EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	2 days ago
Blackburn	Internet	4 days ago
Blackburn	Wi-fi	5 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  ♠Bainsey♣ (@adam1baines) reported 2 minutes ago from Chorley, England

  @EE Yes and they did no help at all im really not happy

• 
  ♠Bainsey♣ (@adam1baines) reported 7 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  Stuart B Walsh (@Stooeyuk) reported 13 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  YS (@thebeardedref95) reported 14 minutes ago from Preston, England

  @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

• 
  emily (@emmason93) reported 15 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

• 
  The Truth Detective (@detective_truth) reported 15 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

• 
  K e r r i (@KerryM811) reported 19 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  Gaya (@G4Y4) reported 22 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  David (@dave6018) reported 26 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  The Truth Detective (@detective_truth) reported 26 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  The Strictly Spoiler (@davejthorp) reported 34 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  Mr F (@FaronYoung72) reported 36 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

• 
  Sam Mawdsley (@sam_churchstile) reported 36 minutes ago from Croston, England

  @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

• 
  emily (@emmason93) reported 37 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  Adam Platt (@AdamPlatt95) reported 42 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  Pete Burns 🍥 (@TheFootyTog) reported 43 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  mrs kelly jackson (@kelly394) reported 45 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  Chris Williams (@chriswords1) reported 47 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Melanie Lewis (@melbluenose) reported 50 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  David (@dave6018) reported 56 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 5 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.

• 
  havoc ΘΔ (@wolfgirlthing) reported 8 minutes ago

  @EE ive already submitted a complaint, and the complaint handler was so rude it was shocking. can you get someone to reach out to me please

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 9 minutes ago

  @EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!

• 
  Eza (@14EZA) reported 9 minutes ago

  @EE When you assure your customers that you will be contacted within 72 hours. Why does it never happen? I have been mistreated , miss sold items, offered a refund and yet still not revived months later! Disgraceful

• 
  @chris51141091 (@chrisLp44) reported 11 minutes ago

  @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too

• 
  Stu 🇬🇧 (@vis_unita) reported 16 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  (im)mature student (ex) 🇺🇳🇪🇺🇬🇧🏳️‍🌈🏁➕🖤 (@ximmat) reported 21 minutes ago

  @BTGroup should delve into @EE bb pricing/retention. Long term 1.6gbps customer, £85pcm. New customers? £28 for first year, 35 from May 27, 41 from May 28. 2yr deal would be £769. Me? £2040 if I change nowt. 'Special' retention deal was £1941. Shocking difference. @MartinSLewis

• 
  Paul Scullion (@Dr_Letterman) reported 21 minutes ago

  @hulllad47 @robbopalmer @EE Same here. They told my parents they could have 2 free tablets and a decrease on their monthly payments. Neither was true. Complained and they said they would get the tablets picked up by DPD. DPD never arrived. After 4 further DPD no-shows we had to send them back via Royal Mail

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 23 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Micah Charles (@Charlie_Mate) reported 23 minutes ago

  @Kur7t @England @EE So has james Justin. He’s still ****.