EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Nelson, Blackburn, and Skipton.

City	Problem Type	Report Time
Nelson	Internet	5 days ago
Blackburn	Wi-fi	6 days ago
Blackburn	Internet	18 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Peter (@SouthernLad21) reported 3 minutes ago from Rawtenstall, England

  @EE no EE service at all disgusting BB4 area please sort it

• 
  Spring into Action (@SpringAndYou) reported 3 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Sophie Holdsworth (@sophxholdsworth) reported 16 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Rob (@HillWalker70) reported 19 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Tracy Harvey (@Pear_shaped30) reported 26 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Jackie Rawstron (@jackiefromaccy) reported 28 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Memorial Minders (@barden_derek) reported 28 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Jackie Rawstron (@jackiefromaccy) reported 30 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Dwayne Waddy (@Waddy17) reported 31 minutes ago from Whalley, England

  @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

• 
  Lisa Bloor (@LisaBloor) reported 33 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  jomufc4ever 💙 (@joguy1967) reported 36 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported 41 minutes ago from Ramsbottom, England

  @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

• 
  Amy Prescott Diaz (@MoCuishle_) reported 42 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Frangipani Night (@FrangipaniNight) reported 44 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Angela Thornton (@thornton_angela) reported 50 minutes ago from Burnley, England

  EE where is our signal been poor most mornings this week ! @EE

• 
  Sophie Holdsworth (@sophxholdsworth) reported 52 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 54 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Gaya (@G4Y4) reported 54 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 54 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Tracy Harvey (@Pear_shaped30) reported 60 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maria Zelenova (@maria__zelenova) reported 6 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Rachel Bridge (@rachelbbridge) reported 9 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Simon Patterson (@denkmit) reported 12 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Le Coq (@LeCoq_79) reported 13 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  Tony Crystal (@TonyCrystals) reported 18 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Karim Harbott (@KarimHarbott) reported 19 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Sam J (@samj2501) reported 20 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Matt (@MattCowlin) reported 21 minutes ago

  @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

• 
  Micky Jones (@MickyJones_) reported 21 minutes ago

  @EE I got it done on the website eventually. The app is still down

• 
  S.O.X (@SexOffenderX) reported 23 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!