EE Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Liverpool, Birkenhead, Warrington, St Helens, Southport, Skelmersdale, Ellesmere Port and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
-
Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
-
Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
-
Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
-
Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
-
Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
-
Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
-
C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
-
Andrew Lees ⚯͛ △⃒⃘🎃👻
(@A_ndrew) reported
from
Garswood, England
Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
-
Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE your customer service is appalling
-
Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
-
Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
-
Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
-
wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
-
SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
-
TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
-
Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Great Aunt Augusta #FBPE #RejoinEU 🇪🇺🇪🇸💙
(@GreatAunty1) reported
@EE 9% 9% I don’t have difficulty paying the bill but at a time when the people of the UK are facing a cost of living crisis this feels like EE are part of the problem and not part of the solution for their customers Not impressed
-
Jason
(@Die4weasel) reported
@EE @grant_165 Web browser as long as you’re not on EE internet. It’s been down 24 hours now EE sort it out. The EE outage map is the whole country.
-
Alex Perez
(@thebigspaniard) reported
@EE Due to your near +10% rise in my phone contract am I now able to cancel this and go to another network?
-
CarGlance
(@CarGlance) reported
@EE after being with EE/Orange for 25 years I’ve finally decided to leave. There is no longer any loyalty for longevity. Only interested in contracts which include phones as it’s more money. Arrogant customer service. #greed #arrogance
-
Alex Perez
(@thebigspaniard) reported
@EE @jakeleopold Absolute robbery here @EE just been on with one of your advisors and they've told me I'll be charged a cancellation fee if I want to leave. So you're going to increase my bill by nearly 10% and there's nothing I can do. That is absolutely shocking service.
-
Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
-
Lisa Penny Crayon
(@Lisie_Lou33) reported
@EE got a new phone yesterday, activated new SIM online, old SIM now not working but new SIM also not on your network yet so I can’t call or text. Your online chat through the website doesn’t seem to be working either.
-
LAND OF HOPE AND GLORY,RULE BRITANNIA 🇬🇧
(@earlofhampton) reported
@EE I’ll say it again and keep saying it, What a Stupid and dangerous advert.😤😤😤😤😤😤
-
Dana Mountford
(@babyd2630) reported
@EE 5g is awful! Sort it out!
-
keith
(@Top_Gooner68) reported
@EE And put the costs to the customer