EE Outage Report in Thornton, Sefton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thornton, Sefton, England
The most recent EE outage reports came from the following cities: Liverpool, St Helens, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Kay Leaver
(@mummykay74) reported
from
Heswall, England
@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SBSC SB Strength And Conditioning
(@AndSbpt) reported
@EE Who's Matt?! Not replied because we rang yourselves, who are coming out after new year to "fix".. When the other half and the kids have gone back to work and school - having watch barely any of the films they had planned to watch (streaming didn't work) How has it taken a month?!
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Dani
(@danihickeyy) reported
@EE customer service used to be unreal. Now it’s WILD the way they talk to paying customers 🤯🤯🤯
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Debbie Lakeland
(@glowworm2015) reported
@EE Hi, I can't get any data on my phone it says I have signal and yet it doesn't work. Please can you have a look at it
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Michael Gulliver
(@Mike_C_Gulliver) reported
@ee @btsport Hi there, I have been locked out and can now not use the app to watch anything. I have not changed my password and nothing else has been changed and it appears I am not the only one this had happened to. Please can you help resolve ASAP.
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Elaine Quinn
(@EQuinnEcolab) reported
@EE after a very unsatisfactory call from a rather arrogant EE customer service, basically told me to go find another provider - not interested in supporting me as a long time customer. EE what a sad disappointing end. Bye bye
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Jacks
(@jacks1912s) reported
@EE Liars who don’t tell you your FIVE MASTS ARE DOWN in your area and sat no problem on line until you call to check! Oh, and it might takes months to gain access to the main mast which is on PRIVATE LAND
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dan
(@dantheman19970) reported
@Simon88683447 @EE Your not the only one I have the same problem
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Zorro
(@ZiggerzZiggerz5) reported
@EE Tried calling 150 ,,,!! Like yourselves it's useless ,,!! Let's see how much noise and attention I can send your way !! Your advertising says your voted number 1 ,,, I am spreading the Word how bad EE is , How you can't speak to customer services, Get No Satisfaction or Help!
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Amy
(@amyl_c) reported
@EE Can you answer the phone. Now over an hour. This is really poor customer service
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Pauline
(@PaulineC_lod) reported
@EE Thanks. We just about have the numbers ported now - just one more to go. But it has taken a month! I think I now have an issue with sms otp codes from barclaycard being blocked. This is a real pain. How do I get it sorted please?