EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Warrington, Skelmersdale, Lymm and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Calvin.
(@CalvinSnape) reported
from
Wigan, England
@EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?
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Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE @coastisclaire_ I will do that as well… mines down 😞
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
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Lee Mccartney
(@leebo86) reported
from
Seaforth, England
@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula-Marie Geraghty
(@paulagerts) reported
@EE @lbenno45 Also having trouble in this area for the last 4 days, haven’t been able to receive or make phonecalls and texts. Absolute joke now
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David Holmes
(@DTH79) reported
@EE Once again, issues with EE will@it ever end #beyondajoke #ADR
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Darren.Mk2.V1.3M100
(@lywyn) reported
@EE I'd settle for a 4G network right now. Having zero bars and 2.62Mbps down makes my phone useless. Could you invest in the network you have please.
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Im me
(@IAmChanges) reported
Anyone else having problems with @EE signal atm or just me ?
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Carlos
(@CJOSpurs) reported
@EE I pre ordered @Google pixel 6 pro in-store last week &was told I would receive it 28th October on release day. My old ee plan has now been replaced with my new more expensive plan, I don't even have the phone & the store have no idea when I will receive. Can you help please?
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Lee Bennett
(@lbenno45) reported
@EE Thank you for responding Russ, I logged the issue with your call Center yesterday. They did explain there were some issues with the masts in this area so would have them looked at. The network coverage is really flaky with videos and streaming pausing and lagging all week.
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Chilu
(@ostrichbrain55) reported
@EE Can you respond to email!. I'm a long time paying customer. Stop the discrimination.
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K I L L A K A Y🇯🇲
(@KayahHazell) reported
The customer service woman on the phone doesn’t even know what a PS5 is LOOL @EE please get some new staff
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Paula-Marie Geraghty
(@paulagerts) reported
@EE fed up now, 4 days and no service around our area, absolute joke paying for a service and not being able to use it!
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Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't