EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	9 hours ago
Blackburn	Internet	22 hours ago
Blackburn	TV	8 days ago
Blackburn	Internet	8 days ago
Blackburn	Wi-fi	9 days ago
Blackburn	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Mark Scowcroft (@Crawlspace71) reported 3 minutes ago from Kirkham, England

  @EE Anyone aware of EE outage issues in Kirkham area PR4

• 
  David (@dave6018) reported 3 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

• 
  The Truth Detective (@detective_truth) reported 5 minutes ago from Horwich, England

  @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

• 
  Kerry M (@KerryM83081147) reported 12 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  Melanie Lewis (@melbluenose) reported 13 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  Aidan Blunt (@jablunt71) reported 15 minutes ago from Chorley, England

  @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

• 
  Pete Burns 🍥 (@TheFootyTog) reported 16 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Amy Prescott Diaz (@MoCuishle_) reported 18 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  LynLawrenson (@PCCNS_Lyn) reported 21 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  Stuart B Walsh (@Stooeyuk) reported 24 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 27 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  Adam Platt (@AdamPlatt95) reported 28 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  Annie McKeown (@anniemckeown) reported 30 minutes ago from Leyland, England

  @EE Just strared to work after a week of not working all good now hopefully 🙈👍

• 
  ♠Bainsey♣ (@adam1baines) reported 31 minutes ago from Chorley, England

  @EE Yes and they did no help at all im really not happy

• 
  emily (@emmason93) reported 31 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  Chris Williams (@chriswords1) reported 52 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  The Truth Detective (@detective_truth) reported 52 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 54 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  Gaya (@G4Y4) reported 55 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  ♠Bainsey♣ (@adam1baines) reported 55 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GEORGE (@gogs42) reported 6 minutes ago

  @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

• 
  Kyah_Music (@KyahMusic) reported 7 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  Dave Read (@Yamanx1) reported 10 minutes ago

  @EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year

• 
  Jamie F-Welsh (@punkikin) reported 12 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  Equilan (@Equilan) reported 13 minutes ago

  @EE any further advice that doesn't work @EE?

• 
  Adniel💙 (@OdumahDaniel) reported 14 minutes ago

  @England @EE You’re very stupid. Man of the match for which useless game? Bunch of animals can’t beat New Zealand properly and u are asking who is my man of the match. The players the coach and admin you’re all big fools.

• 
  Jack (@jqckdawson) reported 14 minutes ago

  @EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.

• 
  ollie thorne (@ollie_thorne) reported 14 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  enter the price please (@y2Jtwo) reported 15 minutes ago

  @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?

• 
  Paul Leetham (@leetham_paul) reported 16 minutes ago

  @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone