EE outages and service status in Burnley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (50%)
- Phone (33%)
- Total Blackout (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Rossendale, Todmorden, Littleborough, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Rossendale
|
Phone | 16 days ago |
|
Todmorden
|
Phone | 16 days ago |
|
Littleborough
|
Internet | 18 days ago |
|
Blackburn
|
Total Blackout | 24 days ago |
|
Blackburn
|
Internet | 27 days ago |
|
Blackburn
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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๐ธ๐๐๐ฉ๐โฝ๏ธ๐ถ๐ช๐บ๐ (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times Iโve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you ๐
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Frangipani Night (@FrangipaniNight) reported from Skipton, England@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! Iโve joined @EE again and wish Iโd never left ๐ญ
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Lisa Bloor (@LisaBloor) reported from Baxenden, Englanddaughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Josh Bancroft ๐๐ป (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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AlexWโฝ๏ธ๐ถ๐ช๐บ๐ (@AlexWilliams01) reported from Ramsbottom, England@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.๐ท
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah itโs completely down and they donโt know when itโs gunna be back on
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Emlou (@Emmawills1974) reported from Brierfield, EnglandFor the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating
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Peter (@SouthernLad21) reported from Rawtenstall, England@EE no EE service at all disgusting BB4 area please sort it
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Josh Bancroft ๐๐ป (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Angela Thornton (@thornton_angela) reported from Burnley, EnglandEE where is our signal been poor most mornings this week ! @EE
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Josh Bancroft ๐๐ป (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I havenโt got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if Iโm a new customer.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
EE Issues Reports
Latest outage, problems and issue reports in social media:
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IVOR MECTIN (@IVORMECTIN4) reported@LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !
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Ray Planet Earth ๐ฌ๐ง (@JimBob1046620) reported@LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses
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micka9990 (@Michael66108716) reported@EE Do you access to accounts in your high street stores? Iโve just been on phone for 25 mins and eventually spoke to a lady but still the same issue
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Tim Maunder (@RebelTim) reported@EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.
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Cptc66 (@FSharpe55) reported@LeilaniDowding @EE If ain't broke don't fix it ๐๐
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Darren Stokes (@Stokesy88) reported@ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!
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Jo (@JoCornwall26) reported@EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!
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S (@Sarah_FireHorse) reported@LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - thatโs another emergency option, run it off your car battery.
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David Johnston (@Daveocracy) reported@EE see other people have issues renewing with EE. Iโve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, todayโs chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th
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Phoenix Rahman (@Phoenixrahman) reported@VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. Iโve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead itโs higher costs and poor customer service.