EE outages and service status in Preston, England
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- EE generated 1 outage signal in the last 24 hours around Preston, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 27, 3:39 PM GMT+1.
- Internet (64%)
- Wi-fi (14%)
- TV (14%)
- E-mail (7%)
The latest reports from users having issues in Preston come from postal codes PR2 and PR4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 22 hours ago |
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Wi-fi | 5 days ago |
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6 days ago | |
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Internet | 6 days ago |
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TV | 7 days ago |
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Internet | 17 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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The Strictly Spoiler (@davejthorp) reported from Preston, England@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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LynLawrenson (@PCCNS_Lyn) reported from Pilling, England@EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England@Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh
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Kerry M (@KerryM83081147) reported from Mawdesley, England@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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emily (@emmason93) reported from Preston, England@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Adam Platt (@AdamPlatt95) reported from Chorley, England@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, EnglandYou know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!
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David (@dave6018) reported from Penwortham, EnglandIn the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Sam Mawdsley (@sam_churchstile) reported from Croston, England@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Stuart B Walsh (@Stooeyuk) reported from Preston, EnglandHey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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David (@dave6018) reported from Penwortham, England@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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The Truth Detective (@detective_truth) reported from Chorley, England@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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mrs kelly jackson (@kelly394) reported from Preston, England@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
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Pete Burns 🍥 (@TheFootyTog) reported from Croston, EnglandJust got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Searle (@PeterSe38295412) reported@EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.
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Lauren Holmes (@ooLaurenn) reported@EE hi, do I have to ring up to cancel my internet after my contract is up?
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Katharinebarton (@katharinebarto6) reported@TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!
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Sarah Dixon (@SiDix67) reported@EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.
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Sean hgxn (@sean8lfc) reported@EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful
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Beney (@BeneyHewson) reported@EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)
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Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported@EE hi there need some help please. We have disconnected our broadband services and been asked to send back out router however we haven’t received any packaging or the QR code that had apparently been sent. How do I get another sent to us asap so we can post? Thanks
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Toby #FBPE #FBPA (@tobybmth) reported@TomTugendhat @O2 @EE Yes there is a massive problem with phone signal however it didn’t start in July 2024. What were you all upto? Were you busy virtue signalling?
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??