EE outages and service status in Burnley, England
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- EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 30, 7:19 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Nelson, Blackburn, and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Wi-fi | 7 days ago |
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Internet | 19 days ago |
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandI've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.
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Darren Irvine 🍊 🥧 (@Worsthornelad) reported from Worsthorne, England@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Peter (@SouthernLad21) reported from Rawtenstall, England@EE no EE service at all disgusting BB4 area please sort it
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Frangipani Night (@FrangipaniNight) reported from Skipton, England@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Sam Yates (@Sam_yates4) reported from Burnley, EnglandWorking from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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🚂🏳️🌈Meowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE 👀
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Emlou (@Emmawills1974) reported from Brierfield, England@EE My husbands dealing with EE as we all have a problem at the moment
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Lisa Bloor (@LisaBloor) reported from Baxenden, Englanddaughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Davis (@neiltheshaker) reported@EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!
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Dave (@DEI_Bollard) reported@EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Pop'i' (@CruiseFelix) reported@EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...
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Alex Smerdon (@alex_smerdon) reported@EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.
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Sparky (@sparkyuk11) reported@EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService
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Tracey (@T_lo1972) reported@EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!
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HockeySemp (@HockeySemp) reported@EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?