EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Internet | 5 days ago |
|
Blackburn
|
Internet | 15 days ago |
|
Blackburn
|
Internet | 19 days ago |
|
Blackburn
|
Phone | 21 days ago |
|
Blackburn
|
TV | 21 days ago |
|
Skipton
|
Phone | 25 days ago |
Community Discussion
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, EnglandWhat is going on with the @EE service? Nothing for 3 days! No communication either.
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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🚂🏳️🌈Meowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE 👀
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ash EB (@SaintAshEB) reported@EE is your app down? I can’t get it to load at all, this happens after I complete the login process.
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Martin◼️◻️◼️◻️ (@Mrtn2777) reported@EE @scottyf82 EE don't seem to want to do deals for customer retention. I think they just accept the churn tbh
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reportedplease advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 18-12-2025 0000hrs - 30-12-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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AnnieMM #FBPE (@AnnieMM_M) reported@EE Thank you. What would normally happen? It’s so wrong that EE make the mistake but I am meant to just help out for free!
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ianeditz (@ianeditz) reportedSo I went online and tried to cancel 2 of them which the system let me do. Phew! Later that evening I received another 2 simultaneous emails from @ee telling me that it was too late to cancel the order and there is nothing anyone can do about it.
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Finlay Ferguson (@FXTWO) reported@scottyf82 @EE I’ve just left them. I’d been with them since very close to the start. Only interested in selling you broadband even when you are just looking for a phone. Horrendous customer service and near impossible to speak to a human on the phone.
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Battleofmallamo (@battleofmalamo) reported@EE @scottyf82 You’re paying for the customer service and by that I mean EE has the worst customer service I’ve know from any company, ever. I’d go £45 and have the improved service
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Ⓥ Ambzii_For_Animals (@AmberCogger) reported@EE hello my number port from Three to EE has failed. I have no signal at all. Three have already closed my account but I submitted the PAC code before that. Please could you check the porting status and r-trigger the port? Many thanks.
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AnonymousFundraiser (@AnonFundraiser) reportedI’m on my 7th day without home broadband thanks to a faulty router. Obviously the xmas closures hasn’t helped the situation and delayed delivery. Wife’s had to cancel work for tomorrow because using hotspot isn’t going to work for her. @EE I think you guys should consider…
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Liam Bowman (@li4mb0wman) reported@LiamNorris5 @EE Oh Christ. I’ve just started the ombudsman process now and felt optimistic but perhaps I shouldn’t feel so.. crazy how it’s been a known issue for a while now and the companies are refusing to do anything about it.