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EE

EE Outage Report in Burnley, Lancashire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Burnley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Burnley, England

The most recent EE outage reports came from the following cities: Blackburn, Skipton, Accrington, and Littleborough.

CityProblem TypeReport Time
Blackburn Internet 7 days ago
Blackburn Internet 17 days ago
Blackburn Internet 21 days ago
Blackburn Phone 22 days ago
Blackburn TV 23 days ago
Skipton Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burnley, England

Latest outage, problems and issue reports in Burnley and nearby locations:

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time πŸ‘‹

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • joguy1967
    jomufc4ever πŸ’™ (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • AlexWilliams01
    π”Έπ•π•–π•©π•Žβš½οΈπŸŽΆπŸ‡ͺπŸ‡ΊπŸ’™ (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose

  • MikeHolden42
    Mike Holden (@MikeHolden42) reported from Burnley, England

    @jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

  • StuartHarling
    Stu H πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦πŸΆπŸΊπŸ•πŸ‰πŸ”¨πŸ”§πŸ”¦πŸͺ“πŸ§½πŸ‘πŸ» (@StuartHarling) reported from Glusburn, England

    Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • JoshBancroftUK
    Josh Bancroft πŸŽ™πŸ“» (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • martyncodes
    πŸš‚πŸ³οΈβ€πŸŒˆMeowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE πŸ‘€

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MountainAllan
    Allan Y (@MountainAllan) reported

    @EE I'm trying to login to download my latest bill but keep getting an error message. This happens on both the website and the app. Website problem has been in place for the last 24 hrs. Can you let me know when the website will be available for use?

  • SiFutch
    Si (@SiFutch) reported

    @SkyNews You can’t blame her. The blame should fall at the feet of the tv companies like @ITV and corporations like @EE who hire her. I mean the woman is never off the telly, when she’s not *************** breaking the rules we all have to follow. No returns or refunds Australia sorry

  • emvbaker
    emma baker (@emvbaker) reported

    @EE @IanOTimelord Like the way EE reply for a good thing but ignore messages about their rising costs & poor mast services! Get a grip @ee and look after your #keyworkers working and all customers

  • RyewFN
    Ryew (@RyewFN) reported

    @EE terrible WiFi and Customer service

  • PaulMFarnham
    Paul Farnham (@PaulMFarnham) reported

    @EE Good Evening, I hope this finds you happy and well. I’m an ee customer and have been for a number of years. First I’d question why a leading communication based company has no way for customers to email complaints but offers a postal option?

  • Fkatiee
    Katie Fleming (@Fkatiee) reported

    @EE hello, please help. My new phone is going to the wrong address due tomorrow. Please can you DM me ASAP?

  • SophLowdon
    Sophie Ellis (@SophLowdon) reported

    @EE on the phone to the nhs to donate my blood plasma and your service is rubbish and cuts me off #helpful

  • capturedbyjoy
    Joy (@capturedbyjoy) reported

    @EE Just received amazing customer service from Kyle! I hope he gets the recognition for it because he's the reason I'm still sticking with y'all x

  • AK_B100
    AK (@AK_B100) reported

    @caravans_x @EE My signal just goes out randomly and it’s really starting to get on my nerves. I can barely make calls outside unless I’m on WiFi calling

  • ian_r_lawrie
    Ian (@ian_r_lawrie) reported

    @EE My signal has been rubbish for weeks