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EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA10 and WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/04/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Warrington, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • wrightpeter Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • PeterTa75875224 Peter Taylor (@PeterTa75875224) reported from Leigh, England

    Terrible service from @EE Expected much better.

  • cmahoney21 Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Darlo_Robbo David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Darlo_Robbo) reported

    @beatroute66 @EE Think they’ve had a few issues lately, apparently the mobile signal in darlo was poor the other week when I was away

  • its_TheBigRed I TheBigRed I (@its_TheBigRed) reported

    @EE Yeah when it arrived not that you guys were any help

  • MohZaghari M0H (@MohZaghari) reported

    @EE because of protests in Iran, the Islamic republic regime cut the internet connection so we cannot communicate with our families and friend in Iran via internet. Can you support the Iranians overseas and make the direct calls for free to Iran?

  • jasonjones95 Jason (@jasonjones95) reported

    @EE If by sorted u mean put in a complaint after the online help told me my phone was at my local store for it not to be

  • pandoramummy Cindy Armstrong (@pandoramummy) reported

    @EE can you explain what’s happening with the mast near SA19 7NW. We’ve had a weak signal for three weeks now and also rely on it for the only broadband option here, 4G mobile broadband. I’ve called Tech Support and Customer Complaints but can’t get accurate info.

  • SBuxWarriors Simon Buckett (@SBuxWarriors) reported

    @EE No. No one’s called me and this is day 5 of no internet. You say it doesn’t sound right but EE aren’t willing to do anything about it. Your company is a damn joke. I will be cancelling my contract with you.

  • ural43203 ural4320 (@ural43203) reported

    @EE I have no internet access for 3rd day in a row. Full 4G signal shown but no connection.

  • RichP53477206 Rich P (@RichP53477206) reported

    @EE Hello. Many websites are not resolving when using your 4G. DNS errors. The issue isn't with the websites. Are you having technical issues at the moment?

  • SliterScott Scott Sliter 🏳️‍🌈 (@SliterScott) reported

    Am I the only one that experiences nothing other then headaches and frustration with @EE broadband, mobile and quality of service (nonexistent)? I need a reliable provider for home and mobile. Any recommendations for NE Scotland?

  • sydkerrigan2018 syd kerrigan (@sydkerrigan2018) reported

    @EE Hi, nothing needed. I’ve contacted the ombudsman to see if there’s a way of ending my contract early. It’s genuinely disappointing to see your network connectivity go so poor.