EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	10 hours ago
Blackburn	Internet	12 hours ago
Blackburn	Internet	22 hours ago
Blackburn	Internet	1 day ago
Blackburn	TV	9 days ago
Blackburn	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Gaya (@G4Y4) reported 2 seconds ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  YS (@thebeardedref95) reported 3 minutes ago from Preston, England

  @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

• 
  Stuart B Walsh (@Stooeyuk) reported 5 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  Suhail Akubat (@AkubatSuhail) reported 7 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  Chris Williams (@chriswords1) reported 19 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Aidan Blunt (@jablunt71) reported 21 minutes ago from Chorley, England

  @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

• 
  Adam Platt (@AdamPlatt95) reported 21 minutes ago from Chorley, England

  @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 28 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  K e r r i (@KerryM811) reported 28 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  David (@dave6018) reported 32 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  David (@dave6018) reported 36 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  Pete Burns 🍥 (@TheFootyTog) reported 40 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Melanie Lewis (@melbluenose) reported 46 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  LynLawrenson (@PCCNS_Lyn) reported 48 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  The Strictly Spoiler (@davejthorp) reported 49 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  David (@dave6018) reported 49 minutes ago from Penwortham, England

  @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

• 
  emily (@emmason93) reported 51 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  mrs kelly jackson (@kelly394) reported 54 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  ♠Bainsey♣ (@adam1baines) reported 55 minutes ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  emily (@emmason93) reported 56 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@jqckdawson) reported 4 minutes ago

  @EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.

• 
  Equilan (@Equilan) reported 9 minutes ago

  @EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.

• 
  Andrew Walker (@filmAlive) reported 9 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please

• 
  luke (@lukemcgillen) reported 9 minutes ago

  @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 13 minutes ago

  @EE why does your internet go down for a few seconds multiple times every evening? If it’s for updates how do I change the time that this happens because it’s exactly when I need it most! Service has been appalling since day dot!

• 
  Anthony Dunphy (@AntDunphy) reported 16 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  @TonTrollArmy (@TroveDesignHub) reported 17 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

• 
  enter the price please (@y2Jtwo) reported 17 minutes ago

  @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?

• 
  🇮🇷Madison (@mr_introvert_90) reported 21 minutes ago

  @England @EE Poor performance

• 
  BakedZnake 🐍 (@BakedZnake) reported 25 minutes ago

  @BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died