EE Outage Report in Colne, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colne, Lancashire, England
The most recent EE outage reports came from the following cities: Nelson, Todmorden, Rossendale District, Clitheroe, Burnley, Colne and Sowerby Bridge.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Frangipani Night (@FrangipaniNight) reported from Skipton, England
@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭
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Lisa Bloor (@LisaBloor) reported from Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Angela Thornton (@thornton_angela) reported from Burnley, England
EE where is our signal been poor most mornings this week ! @EE
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Mike Holden (@MikeHolden42) reported from Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Spring into Action (@SpringAndYou) reported from Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Jackie Rawstron (@jackiefromaccy) reported from Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Memorial Minders (@barden_derek) reported from Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻 (@StuartHarling) reported from Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Sophie Holdsworth (@sophxholdsworth) reported from Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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#NoBlend (@nickynoblend) reported from Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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SwissArmyBeard 💙 (@MezOfSteel) reported from Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Debbs ..... (@lillmissd) reported from Queensbury, England
My iPhone 8plus has said no service since yesterday, I’ve turned off/on, taken SIM card out, done soft reset, reset network settings and still no service ... anyone have a clue what to do next @EE @Apple @AppleSupport #iphone8plus #ee #apple #iphone
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Sam Yates (@Sam_yates4) reported from Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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James Mackenzie (@Kenzie1975) reported from Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clarky #afc 🎗 (@YesClarky) reported
@EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?
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Lauren McCourt (@lrnn) reported
@EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.
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Joe (@CPFCknighty) reported
@EE your broadband is **** goes down more than grealish
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Elizabeth Haywood (@EZHaywood) reported
@EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis
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Karen Young (@Kareneve66) reported
@EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.
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Ally 🇦🇺🇮🇹 (@Ally1889) reported
@EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest
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. (@jordpa3) reported
@EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?
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scott 🌟 (@scottmichaell_) reported
5G on #ee is crap, full service and the speeds are horrendously slow. @EE
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marina betteridge (@weenbett) reported
@EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone
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TheSardonicScot #wetheplayers (@SardonicScot) reported
@EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke