EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.

City	Problem Type	Report Time
Blackburn	Total Blackout	13 hours ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	9 days ago
Blackburn	Internet	9 days ago
Blackburn	Wi-fi	9 days ago
Rossendale	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Dwayne Waddy (@Waddy17) reported 48 seconds ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Frangipani Night (@FrangipaniNight) reported 5 minutes ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 7 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Memorial Minders (@barden_derek) reported 14 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 15 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 20 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  Rebekah Swan (@RebekahSwan2) reported 24 minutes ago from Ramsbottom, England

  What is going on with the @EE service? Nothing for 3 days! No communication either.

• 
  Tracy Harvey (@Pear_shaped30) reported 32 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Sophie Holdsworth (@sophxholdsworth) reported 35 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 36 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 42 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 43 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Dwayne Waddy (@Waddy17) reported 44 minutes ago from Whalley, England

  @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

• 
  Mike Holden (@MikeHolden42) reported 47 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Gaya (@G4Y4) reported 49 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Spring into Action (@SpringAndYou) reported 50 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Jackie Rawstron (@jackiefromaccy) reported 56 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Angela Thornton (@thornton_angela) reported 57 minutes ago from Burnley, England

  EE where is our signal been poor most mornings this week ! @EE

• 
  Sophie Holdsworth (@sophxholdsworth) reported 58 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Amy Prescott Diaz (@MoCuishle_) reported 58 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 5 minutes ago

  @EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.

• 
  Ian (@ianMM) reported 6 minutes ago

  @EE whats going on with the phone signal in the Haggerston area of east London? no 5G and it cuts out constantly

• 
  EE X Support (@EExsupport) reported 9 minutes ago

  @ElDino169 @EE @netflix Hi Lee, I’m sorry to hear about your issue with your Netflix/Billing. You can sign up for Netflix separately without using our EE services. There’s nothing stopping you from doing that.

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 12 minutes ago

  @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

• 
  Andrew J (@Jeff_tweets) reported 14 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 21 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 22 minutes ago

  @EE it’s a you problem, i won’t be calling anyone

• 
  Lena 💙 (@LenaRbeaner) reported 22 minutes ago

  @EE just seen Ashley Storrie’s instagram post. Reducing a bereaved daughter to tears. What kind of shoddy customer care is that?!! Someone in management sort it out

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 23 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Shana Hendry (@Happyengland79) reported 23 minutes ago

  @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!