EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	6 days ago
Blackburn	Internet	8 days ago
Blackburn	Internet	9 days ago
Blackburn	Wi-fi	19 days ago
Blackburn	Internet	20 days ago
Blackburn	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 10 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  Kerry M (@KerryM83081147) reported 15 minutes ago from Mawdesley, England

  @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

• 
  David (@dave6018) reported 19 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  ♠Bainsey♣ (@adam1baines) reported 24 minutes ago from Chorley, England

  @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 25 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  The Strictly Spoiler (@davejthorp) reported 26 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  The Truth Detective (@detective_truth) reported 27 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

• 
  Stuart Buckley (@stuartpbuckley) reported 28 minutes ago from Tarleton, England

  @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

• 
  Melanie Lewis (@melbluenose) reported 30 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  The Truth Detective (@detective_truth) reported 33 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  ♠Bainsey♣ (@adam1baines) reported 35 minutes ago from Chorley, England

  @EE Yes and they did no help at all im really not happy

• 
  emily (@emmason93) reported 36 minutes ago from Preston, England

  @EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡

• 
  David (@dave6018) reported 41 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

• 
  The Truth Detective (@detective_truth) reported 42 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  K e r r i (@KerryM811) reported 43 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  Aidan Blunt (@jablunt71) reported 43 minutes ago from Chorley, England

  @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

• 
  Suhail Akubat (@AkubatSuhail) reported 44 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  Chris Williams (@chriswords1) reported 44 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Adam Platt (@AdamPlatt95) reported 48 minutes ago from Chorley, England

  @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

• 
  emily (@emmason93) reported 49 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A -8 (@panchi_hoop) reported 46 seconds ago

  @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

• 
  Kev (@KevlarBrock) reported 5 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  ian westell 🏳️‍🌈🏳️‍⚧️😃 (@ianwestell) reported 7 minutes ago

  @Hepworthclare @EE The whole world is quietly going mad queuing in an automated service. Meanwhile in an abandoned office somewhere on an anonymous high street there’s a single telephone ringing, never to be answered again

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩

• 
  Ian (@Bowenequus) reported 11 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported 12 minutes ago

  @Hepworthclare @EE &EE help this lady out .

• 
  Lisa :) (@lsl_scott) reported 15 minutes ago

  @EE Why tell me to call when I have to make a complaint online? More time wasting.

• 
  None Superior (@nonesuperior) reported 18 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Kev (@KevlarBrock) reported 19 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Tim Chapman 💙 (@timchap) reported 21 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!