EE outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 19, 8:16 AM GMT+1.
- Internet (60%)
- Wi-fi (40%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 10 hours ago |
|
Blackburn
|
Wi-fi | 6 days ago |
|
Blackburn
|
Internet | 8 days ago |
|
Nelson
|
Internet | 19 days ago |
|
Blackburn
|
Wi-fi | 20 days ago |
|
Blackburn
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? Iβve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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jomufc4ever π (@joguy1967) reported from Ramsbottom, England@EE The service overall wasnβt great to start so these issues te delivery need sorting but these guys pulled it back !
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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πΈπππ©πβ½οΈπΆπͺπΊπ (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times Iβve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!Whatβs the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Lisa Bloor (@LisaBloor) reported from Baxenden, Englanddaughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Angela Thornton (@thornton_angela) reported from Burnley, EnglandEE where is our signal been poor most mornings this week ! @EE
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Stu H π¨βπ©βπ§βπ¦πΆπΊπππ¨π§π¦πͺπ§½ππ» (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised Iβd be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Rob (@HillWalker70) reported from Salterforth, England@EE please could someone contact me regarding a complaint
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Emlou (@Emmawills1974) reported from Brierfield, England@EE My husbands dealing with EE as we all have a problem at the moment
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you π
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TankMatt and 452 other people (@tank_matt) reported@EE Thatβs the issue I canβt call and your contacts dont work
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Boonana (@Boonana2704) reported@EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?
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Karen Reid (@Karenreid24) reportedTruely awful customer service yet again from @EE - they just fail in their customer service over and over again.
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Akinwunmi π³π¬π¬π§ (@Dieux_oint) reported@EE whatβs going on. Internet service is down!!!!!!!
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Gareth Bryning (@deadstar11) reported@EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having
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Alessandro Riolo (@aledeniz) reported@EE It's impossible on the iPhone. As soon you as you swap out of the login process, it is gone. No, I was in an area without mobile signal and I was trying to reach a relative. I am replicating this again at home, this is the last page I can see, out of here it starts from scratch:
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Karen Loughridge (@KLearn) reported@VodafoneUK Iβm looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?
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Gordon_Stewart β (@GordonStewart_) reportedThe mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE
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_Annie (@annieayub1) reported@EE no signal problem,Internet only working near where the router is,please help??
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Karishma Dave (@tripletno_3) reported@EE absolutely shocking service. I have paid a Β£100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasnβt gone