EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Rossendale District, Nelson, Accrington, Barnoldswick, Blackburn, Bury and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Rossendale District |
Internet | |
| Nelson |
Phone | |
| Accrington |
Phone | |
| Nelson |
Phone | |
| Nelson |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Angela Thornton
(@thornton_angela) reported
from
Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Richard Bee
(@Richard_Bee) reported
from
Bury, England
Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@superquickrob) reported
@EE To be honest I can never get any reception in the town where I live with EE. Meanwhile my wife and kids on another network can call, get messages and use the Internet. Maybe you have saved power by switching off a mast. It’s always been bad reception here.
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Ian Hunt
(@ian19740) reported
@EE I upgraded with your retention team this morning all went through but she said the system was playing up for deliveries and I would receive an email this afternoon but nothing come please help 🙏
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J to the Z
(@jimpanzy) reported
@EE are the worst
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leopaula
(@leopaula) reported
@EE such a shame that my Wi-fi dream never happened because BT and their poor communication meant I waited in for five hours for an engineer that never showed up…very disappointed, nothing to do with your customer service, which is amazing, not a happy bunny 🐰
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Lisa
(@1dizzygal) reported
@EE oh look 9 minutes later and it's gone again for a third time, and there is no customer support to call or help. If you are providing a service around the clock, you should provide the customer support to go with it!
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Peter
(@P35H) reported
@EE making people wait for an hour, and then shutting the queue is a quick way to get people to switch networks! Bye! Terrible customer service!
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stephen mcdine
(@stephenmcdine) reported
@EE App not working ????
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stephen sheldon.
(@stephen73820138) reported
@EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is in Glasgow city center, even then it's only working in certain streets,once I'm about a mile from the city centre I only get 4g,waste of time
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Shahid شاهد اشرفي
(@peace7866692) reported
@EE shocking wait time to get through to customer service. Been waiting for 1 hour. Need to chase an order for a mobile phone which hasn't gone through and asked to call.
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stephen sheldon.
(@stephen73820138) reported
@EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is about a 1mile from Glasgow city center,once I'm about a mile from the city centre I only get 4g