EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Bury, Blackburn and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Phone | |
| Bury |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Todmorden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris The Poet
(@ChrisDibnah) reported
@EE I took out an upgrade contract for an s20 3 or 4 days ago and I was told it would be dekivered today, friday, but nithing. Also 10gb data was agreed on the phone, but when I read the smallprint it says 1gb! That is unusable for me. EE app is down and noone is answering 150
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Mizrob Vasiev
(@MizrobVasiev) reported
@EE hi there, 4-5 years back got EE contract and iphone 6s via Carphone. Now im trying to use different sim card abroad but its not recognizing. Please help to unlock my phone. I have contacted Apple and they cant help since i got the phone from EE. Thanks
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Paul Bullock
(@PaulAnthonyGym) reported
Part2 @virginmedia as low as 20% of the internet speed im paying for on a regular basis or I have to change to my hotspot with @EE where I have no issues. I’m paying for a service. I should get it - CONSISTENTLY. The bill is the same. The service should be!
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Chris Derbyshire
(@cpderbyshire) reported
@EE after calling EE already and not getting through after 25 minutes, I’ve tried calling again...9 1/2 minutes of listening to clips of music without any response. This is awful!
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Matt Dowd
(@Matt_Dowd1) reported
@EE I recently moved and my service has been significantly worse then it has been before at this location. Is their anyway I could get a booster box? I’ve moved to a rural area and I don’t have good internet but unlimited data with EE and no service/ WiFi calling.
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Hayley
(@MrsN28) reported
@EE trying to contact EE re a new order from BT best of both. BT unable to help as apparently I'm not with you, unable to contact you as I don't have a mobile number with you! 5 hours today an £19 worth of call charges for your 09015455329 number and still no better off! HELP!!!
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Mark Godden
(@Sparxxx84) reported
@EE Your policy for unlocking phones is beyond stupid for business customers. Got to wait 6 months so I can add a personal O2 eSim along side my business EE Sim?! This is a very common practice for business users and you have just rendered it useless.
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Paul Sprenger
(@Sprenger10) reported
@EE My 10GB of data just disappeared off my phone. Any chance there has been a system error? Got an 80% usage sms then all gone in less than 5 minutes while on wifi. Pls help
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Rachael Russell
(@Rachrust80) reported
@EE any help chasing repair EE-BK-000821744 from 21/11. Could do with a resolution please.
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Walks
(@Azza201211) reported
@OpenreachHelp you are a joke, how can you not activate the line, when you've told @EE the fault was fixed, absolute joke company. Pathetic service.