EE

EE Outage Report in Preston, Lancashire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Lancashire, England 02/24/2026 18:10

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomPreston Phone
United KingdomLytham St Annes Phone
United KingdomPreston Wi-fi
United KingdomPreston Phone
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • dave6018 David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

  • TheFootyTog Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • dave6018 David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • anniemckeown Annie McKeown (@anniemckeown) reported from Leyland, England

    @EE Just strared to work after a week of not working all good now hopefully 🙈👍

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • jablunt71 Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Yes and they did no help at all im really not happy

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • davejthorp The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matteatonelcock Matt Eaton-Elcock 💙 (@matteatonelcock) reported

    @EE I tried to ring today but the automated system just sent me in circles and just kept ending with there is an issue in your area. I wasn’t able to speak to anyone. It’s now the third day with no signal in SK13. Are you not able to assist?

  • lshall05 Lynn Hall (@lshall05) reported

    @EE Guide says I'll definitely call you back in 10 minutes (1338). Over 30 minutes later still waiting... Support has definitely gone downhill in the last couple of years.

  • _darkangel316 Sam 🦋 (@_darkangel316) reported

    @EE I have asked to speak to someone privately but I’m being told to call or use the app by the auto bot but I’m no longer a customer so that’s not possible so can my DM please be responded to? Thanks

  • AliciaZ1981 Alicia Z ⭕️ (@AliciaZ1981) reported

    Flaming broadband down, looks like I’m not watching #WWERAW or anything later. @EE fix it please.

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

  • George_MSc George MSc 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇳🇱🇺🇸 (@George_MSc) reported

    @EE Thanks for your response, appreciated and I may give it another go at the weekend, it's a shame because if it was reliable signal we would take 5 sims. Will try again and come back to you when done. 👍

  • W4NDUSSY Andrew (he/him) (@W4NDUSSY) reported

    @EE customer service is dogshit I'm never buying anything from you again

  • j_poppet 🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓 (@j_poppet) reported

    @EE Hello, yes I have restarted the phone multiple times. I also can't access your link as it requires sign-in and mine never works.

  • j_poppet 🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓 (@j_poppet) reported

    @EE hi, can you give me any indication as to why I've been on Emergency Calls Only since Saturday? Can't make any outgoing calls. Thanks.

  • briavelsjon Jon Pitts (@briavelsjon) reported

    @JLittledale @EE Try manually connecting to a different local network. That will either resolve the issue, or prove it to (very likely) an international call bar.