EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Southport, Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
||
| Blackburn |
Internet | |
| Preston |
Phone | |
| Lytham St Annes |
Phone | |
| Preston |
Wi-fi | |
| Preston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
-
Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Hills
(@amugofjava) reported
Hi @EE. I have been a PAYG customer for years and as such still T-Mobile SIM. I now need to move to a nano SIM. Can I transfer to a nano and keep all my credit, boosters etc? Thanks.
-
🍓
(@lunangeless) reported
@EE absolutely not sorry your company literally has ruined my credit score and has got the debt collectors coming for me even though what had occurred was a mistake on YOUR SIDE. i will never ever join this company again
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MattKent
(@matt_reduce) reported
@Ofcom @EE Thanks will do, the service has been significantly below standard and they are failing to progress anything internally.
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Tracy Antonio MIAB cert.acc.
(@tracebicyturner) reported
@EE Well this is what they replied with: As an MVNO (Mobile Virtual Network Operator) and not an MNO (Mobile Network Operator), we do not own the network and some features such as texting all shortcode numbers
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Gary Curwood
(@gaza93) reported
@EE upgraded my contract to sim only a couple of days ago and ever since my phone has gone ridiculously slow. What have you done to it? This phone has worked flawlessly for the past 2 years before you updated my contract
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Joel Watson
(@Joel15W) reported
@EE I’m appalled by the way your retention team has acted today. After requesting a cancellation for a line, your rep then used bullying tactics and hung up the phone This leaves a bad taste for any existing customer, especially those who’ve been with you for nearly a decade
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TR
(@stormboi69) reported
@EE The link ask me to verify. Tells me my password is wrong. Despite just logging in. I change my password. Use that new Password. Told it’s wrong. Try again and now I’m locked out for 15 mins. Great start. constant issues trying to login to EE account
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Jessica Pullinger
(@jessicapulli) reported
@EE No problems I'll do that straight away
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Terry Gill
(@terry_gill) reported
@EE how is it that you can send a text a few weeks back saying you working to improve the service, and yet half the area has barely had signal since?
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names mean nothing anymore 🤣
(@thebrokendino) reported
@EE you need to give Lynsey in your customer services a raise! She's the best! #payriseforlynsey