EE Outage Report in Burnley, Lancashire, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.

City	Problem Type	Report Time
Blackburn	Internet	6 days ago
Blackburn	Internet	16 days ago
Blackburn	Internet	20 days ago
Blackburn	Phone	22 days ago
Blackburn	TV	22 days ago
Skipton	Phone	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Tracy Harvey (@Pear_shaped30) reported 11 seconds ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  jomufc4ever 💙 (@joguy1967) reported 3 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Spring into Action (@SpringAndYou) reported 8 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Mike Holden (@MikeHolden42) reported 15 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Tracy Harvey (@Pear_shaped30) reported 17 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 17 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Jackie Rawstron (@jackiefromaccy) reported 22 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 25 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Dwayne Waddy (@Waddy17) reported 26 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Amy Prescott Diaz (@MoCuishle_) reported 29 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Rob (@HillWalker70) reported 32 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Tracy Harvey (@Pear_shaped30) reported 33 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Dwayne Waddy (@Waddy17) reported 33 minutes ago from Whalley, England

  @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

• 
  #NoBlend (@nickynoblend) reported 34 minutes ago from Rawtenstall, England

  @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

• 
  Memorial Minders (@barden_derek) reported 41 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 46 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Sam Yates (@Sam_yates4) reported 52 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Lydia Charnley (@lydiacharnley_) reported 54 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Rebekah Swan (@RebekahSwan2) reported 55 minutes ago from Ramsbottom, England

  What is going on with the @EE service? Nothing for 3 days! No communication either.

• 
  Gaya (@G4Y4) reported 57 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron (@Azzahy98) reported 10 minutes ago

  @EE A £9.79 increase a month. I’ve only had this phone 3 months and I’m getting charged another £10 a month. Shocking service from EE. I would definitely avoid at theses times!

• 
  Aaron (@Azzahy98) reported 11 minutes ago

  @EE A £10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!

• 
  Shelli (@ComaOphelia) reported 13 minutes ago

  Lo and behold. I'm again without signal where I live. Started last week and it's still not working. Every other couple of weeks it happens. @EE sort it out. Can't even have a phone call wherever/whenever I want as it cuts out as soon as I approach the area.

• 
  Amy Turner (@Amyelisajem) reported 15 minutes ago

  @EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!

• 
  Gemma Luther (@GemmaLuther) reported 20 minutes ago

  @EE never will I use EE. My friend who works in care has been left with a nearly £800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.

• 
  thatisall (@nonpartialrant) reported 22 minutes ago

  Dear @EE, I have been notified that the monthly mobile cost is set to increase by almost £5 per month. Does this price increase reflect an improvement in service, will it be a struggle to get a signal in most places as normal?

• 
  🅼🆅🆂🅷⎊ (@shikariunite) reported 23 minutes ago

  @m_j____p @EE Yeah, it's definitely a kick in the *****, considering we pay more every year but still get the same shoddy service.

• 
  Andy McDonald (@_andymcdonald) reported 26 minutes ago

  @EE Hi there. I seem to have had no network for the last few days. Can only use wifi but no 5G/4G when out and about.

• 
  Halima (@HalimaIfade) reported 26 minutes ago

  @EE Hello. I need help or answers please.

• 
  Jimmy Jones (@_James_Jones_) reported 30 minutes ago

  @EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!