EE outages and service status in Burnley, England

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, and Skipton.

City	Problem Type	Report Time
Blackburn	Internet	5 days ago
Blackburn	Internet	26 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

• 
  Frangipani Night (@FrangipaniNight) reported 46 seconds ago from Skipton, England

  @EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

• 
  Stu H 👨‍👩‍👧‍👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported 7 minutes ago from Glusburn, England

  Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

• 
  Tracy Harvey (@Pear_shaped30) reported 8 minutes ago from Clitheroe, England

  @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

• 
  Gaya (@G4Y4) reported 12 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Tracy Harvey (@Pear_shaped30) reported 18 minutes ago from Clitheroe, England

  @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

• 
  Dwayne Waddy (@Waddy17) reported 20 minutes ago from Whalley, England

  @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 26 minutes ago from Ramsbottom, England

  @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

• 
  Amy Prescott Diaz (@MoCuishle_) reported 26 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Jackie Rawstron (@jackiefromaccy) reported 28 minutes ago from Accrington, England

  @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

• 
  Mike Holden (@MikeHolden42) reported 33 minutes ago from Burnley, England

  @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 40 minutes ago from Ramsbottom, England

  Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

• 
  AlexW⚽️🎶🇪🇺🌈 (@AlexWilliams01) reported 42 minutes ago from Ramsbottom, England

  @EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

• 
  Darren Irvine 🍊 🥧 (@Worsthornelad) reported 46 minutes ago from Worsthorne, England

  @EE Is there an ongoing issue in the BB10 area ? The reception in various places has been really poor for the last few days

• 
  Memorial Minders (@barden_derek) reported 52 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Angela Thornton (@thornton_angela) reported 54 minutes ago from Burnley, England

  EE where is our signal been poor most mornings this week ! @EE

• 
  Josh Bancroft 🎙📻 (@JoshBancroftUK) reported 55 minutes ago from Ramsbottom, England

  I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

• 
  Sophie Holdsworth (@sophxholdsworth) reported 57 minutes ago from Colne, England

  @jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now

• 
  Rob (@HillWalker70) reported 58 minutes ago from Salterforth, England

  @EE please could someone contact me regarding a complaint

• 
  Lisa Bloor (@LisaBloor) reported 58 minutes ago from Baxenden, England

  daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife

• 
  Tracy Harvey (@Pear_shaped30) reported 58 minutes ago from Clitheroe, England

  @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 8 minutes ago

  @theartbaglady @EE @kevinbacon If it ain’t broke, don’t fix it?

• 
  Dave (@David_B235) reported 10 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  Paxo666UK (@Paxo666UK) reported 10 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  ben widdowson (@benwiddowson) reported 12 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  huw (@jonsie) reported 13 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

• 
  JoJo (@yoyo__jojo) reported 15 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  David Elliott (@DJE1007) reported 15 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Charles (@Charleslaws) reported 21 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Don kk (@comm_triplev) reported 23 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Dave (@_DaveCross_) reported 23 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future