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EE Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12 and BB11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/20/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBurnley Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • HillWalker70 Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • jelly885 Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • Worsthornelad Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • samantha_nev Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • harjwwt Gabhru in UK 🇬🇧 (@harjwwt) reported

    @EE @BTGroup @btsport No network at all on my Phone from morning. Unable to use calls/Social media. Its a shame for you Fix it asap or don't call yourself best network in UK. Complaint no 19448671

  • JHinsley90 Jonathan Hinsley (@JHinsley90) reported

    @EE Not sure what’s going on but I can’t decide which is worse. My home broadband and Cellular Data is rubbish. Is something going on in OL8 4? Meant to be the best network in the UK

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE They provided a phone that likes to just stop working so I can't receive calls unless it's rebooted. So basically paying for a service I can't use and they won't let me leave the. Contract.

  • EFCSD5 EFCSD (@EFCSD5) reported

    @EE so my s22 received Sunday was faulty. Requested pick up. Agrees you'd send illusive silver bag. You won't change contract until you receive it and yer prepared to leave me without a working phone with a seriously ill hubby. Awful

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE I've asked nicely. They are flat out refusing. Customer loyalty means nothing anymore.

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE Suggest you ask them to change the none working phone as it’s not fit for purpose. I assume you have not had the phone for long. Talk to them nicely and I am sure they will help. Use their 150 service. Hey @EE this isn’t a good look.

  • kristen_lindop Kristen Lindop 🇨🇦/🇬🇧 (@kristen_lindop) reported

    @EE Hello, I did, but what a nightmare. Ended up having to log on to my work computer as I couldn't pay my mobile on my mobile,which is slightly ironic. Then I called EE and again could not even pay over the phone. how can you be the best network in the UK,when I can't even pay bill!

  • Adamh9971 Adamh997 (@Adamh9971) reported

    @EE I have had an intermittent broadband connection for the last week. Router drops off every two hours and then refuses to regain a connection for around 20 minutes. Not the first time this has happened this year. Please can you help me?

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @EE the uk's shittest network strikes again. Wife waiting on a doctors call, call came went straight to voicemail without even ringing as yet again she has no signal. You can shove your contract up your arse I'm not paying it anymore...... shite!

  • Tim_D_Barnes Tim Barnes (@Tim_D_Barnes) reported

    Do you know what @O2 I can’t wait for my new @EE sim to turn up so I can get off your absolutely terrible network. As soon as I go indoors can’t access data, phone calls are crackly. As soon as I get 5G nothing works. What’s happened to your network? You used to be good