EE Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| St Helens |
Internet | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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Mike Keenan
(@mikekeenan) reported
from
Warrington, England
@BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Scott Hall
(@Scotthall1987) reported
from
Liverpool, England
Is @EE network down?
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Umbridge McManus
(@UmbridgeM) reported
@EE Password reset not the smoothest. Lag between set and login of a few minutes. Considering cache.
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Benjamin Webster
(@benjaminlfc) reported
@EE so let me get this right. Your warehouse team open Apple products breaking the seal in the process to update them then put them back in the box and ship them out when customers order? Is this true as it’s what your customer service team have just informed me?
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Rachel Morris-McGee
(@kidmorris) reported
@EE following on from yesterday and my 3 worst companies to deal with following a bereavement...EE has still not responded to my tweets from yesterday and how my late MIL account closure was handled
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Cat Bab
(@Mish_Moneypenny) reported
@EE any chance you can change how long it takes to change a temporary greeting. 2 minutes just to change and save a greeting daily is a right pain in the behind. There’s an awful lot of waffle to cut through listening to before I’m able to change my greeting.
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Matthew Wilkes.
(@mattwgn1983) reported
Dreadful signal across the board today @EE in WN2 area of wigan, no 3/4or 5G and terrible call connection with an age to wait to connect to the other person. Checked online says no issues but obviously not the case.
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Charlotte Kavanagh
(@93CharlotteMay) reported
@EE I’ve received my new phone and trying to fill in the form to bring over my phone number from another provider but it keeps rejecting my PAC code and now the page keeps crashing! Do you have an issue with this form?
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Stuart
(@stu__m11) reported
Totally regretting moving back to @EE, order made 10days ago & still no idea what is going on. Hours spent on hold, many false promises of calls back/confirmation emails that still haven't happened. Considering staying with @ThreeUK or going to @VodafoneUK now. Awful service #EE
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Luke Taylor
(@LBT_UK) reported
@VodafoneUK Never phoned back about me being out of contract with @EE your loss
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Alexandra Boulton
(@A_L_JBoulton) reported
@EE why am I paying so much a month for an old handset. Upgrade only happened feb/ March this year and battery life is awful. I have been a customer since 2007! My friend has straight away got an iPhone 13 and is paying a lot less.
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Nicola Carroll
(@nicsc85) reported
@EE I’ve ordered a phone upgrade with 24 hour delivery about 30 hours ago and I’ve still not been sent any dispatch info, but you’ve taken payment. Can you pls help?