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EE Outage Report in Preston, Lancashire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston, Lancashire, England 10/10/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston, Lancashire, England

The most recent EE outage reports came from the following cities: Blackburn, Southport, Garstang, Chorley and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomSouthport Phone
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

  • jablunt71 Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • AkubatSuhail Suhail Akubat (@AkubatSuhail) reported from Preston, England

    @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

  • davejthorp The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • dave6018 David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Preston, England

    @EE check your DMs to me ive sent pics of what i request im not a happy customer

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • emmason93 emily (@emmason93) reported from Preston, England

    @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

  • johnpotterLD Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported from Preston, England

    @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • G4Y4 Gaya (@G4Y4) reported from Blackburn, England

    @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

  • dave6018 David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • TheFootyTog Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • dave6018 David (@dave6018) reported from Penwortham, England

    In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • siannagrover Sianna Grover (@siannagrover) reported

    @EE I need some technical support but have been unable to get through on online chat for a few days now. Can’t call as it’s to do with my speaker beeping? It’s a replacement phone i got 6 days ago. Thank you

  • Kingargentin11 Michael Argentin (@Kingargentin11) reported

    @EE were having major network issues in our area....we're just not getting any network...as soon i leave my home boom signal...i think its the tower near by

  • Mcnilty Chris (@Mcnilty) reported

    @EE Hi Kyle, I haven’t managed to sort this. I installed an esim but still having an issue with no service. Do I need a new physical sim?

  • m_nasir16 Muhammad Nasir (@m_nasir16) reported

    @EE I am living in Milton Keynes and not only in MK mostly singal strength is low. Many times your call is disconnected either its SIP call or GSM. I want to get rid of this and proceed for cancellation but dont intend to pay penalties as committed service was never delivered

  • jaymemcclory JMc (@jaymemcclory) reported

    @EE 24hours after selecting roaming, I'm still not able to connect. How do I fix this nonsense issue?

  • MrVestibule DV (@MrVestibule) reported

    @EE Well disappointed with your mobile network coverage so far. Unless you’re in the city it’s awful. Think I’ll be going back to #vodafone at this rate #ee #eesignal

  • Cagetwiglet Prawn_Hubb (@Cagetwiglet) reported

    @EE just because I do a check on what service and speed you can provide me DOES not mean I want to get pestered by your sales people!

  • ASCmotorschool Ted (@ASCmotorschool) reported

    @EE Can’t stop daily MYPLACE messages about outages. You still fend off a majority of business and all phone contact. I’ve told 3 customers about you this week and redirected them to THREE who offer service and customer services. Neither of which you are currently Trustpilot time

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @EE I've had no Internet, security system or landline for 4 days - just went down without warning Managed to get an openreach engineer out this morning who fixed the issue, but I still paid for 3 days with no service plus had 120miles return trip to nearest office to be able to work

  • xtine92 Christine (@xtine92) reported

    @EE I’ve just joined your network from 3 and used PAC however my number hasn’t been transferred over? How long will this take