EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, and Hebden Bridge.

City	Problem Type	Report Time
Blackburn	Internet	2 days ago
Blackburn	Internet	4 days ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	15 days ago
Blackburn	Internet	15 days ago
Blackburn	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Spring into Action (@SpringAndYou) reported 17 seconds ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Tracy Harvey (@Pear_shaped30) reported 30 seconds ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  Peter (@SouthernLad21) reported 10 minutes ago from Rawtenstall, England

  @EE no EE service at all disgusting BB4 area please sort it

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 10 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Mike Holden (@MikeHolden42) reported 15 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Jackie Rawstron (@jackiefromaccy) reported 16 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Sophie Holdsworth (@sophxholdsworth) reported 18 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Lydia Charnley (@lydiacharnley_) reported 21 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Amy Prescott Diaz (@MoCuishle_) reported 28 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  #NoBlend (@nickynoblend) reported 34 minutes ago from Rawtenstall, England

  @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

• 
  Sophie Holdsworth (@sophxholdsworth) reported 36 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 37 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Emlou (@Emmawills1974) reported 38 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 39 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 40 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Memorial Minders (@barden_derek) reported 50 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Sam Yates (@Sam_yates4) reported 50 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Frangipani Night (@FrangipaniNight) reported 50 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 54 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Emlou (@Emmawills1974) reported 58 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  moonpunk (@moonpunk) reported 4 minutes ago

  @tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!

• 
  Carl bell (@carlbell85) reported 5 minutes ago

  @EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then

• 
  Martin Elliker (@MartinElliker) reported 12 minutes ago

  @EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩

• 
  human (@GarethSalisbur1) reported 16 minutes ago

  @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

• 
  Forgottengirl078 (@forgottengirl78) reported 17 minutes ago

  @EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.

• 
  Mark (@MarkAmiga) reported 17 minutes ago

  @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

• 
  FC26 Marquee Matchups (@Fc25Marquee) reported 18 minutes ago

  @MarkyTalk @EE I had this exact issue recently. @EE didn't care that i'd been with them for 25 years and were happy to screw me over at the first opportunity. Considering a new company now, as it clearly doesn't mean what I thought!

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 19 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  KMcKRfc🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevmck78) reported 23 minutes ago

  @DerekAllan61 @EE We are all with sky mobile 3 handsets one SIM only deal , all done online and never one bit of hassle . My wife was with EE for years but they were absolutely shocking to deal with .

• 
  Lu 🎙⚒️ (@recklesslntent) reported 23 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent