EE outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 29, 9:59 PM GMT+1.
- Internet (60%)
- Wi-fi (30%)
- TV (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Blackburn, and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
TV | 7 days ago |
|
Blackburn
|
Internet | 7 days ago |
|
Blackburn
|
Wi-fi | 8 days ago |
|
Blackburn
|
Internet | 8 days ago |
|
Blackburn
|
Internet | 8 days ago |
|
Blackburn
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Sam Mawdsley (@sam_churchstile) reported from Croston, England@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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LynLawrenson (@PCCNS_Lyn) reported from Pilling, England@EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service
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K e r r i (@KerryM811) reported from Horwich, England@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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The Strictly Spoiler (@davejthorp) reported from Preston, England@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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Stuart Buckley (@stuartpbuckley) reported from Tarleton, England@EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.
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Stuart B Walsh (@Stooeyuk) reported from Preston, EnglandHey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃
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The Truth Detective (@detective_truth) reported from Chorley, England@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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♠Bainsey♣ (@adam1baines) reported from Preston, England@EE check your DMs to me ive sent pics of what i request im not a happy customer
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♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Yes and they did no help at all im really not happy
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Adam Platt (@AdamPlatt95) reported from Chorley, England@EE **** Turpin wore a mask you know! 😂 Appalling Service
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YS (@thebeardedref95) reported from Preston, England@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
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The Truth Detective (@detective_truth) reported from Chorley, England@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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emily (@emmason93) reported from Preston, England@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Annie McKeown (@anniemckeown) reported from Leyland, England@EE Just strared to work after a week of not working all good now hopefully 🙈👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hope is NOT a Strategy (@cunningstuntss1) reported@EE broadband down in HA9 Wembley area. Any idea when this will be resolved?
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kelly sleigh (@sleigh81) reported@EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting
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Surinder (@SurinderRehal) reported@EE Looks like their E E. X has broken down. Would not recommend how things like alarms, all the mod cons in the house don’t work. One of the biggest mistakes I’ve made. I’m going to consider sky and see what penalties they will cover for me if I leave E E.
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Paul 🖖 (@RonkaGuy) reported@EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?
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peter bruce🐟 (@peterbruce) reported@EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?
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Northumberland Wanderer (@GreenVapinGiant) reported@ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper
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Luke (@lukey_jt91) reported@EE I am fed up of losing signal every time I leave the house.
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Lennox Richardson (@lennyrfc) reported@EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?
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NathC (@Nath_Ceretti) reported@EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!
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Jim C (@Showmethetears) reported@EE Sadly the cottage I'm staying in has we WiFi on sim dongle so it doesn't work. Luckily I can connect in the pub to check messages but I'm not ringing customer service from a pub when surely you can just check your system and drop me a DM