EE Outage Report in St Helens, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Helens come from postal codes WA9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Liverpool, St Helens, Ormskirk, Warrington, Atherton, Southport, Ellesmere Port and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Steve Fraser
(@Saintbarca) reported
from
Birkenhead, England
@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Lee Mccartney
(@leebo86) reported
from
Seaforth, England
@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
EE Issues Reports
Latest outage, problems and issue reports in social media:
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highlander
(@highlander317) reported
@EE Not noticed any issues with any other games or apps. Twitter works ok
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Joe Hopkins
(@HopkinsJoe) reported
.@EE your customer services in upgrades today is awful. I spoke to 2 people and both were so unprofessional I’ll be leaving your network after over 10 years of being with you
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Brad Roads
(@bradalarroads) reported
@EE Uk no 1 network for no signal call dropping who ever is making this crap up ! We pay over £200a month for the devices in our house hold and the way they have been the last 6 weeks I wouldn’t even be happy paying £20 a month for them all !!! Defo be changing when the time comes
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Patrick Rice FCMI - #StayHomeSaveLives
(@Patrick_Rice) reported
@EE - MyEE (web) seems to be having a hissy-fit. Every section I visit loads fine - bills, usage etc, but as soon as it does, it AUTO-logs me out. Except it hasn't really, as I can visit another section without a login needed. Bt then the same happens again when the page loads.
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OOᕼᗰEᖇᑕYᗰE 👟
(@oohmercyme) reported
@EE I have DM'd but EE has been self-aware of this since October 2019, that was before I brought it to your attention in March 2020. But EE is more than happy to charge full price for the poor service it knows its "providing"
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Milla Skerbinek
(@MillaSkerbinek) reported
@LiamPayne @EE @BAFTA It doesn't work for my phone it won't let me download 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
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Mossey Jnr
(@MosseyJnr) reported
@EE Can I have manager call me as soon as possible please, I have a an issue that is currently being shurgged off from EE, and passed along, on the phone I'm being passed off and refused to speak to a manager and I'm not happy. If it continues I will be seeking cancellation.
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M
(@AamMonalisa) reported
@LiamPayne @EE @BAFTA WHY AM I NEVER ABLE 2 WATCH UR SHOWWSSSS
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arianas bday in 8 days
(@riverroadbaes) reported
@LiamPayne @EE @BAFTA HELP I CANT DOWNLOAD IT
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Maita ᵕ̈ loves CEO Louis
(@DEFENCELESSLUT) reported
@LiamPayne @EE @BAFTA LIAM I WAS SLEEPING WTF