EE Outage in Preston, Lancashire, England

@EE Just strared to work after a week of not working all good now hopefully 🙈👍

@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

@EE Yes and they did no help at all im really not happy

@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

@EE **** Turpin wore a mask you know! 😂 Appalling Service

@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

@EE cracking service yet again!! One of the worst customer experiences ever!!

So either @EE have chopped down every 4G mast along the West Coast Mainline... ...or my phone is an arsehole #WheresMy4GBitch

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

This @btsport and @EE advert with @kevinbacon and #deilasmith is cringe worthy she is poor at best

@EE You’re coverage on my small estate is appalling, in a low blackspot where I only get 1 bar on my phone and the signal breaking up making it near impossible to make calls !!

@nickallen92 @EE @VodafoneUK @VodafoneUK fancy some new customers? Use this guy on an advert along with the words ‘This cunt is fucking shit and we’ll never use his ear-raping excuse for music in our adverts as we have taste’. Easy.

@EE No, it’s regarding my daughters iPhone that gave up at the weekend, 18 mths into a 2yr contract Apple said that the phone could not be repaired and EE kindly said nothing could be done as it was past the 12month warranty. I emailed customer.complaints to no avail!!

@EE still waiting for a response to my email sent on Tuesday (merely to verify my account)...not sure it should take more than 55hrs to this?? Just want you to get to the bottom of our complaint but obviously customer service isn’t a priority!!!

@Spotify @EE I pay my Spotify subscription via my ee phone bill. Had notification today that payment failed? I'm aware of same issue for a number of users. Can you advise what's happening? Thanks

@EE having problems with streaming across various services...lots of lag or buffering on stuff that untill the last few days, never has before

@EE Hi, over the past few months the mobile signal coverage where I work has deteriorated to the point that I can not make/receive phone calls. The internet coverage is virtually nothing. Why is this? Postcode PR2 5QT

@jpbart1980 @EE Mines not working at all.

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I have the same issue with Three losing connection around Finsbury Ave!

@SW_Help @King_of_SW @ThreeUKSupport @networkrail The @EE signal is strong but throughput is often either very slow or non-existent. It picks once you leave the station. I've raised it with EE in the past but its never improved. My guess would be that the mast can't handle the throughput and they don't really give a ****.

@suhailpatel @Geek_Manager @jaseemabid @filipecvarela @ThreeUK @EE @giffgaff 🤞I have an Android so fingers crossed it'll be ok! For what it's worth, I've been having some horrendous not-signal-related issues with EE, which led to this switch. I find EE's data to be unreliable around the area of our office.

When you get home, nothing connects but apparently nothing is wrong #Sky (can’t even find their @twitter acc.) & you have no 4G and one 3G bar with the apparently best network (bullshit!) in the UK @EE 😩😡

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@EE Really disappointed with the charges for data roaming whilst on holiday in Turkey . As a loyal long standing customer I would have thought we would have been eligible for a better deal. Vodaphone customers can use their existing allowance without paying any extra !

@watbe @filipecvarela @ThreeUK @EE This is an interesting conversation while I'm going through the @giffgaff plans because @EE is often quite awful and I need something better!

@JessicaOOTC @virginmedia I've been on @EE broadband & tv since it started & has been a amazing. Literally just moved & when i went to sort it out they upgraded me to fibre with no extra cost p/m, free equipment & free technician to do the swtich. Absolutely A+ service

@ruthallingham @EE Never thought I'd see the day as I do love my macbook and iMac but they're just too pricey for what they are now.