EE

EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/02/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Southport, Liverpool, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.

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City Problem Type Report Time
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenny_187 ♥ Jennifer ♥ (@Jenny_187) reported

    @EE Can someone from the @EE COMPLAINTS team contact me as the front line staff have messed me about regarding my complaint.

  • Jenny_187 ♥ Jennifer ♥ (@Jenny_187) reported

    Month and half to fit fiber at my home and was told I would hear back from the complaints team within 30 days to deal with my complaint and still I haven't heard anything. Really disappointed with the service I have been getting over the phone. @EE

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE Another call to 150. Apparently the problem you told us you were fixing 2 months ago will be fixed in another 2 weeks...? Whaaat?

  • FraserDarl60154 Fraser Darlington (@FraserDarl60154) reported

    @England @EE We really were ****

  • Big_Grumps Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported

    @ee your app is absolutely useless. Been trying to set up WiFi controls for months now. All it does is connect to my WiFi and then does nothing. Just says settings are already saved and to connect to WiFi from my settings. Never sets up WiFi controls. Can't use parents controls.

  • lloydbristol Paul Lloyd (@lloydbristol) reported

    @England @EE @NoniMadueke_ He was terrible and missed and open goal! How do you get potm for that shambles

  • linuxmacbo7534 Linuxmacbook (@linuxmacbo7534) reported

    @NorthernIreland @EE Never disappoints

  • Max_Bcfc Max D (@Max_Bcfc) reported

    @EE I called this number. They told me that EE are experiencing issues with the app at the moment but the tech team are looking into it. It’s been well over a week of this now. Any idea when this will be sorted?

  • Jenny_187 ♥ Jennifer ♥ (@Jenny_187) reported

    @EE I need someone to listen to my calls that I have made to EE from the 29th April, as of today I was told something completely different. I need my complaint dealt with as it's me chasing you to get this resolved.

  • w9ole Wole Ologuro (@w9ole) reported

    Wow…..you actually can’t speak to a human being in @EE clearly AI/Tec has already taken over the world……just want to amend my personal details a simple task that seems impossible to do #poor #customerService #frustrated