang onto the 5g and not fall back. Iphone13 and Pixel 6 have the same issue. Can a threshold be set to fallback 4g at?

  • notelkz Matt // elkz 🕹️ (@notelkz) reported

    It's now been 10 hours since my last reply from @EE support and the manager who was supposed to call me, hasn't, again.

  • AJFleet_Co Andy Fleet (@AJFleet_Co) reported

    @altrinchamhq @VodafoneUK Heard some bad stories of them. Will avoid. Got an appointment with @EE next week 👍🏽

  • mrbondmi5 mrb (@mrbondmi5) reported

    @lizanelly1 @EE am still waiting on a call from yesterday at 2.15 over a similar problem first bills £156 when it should be £67 and i paid upfront for the phone