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EE Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12 and BB11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/28/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn TV
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBurnley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • conormoody Conor Moody (@conormoody) reported

    @EE @OpenreachHelp Happy Friday 29th Jan. 31 days of no landline & broadband with no guaranteed date for resolution.

  • M_EmSpeaks • Vanilla • M.E.A. (@M_EmSpeaks) reported

    @EE I have issues with my phone line at the moment, can’t even call 150. Doesn’t seem to work. HELP

  • ramtops 𝚖𝚊𝚌 𝚓𝚘𝚛𝚍𝚊𝚗 🕷🍿🐝 #rejoin 🇪🇺💙 (@ramtops) reported from City of Kingston upon Hull, England

    @DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

  • Wot_a_Waster Kev (@Wot_a_Waster) reported

    @EE Are you having issues today? I can't make a call. Says mobile network not available

  • tariro_lorna Ruru🤪🤪 (@tariro_lorna) reported

    @EE It’s not working

  • sophie_talbot Sophie Talbot (@sophie_talbot) reported

    @EE Hi! I'm registered with Ee Perk Portal but every time I try and use the code it says its not valid. I can get a code? I've tried twice with different phones and it just says not valid. Can you help please? I'm trying to upgrade if that makes any difference?

  • Emma_Bowey Emma Bowey (@Emma_Bowey) reported

    @EE my Wi-Fi is down for the second time in two weeks, yet when I ring customer services I get told the lines are too busy and my call is dropped, with no option to wait in a queue. I need access to the internet to work, please tell me what my next steps should be

  • KathywithaK_13 💕 Kathy 💕 (@KathywithaK_13) reported

    @EE are there any broadband issues in the MK19 area. I’ve tried to phone but told to phone tomorrow which is no good when I have to work today. My current spend is 0.6 MBPS

  • ianlearly Ian Learmonth (@ianlearly) reported

    @EE @btsport I've had an issue logging into my online account for the last 2days. 2 chats with tech support , a Dm to yourselves and a call to 150 and still not resolved. One attempt at resolving this resulted in me logging in and getting someone else's plan and phone showing. Shocking!

  • Sophiemmnwx Sophie-May (@Sophiemmnwx) reported

    @EE I'm trying to enquire about getting a tablet added onto my current contract but online says to ring 150 and 150 auto service says I need to do it online I can't even get through to a person