EE Outage Report in Preston, Lancashire, England
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The latest reports from users having issues in Preston come from postal codes PR1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Chorley, Blackburn, Preston, Southport, Lytham St Annes, Ormskirk and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Phone | |
| Chorley |
Phone | |
| Blackburn |
Internet | |
| Chorley |
Phone | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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aaaaccccc
(@walesxselaw) reported
@ee why in 2021 do I have to wait two days for the pack I paid for with a payg sim to be added to my account? Not exactly a good welcome to your service. Within 5 minutes of using your sim I’m complaining on Twitter and calling your customer support to resolve this dumb problem.
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Gav
(@Antihippy) reported
@_EdThompson @EE I'm sorry I can't help with the SD card thing. I did lose my SAN a year or so ago but i obviously some pros to bring my pics back. For SDs all I've ever heard of is software like recuva or diskinternals (I think...). But never used them myself.
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Liz 🌎
(@_whatlizloves) reported
Hi @EE when I took out my new phone contract, I also took out @bt_uk wifi and I was told I’d get money off my contract. I’ve had my bill through and the money hasn’t come off. Can you help please?
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Vanessa
(@OI_CARBY) reported
Wish I'd switched from @EE to @giffgaff sooner. I was paying so much (also being skanked) and now GG are soooo lush and seem to increase my data at no extra cost. Saving money & can cancel at any time. LOVE THEM. Loathe EE.
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Antoine
(@honeybouboule) reported
@EUfrenchbird @EE So do I. I'm a bit appalled by the way their staff don't give a crap, to be honest.
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Danilo Wasques
(@danilogw) reported
@EE all good now.. i suppose it had something to do with the facebook outage?
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Chris
(@carmadchris) reported
As a renewing customer @EE will offer mE iPhone 13 pro max, unlimited data & 3 add ons for £93pm x 24 Apple will let me have the phone for £47.87,same contract above with @EE sim only is £33 EE = £93 Apple & EE = £80.87 £291.12 saving over 2 years, why would any1 get it from EE?
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D
(@davewinslife) reported
@EE I have an contract I’m happy with but keep getting constant sales calls trying to offer me “discounts” which are just the sales person relaying the offers you already have listed online. I keep asking to be removed from your list. What is going on? Not happy with this service
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Frenchie Mc Frenchface 💙
(@EUfrenchbird) reported
@honeybouboule @EE I went once to their shop to sort out an issue. They told me to go online/ phone. Took my business elsewhere in the end.
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Edward Thompson
(@_EdThompson) reported
@Antihippy @EE Yes, because it was not insured @ee would offer to fix it if I paid them but they would wipe the phone... So over a barrell. I had to pay to get the screen fixed independently or also lose all the baby photos on the phone. What a racket.