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EE Outage Report in Burnley, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/05/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale District, Nelson, Accrington, Barnoldswick, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone
United KingdomAccrington Phone
United KingdomNelson Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • SouthernLad21 Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • jelly885 Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • samantha_nev Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • Worsthornelad Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • HillWalker70 Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetieb37 Beverley Johnson (@sweetieb37) reported

    @EE Hi I need my phone replaced asap, I've been having problems with it for the past year.

  • AndyDobbs4 Andy Dobbs (@AndyDobbs4) reported

    @EE No phone signal since this morning for HG4 IEP

  • chris_c1982 Chris C (@chris_c1982) reported

    @EE I am having signal problems with my phone since last night I keep restarting my phone but signal keeps going between 4g and no signal at all

  • LYiasemides Lisa Yiasemides (@LYiasemides) reported

    @EE At some point in the last 2 hours my SIM has stopped working. I can't make or receive calls or texts. Please can you advise me how I can get in touch? I don't have a landline either. Btw I tried the three problem fixes suggested in your FAQs but nothing changed.

  • Paul72503943 🤜Adventures of Paul🤛 (@Paul72503943) reported

    @EE when will we get 5G in Southampton uk the 4g signal here is bad enough

  • TomEaston16 Tom Easton (@TomEaston16) reported

    Seriously, @EE over an hour on the phone and no resolution in sight. Very disappointed!

  • tricksycharm Amanda 🌸 (@tricksycharm) reported

    @EE ready to upgrade but why are your iPhone deals so expensive compared other providers? Sky are doing iphone 12 Pro 25gb for £50pm and iPhone 12 for £43. Ten year plus customer but dont see the reward if deals are nearly double the price 😬

  • tobiasbori susumoa (@tobiasbori) reported

    @EE @stephchandler89 It's the same in N8. For a week now, we only have H+, although we pay for 5G. This happens too many times with EE. Can you tell me when will you fix the problem properly?

  • Grantybhoy93 grant (@Grantybhoy93) reported

    @EE Yes but I was told 3 weeks ago at time of purchase of a new contract that I would have a ps5 as part of account just waiting for stock .. but never told it was subject to availability.. was told when they come back in stock I would receive one ... custom will be going else where

  • bex4business Becky Goodman (@bex4business) reported

    @EE we have 2 lines with you coming and intermittent broadband again. 3 days in a row now. Please can you help. TIA.