EE Outage Report in Burnley, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Burnley, Lancashire, England
The most recent EE outage reports came from the following cities: Accrington, Blackburn, Littleborough and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Accrington |
Internet | |
| Accrington |
Phone | |
| Blackburn |
Internet | |
| Littleborough |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Burnley, England
Latest outage, problems and issue reports in Burnley and nearby locations:
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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🚂🏳️🌈Meowty McFly
(@martyncodes) reported
from
Ramsbottom, England
Or generally poor connection on @EE 👀
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙
(@AlexWilliams01) reported
from
Ramsbottom, England
@EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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jomufc4ever 💙
(@joguy1967) reported
from
Ramsbottom, England
@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Rebekah Swan
(@RebekahSwan2) reported
from
Ramsbottom, England
What is going on with the @EE service? Nothing for 3 days! No communication either.
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Thwaites
(@lffpicard) reported
@EE I started working at Gatwick airport last year and my then provider was useless. I switched both my mobile and broadband to #ee and the signal was great 5g all over airport etc. A year later and I struggle to even get 4g now. It's kinda depressing really. Sort it out please.
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Laura Friery
(@FrieryLaura) reported
@EE signed up to ee but due to a house move and you not supplying to the area, we had to unfortunately go elsewhere, we were supposed to receive a bag to return the kit and haven't yet? Could someone help, can't log into EE account as my husband has also changed his number
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Lu
(@LuanDeakin) reported
Never ever go with @bt_uk or @EE was asked to swap over, mis sold products, over billed and now on day 17 of trying to get a resolution. Was a decades long customer!
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David G1ZQC @Museum_Hub 🇷🇺 🇵🇸 🇬🇧
(@David_G1ZQC) reported
@EE Thanks, that number is flagged as a scam, wanting bank details. I simply never respond to any cold callers... Perhaps a rethink of company policy is in order.?
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Andrew Coulson
(@andrewcoulsonn) reported
@EE Still doesn’t solve anything, this issue has been happening for some years now. If you can’t make the service work then maybe I should leave the carrier and head to a competitive network.
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Cumbernauld Burgerbach
(@RespottedYellow) reported
The @EE app might be the worst thing to have existed. Ever.
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Clinton Eyong
(@ClintOfficial) reported
@EE I'm seriously struggling here. I need to speak to someone in customer service. I've tried the website chat, I can't make calls and I've DM'ed you. Appears it's all automated leading to nowhere. Can a human being please check the messages and get back to me please?
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Big Legg
(@LeggBig8801) reported
@EE Hi @EE, I'm using your 5G mobile broadband (ZTE G5B) and need a public static IP for gaming and remote access. Currently stuck behind CGNAT. Can you help or advise if it’s possible on my plan?
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Astor Tate
(@astortate) reported
Had a lovely chat with an @EE representative yesterday. My complaint was resolved by favourably. Thank you!
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Adam White
(@superchincilla) reported
Been an @EE customer for 18 years, from when it was t mobile, and am on a really good sim only deal. That doesn’t seem to matter to them though, as when I spoke about upgrading to a new plan the prices were absurd. In the agents own words, we’re EE, we do t need to