EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Ellesmere Port, Leigh, St Helens, Warrington, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Liverpool |
Phone | |
| Wigan |
Phone | |
| Wigan |
Phone | |
| Ellesmere Port |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Lee Mccartney
(@leebo86) reported
from
Seaforth, England
@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Calvin.
(@CalvinSnape) reported
from
Wigan, England
@EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
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atatürkünaskeri1881
(@SALAKEGITICISI) reported
from
Ellesmere Port, England
@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE @coastisclaire_ I will do that as well… mines down 😞
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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Baxendale Executive Travel
(@ExecJb) reported
from
Thornton, England
Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Paula Baddley 🌻🇺🇦
(@whimbrelgirl) reported
from
Newton in Makerfield, England
@EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
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Baxendale Executive Travel
(@ExecJb) reported
from
Thornton, England
Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks
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Steph Crosbie
(@Steffers1984) reported
from
Lowton, England
@EE whats going on in WA3 area - no signal again. Every day this last week the signal has gone at some point and for a significant period of time. So no calls, no Internet, cant contact the kids, they cant contact me..... what am I paying for????
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tia O'Sullivan
(@Tia2877) reported
@iD_Mobile_UK spent over an hour this evening on online chat trying to resolve a porting issue to be told to go to the phone provider? The port was successful, confirmed by you, so why is this now a phone issue? Surely the issue lies between you & @EE to successfully transfer?
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Philip Wilkinson
(@PhilipW77085769) reported
@EE are you aware of any network issues in DE11 area currently? Can’t make or receive calls?
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jade-danielle.
(@Findingjaded) reported
@EE help!
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Sarah Robertson
(@sarah_robbo) reported
@O2 Hello, if I want to come back to o2 as a Virgin Media customer, can you tell me if I get a 3GB data plan, will I get 6GB? It seems @EE can't touch the offers you have on my upgrade, £40+ on an older phone! Bye bye EE!
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yvonne cassell
(@yvonne_cassell) reported
@LagstoneHall @BCFC_4LIFE @EE There was an update on the my ee app end of sept wonder if thats the issue. I was thinking by ee that they havent been updated of any issues ?
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Pelliz
(@liz_pelliz) reported
@EE calling ee at 8:55 to be told lines are busy and hung up on, not even a chance to hold. Second time I’ve tried this week. Very bad customer service…
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Nick Davenport
(@millwallnick80) reported
@EE how does a non ee customer register for service updates on an outage please @virginmedia are as good as a wet paper towel and have no updates on my issues and told me to register my number for updates
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Ray
(@Rayscaption) reported
@DevsterK @EE Decent deal, They have the best reception in my house (reception is awful at work though. 1 to 0 bar).
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Jason Woods
(@SirDriskell) reported
Is it just me or do videos in the Twitter app takes ages to load and hang repeatedly - but if you copy the link into Safari it’s full 720p goodness uninterrupted. Maybe @EE playing games?
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?