EE Outage Report in Preston, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, Preston, and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 17 days ago |
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Internet | 21 days ago |
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Phone | 22 days ago |
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TV | 23 days ago |
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TV | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Aidan Blunt (@jablunt71) reported from Chorley, England@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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David (@dave6018) reported from Penwortham, EnglandIn the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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David (@dave6018) reported from Penwortham, England@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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The Strictly Spoiler (@davejthorp) reported from Preston, England@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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Kerry M (@KerryM83081147) reported from Mawdesley, England@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Adam Platt (@AdamPlatt95) reported from Chorley, England@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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emily (@emmason93) reported from Preston, England@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Pete Burns 🍥 (@TheFootyTog) reported from Croston, EnglandJust got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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Annie McKeown (@anniemckeown) reported from Leyland, England@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Suhail Akubat (@AkubatSuhail) reported from Preston, England@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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The Truth Detective (@detective_truth) reported from Horwich, England@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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♠Bainsey♣ (@adam1baines) reported from Preston, England@EE check your DMs to me ive sent pics of what i request im not a happy customer
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♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Yes and they did no help at all im really not happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Cook (@mumcalleddebbie) reported@EE It would be fantastic to get any signal at G77 6ZF 🙄😞
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Ben (@bondd) reported@EE I’m In Spain and unable to make calls to the UK, I have checked your EE forums but nothing seems to work, please help. Need to make an important call ASAP!
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Phil McLaughlin (@pmacbrum) reported@EE Apparently for service lost for whole week to my business EE think a £25 credit is acceptable. No warning, no help really just telling us to use WIFI. I was given a number to complain. That proved pointless. I'll have to wait for the contract to expire. Are they all like this?
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Tammy Barker (@tammyanneb) reported@Burton_jake25 @EE Mines been down most of the day
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Texas Ross (@Roster192) reported@EE Hey Connor. Sadly what you've said here isn't what Gina from your Live Chat service thinks. She couldn't get anywhere near offering me the deal that a new customer can get. I'll text the chat number to see if anything is different. Thanks
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Annie Conboy MA(Couns) (She/her) 🧙🏻♀️🔮🎨🖌📝 (@AnnieConboy) reported@EE what a let down!Upgraded 2 phones yesterday from iPhone 6 to iPhone 12. EE operator didn’t mention that when the phones arrived I wouldn’t be able to charge them. Apparently I have to spend more money & buy a charger. @joelycett I feel this needs your special attention 😱
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Alexander Stopher 🇬🇬 (@AlexanderChrisS) reported@johnnywebster72 @EE How odd, definitely an EE problem! If you both use Apple Music you may find it more cost effective to change to Apple Music Family instead. £14.99 for up to six people in your family (if just two people use it, it’s already cheaper than two separate plans).
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Sam Wylie (@samcwylie) reportedDisappointed with the broadband moving house service from @EE and @OpenreachHelp. 3 and a half weeks since contacting them, still not even a date for a new connection. Anyone in the Twitter team of either company able to speed up the process?
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Andrew Kelso (@AndrewKelso1) reported@JakeOKane @EE Worse than that Jake. Can’t get 02 signal in Seahill!!!
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Bruno Sirianni (@bruno_sirianni) reported@EE any problem today? I don't have signal on my mobile.