EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Accrington, Littleborough, Rossendale, Todmorden, and Blackburn.

City	Problem Type	Report Time
Accrington	Internet	13 hours ago
Littleborough	Internet	8 days ago
Rossendale	Phone	30 days ago
Todmorden	Phone	30 days ago
Littleborough	Internet	1 month ago
Blackburn	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 1 minute ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Gaya (@G4Y4) reported 2 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Jackie Rawstron (@jackiefromaccy) reported 2 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 3 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Jackie Rawstron (@jackiefromaccy) reported 8 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Spring into Action (@SpringAndYou) reported 12 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Emlou (@Emmawills1974) reported 12 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 13 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Rob (@HillWalker70) reported 13 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Sam Yates (@Sam_yates4) reported 17 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 26 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  Tracy Harvey (@Pear_shaped30) reported 35 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Peter (@SouthernLad21) reported 35 minutes ago from Rawtenstall, England

  @EE no EE service at all disgusting BB4 area please sort it

• 
  Dwayne Waddy (@Waddy17) reported 36 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Emlou (@Emmawills1974) reported 36 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 41 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Memorial Minders (@barden_derek) reported 44 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 52 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  Mike Holden (@MikeHolden42) reported 54 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Sophie Holdsworth (@sophxholdsworth) reported 56 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 5 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Karen Elizabeth (@virgodragon864) reported 8 minutes ago

  @EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.

• 
  cliff cook (@cliffc100) reported 9 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

• 
  micka9990 (@Michael66108716) reported 11 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Paul Hannan (@paulhannan1234) reported 12 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  Darren Stokes (@Stokesy88) reported 13 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Adam Chetter (@adamchetter) reported 13 minutes ago

  @EE Tried this but keep getting told the issue has been going on years and it won’t be resolved soon. What can I do?

• 
  MindTheGap (@mindthegap2018) reported 17 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 20 minutes ago

  @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

• 
  Bobby Benoir (@BobcatBenoir) reported 21 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)