EE Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Preston come from postal codes PR1, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Southport, Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| Blackburn |
Internet | |
| Preston |
Phone | |
| Lytham St Annes |
Phone | |
| Preston |
Wi-fi | |
| Preston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
-
♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
-
Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
-
David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
-
Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
-
Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
-
emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
-
Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
-
♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
EE Issues Reports
Latest outage, problems and issue reports in social media:
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callum smitherman
(@sgtdusk) reported
@EE Why is it that big companies like EE are brilliant at taking your money ASAP but when it comes to fixing any problems you have with their devices they give the most appalling customer service I would be so ashamed if I dealt with a customer the way I have been dealt with EE
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Febstar
(@febstar) reported
@Magicman1980 @EE Not really, showing the difference good men can make if they stand up to things instead of laughing along. Victims of hate or crimes shouldn't be left with the job of fixing the problems someone else has given them. They need support from those who aren't being targeted.
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Chris Halford
(@chrisbh1000) reported
@ee your service is terrible. Have you ever tried calling you?
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Rachel Horne
(@81HorneY) reported
@EE I recently bought a £10 roaming add on in may and it’s still active on my account, how do I cancel the add on ? Tia
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Stretch
(@Stretch39818963) reported
@EE Oh **** just renewed my contract.
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Fordilini
(@IamFordy) reported
This is really poor from @EE.. broadband speed a fifth of what was promised and no engineer for another 10 days. I've been offered unlimited mobile data, but the signal in my area is poor so I'm basically on dial up speeds for the foreseeable with no alternatives🤬
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Dan Fuzz 🟠🌤 🥦🍺
(@dan_fuzz) reported
@EE Signal issues in TN39 4 DM is being ignored, or your reply isn’t coming though. Tried calling tech support twice, just get stuck on hold, being told every minute or so, that my call is important...
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Theresa
(@malteserlea) reported
@EE I got a new phone and now my signal is worse. Still with you guys. Don't get it! Help a girl out!
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Gwenny Eva: your dude-friendly egalitarian lebbi
(@GwenEvaBearLuvs) reported
@EE And I'm telling you—again—men are only responsible for half of it. It's everyone's problem, so yes, EVERYONE should be asked to take accountability. Women commit the majority of DV, half of SA, and virtually ALL false allegations. They are just as much to blame. This is PROVEN.
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Sherie
(@Eirehs84) reported
@EE I have a contract in my sisters name, and when it runs out, I want to cancel and have an account myself. Can I use the PAC code from my current, and take my number with me, even though it'll be a different name? I need to keep my number.