EE outages and service status in Holywell, Wales

Problems in the last 24 hours in Holywell, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Holywell, Wales

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Deeside, and Wirral.

City	Problem Type	Report Time
Liverpool	Internet	18 days ago
Liverpool	E-mail	23 days ago
Liverpool	Internet	25 days ago
Birkenhead	Internet	1 month ago
Liverpool	Internet	1 month ago
Wallasey	Wi-fi	1 month ago

Community Discussion

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EE Issues Reports Near Holywell, Wales

Latest outage, problems and issue reports in Holywell and nearby locations:

• 
  Prof. Matt Wilson (@mattwilsondotuk) reported 55 seconds ago from Liverpool, England

  @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

• 
  reg morris (@gold123win) reported 1 minute ago from Neston, England

  Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

• 
  Denise McCarthy (@denni_b) reported 3 minutes ago from Liverpool, England

  New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

• 
  Peter Wakefield (@pbwake) reported 4 minutes ago from Liverpool, England

  @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

• 
  Nish (@Nishels) reported 12 minutes ago from Liverpool, England

  @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

• 
  C (@CallumKerrigan) reported 14 minutes ago from Liverpool, England

  @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

• 
  mistress ts paloma 9” inchs (@tspaloma2) reported 15 minutes ago from Liverpool, England

  @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

• 
  Anton Roscoe Minnion (@antoniominnio) reported 16 minutes ago from Liverpool, England

  @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

• 
  Steve Fraser (@Saintbarca) reported 23 minutes ago from Birkenhead, England

  @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

• 
  Kay Griffiths (@kayleighnikita) reported 25 minutes ago from Denbigh, Wales

  I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

• 
  KStaff (@KStaff1878) reported 26 minutes ago from Liverpool, England

  @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 29 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Chris Danks (@christesla) reported 34 minutes ago from Birkenhead, England

  @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

• 
  Adam Harding-Jones (@adamsuperjuiced) reported 35 minutes ago from Liverpool, England

  Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

• 
  Sandra Scott (@sandrachataway) reported 36 minutes ago from Liverpool, England

  @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

• 
  Richard Thomas (@rjt2012) reported 42 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

• 
  David-Leeroy Sellers (@LeroyDLS) reported 43 minutes ago from Liverpool, England

  I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

• 
  KloppLFC (@paisleymarley18) reported 55 minutes ago from Birkenhead, England

  @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

• 
  reg morris (@gold123win) reported 56 minutes ago from Neston, England

  @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

• 
  i - garden services (@Garden_Ser) reported 57 minutes ago from Wallasey, England

  @EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam (@kestrel89B) reported 5 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Lu 🎙⚒️ (@recklesslntent) reported 7 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Mag (@MiVidaBonita) reported 7 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  Jonathon (@J_onathon) reported 9 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  Beasty 90 (@90Beasty) reported 10 minutes ago

  @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

• 
  None Superior (@nonesuperior) reported 13 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  Julian (@JuFitJuJu) reported 16 minutes ago

  @EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk

• 
  ChrisM (@chrismaddison74) reported 19 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 21 minutes ago

  @StuLittle1972 @EE Iv got the same text. But iv said that UK is behind countries like US,Canada, Europe and Asia when it’s come to mobile signal. Think the Government need to start looking at this so @andyburnham please do something

• 
  Ross Ironfield (@RossIronfield) reported 22 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄