EE outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent EE outage reports came from the following cities: Blackburn, Preston, and Chorley.

City	Problem Type	Report Time
Blackburn	Wi-fi	6 days ago
Blackburn	Internet	7 days ago
Blackburn	Internet	9 days ago
Preston	Phone	10 days ago
Blackburn	Total Blackout	18 days ago
Blackburn	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  The Truth Detective (@detective_truth) reported 2 minutes ago from Chorley, England

  @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

• 
  Melanie Lewis (@melbluenose) reported 3 minutes ago from Parbold, England

  @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

• 
  Mark Scowcroft (@Crawlspace71) reported 8 minutes ago from Kirkham, England

  @EE Anyone aware of EE outage issues in Kirkham area PR4

• 
  ♠Bainsey♣ (@adam1baines) reported 9 minutes ago from Chorley, England

  @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

• 
  Pete Burns 🍥 (@TheFootyTog) reported 13 minutes ago from Croston, England

  Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

• 
  Amy Prescott Diaz (@MoCuishle_) reported 16 minutes ago from Blackburn, England

  @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

• 
  Stuart Buckley (@stuartpbuckley) reported 19 minutes ago from Tarleton, England

  @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

• 
  David (@dave6018) reported 24 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

• 
  Gaya (@G4Y4) reported 28 minutes ago from Blackburn, England

  @EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 31 minutes ago from Leyland, England

  @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

• 
  Mr F (@FaronYoung72) reported 31 minutes ago from Penwortham, England

  @EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

• 
  David (@dave6018) reported 33 minutes ago from Penwortham, England

  @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

• 
  🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported 35 minutes ago from Leyland, England

  You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

• 
  K e r r i (@KerryM811) reported 36 minutes ago from Horwich, England

  @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

• 
  Chris Williams (@chriswords1) reported 38 minutes ago from Rufford, England

  Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

• 
  Suhail Akubat (@AkubatSuhail) reported 41 minutes ago from Preston, England

  @EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

• 
  The Truth Detective (@detective_truth) reported 45 minutes ago from Horwich, England

  @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

• 
  The Strictly Spoiler (@davejthorp) reported 53 minutes ago from Preston, England

  @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

• 
  The Truth Detective (@detective_truth) reported 56 minutes ago from Chorley, England

  @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

• 
  The Truth Detective (@detective_truth) reported 56 minutes ago from Horwich, England

  @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JudyYorke (@JudyYorke) reported 4 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  Nicky (@NickyNacks25) reported 5 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Alan Aldridge (@afaldridge) reported 8 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Julie Kubiak (@JulieKubiak) reported 10 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  lucy barnett (@lucebarnett) reported 11 minutes ago

  @EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help

• 
  SMV (@MissSmallVoice) reported 13 minutes ago

  @EE Abysmal. Got an automatic voice telling me they'd sent me a text and then telling me AGAIN to text VM on or VM off. Such rubbish - it is a voicemail pin issue, where I did not re-set my pin. 4 hours since I got your message and no luck getting through to a REAL person. Abysmal

• 
  Gary (@GaryGaryweir11) reported 14 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

• 
  Erika (@ErikaDucker) reported 15 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Michael Williamson (@michaeljw_97) reported 15 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  ryan (@imjustryan___) reported 16 minutes ago

  The @EE 4G/5G is appalling in London. Why is it so bad?