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EE outages and service status in Burnley, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 10, 9:27 PM GMT+1.
  • 40% Internet (40%)
  • 30% Wi-fi (30%)
  • 20% Phone (20%)
  • 10% Total Blackout (10%)

The latest reports from users having issues in Burnley come from postal codes BB12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.

CityProblem TypeReport Time
Blackburn Total Blackout 5 days ago
Blackburn Internet 10 days ago
Blackburn Wi-fi 14 days ago
Blackburn Internet 14 days ago
Blackburn Wi-fi 14 days ago
Rossendale Phone 16 days ago

Nearby cities with recent reports

Blackburn

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • SouthernLad21
    Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • martyncodes
    🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • FrangipaniNight
    Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • Worsthornelad
    Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    @EE My husbands dealing with EE as we all have a problem at the moment

  • sophxholdsworth
    Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • thornton_angela
    Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FootballFactors
    Graham Bean (@FootballFactors) reported

    Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

  • Ads__W
    Ads (@Ads__W) reported

    @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

  • GtiJazzBlue
    Paul Davis (@GtiJazzBlue) reported

    @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

  • Birduder344
    Birduder344 (@Birduder344) reported

    Spent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?

  • ChelBelle1983
    🗽💋Michelle💙😎 (@ChelBelle1983) reported

    @ee how am I supposed to pay my phone bill when the app has been down for about a week?

  • paulamobi
    TRUTH (@paulamobi) reported

    @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

  • stevegoodair
    Stephen Goodair (@stevegoodair) reported

    @EE your broadband is down Has been all night

  • EExsupport
    EE X Support (@EExsupport) reported

    @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.