EE Outage Report in Burnley, Lancashire, England
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The latest reports from users having issues in Burnley come from postal codes BB11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Littleborough, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Littleborough |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Trefor Authur Parr
(@ParrTrefor) reported
@EE is EE website down can't gain access
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PeteM
(@pete_ar_fryn) reported
@EE I’ve spoken to them a number of times over the past few months. A local tower is down, hardware has degraded and needs replacing. No more info available on when this will be done. I haven’t spoken to anyone in the past month or so because it doesn’t seem like there is any point.
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Neil #StayHomeSaveLifes
(@monkey1959neil) reported
@EE Yes I do your service is awful
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www.stephsplace.uk
(@PlaceSteph) reported
Dear @EE Just to mention I really dislike your adverts on UK tv. I do not have "network envy" and even if I did I would not choose you. Marketing an ideology that people should be "envious" is simply not cool!
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d4v3w
(@eretyz) reported
@EE are there broadband issues in London W12? Max download speed 14Mbps upload is 11Mbps. I have speeds usually in excess of 50-60Mbps. This has gradually gotten worse over the last few weeks/months. Any ideas? Had a line test 2 weeks ago, no issues...
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Mike Garner
(@smickyboy) reported
@EE Not if you live in the CV6 area of Coventry. The signal has been very poor for months. Rarely get more than one bar on my signal these days. Won't be renewing my contract if it doesn't improve.
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Michael Harrison
(@cheftogo) reported
@EE Well aware terrible service since October! What am I supposed to do
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isv
(@Isv71903127) reported
@EE If your with EE and it say you have unlimited text it's untrue because they only give you 300 a day this is what we has told me so I do don't get envy because my network lets me send how many I want I used to send over a thousand a day.
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isv
(@Isv71903127) reported
@monkey1959neil @EE It could be the app goes down then they take your data away screenshot your data minutes so you know we're you stand its sad customers have to do this
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Alastair Laidlaw
(@alibabz1978) reported
@EE what’s going on with your tec support? Been on hold for 25min now!