EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, Littleborough and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Samantha Neville
(@samantha_nev) reported
from
Bury, England
@EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Darren Irvine 🍊 🥧
(@Worsthornelad) reported
from
Worsthorne, England
@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Wall
(@matthew_wall) reported
Major internet outage in SE10 @BT @EE @SkyNews
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Ruth 💙
(@ruthalecki) reported
Hey @EE is there a way to contact you besides calling bc I’m never able to call…
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Alicia
(@alicia_smith90) reported
@EE hi, im currently in the canary Islands, I've just tried calling someone in the UK (my home country) and it tells me to ring 470. I try to ring that and I basically cannot go through to anyone! Help?!
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Simon Leeman
(@Simon_TuffStuff) reported
@EE why is the service so appalling...phone states I habe a 4 G signal yet nobody can hear me when I call them .... Had enough of this moving to 3......
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Phil Nash
(@cantiliouspip) reported
@EE 2 hours 20 minutes on the phone to the returns team to send back a faulty Apple Watch and still waiting. No I can’t do it online as I’m requesting a refund for 9 months of being charged for data and calls I can’t use and a replacement watch #badservice #callcentre #help
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Frostie
(@frosticals) reported
@EE I’m try to contact you to change my address and you keep hanging up very poor
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE if you don't want to reply by twitter then GET A HUMAN BEING TO RING ME INSTEAD OF RELYING ON COMPUTERS ALL THE TIME OR I WILL BE IN THE SHOP MONDAY AYING UP LIKE YOU HAVE NEVER SEEN BEFORE SORT OUT YOUR CUSTOMER SERVICE YOU HAVE DETAILS OF MY NEW CARD SEE MY LAST BILL
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M
(@M08970728) reported
@EE @SalGooner I’m having the exact same problem with the seal tab broken but I’m being refused a replacement. Why is it different for me but this customer is able to get a replacement and it’s the exact same issue?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE sort out 150 and get this sorted I am not havi f this every month do your job or I might have to find another providor 2 months running I have had this problem now get a human on the computer or ring and check my bill and update my card like you should have 19th
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice