EE Outage Report in Preston, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Lytham St Annes, Blackburn, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
-
David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
-
Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
-
The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
-
♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
-
♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
-
Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
-
♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
-
emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
-
The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
-
Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
-
emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
-
Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
-
David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
-
David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
-
Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
-
Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
-
Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Millington
(@PaulMillin41514) reported
@EE Mum in law’s (93), landline still not working. Trying to get through to a human being at customer services is hopeless. Perhaps an option when you phone should simply be ‘Houston we have a problem’ instead of the current choices.
-
Freddie ✞
(@SirFredlin) reported
@EE No not following it's the exact same issue and has been going on without stopping since yesterday lunch/
-
Timmo
(@Timmo181076) reported
@EE Not to mention issues with turning off data roaming in the app when travelling and then stinging customers for additional charges ! And then having to spend 3 hours online chatting trying to resolve the issues, and not getting anywhere !
-
gally
(@gallytwitt) reported
@EE Guess what EE it's STILL bloody down here in central London FFS! and STILL can't connect or get through to 150! so STILL no voice calls in or out can ONLY use mobile data for WhatsApp this is a joke and I'm NOT LAUGHING! WHEN WILL THIS BE SORTED OUT? IT IS ALL GOOD IS A LIE!
-
jonathan guiness
(@johnbud86) reported
Like wtf @EE blacklisting my phone when I haven't reported it stolen, my bills always paid b4 the due date ....now I know why I can't make calls ect .....
-
Wensdi13
(@Buffalobaz13) reported
@EE seriously,your broadband is absolute shite!!! And I mean shite! The worst I’ve ever had.
-
M
(@ioi_M2) reported
@EE Hi EE, I’m in Newcastle (NE2 2TA). My mobile data suddenly stopped working indoors, but works fine outside. Tried on 2 EE phones — same issue. No Wi-Fi at home, so I rely on mobile data. I saw you’re investigating — any update
-
Paul Frost
(@PaulFro66282713) reported
@EE Rubbish service sort it out
-
Hannah♥
(@hannah_19_95) reported
@EE still can’t make or receive calls, can’t even dial 999 what a ******* joke, imagine needing emergency services but can’t dial out, sick of this ****, I’m not paying my bill this month and switching to another provider.
-
Sarah Quinn
(@DontMindIfIDoNY) reported
@bbcnews my @EE phone is not working for the 3rd day in a row now - why are you not continuing to report on this? Thousands of people cannot make or receive calls on their phones - this is affecting BT, Vodafone and others too.