EE Outage Report in Preston, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Preston come from postal codes PR1, PR5, PR2 and PR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Preston, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Preston, Lytham St Annes, Leyland and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Preston |
Phone | |
| Lytham St Annes |
Phone | |
| Preston |
Wi-fi | |
| Preston |
Phone | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Butterworth
(@buttsy1972) reported
@EE Can you advise if I need to call 150 to inform that I have replaced a phone that is under flex contract following unrepairable damage that replaced under non-EE insurance?
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Phil
(@PhilWillChil) reported
@EE I have multiple times and still not sorted. Awful service.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 15-08-2025 0000hrs - 31-08-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area
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Joe Fletcher
(@JoeJFletcher) reported
@EE why is your website so bloody awful now? It’s like you don’t want to retain your customers.
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Martin Roberts
(@MartinSRoberts) reported
Despite being an @EE / T Mobile customer since I first bought a mobile 20+ years ago, today I made the decision to move to @VodafoneUK. Terrible customer service and failure to address an issue means I’m certain I’ve made the right choice. No respect for long l-standing customers
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Jack
(@_JackJohnson94) reported
@EE hi, can someone help me ‘revalidate’ my 50% friends and family discount please? Tried for hours yday on the phone and had no luck, surely it can’t be that hard to add back on?
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Jules
(@julesw1lko) reported
@patmcfaddenmp Pat, you really also need to start dealing with corporations that have no idea about LPA’s for the elderley. Companies like @EE and @bt_uk are *awful*. The LPAs are electronic, but still need to see paper copies in branch. Utterly, repeatedly incompetent.
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david drury
(@davidoneman) reported
@EE Its a complaint about service mainly data , theres some sort of problem in my area . Is there a email i can send something , i tried on the app to message but just keeps suggesting things so have up on that
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Disco Dev
(@Idarrenhouston) reported
@EE can i have my OG number back if possible would be the gift of the world pm me... but was similar to 0&((()))(2$ - HP keyboard will tell you real number from @Motability who gave up on this person while there company was meant to help its users it gave up on staff then handed it back to #publichealth #nhs @NHSScotland NoI1nTEAM
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Eileen 🌸🌹🌺❤️🤍
(@EispyEils) reported
@EE Hi, on hols in Corfu which is included in my roaming package however, it seems I’m picking up my signal from Albania which is not so you are asking me to pay!! How do I avoid this?