EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 02/01/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Warrington, Liverpool, St Helens, Wigan, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Phone
United KingdomLiverpool Internet
United KingdomSt Helens TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomSt Helens Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • CalvinSnape Calvin. (@CalvinSnape) reported from Wigan, England

    @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • WesleyDamianWo3 Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    I hope you never get mixed up with someone other than me with numbers EE @EE

  • SALAKEGITICISI atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England

    @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • whimbrelgirl Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England

    @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

  • Steffers1984 Steph Crosbie (@Steffers1984) reported from Lowton, England

    @EE whats going on in WA3 area - no signal again. Every day this last week the signal has gone at some point and for a significant period of time. So no calls, no Internet, cant contact the kids, they cant contact me..... what am I paying for????

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • liamgoddardxo LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • chloelinley1998 Chloe Linley (@chloelinley1998) reported

    @O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is

  • AnnReynold73527 Ann Reynolds (@AnnReynold73527) reported

    @EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!

  • jasonta09987259 jason taylor (@jasonta09987259) reported

    @bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!

  • liamgoddardxo LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • liamgoddardxo LR (@liamgoddardxo) reported

    I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Unfortunately I’ve found customer service to be dismissive and unhelpful. EE told me to contact Netflix and couldn’t even provide me with a number to help me do so. I alerted you that I’d been a victim of a scam - and you just left me to deal with it. Appalling.

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.

  • ChrisSlegg Chris Slegg (@ChrisSlegg) reported

    @EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.