EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Accrington, Todmorden, Littleborough and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cara 🌻
(@CaraWoodx91) reported
@EE I haven't been able to use my phone away from WiFi for over a month now. 4g doesn't work at all! Please can you advice.
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Richard Bowden
(@Bowdy1980) reported
@ElliotGold86 @EE Just had the same issue
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isv
(@Isv71903127) reported
@Peachjosef @EE @RishiSunak If you have data and minutes left over at the end of the month and don’t roll over make sure you use it all up and make sure you ring a different network because you are paying for it why give it back to these nasty mobile companies.
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Andy Wright
(@andywright1984) reported
@EE hey, I'm having problems redeeming my razer kishi controller, it says the code isn't valid
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Nutzie C Shelley
(@iamNutzie) reported
@EE It really shouldn't be this convoluted and difficult to receive these extra things with your upgrade bundle tbh! We also had issues and both had to contact EE for our Samsung earbuds and geotag (sorted now), which shouldn't happen? Any help would be extremely appreciated Emma
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Beth
(@beth_biddy) reported
@EE I upgraded last month with you to 120gb. But the apps main page is saying that I have 60gb of data and that I’m due and upgrade, which I’m not. Can someone help with this pleaseeee.
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Martin Johnston 💙
(@MartinJohnston7) reported
@chuckdeer1 @EE I opted to buy the iPhone 12 Max from Apple and keep my EE sim but upgraded to their 5G service which was done remotely without the need for a new sim. The real advantage of doing this is over 2 years I’m going to save £1000. Result!
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Sam
(@Samishlol) reported
@RyyyyRyyy @EE @VodafoneUK Better service where you are then?
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sg06297
(@sg06297) reported
@EE Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.
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cheft clinn
(@magyarosaurus) reported
@EE I’m talking to a customer service rep who is being ableist, rude and ignoring me. I expected so much more from such a big company. I’m so disappointed