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EE Outage Report in Thornton, Sefton, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornton, Sefton, England 12/16/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornton, Sefton, England

The most recent EE outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • formby_car_elec formby car elec (@formby_car_elec) reported from Formby, England

    @EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeredpath Luke Redpath (@lukeredpath) reported

    Not even that but I can’t even create a new account in my name for the mobile and migrate over without losing my numbers. It will actually be easier for me to just cancel my contract early and migrate both numbers to a new network. Guess I’ll move to @EE then and get on 5G!

  • Barrynicholas15 Barry nicholas (@Barrynicholas15) reported

    @EE EE where l live l can not 4G Internet inside the house and when you make a call it is not good ee is not number 1 network

  • IPsnippet Thorsten Gailing (@IPsnippet) reported

    @EE Ok. That‘a clear. But: The contract ends on my neighbour using the PAC code with another provider, not on requesting and receiving it from you. He may never use it and just let it lapse. Why does he have to pay you a fee before termination? @ofcom @WhichUK

  • theprof1t Profit (@theprof1t) reported

    @NidooSZN @EE AS A LOCAL UK RESIDENT I AM APPALLED AND DEMAND BETTER FOR US THE LOYAL CUSTOMER. THIS MANS TWITCH CAREER IS IN SHAMBLES BECAUSE OF YOU, @EE

  • SEMCG1 Sara 💙 (@SEMCG1) reported

    @EE Thing is Matty, I don't want to chat with you privately. My purpose in posting about this is simply to provide some warning about how bad your service is. This is allegedly already being dealt with - and has been for the few months. Nothings changed.

  • liamboot2021 Liam (@liamboot2021) reported

    @EE I dont rate you at all. Ridiculously expensive for the same phones that are cheaper with your rivals who also have better service! @VOXI_UK will always have my business from now on, cheap and cheerful but quality service and great customer service!

  • SouthDevonSue Sue Jamieson (@SouthDevonSue) reported from Mevagissey, England

    @EE Hi me again. We requested a PUK code on the 10 th of March and was told it would take 10 days. It's to put an O2 SIM into my old EE Samsung J3. I used to have an account with you and the handset must be locked to EE. Can you help?

  • Diddy987 David Gennard (@Diddy987) reported

    @EE Just saw this. I registered with the email. (on 2 accounts) And missed out again cos no email. ******* **** you are everytime you let me/others down. Bunch of wankers

  • fmartinezsaso Francisco Martínez (@fmartinezsaso) reported

    @EE how is it possible that you don't offer fibre connection in N43ET London? Working from home with a broadband connection is a real struggle. Do you have plans to build the necessary infrastructure to provide a decent service in our area?

  • cl09 carol logan (@cl09) reported

    @EE Hi there yes phone and 4g router restarted but issues still the same, thanks