1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Burnley, England
EE

EE Outage Report in Burnley, Lancashire, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.

CityProblem TypeReport Time
Blackburn Internet 10 days ago
Blackburn Internet 20 days ago
Blackburn Internet 24 days ago
Blackburn Phone 25 days ago
Blackburn TV 26 days ago
Skipton Phone 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time πŸ‘‹

  • JoshBancroftUK
    Josh Bancroft πŸŽ™πŸ“» (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • joguy1967
    jomufc4ever πŸ’™ (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • AlexWilliams01
    π”Έπ•π•–π•©π•Žβš½οΈπŸŽΆπŸ‡ͺπŸ‡ΊπŸ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • JoshBancroftUK
    Josh Bancroft πŸŽ™πŸ“» (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • martyncodes
    πŸš‚πŸ³οΈβ€πŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE πŸ‘€

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • StuartHarling
    Stu H πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦πŸΆπŸΊπŸ•πŸ‰πŸ”¨πŸ”§πŸ”¦πŸͺ“πŸ§½πŸ‘πŸ» (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • benmcguinness
    Benjamin (@benmcguinness) reported

    How long has the @EE app been down? #EE

  • GNU_Dinux
    Dinux (@GNU_Dinux) reported

    .@EE What an incredible waste of time and resources. How do you justify this decision? Surely it doesn't do much good for EE's environmental record (seeing as I'd have to throw away my 2-week-old SIM and buy a brand new one). Very bad customer service.

  • Ton7o
    The Tony O (@Ton7o) reported

    Trying to get through to @EE is impossible. I have no network on my phone and I need it.

  • justconfidence
    Greenwich & Beyond (@justconfidence) reported

    @EE New connection. Also, saying "some delays" is a joke of an understatement...considering the delay they said was 11 weeks! No compensation offered for breach of contract, and no alternatives offered - not even a sorry. Such crap "service".

  • dejazvu
    jaz ✨ (@dejazvu) reported

    @EE mobile internet is down? Any heads up on when services will resume?

  • Charles1980Eko
    Charles21 (@Charles1980Eko) reported

    @EE Hi, getting zero service indoors all day, any idea why?

  • GailBainbridge
    Gail Bainbridge (@GailBainbridge) reported

    @EE can you tell me how to activate my new sim when your whole website is down?

  • willo1904
    Chris Wilson πŸŽ— (@willo1904) reported

    @EE Hi, are there problems in the HU7 area (Kingswood in Hull) at the moment? The signal has been very poor for about a week now which is making it difficult to work from home. Thanks

  • KatrinaKatrinar
    poppy (@KatrinaKatrinar) reported

    @EE the app is down I can’t check how much data my son has or transfer any to him when will this be available

  • dfarchitects
    Duncan Foster RIBA (@dfarchitects) reported

    @EE Very poor / no signal in surbiton KT6 - this has been going on for a few weeks now- any update please