EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, Southport, Preston and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Phone | |
| Blackburn |
TV | |
| Lytham St Annes |
TV | |
| Southport |
||
| Blackburn |
Internet | |
| Preston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
-
emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
-
♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
-
♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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Mr F
(@FaronYoung72) reported
from
Penwortham, England
@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol
-
Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
-
Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
-
emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
-
Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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mrs kelly jackson
(@kelly394) reported
from
Preston, England
@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Richmond
(@CraigRi34493206) reported
14 days with out Internet in the house @ee says its line problem bt open reach but they say its a problem with @ee with cards or some pish it does not get fixed to they will find them one less customer on inter etc and phone
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David drury
(@davidvikingflag) reported
@EE why no internet on mobile very poor happening too often . Looks like goodbye
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Jimmy Greenwood
(@jimmychimp) reported
@EE So according to your recorded voicemail answer phone you pride yourselves in customer service?? I wonder how long will it take you to direct message me when I tell your customers on Twitter of my recent dreadful experience? Your agents do not seem to have a clue
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David drury
(@davidvikingflag) reported
@EE absolutely shocking network have 4g and 3 bars but cant use data , have to do a personal hotspot with work phone @O2
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Luke
(@LukeDone) reported
@EE why does it seem to take days to respond to paying customers that are all having trouble with your network? I contacted you yesterday and haven’t been acknowledged
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Joneschris
(@manutdTOPFAN73) reported
@EE Am on phone to customer service when they answer holding for a while now but feel a bit robbed all these problems an u still want 40 quid bill this week @TalkTalk dm me best deal u can do on fibre pls 40 a month too much for me when it costs me 80 quid with drop outs play poker
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Joneschris
(@manutdTOPFAN73) reported
This country is crap I worked in retail all my life and up till 15 years ago u had to answer phone in ten rings or could get fined by trading standards . Now they tale 10 ******* years to answer @EE employ some people with ur massive profits I charging 30 quid for wasting my day
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Dan Cooper
(@dancooper301) reported
@EE Currently not able to make or receive any calls on my business contract. Your live chat says they can't help business customers, WhatsApp doesn't have any support options & the call centre didn't speak great English and just cut me off - what am I supposed to do?
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James Sutton
(@jamesbwfc) reported
@EE hi, tried to check my data usage via the usual web link but getting 'You don't have permission to access this resource.' is there a current issue?
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DakeyGOD
(@DAKEYGOD) reported
@EE Awful customer service, to expensive, and your deals are terrible compared to Virgin.