EE outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 20, 12:55 AM GMT+1.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in Preston come from postal codes PR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Preston, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Wi-fi | 7 days ago |
|
Blackburn
|
Total Blackout | 11 days ago |
|
Blackburn
|
Internet | 14 days ago |
|
Blackburn
|
Internet | 15 days ago |
|
Blackburn
|
Internet | 23 days ago |
|
Blackburn
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Suhail Akubat (@AkubatSuhail) reported from Preston, England@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Annie McKeown (@anniemckeown) reported from Leyland, England@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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emily (@emmason93) reported from Preston, England@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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YS (@thebeardedref95) reported from Preston, England@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
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Kerry M (@KerryM83081147) reported from Mawdesley, England@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Stuart B Walsh (@Stooeyuk) reported from Preston, EnglandHey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃
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Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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Stuart Buckley (@stuartpbuckley) reported from Tarleton, England@EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.
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David (@dave6018) reported from Penwortham, EnglandIn the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Mark Scowcroft (@Crawlspace71) reported from Kirkham, England@EE Anyone aware of EE outage issues in Kirkham area PR4
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England@Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh
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K e r r i (@KerryM811) reported from Horwich, England@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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The Strictly Spoiler (@davejthorp) reported from Preston, England@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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Aidan Blunt (@jablunt71) reported from Chorley, England@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Graham (@BarnetAkela) reportedHad what I thought was an all singing all dancing business contract with @ee £65+VAT/month. Pricey yes but unlimited minutes, texts, data. Phoned client in USA. Turns out not on plan. Didn't pick up. Left 59 sec voicemail. I've been charged £2.57+VAT. For 59 secs. WHAT ********?
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Richard Stokes (@RSSWFC) reported@EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Barney & Chris (@AmbroseBarnaby) reported@EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local
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David Sullivan (Sully) (@DavidSu99220975) reportedIs there a problem today Have no Internet @EE
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plumberspensions (@plumberspensio1) reported@EE Can you please tell me who to contact re damage caused by Openreach contractor who was connecting EE WiFi but drilled through a water pipe. NWI fixed the leak and said would return to repair damage but now say MJ Quinn have told them not to carry out the repairs?
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jellybean1976 (@jellybean_7676) reported@EE @ee all I want to do is cancel roaming. The WhatsApp bot doesn't recognise what that means and I can't cancel it on the app or by logging in on the website (presumably making it deliberately hard to cancel).
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Steven O'Neill 🏴🇮🇪 (@steveon7) reported@EE Wasn't just mine was a few of ours phone not working
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Jim Gardiner (@jimmyg1972) reported@EE @paulmatt86 EEs standard response....visit coverage checker.....which does nothing.....standard of service has definitely got worse over the years...
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Mark Davison (@MarkDavisonUK) reported@KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over