EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Katie Rourke
(@katierourke91) reported
from
Abram, England
@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you
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mistress ts paloma 9” inchs
(@tspaloma2) reported
from
Liverpool, England
@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
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PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦
(@PaulDC28) reported
from
Liverpool, England
@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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PaulDC JFT97 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?
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Arron saints cables LFC
(@ArronJamesLyon2) reported
from
Roby, England
Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
from
Wigan, England
@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@Greekgoddess02 @EE I've never heard of that before. Very messy indeed.
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE customer service from you guys is disgraceful
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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#neil wilcock
(@neilfayekay) reported
from
Kirkby, England
@EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇬🇧
(@ItsJamesPowers) reported
I seriously don't know why I am wasting my breath with @EE, Attempts 8 & 9 to sort this out failed, The issue is My Account, Not the App, If the App was the issue it wouldn't be doing it on the web page as well, my account is messed up and no one appears to be able to sort it 😪.
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Pensioner81
(@Pensioner_81) reported
@lorrainecri1954 @EE They are too busy working out how to scam their customers. No time for customer support
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Kelle Chapman
(@missvintage29) reported
@EE I sent you a DM regarding an issue we were discussing last week. Please can you check DMs? Thanks
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The Great Sebastiano
(@GreatSebastiano) reported
@EE First thing I tried. Same problem, both browsers, cleared everything, tried on In Cognito/Private too.
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Infinate Mooster Dog
(@DogMooster) reported
@EE @danprykeTHFC Her meant the 14.4% improvement on the service
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Becky Talbot
(@TalbotBex) reported
@spacecadet2231 @EE Tbh I have been a customer of @EE since 2013 & I have used other providers in between these years & always gone back to EE because the excellent service I’ve had every Time I’ve needed to contact them & the coverage is best to non. I’d rather pay the price & get the service I pay
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Artemis
(@StarsMum) reported
@EE Hi, my contract ends at the end of March, and the upgrades with EE are more expensive than changing to a new provider, do I have to wait until my contract ends to cancel this, and do I have to give 30 days notice? Thanks
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Nick Smith
(@afcbbeachboy) reported
@nidriks1 @EE I pity the poor buggers who work for them , they are getting so much **** at the moment in their customer service dept . The lad I talked to earlier today was totally fed up and was basically agreeing with everything I said regards their pathetic excuses for a 14% increase.
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Skecko
(@skecko) reported
@EE Heya, I'm abroad and my PAYG Number doesn't work anymore. I can't receive or take calls no longer. Could you look into it? My account no. 198618002
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Gary
(@Trojan_Horse999) reported
@teths11 I agree. I’ve been with them from the very start. It was 121. Then T-Mobile and then ee. The price is just stupid now. Considering they have BT satellites as well, the signal is poor. Definitely not worth the price they charge @EE epic fail with the new charges with poor service