EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	3 days ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	6 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Adam Platt (@AdamPlatt95) reported 5 minutes ago from Chorley, England

  @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

• 
  ♠Bainsey♣ (@adam1baines) reported 8 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  ♠Bainsey♣ (@adam1baines) reported 14 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

• 
  The Truth Detective (@detective_truth) reported 16 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  The Strictly Spoiler (@davejthorp) reported 16 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  K e r r i (@KerryM811) reported 17 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  ♠Bainsey♣ (@adam1baines) reported 18 minutes ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  emily (@emmason93) reported 19 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

• 
  ♠Bainsey♣ (@adam1baines) reported 20 minutes ago from Chorley, England

  @EE Yes and they did no help at all im really not happy

• 
  Pete Burns 🍥 (@TheFootyTog) reported 20 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Chris Williams (@chriswords1) reported 22 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  mrs kelly jackson (@kelly394) reported 32 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  The Truth Detective (@detective_truth) reported 33 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  David (@dave6018) reported 34 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  Kerry M (@KerryM83081147) reported 34 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  The Truth Detective (@detective_truth) reported 39 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

• 
  Suhail Akubat (@AkubatSuhail) reported 46 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  Melanie Lewis (@melbluenose) reported 49 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  Annie McKeown (@anniemckeown) reported 53 minutes ago from Leyland, England

  @EE Just strared to work after a week of not working all good now hopefully 🙈👍

• 
  emily (@emmason93) reported 53 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hashtag McYoloSwag (@MisterCow) reported 2 minutes ago

  @EE I made an app to track network failures after your support claimed that there's nothing wrong the network, activated it for my drive home and got 4 recorded outages in under an hour. I'm going to keep logging your service failing, who should I email my findings to?

• 
  Sarah - "grace pervades the *****" (@StillNotWitty) reported 4 minutes ago

  **** you @EE and your ******* website that won’t let me use my credit to buy an add on

• 
  Ben Craig (@bendougcraig) reported 9 minutes ago

  @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

• 
  Rachel Ralph (@RachelRalph8) reported 11 minutes ago

  @EE disgusted by the service my son received today (I am his appointee) Waited 6 weeks for an open reach engineer for them not to turn up today. Rang EE to be told oh yeah they aren't coming they messed up. Cancel and we will have to reorder with a new report. 6 more weeks wait?!

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 12 minutes ago

  @EE You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  Stacey (@sistermoose) reported 13 minutes ago

  well done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!

• 
  simon withers (@KalEl_WBS) reported 16 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!

• 
  Seannnybt (@seannyybt) reported 17 minutes ago

  @EE @ethan_lawrez41h Poor this.

• 
  Kyle Gray (@kylegmate) reported 20 minutes ago

  @EE why do your staff talk to me like I am some sort of an idiot? 12 months with signal issue and no one can help. I will not be renewing.

• 
  In Oxford (@Oxford_Life) reported 24 minutes ago

  @engineers_feed ...and yet @EE STILL can't provide a reliable 5G signal in large swathes of #Oxford!