EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Bury and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Samantha Neville
(@samantha_nev) reported
from
Bury, England
@EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike remnant
(@Dorkzy95) reported
@EE several questions. 1 why is your website to pay my bill down AGAIN! why has my bill gone up £11 a month? Do we not think you're taking mick these days?
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William Dale
(@will8889) reported
@EE are there service issues in the Eastbourne area? My Data services are not working
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Carlin Fallon
(@carlinfallon) reported
@EE I have btsports (part of my package). But I can login and it tells me to subscribe to watch anything! I have made numerous calls to ee & been told to wait 24hrs, but nothing changes. Is there anyway to resolve this before end of the football season!
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Mark
(@markvauxhall) reported
@PaulKohlerSW19 @EE Vodafone now set up two direct debits: - One for your phone service - One for your handset repayments The latter ends after 24 months and isn't subject to annual inflation / CPI increases. Seems eminently sensible / fair
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Tich
(@NeilTichRourke) reported
@EE Hi, I'm thinking of switching from BTMobile (also have broadband) but my PAC code expires tomorrow, should I wait for a new PAC code to avoid any problems moving my number?
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Dean Farrell
(@DeanFarrell64) reported
@EE So basically your saying EE won't be improving the service in my area.
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Oswa1d YouTube
(@Oswa1dYouTube) reported
@EE is there problems with the mobile internet in the YO42 area? Been terrible the last few days #help
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Robert Jones
(@misterjones) reported
@EE Still haven't switched my number and can't be messaged or reached via 150. Truly hopeless service. Think I've made a mistake using this company.
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markl66
(@markl662) reported
@EE good morning, I am a long standing customer on a SIM only package, I have a 5G capable phone but failing to see any 5g connectivity, I only see 4g , could you please advise why I only receive 4g?
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Malkah Bhat Yisrael
(@BhatMalkah) reported
@kerashbandicoot @EE It's happening to us also, it's the worst to date!!