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EE

EE outages and service status in Burnley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 11, 8:54 PM GMT+1.
  • 72% Internet (72%)
  • 17% Wi-fi (17%)
  • 6% TV (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Burnley come from postal codes BB11 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Clitheroe, Hebden Bridge, Burnley, Todmorden, and Nelson.

CityProblem TypeReport Time
Blackburn Internet 3 days ago
Blackburn Internet 5 days ago
Clitheroe Internet 5 days ago
Blackburn Wi-fi 6 days ago
Hebden Bridge Internet 6 days ago
Blackburn Internet 7 days ago

Nearby cities with recent reports

Blackburn

3 recent signals

3 days ago
Clitheroe

1 recent signals

5 days ago
Hebden Bridge

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time ๐Ÿ‘‹

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you ๐Ÿ˜

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • StuartHarling
    Stu H ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐Ÿถ๐Ÿบ๐Ÿ•๐Ÿ‰๐Ÿ”จ๐Ÿ”ง๐Ÿ”ฆ๐Ÿช“๐Ÿงฝ๐Ÿ‘๐Ÿป (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised Iโ€™d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I havenโ€™t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if Iโ€™m a new customer.

  • thornton_angela
    Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • martyncodes
    ๐Ÿš‚๐Ÿณ๏ธโ€๐ŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE ๐Ÿ‘€

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • AlexWilliams01
    ๐”ธ๐•๐•–๐•ฉ๐•Žโšฝ๏ธ๐ŸŽถ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah itโ€™s completely down and they donโ€™t know when itโ€™s gunna be back on

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times Iโ€™ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Letterman
    Paul Scullion (@Dr_Letterman) reported

    @hulllad47 @robbopalmer @EE Same here. They told my parents they could have 2 free tablets and a decrease on their monthly payments. Neither was true. Complained and they said they would get the tablets picked up by DPD. DPD never arrived. After 4 further DPD no-shows we had to send them back via Royal Mail

  • mege09
    Margaret Newbery (@mege09) reported

    @EE why am I getting texts saying the my signal had dropped & will take 12 - 15 to fix then get text saying it fixed and I still have no signal

  • DJSam_D
    Sam (@DJSam_D) reported

    @EE is your online store down, canโ€™t seem to make an order

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @engineers_feed ...and yet @EE STILL can't provide a reliable 5G signal in large swathes of #Oxford!

  • LozzyPurry
    Loz Perugini (@LozzyPurry) reported

    @EE hey, my internet connection constantly drops. Weโ€™ve had numerous people out to โ€œfixโ€ it. Itโ€™s dropped 10+ times today alone. Itโ€™s abysmal

  • g30r93g
    George Nick Gorzynski (@g30r93g) reported

    @TomTugendhat @O2 @EE coverage means nothing if signal strength is so abysmal the network becomes unusable

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

  • dr_besty
    Alex Jones (@dr_besty) reported

    @TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you

  • bendougcraig
    Ben Craig (@bendougcraig) reported

    @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasnโ€™t there an effort made when your party was in government to solve this?

  • FlamesNomad
    Val FS Nomad (Cรธmms Open) (@FlamesNomad) reported

    Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in