EE Outage Report in St Helens, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Birkenhead, Runcorn, Warrington, Skelmersdale and Lymm.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone | |
| Birkenhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE customer service from you guys is disgraceful
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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Katie Rourke
(@katierourke91) reported
from
Abram, England
@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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mistress ts paloma 9” inchs
(@tspaloma2) reported
from
Liverpool, England
@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
from
Wigan, England
@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Vinke
(@vinke_rob) reported
@PPPRasheed1 @EE Same here. @ee clearly put greed before service to their customers.
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Amy
(@Amy99519281) reported
@EE Just so you know I am@taking this to the Ombudsmen and starting @resolver case as I wish to cancel my contracts that you can’t fulfill and go elsewhere! A lot of my village feel the same - why should we put up with it!
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Rob Vinke
(@vinke_rob) reported
@EE When a customer has signed a contract is not the point here. The point is that you are charging some of your customers when there is no need to. You could even say I’d discriminates. Your competitors don’t do this. You’ve lost a customer.
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souness's moustache 55
(@souness_tash) reported
@EE I appreciate the help Sarahjane 👍👍 I'm on sim only deal anyway was looking for a change & maybe this was push I needed 👍 but I do appreciate you trying to help but 3x phones will all be decided on before I go abroad 👍 Thanks
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Captain Shep #DogRight
(@TopSpaceXFan) reported
Just moved over to @O2 after @EE cocked up my upgrade. They claimed they couldn't upgrade me because my credit rating wouldn't allow it, despite me never missing a payment and having over $15k available credit on cards and Paypal. ***** lmao
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Sabawoon Zazai
(@Sabawoonzazai) reported
@_Taiyella Can I have a friends and family discount code 🙏🏼 I am about to do an upgrade and the prices are so high, someone help me with a code at least #EE @EE
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Amy
(@Amy99519281) reported
@EE I’ve been told by your helpline that this work which started today will take 6 days!!! Then there will be two further schedule days where there is more work! How is that fair or right! And you won’t even agree to refund my money for a service you aren’t able to provide!
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Ash Mohammed
(@ashm1612) reported
.@ee Virgin Mobile and O2 users will not face EU roaming charges. Will EE follow suit and desist from fleecing its customers? If not I would suggest changing to a network that will not apply roaming charges
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Amy
(@Amy99519281) reported
@EE Yes after 23 minutes who basically said that my phone will not work in my home area for most of January (I have 5 phones for family so they will all not work!). This is after not working for most of December and part of November. It is absolutely not good enough!
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Rxhnd
(@CatalinCaba) reported
@EE Broadband been down since this morning, blue light on ee hub but no Internet