EE Outage Report in Heswall, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Chester |
||
| Mold |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
-
Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
-
Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
-
Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
-
reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
-
TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
-
Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
-
Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
-
Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
-
Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
-
KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
-
Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
-
CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
-
Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart
(@StueyHermy) reported
@OpenreachHelp Indeed it is. Poor @EE keep telling me "it'll be done by next week" and "it'll be done in 2 days". It's beyond a joke now. Especially in an area where 4G coverage is weak too.
-
Maura Duffy
(@MauraDuffy) reported
@EE Thank you. Can you please provide an email to make a complaint? The breach of contract shouldn't have happened and I'd suffered not only incompetence but extremely rude behaviour by a number of EE staff. I was going to become a customer but not now. Appalling behaviour from EE.
-
Jeni Lowe
(@JeniFurry) reported
@EE Via BT there is an offer for new EE customers with 50gb sim only for £13.50 I can’t as a loyal customer get a deal anything like that.
-
-
(@CharlieeNichols) reported
Can someone help me? It says I can upgrade now on the app but on the website it says I can’t? @EE
-
RoCast
(@RoCastM) reported
@EE @ITV @decappeal If you want to waste your time and money, I strongly recommend to go ahead with this company. I moved two weeks ago and I'm still waiting for them to supply my new home and all the responses that I get is that it will be fixed in 48h and then nothing. Terrible customers support.
-
mostly-at-home-in-london
(@floweroflondon) reported
Wow, @EE continue to be appalling. They've "closed my complaint". They haven't dealt with my complaint.
-
Hannah Kay
(@HannahK40562991) reported
@EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…
-
Mpmrsm
(@mpmrsm) reported
@VodafoneUK I’ve moved 900 yards from home and the reception has dropped to one bar. When will you sort out your network in London! It’s hugely disappointing and very annoying. @VodafoneGroup. Even more reason to leave and go to @EE
-
Kris Woodward
(@krisskross1989) reported
@EE is the broadband down? Rg12 area
-
shsushshshhs
(@arifhussain167) reported
@EE i really need help with my sim which i lost an i need a replacement.