EE

EE Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Burnley come from postal codes BB11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 01/13/2026 09:05

January 13: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Littleborough, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomLittleborough Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • FrangipaniNight Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • thornton_angela Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lisasevern Lisa Severn 🏳️‍🌈 (@lisasevern) reported

    @cassesque @EE It's frustrating. At home the 5G signal is great and I get faster downloads than our ADSL wifi, but out and about it's often unusable. What network/phone are you using?

  • stephmcd90 Steph McDermott (@stephmcd90) reported

    Since I upgraded to the @Apple iPhone 13 I’ve been very disappointed. Calls aren’t clear and break up a lot. This never happened with my iPhone 11. Anyone else having issues like this? @AppleSupport @EE

  • dafyddno2 dafyddgriffiths (@dafyddno2) reported

    @EE It seems to haven slowing down especially where I live @Sa726pz it’s saying 4g on screen these speeds are terrible 😢

  • hudzyboo (((Huda Jawad))) (@hudzyboo) reported

    @EE Hello! I have lost my sim on holiday and just got back ..I can’t call from my phone as there isn’t a sim in it ..can you help?

  • TheGamingNerdFB The Gaming Nerd (@TheGamingNerdFB) reported

    @EE any outages in the Milton Keynes area as struggling to get a decent 4g signal anywhere

  • pjcliffe1981 Phil Cliffe (@pjcliffe1981) reported

    @EE Any chance of sorting out the phone and Internet signal in the CW1 area? It's been down since Thursday evening!

  • FlyFly100 Fly100 (@FlyFly100) reported

    @EE @EE hey guys you got a mast down at in the Dn36 area ? Bad signal on all ee devices, inside and out.

  • rowedav Dave (@rowedav) reported

    @EE hi there, I’ve come on holiday and have the Roam abroad pass on my account but can’t get any connectivity aside from hotel Wi-Fi. Please help 🙏

  • simonjecariggs simon riggs (@simonjecariggs) reported

    @EE having major trouble this week with my broadband router dropping out. Tried all of the usual tricks and still keeps happening #help

  • Warwick96 Alice Warwick (@Warwick96) reported

    @EE I’m the dn9 postcode area, I have no service or mobile data, is the network down, had to find wifi to actually get it to work??