EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Ormskirk, Southport, Blackburn, Lytham St Annes and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Ormskirk |
Internet | |
| Southport |
Phone | |
| Preston |
Total Blackout | |
| Blackburn |
Total Blackout | |
| Lytham St Annes |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Stuart B Walsh
(@Stooeyuk) reported
from
Preston, England
Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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mrs kelly jackson
(@kelly394) reported
from
Preston, England
@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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Sam Mawdsley
(@sam_churchstile) reported
from
Croston, England
@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣
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Mr F
(@FaronYoung72) reported
from
Penwortham, England
@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Thats All Folks. :)
(@shirlie66) reported
@EE what is going on? Apps not working...cant make calls and no Internet...
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kevin
(@km6966) reported
@MarcAllera @EE You need to provide a decent 4g service first. Can't get signal or calls constantly disconnect, that's if you can understand what the caller is saying.
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Rachel Darke
(@RachelADarke) reported
Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including
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Andy sutton
(@mandrew1221) reported
@EE Good afternoon is there a problem with handsets. I can't access any apps?
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Bobbie Graham
(@bobsgraham) reported
@ee what is going on with your mobile phone service in the IG8 postcode area. It will@not even connect to your helpline. This has been going on since last week. When do you expect it to be rectified before we all find other providers?
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maryann mcdonald
(@moonstone83) reported
@ee I am absolutely appalled by your customer service you should be acting with some level of compassion during this lockdown but not you you just think about yourselves. You lure people in telling us you’re no1 for customer service! Yet to see it!!
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Ellie
(@Elliep_IAAHR) reported
@EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer
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man
(@therafidrahman) reported
@EE you are terrible
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Krista
(@KristawithaK19) reported
Is anyone else's banking and email apps crashing or not even opening? I've turned the phone.on and off a few times and nothing works. Not sure if it is a phone or network issue. Help! @SamsungUK @EE
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Shawzy
(@Georgeyboy30) reported
@Jayjason567 @EE That's happening to mine? Is there a fix?