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EE Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/13/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBurnley TV
United KingdomBlackburn Total Blackout
United KingdomRossendale District Internet
United KingdomRossendale District Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • FrangipaniNight Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • thornton_angela Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gizm083 dean ellis (@gizm083) reported

    @EE So it is not just me then. I have sent a dm but if it is a wider issue then there is no point.

  • quickhakker Iain Lewis (@quickhakker) reported

    so @bt_uk is down for me for some reason (even though all sources point to them being up, they might be pissy that i tried to mine, anyway, cause im on @EE i got 100gb data on my phone, lets see how quickly i can drain that

  • Muckeeeee Muckee (@Muckeeeee) reported

    @EE I owe you money.. but your customer service is so **** that it's actually impossible for me to pay you back. No doubt in 6 years I'll be getting red letters... and no doubt in 6 years I'll be using the 3 letter method to renounce my debt. Save us both some hassle?

  • LauraLovalot L A U (@LauraLovalot) reported

    I will never recommend @GoEnjoy to anyone. Rescheduled a delivery without notification, and then Ryan decided he was just gonna go home instead of do his job. You’re super fast delivery is three days late. A very disappointing partnership from @EE !

  • alexthorpe10 alex thorpe (@alexthorpe10) reported

    @EE hi are you having issues with your payment system I can’t seem to pay my bill online or on the phone

  • Muckeeeee Muckee (@Muckeeeee) reported

    @EE I'm willing to ***** about it on twitter and also willing to pay you through any conventional means (your automated answering shite, website etc.), but I'm not going to jump through any hoops if you offer some ridiculous solution. Already you've cost me time and therefore money.

  • Johnsmi48305763 John smith (@Johnsmi48305763) reported

    @EE I’ve tried 8 times now to pay my bill but it won’t go through. It isn’t an issue with my card as I have used before and after to make purchases.

  • matt_reduce MattKent (@matt_reduce) reported

    @EE I just tried ringing you to cancel my contract (mobile broadband) I’m not using and the call was disconnected. Why? And why haven’t I received my BT sport subscription over 24 hours later?

  • LFC_JVH61 John Henry (@LFC_JVH61) reported

    @EE can you tell me if there is an outage in the St Helens area. Phone says not registered on network?

  • Muckeeeee Muckee (@Muckeeeee) reported

    @EE ...and I've never even owned a cheque book. I thought they were made obsolete a few years ago.