EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Southport, Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Parody (Roj) - He/Him
(@RojParody) reported
My old phone is no longer covered by a LIFETIME WARRANTY because I've upgraded? The day BEFORE I get my new phone? That's not how "lifetime" works @EE. I'm beginning to wish I'd have left for a other network.
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Ben Halsey
(@halseyb) reported
@EE Can my organisation pay to add our website to your list of sites that EE customers are not charged for. We have introduced new mobile technology since Covid but have a unique problem we are looking to solve.
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Andy Mitchell💙
(@andymitchell73) reported
Was an @EE customer for over 10 years. Eventually ended my dealings with them in May and I’ve just discovered that they never cancelled the contract and I’ve been paying ever since. Seems an error at their end doesn’t = a refund 😥
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paul macready
(@duklaprm) reported
@EE just had a message saying maintenance work coming. Hopefully that will help me get 4G in my house.....
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JC
(@JamesConlon_) reported
My small win for today is I was paying far too much for my phone bill - managed to save a whopping £64 on my contract and now paying £20 a month. Massive thanks to Simon @EE Newcastle call centre for his help
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Mike
(@doctorcrank) reported
@EE I’m currently in Greece. For some reason, I can only roam on one network, whereas my partner who is also on EE with a similar contract can roam on any network. As a result I am getting no service while she gets 4G. Can you check if there’s a problem with my account/sim?
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David Wheatley
(@davwheat_) reported
Thankfully the UK is starting to deploy the 700 MHz spectrum, but for 5G usage. The reasoning behind it is to provide good 5G coverage as quickly as possible, but 4G 700 MHz may have been a better option, especially with @EE's Emergency Service Network.
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Bhavuk Arora
(@BhaavukAroraa) reported
@EE hi I never requested an account closure but I got an final bill with and when I login to my account it says account closed. And I am not in the country. How do I resolve this??
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ToThePoint
(@ToThePo72505978) reported
If you have been sold a 5G phone and do not have 5G on your area @EE will take you out of contract free and you can upgrade to a better service like @vodafone
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MayaYa🌙
(@Sailor_MayaYa) reported
@TheD1ceMan @VodafoneUK @EE Damn That's pretty bad I'm easily getting over 200MB/s on 4G most places