EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Burnley come from postal codes BB11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Littleborough, Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Littleborough |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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🐾 Jo ت 🐾
(@JoJo_P_87) reported
from
Bury, England
@LittleEm1989 @EE Go to @VodafoneUK they not bad.
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Frangipani Night
(@FrangipaniNight) reported
from
Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Angela Thornton
(@thornton_angela) reported
from
Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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AlexW⚽️🎶🇪🇺🌈
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷
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Josh Bancroft 🎙📻
(@JoshBancroftUK) reported
from
Ramsbottom, England
Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇬🇧
(@ItsJamesPowers) reported
Day 76 of #PhoneGate Still no further response from @SamsungUK on the error report. I finally have a deadlock letter from @EE I have filed a complaint with @OmbudServices but this can take up to 3-4 weeks to resolve either way until then I am stuck in purgatory with no escape.
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Stephanie hornsby
(@steephiiee1995) reported
@EE no signal again, even wifi calling is hit and miss. 3rd time in a week, please what is going on?
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It's Me
(@Star7_Soulless) reported
@EE I would like to say after nearly 20years of being with this company they are a bunch of robbers. In the past five years I would constantly run out of data, I started off on 10gb going 30gb then eventually 100gb which I never used but would get through most of 1of3
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Harry Livermore
(@HarryJLivermore) reported
@EE why’s the wifi going down so often in the last few weeks? Everyday it goes off continuously?
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Sumzy82
(@sumzy82) reported
@EE Hi Ashleigh the service came back after a few hours. Clearly there must have been an issue yesterday as others had the same issue however EE did not put a message out about it at the time which was a lil frustrating. All ok now.
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Iain Jordan
(@iainjordan) reported
@EE for some reason I have been locked out of my ee and your messenger is down. I am abroad. What do you suggest?
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Catherine Stobbs
(@catherinestobbs) reported
@EE Hello! Is there an issue with 4G as I can’t get any data? I thought it had ran out but it refreshed this morning. Thanks!
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John Veronelli
(@er_John) reported
Unbelievably bad customer service @EE . Had the most useless call a few mins ago. Getting overcharged with no explanation and apparently it is MY fault. #SCAM
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Lucy McGrother
(@LucyMcGrother) reported
@EE I seem to have lost Internet on my phone but when I try to log it on the coverage site it says that I don't have an ee number - pls help🫠
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kaydee
(@KazeshimaD) reported
@EE is sent 2 tweets and DM yesterday about no data connection since Sunday, are you going to reply or do I just need to find a different network?