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EE outages and service status in Burnley, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 17, 3:08 PM GMT+1.
  • 45% Internet (45%)
  • 27% Wi-fi (27%)
  • 18% Phone (18%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Burnley come from postal codes BB12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Rossendale, Blackburn, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.

CityProblem TypeReport Time
Rossendale Internet 15 hours ago
Blackburn Total Blackout 7 days ago
Blackburn Internet 12 days ago
Blackburn Wi-fi 16 days ago
Blackburn Internet 16 days ago
Blackburn Wi-fi 16 days ago

Nearby cities with recent reports

Rossendale

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • AlexWilliams01
    𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    @EE My husbands dealing with EE as we all have a problem at the moment

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • martyncodes
    🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • SouthernLad21
    Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • AlexWilliams01
    AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • LisaBloor
    Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stringwell
    Tom Stringwell (@stringwell) reported

    @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

  • Amysday1
    Amy (@Amysday1) reported

    @amybobbles @EE Mine is awful, it doesn't work in the house. I have to stand in the garden to make a call.

  • _Loulabelle_
    Louise Mullins (@_Loulabelle_) reported

    @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

  • gjw70
    georgeinuk (@gjw70) reported

    Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??

  • nigsnooker
    n (@nigsnooker) reported

    @EE @ALivMusico This is a daily thing on X that we see everyday surely EE you have got to look at how your supply your customers with poor signals

  • Birduder344
    Birduder344 (@Birduder344) reported

    Spent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

  • RachyAlves
    Rachel Alves (@RachyAlves) reported

    @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

  • AshleyNoyce1
    Ashley Noyce (@AshleyNoyce1) reported

    @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

  • forgottengirl78
    Forgottengirl078 (@forgottengirl78) reported

    @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.