EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 18 days ago |
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Internet | 22 days ago |
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Phone | 23 days ago |
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TV | 24 days ago |
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Phone | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Josh Bancroft ๐๐ป (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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jomufc4ever ๐ (@joguy1967) reported from Ramsbottom, England@EE The service overall wasnโt great to start so these issues te delivery need sorting but these guys pulled it back !
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I havenโt got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if Iโm a new customer.
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? Iโve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times Iโve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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๐ธ๐๐๐ฉ๐โฝ๏ธ๐ถ๐ช๐บ๐ (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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๐๐ณ๏ธโ๐Meowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE ๐
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!Whatโs the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Stu H ๐จโ๐ฉโ๐งโ๐ฆ๐ถ๐บ๐๐๐จ๐ง๐ฆ๐ช๐งฝ๐๐ป (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised Iโd be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time ๐
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremiah Brown (@Jezonimo) reported@bobbiedazler @EE I've done that. But I've found a number of companies on X are infiltrated with fake "help" accounts, it's not just EE. There must be some sort of bot as all these bot replies appear within minutes of the original post.
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SueStanley (@SusanSt20912599) reported@EE our internet is not working and the technical bit is just sending the same message!
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Tony Crystal (@TonyCrystals) reported@forward_change @EE I had an active complaint with EE about over charging, there security questions were can you confirm your bank details for me please.
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Forrest Gump Jonnie๐โโ๏ธ๐โโ๏ธ (@Jonnie55) reported@EE I want to be able to make a complaint but I canโt even do that outside the app
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Photo man (@ach59) reported@EE The problem is not the broadband at the router, thatโs fine,itโs the degradation of signal from 600 mbs at router to zero (literally) despite EE assurance that four EE WiFi extenders would โdo the jobโ - not even close & the engineer didnโt even bother to look round the house
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Mike Burkitt (@Mike_at_LPDE) reportedWhen did .@EE stop taking calls for tech support at this time of the day?
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Laura Jameson (@lozjam) reported@EE Thanks will have a look. Although now suspect the issue may actually be a conflict or incompatibility between specifically just the @AppleTV app and my @SonyUK android smart tv ๐ค so the broadband may not be the problem.
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Siar Games (@Siar_Games) reportedHey @EE Why is it that both Openreach and your website say that Full Fibre is available at my address but your CS team says that its not? Also all the fibre deals supposedly available at my address disappear when I login to my account.
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Daniel (@spasypaddy) reported. @EE any comment? I have no signal in Spain. Again.
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Forrest Gump Jonnie๐โโ๏ธ๐โโ๏ธ (@Jonnie55) reported@EE I canโt I have no access to data on my phone - iโve nothing other than wifi calling I canโt even use the app to make a complaint