EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (24%)
-
Total Blackout (21%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Clitheroe, Bury, Rossendale District, Skipton, Blackburn, Accrington, Todmorden, Nelson and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Clitheroe |
Phone | |
| Bury |
Internet | |
| Rossendale District |
Total Blackout | |
| Skipton |
Phone | |
| Blackburn |
Total Blackout | |
| Accrington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
-
Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
-
Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
-
Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
-
Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
-
jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
-
🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
-
Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
-
Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
-
Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
-
𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
-
Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
-
Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
-
Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
-
Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
-
Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
-
#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Golding
(@execution84) reported
@EE are absolute joke round my area. Lie upon lie. After this contract is up I'm looking elsewhere that has reliable internet service. Because this is atrocious. Especially when I'm trying to watch a wwe show. It's not acceptable.
-
John Twiss
(@T111155) reported
@EE That's all brilliant but why are all your phone lines closed after 8pm why can't we tell you you broadband has failed between 8pm and 8 am. It is a bit shambolic really 😢 My broadband is not working pleases do something about it Thank you
-
gmz
(@vvGumzy) reported
@EE I’ve never experienced such unstable terrible internet as I have whilst being on yours, it’s unbelievable.
-
Natalie Cosgrove
(@BabyLossLawyer) reported
For absolutely no one who cares on the @EE saga. Go to shop as told to. Told that ‘people who work on the phones don’t know what they are doing and there’s nothing I can do here’. Once again, stonking lack of culpability & customer service. How long do we think it will take?!
-
Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
-
🥄
(@racingspoon) reported
@Gizzipig @EE The app was totally rebuilt about 2 months ago and there has been quite a few issues. Always a good idea to delete and re-download. I wouldn’t call through at moment as that’s definitely a known issue on PaYG accounts and the app.
-
Cinnamon Rage 🌱
(@CinnamonRage) reported
@EE Why are the Apple Watch sims so expensive? Can you do a lite version that’s cheaper. I almost never use it away from my phone but £7pm for a rare phone call is excessive.
-
Steven ***** TAP.dip
(@StevenH_LnD) reported
@EE Not sure, I filled in the online form asking to cancel x 4 and have to wait 72 hours for a reply. Hope to find out Monday.
-
John Lewis
(@JohnLew81263270) reported
@EE Scared children by uk tv adverts never think of any one .evil to sarce children and lady's tv advert
-
🇸🇴 Sporting Nest 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@EE Yes I got through. They told me there are no problems in my area. Just after I got a text message saying work in being done on the service in the area. 🙄