EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, and Preston.

City	Problem Type	Report Time
Blackburn	Internet	3 days ago
Blackburn	Internet	24 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Suhail Akubat (@AkubatSuhail) reported 12 seconds ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  ♠Bainsey♣ (@adam1baines) reported 3 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  emily (@emmason93) reported 7 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

• 
  The Strictly Spoiler (@davejthorp) reported 9 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  LynLawrenson (@PCCNS_Lyn) reported 17 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  Gaya (@G4Y4) reported 18 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Kerry M (@KerryM83081147) reported 22 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  ♠Bainsey♣ (@adam1baines) reported 23 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

• 
  David (@dave6018) reported 25 minutes ago from Penwortham, England

  @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

• 
  Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported 32 minutes ago from Preston, England

  @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

• 
  ♠Bainsey♣ (@adam1baines) reported 39 minutes ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  K e r r i (@KerryM811) reported 40 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  Adam Platt (@AdamPlatt95) reported 41 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  The Truth Detective (@detective_truth) reported 41 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  David (@dave6018) reported 44 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  Amy Prescott Diaz (@MoCuishle_) reported 44 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  YS (@thebeardedref95) reported 44 minutes ago from Preston, England

  @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 44 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  The Truth Detective (@detective_truth) reported 54 minutes ago from Horwich, England

  @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 59 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 2 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Bungle1976 (@bungle_1976) reported 3 minutes ago

  @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 4 minutes ago

  @Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it

• 
  Melanie Kibblewhite (@MelanieK1957) reported 7 minutes ago

  @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.

• 
  UniTED (@tedio74) reported 11 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Mark (@Mark14182043442) reported 17 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Kenguin (@Kenguin34) reported 19 minutes ago

  @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

• 
  REALLY2 (@JimNewcomb10) reported 19 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Ace (@Ace053381840899) reported 22 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  Alan Roberts (@AlanRob68902430) reported 24 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come