EE Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Lytham St Annes, Blackburn, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Lytham St Annes |
Phone | |
| Preston |
Wi-fi | |
| Preston |
Phone | |
| Blackburn |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
-
Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
-
David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
-
Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
-
Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
-
emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
-
Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
-
♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
-
emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
-
The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
-
♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sewwhatifiknit
(@sewwhatifiknit) reported
@EE hi, not had mobile network for 2 days and can’t get hold of anyone for help? Not great
-
Stigster
(@retsgitS) reported
@EE help! No wifi. Router has been flashing for an hour and can’t connect. Yesterday it was really slow. I’m trying to do school work😫
-
millie
(@milliconcarne) reported
@EE I was surprised as well but I can only assume either the employee is new or wasn’t clear on what she needed - have rarely had an issue with EE before hence the disappointment here. I will go into the store with her and discuss with your team there (1/2)
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birmingham sub accom
(@MNsfun) reported
@EE Lol. I live just outside the city Ctr and I've NEVER got 5g. I've seen zero difference from when I had O2.
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
-
millie
(@milliconcarne) reported
@EE I will be going into store with her to cancel this additional contract - as I am within my rights to do so - and we will secure a device elsewhere! I expected better from you guys!
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ashley steenson
(@ashleysteenson1) reported
@EE Just don’t ever leave the city cause then it’s crap
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Gallineau Romain
(@GallineauRomain) reported
@EE Hi I can’t access to live chat and I have an issue to transfer my mobile number to EE. can you help out?
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Kevin Uren
(@funkelgump) reported
@EE any ideas when service will resume in EX165JP. 4 days now! #refund
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millie
(@milliconcarne) reported
@EE that you can get the same phone on a payment plan for £30pm, compared to the £57pm she’s now being charged on a 24 month contract. I’m just really disappointed as I’m a long term customer (10 years) and I really feel the rep in store has taken advantage and upsold unnecessarily