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EE outages and service status in Preston, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn.

CityProblem TypeReport Time
Blackburn Wi-fi 9 days ago
Blackburn Internet 21 days ago
Blackburn Internet 1 month ago

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • melbluenose
    Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • johnpotterLD
    Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • dave6018
    David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • PCCNS_Lyn
    LynLawrenson (@PCCNS_Lyn) reported from Pilling, England

    @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • thebeardedref95
    YS (@thebeardedref95) reported from Preston, England

    @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • FaronYoung72
    Mr F (@FaronYoung72) reported from Penwortham, England

    @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

  • stuartpbuckley
    Stuart Buckley (@stuartpbuckley) reported from Tarleton, England

    @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • kelly394
    mrs kelly jackson (@kelly394) reported from Preston, England

    @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • KerryM83081147
    Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • TheFootyTog
    Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

  • r45her
    Simon Pearce 😈🏒🤘 (@r45her) reported

    @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

  • JoJay3363
    Jo J (@JoJay3363) reported

    @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

  • Billyhawes
    Billy Hawes (@Billyhawes) reported

    I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

  • AndrewCarn1
    Andy Carn (@AndrewCarn1) reported

    @EE @SJG1007 So annoying...your a tech company with the worst app

  • gazmorgan77
    Gareth Morgan (@gazmorgan77) reported

    @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?