EE Outage Report in Colne, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colne, Lancashire, England
The most recent EE outage reports came from the following cities: Burnley, Rossendale District, Nelson, Accrington and Barnoldswick.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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Lisa Bloor
(@LisaBloor) reported
from
Baxenden, England
daughter 12 week isolate with her grandma. daughter extremely high risk & her grandma is high risk 77 @EE have promised several times to fix their landline and internet. Never turn up. YOUR PUTTING THEM AT RISK NOW FIX IT. 3 baxenden house BB5 2RU #CoronaCrisisuk #IsolationLife
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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JB
(@JB10MILLION) reported
from
Addingham, England
@EE I have no phone signal. Yet again ....and again I wasn't informed of the 'planned work'.. even I though I was informed last time this happened that I would get an e mail about any 'planned work'...beyond a joke now
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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#NoBlend
(@nickynoblend) reported
from
Rawtenstall, England
@EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it has been down for a couple of days now! Just messaging them now
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Sophie Holdsworth
(@sophxholdsworth) reported
from
Colne, England
@jamesbennett66 @EE Yeah it’s completely down and they don’t know when it’s gunna be back on
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Dwayne Waddy
(@Waddy17) reported
from
Whalley, England
@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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SwissArmyBeard 💙
(@MezOfSteel) reported
from
Sowerby Bridge, England
@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!
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Sam Yates
(@Sam_yates4) reported
from
Burnley, England
Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE numerous times I’ve contacted you to try and resolve my WiFi connection issues, numerous engineer visits(another booked today that we were let down by) just want my contract to end so I can go elsewhere. Never had such a shocking experience/service
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
@EE your broadband service is an absolute joke! This has gone on for far too long, being thrown off our router and now struggles to view anything on WiFi #nothappy #useless #notfitforpurpose
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝕜𝕖𝕝𝕝𝕖𝕪
(@lawdhaveMRSA) reported
@EE Yes he did fix it today thankfully! No issues thus far.
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Paul Newman
(@BollowTheFelly) reported
@EE Hi my view there are no quiet times I was told, so how can there be busy times the opposite has to be true as well, my view is it is a staffing level issue, and you guys are short staffed, I eventually got through and topped up..
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Sana
(@LadySs) reported
@EE 🤬🤬🤬🤬 was just querying my upgrade because I told the agent after he found few prices that I would think about it he put the phone down !!! Am literally sat here with my mouth open in shock 😳 you need to listen to our call DISGUSTED
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Meady
(@LittleGemMeady) reported
@EE is there broadband issues in Fleet Hampshire??
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Henry Broadbent-Jones
(@hbroadbentj) reported
@EE Hi Andrew, appreciate it. I phoned up after and appear to have the issue resolved 👌🏻
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James
(@Ffgtwisted) reported
@EE can you please clarify if a customer is on universal credit they can get a discounted package with yourselves?
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LSI Talent
(@LSITalent) reported
@EE Still nothing. Off for over 2 weeks end of October and been off again now for 10 days. Can't get anyone in customer service. Please have somebody contact me. I am co stand paying for something I don’t have.
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OJ🍊
(@OJRawlings) reported
@EE are awful to use data abroad in UAE. How are you charging me £6.75 a day for only a maximum of 500MB with no option to have unlimited data🙄
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𝕜𝕖𝕝𝕝𝕖𝕪
(@lawdhaveMRSA) reported
@EE Everyone at EE has been very lovely and I had some extra data added to my mobile service, but I’m still paying for a service I didn’t actually receive for the majority of the month. My bill is due soon as well.
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Andy Haughan
(@globalhoohan) reported
@MarcAllera @EE Why don’t you come up and meet your customers on the ‘frontline’ in Uig, Isle of Lewis. We’ve got some feedback on your customer service to share with you. Just don’t expect to make any calls or use WiFi while you visit us. Open invite, come and hear it first hand.