EE Outage Report in Burnley, Lancashire, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 10 days ago |
|
Blackburn
|
Internet | 19 days ago |
|
Blackburn
|
Internet | 24 days ago |
|
Blackburn
|
Phone | 25 days ago |
|
Blackburn
|
TV | 25 days ago |
|
Skipton
|
Phone | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Rob (@HillWalker70) reported from Salterforth, England@EE please could someone contact me regarding a complaint
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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🚂🏳️🌈Meowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE 👀
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Peter (@SouthernLad21) reported from Rawtenstall, England@EE no EE service at all disgusting BB4 area please sort it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ℑ𝔫𝔤𝔞𝔱𝔢𝔰𝔱𝔬𝔫𝔦𝔞𝔫 (@Ingatestonian) reported@EE Data doesn’t seem to be working on your network… have you thought about changing your pinned Tweet to make it more obvious to customers checking Twitter?
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Simon (@Simon_M______) reported@EE Why only some? Both my phones are right next to each other. One has data signal the other doesn't. Make it make sense.
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Newton (@J_E_Newton) reported@EE claims no one gives you 5G in more places… Unless that day is today, they don’t give you 5G, or 4G or 3G, or signal. UK Wide signal problems and bordering 2 hours since I lost connection…
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Chris Yoxall (@ChrisYoxall3rd) reportedIs anyone else’s @EE network down in Liverpool?
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Jack Bryan (@shot_vast) reported@EE @glastonbury In Leicester no signal no 4g/5g and on EEH or EE+
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Michelle Hedley 💙 (@Shelle02) reported@EE You haven't replied to my tweet yet and still no announcement that you have a national outage? Think we deserve some communication!
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Michelle Henderson (@mhendersonnurse) reported@EE Hi could you update your Twitter status on the network issues people seem to have been experiencing all day. No internet , calls dropping out and texts not being delivered . What is the update please?
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Steven Middleton (@S_Middleton16) reported@EE in Angus Scotland I’m not able to use mobile data! Only Wi-Fi. Doesn’t help when I’m at work with no Wi-Fi! I’m assuming a hefty discount on my bill considering I pay you almost £300 for 3 phones and 2 watches!
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Will (@Popher) reported@EE are you having network issues in Manchester today or is it just my phone?