EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Rossendale, Todmorden, Littleborough, and Blackburn.

City	Problem Type	Report Time
Rossendale	Phone	3 days ago
Todmorden	Phone	3 days ago
Littleborough	Internet	5 days ago
Blackburn	Total Blackout	11 days ago
Blackburn	Internet	14 days ago
Blackburn	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Gaya (@G4Y4) reported 8 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 21 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Jackie Rawstron (@jackiefromaccy) reported 23 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Sophie Holdsworth (@sophxholdsworth) reported 26 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Jackie Rawstron (@jackiefromaccy) reported 27 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Dwayne Waddy (@Waddy17) reported 29 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Emlou (@Emmawills1974) reported 29 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Tracy Harvey (@Pear_shaped30) reported 36 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Amy Prescott Diaz (@MoCuishle_) reported 37 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Tracy Harvey (@Pear_shaped30) reported 37 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  Sophie Holdsworth (@sophxholdsworth) reported 39 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Sam Yates (@Sam_yates4) reported 42 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Peter (@SouthernLad21) reported 43 minutes ago from Rawtenstall, England

  @EE no EE service at all disgusting BB4 area please sort it

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 44 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  Rob (@HillWalker70) reported 46 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Emlou (@Emmawills1974) reported 49 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 49 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  Frangipani Night (@FrangipaniNight) reported 56 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  jomufc4ever 💙 (@joguy1967) reported 57 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Lydia Charnley (@lydiacharnley_) reported 60 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Langford-Wood (@NaomiLWood) reported 7 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service

• 
  G E E T U P 💪🏼 (@dalli_72) reported 9 minutes ago

  @EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬

• 
  Clive Wilmot (@CliveWilmot1) reported 10 minutes ago

  @EE That’s total nonsense. One of my team have spoken to EE abd they’ve advised they’ve a significant technical issue in Europe. “A few minutes abd it’ll be resolved”…it’s not been resolved and as for the chat…should anyone, let alone a business account holder wait an hour!?

• 
  Steve Moye (@SteveMoye) reported 11 minutes ago

  @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.

• 
  Louise Faulkner (@L_Faulkner1) reported 14 minutes ago

  @EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?

• 
  The Emperor Son (@TheEmperorSon) reported 14 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  D (@dan_yell21) reported 16 minutes ago

  @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

• 
  _GhostProtocol2 (@_GhostProtocol2) reported 24 minutes ago

  @dave_aldrine Can’t wait! Been with @EE for several years as IMO they are best, felt they are getting worse and worse. Even upgraded to the priority line. Still ****. They are throttling 5G or got too many customers on it, but something is not right! Bring on the starlink 👌🏽

• 
  Martin Elliker (@MartinElliker) reported 25 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  David Sullivan (Sully) (@DavidSu99220975) reported 28 minutes ago

  Is there a problem today Have no Internet @EE