EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, Littleborough and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Phone | |
| Blackburn |
TV | |
| Skipton |
Phone | |
| Blackburn |
Internet | |
| Accrington |
Internet | |
| Accrington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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Angela Thornton
(@thornton_angela) reported
from
Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Richard Bee
(@Richard_Bee) reported
from
Bury, England
Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris: Rail Focus 🏳️🌈
(@EngFocus) reported
Sick of my phone saying I've got 5G but in reality there's either poor or no connectivity. I just want reliable 4G! @EE #EE
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Jay Jay
(@jj1892jj) reported
@EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication
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🦋
(@tashxriene) reported
@EE It’s actually 14%. So we should pay extra for your reinvestment? Your network doesn’t even work all the time and you’re always doing ‘works’ that make no improvements.
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Lucas Stone.
(@jacejags02) reported
@__Samantha8 @EE Oh no. 😤 Are you on contract with EE? Or is your phone pay as you go? You have to be careful with those smart watches. I wonder if the watch isn’t compatible with your phone or the network? I’m so sorry this has happened. Many virtual hugs on the way! Hope you can sort this. 🌷
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Lamoonatic
(@Lamoonatic) reported
@EE hello I seem to be locked out of my online EE account. I dont seem to be receiving the password reset emails either - help!
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Paul Michael Green
(@paulgreen49) reported
So @SkyHelpTeam couldn’t give me a customer of 16years a good deal upon end of my contract.. £109 ridiculous.. so I’ve switched to @EE & @BT for same package (tv & broadband) faster speeds for £62.99 bye bye sky #RipOFF
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Matt Dylon
(@Matt94184099) reported
@ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David Be aware.
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KazzyWazzyWooWops
(@durrak) reported
@EE hiya, my partner plopped his shiny new EE sim in yesterday having given his PAC code when he ordered - and given it again using your text service. Any idea how long before the number will transfer from 3? Ta muchly
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lib 👺
(@libsonormal) reported
@NotDonJake @EE ive never played katarina but im sure any katarina fans would be appalled too
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Samantha
(@__Samantha8) reported
Well apparently according to @EE my new Samsung watch isn't compatible with my Google phone. Zero customer service skills and I'm bloody annoyed. Been with them since 2014 as well. Absolute jokes.