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EE outages and service status in Burnley, England

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Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Burnley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 2, 12:11 PM GMT+1.
  • 65% Internet (65%)
  • 24% Wi-fi (24%)
  • 12% Phone (12%)

The latest reports from users having issues in Burnley come from postal codes BB12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.

CityProblem TypeReport Time
Blackburn Wi-fi 11 hours ago
Blackburn Internet 11 hours ago
Blackburn Wi-fi 12 hours ago
Rossendale Phone 3 days ago
Blackburn Internet 5 days ago
Blackburn Wi-fi 9 days ago

Nearby cities with recent reports

Blackburn

4 recent signals

11 hours ago
Rossendale

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • LisaBloor
    Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • HillWalker70
    Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • StuartHarling
    Stu H ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐Ÿถ๐Ÿบ๐Ÿ•๐Ÿ‰๐Ÿ”จ๐Ÿ”ง๐Ÿ”ฆ๐Ÿช“๐Ÿงฝ๐Ÿ‘๐Ÿป (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised Iโ€™d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • martyncodes
    ๐Ÿš‚๐Ÿณ๏ธโ€๐ŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE ๐Ÿ‘€

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!Whatโ€™s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • AlexWilliams01
    ๐”ธ๐•๐•–๐•ฉ๐•Žโšฝ๏ธ๐ŸŽถ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times Iโ€™ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • joguy1967
    jomufc4ever ๐Ÿ’™ (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasnโ€™t great to start so these issues te delivery need sorting but these guys pulled it back !

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    @EE My husbands dealing with EE as we all have a problem at the moment

  • JoshBancroftUK
    Josh Bancroft ๐ŸŽ™๐Ÿ“ป (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JanusPaulusG
    John Paul Gonzalez (@JanusPaulusG) reported

    @EE EETv is the worst subscription Iโ€™ve ever taken out canโ€™t wait to go back to Sky the customer service is basically telling me Iโ€™m wrong thereโ€™s no problems or itโ€™s WiFi controlled so we canโ€™t guarantee your tv programs all the time the tv guides are wrong most times awful

  • ErikaFromMurica
    Erika Braverman (@ErikaFromMurica) reported

    @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

  • TrikkzFN_7
    TrikkzFN (@TrikkzFN_7) reported

    @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel

  • Jamie__Gray1
    Jamie (@Jamie__Gray1) reported

    @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about canโ€™t call 150 or 360 to get it fixed need it sorted asap! ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    @EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.

  • tomthetar
    still_tipping (@tomthetar) reported

    @StupidNeilAgain @EE They're terrible.

  • fred6279
    Fred (@fred6279) reported

    @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

  • KevKevles1974
    Cwtch-22๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@KevKevles1974) reported

    @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is ยฃ3k. We have had 3 โ€˜engineersโ€™ out, all of which say it is nothing to do with them.

  • ErikaFromMurica
    Erika Braverman (@ErikaFromMurica) reported

    @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

  • adaptat1ons
    mollyโท โ˜† 41 (@adaptat1ons) reported

    @EE DONT DO THIS TO ME I HAVE **** TO DO BRO