EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, and Lytham St Annes.

City	Problem Type	Report Time
Blackburn	Internet	9 days ago
Blackburn	Internet	30 days ago

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  ♠Bainsey♣ (@adam1baines) reported 16 seconds ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 32 seconds ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  ♠Bainsey♣ (@adam1baines) reported 1 minute ago from Chorley, England

  @EE Yes and they did no help at all im really not happy

• 
  Pete Burns 🍥 (@TheFootyTog) reported 4 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Gaya (@G4Y4) reported 4 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  K e r r i (@KerryM811) reported 6 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  Chris Williams (@chriswords1) reported 7 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Adam Platt (@AdamPlatt95) reported 13 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  Amy Prescott Diaz (@MoCuishle_) reported 19 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  The Truth Detective (@detective_truth) reported 24 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  David (@dave6018) reported 24 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  LynLawrenson (@PCCNS_Lyn) reported 27 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  ♠Bainsey♣ (@adam1baines) reported 30 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  emily (@emmason93) reported 31 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 37 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  Annie McKeown (@anniemckeown) reported 45 minutes ago from Leyland, England

  @EE Just strared to work after a week of not working all good now hopefully 🙈👍

• 
  Melanie Lewis (@melbluenose) reported 55 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  YS (@thebeardedref95) reported 56 minutes ago from Preston, England

  @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

• 
  The Truth Detective (@detective_truth) reported 59 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  Mr F (@FaronYoung72) reported 59 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam J (@samj2501) reported 11 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  fiona (@fionach1) reported 12 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)

• 
  Brian Slater (@BrianSlater1976) reported 12 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 13 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Pamela Docherty (@pamie1984) reported 14 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  Craig Taylor (@blown_ranger) reported 18 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Gillian McKinnon (@giframac) reported 23 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  Jo J (@JoJay3363) reported 24 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Brian Slater (@BrianSlater1976) reported 25 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  william benstock (@will6310) reported 29 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture