EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, and Skipton.

City	Problem Type	Report Time
Blackburn	Internet	5 days ago
Blackburn	Internet	26 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 5 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  Mike Holden (@MikeHolden42) reported 11 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Rob (@HillWalker70) reported 14 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Tracy Harvey (@Pear_shaped30) reported 20 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Jackie Rawstron (@jackiefromaccy) reported 20 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Lisa Bloor (@LisaBloor) reported 20 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  Tracy Harvey (@Pear_shaped30) reported 27 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  jomufc4ever 💙 (@joguy1967) reported 29 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Angela Thornton (@thornton_angela) reported 29 minutes ago from Burnley, England

  EE where is our signal been poor most mornings this week ! @EE

• 
  Dwayne Waddy (@Waddy17) reported 32 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Dwayne Waddy (@Waddy17) reported 34 minutes ago from Whalley, England

  @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

• 
  Emlou (@Emmawills1974) reported 40 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Sam Yates (@Sam_yates4) reported 40 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 42 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Emlou (@Emmawills1974) reported 44 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Sophie Holdsworth (@sophxholdsworth) reported 46 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 49 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 52 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 53 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Rebekah Swan (@RebekahSwan2) reported 56 minutes ago from Ramsbottom, England

  What is going on with the @EE service? Nothing for 3 days! No communication either.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 3 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  Reza Mohammady (@RezaMohammady_M) reported 8 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Oladapo Aina (@dapsycool_) reported 11 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Dave (@_DaveCross_) reported 12 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  Matthew Watts (@Matthew_G_Watts) reported 14 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Steve, not Frank. (@WoodUksparky137) reported 21 minutes ago

  @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.

• 
  Andy Furnival (@AndyFurnival2) reported 25 minutes ago

  @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

• 
  Charlie Thomas (@CThomas663) reported 25 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  CB (@ConkusBonkus) reported 26 minutes ago

  @EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.

• 
  Tobes (@theGrimey) reported 27 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.