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EE Outage Report in Burnley, Lancashire, England

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The latest reports from users having issues in Burnley come from postal codes BB12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/11/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Rossendale District, Nelson, Accrington, Barnoldswick, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBurnley TV
United KingdomBlackburn Total Blackout
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • JamieByronCSM Jamie Byron (@JamieByronCSM) reported from Bury, England

    @EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

  • JamieByronCSM Jamie Byron (@JamieByronCSM) reported from Bury, England

    @EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • Richard_Bee Richard Bee (@Richard_Bee) reported from Bury, England

    Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • FrangipaniNight Frangipani Night (@FrangipaniNight) reported from Skipton, England

    @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • thornton_angela Angela Thornton (@thornton_angela) reported from Burnley, England

    EE where is our signal been poor most mornings this week ! @EE

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsmonty Lesley (@mrsmonty) reported

    @gingernufcninja @EE Mines been down since 1pm. Still down now

  • TheModfather66 TheModfather66 (@TheModfather66) reported

    @EE Any explanation as to why service has gone down?

  • moe7866 mohammed arfan (@moe7866) reported

    @EE Absolute SHAMBLES OF A NETWORK ADVERTISING AS THE BEST IN UK FAR FROM IT. As a Uber driver I have lost a whole days of earnings due to EE’s outage. I WOULD WANT EE TO REIMBURSE ME FOR MY LOST EARNINGS OR CANCEL MY CONTRACT WITHOUT ANY CHARGES!!!

  • jackowills22 jak wi11iam5 (@jackowills22) reported

    @EE your service is a bit rubbish in and around Grimsby at the moment no 4g

  • SandiF1979 Sandi (@SandiF1979) reported

    @EE assuming still down

  • Porl4392 PaulRees (@Porl4392) reported

    @EE Rubbish. No signal and can't even get WiFi calling to work either....come on @EE pull your finger out...

  • zenmediahosting Ryan Cummins (@zenmediahosting) reported

    @EE Having three other people complaining to me about no service, and unable to get through on 150! Terrible service today.

  • Steh0070 Steve Heaton (@Steh0070) reported

    @EE Still not working in Manchester. It’s a total farce.

  • markwtilley Mark Tilley (@markwtilley) reported

    @EE Thanks EE my phone has been useless today as your network when working is poor both at work and at home and have to rely upon WiFi calling to make calls. I do hope you are as quick to compensate as you are to increase prices

  • SeanQui95970135 Sean p (@SeanQui95970135) reported

    @carl_h_photo @grshorwich @EE They won't have an ETA because likely the issue can be so complex, root cause may have took ages to identify. Don't disagree it's horrendous for people that rely on these services but It's in their interest to sort this ASAP.