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EE outages and service status in Preston, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 23, 12:23 PM GMT+1.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 13% TV (13%)
  • 6% E-mail (6%)

The latest reports from users having issues in Preston come from postal codes PR2 and PR4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

CityProblem TypeReport Time
Blackburn Wi-fi 3 days ago
Preston E-mail 4 days ago
Preston Internet 4 days ago
Chorley TV 5 days ago
Blackburn Internet 15 days ago
Blackburn Internet 17 days ago

Nearby cities with recent reports

Blackburn

1 recent signals

3 days ago
Chorley

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • MoCuishle_
    Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • dave6018
    David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • AkubatSuhail
    Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • sam_churchstile
    Sam Mawdsley (@sam_churchstile) reported from Croston, England

    @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

  • stuartpbuckley
    Stuart Buckley (@stuartpbuckley) reported from Tarleton, England

    @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • PCCNS_Lyn
    LynLawrenson (@PCCNS_Lyn) reported from Pilling, England

    @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

  • FaronYoung72
    Mr F (@FaronYoung72) reported from Penwortham, England

    @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

  • thebeardedref95
    YS (@thebeardedref95) reported from Preston, England

    @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • KerryM83081147
    Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • anniemckeown
    Annie McKeown (@anniemckeown) reported from Leyland, England

    @EE Just strared to work after a week of not working all good now hopefully 🙈👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ClintNorDD
    Clint Sookermany (@ClintNorDD) reported

    @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

  • TheonlyWebby
    ЩΣBBY (@TheonlyWebby) reported

    @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

  • DJ_Mikey_J
    MJ⚡️DJ (@DJ_Mikey_J) reported

    Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

  • KeithBr89743464
    Keith Brown (@KeithBr89743464) reported

    @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data

  • 4thdimensionl
    Eliza Coutinho 🇵🇹 (@4thdimensionl) reported

    There’s football matches to be watched and @ee is down.

  • SiDix67
    Sarah Dixon (@SiDix67) reported

    @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

  • Thelurch
    Chris TheLurch Saunders 🌶 (@Thelurch) reported

    @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

  • Gmcswineyyy
    gerardmcswiney (@Gmcswineyyy) reported

    @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

  • jaykona3670
    JC (@jaykona3670) reported

    @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.