EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Accrington, Blackburn, Littleborough and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. isabel aimee
(@isabelaimee) reported
@EE emergency. Your site is not responsive.
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Andrew Joyce
(@Joyceyboy6) reported
Why is the @EE website and app so useless? Letter telling me my monthly bill is increasing by 8.33% and trying to see options on my account. Of course, the website or app don’t work! For a company selling tech it’s pretty piss poor.
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Jon Whitfield QC (now KC)
(@jonwhitfieldqc) reported
@racenerd2 @TimHarford @EE A good way to get a better deal is to ask to transfer. They will almost always the give you the deal they claim they cannot give. It’s simply business and the loyal customer is the cash-cow that they milk.
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Martin Johnston Actor
(@MartinJohnston7) reported
There can be no justification whatsoever for @EE to increase their broadband package by £4 per month or £48 per year. This is wholly exploitative. Can anyone personally recommend a broadband provider that offers great service for less than £40 per month?
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Andy
(@andyroo66) reported
@catherine89x @EE I had this for over a year on the app and they couldnt fix it. Then one day started working again
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🎀・゚✩ 𝐹𝑜𝓁𝓀𝓁𝑜𝓇𝑒 𝐹𝒶𝑒𝓇𝒾𝑒⸆⸉ ✩・゚🎀
(@LadyNajaGirl) reported
@virginmedia @ben_benjamin3 I’ve had to switch providers this year as @EE are offering a MUCH better deal. Even after being a customer for 13 years at my home, and 10 at my dad’s. Talking to them on the phone reduced the cost *somewhat* but it’s still not good enough.
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Zak ₄₄
(@ZRuns0nCoffee) reported
@EE @Danielbk I’ve complained about poor service too. My complaint was closed when I waiting for someone to call me back. So it’s pointless even calling
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Disco Dev
(@dollymacpink) reported
@MartinSLewis GC14 and GC23 @Ofcom does a text method now hoever when sim not active still a nightmare with all network i trained @EE
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Andy Q
(@AndyQui29237736) reported
@O2 @Twatmospheric @EE The 4G has become horrendously bad it was fine a few months ago! However there is next to no 5g in my area
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Alex Davies
(@GNEAlex22) reported
@EE I got told by a human that the IT department knew about the issue, yet I am still getting this message?