EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 03/13/2026 12:45

March 13: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Holywell, Upton, Ellesmere Port and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomChester Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • WordsFromLiam Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • christesla Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • PaulWellmanuk Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England

    @EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

  • DanMiller944 Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • JackBirtley Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • WirralLiverpool Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • Garden_Ser i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE For a least 4years with orange pay as go ive never had the problems like this

  • Garden_Ser i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TimBrunt6 Tim Brunt (@TimBrunt6) reported

    I have a new @SamsungMobile A51 and it's utter crap. Fingerprint sensor rarely works, camera very average, super laggy doing anything, changes settings & a really unresponsive screen. Totally rubbish & I'm gutted (3 yo @Huawei was superior) . Can I do anything @EE

  • andrewhal20 Andrew (@andrewhal20) reported

    @EE Hi got a add on and the item doesn't work whatsoever, how do I return?

  • Youngblod1985 dman666 (@Youngblod1985) reported

    @EE @nikikaka Yeah they are not the only one been waiting since Nov 2020 then got done 3 week ago only for ee to cancel my order with openreach now we are without Internet thank you ee will be making a complaint to the ombudsman trying to blame openreach aswell terrible service terrible

  • DannyCormi DannyCorm (@DannyCormi) reported

    @peterbouncyball @EE This is the most boomer thing I've seen. You're wrong and are blaming the company for your mistake. Glad you've found a cheaper service, but it's literally your fault that you were charged.

  • mrsimonwaldron Si Waldron (@mrsimonwaldron) reported

    @padoir @SGiangregorio @EE I did. I submitted an online complaint and had a call back. They were able to provide VAT invoices up until October when they switch billing systems, supposedly. This also coincides with the end of my contract.

  • Matt_Captures Matt Sheppard 📸 (@Matt_Captures) reported

    @EE my sim card keeps 'failing' and the phone says there's no sim card in the phone, normally takes a few restarts to fix it. Is this a sign my sim card has broken?

  • demonicalYT demonical 👿 (@demonicalYT) reported

    @EE nice joke of a service

  • T1ffff 🌷 (@T1ffff) reported

    @SkyHelpTeam It's extremely difficult getting a signal on my mobile to connect to the internet atm. Without my SKY WiFi I am unable to browse. @EE doesn't have a phone mast in my area, which is why I am reliant on wifi

  • mrsgladioli Mrs Gladioli (@mrsgladioli) reported

    Hi @EE my phone signal has disappeared. Usually get 4G but now have nothing. My husband also on EE but private contract has full signal. Happened after I got a msg about settings being updated. Can u help?

  • IankerrS iankerr_science (@IankerrS) reported

    Hmmm, my @ThreeUK credit on PAYG has gone down quickly this past month. Maybe that's because you've hiked up the prices by 500%. Goodbye @ThreeUKSupport. Hello to @EE