EE outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Burnley, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 12, 4:40 PM GMT+1.
- Internet (89%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 hours ago |
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Internet | 2 days ago |
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Internet | 10 days ago |
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Internet | 12 days ago |
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Internet | 13 days ago |
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Wi-fi | 22 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Emlou (@Emmawills1974) reported from Brierfield, EnglandFor the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Stu H π¨βπ©βπ§βπ¦πΆπΊπππ¨π§π¦πͺπ§½ππ» (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised Iβd be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you π
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ππ³οΈβπMeowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE π
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Lisa Bloor (@LisaBloor) reported from Baxenden, Englanddaughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? Iβve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!Whatβs the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Frangipani Night (@FrangipaniNight) reported from Skipton, England@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! Iβve joined @EE again and wish Iβd never left π
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Angela Thornton (@thornton_angela) reported from Burnley, EnglandEE where is our signal been poor most mornings this week ! @EE
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Emlou (@Emmawills1974) reported from Brierfield, England@EE My husbands dealing with EE as we all have a problem at the moment
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Rob (@HillWalker70) reported from Salterforth, England@EE please could someone contact me regarding a complaint
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times Iβve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fuse Energy (@fuseenergy) reported@AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.
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Jean Morris (@jeannibea) reported@Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee Iβve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!
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The Chumpasaurus (@TheGrumpasaurus) reported@EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.
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Stuart1959 (@StuartT34021273) reported@edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE π€¬
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β‘FWyine Magazineβ‘βΏ #AliensVsAudio #AVA (@FWyineMagazine) reportedplease advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 29-07-2026 0000hrs- 13-08-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE
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Sameena Ahmad πͺπΊπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@SameenaAhmad7) reported@Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.
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Abdullah lodhi (@alodh15) reported@EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!
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LK (@AMothersSon) reported@EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.
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Paul D (@PaulDee9) reported@KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.
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Chris Wheal (@whealie) reportedBlimey! @EE can't you provide a decent signal in the middle of Blackpool?