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EE

EE Outage Report in Preston, Lancashire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, Preston, and Leyland.

CityProblem TypeReport Time
Blackburn Internet 8 days ago
Blackburn Internet 18 days ago
Blackburn Internet 22 days ago
Blackburn Phone 23 days ago
Blackburn TV 24 days ago
Lytham St Annes TV 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Crawlspace71
    Mark Scowcroft (@Crawlspace71) reported from Kirkham, England

    @EE Anyone aware of EE outage issues in Kirkham area PR4

  • AkubatSuhail
    Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • johnpotterLD
    Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • chriswords1
    Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • TheFootyTog
    Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ozone2104
    Owen Smith (@ozone2104) reported

    @TomFlannery92 @O2 @EE I've been having the same problem since I went to a sim only contract the signal has been dire

  • caitlinmoran
    Caitlin Moran (@caitlinmoran) reported

    @mouthwaite @EE If you want to read a soothing guide to all this, either Moneysavingexpert or Which online do league tables of who's cheapest/best. I like the fact Giff Gaff are little guys and other customers solve your problems on the message board. No more being on hold to customer service!

  • wistfulVTR
    V Taylor Roberts 💙 (@wistfulVTR) reported

    @caitlinmoran @mouthwaite @EE I'm another Giff Gaff from EE convert. One caveat though: phone/data signal can be sporadic. Just spent a week on the Wales border with NO internet access and limited phone signal.

  • DariuszH92
    Dariusz Hallford (@DariuszH92) reported

    @EE Are yous down can’t make any calls

  • mouthwaite
    tamzin outhwaite (@mouthwaite) reported

    Wow... It is astonishing how awful your customer service is. Left messages with more than 3 people, been to the shop 3 times, once for 40 mins and still nobody can replace my phone for 7 days. I am actually due an upgrade & have been an @EE customer for many years... HOW?

  • kipper11
    kipper11 (@kipper11) reported

    @mouthwaite @EE We are shocking, trying to cancel with them is a massivly difficult. Can't do it in store, can never get thro on the phone. So pleased I'm now with tesco mobile now

  • dom209
    Dom (@dom209) reported

    @mouthwaite @caitlinmoran @EE GiffGaff is O2's budget brand so uses their network. Voxi is Vodaphone's. Might be worth checking signal coverage where you are...

  • Ted_Listens
    🐝 (@Ted_Listens) reported

    @ee, no broadband at all at home. Changed router, cycled power, changed leads, master socket, everything. I'm at work but wife at home with baby and no internet at all. Please help!

  • LWarbie26
    Louise Warburton (@LWarbie26) reported

    @EE My signal keeps dropping out and I’m on a conference call!!!

  • SendallMark
    Mark sendall (@SendallMark) reported

    @mouthwaite @EE I have been with o2 for years if I had any problems they have sorted within 24 hours