EE Outage Report in Preston, Lancashire, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Preston come from postal codes PR1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Lancashire, England 07/17/2024 06:10

July 17: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent EE outage reports came from the following cities: Preston, Chorley, Lytham St Annes, Leyland and Poulton-le-Fylde.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Total Blackout
United KingdomPreston Internet
United KingdomChorley Internet
United KingdomChorley Internet
United KingdomPreston Phone
United KingdomPreston TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • anniemckeown Annie McKeown (@anniemckeown) reported from Leyland, England

    @EE Just strared to work after a week of not working all good now hopefully 🙈👍

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Yes and they did no help at all im really not happy

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking not a happy customer

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • jablunt71 Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • dave6018 David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • davejthorp The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • dave6018 David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 6JBD Jonathan Duffy 🇺🇦🌱 (@6JBD) reported

    @EE I have a problem with roaming and have an urgent business meeting - I cannot get through to 150 #help #please

  • 1988Harrington Richard Harrington 🗿 (@1988Harrington) reported

    Okay @EE - as your call handler claims that front line call handlers deal with all complaints, who do I complain to about the rude, aggressive and sarcastic nature of your call handler? No point asking a colleague to do it. Are the any managers to take responsibility?

  • Jon_the_Deacon Deacon Jon (@Jon_the_Deacon) reported

    @MarcAllera @EE Only seem to be customer focused in terms of taking our money. Responding to complaints? No. Ethical sales practice? No. Listening to customers? Only enough to exploit them. I would advise everyone to look elsewhere for a mobile phone contract.

  • Allen_096 Ryan🇸🇱 (@Allen_096) reported

    @EE you have the worst customer service and the worst solutions of any company I’ve ever seen in my life. ******* awful

  • BobbleHeadZoe Zoe Elliott (@BobbleHeadZoe) reported

    Is @EE still not working for people? I left everything off ov3rnight but I have nothing

  • IAmChanges Changes (@IAmChanges) reported

    What network are y’all with cos this @EE life is not it worst ****** network going

  • _venus_in_furs Munchkin (@_venus_in_furs) reported

    @EE Hi EE do you have broadband issues in Southampton area. Mine has been down for a while today. I’ve tried restarting and factory reset on router etc.

  • Pandanicoleium Nicole Jupiter (@Pandanicoleium) reported

    @EE are you able to advise whether I have internet and mobile signal at home? I work from home and am currently in town hotspotting from my phone to work but need to return home. There are engineers in the area which usually results in a total blackout for me. I can dm my address

  • gspearing Graham of the First Age - out in Hinterspace (@gspearing) reported

    My sister is struggling to get her phone to receive calls with the new SIM. Went with @EE, but using @plandotcom for support. A *week* later still can't receive calls or voicemail. Another try with them this weekend Last chance will be a ferry to the Isle of Man to try and sort?

  • modboxer official modboxer🥊🛵✌ (@modboxer) reported

    @EE Is there an ee service problem in nw london?