EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	6 days ago
Blackburn	Internet	9 days ago
Blackburn	Wi-fi	14 days ago
Blackburn	Internet	17 days ago
Nelson	Internet	28 days ago
Blackburn	Wi-fi	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Frangipani Night (@FrangipaniNight) reported 4 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Lisa Bloor (@LisaBloor) reported 7 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  Sophie Holdsworth (@sophxholdsworth) reported 7 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 8 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Tracy Harvey (@Pear_shaped30) reported 12 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 13 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Emlou (@Emmawills1974) reported 16 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 20 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Tracy Harvey (@Pear_shaped30) reported 23 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Mike Holden (@MikeHolden42) reported 27 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 28 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 30 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported 34 minutes ago from Ramsbottom, England

  @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

• 
  jomufc4ever 💙 (@joguy1967) reported 38 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Lydia Charnley (@lydiacharnley_) reported 39 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Amy Prescott Diaz (@MoCuishle_) reported 42 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Sophie Holdsworth (@sophxholdsworth) reported 44 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Gaya (@G4Y4) reported 51 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Sam Yates (@Sam_yates4) reported 54 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Rob (@HillWalker70) reported 56 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surinder (@SurinderRehal) reported 1 minute ago

  @EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky

• 
  Shaun (@actionjaxon666) reported 4 minutes ago

  @jdklfc @EE Yeah so EE should just pay all the other companies to use their infrastructures around the world? Sure - not EE’s problem. It’s an industry problem. The infrastructure behind roaming is vastly complex, and with complexity comes costs that your basic AF contract doesn’t cover.

• 
  Rhys Seymour (@SeymourRhys94) reported 6 minutes ago

  @EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 7 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 9 minutes ago

  @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!

• 
  Charles Salt (@CharlesSalt3) reported 15 minutes ago

  @EE I am fed up with not being able to connect to the internet, I’m down again! The last time I spoke to someone non Plymouth it was fixed now it has gone again, I am paying all this money and I am rarely on the internet,

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 18 minutes ago

  @EE My signal keeps dropping in and out for no apparent reason at all times throughout the day and night. I have tried to report it but your app keeps crashing...

• 
  𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported 20 minutes ago

  @EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM

• 
  Ben Hodson (@Boltonben) reported 23 minutes ago

  @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

• 
  Opeyemi Daniel (@DinaGlyphs) reported 24 minutes ago

  @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)