EE Outage Report in St Helens, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Jane
(@JanewithoutaY) reported
from
Billinge Chapel End, England
Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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▄︻デC̷r̷a̷i̷g̷ ̷T̷a̷t̷e̷══━一
(@tate_craig) reported
@EE are full of crap. Text today saying I can upgrade early on any phone any plan. Then they show an example cheaper than my plan. Go to upgrade and what's on offer is either the same price or a lot more. FULL OF CRAP....
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JM
(@johnmatrix101) reported
@EE @aitch_bomber DMs? Really? It’s down all over the UK by all accounts!
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Claire Warner (she/her)
(@ClaireWarner) reported
Dear @EE not able to make or receive calls. Texts are working Any idea when the problem might be fixed?
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💜Julie Allsopp💜
(@Julieallsopp) reported
@EE @BAFTA @TheSavoyLondon Never mind all that stuff, get your network back up 😡
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Nikki
(@Nicalicious_83) reported
@EE What’s going on with the service, unable to make or receive call 😤
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Elaine mcnaught ⭐️
(@Tandbump) reported
@EE network down? Cannot make calls
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Robin Bassturds
(@RBassturds) reported
@EE @BAFTA @TheSavoyLondon Your network is down in lots of places this afternoon. Any updates?
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Melissa
(@meli_moo) reported
@EE Hi, I can't make or receive calls. Is your service down? I'm based in Sheffield.
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ryno92
(@Ryanoneill92) reported
@EE is your service currently down, we are unable to make phone calls not even to 150