EE outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (71%)
- Total Blackout (14%)
- Wi-fi (14%)
The latest reports from users having issues in Preston come from postal codes PR2 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent EE outage reports came from the following cities: Preston, and Blackburn.
| City | Problem Type | Report Time |
|---|---|---|
 Preston
|
Wi-fi | 7 days ago |
|
Blackburn
|
Total Blackout | 12 days ago |
|
Blackburn
|
Internet | 15 days ago |
|
Blackburn
|
Internet | 16 days ago |
|
Blackburn
|
Internet | 24 days ago |
|
Blackburn
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Gaya (@G4Y4) reported from Blackburn, England@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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YS (@thebeardedref95) reported from Preston, England@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
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Memorial Minders (@barden_derek) reported from Rishton, England@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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LynLawrenson (@PCCNS_Lyn) reported from Pilling, England@EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service
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Adam Platt (@AdamPlatt95) reported from Chorley, England@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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K e r r i (@KerryM811) reported from Horwich, England@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, EnglandYou know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!
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Cllr John Potter 🔶🇬🇧🏴🇪🇺 (@johnpotterLD) reported from Preston, England@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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Pete Burns 🍥 (@TheFootyTog) reported from Croston, EnglandJust got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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emily (@emmason93) reported from Preston, England@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England@Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh
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Suhail Akubat (@AkubatSuhail) reported from Preston, England@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective (@detective_truth) reported from Chorley, England@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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David (@dave6018) reported from Penwortham, England@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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David (@dave6018) reported from Penwortham, England@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Mr F (@FaronYoung72) reported from Penwortham, England@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol
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Melanie Lewis (@melbluenose) reported from Parbold, England@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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mrs kelly jackson (@kelly394) reported from Preston, England@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .
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The Truth Detective (@detective_truth) reported from Chorley, England@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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Aidan Blunt (@jablunt71) reported from Chorley, England@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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martin dudley (@martindudley20) reported@EE Outage issues in the HR8 area (Herefordshire)?
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Dr Jonathan Lauderdale (@jon_lauderdale) reported@EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?
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jellybean1976 (@jellybean_7676) reported@EE what has happened to your customer service recently?? The last 3 calls have been awful. Today, an agent literally said that she refused to help me - she was unable to send me a verification text. She refused to ask for help then refused to help me any further.
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Steven O'Neill 🏴🇮🇪 (@steveon7) reportedNetwork is awful today no signal for anything pa14 area @EE
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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Elson (@Elsxn_) reportedWhat on earth has happened to @EE worst customer service ever 🥴🥴🥴
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Kev (@KevlarBrock) reportedLess than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻
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Jen (@sassybadassy15) reported@EE Morning Team. I would like to recognise the agent I spoke to just now for their excellent customer care and compassion in helping me a distressing situation. How can I pass this on?
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Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.