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EE outages and service status in Preston, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • 40% Internet (40%)
  • 30% Wi-fi (30%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

The latest reports from users having issues in Preston come from postal codes PR2 and PR4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

CityProblem TypeReport Time
Blackburn Total Blackout 8 days ago
Blackburn Internet 13 days ago
Blackburn Wi-fi 16 days ago
Blackburn Internet 16 days ago
Blackburn Wi-fi 16 days ago
Blackburn Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • melbluenose
    Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

  • dave6018
    David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • PCCNS_Lyn
    LynLawrenson (@PCCNS_Lyn) reported from Pilling, England

    @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

  • KerryM83081147
    Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • johnpotterLD
    Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • Crawlspace71
    Mark Scowcroft (@Crawlspace71) reported from Kirkham, England

    @EE Anyone aware of EE outage issues in Kirkham area PR4

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • Stooeyuk
    Stuart B Walsh (@Stooeyuk) reported from Preston, England

    Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • chriswords1
    Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • emmason93
    emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • G4Y4
    Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GtiJazzBlue
    Paul Davis (@GtiJazzBlue) reported

    @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

  • AndyCricket100
    Andy Jardine (@AndyCricket100) reported

    @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

  • sophie_reed98
    sophie (@sophie_reed98) reported

    @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

  • Rach_M_B
    Rachel Bullen (@Rach_M_B) reported

    @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

  • nigsnooker
    n (@nigsnooker) reported

    @EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something

  • vpharm
    Kev (@vpharm) reported

    @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • stevegoodair
    Stephen Goodair (@stevegoodair) reported

    @EE your broadband is down Has been all night

  • MrMclarenNUFC
    Stuart Marshall (@MrMclarenNUFC) reported

    @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

  • Johnboy270783
    John (@Johnboy270783) reported

    Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.