EE Outage Report in Preston, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ZooLibrariAnn
(@ZooLibrariANN) reported
@tyrrelleden1 @EE Also getting a BLOCKED message and cannot access you site. Seems the problem is not resolved yet.
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Paul Curry
(@Paulc2nd) reported
@EE No because I am not prepared to be fobbed off by someone else on social media like a previous person on social media said they couldn’t help.
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steven b
(@boden_steven) reported
@EE hi im on ee contract and every time im going out im having problems connecting with internet in most places and im paying full on for my contract something needs to be done im paying for a tariff that internet doesnt work when i go out ???
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Helmethead
(@Helmethead___) reported
Absolutely pitiful speeds from @EE and their 4G wireless internet. Consistently and forever providing a service akin to an ancient plug in wired connection. Yours for £55 per month with a huge cancellation fee, even though the service doesn’t work. Never, ever again. #dogshit
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Niall Blair
(@CammockSalers) reported
@calf_man @VodafoneUK @EE In the Glens though, I can see 4 different masts but none seem able to provide service...we were assured that the new emergency service system would cover us.
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Helmethead
(@Helmethead___) reported
1 month left of this absolutely abysmally atrocious @EE 4G broadband, an utterly pitiful connection worse than 1990’s wired internet. I’m going to have a ceremonial smashing up of my router when it finishes. Anyone want to see that or have any other destruction ideas?? #Awful
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Lulli head
(@lulli_head) reported
@EE this a joke I can’t get proper service I’m loosing money because of this
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Karlos 🇺🇦
(@KarlKavanagh69) reported
@EE having trouble resetting password, click the link and add email and nothing ever comes through been trying for weeks, nothing in junk folder either
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Stewart McG
(@stewie_21) reported
@EE Fix ******* live chat !!!!!
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JG
(@JG1983_) reported
@EE Appreciate you reaching out Sam but unless you’re going to personally roll it out I don’t think there is much you will be able to do in one afternoon! It’s just annoying that we were told you can get great signal in hard to reach places yet that clearly isn’t the case.