EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Bury, Skipton, Accrington, Littleborough and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty-Louise knight
(@stupid_bitchk) reported
@BMBramley @EE Join the club. Absolutely vile network
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Jon London W9
(@Ariellite) reported
@EE As an EE customer and thinking of the emergency test on 23 April. How has the government obtained my mobile number?
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Kirsty
(@pumpkinkorokke) reported
@EE Hey, I've had no calls, texts or mobile data for 3 days now? Coverage checker days there's no issues in my area. I've tried all the usual hacks, turning on/off phone and aeroplane more, reinserting sim etc. 🌞
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Paul Oxley🇬🇧🏴
(@Quomeup) reported
@oxosbase @EE I agree. I've been with @EE for years, every time I've called or messaged they have gone out of their way to help.
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Erik Britton
(@ErikBritton) reported
@EE I received a letter today from a company called Lowell, claiming that I need to repay an amount that I owe to EE. I have never had an account with EE, and I owe you nothing to my knowledge. Is this a scam?
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Dave Aberenika
(@imkxby) reported
@EE Hello, why does the EE application take so long to open and sometimes doesent even open for me? I hate having to go online always to get to my account and always having to login too.
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D Mellor
(@mellor_debs) reported
Planning to switch from @EE to another provider due to their absolute absurd prices and lack of respect for customer loyalty. Also worst customer service in store at the Trafford centre!! Any recommendations for decent providers?
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James Grundy
(@GrundyTwo) reported
@EE How do we request signal improvements in areas? OX12 7 isn’t particularly good @EE
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Patch
(@patchterrier) reported
@EE Very very slow mobile data in Hu18 all day ..... why ?
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Brad Mace ™
(@braddels) reported
@EE I left London this morning and now in Netherlands my esim won’t connect to any network. Does this mean I can’t use it until I’m back in the U.K.?