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EE Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Burnley, Blackburn, Rossendale District, Nelson, Accrington, Barnoldswick, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurnley TV
United KingdomBlackburn Total Blackout
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone
United KingdomAccrington Phone

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CraygeRev crayge revell (@CraygeRev) reported

    @stillgray Get him cancelled in the UK, he has shows at @O2 arenas all over the UK soon! Get these shows cancelled or I wail never use your services again! Phone contracts will be moving to @EE if these shows continue!

  • gregmcausland Greg McAusland (@gregmcausland) reported

    @EE will they be able to help? I do have an ee mobile, but its not the same account as the broadband, it's in my wife's name. I suppose ill have to wait for her to get back in before calling?

  • Rubiespal Patricia @Rubiespal (@Rubiespal) reported

    @ItsJamesPowers @EE BT customer over 50 years.

  • AkeelaAhmed Akeela Ahmed MBE (@AkeelaAhmed) reported

    @EE I’ve already messaged on the app, I was supposed to be put in touch with a guide from noonish, we already texted HELP to 66033 at 13.13 and haven’t received a call back. We are suppose to be receiving a power cable since last night. You need to fix this issue and get on with it.

  • CraygeRev crayge revell (@CraygeRev) reported

    @billymooreAPBD Does @O2 know about this ****? He’s touring the uk soon in there arenas? If these shows continue as planned I’ll be changing my phone contacts to @EE

  • dapperlad2911 Chris Feltham-Smith (@dapperlad2911) reported

    @EE any chance I can talk to a human? I can’t track my iPhone order, can someone help

  • suggfttdeyes Paris (@suggfttdeyes) reported

    @EE Hello, I am trying to access the app but it’s telling me my account has been closed when it hasn’t. There isn’t an option for me to chat to someone on live chat. Can someone help please?

  • mikedhamer Mike Hamer (@mikedhamer) reported

    @EE has anyone else had a problem with this WiFi 7 I've had nothing but problems with it since day one, to be honest I've had problems with EE before I had WiFi 7.

  • lexafletcher Alexandra Fletcher (@lexafletcher) reported

    @EE I'm trying to help my mum upgrade and your plans have changed price within a few hours, ie there were one price and are now far more expensive with exactly the same offer. Can you explain?

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Rubiespal @EE I’ve been a EE customer for 20 years and I’m treated this way. It isn’t on