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EE Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Helens, St. Helens, England 03/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Southport, Skelmersdale, Wigan, Ellesmere Port and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Phone
United KingdomWarrington Internet
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail

Community Discussion

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EE Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • welshcuriosity Jordan (@welshcuriosity) reported

    @ThatGuyFromWI @EE No, it's an EE issue. The phone was showing as being in stock when I was trying to place the order, but due to multiple issues on EE's side, by the time I was actually able to get the order to go through it's now out of stock

  • fromfiona_ From Fiona (@fromfiona_) reported

    @EE I sorted an upgrade yesterday but have no email confirmation of the upgrade or any info re:delivery. Anything you can do to help?

  • LivingScotch Scotch Living (@LivingScotch) reported

    Did you see my previous tweet to you guy’s @EE from yesterday? Wanting to access my accout to potentially upgrade - though can’t access. Any help would be greatly appreciated.

  • lbenno45 Lee Bennett (@lbenno45) reported

    @EE Yes, I’ve done all of that and the contact Center guy did some stuff too but I’m still having the issue unfortunately which is very frustrating as I reply heavily on my device for video calls with work.

  • ostrichbrain55 Chilu (@ostrichbrain55) reported

    @EE Can you respond to email!. I'm a long time paying customer. Stop the discrimination.

  • Stu_Hird Stuart Hird (@Stu_Hird) reported

    @AppleSupport Hi, I've signed up on @EE for Apple Music but it won't allow me to create an account. EE can't help anymore and have asked me to contact you. Can someone help please?

  • PeterBalsamino Peter Balsamino (@PeterBalsamino) reported

    @maxinespencer82 @EE Sorry to hear you've had this issue ***, admittedly that's why I always visit the store when I upgrade.

  • lywyn Darren.Mk2.V1.3M100 (@lywyn) reported

    @EE I'd settle for a 4G network right now. Having zero bars and 2.62Mbps down makes my phone useless. Could you invest in the network you have please.

  • SGRiceJones Mr Jones (@SGRiceJones) reported

    @EE I’ll pass, your customer services have already told me I’d need separate contract to use my watch which when I was with @VodafoneUK wasn’t necessary

  • JoeGoldberg1980 Joe Goldberg (@JoeGoldberg1980) reported

    @virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't