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EE outages and service status in Burnley, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 27, 3:39 PM GMT+1.
  • 73% Internet (73%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Burnley come from postal codes BB12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Accrington, Burnley, Clitheroe, Hebden Bridge, Todmorden, and Nelson.

CityProblem TypeReport Time
Blackburn Internet 1 day ago
Blackburn Wi-fi 5 days ago
Accrington Internet 6 days ago
Burnley Phone 6 days ago
Blackburn Internet 17 days ago
Blackburn Internet 19 days ago

Nearby cities with recent reports

Blackburn

2 recent signals

1 day ago
Accrington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • joguy1967
    jomufc4ever ๐Ÿ’™ (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasnโ€™t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? Iโ€™ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times Iโ€™ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Worsthornelad
    Darren Irvine ๐ŸŠ ๐Ÿฅง (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time ๐Ÿ‘‹

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!Whatโ€™s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • thornton_angela
    Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah itโ€™s completely down and they donโ€™t know when itโ€™s gunna be back on

  • StuartHarling
    Stu H ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐Ÿถ๐Ÿบ๐Ÿ•๐Ÿ‰๐Ÿ”จ๐Ÿ”ง๐Ÿ”ฆ๐Ÿช“๐Ÿงฝ๐Ÿ‘๐Ÿป (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised Iโ€™d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SiDix67
    Sarah Dixon (@SiDix67) reported

    @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

  • 2BeeAware
    Bee Aware ๐Ÿ‡ฌ๐Ÿ‡ง (@2BeeAware) reported

    Are you looking at Broadband and/or Mobile contract? DONโ€™T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

  • paulierunner
    Paul The Runner (@paulierunner) reported

    @EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

  • cacophanyofcow
    quietcacophony (@cacophanyofcow) reported

    @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

  • IcyFairways
    Snow&Fairways (@IcyFairways) reported

    @TomTugendhat @O2 @EE Sane with three. Garbage.

  • DanBish2332
    Dan Bishop (@DanBish2332) reported

    @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

  • earleylad
    Ryan Earley (@earleylad) reported

    @EE I purchased a tv from you itโ€™s turned up broken how do I speak to someone about this ? Iโ€™m not a member I just brought it outright tried the website and the +44ย 330ย 123ย 1105 number but no correct options

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but canโ€™t be arsed now