EE Outage Report in St Helens, St. Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Birkenhead, St Helens, Skelmersdale, Ellesmere Port, and Leigh.

City	Problem Type	Report Time
Warrington	Phone	3 days ago
Warrington	Internet	3 days ago
Runcorn	Phone	4 days ago
Wigan	Internet	8 days ago
Wigan	Phone	9 days ago
Wigan	Phone	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Ian Lewis (@IanLewi61520657) reported 1 minute ago from Roby, England

  @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

• 
  Mr Hesford (@bcamrhesford) reported 3 minutes ago from Warrington, England

  @EE @metamorhisnt Mines been down all day. Any help?

• 
  Roeswesley43 (@roeswesley43) reported 3 minutes ago from Lymm, England

  Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

• 
  David.. Supports our Nurses 💙 (@DavidMa77736327) reported 6 minutes ago from Liverpool, England

  @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

• 
  David.. Supports our Nurses 💙 (@DavidMa77736327) reported 8 minutes ago from Liverpool, England

  @EE @coastisclaire_ I will do that as well… mines down 😞

• 
  Steve Fraser (@Saintbarca) reported 9 minutes ago from Birkenhead, England

  @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

• 
  Sandra Scott (@sandrachataway) reported 10 minutes ago from Liverpool, England

  Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

• 
  Baxendale Executive Travel (@ExecJb) reported 12 minutes ago from Thornton, England

  Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

• 
  atatürkünaskeri1881 (@SALAKEGITICISI) reported 13 minutes ago from Ellesmere Port, England

  @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

• 
  Baxendale Executive Travel (@ExecJb) reported 14 minutes ago from Thornton, England

  Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

• 
  Wesley Damian Woolfall (@WesleyDamianWo3) reported 15 minutes ago from Lymm, England

  I hope you never get mixed up with someone other than me with numbers EE @EE

• 
  Kam (@Khanvictttt) reported 18 minutes ago from Liverpool, England

  @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

• 
  Mike Halton (@mch2010uk) reported 26 minutes ago from St Helens, England

  @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

• 
  Sandra Scott (@sandrachataway) reported 27 minutes ago from Liverpool, England

  @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

• 
  David.. Supports our Nurses 💙 (@DavidMa77736327) reported 35 minutes ago from Liverpool, England

  @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

• 
  Calvin. (@CalvinSnape) reported 43 minutes ago from Wigan, England

  @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

• 
  John McKean (@mckeaj) reported 46 minutes ago from Warrington, England

  @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

• 
  Lee Mccartney (@leebo86) reported 51 minutes ago from Seaforth, England

  @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

• 
  Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported 51 minutes ago from High Legh, England

  Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

• 
  Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported 60 minutes ago from Newton in Makerfield, England

  @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  snitchy18 (@snitchy18) reported 4 minutes ago

  @EE I only have 4G I bham city centre. Does this mean I can use internet as nothing is working as the signal seems to be poor and I want to check trains

• 
  Thomas O'Duffy (@ThomasODuffy) reported 9 minutes ago

  @EE You have the data to do this at a network level.

• 
  AyeBorders Colony Dweller (@AyeBorders) reported 10 minutes ago

  Long chat with @EE today. My own fault because I just paid bills and never really checked them. Turns out that for two years I've been charged £20+ per month for the 'free' tablet we were given in a promotion. Didn't know about SIM. £500 they've conned me out of. @EE are crooks.

• 
  travel safe (@tony_taxiT) reported 13 minutes ago

  @EE @ladycabdriver73 You’ve had loads of compliments no one on EE are getting any service. Including myself

• 
  Stephen Middleton 📌 (@Stmiddleton_1) reported 13 minutes ago

  @EE I ve had no signal onmy phone in my house or street for 3days but when i walk a few streets away it works fine??? High heaton newcastle upon tyne.??? What's going on

• 
  UK Dallas Stars Fanatics🏒 (@DallasStarsUK) reported 14 minutes ago

  Can you believe that even though I’m in Dallas and my phone is using AT&T, the signal still bounces to @EE in the UK and I have to use a VPN set to Dallas to watch the game? The things we go through for our team #TexasHockey

• 
  Sir Bob (@BobtheRed1) reported 14 minutes ago

  @EE Worst Company I’ve ever had the misfortune to deal with for customer service. I cannot believe the level of incompetence I’ve been exposed to. Fault No. VOL055-4775071301886

• 
  Woolrich (@freya_woolrich) reported 15 minutes ago

  @CoreanoRin22590 @AskPayPal I can’t login to PayPal as even though I topped up @EE phone number on Monday , it appears to be disconnected. So I cannot receive any texts

• 
  Makhpia-Sha (@beardandbanter_) reported 16 minutes ago

  @EE Would I have to call and raise the complaint or would you do that for me?

• 
  Elliott Lock (@elliottlock) reported 18 minutes ago

  @EE @MartinSLewis Respectfully, I’m not calling a number to chase this. I’ve followed the instructions in your texts and the label has never arrived. This is an issue on your side and it needs to be resolved without asking me to chase it by phone.