1. Home
  2. Companies
  3. EE
  4. Holywell, Wales
EE

EE outages and service status in Holywell, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Holywell, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Holywell, Wales

The most recent EE outage reports came from the following cities: Liverpool, Rhyl, Prenton, Birkenhead, and Holywell.

CityProblem TypeReport Time
Liverpool TV 3 days ago
Liverpool Total Blackout 13 days ago
Rhyl Internet 14 days ago
Rhyl Internet 15 days ago
Liverpool Internet 17 days ago
Liverpool Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Holywell, Wales

Latest outage, problems and issue reports in Holywell and nearby locations:

  • adamsuperjuiced
    Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • rjt2012
    Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • mattwilsondotuk
    Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • BraggKenny
    Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • Nishels
    Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • AlexECEdwards
    Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • JIGSAW_72
    Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • kevinspower1
    Kevin (@kevinspower1) reported from Hoylake, England

    @EE Day 4 of no signal in CH62 4UE. It’s a joke.

  • AdamSiddorn
    Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • formby1972
    Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • andrewwhyman
    Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • tomderoof
    cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • LeroyDLS
    David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • rjt2012
    Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

  • J_FISHERJONES
    FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • MichelleLowri10
    MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeMunroEllis
    Joe Ellis (@JoeMunroEllis) reported

    @EE I changed my delivery address with you guys, even called up to have it changed and you STILL sent my new phone to my old address. And there's no customer service on Fridays. Good one.

  • Dazwright999
    Daz (@Dazwright999) reported

    @EE been trying to speak to a customer service advisor for over an hour now. Advised to call back later (unable to due to work) or tomorrow......is this your usual standard of customer service?

  • bigw33d
    Naz (@bigw33d) reported

    @EE I've been trying to contact you by calling and chat, for 40 mins. But not managed it yet. I keep getting a 'we're not open today' message when trying to call. Thought you were the best UK network??

  • Lolahoch
    Lolahoch (@Lolahoch) reported

    @EE why has the ‘office is currently closed’ message been on all this morning? I need customer support so please could someone be there to answer? Thanks

  • GlenDraycott
    Glen (@GlenDraycott) reported

    @jordypress @EE Boring isn't it, I understand there is a supply issue but why tell us a date when they don't know.

  • EmilyFarndon1
    Emily Farndon (@EmilyFarndon1) reported

    @EE @micky_hudson Well in that case EE I don't think you should be restricting peoples service when they can't get through to you, especially when it's EEs fault that's twice in less than a month you have restricted my service, I flatly refuse to pay for airtime I'm not receiving

  • _chris_h
    Chris Houghton (@_chris_h) reported

    @Dazwright999 @EE Actually, my mistake. On the phone message they state 'we are committed to providing excellent customer service'.

  • _chris_h
    Chris Houghton (@_chris_h) reported

    @isavedlatin25 @EE Same for me and customer service line 'closed'

  • EmilyFarndon1
    Emily Farndon (@EmilyFarndon1) reported

    @EE not happy I called to pay my bill on the 15th October I payed as it requested said next bill date 9th of November yet you've restricted my service again, I'm not going to keep paying for airtime I'm not getting especially when I'm paying 93 quid a month for my contract

  • Olliemhattte
    Ollie (@Olliemhattte) reported

    @EE why is it impossible to cancel my phone contract, stop cutting me off you ******* cheese