EE outages and service status in Heswall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heswall, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heswall, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Wirral, and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 10 days ago |
|
Liverpool
|
Internet | 13 days ago |
|
Prenton
|
Wi-fi | 20 days ago |
|
Wirral
|
Internet | 20 days ago |
|
Liverpool
|
1 month ago | |
|
Liverpool
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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Steve Fraser (@Saintbarca) reported from Birkenhead, England@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.
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ChrisD (@christesla) reported from Birkenhead, England@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Nicky Dalton (@1minimad) reported from Birkenhead, England@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Trevor Sonic (@trevorsonic) reported from Liverpool, England@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, EnglandUnbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England@EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Alison Maryon (@scouser_alli) reported from Liverpool, England@EE hi is there a problem with the payment system?
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Simon Watt (@simonwatt1) reported from Liverpool, EnglandSpoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, EnglandJust for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Chris Danks (@christesla) reported from Birkenhead, England@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
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Kam (@Khanvictttt) reported from Liverpool, England@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Sandra Scott (@sandrachataway) reported from Liverpool, EnglandCan anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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reg morris (@gold123win) reported from Neston, England@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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#neil wilcock (@neilfayekay) reported from Kirkby, England@EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Opeyemi Daniel (@DinaGlyphs) reported@EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.
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Opeyemi Daniel (@DinaGlyphs) reportedHello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.
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ali ˚୨୧⋆｡ (@rnbwithu) reported@EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????
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Kevin Buck (@houseofbuck) reported@EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!
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Surinder (@SurinderRehal) reported@EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky
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Mandy (@mandydunne_x) reported@EE Cant call either as everytime i try i keep getting 'no network or service available'
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@ally_watp @EE A dog **** company now, I can't wait for my contract to run out
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PushbackUK (@PimPGA) reported@EE A hand? I called them before and once you mention that you have your own router, they can't help you.
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DML (@DMLYONDER) reported@EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years
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Me (@shawtty64) reported@EE your app is down AGAIN ...