EE Outage in Croston, Lancashire, England

Seriously can’t wait until my @ThreeUK contract is up, nothing but issues with the data. Bring on @EE !! #EE #ThreeUK

@EE Just strared to work after a week of not working all good now hopefully 🙈👍

@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

@EE Yes and they did no help at all im really not happy

@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

@EE **** Turpin wore a mask you know! 😂 Appalling Service

@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

@EE Either I'm daft, or the link is broken. All on offer is Vodafone... I can't stand Vodafone lol

@morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

@EE I spoke to the team on chat today and im still not getting anywhere . It seams that althoe the ohone that i want has a lot of price options it appears the cheapest they can do is £78 per month ive always had the latest phone and never paid so much .

Hey @EE I just had an email saying my film card is going to expire. But I deffo used it within the promotional period to have it extended for a year for free, help 🙃🙃

@EE cracking service yet again!! One of the worst customer experiences ever!!

@EE Trying to help an elderly relative end their phone contract and being passed from person to person, phoning five times to have nothing resolved. Also being talked to horrendously and then hung up on.

I’m sorry but the customer service on @EE is absolutely dreadful 🤯

So either @EE have chopped down every 4G mast along the West Coast Mainline... ...or my phone is an arsehole #WheresMy4GBitch

@xbox9805 @VodafoneUK Network has to support it and the only one in the UK that does is @EE

@EE @EE I am constantly rebooting the router, always on my 4G as the connection is so poor. And can’t download a programme without it failing. It’s very frustrating

@EE to say I am annoyed is an understatement. And you dare reply and tell me to contact technical support!!! I have spoken to them more than my kids

@AndyNicolaides @EE Technical support and 4g devices I think

@Pup_Scruff @EE @TMobile @O2 @VodafoneUK @ThreeUK Having seen how Vodafone treat my housemate I’d never use them (admittedly he’s not the best customer).

Classic @EE - website crashes when going to upgrades. Chat says they’ve fixed it (not). Upgrade chap offers me a £20, 20gb, 12 month contract. Then it comes through at £22 for 18months. I call up, no chat record. Cancel my new contract but will take 24hrs. Current offer expires.

This @btsport and @EE advert with @kevinbacon and #deilasmith is cringe worthy she is poor at best

@EE another day without service on the Nothing Nowhere network in Stapleford

@EE No idea. It’s very slow. Don’t waste your time I am moving internet providers. This has been an on going problem. Thank you though x

@EE seems to have been fixed or the wind has changed direction and is blowing some of your ‘fastest’ network my way again.

@EE You’re coverage on my small estate is appalling, in a low blackspot where I only get 1 bar on my phone and the signal breaking up making it near impossible to make calls !!

Anyone else on @EE have no service?? I’ve had no service since last night and I’m really confused as to why ://

@nickallen92 @EE @VodafoneUK @VodafoneUK fancy some new customers? Use this guy on an advert along with the words ‘This cunt is fucking shit and we’ll never use his ear-raping excuse for music in our adverts as we have taste’. Easy.

@EE No, it’s regarding my daughters iPhone that gave up at the weekend, 18 mths into a 2yr contract Apple said that the phone could not be repaired and EE kindly said nothing could be done as it was past the 12month warranty. I emailed customer.complaints to no avail!!

@EE still waiting for a response to my email sent on Tuesday (merely to verify my account)...not sure it should take more than 55hrs to this?? Just want you to get to the bottom of our complaint but obviously customer service isn’t a priority!!!

@Spotify @EE I pay my Spotify subscription via my ee phone bill. Had notification today that payment failed? I'm aware of same issue for a number of users. Can you advise what's happening? Thanks

@EE having problems with streaming across various services...lots of lag or buffering on stuff that untill the last few days, never has before

@EE I have tried logging into my account, but I’m having difficulties doing so, does EE have a live customer chat service I could possibly use?

4g still not working @EE this is a joke now 3 days and still having to pay full phone bill when I can’t use multiple features unless on WiFi!

@EE hi, i pay £33 a month for fibre broadband, i paid my bill and its not working at all! I need some help as i have work to do which i need internet for.

@EE .......sort out the your signal in Stanford le hope!! At a mates and can’t call anyone.....#callfailure!!!

@EE so for 8 months I've been complaining about my phone not working, you sold an upgraded policy knowing it wasn't going to give me coverage so when I get home I'm going to report @EE to ofcom as you've just ignored my complaints, i have proof here on Twitter & recorded messages

@EE Doesn’t matter where I am it’s crap

Come on @EE help me out here, I've rang you but you're having long delays on the phones as well.

@Pete__Collins @EE Im on EE I had no signal to phone and my partner only received my texts I sent her when we got home, if you pay for food/drink/merchandise by card card machine signal is very poor

@EE it has to be said the call quality and 4G signal is becoming almost unusable!! Surely you should be able to roll out 5G with better protection for customers! Painful!!

@Lisaannet_ @EE Next time when you encounter such mobile signal problem, try to complain through Tweet and geotag that problematic place. This will help us and the government to improve future mobile service at that poor service spots regardless of the carrier. Thank you Lisa.

@PorscheSauce @EE We don't have broadband at home, but we run a dongle on a lap top, and have a sim only on our phones all on 3, the price is good and coverage is good, I was on 02 for yrs but the coverage on the phone at home was really bad. Just check coverage in your area.