EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Accrington, Blackburn, Todmorden, Littleborough, Burnley, Rossendale District, Nelson and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 Accrington |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Todmorden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lammi
(@Lamm1) reported
I wonder if there is a problem near @EE’s home which is taking longer than expected to resolve. EVERY. DAY. #telecommunications #iPhone #Android
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Slab Hardcheese
(@SlabHardcheese) reported
@EE I left EE two weeks ago but new network has poor coverage in my area, but EE now tell me I cannot come back and open a new account for 30 days. Why is that?
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viki
(@VikiCarter_) reported
@EE only ever get responses when I tweet. Been waiting for someone to come out and fix WiFi (which hasn't been working since June) but heard nothing
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Josh Willcock
(@josh_willcock) reported
@Official_STFC Can somebody warn Clem that @EE signal is terrible around Swindon and he may want to explore other providers if he's going to be round here a little more often.
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@AshAshley7861 @EE @netflix According to Customer Service on the phone and webchat. Existing customer need to “upgrade” to the new plan . Existing smart benefit plan won’t be eligible
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Aishah
(@Aishy__) reported
@EE hi, there's something wrong with my calls - I can't make calls or receive calls. I've received a new sim card from you but the problem is still persisting. Please can you help?
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Seamoss Mama 🍒
(@_TheeArtist) reported
@AcesizOfficial_ @EE Can’t be worse than @O2 I have to put airplane mode off and on just to get signal 🥴
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ryang_
(@edu_ryang) reported
@EE ive been on live chat for almost 30 minutes with no response from the “Executive Customer Resolution Team” Please send me an email for escalating the complaint
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Juanita Woo
(@barbygal) reported
@EE No. I'm giving my notice as soon as I get another broadband provider. Unless you can guarantee I get a signal in my kitchen, literally 15 feet away from my modem at less than what I'm paying. I've been a customer since 1999 and am seriously thinking of cancelling all 8 lines.
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Leah
(@LovesTKandSP) reported
Just spoke to the nicest consultant at @EE who helped me do my new phone contract, from working in a call centre myself I know how much crap they can take but she was awesome! We’re too quick to say about negative experiences but not enough praise for when it works out