EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Lytham St Annes, Blackburn, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Lytham St Annes |
Phone | |
| Preston |
Wi-fi | |
| Preston |
Phone | |
| Blackburn |
Internet | |
| Preston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Magic Man
(@MagicMerry88) reported
@EE thanks for making no effort to reply. Your customer service skills are dreadful
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dan_webb28
(@danwebb282) reported
@EE guys my Internet is hideous at the very best, I have been down the conplain 3/4 times now. Had new routers and no matter what is poor at best. Being its now powdered by BT with I assume BT router would I not be needing one of these.
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caitlin
(@itsdelicait) reported
@EE hello! I requested my PAC earlier than I needed too, is this something I can cancel for the time being?
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Dean Moles
(@DeanMoles) reported
@EE I'll keep asking until you reply ..I've been a customer for 20 plus years..I visited a store to upgrade my phone bearing in mind I pay for 4 accounts And I was sent away as you wanted me to buy a new contract I don't need one You wanted me to purchase a phone elsewhere
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Colin Fine (he/him)
(@colin_fine) reported
@EE Help! I'm in the US. I already had travel data pass on my account, and didn't realise I needed to turn Roaming on. When I got here and found I had no G4, I turned it on, more than 36 hours ago, but still no 4G. I have WiFi calling on, but it wouldn't let me ring you.
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The Outlaw Chelsea Ray.
(@ChelseaBronco) reported
@greenaway56 @EE Happened to me 4 years ago. Their customer service stinks. Never been back, never will.
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Lewis
(@lse1994) reported
@EE What’s wrong with your signal in Plymouth? Both PL2 and PL5 areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time
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John K
(@etljwk) reported
@EE Bought a 120Gb 12month PAYG data SIM - disconnected after 10 months with only a fraction of the data used. Can't contact customer services because the number is not not recognised. I've been mugged.
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Emma| locked out of deckersnights
(@sawayamanights) reported
my internet at home is soo fking bad omg @EE step ur ***** up
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Llaura Downie
(@LloopyLlaura) reported
@EE Hi, I upgraded a phone on my plan online and once the order had been paid for & confirmed, I was asked to call to confirm details. I was on hold for 47mins before the line disconnected - I appreciate lines are busy. Any help would be appreciated in confirming the details.