EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, and Nelson.

City	Problem Type	Report Time
Blackburn	Wi-fi	8 hours ago
Blackburn	Internet	3 days ago
Blackburn	Wi-fi	8 days ago
Blackburn	Internet	11 days ago
Nelson	Internet	22 days ago
Blackburn	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Tracy Harvey (@Pear_shaped30) reported 3 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  Memorial Minders (@barden_derek) reported 6 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Sophie Holdsworth (@sophxholdsworth) reported 7 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Lisa Bloor (@LisaBloor) reported 9 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 15 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Jackie Rawstron (@jackiefromaccy) reported 17 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  #NoBlend (@nickynoblend) reported 19 minutes ago from Rawtenstall, England

  @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

• 
  Lydia Charnley (@lydiacharnley_) reported 19 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Tracy Harvey (@Pear_shaped30) reported 23 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Dwayne Waddy (@Waddy17) reported 33 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  jomufc4ever 💙 (@joguy1967) reported 34 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Jackie Rawstron (@jackiefromaccy) reported 34 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 39 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Rob (@HillWalker70) reported 43 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported 48 minutes ago from Ramsbottom, England

  @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

• 
  Spring into Action (@SpringAndYou) reported 50 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Emlou (@Emmawills1974) reported 51 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Emlou (@Emmawills1974) reported 52 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Mike Holden (@MikeHolden42) reported 55 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Sophie Holdsworth (@sophxholdsworth) reported 60 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lee harris (@leeharris85) reported 1 minute ago

  @hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!

• 
  Mr never working wifi man (@DUchiha30101) reported 8 minutes ago

  @EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 11 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Mr tas gol (@TasMr46834) reported 11 minutes ago

  That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 13 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Jason Cleary (@jays360) reported 13 minutes ago

  @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

• 
  Richard Marshall (@Marzy1867) reported 18 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  IndianAlways (@IyengarPallavi) reported 19 minutes ago

  @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

• 
  KazzyJBay (@KazzyBay) reported 23 minutes ago

  @EE Apparently police in our area looking at guy impersonating a member of your team. I have camera image which willing to dm. A a business customer I find this extremely worrying and cold calling damaging for your brand! This is happening in Whitstable, Kent

• 
  John Spartan (@NapoleonWilson_) reported 24 minutes ago

  @GoToThePictures @EE It ain’t meant for your phone signal buddy !