EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Burnley, Todmorden, and Nelson.

City	Problem Type	Report Time
Blackburn	Internet	1 hour ago
Blackburn	Internet	12 hours ago
Blackburn	Internet	1 day ago
Blackburn	TV	9 days ago
Blackburn	Internet	9 days ago
Burnley	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Lydia Charnley (@lydiacharnley_) reported 14 seconds ago from Great Harwood, England

  @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

• 
  Gaya (@G4Y4) reported 11 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Emlou (@Emmawills1974) reported 11 minutes ago from Brierfield, England

  @EE My husbands dealing with EE as we all have a problem at the moment

• 
  Dwayne Waddy (@Waddy17) reported 12 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 13 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 20 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  Sophie Holdsworth (@sophxholdsworth) reported 24 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Tracy Harvey (@Pear_shaped30) reported 24 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Jackie Rawstron (@jackiefromaccy) reported 25 minutes ago from Accrington, England

  @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 27 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported 30 minutes ago from Ramsbottom, England

  @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

• 
  Tracy Harvey (@Pear_shaped30) reported 33 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  jomufc4ever 💙 (@joguy1967) reported 35 minutes ago from Ramsbottom, England

  @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

• 
  Memorial Minders (@barden_derek) reported 37 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Sam Yates (@Sam_yates4) reported 39 minutes ago from Burnley, England

  Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

• 
  Jackie Rawstron (@jackiefromaccy) reported 41 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Tracy Harvey (@Pear_shaped30) reported 47 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

• 
  Sophie Holdsworth (@sophxholdsworth) reported 50 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on

• 
  Mike Holden (@MikeHolden42) reported 53 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Lisa Bloor (@LisaBloor) reported 54 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beth a (@loisgriff_) reported 11 minutes ago

  @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

• 
  luke (@lukemcgillen) reported 11 minutes ago

  @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

• 
  Anthony Dunphy (@AntDunphy) reported 15 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  Clodagh Beckham (@clodaghkeane) reported 16 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  nick gregory (@nickgreg74) reported 18 minutes ago

  @stuartpowell What provider are you with now ? I’ve been with EE/Orange 29years and give you not respect or deals as a long time customer @EE

• 
  BakedZnake 🐍 (@BakedZnake) reported 20 minutes ago

  @BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died

• 
  Ambridge Massive (@AmbridgeMassive) reported 21 minutes ago

  @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

• 
  Greig Fraser 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@GREIG_FRASER_UK) reported 26 minutes ago

  @ScotlandNT @EE @FIFAWorldCup Get Clarke too ****, picking an academy player over proven players in Barron & Miller. WTF is he thinking?! We're never gonna move forward with him in charge, he's just been lucky to have one of the best teams in years

• 
  Gav (@aftertheflood_) reported 27 minutes ago

  @EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks

• 
  Gav (@aftertheflood_) reported 27 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same