EE outages and service status in Burnley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Burnley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 10, 9:27 PM GMT+1.
- Internet (40%)
- Wi-fi (30%)
- Phone (20%)
- Total Blackout (10%)
The latest reports from users having issues in Burnley come from postal codes BB12 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnley, England
The most recent EE outage reports came from the following cities: Blackburn, Rossendale, Accrington, Burnley, Clitheroe, Hebden Bridge, and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 3 days ago |
|
Blackburn
|
Internet | 7 days ago |
|
Blackburn
|
Wi-fi | 11 days ago |
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Blackburn
|
Internet | 11 days ago |
|
Blackburn
|
Wi-fi | 11 days ago |
|
Rossendale
|
Phone | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE here we go again!Whatβs the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Rob (@HillWalker70) reported from Salterforth, England@EE please could someone contact me regarding a complaint
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Darren Irvine π π₯§ (@Worsthornelad) reported from Worsthorne, England@EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England@EE numerous times Iβve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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jomufc4ever π (@joguy1967) reported from Ramsbottom, England@EE The service overall wasnβt great to start so these issues te delivery need sorting but these guys pulled it back !
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, EnglandAmazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened
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Stu H π¨βπ©βπ§βπ¦πΆπΊπππ¨π§π¦πͺπ§½ππ» (@StuartHarling) reported from Glusburn, EnglandYesterday @EE turned off my physical sim & advised Iβd be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Spring into Action (@SpringAndYou) reported from Great Harwood, England@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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#NoBlend (@nickynoblend) reported from Rawtenstall, England@EE hi, is there a problem with signal in rossendale? Iβve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Josh Bancroft ππ» (@JoshBancroftUK) reported from Ramsbottom, England@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.
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Mike Holden (@MikeHolden42) reported from Burnley, England@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Emlou (@Emmawills1974) reported from Brierfield, EnglandFor the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE No I havenβt got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if Iβm a new customer.
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ππ³οΈβπMeowty McFly (@martyncodes) reported from Ramsbottom, EnglandOr generally poor connection on @EE π
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Emlou (@Emmawills1974) reported from Brierfield, England@EE My husbands dealing with EE as we all have a problem at the moment
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Peter (@SouthernLad21) reported from Rawtenstall, England@EE no EE service at all disgusting BB4 area please sort it
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Dwayne Waddy (@Waddy17) reported from Whalley, England@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time π
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sheree (@sheree17smith) reported@EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.
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WorldProWrestling (@SClash2019) reportedI love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE donβt want to know but still want you to pay them tho, what a bad customer service they provide to the publicβ¦
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α°OOα π (@ClarityClack) reportedI live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house
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BREN IS NOT SEEING ARIANA (@brenftariana) reported@ee SEVEN HOURS WITH ****** INTERNET fix your ****
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Nomi (@Knowmeee) reported@EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I canβt check it online or on the app because my profile (using the same email address mindU) is not linked to my account π« π« π«
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The Demon (@demonbalor2022) reported@EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM Thereβs a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a Β£160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.
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Vocal and Proud (@Vocalandproudx) reportedShocking customer service from @EE After months of data issues, Iβm told they donβt guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom
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πΊπππ πΆππππππ (@KateGleeson1) reported@EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we donβt know how to change it over. Can you help please? Thank you.
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Stephen Goodair (@stevegoodair) reported@EE your broadband is down Has been all night