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EE outages and service status in Burnley, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 29, 9:59 PM GMT+1.
  • 55% Internet (55%)
  • 27% Wi-fi (27%)
  • 9% TV (9%)
  • 9% Phone (9%)

The latest reports from users having issues in Burnley come from postal codes BB11 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Todmorden, and Nelson.

CityProblem TypeReport Time
Blackburn TV 4 days ago
Blackburn Internet 4 days ago
Burnley Internet 5 days ago
Blackburn Wi-fi 5 days ago
Blackburn Internet 5 days ago
Blackburn Internet 5 days ago

Nearby cities with recent reports

Blackburn

5 recent signals

4 days ago
Todmorden

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    @EE My husbands dealing with EE as we all have a problem at the moment

  • thornton_angela
    Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • AlexWilliams01
    ๐”ธ๐•๐•–๐•ฉ๐•Žโšฝ๏ธ๐ŸŽถ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • FrangipaniNight
    Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! Iโ€™ve joined @EE again and wish Iโ€™d never left ๐Ÿ˜ญ

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • StuartHarling
    Stu H ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐Ÿถ๐Ÿบ๐Ÿ•๐Ÿ‰๐Ÿ”จ๐Ÿ”ง๐Ÿ”ฆ๐Ÿช“๐Ÿงฝ๐Ÿ‘๐Ÿป (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised Iโ€™d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • martyncodes
    ๐Ÿš‚๐Ÿณ๏ธโ€๐ŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE ๐Ÿ‘€

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time ๐Ÿ‘‹

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!Whatโ€™s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • LisaBloor
    Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Danielle_Rowley
    DanielleCarty (@Danielle_Rowley) reported

    @MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. Itโ€™ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: Thereโ€™s no public EE Wi-Fi available here.)

  • SomeUKTeslaGuy
    Some UK Tesla Guy (@SomeUKTeslaGuy) reported

    So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

  • Ian_Molyneaux_
    Ian Molyneaux๐Ÿ’™๐Ÿ‡บ๐Ÿ‡ฆ (@Ian_Molyneaux_) reported

    @EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options Iโ€™m told that a message will be sent to help work out the issue. An hour later still no message.

  • MCFC2012
    MCFC Ant (@MCFC2012) reported

    @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

  • redpath42
    Doreen Grove (@redpath42) reported

    I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

  • James_Nickless
    ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ James Nickless BSยฉ ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@James_Nickless) reported

    @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and havenโ€™t looked back.

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

  • 14EZA
    Eza (@14EZA) reported

    @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i havenโ€™t received it, and funnily enough now there is no record of my refund

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while theyโ€™re trying to resolve my issue. 25 times best provider is rubbish.