EE Outage Report in Penwortham, Lancashire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (50%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Blackburn, Chorley, Southport and Garstang.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Kim Allen
(@kimberleyallen) reported
from
Saint Annes on the Sea, England
@EE Please can you assist urgently! My account is up to date, confirmed by you, yet I’ve had no service since 25 Nov. A very long online chat failed to resolve issue. Online chat is not available but I can only communicate online. You are ignoring me. I’m losing the will to live!
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Chris Morton
(@Mortinio) reported
from
Saint Annes on the Sea, England
@EE hello, trying to purchase a new phone online via the website and the website seems to be stuck in a loop after you put delivery details in. The page reloads asking for address and postcode again, re-input, and the same happens again. Please help!
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Childs
(@ashes5nil) reported
@EE any chance you can give me a customer service number? I’ve not made one call yet and already want to bin you guys off. Shocking service
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THam19
(@ThomasHam19) reported
@EE Yes I can confirm it’s the EE App that not working
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Alex ☀️
(@alexclarke_94) reported
@virginmedia are so rubbish. Thank God I could hotspot from my phone for my important meetings this afternoon. Thank you @EE for saving me. I swear virgin are down every other day in my area.
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Jas K (McDonnell) 🇮🇪
(@chesterkopagain) reported
Does anyone know how to make a formal complaint 2 ee? They matched my new sim deal from £20 to £8. I had no contract. I signed a new contract, they didn't tell me, 4 £28 a month. So now I'm paying nearmy 4 times as much. Ee refuse to register a complaint @EE
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JayMAJOR
(@JayMAJOR90) reported
Hi @EE i am currently having network problems unable to use call or data or unable to contact EE , can you please advise
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Darcy Sutherland
(@DarcySutherlan4) reported
@EE how longs it gonna take you to fix your app?? Been down for days.
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jim pratt
(@jimbopratt) reported
@EE ur payment service in 150 is down doesnt recognise any card details
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Ian Shaw
(@Iggy_Shaw) reported
@PollyManser @EE Yes, mine has been absolutely awful
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Gary Bourbage
(@Gareevee) reported
@EE app or website are not working for bill payments :(
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Samantha McDonnell
(@baconandbraces) reported
@EE trying for 1 week to spend over £1000 with you but poor systems and customer service leaves me wanting. After 12 years loyalty it looks like time to move on…..🤬