EE Outage Report in Burnley, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 26: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Todmorden and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Todmorden |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
-
Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
-
Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
-
#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
-
Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
-
🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
-
Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
-
Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
-
Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
-
Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
-
Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
-
Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
-
𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
-
jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
-
Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
-
Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
-
Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
-
Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
-
Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark
(@Vass88) reported
@EE service been on and off for 2 weeks now, you claim making improvements, i guess repairs and theyre not working!
-
A!DEN
(@VillaVillan1) reported
@EE has to be hands down the shittest provider ive ever used. Dead signal constantly, tried registering on the app tonight oh ****** technical issue what a surprise 💩
-
Tim Wills
(@timbowills) reported
@EE 40250 - a Vodafone after service survey text that are based on 1-10. Received the text but cannot provide feedback curiously.
-
matthewridley
(@matthew1972) reported
@EE Have had an engineer visit and a new router and the broadband is STILL dropping in and out on a regular basis. I'm paying for a service which I am not benefiting from so, therefore, I want out. Completely unacceptable.
-
Dan McCaffrey
(@dancafs) reported
Please @EE can someone help me with my broadband home move? 😭
-
Dan Hanes
(@dangersae) reported
@PaulMancs @EE Ours has been down since 10am yesterday. Almost 24hours now. Same thing, says they’ve recently fixed a problem. It’s been saying that since 3pm yesterday.
-
fiona Bond
(@fionasharpe) reported
@EE hi I’m due to upgrade and am looking at iPhone 12. But not finding a deal I like. As a long standing customer of ee what dead can you offer me please.
-
Plastic Very Cheap 🇬🇧🇺🇸🇮🇱
(@porknpicklepie) reported
@EE No, they were crap.
-
Mia 👑
(@j_christia) reported
@EE Honestly, the coverage is almost the same, and I've had better data speeds with Vodafone, but EE has shittier customer service. Yeahhhhh, no. Made the switch from EE to Vodafone last year, and it was the best decision we have ever made. Nice try on the shade though.
-
👊
(@HerringT0M) reported
@EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbbps over band 3 (granted on @ThreeUK as EE don't use band 3). But 100Mbps 4g is fast enough for most surff.