EE Outage Report in Thornton, Sefton, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thornton, Sefton, England
The most recent EE outage reports came from the following cities: Southport, Liverpool, Skelmersdale, Birkenhead, Runcorn and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Phone | |
| Liverpool |
Internet | |
| Southport |
Internet | |
| Southport |
Internet | |
| Skelmersdale |
Phone | |
| Birkenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cowboy Newms
(@CNewman2011) reported
@EE Hi EE, I’m currently in the US and can’t enable roaming because two-step verification tries to send me an SMS (which I can’t receive until roaming is active). Could you please help me get roaming added manually so I can use my phone here? #lol
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andrew varley
(@andrewvarley) reported
@EE told me today I will receive an e mail from them in 2-3 hours. That's slow! I suggest you look at other broadband offers out there try @UswitchUK
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Zahid Murtaza Butt
(@ZahidMurtazaBu1) reported
RT @EE 1. I was billed without my knowledge. #Fraudulently 2. I never acknowledged or activated any sim(s) . 3. I've been sent a letter that I need to pay for a fake bill of £34.50??? #FalseSales Dated: 24.08.2025 4. I haven't gave no PUK code thus why the false accusations .
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Lady G
(@SmartGinny) reported
@EE I have to say.. being left on hold for over 49 minutes when trying to sort an issue out is not good enough.. how the heck am I going to get my issue sorted if I can’t speak to someone?
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daffodil🪬
(@BattenDaffodil) reported
@EE Have reported no one is helping, there's no signal
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The Littlest Hobo
(@topbrewer) reported
@bt_uk @BTCare @EE Must admit after having so called 900mbs installed I wish I’d never pushed the buy button. 300mbs max from router at 1 m distance How you can charge for 900mbs is beyond me
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StickyStock81
(@StickyStock81) reported
@EE Funny that as your team say there is an issue so can’t be escalated. Yet more inconsistency from @EE
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bob cain
(@bobcainffc1971) reported
@EE Done. Hopefully issue resolved albeit we will only know at the end of week.
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Sy dimps
(@SyDimps) reported
@EE not allowing customers to amend their broadband packages online and only via your (unhelpful) call centre has to be against competition laws and consumer rights. Fix it please!!
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StickyStock81
(@StickyStock81) reported
@EE yet again WiFi calling down?! All weekend and yet again today, utter joke