EE Outage Report in Colne, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Colne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colne, Lancashire, England
The most recent EE outage reports came from the following cities: Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Total Blackout | |
| Burnley |
TV | |
| Rossendale District |
Internet | |
| Rossendale District |
Internet | |
| Nelson |
Phone | |
| Accrington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Sarah
(@JoviGirl_1980) reported
from
Greetland, England
@EE hi, I've transferred my number onto a different network as from today. Do I need to do anything to cancel with you??
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JB
(@JB10MILLION) reported
from
Addingham, England
@EE I have no phone signal. Yet again ....and again I wasn't informed of the 'planned work'.. even I though I was informed last time this happened that I would get an e mail about any 'planned work'...beyond a joke now
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Rob
(@HillWalker70) reported
from
Salterforth, England
@EE please could someone contact me regarding a complaint
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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SwissArmyBeard 💙
(@MezOfSteel) reported
from
Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kieren noden
(@strydz10) reported
@moldypeacher @EE I didnt get any update i downloaded the dpd app sign in with the same details i ordered with and it came up with my order and it came today with no text or email to say when it was coming
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UmmHamish
(@UmmHamish) reported
@EE I have just had a call from 01462 341326. Is this one of your numbers? The person was very aggressive and rude and was asking for personal details.
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iD Mobile
(@iD_Mobile_UK) reported
@amoffa50 @EE You are welcome, if we allow the team who are dealing with it sometime today and if they do not complete this to your satisfaction messages, we don't want cause any confusion at this moment in time so will give them the opportunity to fix the issue-Craig
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andy
(@andrew_moor) reported
@EE what’s happening to our phone signal, yet again NOTHING
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Tink
(@SlySmileCharlie) reported
@EE Judging from my miserable experience with you, I wouldn’t bet on it! Absolutely shocking customer service - beware people go with another provider!
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Lucy Sharp
(@LucySharppp) reported
@morganwalkertay I got the iPhone 11 with @EE when they where brand new but the price they want to upgrade me to the iPhone 13 is a lot more which I can’t justify paying for😬 3 is the cheaper option just wondering what they’re like as a network
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Katie
(@Katie74174791) reported
@EE Hi, i'm trying to upgrade by phone online but it is stuck on a buffer icon when checking out. I have tried 5 times this morning and same problem every time.
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#3008
(@amoffa50) reported
@iD_Mobile_UK @EE Thank you for asking 🙏Allegedly being investigated !!! Two days running I have contacted customer services both agents say they have fixed issue but I must wait 24 hours for number to receive incoming calls 😢
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Carol Campbell
(@googley79) reported
@EE I've been trying to get hold of someone for days to inform I haven't received my upgrade returns pack. The number you provided to contact is incorrect! Can someone please help? I don't want a £275 charge cause you're not helping me
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Greg Spanner
(@GDS_2810) reported
Never been anything but disappointed with the level of service from @EE and their inability to try and retain loyal customers 🙄