EE outages and service status in Preston, England
No problems detected
If you are having issues, please submit a report below.
- EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 20, 12:55 AM GMT+1.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in Preston come from postal codes PR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Preston, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 5 days ago |
|
|
Total Blackout | 10 days ago |
|
|
Internet | 13 days ago |
|
|
Internet | 13 days ago |
|
|
Internet | 21 days ago |
|
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
-
Pete Burns 🍥 (@TheFootyTog) reported from Croston, EnglandJust got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
-
Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
-
emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
-
Stuart Buckley (@stuartpbuckley) reported from Tarleton, England@EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.
-
Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
-
K e r r i (@KerryM811) reported from Horwich, England@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
-
Adam Platt (@AdamPlatt95) reported from Chorley, England@EE **** Turpin wore a mask you know! 😂 Appalling Service
-
YS (@thebeardedref95) reported from Preston, England@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
-
David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Yes and they did no help at all im really not happy
-
The Truth Detective (@detective_truth) reported from Horwich, England@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
-
mrs kelly jackson (@kelly394) reported from Preston, England@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
-
♠Bainsey♣ (@adam1baines) reported from Chorley, England@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
-
Adam Platt (@AdamPlatt95) reported from Chorley, England@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
-
Aidan Blunt (@jablunt71) reported from Chorley, England@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
-
The Truth Detective (@detective_truth) reported from Chorley, England@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
-
Cllr John Potter 🔶🇬🇧🏴🇪🇺 (@johnpotterLD) reported from Preston, England@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
-
Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
-
🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, EnglandYou know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!
-
The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Grimshaw (@SarahGrimshaw_x) reported@EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.
-
Michael Cryne (@michael_cryne) reported@markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.
-
Scotland The Great (@ScotlandTheGr8) reported@EE I did call. Your advisor basically said it was the best he could do (and it was worse than your own new customer offers).
-
John (@j199024) reported@_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.
-
Martin Elliker (@MartinElliker) reported@EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?
-
Martin Elliker (@MartinElliker) reported@EE well after nearly 4 weeks and numerous calls and posts here we are nearing a resolution- however an engineer has got to attend tomorrow because there is still something wrong with the connection!!!! For heaven’s sake ! But don’t think that’s the end of it
-
Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
-
Kev (@KevlarBrock) reported@EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.
-
Louise cooksley (@louise_cooksley) reported@EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous
-
fatish (@fordtastic101) reported@EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.