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EE Outage Report in Burnley, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/02/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Rossendale District, Nelson, Accrington, Barnoldswick, Blackburn, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone
United KingdomAccrington Phone
United KingdomNelson Phone
United KingdomNelson Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • JamieByronCSM Jamie Byron (@JamieByronCSM) reported from Bury, England

    @EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • JamieByronCSM Jamie Byron (@JamieByronCSM) reported from Bury, England

    @EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • thornton_angela Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Richard_Bee Richard Bee (@Richard_Bee) reported from Bury, England

    Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • FrangipaniNight Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • superquickrob Rob (@superquickrob) reported

    @EE To be honest I can never get any reception in the town where I live with EE. Meanwhile my wife and kids on another network can call, get messages and use the Internet. Maybe you have saved power by switching off a mast. It’s always been bad reception here.

  • ian19740 Ian Hunt (@ian19740) reported

    @EE I upgraded with your retention team this morning all went through but she said the system was playing up for deliveries and I would receive an email this afternoon but nothing come please help 🙏

  • jimpanzy J to the Z (@jimpanzy) reported

    @EE are the worst

  • leopaula leopaula (@leopaula) reported

    @EE such a shame that my Wi-fi dream never happened because BT and their poor communication meant I waited in for five hours for an engineer that never showed up…very disappointed, nothing to do with your customer service, which is amazing, not a happy bunny 🐰

  • 1dizzygal Lisa (@1dizzygal) reported

    @EE oh look 9 minutes later and it's gone again for a third time, and there is no customer support to call or help. If you are providing a service around the clock, you should provide the customer support to go with it!

  • P35H Peter (@P35H) reported

    @EE making people wait for an hour, and then shutting the queue is a quick way to get people to switch networks! Bye! Terrible customer service!

  • stephenmcdine stephen mcdine (@stephenmcdine) reported

    @EE App not working ????

  • stephen73820138 stephen sheldon. (@stephen73820138) reported

    @EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is in Glasgow city center, even then it's only working in certain streets,once I'm about a mile from the city centre I only get 4g,waste of time

  • peace7866692 Shahid شاهد اشرفي (@peace7866692) reported

    @EE shocking wait time to get through to customer service. Been waiting for 1 hour. Need to chase an order for a mobile phone which hasn't gone through and asked to call.

  • stephen73820138 stephen sheldon. (@stephen73820138) reported

    @EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is about a 1mile from Glasgow city center,once I'm about a mile from the city centre I only get 4g