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EE Outage Report in Thornton, Sefton, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornton, Sefton, England 03/10/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornton, Sefton, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Southport, Skelmersdale, Upton and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Internet
United KingdomSouthport E-mail
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • formby_car_elec formby car elec (@formby_car_elec) reported from Formby, England

    @EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrssammoore Sam Moore (@Mrssammoore) reported

    I’ve been a customer of Orange and @EE for more than 20 years. Today they told me I have no choice but to pay an additional £2 a month for an extra 1GB of data I don’t want and won’t use, or leave - because they have decided to change their plans. Nothing in it for me, so 👋🏻👋🏻

  • PiggyLikesToEat Rob (@PiggyLikesToEat) reported

    @EE can I cancel order: 210730-000853?

  • FPL_LAB Fantasy Lab (@FPL_LAB) reported

    @EE Has signal/connectivity cut out in the KT3 area? Currently not receiving any 4g or signal to send texts

  • goatteeboy Ian Price (@goatteeboy) reported

    @siffter1 @EE Exactly that, gave up waiting for a response and phoned Tech Support. The data transfer worked but the confirmation txts aren’t working.

  • da_pearce David Pearce (@da_pearce) reported

    Another long-standing customer lost because of extremely poor service by @ee and @DPDUK

  • ninjanij Nigel Huddlestone MSc, FCMI (@ninjanij) reported

    @EE your incompetence and total disregard for your customers is beyond belief! You cannot resolve a simple issue and your team cannot stick to promises that they make. You are SHOCKING!!!!

  • Craig_Boyce Craig Boyce (@Craig_Boyce) reported

    @EE I’ve had “no service” for almost an hour now, is there another phone mast of signal issue in the G46 area of Glasgow?

  • KevinIr49039958 Kevin Ireland (@KevinIr49039958) reported

    @EE No. I have a top up card but I've never used it and I don't know how to set it up. It doesn't tell you on the my ee website. My debit card works everywhere except ee

  • ridetimeuk Al (@ridetimeuk) reported

    @EE Any meaningful update on service issues in LL61, Anglesey. Website just says there's a problem, should be fixed in 8 hours, it's been 2 days so far. Completely saturated Band20 with no available bandwidth is all we can get.

  • da_pearce David Pearce (@da_pearce) reported

    @EE @SamsungUK Shame my new iPhone never came