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EE outages and service status in Accrington, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 4 outage signals in the last 24 hours around Accrington, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 2, 12:11 PM GMT+1.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 10% TV (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Accrington come from postal codes BB5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Accrington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Accrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Accrington, England

The most recent EE outage reports came from the following cities: Blackburn, Bury, Rossendale, Rochdale, Accrington, Burnley, Chorley, Clitheroe, Bolton, and Todmorden.

CityProblem TypeReport Time
Blackburn Wi-fi 5 hours ago
Blackburn Internet 6 hours ago
Blackburn Wi-fi 7 hours ago
Bury TV 8 hours ago
Rossendale Phone 3 days ago
Blackburn Internet 5 days ago

Nearby cities with recent reports

Blackburn

4 recent signals

5 hours ago
Bury

1 recent signals

8 hours ago
Rossendale

1 recent signals

3 days ago
Rochdale

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Accrington, England

Latest outage, problems and issue reports in Accrington and nearby locations:

  • Todd_Swain
    Todd Swain (@Todd_Swain) reported from Rochdale, England

    @EE any reason why I’m struggling making phone-calls ? Signal has been terrible last few days. Rochdale - Greater Manchester

  • Rachel_K_Music
    Rachel Kelly (@Rachel_K_Music) reported from Rochdale, England

    @EE thanks for completely blanking me today. The issue still has not been resolved. So much for customer service! I won't be paying my bill until this is rectified as I refuse to pay for a service I'm not getting!

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • Richard_Bee
    Richard Bee (@Richard_Bee) reported from Bury, England

    Who remembers when @EE gave out those power bars, then recalled them because they didn't work... And never gave them out again.

  • Pear_shaped30
    Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    @EE here we go again!What’s the cancellation policy for fibre broadband?Fed up of it dipping in and out.Countless engineers sent out, nobody can fix it and then we just get forgotten about.Appalling service all round.Using up monthly data on mobile phones!

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

  • jelly885
    Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • jay8mahony
    Jay O'mahony (@jay8mahony) reported from Rochdale, England

    @EE Txt service not much help, with my contact up, I think il have a shop around

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • Emmawills1974
    Emlou (@Emmawills1974) reported from Brierfield, England

    For the last week @EE has been dodgy at best. Calls failing, calls not connecting, no signal despite my phone saying there is. Poor for a company this big and bloody irritating

  • Waddy17
    Dwayne Waddy (@Waddy17) reported from Whalley, England

    @EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • lydiacharnley_
    Lydia Charnley (@lydiacharnley_) reported from Great Harwood, England

    @EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • Sam_yates4
    Sam Yates (@Sam_yates4) reported from Burnley, England

    Working from home is great until you get a power cut and no water supply in a place where @EE signal is literally non existent....

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • SpringAndYou
    Spring into Action (@SpringAndYou) reported from Great Harwood, England

    @EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

  • SouthernLad21
    Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BakeronBusiness
    Richard Baker (@BakeronBusiness) reported

    @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…

  • ahmetdouas
    Ahmet Douas (@ahmetdouas) reported

    @status_is_down @EE I’m down

  • ezyjules
    Jules Ehrhardt (@ezyjules) reported

    @EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE been trying all day to speak to someone about my WiFi router which can’t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service

  • DanBish2332
    Dan Bishop (@DanBish2332) reported

    @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

  • MasterlyAmateur
    Cameron (@MasterlyAmateur) reported

    @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

  • taliena
    Natalie Marchant (@taliena) reported

    @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

  • Stuff1646
    Json (@Stuff1646) reported

    @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

  • Mrhalfandhalf8
    Samuel Pierce (@Mrhalfandhalf8) reported

    @EE hi ee i need help with a order infomation ill send a dm

  • davidofsussex
    David (@davidofsussex) reported

    @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.