EE Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Leyland, Lytham St Annes, Preston, Blackburn and Poulton-le-Fylde.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Stuart Buckley
(@stuartpbuckley) reported
from
Tarleton, England
@EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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Chris Morton
(@Mortinio) reported
from
Saint Annes on the Sea, England
@EE hello, trying to purchase a new phone online via the website and the website seems to be stuck in a loop after you put delivery details in. The page reloads asking for address and postcode again, re-input, and the same happens again. Please help!
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦
(@pastrywuff) reported
from
Leyland, England
@Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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Amy Prescott Diaz
(@MoCuishle_) reported
from
Blackburn, England
@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.
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YS
(@thebeardedref95) reported
from
Preston, England
@EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years
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Mark Scowcroft
(@Crawlspace71) reported
from
Kirkham, England
@EE Anyone aware of EE outage issues in Kirkham area PR4
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Kim Allen
(@kimberleyallen) reported
from
Saint Annes on the Sea, England
@EE Please can you assist urgently! My account is up to date, confirmed by you, yet I’ve had no service since 25 Nov. A very long online chat failed to resolve issue. Online chat is not available but I can only communicate online. You are ignoring me. I’m losing the will to live!
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Chris Williams
(@chriswords1) reported
from
Rufford, England
Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦
(@pastrywuff) reported
from
Leyland, England
You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Frost
(@wendybfrost) reported
So trying to call @EE again today on 07953966250 which it says is for 'another provider' other than EE. It isn't. It cuts you off. There's no email either. So who am I supposed to call to contact you about my service? #EE @Ofcom
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Steve 🏳️🌈🇬🇧 🍑
(@_wohyeahwohyeah) reported
How difficult can it be to transfer your old number to a new sim card? Every time I ring up @EE and they fix it (apparently) but I have to ring up 24 hours later as nothing has happened my end. I've rung 3 times now!
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Vineet Harsh
(@vineetharsh212) reported
@EE Pathetic customer service, had to wait for over an hour on the customer service line, still got no response. We have a technical issue in the broadband, can you send home a technician to check it please?
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Hocus Pocus
(@BubblingBatBrew) reported
We’ll do it publicly then @ee as no one responded to the DM you told me to send- august I put in 30 days notice to cancel 2 watch contracts - customer service refused 3 requests to cancel said moving to PAYG would mean no September payment/end of contract
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Frank Hewitt
(@Anspeirmor16) reported
@EE I’ve now been without a functioning phone for two days because of your mistake over a sim card. No service now can’t even contact YOU!!
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BorisMum
(@sweepears) reported
@EE How can I get some help with my phone (now obsolete but I am still paying for it)? My contract expired on 1/9/22. Impossible to get anyone on the phone on 150. Is it best to go to an EE shop?
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SIMON WELSH
(@CLEVERCLOGS_SI) reported
@EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now to @O2
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james covill
(@jamescovill3) reported
@EE hey I can’t access the MY EE app is there a problem with it currently
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Matt'll do
(@matt_game) reported
@HastingsDirect The call failed at 59 mins. Poor @EE at our house :( I’ll just hope that the Hastings team can touch base with Hoopers Engineers and ask them to actually get on with authorising Stafford Land Rover to proceed with the works. Hastings told them it was ok to go ahead 2 weeks ago.
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Chelsea Michelle
(@littleginge93) reported
@EE hi, sorry it’s late but I have a query about my recent bill. I think I’ve been charged twice for an Apple Music subscription. Could someone help please? Thanks