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EE Outage Report in Preston, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Lancashire, England 09/18/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Chorley, Preston, Southport, Lytham St Annes, Ormskirk and Leyland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomChorley Phone
United KingdomChorley Phone
United KingdomBlackburn Internet
United KingdomChorley Phone
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

  • barden_derek Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • PCCNS_Lyn LynLawrenson (@PCCNS_Lyn) reported from Pilling, England

    @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

  • davejthorp The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • pastrywuff 🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • AkubatSuhail Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • chriswords1 Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • Crawlspace71 Mark Scowcroft (@Crawlspace71) reported from Kirkham, England

    @EE Anyone aware of EE outage issues in Kirkham area PR4

  • pastrywuff 🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • johnpotterLD Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • TheFootyTog Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • stuartpbuckley Stuart Buckley (@stuartpbuckley) reported from Tarleton, England

    @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • GPCamies Gareth (@GPCamies) reported

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care it seems they don't!.

  • kirstyannwelsh kirsty ann smith (@kirstyannwelsh) reported

    @mouthwaite @EE Left EE Years ago because of awful service! Never ever again

  • RedKugaUK Debz aka Red Kuga UK (@RedKugaUK) reported

    @mouthwaite @EE Some of you need to wind your neck in. No matter how much money you have if you buy something then your entitled to a decent customer service. The lockdown is almost over and people should be getting back to their jobs so there's no reason for not answering, they should be on it!

  • Jazzito Jazz 123 (@Jazzito) reported

    @mouthwaite @EE I totally agree I was with them for 19 yrs + when they were ‘orange’. They were S***t every week I got fault messages, my reception in my house was crap and I complained constantly about their customer service. I’ve finally left now. I got a good deal for my daughter tho. 😰😰

  • GaynorHenshaw Gaynor (@GaynorHenshaw) reported

    @mouthwaite @EE I haven't had good customer services in months from anyone. It would appear people are no longer in their jobs or other people's issues. Sad but this is based on experience

  • sclondon SCLONDON (@sclondon) reported

    @Apple @EE I'm stuck in a Kafkaesque security nightmare. My son's phone is broken beyond repair but can't proceed with a claim until the 'find my phone' feature is removed. Can't get into the icloud account. Proof of purchase is insufficient. What to do?

  • lucygitsom lucy (@lucygitsom) reported

    @MeStressymummy @mouthwaite @EE Wow!! I think that is a bit uncalled for! No matter what anyone is going through she has the right to good customer service. Calling someone a Brat is completely childish in my opinion. No need!

  • EmilyFarndon1 Emily Farndon (@EmilyFarndon1) reported

    @mouthwaite @EE Can't fault EE have really bad credit because of ex husband yet EE gave me a contract and it's obviously increased my credit, I had a recent issue and couldn't pay on bill date yet they reconnected my phone and allowed me to pay on the date I said I could

  • Tiffany49070477 Tiffany (@Tiffany49070477) reported

    @mouthwaite @EE This is why I left them. They are shite at customer service