EE outages and service status in Preston, England
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- EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 18, 7:55 PM GMT+1.
- Internet (36%)
- Wi-fi (27%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
- Phone (9%)
The latest reports from users having issues in Preston come from postal codes PR4 and PR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Preston, Blackburn, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 1 day ago |
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Total Blackout | 9 days ago |
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Internet | 14 days ago |
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Wi-fi | 17 days ago |
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Internet | 17 days ago |
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Wi-fi | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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The Strictly Spoiler (@davejthorp) reported from Preston, England@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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YS (@thebeardedref95) reported from Preston, England@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
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Aidan Blunt (@jablunt71) reported from Chorley, England@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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Suhail Akubat (@AkubatSuhail) reported from Preston, England@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Chris Williams (@chriswords1) reported from Rufford, EnglandMassively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me
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David (@dave6018) reported from Penwortham, EnglandIn the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Mr F (@FaronYoung72) reported from Penwortham, England@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol
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Annie McKeown (@anniemckeown) reported from Leyland, England@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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♠Bainsey♣ (@adam1baines) reported from Preston, England@EE check your DMs to me ive sent pics of what i request im not a happy customer
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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emily (@emmason93) reported from Preston, England@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Stuart Buckley (@stuartpbuckley) reported from Tarleton, England@EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.
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The Truth Detective (@detective_truth) reported from Horwich, England@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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The Truth Detective (@detective_truth) reported from Chorley, England@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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Kerry M (@KerryM83081147) reported from Mawdesley, England@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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mrs kelly jackson (@kelly394) reported from Preston, England@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mugiwara Arthur 🏆 (@KingArthur22038) reported@Gazmeister01 @England @EE Never said I was English did I?
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Ollie Stokes (@Ollie_Stokes27) reportedI’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Danny Healy (@DannyHealy9) reported@EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.
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Xuccesfull (@Xuccesfullzgsv) reported@England @EE Djed Spence worst right back in history of football
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Andrea Cook 🧷 💙 (@F3Lollipops) reported@EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.
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n (@nigsnooker) reported@EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something
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Zak ₄₄ (@ZRuns0nCoffee) reported@EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?
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Fi (@LetsTweetPotter) reported@EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in
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Derek (@DerekAllan61) reportedObviously I @EE don't give a flying **** about customer service