EE Outage Report in Penwortham, Lancashire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Chorley, Blackburn, Preston, Southport and Garstang.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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Chris Morton
(@Mortinio) reported
from
Saint Annes on the Sea, England
@EE hello, trying to purchase a new phone online via the website and the website seems to be stuck in a loop after you put delivery details in. The page reloads asking for address and postcode again, re-input, and the same happens again. Please help!
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Kim Allen
(@kimberleyallen) reported
from
Saint Annes on the Sea, England
@EE Please can you assist urgently! My account is up to date, confirmed by you, yet I’ve had no service since 25 Nov. A very long online chat failed to resolve issue. Online chat is not available but I can only communicate online. You are ignoring me. I’m losing the will to live!
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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F-W Thatter🤪🤪🤪
(@nicfabes) reported
from
Saint Annes on the Sea, England
@EE ee is down in my mum's every page comes up with security issue and someone could be trying to get your details
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Dawson
(@chrisdawson1980) reported
@SocialTechHD @EE To be fair to EE, they've recognised the problem, found the fault and working to repair a mast.
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Niklas ➐
(@NiklasGods) reported
@LoverOfTechBA @EE I'm so disappointed on my s22ultra battery, I'm thinking buying a Powerbank to have with me because this battery is so bad. Everybody hyping up this new snapdragon chip but you prove it's the same as always.
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Charlie Canavan
(@CharlesCanavan) reported
@VodafoneUK I’m going to leave, as a result. What a shame! @EE are doing unlimited data internationally, I’ll jump ship to them. Your customer service has gone downhill too, it’s impossible to get through to Prime Contact! You’ve gone from amazing to ****, in the space of 2 years
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Ambamama
(@Ambamama) reported
@EE please can somebody help me add some data. Getting an error message. Nobody is answering on live chat. Thanks
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Gareth Raisbeck
(@GRaisbeckLegal) reported
Brilliant... so @EE send a new SIM card and immediately cancel the old one without the new one arriving. Now without a phone for the duration of the week as going away for work on Sunday. You're useless.
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Nilufer Denizer
(@msammar882) reported
@bethanct @EE The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.
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Phil Lewis
(@DharmaPhil) reported
Hey @EE, so you know, I’m so utterly, completely, totally sick of your advert, I wouldn’t use your service if you paid me £200 a month. £300 I MIGHT consider it. As long as I only need to use it a month, but you pay me for life.
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Leon Turner
(@leonturner447) reported
@EE Your service is a con. Seriously this is the final straw. I pay you thief’s £100 a month and I am essentially using my phone in 2001 on dial up
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Mr E 🇬🇧
(@VEverettmfl) reported
@linguist1980 @EE There are places in the UK with broadband speeds in the 200s ?!? Blimey. I know ours is bad, but I just assumed so was everywhere else!
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musiclover
(@disneycrazy87) reported
@EE The point is I shouldn't have to use WiFi calling! Your network is becoming a disgrace and after a quick look on twitter I'm clearly not the only unhappy customer! You used to be a really good network but if things don't improve quick I won't be staying