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EE Outage Report in Burnley, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burnley, Lancashire, England 12/02/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burnley, Lancashire, England

The most recent EE outage reports came from the following cities: Rossendale District, Nelson, Accrington, Barnoldswick, Blackburn, Bury and Todmorden.

Loading map, please wait...
City Problem Type Report Time
United KingdomRossendale District Internet
United KingdomRossendale District Internet
United KingdomNelson Phone
United KingdomAccrington Phone
United KingdomNelson Phone
United KingdomNelson Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • AlexWilliams01 𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • MikeHolden42 Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • StuartHarling Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • nickynoblend #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • Worsthornelad Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England

    @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • jelly885 Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • Waddy17 Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • samantha_nev Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • HillWalker70 Rob (@HillWalker70) reported from Salterforth, England

    @EE please could someone contact me regarding a complaint

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • martyncodes 🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Eaveysmom EaveysMom (@Eaveysmom) reported

    @EE Good Morning! My phone is switching from 5G to 4G then 3G. It’s disconnecting all calls after 30 seconds or not connecting. Is there a known issue in Manchester? I working within the NHS and it’s proving difficult to reach patients and others this morning. Thanks!

  • Brian_TCtravel Brian Telfer (@Brian_TCtravel) reported

    @EE Hi, I can't hear any calls TO my mobile. All calls are going direct to my voicemail. Can't dial OUT. Is there a known problem? Thank you

  • chrisferryan Chris Ryan (@chrisferryan) reported

    @EE The WiFi is fine, I’m not with you for that. But I have no signal on my phone and can’t make calls over WiFi. The WiFi is working fine.

  • tordcake Tordcake (@tordcake) reported

    After getting my contract locked in for another 6 months despite being explicitly told it wouldnt, and having atrocious customer service experiences why the absolute **** am i now seeing my account has been closed without my permission or knowledge @EE??? Truly dogshit provider

  • SeElectrical Stewart (@SeElectrical) reported

    @EE How much longer will there be zero signal in DN3 1DX area ? had nothing since Saturday lunchtime.

  • Farmingfox Lisa Townrow (@Farmingfox) reported

    @EE Why is it so ridiculously difficult to get a pac code from you? I have been with you for years and have never been able to access the app or log in online. I’m forever being told to ‘try again later’. I’m done. Just give me the pac and I’ll go away. Please and thank you.

  • tarxherr T (@tarxherr) reported

    @neon_rainbows85 @EE Same here in Cambridge, when I eventually get signal despite it always saying I have full signal I only get 10mb/s download speed rather than the previous 40mb/s

  • chrisferryan Chris Ryan (@chrisferryan) reported

    @EE I’m getting no signal and cannot make calls over WiFi? Has something broken?

  • Jfleuts whatsinaname? (@Jfleuts) reported

    @EE Keep getting dropped by 150 this morning, are there issues with the system?

  • JimboBrennan1 James 🔴⚪️ (@JimboBrennan1) reported

    @EE I am not able to make calls from my mobile phone, only receive them. Do you know how long this issue is going to last as it’s my primary business number