EE Outage Report in Burnley, Lancashire, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 9 days ago |
|
Blackburn
|
Internet | 19 days ago |
|
Blackburn
|
Internet | 23 days ago |
|
Blackburn
|
Phone | 24 days ago |
|
Blackburn
|
TV | 25 days ago |
|
Skipton
|
Phone | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Rob (@HillWalker70) reported from Salterforth, England@EE please could someone contact me regarding a complaint
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Peter (@SouthernLad21) reported from Rawtenstall, England@EE no EE service at all disgusting BB4 area please sort it
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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🚂🏳️🌈Meowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE 👀
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Jane (@hebe_jane) reported@EE Broadband is not working. Is this a known problem? I’m in Somerset
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_jlw822 (@jlw822) reported@EE hey EE, is your site/app down? I can’t seem to login on either…
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Michelle ✨ (@michfowle) reported@AnneMWatts @EE I think it’s bad they never give you any warning that the plan is not available,Ive tweeted them twice and been ignored to try to sort it. Hopefully you’ll get yours sorted ASAP .
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Keith (@Keith99352796) reported@EE I am so fed up with this bullshit company NEVER AGAIN
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stacey perryment (@SPerryment) reported@EE appalled at how I have been treated, due to a mast issue in my area (Edgware), I have had terrible signal at best for months! Apparently you have been aware of this problem since August but didn't think to notify your customers but carry on taking our money each month?
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Michelle ✨ (@michfowle) reported@EE Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!
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Prince of Plants (@kenny_raybould) reportedHi @EE is there a signal issue in Plymouth all weekend I have had issues with connecting ?
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Momo's Hair AKA Mo🇻🇨🇸🇱 (@MomoshairS) reportedOn too@of that @EE is another one my signal has been super low !! I swear all these big companies have been on their let’s scam people for as much as we can !! It’s getting ridiculous!!
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Shikari Unite (@ShikariUnite) reported@EE Why is your site broken? Cannot log in via app or browser.
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michael (@tupesy) reported@EE Worst company ever took payment out of my account without permission 10 times on the 10th still havet paid me back. DO NOT USE EE