EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: St Helens, Southport, Liverpool, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Southport |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
-
Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
-
Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
-
David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
-
Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
-
David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
-
Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
-
Calvin.
(@CalvinSnape) reported
from
Wigan, England
@EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?
-
Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
-
John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
-
Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
-
Paula Baddley 🌻🇺🇦
(@whimbrelgirl) reported
from
Newton in Makerfield, England
@EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?
-
Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
-
Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
-
Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
-
Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
-
Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
-
Lee Mccartney
(@leebo86) reported
from
Seaforth, England
@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
-
T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
-
David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE @coastisclaire_ I will do that as well… mines down 😞
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Quinn
(@StuAlex27) reported
@ee is there problems with broadband in Oldham? Had to reset router 10+ times yesterday and today its gone down another 3 times already.
-
Rachel Buchanan
(@Rachelonthehill) reported
Sigh. 1 hr+ online chat because @EE had correct address on bill but wrong one for delivering new phone to replace broken one. Only way to correct address? Send A TEXT PIN TO BROKEN PHONE. 🤯😡😭 Surely there is a better way?
-
Hellsbells
(@hellsbellsus) reported
@EE Online complaint sent as my EE stopped yesterday while lone working. Chat Help centre did not know why. Wouldnt send me replacement SIM card. Did it myself. Told to go EE shop. In my complaint I have asked how I get my £70 credit back if I leave if not resolved soon. 😡
-
**** it we chicken nugget
(@defonotseb) reported
@mericefn @EE my wifis down
-
Hellsbells
(@hellsbellsus) reported
@EE Hi Tom have e messaged you and sent a complaint anyway. But not happy the solution was to buy another SIM card. Had to rely on strangers phones as I was lone working. Husband not pleased.
-
Mr T
(@JaimeTheakston) reported
@EE I have an outstanding balance on my account. Is it possible to arrange for the payment to be taken on 30th June and to also move my billing date to the last working days of the month in future? That way, I’ll never miss a payment in future.
-
stevemddudley
(@stevemddudley) reported
very disappointed with the customer service from @EE - why do sales teams make promises which cannot be delivered???!!!!
-
Sophie Ellis
(@SophLowdon) reported
@EE my phone bill is too much and I don’t know why. Can you help please
-
Kathy brackley
(@kathy_brackley) reported
@mammaleelee @MartinSLewis @EE I get them frequently block the number but doesn't help as loads of numbers are used god bless the scammers they need it
-
Tara Osher
(@TaraOsher) reported
@EE was in direct message discussions with Louise LB but she’s gone quiet on me. Really not satisfied with your service. It’s appalling that you can’t get emergency engineers out for days re landline and internet and have left my 82 year old mum with no data on her mobile too 😡