EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Todmorden, Littleborough, Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Samantha Neville
(@samantha_nev) reported
from
Bury, England
@EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Darren Irvine 🍊 🥧
(@Worsthornelad) reported
from
Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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de Ferrers Academy
(@deferrers) reported
Please be aware that @EE are having internet outage issues in the Horninglow area, so it may affect access to remote lessons
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Bill Murdock.
(@AlrightBill) reported
@EE Aug/Sep time, not early upgrading as there is a massive amount for me to pay, I have the essential 10gb plan at £60, my friend has essential 100gb plan at £43. I’ve never once moaned about pricing as I thought it was fair but clearly not.
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Russ
(@rustybw) reported
@SkyHelpTeam Thanks - that will help pay for the @EE 4G data (thankfully reliable) we are using while we wait for the line to be restored/fixed.
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Anthony
(@4DegreesWest) reported
@EE @MarcAllera Any thoughts on why this has to be a riddle? You could improve your customer experience tenfold, with honest communication. You could go one step further and provide some examples *based on a customer's actual bill* to show how add-ons or out-of-plan prices rise too!
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Karen Horne
(@KarenHorne2) reported
@EE no loyalty to long-standing customers. “Unable” to pricematch - despite promising me if I waited a few days you would. Poor treatment in my opinion. Will now go elsewhere 😔
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David Greaves
(@RLSPhotographer) reported
@EE Yes sorry my voicemail does not work I have tried the VM on/off text but still not working and I can not talk to anyone a EE to get to the bottom of the issue
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Chloe Symons
(@chlosym) reported
@EE Extremely frustrating! Especially when the call doesn’t even result in the issue you’re trying to resolve with @UPS !! I’ll look at the spending cap as additional charges like this are not ok, especially at a time when everyone is trying to watch their spending!
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Henry
(@GeneralHenryJ) reported
@EE i’ve had no signal since 8 this morning??
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BidwellSZN
(@BidwellSZN) reported
@EE I need help with a problem
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Anthony Martinelli
(@awmartinelli) reported
@gormley_greg @camcitco @EE Emergency code powers aside, the Council as developer of the car park hotel has precipitated this and they can pause that scheme until a suitable site is found - so Council still has control.