EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near St Helens, England
The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Birkenhead, St Helens, Skelmersdale, Ellesmere Port, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington
|
Phone | 2 days ago |
|
Warrington
|
Internet | 2 days ago |
|
Runcorn
|
Phone | 3 days ago |
|
Wigan
|
Internet | 7 days ago |
|
Wigan
|
Phone | 7 days ago |
|
Wigan
|
Phone | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sandra Scott (@sandrachataway) reported from Liverpool, England@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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Sandra Scott (@sandrachataway) reported from Liverpool, EnglandCan anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Mr Hesford (@bcamrhesford) reported from Warrington, England@EE @metamorhisnt Mines been down all day. Any help?
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T L W (@tayawooder) reported from Up Holland, England@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, EnglandI hope you never get mixed up with someone other than me with numbers EE @EE
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Lee Mccartney (@leebo86) reported from Seaforth, England@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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Mike Halton (@mch2010uk) reported from St Helens, England@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Roeswesley43 (@roeswesley43) reported from Lymm, EnglandKeep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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John McKean (@mckeaj) reported from Warrington, England@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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Kam (@Khanvictttt) reported from Liverpool, England@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Steve Fraser (@Saintbarca) reported from Birkenhead, England@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Peter Wakefield (@pbwake) reported from Liverpool, England@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandI’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Willis Sweeney (@willissweeney97) reported from Liverpool, EnglandIt’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England@EE @coastisclaire_ I will do that as well… mines down 😞
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David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, EnglandPls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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The Firkin (@thefirkinbar) reported from Newton-le-Willows, England@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Ian Lewis (@IanLewi61520657) reported from Roby, England@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten (@Kirstenaberry17) reported@EE I got a new SIM card for my works phone since my old SIM expired, but to set the new one up, I need to receive a code by text but neither cards work so I can't receive the text with the pin! The same thing is happening with my colleague. Please help
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Claire (@clairelsmith10) reported@SkyHelpTeam I'm abroad, you charge £2 a day for some passport to "roam". Apparently there's a cap on spend on my account & you can't activate said passport, how am I meant to use my phone? Partner is with @EE and he has had none of these problems. Help.
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NaimahNotNeymar 🇵🇸 (@NaimahNotNeymar) reported@EE Hi, I was sent a text from work whilst away but after switching plane mode off I still haven't received the text. Are you able to help? I could be missing out on other texts and possiy voicemail.
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Keith Pates (@KeithCP2) reported@EE Yes it won't pop up to let you type, had to go to Nottingham City Centre earlier asked in 2 Branches there and no one had a clue, one shop had so called Samsung Experts but could not help
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Steven Woolcock (@woolynic) reported@EE Poor to no mobile data or call signal for 5 days now. No updates from EE at all. All of my family affected and can see its a widespread issue. Sent you a PM earlier today but no response at all.
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sewwhatifiknit (@sewwhatifiknit) reported@ee is this one of your customer service numbers? Called on a very bad line that crackled trying to sell me a special mobile deal even though I’ve opted out of such calls with you 01224 017331
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SER Jenn♡🦋 (@Jvnnypie) reported@EE tbh glen ive spoke to so many people. it clearly cant be fixed. i will just need to buy out my contract or suffer till september. the fact its effecting all EE customer is a joke tho.
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Payney (@payno1989) reported@EE Hi I’m trying to set up my new phone but it’s locked me out the iCloud. Can you help?
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Nathan Jackson (@NathanJ8ckson) reported@EE is there an issue in OL9 area, the broadband has gone off again. Can't use no device in the house.
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Jennifer Opal (@_jenniferopal) reported@EE I’m in the US at the moment. I paid to terminate my Pay Monthly contract. My number is now inactive but I was hoping to keep it as a PAYG. Is there a way I can get my number back? I can’t call 150 & the chat option doesn’t come up for me.