EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Rossendale District, Nelson, Accrington, Barnoldswick, Blackburn, Bury and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale District |
Internet | |
| Rossendale District |
Internet | |
| Nelson |
Phone | |
| Accrington |
Phone | |
| Nelson |
Phone | |
| Nelson |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Richard Bee
(@Richard_Bee) reported
from
Bury, England
Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.
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Angela Thornton
(@thornton_angela) reported
from
Burnley, England
EE where is our signal been poor most mornings this week ! @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark R Harrison 💥🥊🏴
(@kamennaporuba79) reported
@EE Hope its better than what you normally provide? Whuch by the way, was utter ****! And your customer service is awful too. Wouldn’t go near you again if my internet life depended on it!
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lincsbirder2019
(@lincsbirder2019) reported
How bad is @EE customer service on Twitter messenger? Started a chat at 17.01 and it’s now 19.01 and haven’t got past the security questions !! What a joke !!
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Phil
(@star_41) reported
So, @IslandRoads accidentally cut through our streets internet cable on Friday afternoon, it's now Sunday; just wondering what the deal is? We're paying @EE for a service we can't use and have no idea if @bt_uk will be repairing it and when!?
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Ossi Jalonen
(@ossi_jalonen) reported
@EE do you think your high street store no returns policy is good #CustomerService when high street customers are more likely to have been talked into bad deals?
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BangItsSummer!
(@BangItsSummer) reported
Still dont have broadband after 9 bloody days, @EE and @bt_uk keep arguing over whats wrong which is no bloody help at all. BT cancelling engineer appointments because they see it as pointless even though the line is faulty. Havent been able to stream at all this year due to this
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Cardio
(@_Cardiooo) reported
@EE Need help please. Ordered 3 things - watch and AirPods came over a week ago but no sign of the phone despite it being on my order email? Can’t find anywhere to track it either. TIA
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Kit Knight ⚧️ 🏳️🌈 🏳️⚧️
(@KitK74) reported
So, @EE sent me an email me acknowledging my complaint, and deadname me in it. 🙄
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Juliette
(@juelzkeyte) reported
@EE hi guys just popped you a message about my Internet being down, can someone help please?
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
Are just closed after ending the complaint calls even when it was being elevated to level 2 @ee has by and far the worst customer service of any company in the uk
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lincsbirder2019
(@lincsbirder2019) reported
@BSpice @BritishGas Customer services today are dire ….I was on Twitter messenger last night to @EE , conversation started at 17.01 and by 19.01 hadn’t got passed the security stage ! One question I asked took 45 minutes to answer. Phoned earlier said it’s 10 minutes wait, 30 mins later nothing