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EE Outage Report in Preston, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, Preston, and Leyland.

CityProblem TypeReport Time
Blackburn Internet 6 days ago
Blackburn Internet 16 days ago
Blackburn Internet 20 days ago
Blackburn Phone 22 days ago
Blackburn TV 22 days ago
Lytham St Annes TV 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • chriswords1
    Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • AkubatSuhail
    Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • Crawlspace71
    Mark Scowcroft (@Crawlspace71) reported from Kirkham, England

    @EE Anyone aware of EE outage issues in Kirkham area PR4

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • TheFootyTog
    Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • johnpotterLD
    Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomserveBAS
    ThomserveBASolutions (@ThomserveBAS) reported

    @EE Nope, still broken.

  • AndyNeilWhite
    Andy White (@AndyNeilWhite) reported

    @Fiona_Jagger @EE EE are refusing to respond to, or acknowledge this problem, strange behaviour from them.

  • olive_blacklab
    Olive & Jim Black Labs (@olive_blacklab) reported

    @EE Hi we are having horrendous issues with the EE network on our GU24 postcode barely one dot of service showing on our phones! on your website all is apparently peachy despite a surge in our postcode reporting problems!!

  • honestdave1437
    onkybonk (@honestdave1437) reported

    @payneardo @EE My story is don’t use EE. 4G 3 bars and still can’t get internet. Can only use wifi. Useless network. Was ok at first now it’s just rubbish.

  • iSamTweets
    Sam Tweets (@iSamTweets) reported

    @EE is there an issue with data gifting? Trying for 3 days but there is an error on the app and the website.

  • AndyNeilWhite
    Andy White (@AndyNeilWhite) reported

    @jontybradley @EE That’s about 20 people who have reported this problem. Still no response from EE

  • Kaaayliii_xo
    Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE Can you please tell me how long it would take for the collections team to get in touch????? My bill is due today but I’m struggling so bad with money I can’t afford it. I can’t do promise to pay again & I won’t have enough money until 9th September.

  • Kaaayliii_xo
    Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE Your customer service is the worst. So diabolical. Imagine constantly ignoring me when I need urgent assistance.

  • bigsimo79
    Simon Barry (@bigsimo79) reported

    @EE can you tell me what my options are if I have any please? I dropped my phone and whilst it works its overheating. I took to EE store .they wanted £640 upfront to fix! Does EE buy back these phones? Can I get any kind of a deal on another phone? Thanks.

  • THFCDavey
    dave (@THFCDavey) reported

    @EE I need to give notice to end my contract but you don’t have clear information about this online, please help