EE Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penwortham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent EE outage reports came from the following cities: Blackburn, Lytham St Annes, Southport, Preston and Leyland.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Phone | |
| Blackburn |
TV | |
| Lytham St Annes |
TV | |
| Southport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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The Strictly Spoiler
(@davejthorp) reported
from
Preston, England
@EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit
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Cllr John Potter 🔶🇬🇧🏴🇪🇺
(@johnpotterLD) reported
from
Preston, England
@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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David
(@dave6018) reported
from
Penwortham, England
@VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Suhail Akubat
(@AkubatSuhail) reported
from
Preston, England
@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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Chris Morton
(@Mortinio) reported
from
Saint Annes on the Sea, England
@EE hello, trying to purchase a new phone online via the website and the website seems to be stuck in a loop after you put delivery details in. The page reloads asking for address and postcode again, re-input, and the same happens again. Please help!
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Mark Scowcroft
(@Crawlspace71) reported
from
Kirkham, England
@EE Anyone aware of EE outage issues in Kirkham area PR4
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Kim Allen
(@kimberleyallen) reported
from
Saint Annes on the Sea, England
@EE Please can you assist urgently! My account is up to date, confirmed by you, yet I’ve had no service since 25 Nov. A very long online chat failed to resolve issue. Online chat is not available but I can only communicate online. You are ignoring me. I’m losing the will to live!
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Aidan Blunt
(@jablunt71) reported
from
Chorley, England
@EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
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joanne jones
(@Jonesta1) reported
@mouthwaite @EE I had an absolute mare with them, we couldn’t get it sorted so they put you in lockdown, basically it goes to another dept who will then try and sort it for you!!! The stress it causes is ridiculous just awful 😩😩😩
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Chris Lancaster
(@lankypride) reported
@mouthwaite @EE Was a customer with them for about a year back in 2015. Went to the store to complain about signal issues I was experiencing when I overheard a member of staff refer to me as “******”. After some very loud “choice” words within the store, I called customer service who were rude.
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Nigel Gill
(@Niggleg1956) reported
@mouthwaite @EE After many years of crap with vodafone i switched to sky mobile so easy no hassle upgrades when i want..!!!
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nileyboy
(@nileyboy) reported
@MeStressymummy @mouthwaite @EE Customer services can work remotely from home. As can sales and service. There is never an excuse for bad customer service, politeness or bad communication and failure to return a call. Only excuses Current excuse is covid It's becoming an excuse now for everything.
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Well hello there!
(@BranockMorris) reported
@mouthwaite @EE Customer service in the uk is a thing of the past unfortunately. I am with Virgin & their customer service is utterly dreadful. So greedy. In fact I would go so far as to say all US companies are particularly greedy. It’s a shame. It’s wrong & you absolutely should expect better
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Thetruthseeker
(@Thetrut14038685) reported
@EE Mate I work for carphone. I know what I'm doing. It's yr site, it's terrible. Guess what? Every other site I use in browser works fine. Would you like a screen recording?
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AJ Denman
(@cherrystar3) reported
@AndrewRWhite @mouthwaite @EE So true!! I used to get significant discounts. Been a customer for over 10 years and there’s no perks for loyalty
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Karen Hardicre
(@KHRConsultancy) reported
@mouthwaite @EE They can be very rude
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Debbie Gardiner MBE
(@DebsGardiner16) reported
Thank you @EE for the fabulous service on your help line this morning. My call was answered quickly, the operator listened, undstood, explained what she was doing and resolved my problem. Great customer service, thank you.
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Sam.Anderson🦄 💫
(@Anderson86Sam) reported
@mouthwaite @EE I’ve been an EE customer since the orange days, I cannot fault their service and would never publicly slander them in this way. Please be mindful of the fact that a lot of them are working from home and there are far less of them on the shop floor!