EE outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Helens, England

The most recent EE outage reports came from the following cities: Warrington, Wigan, Widnes, Lymm, Leigh, Liverpool, and Runcorn.

City	Problem Type	Report Time
Warrington	Wi-fi	4 days ago
Wigan	Internet	4 days ago
Widnes	Internet	7 days ago
Leigh	E-mail	16 days ago
Liverpool	E-mail	16 days ago
Liverpool	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Denise McCarthy (@denni_b) reported 9 minutes ago from Liverpool, England

  New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

• 
  Ian Lewis (@IanLewi61520657) reported 9 minutes ago from Roby, England

  @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

• 
  Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported 12 minutes ago from Newton in Makerfield, England

  @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

• 
  Lee Mccartney (@leebo86) reported 14 minutes ago from Seaforth, England

  @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

• 
  Roeswesley43 (@roeswesley43) reported 14 minutes ago from Lymm, England

  Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

• 
  Mark Bingley (@mark_bingley) reported 19 minutes ago from Prescot, England

  @EE is your broadband service having problems in L34?

• 
  emma louise crowther (@emma1995_louise) reported 20 minutes ago from Tyldesley, England

  @EE if I cancel my contract today would the fee go onto my next bill

• 
  Lee 🖤💛 (@Crosby71) reported 21 minutes ago from Liverpool, England

  Anyone elses signal Keep dropping out on @EE?

• 
  Sandra Scott (@sandrachataway) reported 24 minutes ago from Liverpool, England

  @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

• 
  Willis Sweeney (@willissweeney97) reported 28 minutes ago from Liverpool, England

  @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

• 
  Trevor Sonic (@trevorsonic) reported 37 minutes ago from Liverpool, England

  @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

• 
  PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported 40 minutes ago from Liverpool, England

  @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

• 
  Arron saints cables LFC (@ArronJamesLyon2) reported 42 minutes ago from Roby, England

  Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

• 
  atatürkünaskeri1881 (@SALAKEGITICISI) reported 43 minutes ago from Ellesmere Port, England

  @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

• 
  C Charlie Tingle (@cctingle) reported 50 minutes ago from St Helens, England

  @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

• 
  Scott Hall (@Scotthall1987) reported 50 minutes ago from Liverpool, England

  Is @EE network down?

• 
  Graham marsh (@marshg182) reported 53 minutes ago from Warrington, England

  @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

• 
  Cliff Doyle UTFT💙 (@cliffiedoyle) reported 53 minutes ago from Wigan, England

  @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

• 
  TheBigRedFella (@CarlVanBreemen) reported 53 minutes ago from Seaforth, England

  @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

• 
  Mr Hesford (@bcamrhesford) reported 57 minutes ago from Warrington, England

  @EE @metamorhisnt Mines been down all day. Any help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 3 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

• 
  Karim Harbott (@KarimHarbott) reported 4 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  RaSHiDa (@ItsOnlyRash) reported 5 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Sandie Scrivens (@SandieScrivens) reported 7 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 8 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Taylor (@dtaylor5633) reported 9 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Shaun (@shaun___97) reported 9 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  Airman (@airman614) reported 10 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  Neil Davis (@neiltheshaker) reported 11 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Love2knit4love (@Love2knit4love) reported 16 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.