EE Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Preston, Blackburn, Lytham St Annes, Chorley, Southport and Ormskirk.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Phone | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Dan (@DanMiller944) reported from Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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The Truth Detective (@detective_truth) reported from Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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David (@dave6018) reported from Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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F-W Thatter🤪🤪🤪 (@nicfabes) reported from Saint Annes on the Sea, England
@EE ee is down in my mum's every page comes up with security issue and someone could be trying to get your details
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Adam Platt (@AdamPlatt95) reported from Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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♠Bainsey♣ (@adam1baines) reported from Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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♠Bainsey♣ (@adam1baines) reported from Preston, England
@EE check your DMs to me ive sent pics of what i request im not a happy customer
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Annie McKeown (@anniemckeown) reported from Leyland, England
@EE Just strared to work after a week of not working all good now hopefully 🙈👍
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Chris Bloomfield (@CSBloomfield) reported from Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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♠Bainsey♣ (@adam1baines) reported from Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Adam Platt (@AdamPlatt95) reported from Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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emily (@emmason93) reported from Preston, England
@EE after my complaint last week about receiving debt collecting letters to my address from the previous occupant. I was promised this was resolved! Another letter has arrived today!!! SORT THIS OUT. I have complained on a number of occasions 😡
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Kerry M (@KerryM83081147) reported from Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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emily (@emmason93) reported from Preston, England
@EE someone contact me regarding my issue from yesterday! This is still unresolved and Peter from customer service says he has ‘no availability’ to call us today and claims to have already rang and left a voicemail which neither have been received! This service is not good enough
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David (@dave6018) reported from Penwortham, England
In the 10 days I have experienced both extremes of customer service, first one was excellent customer service from @EE (best uk network bar none)and then the exact opposite from @SamsungUK who only care about taking your money and nothing else
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Kate Taylor (@marykate100) reported from Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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♠Bainsey♣ (@adam1baines) reported from Chorley, England
@EE Yes and they did no help at all im really not happy
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Melanie Lewis (@melbluenose) reported from Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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joe JT tanner (@joetanner4) reported
@EE can somebody get back to me regarding ee WiFi, comes on for an hour everyday then no Internet for the rest of the day. Been like this for over a week now and no response back. I want to cancel this and will be canceling my direct debits.
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Bok Choy of the Bizarre (don't ask!) (@WildPhoenix80s) reported
@EE @rootmetrics Might want to work on coverage on Wales, having absolutely no signal nearly made a 2 hour drive useless when my friends got lost on the way to Rhiwargor waterfall...
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iD Mobile (@iD_Mobile_UK) reported
@VillanAston @EE Hi Alexander, the network issue only arose on 20/07. Before that, we hadn't detected any issues in your area. Our coverage checker suggests limited service indoors here, though. Apple only offers a 12-month warranty, sadly. Have you tried performing a network reset? - Rory
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joe JT tanner (@joetanner4) reported
@EE @rootmetrics How. Poor signal no WiFi. Will be cancelling
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Alexander (@VillanAston) reported
@iD_Mobile_UK @EE You lot said try a new sim it didnt make any difference. You lot said for months there is no network issues in the area’s ive been in. Now your telling me there is network issue in my area from today. Ive done all the rests. Is my complaint still open? I need compensating.
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Mark (@Vass88) reported
@EE sick of lack of service, fix the masts or give up the company if you dont know what you're doing!
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Bok Choy of the Bizarre (don't ask!) (@WildPhoenix80s) reported
@EE It was only that area. Signal returned to normal on the drive to back.
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England
@EE is there something wrong the EE signal?
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iD Mobile (@iD_Mobile_UK) reported
@VillanAston @EE Our network covers 99.8% of the UK outdoor population, so it doesn't make sense that you'd be having so many issues everywhere you go; we're just trying to find where the fault lies. If you can borrow a friend's phone quickly for the sake of the test, that'd be helpful. - Rory
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Rikki ******* (@rikki_cumming) reported
@EE Hi I have lost my SIM card and I can’t access live chat? Can you help me out with this please