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EE outages and service status in Burnley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Burnley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 9, 12:27 PM GMT+1.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 6% TV (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Burnley come from postal codes BB11 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Clitheroe, Blackburn, Hebden Bridge, Burnley, Todmorden, and Nelson.

CityProblem TypeReport Time
Clitheroe Internet 4 hours ago
Blackburn Wi-fi 15 hours ago
Hebden Bridge Internet 19 hours ago
Blackburn Internet 2 days ago
Blackburn Internet 2 days ago
Blackburn Internet 3 days ago

Nearby cities with recent reports

Blackburn

5 recent signals

15 hours ago
Clitheroe

1 recent signals

4 hours ago
Hebden Bridge

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? Iโ€™ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • StuartHarling
    Stu H ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐Ÿถ๐Ÿบ๐Ÿ•๐Ÿ‰๐Ÿ”จ๐Ÿ”ง๐Ÿ”ฆ๐Ÿช“๐Ÿงฝ๐Ÿ‘๐Ÿป (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised Iโ€™d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I havenโ€™t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if Iโ€™m a new customer.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!Whatโ€™s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • thornton_angela
    Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • SouthernLad21
    Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times Iโ€™ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • AlexWilliams01
    AlexWโšฝ๏ธ๐ŸŽถ๐Ÿ‡ช๐Ÿ‡บ๐ŸŒˆ (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.๐Ÿ˜ท

  • martyncodes
    ๐Ÿš‚๐Ÿณ๏ธโ€๐ŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE ๐Ÿ‘€

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time ๐Ÿ‘‹

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • AlexWilliams01
    ๐”ธ๐•๐•–๐•ฉ๐•Žโšฝ๏ธ๐ŸŽถ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    @EE My husbands dealing with EE as we all have a problem at the moment

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KenMiller1969
    Ken Miller (@KenMiller1969) reported

    @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow

  • official_od0g
    El-Loco Futbol (@official_od0g) reported

    Why is @EE signal recently so pants.. (North Yorkshire area)

  • GibJ1974
    MJ1974 (@GibJ1974) reported

    @robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone ๐Ÿ˜ฑ

  • Milly1Molly
    Jane (@Milly1Molly) reported

    @robbopalmer @EE I've been with EE for years, never had a problem.

  • mr_introvert_90
    ๐Ÿ‡ฎ๐Ÿ‡ทMadison (@mr_introvert_90) reported

    @England @EE Poor performance

  • Gr8_willz
    Will (@Gr8_willz) reported

    Honestly @EE is the worst how are you giving out a contract in my name when I donโ€™t even live in Great Britain anymore

  • ollie_thorne
    ollie thorne (@ollie_thorne) reported

    @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

  • LozzyPurry
    Loz Perugini (@LozzyPurry) reported

    @EE hey, my internet connection constantly drops. Weโ€™ve had numerous people out to โ€œfixโ€ it. Itโ€™s dropped 10+ times today alone. Itโ€™s abysmal

  • _NFFCJosh
    Josh ๐Ÿ‘พ (@_NFFCJosh) reported

    @aftertheflood_ @EE iโ€™m a new customer too (day one for me!) thankfully set up the main hub before it went down, but canโ€™t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit

  • coastersteve
    Steve (@coastersteve) reported

    @EE are your door to door sales teams trained to lie and tell people that โ€œThe internet is slow in this area and weโ€™re updating the lines?โ€ Over the last 2 years weโ€™ve had the same from different sales teams. Itโ€™s nothing but fraud.