EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Accrington, Blackburn, Todmorden, Littleborough, Burnley, Rossendale District, Nelson and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Peter
(@SouthernLad21) reported
from
Rawtenstall, England
@EE no EE service at all disgusting BB4 area please sort it
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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Samantha Neville
(@samantha_nev) reported
from
Bury, England
@EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Darren Irvine 🍊 🥧
(@Worsthornelad) reported
from
Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cal.
(@Cal_1996) reported
@EE my contract ends this month and I’ve got a PAC code from you guys, if I transfer now to another provider do I need to ring and cancel my contract? Thanks
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Lynne Sutton
(@LynneSlater13) reported
Anyone else having issues with @EE tonight. I have a 4g home hub but won't connect
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azharaga
(@azharaga) reported
@virginmedia broadband This is absolute pathetic service after heavy outages last week just as the week is about to start again the service is down To all who read this please reconsider before choosing virgin broadband @Talk2TalkUK @EE do you have a better coverage near SL
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Butler Bookings
(@ButlerBookings) reported
Vodaphone continues to discriminate against us and block our website for being 18+ when no other similar business in our industry is affected. We would strongly advise using EE or any other UK mobile network other than Vodaphone. @EE @VodafoneUK #discrimination
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Chris J Griffin
(@thederbybloke) reported
@EE - very disappointed, I made a call to a former colleague in Canada from the UK in WhatsApp, the call dropped.I recalled and it went via mobile. Not as I wanted. You changed me £82 for a 23 min call. That's just plain robbery, I called up your customer service, not interested
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Noël
(@itsnoel) reported
@ee Hiya. My mum has kindly handed down her phone to me whilst mines in for repair. My sim is 3. It says it's locked to you so how do I unlock it? Thanks.
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Nomita
(@iamnomita) reported
@EE EE customer care ppl record anything as per their understanding and then customer care doesnt apply logic and keep on saying same thing.... we felt cheated and will not recommend anyone
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ياسم🌺
(@msyska_) reported
@EE are the worst company ever, I regret the day I took out a contract with them!
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Adrian Milledge
(@AdrianMIlledge) reported
Thank you @EE for a complete lack of service in the DE6 area this weekend. EE ? You should be renamed MM - as in Mickey Mouse 😡😡
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Giuliana
(@juliennelapin) reported
@EE Terrible customer service! They booked an engineer inspection two days in a row and no one has ever showed up wasting my days. They then said some higher office would have called me at least to talk over the phone... I am assuming it won't happen since it's night already ???