EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Runcorn, Ellesmere Port, St Helens, Southport, Thornton, Ormskirk, Birkenhead and Wigan.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Phone | ||
Wi-fi | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Liam (@Jezz1878) reported from Garston, England
@EE Website still down???
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Martin Robinson (@Martin_Robbo87) reported from Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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emma louise crowther (@emma1995_louise) reported from Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Trevor Sonic (@trevorsonic) reported from Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Liam (@Jezz1878) reported from Garston, England
@EE website still down, shite
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emma louise crowther (@emma1995_louise) reported from Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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SupervisionW.W (@SupervisionwW) reported from Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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Catherine Doody (@doddoods71) reported from Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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KStaff (@KStaff1878) reported from Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Ian Parks (@IanParks_) reported from Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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KloppLFC (@paisleymarley18) reported from Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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emma louise crowther (@emma1995_louise) reported from Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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Kevin Henshaw (@illgetmecoat) reported from Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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warwick monk (@athole52) reported from Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel Newton (@imanuelnewton) reported
@EE How do I speak to customer service on one to one as its always automated voices
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tracy wilson (@geordienurse) reported
@EE I did an upgrade order on Wednesday using online chat. I have not received an email or been told when it's likely to be delivered. If its going to be weeks I want to cancel the order
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Paddys (@PaddysMad) reported
@EE 4g seems very slow in Notts area
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Transfer Wire (@transferdicky) reported
@jSam1218 @EE just warning if you are going to sign up to @btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!
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💕Elle J 💕#JustSaying (@ejames500) reported
@EE I'm thinking it must be a problem with outlook now. I'm abroad Spain 🇪🇸 on my WiFi everything working except my email?
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Alex Finch (@AlexFinch27) reported
@EE Awful customer experience - ordered a phone package online, paid and had credit check, only to be emailed and phoned later in the day that I can not have the phone for the price I ordered online anymore and must accept a £5 monthly price hike. Misleading and awful experience
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John luker (@johnnyluker4) reported
@EE You are absolute jokers been over two weeks and still not resolved!!! NEVER AGAIN!!
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Luis (@LuisJohnH) reported
@EE The 4G service in SE18 is pretty poor again. Been substandard for a number of days now. Any updates?
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Hannah Tripp. (@HannahTripp) reported
@EE customer service is absolutely horrendous! 😫
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Samantha Hatton (@Samanthahatton9) reported
@O2 worst customer service I have ever received. No intent on keeping a customer of 8 years, no help! Now leaving for @EE