EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Lytham St Annes, Blackburn, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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Mr F
(@FaronYoung72) reported
from
Penwortham, England
@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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mrs kelly jackson
(@kelly394) reported
from
Preston, England
@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dens
(@denisejaynex) reported
Absolutely not about @EE messing me about when they act like they’re giving you good deals 🙃 and then take the absolute piss with customer service calls
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The Swearing Welshman
(@SwearWelsh) reported
@EE so, knowing there is an issue with your smart router’s firmware capping users upload speeds to 50mbps When can I expect for to fix it? It’s really not acceptable when this issue was fixed by BT 2 years ago
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Mike remnant
(@Dorkzy95) reported
@EE having issue with getting hold of someone that can help me get a returns bag sent for a device I'm using as part of my trade in. Tried calling a few times this evening with no luck. Please assist
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Spunky Mac spunx
(@Jackson_dixon_d) reported
@4realsmith73 @EE How about not being obnoxious as ****
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Dillon
(@Dillon_Cohen) reported
@EE The service is definitely faster with roaming on. Without roaming YouTube doesn’t load, Twitter is very slow etc. With it on, I can watch YouTube in 720p. All I really want to know is whether I’ll be charged for using it. And no I’m not travelling soon only within the UK.
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AJ
(@appariciojunior) reported
@EE they cant do more upfront deposits, so monthly does not change, unfortunately, your UX and Service Designers should understand more about users, and what is a PACKAGE BUILDER. As a customer, I should have the freedom to choose the BASIC terms of the contract. any company does it.
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Cameron Clark
(@Camclarky) reported
@EE I've got a galaxy flip and I'm getting lines where it folds.. Help!
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de_stijl Synth/Bass
(@IbbyPoly) reported
@EE Can I make something clear to Break your miss information over letting a normal household take over comms/radar and land a plane Would Never be Allowed to happen - think you should pull that add and explain.
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Jenny Gene 🏴🇺🇦
(@MachinesJenny) reported
@EE If you want to talk to me about my account, DM me. Otherwise, fix your website.
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The CEO of Crypto
(@0xKDcrypto) reported
@EE Hello, I am currently abroad and not sure when I'll be back yet. I Can't call.I paid my bill as my account said it was closed.I need my number activated again it's an emergency as it's the only UK number I have and I don't have access to call or receive msgs.