EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn, Warrington, Skelmersdale and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Graham marsh
(@marshg182) reported
from
Warrington, England
@The_Evil_Barbie @EE Probably problem with the exchange with your port being down.
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Jane
(@JanewithoutaY) reported
from
Billinge Chapel End, England
Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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wayne peers
(@wanner316) reported
from
Golborne, England
Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Jamie Grace
(@JamieJew590) reported
from
Lymm, England
@EE there seem to be a few signal issues in lymm/Warrington area.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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wayne peers
(@wanner316) reported
from
Golborne, England
@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
@EE Yes all ok with yourself do not know why O2 had problems?? On my mind
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley Hamilton
(@stan_hamil) reported
@Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport
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sharon
(@_sharon_m_) reported
@EE your wifi is being a bit 💩ty (pardon my French) It's been struggling at 2/3 signal strength for a few days now. It's become so unbearable, I have had to use my phone as a personal hotspot. Is there problems known?
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JD
(@JDgawa1) reported
@chris200191 @EE Pre ordered myself. Have the 20 ultra. Its good but no amazing although I've had Androids since iPhone 3gs so its never a big change. Only upgraded cause it worked out cheaper p/m
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OK
(@Valuee__) reported
@EE whats with the app its been down for a few days now....
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JFKKARZ
(@jfkkarz) reported
@EE Hi been trying to contact for the last hour, via phone, but you can not deal with the volume, and chat is not working... Unacceptable, so I will be canceling my contract.
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Kevin C. Zapotero
(@Czapotero) reported
@EE very poor customer service! How can I not be allow to speak to anyone??
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Lyndsay 🍑
(@FizzyPeachesx) reported
I bought a brand new Samsung S20+ in December with @EE which is faulty as the screen is flashing, I called to get it replaced, only to be told I'm out of the 30 day window for replacements. How can such an expensive item have such a short warranty time? Such awful service.
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Rida Aziz
(@Rida_Aziz11) reported
@EE I’ve been having signal issues for the last two months and even after receiving an email saying the issue has been fixed, I’m still not receiving signal.
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Graeme Stickings
(@Stickings90) reported
@EE @ViXenTallulah86 I am having exactly the same problem. I have even tried logging on via a browser and still can log in to my mobile account. This is my third tweet on this subject.
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Becca Morgan
(@Becca_Cooper88) reported
@EE I got a new sim on Tuesday but it still isn’t active, tried calling support but line was busy and it disconnected me.