EE Outage in Ormskirk, Lancashire, England

Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

@EE is your broadband service having problems in L34?

Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

@EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

@EE hi is there a problem with the payment system?

@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

@EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

Got to thank @EE today for their utterly tremendous customer service!

New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.