EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	4 days ago
Blackburn	Wi-fi	7 days ago
Blackburn	Internet	7 days ago
Blackburn	Wi-fi	7 days ago
Blackburn	Internet	12 days ago
Blackburn	Wi-fi	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  mrs kelly jackson (@kelly394) reported 2 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  Gaya (@G4Y4) reported 2 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  Cllr John Potter 🔶🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@johnpotterLD) reported 8 minutes ago from Preston, England

  @EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

• 
  Pete Burns 🍥 (@TheFootyTog) reported 9 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Mr F (@FaronYoung72) reported 10 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

• 
  Suhail Akubat (@AkubatSuhail) reported 10 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  Stuart Buckley (@stuartpbuckley) reported 12 minutes ago from Tarleton, England

  @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

• 
  Memorial Minders (@barden_derek) reported 13 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  Adam Platt (@AdamPlatt95) reported 17 minutes ago from Chorley, England

  @EE **** Turpin wore a mask you know! 😂 Appalling Service

• 
  Amy Prescott Diaz (@MoCuishle_) reported 18 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  The Truth Detective (@detective_truth) reported 19 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  The Truth Detective (@detective_truth) reported 30 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

• 
  David (@dave6018) reported 35 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  Kerry M (@KerryM83081147) reported 36 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  LynLawrenson (@PCCNS_Lyn) reported 37 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  Stuart B Walsh (@Stooeyuk) reported 41 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  ♠Bainsey♣ (@adam1baines) reported 44 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  K e r r i (@KerryM811) reported 51 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  emily (@emmason93) reported 52 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  David (@dave6018) reported 54 minutes ago from Penwortham, England

  @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Real Sol King  🌎 🐂🀄️ (@RealSolKing) reported 3 minutes ago

  Dear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars

• 
  Gem🧣 (@gems_endgame) reported 5 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  Lin (@LinzieM79) reported 8 minutes ago

  @EE I’m trying to get through to your “thinking of leaving” because I’m having trouble with internet in every other room except the room the hub is in but I keep getting disconnected

• 
  Erika Braverman (@ErikaFromMurica) reported 20 minutes ago

  @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 21 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  AK & Zed (@AKZed248046) reported 22 minutes ago

  @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man

• 
  Joanna Roberts (@Wanna_24) reported 22 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  This Brown Geek (@thisbrowngeek) reported 26 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  Grant (@GrantGT3RS) reported 26 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  James Hunt (@methusela80) reported 29 minutes ago

  @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed