EE

EE Outage Report in Burnley, Lancashire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 10/26/2025 15:05

October 26: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Todmorden and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomTodmorden Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • lydiacharnley_ Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • jelly885 Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • jackiefromaccy Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • SpringAndYou Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Vass88 Mark (@Vass88) reported

    @EE service been on and off for 2 weeks now, you claim making improvements, i guess repairs and theyre not working!

  • VillaVillan1 A!DEN (@VillaVillan1) reported

    @EE has to be hands down the shittest provider ive ever used. Dead signal constantly, tried registering on the app tonight oh ****** technical issue what a surprise 💩

  • timbowills Tim Wills (@timbowills) reported

    @EE 40250 - a Vodafone after service survey text that are based on 1-10. Received the text but cannot provide feedback curiously.

  • matthew1972 matthewridley (@matthew1972) reported

    @EE Have had an engineer visit and a new router and the broadband is STILL dropping in and out on a regular basis. I'm paying for a service which I am not benefiting from so, therefore, I want out. Completely unacceptable.

  • dancafs Dan McCaffrey (@dancafs) reported

    Please @EE can someone help me with my broadband home move? 😭

  • dangersae Dan Hanes (@dangersae) reported

    @PaulMancs @EE Ours has been down since 10am yesterday. Almost 24hours now. Same thing, says they’ve recently fixed a problem. It’s been saying that since 3pm yesterday.

  • fionasharpe fiona Bond (@fionasharpe) reported

    @EE hi I’m due to upgrade and am looking at iPhone 12. But not finding a deal I like. As a long standing customer of ee what dead can you offer me please.

  • porknpicklepie Plastic Very Cheap 🇬🇧🇺🇸🇮🇱 (@porknpicklepie) reported

    @EE No, they were crap.

  • j_christia Mia 👑 (@j_christia) reported

    @EE Honestly, the coverage is almost the same, and I've had better data speeds with Vodafone, but EE has shittier customer service. Yeahhhhh, no. Made the switch from EE to Vodafone last year, and it was the best decision we have ever made. Nice try on the shade though.

  • HerringT0M 👊 (@HerringT0M) reported

    @EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbbps over band 3 (granted on @ThreeUK as EE don't use band 3). But 100Mbps 4g is fast enough for most surff.