EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, and Skipton.

City	Problem Type	Report Time
Blackburn	Wi-fi	23 hours ago
Blackburn	Internet	13 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 25 seconds ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 2 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Emlou (@Emmawills1974) reported 3 minutes ago from Brierfield, England

  For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 4 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Rob (@HillWalker70) reported 18 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Dwayne Waddy (@Waddy17) reported 21 minutes ago from Whalley, England

  @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 25 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  Sophie Holdsworth (@sophxholdsworth) reported 29 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Tracy Harvey (@Pear_shaped30) reported 32 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Spring into Action (@SpringAndYou) reported 33 minutes ago from Great Harwood, England

  @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

• 
  Sam Yates (@Sam_yates4) reported 34 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Dwayne Waddy (@Waddy17) reported 35 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Jackie Rawstron (@jackiefromaccy) reported 36 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Tracy Harvey (@Pear_shaped30) reported 37 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  🚂🏳️‍🌈Meowty McFly (@martyncodes) reported 37 minutes ago from Ramsbottom, England

  Or generally poor connection on @EE 👀

• 
  Lisa Bloor (@LisaBloor) reported 39 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  Lydia Charnley (@lydiacharnley_) reported 41 minutes ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 51 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Emlou (@Emmawills1974) reported 52 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Mike Holden (@MikeHolden42) reported 56 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@David_B235) reported 6 minutes ago

  anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

• 
  Charlie Thomas (@CThomas663) reported 7 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  Pop'i' (@CruiseFelix) reported 8 minutes ago

  @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 13 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

• 
  Karim Harbott (@KarimHarbott) reported 15 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Ralph Hardwick (@HardwickRalph) reported 15 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  British & Proud (@HLD159) reported 16 minutes ago

  @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

• 
  Matthew Watts (@Matthew_G_Watts) reported 18 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  C (@arcpantmcgee) reported 21 minutes ago

  Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

• 
  Tony Crystal (@TonyCrystals) reported 21 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.