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EE Outage Report in Preston, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, and Preston.

CityProblem TypeReport Time
Blackburn Internet 10 days ago
Blackburn Internet 20 days ago
Blackburn Internet 24 days ago
Blackburn Phone 25 days ago
Blackburn TV 26 days ago
Lytham St Annes TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • johnpotterLD
    Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • anniemckeown
    Annie McKeown (@anniemckeown) reported from Leyland, England

    @EE Just strared to work after a week of not working all good now hopefully 🙈👍

  • TheFootyTog
    Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • dave6018
    David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • KerryM83081147
    Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

  • AkubatSuhail
    Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • melbluenose
    Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bjorn__92
    Bjørn (@Bjorn__92) reported

    @EE hi there, our wifi hub has blue flashing lights and we can’t connect to the wifi! What does this mean? This isn’t ideal! It’s been down all morning

  • athleticresults
    Athletics Statto (@athleticresults) reported

    @EE Yes but I have to go out of my way take time off or time out of my weekend to go to a shop to get it repaired surely with the age and the fact it’s under warranty it should be a straight swap for a new one. I have already been on your support and they just put me through to apple

  • JP_CAFC
    Jono (@JP_CAFC) reported

    @EE your customer service today has been beyond dreadful and your My EE app has got to be one of the worst apps out there. Terrible for such a big company.

  • HSCOSAN
    H ScoSan #FBPE (@HSCOSAN) reported

    @EE Guess this just means once again, when my phone contract ends I’ll leave EE. This will now be the 3rd time I have left. EE has the best service, but the worst customer service. Why should it take 4 attempts to end a contact, and you not give any credit for the effort???

  • Joshuaeardley21
    Joshua eardley (@Joshuaeardley21) reported

    @Lynseyw40351165 @CLEVERCLOGS_SI @EE That ur problem u choose to pay that much for 3 phones tho

  • dave28263
    Dave (@dave28263) reported

    @EE these people have mugged me off ordered a sim still haven’t got it I went on the live chat and they guy wasted my time for half hour asking me my name and bullshit I just left I will cancel it if this is how I’m going to be treated

  • iamalfl
    OGH3NETEGA📸 (@iamalfl) reported

    @EE even in the wilderness network is working.

  • ChelseaHobart_
    C (@ChelseaHobart_) reported

    Imagine paying £65 a month for a phone that never has signal!!! @EE best network and all that 🤥

  • mhh02
    james (@mhh02) reported

    @EE why don’t you have a complaint department, as your not trying to help, there no discussion on sorting things out, they said it going to the ombudsman without even taking in the complaint, there should be a separate complaint number

  • BoschPrecision
    Johannes Henrikson (@BoschPrecision) reported

    @EE For me, EE’s service has been exemplary, and I’m more than happy with my £60/month contract for which I get unlimited data, 5G coverage (and excellent 4G), and a free Britbox subscription! EE’s reliability and support is what I’m paying for; as a business, that’s paramount.