EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Burnley come from postal codes BB11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Skipton, Bury, Accrington, Nelson and Colne.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Phone | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Spring into Action (@SpringAndYou) reported from Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Gaya (@G4Y4) reported from Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Angela Thornton (@thornton_angela) reported from Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Sam Yates (@Sam_yates4) reported from Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Mike Holden (@MikeHolden42) reported from Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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#NoBlend (@nickynoblend) reported from Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Hesham G. (@Do_Ri_Me) reported from Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Frangipani Night (@FrangipaniNight) reported from Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Lisa Bloor (@LisaBloor) reported from Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Taylor_88 (@Tay_Louise_88) reported
@EE are there problems with signal coverage today? I have none and haven’t all morning...
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ashleigh (@AshleighEmmaa) reported
@EE signal is shocking! Been between 1-2 bars all day.
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Stuart Cowper (@StuartCowper) reported
Impressed with @EE support last night & text based line check with @bt_uk which saw an @OpenreachHelp engineer here first thing to fix a line issue. Less impressed the fault is a result of neighbours ignoring a cable marker, digging it out, and then cutting said cable!
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ashleigh russell (@ashleigh2307) reported
EE signal has been absolutely shocking recently! Always happens when you have phone calls to make to! @EE
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Rachel Bridge (@rachelbbridge) reported
My router dropped out, one call to @EE and they are sending out a replacement as well as upping my phone data so I can hotspot in the meantime... best customer service always.
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Jo Rothwell (@blondiejo_78) reported from Yeovilton, England
@EE what is up with the signal? I have tried to report to you online.. unable to complete. Not enough signal to make a call! Help please
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Lucilia (@Lucilia37539980) reported
@EE The worst broadband experience so far!😡 Sweet and promising when they want you to upgrade or stay and leave you helpless afterwards. They don't stick to what they commit. #ripoff #scam
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Trefor Authur Parr (@ParrTrefor) reported
@EE urgent fix needing on website not working on #skybroadband Yeah #ee website failing to load
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. (@GriffTerrence_) reported
@ThreeUK and @EE defo have the worst service!! Avoid them at all costs! If I could cancel my EE contract early I would! ..Had me teaching my lessons in the car today because I had zero service in my house. Literally had to drive around my borough trying to find enough bars
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Soul Ndoro (@NdoroSoul) reported
@EE your network is very slow today Not they quality you pay £100 a month for