EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

City	Problem Type	Report Time
Blackburn	Internet	1 day ago
Blackburn	Wi-fi	5 days ago
Blackburn	Internet	5 days ago
Blackburn	Wi-fi	5 days ago
Blackburn	Internet	10 days ago
Blackburn	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  David (@dave6018) reported 3 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

• 
  The Truth Detective (@detective_truth) reported 6 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

• 
  Suhail Akubat (@AkubatSuhail) reported 6 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  Memorial Minders (@barden_derek) reported 10 minutes ago from Rishton, England

  @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

• 
  David (@dave6018) reported 16 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  emily (@emmason93) reported 17 minutes ago from Preston, England

  @EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough

• 
  Chris Williams (@chriswords1) reported 18 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Sam Mawdsley (@sam_churchstile) reported 21 minutes ago from Croston, England

  @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

• 
  Melanie Lewis (@melbluenose) reported 23 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 25 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  ♠Bainsey♣ (@adam1baines) reported 27 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

• 
  Mr F (@FaronYoung72) reported 27 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

• 
  Amy Prescott Diaz (@MoCuishle_) reported 33 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  YS (@thebeardedref95) reported 46 minutes ago from Preston, England

  @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

• 
  The Truth Detective (@detective_truth) reported 46 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  mrs kelly jackson (@kelly394) reported 47 minutes ago from Preston, England

  @EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

• 
  David (@dave6018) reported 52 minutes ago from Penwortham, England

  In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else

• 
  The Truth Detective (@detective_truth) reported 57 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  The Strictly Spoiler (@davejthorp) reported 60 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  K e r r i (@KerryM811) reported 60 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Gale AFC LD (@colingale) reported 7 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  Stuart Smith (@Galaxy42_) reported 8 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  Ollie (@ollieb997) reported 8 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  John Paul Gonzalez (@JanusPaulusG) reported 13 minutes ago

  @EE Not possible to fix

• 
  This Brown Geek (@thisbrowngeek) reported 17 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  Joanna Roberts (@Wanna_24) reported 18 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  Sheree (@sheree17smith) reported 20 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  Json (@Stuff1646) reported 24 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

• 
  Json (@Stuff1646) reported 26 minutes ago

  @EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.

• 
  SportsX (@Sports_X_) reported 27 minutes ago

  @England @EE Id like to propose a trade of out frosty Goalkeeper in exchange for 1 pound. If you guys want to keep Pickford sharp, you put the worst GK in the world to back him up.