EE Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Leyland, Lytham St Annes, Preston, Blackburn and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Annie McKeown
(@anniemckeown) reported
from
Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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David
(@dave6018) reported
from
Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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emily
(@emmason93) reported
from
Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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emily
(@emmason93) reported
from
Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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♠Bainsey♣
(@adam1baines) reported
from
Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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F-W Thatter🤪🤪🤪
(@nicfabes) reported
from
Saint Annes on the Sea, England
@EE ee is down in my mum's every page comes up with security issue and someone could be trying to get your details
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Rang again, apparently my case was transferred to the wrong department. I just want to make a complaint
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unedited: ™
(@weareunedited) reported
@EE That will help. Is it just on contract accounts or does it include pay-as-you-go SIMs?
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Emma Barnard
(@PatientAsPaper) reported
@EE It's now been a week @EE , and although being told that someone would call me last Thursday, I'm still waiting to be contacted. Can you help please?
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Alison Cheetham
(@Fannieannetutt) reported
@EE Getting into the app. I was on the phone yesterday to customer services, the end result is just keep trying the app.
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Mark Kavanagh
(@MarkHooje) reported
Hey @SkyBroadbandd do you want a new customer ? @bt_uk & @EE have failed since 23rd May 2025 to get a openreach engineer to sort my internet out. They have lied and given excuses for months. I have the emails of broken promises as evidence.
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Andy Walker ⚽️🏌🍻🚴 🦅
(@andytheeagle) reported
@EE I am abroad. None of your services are working. Your chat says call 150 but I can’t. How the hell do I get support from you?
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Adopters Anonymous
(@AdoptersA57927) reported
@EE Hi there. I am particularly disappointed by your service. I have had a fault on my broadband, reported on Saturday. I need a power cable sent out for my wifi hub. I have so far had four conversations, each giving me different information on when I will receive a new cable!
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Adopters Anonymous
(@AdoptersA57927) reported
@EE First I was told Monday, then Thursday, then Tuesday or Wednesday and today I was told Friday. Most businesses can send something for next day delivery. I don't understand what the problem is. I have zero wifi and I'm relying on a phone for all broadband services. Any help?
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Alison Cheetham
(@Fannieannetutt) reported
Why are @EE selling security included in in the product when you can't get onto the app to activate it? Frustrated new customer 😒
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Mike Oldfield-Marsh
(@AllMiked_Up) reported
@EE Unfortunately you are unable to help me as you are unable to allow me to keep my old landline number as well as get the products I want (my mother in law has dementia, and will not be able to remember a new number in an emergency). I will go elsewhere, and report this to OFCOM.