EE outages and service status in Burnley, England
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- EE generated 2 outage signals in the last 24 hours around Burnley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 7, 9:14 AM GMT+1.
- Internet (64%)
- Wi-fi (21%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Burnley come from postal codes BB11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Burnley, Todmorden, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 12 hours ago |
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Internet | 1 day ago |
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TV | 9 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Emlou (@Emmawills1974) reported from Brierfield, England@EE My husbands dealing with EE as we all have a problem at the moment
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Lisa Bloor (@LisaBloor) reported from Baxenden, Englanddaughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
EE Issues Reports
Latest outage, problems and issue reports in social media:
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beth a (@loisgriff_) reported@Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.
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luke (@lukemcgillen) reported@EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?
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Anthony Dunphy (@AntDunphy) reported@EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.
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Clodagh Beckham (@clodaghkeane) reported@EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!
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nick gregory (@nickgreg74) reported@stuartpowell What provider are you with now ? I’ve been with EE/Orange 29years and give you not respect or deals as a long time customer @EE
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BakedZnake 🐍 (@BakedZnake) reported@BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died
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Ambridge Massive (@AmbridgeMassive) reported@EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?
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Greig Fraser 🏴🇬🇧 (@GREIG_FRASER_UK) reported@ScotlandNT @EE @FIFAWorldCup Get Clarke too ****, picking an academy player over proven players in Barron & Miller. WTF is he thinking?! We're never gonna move forward with him in charge, he's just been lucky to have one of the best teams in years
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Gav (@aftertheflood_) reported@EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks
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Gav (@aftertheflood_) reported@_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same