EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn.

City	Problem Type	Report Time
Blackburn	Wi-fi	7 days ago
Blackburn	Internet	18 days ago
Blackburn	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  ♠Bainsey♣ (@adam1baines) reported 23 seconds ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  The Truth Detective (@detective_truth) reported 22 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  Kerry M (@KerryM83081147) reported 23 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  David (@dave6018) reported 25 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  Adam Platt (@AdamPlatt95) reported 25 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  Stuart B Walsh (@Stooeyuk) reported 27 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  The Truth Detective (@detective_truth) reported 27 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  ♠Bainsey♣ (@adam1baines) reported 28 minutes ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  Adam Platt (@AdamPlatt95) reported 30 minutes ago from Chorley, England

  @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

• 
  Chris Williams (@chriswords1) reported 31 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Melanie Lewis (@melbluenose) reported 32 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  K e r r i (@KerryM811) reported 37 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  David (@dave6018) reported 40 minutes ago from Penwortham, England

  @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

• 
  LynLawrenson (@PCCNS_Lyn) reported 42 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  David (@dave6018) reported 43 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  mrs kelly jackson (@kelly394) reported 44 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  Pete Burns 🍥 (@TheFootyTog) reported 46 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Mark Scowcroft (@Crawlspace71) reported 46 minutes ago from Kirkham, England

  @EE Anyone aware of EE outage issues in Kirkham area PR4

• 
  Stuart Buckley (@stuartpbuckley) reported 53 minutes ago from Tarleton, England

  @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

• 
  Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported 54 minutes ago from Preston, England

  @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason tulip (@Jasont72) reported 7 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Debbie Kirby (@DebbieK88257137) reported 9 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  ⚫️ ElleQat (@BaroqueChic) reported 11 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Bruce A Wayne (@AWayne26231) reported 14 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 16 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Thomas Payne (@trickytrees12) reported 17 minutes ago

  Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 17 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

• 
  AFCdonnilad (@afcdonnilad) reported 18 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  André (@voidmode) reported 18 minutes ago

  @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

• 
  prettyboy~~ (@limitiskii___) reported 18 minutes ago

  @Abdulqowiy_ @EE bro wtf