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EE Outage Report in Burnley, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 11/30/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Rossendale District, Nelson, Accrington, Barnoldswick, Blackburn, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone
United KingdomAccrington Phone
United KingdomNelson Phone
United KingdomNelson Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • JoJo_P_87 🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • Sam_yates4 Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • sophxholdsworth Sophie Holdsworth (@sophxholdsworth) reported from Colne, England

    @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • LisaBloor Lisa Bloor (@LisaBloor) reported from Baxenden, England

    daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • AlexWilliams01 AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported from Ramsbottom, England

    @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

  • JoshBancroftUK Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • APrashant20 Shaan (@APrashant20) reported

    @EE And what am I supposed to do with that explanation when it's clear that it does not address the core of the issue.

  • John_Rooke John Rooke (@John_Rooke) reported

    Dear @EE, I may be one of your oldest customers with 25 years and counting (mostly Orange). I’m in Croatia and, with no notice, you’ve cut my phone off today. I tried to call you and I can’t because you’ve cut off my phone signal and you won’t allow WhatsApp/FaceTime calls (1/2).

  • JessAndrea Jess (@JessAndrea) reported

    @EE Hi, I’ve just come off the phone with someone at EE who was unable to help due to the phones being down… is this the case also via Twitter?

  • sarloe1306 it's my name not yours (@sarloe1306) reported

    @EE is there an issue with the app or online billing? I've done multiple things to try and refresh my bill and its only showing last months as paid.. my bill date has past so should be showing already

  • Mumonamission89 Hermione💙 (@Mumonamission89) reported

    @EE my home broadband has been shockingly bad today. What is going on? More off than on. Not happy

  • WolfieSmiffed Del-4Ri - Martian Earth Observer (@WolfieSmiffed) reported

    @MarcusVanHalen @EE I'm afraid I've been down every route on this before, trust me, it can only be done by a person on the phone.

  • luke_Gill1 Luke G (@luke_Gill1) reported

    @EE why am I paying 50 quid a month to get barely any signal and 3G(which doesn’t even work). This has been happening for the last couple of weeks, Leeds city centre.

  • John_Rooke John Rooke (@John_Rooke) reported

    Dear @EE, Your chat function is “down” and I tried calling you from another phone and gave up after waiting for 25 minutes calling from my wife’s phone. How happy are you with this service, for a customer of over 25 years, with (a) not being available; and (b) fixing the problem.

  • Koppedfromj B (@Koppedfromj) reported

    @EE my data isn’t working please help. Ive had no text message to say my data is low and When I click on the add on link it says “safari cannot open this page because your iPhone isn’t connected to the internet” I have checked and mobile data is on please help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    @oncebenny @BTCare @EE Mate, I thought they handled my leaving well a few years ago, if I recall. But I have to give up my current provider on a house move, and gave them first crack. It was beyond horrible.