EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

City	Problem Type	Report Time
Blackburn	Total Blackout	9 hours ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	9 days ago
Blackburn	Internet	9 days ago
Blackburn	Wi-fi	9 days ago
Blackburn	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  The Truth Detective (@detective_truth) reported 17 seconds ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 8 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  Mr F (@FaronYoung72) reported 9 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

• 
  Suhail Akubat (@AkubatSuhail) reported 15 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  emily (@emmason93) reported 22 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  emily (@emmason93) reported 23 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

• 
  The Truth Detective (@detective_truth) reported 27 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  Melanie Lewis (@melbluenose) reported 33 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 34 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  LynLawrenson (@PCCNS_Lyn) reported 39 minutes ago from Pilling, England

  @EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service

• 
  Mark Scowcroft (@Crawlspace71) reported 39 minutes ago from Kirkham, England

  @EE Anyone aware of EE outage issues in Kirkham area PR4

• 
  ♠Bainsey♣ (@adam1baines) reported 40 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

• 
  Kerry M (@KerryM83081147) reported 43 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  David (@dave6018) reported 47 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  David (@dave6018) reported 49 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  The Strictly Spoiler (@davejthorp) reported 50 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  Stuart B Walsh (@Stooeyuk) reported 50 minutes ago from Preston, England

  Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

• 
  Aidan Blunt (@jablunt71) reported 53 minutes ago from Chorley, England

  @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

• 
  ♠Bainsey♣ (@adam1baines) reported 56 minutes ago from Preston, England

  @EE check your DMs to me ive sent pics of what i request im not a happy customer

• 
  mrs kelly jackson (@kelly394) reported 58 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK & Zed (@AKZed248046) reported 6 minutes ago

  @EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man

• 
  Dale (@gde_dale) reported 7 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  Ian (@IanWasHereOnce) reported 7 minutes ago

  @EE can you and the other phone networks please have a look at the signal in the WN7 4 area of Leigh in Wigan. Been terrible for months now when trying to use mobile data when out and about.

• 
  Ahimalayanbond (@Delirious__x) reported 8 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Scott (@SGHMFC) reported 9 minutes ago

  @EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take

• 
  Sharne Hawkins (@sharnehawkins) reported 11 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Lin (@LinzieM79) reported 13 minutes ago

  @EE I’m trying to get through to your “thinking of leaving” because I’m having trouble with internet in every other room except the room the hub is in but I keep getting disconnected

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 13 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  F3spirit (@originaf3spirit) reported 18 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  Sir Rapid Rod (@RodRapid1784) reported 19 minutes ago

  @EE is there a problem with phone signal atm ?