EE

EE Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 11/19/2025 14:25

November 19: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBury Phone
United KingdomBury Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • samantha_nev Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • HillWalker70 Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • jelly885 Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dorkzy95 Mike remnant (@Dorkzy95) reported

    @EE several questions. 1 why is your website to pay my bill down AGAIN! why has my bill gone up £11 a month? Do we not think you're taking mick these days?

  • will8889 William Dale (@will8889) reported

    @EE are there service issues in the Eastbourne area? My Data services are not working

  • carlinfallon Carlin Fallon (@carlinfallon) reported

    @EE I have btsports (part of my package). But I can login and it tells me to subscribe to watch anything! I have made numerous calls to ee & been told to wait 24hrs, but nothing changes. Is there anyway to resolve this before end of the football season!

  • markvauxhall Mark (@markvauxhall) reported

    @PaulKohlerSW19 @EE Vodafone now set up two direct debits: - One for your phone service - One for your handset repayments The latter ends after 24 months and isn't subject to annual inflation / CPI increases. Seems eminently sensible / fair

  • NeilTichRourke Tich (@NeilTichRourke) reported

    @EE Hi, I'm thinking of switching from BTMobile (also have broadband) but my PAC code expires tomorrow, should I wait for a new PAC code to avoid any problems moving my number?

  • DeanFarrell64 Dean Farrell (@DeanFarrell64) reported

    @EE So basically your saying EE won't be improving the service in my area.

  • Oswa1dYouTube Oswa1d YouTube (@Oswa1dYouTube) reported

    @EE is there problems with the mobile internet in the YO42 area? Been terrible the last few days #help

  • misterjones Robert Jones (@misterjones) reported

    @EE Still haven't switched my number and can't be messaged or reached via 150. Truly hopeless service. Think I've made a mistake using this company.

  • markl662 markl66 (@markl662) reported

    @EE good morning, I am a long standing customer on a SIM only package, I have a 5G capable phone but failing to see any 5g connectivity, I only see 4g , could you please advise why I only receive 4g?

  • BhatMalkah Malkah Bhat Yisrael (@BhatMalkah) reported

    @kerashbandicoot @EE It's happening to us also, it's the worst to date!!