EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.

City	Problem Type	Report Time
Blackburn	Wi-fi	1 day ago
Blackburn	Internet	2 days ago
Blackburn	Internet	4 days ago
Rossendale	Internet	6 days ago
Blackburn	Total Blackout	13 days ago
Blackburn	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Rebekah Swan (@RebekahSwan2) reported 12 minutes ago from Ramsbottom, England

  What is going on with the @EE service? Nothing for 3 days! No communication either.

• 
  #NoBlend (@nickynoblend) reported 12 minutes ago from Rawtenstall, England

  @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

• 
  Emlou (@Emmawills1974) reported 13 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Tracy Harvey (@Pear_shaped30) reported 17 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Sophie Holdsworth (@sophxholdsworth) reported 18 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Sam Yates (@Sam_yates4) reported 18 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Frangipani Night (@FrangipaniNight) reported 20 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Jackie Rawstron (@jackiefromaccy) reported 21 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Emlou (@Emmawills1974) reported 23 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Rob (@HillWalker70) reported 25 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Lisa Bloor (@LisaBloor) reported 34 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  Tracy Harvey (@Pear_shaped30) reported 41 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  Spring into Action (@SpringAndYou) reported 43 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Sophie Holdsworth (@sophxholdsworth) reported 44 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Dwayne Waddy (@Waddy17) reported 48 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Tracy Harvey (@Pear_shaped30) reported 49 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Lydia Charnley (@lydiacharnley_) reported 54 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 58 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 59 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Memorial Minders (@barden_derek) reported 60 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tabs (@tabadash) reported 3 minutes ago

  @EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?

• 
  Barney T (@barrytardy) reported 3 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Erika (@ErikaDucker) reported 4 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Bollard v2 (@PartyOfIslamUk) reported 4 minutes ago

  @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

• 
  Scooby Miller (@Ragingtaxpayer) reported 6 minutes ago

  @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

• 
  Batchie (@BigAl70) reported 7 minutes ago

  @DerekAllan61 @EE I use Tesco the piggyback off O2 network. Never had any issues aff them and if you have a clubcard ye get a discount on monthly and fone rental, they do it as 2 separate contracts so can change the usage package you use when needed

• 
  JudyYorke (@JudyYorke) reported 11 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  鬼萃香 OniSuika (@OniSuika) reported 14 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Birduder344 (@Birduder344) reported 15 minutes ago

  Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't

• 
  Nate Martin (@natestategames) reported 20 minutes ago

  @EE appalling service from EE following a request for a home move for broadband. Acknowledged call made on 29th June. But apparently the move wasn’t confirmed?! Who calls and gives two addresses and a move date for it not to be booked? Now been told 12th aug!