EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 11/25/2025 09:50

November 25: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Mold, Liverpool, Birkenhead, Wallasey and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomMold Wi-fi
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leebbailey lee bailey (@leebbailey) reported

    Wow @EE - have you every tried using your web or phone help services? i'm getting dizzy going round and round in circles - but not getting an answer or the ability to actually speak to anyone

  • _hollymcmylor Holly-Jade (@_hollymcmylor) reported

    @EE for weeks and weeks i’ve been ringing up/messaging you to sort my **** signal and data out. you’ve been telling to do the same things over and over again it’s a joke if this doesn’t get sorted i’m leaving ur **** network

  • Emma62538914 Emma (@Emma62538914) reported

    @EE I’ve been unable to use my phone without WiFi for 4 days now, when will I get signal/4G back pleaseeee 😩

  • chris_h_mann Chris Mann (@chris_h_mann) reported

    @EE I disconnected from 4GEE WiFi and tried again, and it worked first time. My account now setup and login to MyEE app works. I’m PAYG no idea if that matters. Whatever the case, the steps shown were wrong for me but got right result in the end?! (2/2)

  • kellyed2021 kellyed2021 (@kellyed2021) reported

    @4realsmith73 @SamsungUK I'm currently trying to retrieve mine which is proving difficult, if @EE was open I'd quite frankly return the whole lot, why do they think it's acceptable to not even provide a compatible charger, to ensure customer has to buy other products.

  • kevwgs kevws (@kevwgs) reported

    @EE hello. I’ve been on another pay as you go network for year but the service has dropped considerably. If I wanted to move my number to EE, do I just need an EE SIM card and PAC number please? Thank you

  • SteveHa40835117 Steve Hall (@SteveHa40835117) reported

    @EE That doesn't work and I've just spent 45 minutes on Web chat and I've been told by them that as I didn't buy the watch fromm EE it will not work

  • hellshousewife La Castillo (@hellshousewife) reported

    @EE Loads. We have tried changing channels, I got an extender for upstairs to try and extend the wifi. Truth told, never had the issues with Plus Net. Enormously appreciate this communication but perhaps release us from contract? Or send engineer pls.

  • saniabdii fudgie (@saniabdii) reported

    Aight so basically @EE wanna move like a piece of **** by taking away my network,you need to sort ur **** out, you starting to piss me off u likkle *********

  • riverheadnij neil dales (@riverheadnij) reported

    @EE my mother's upgrade is trying to be delivered to wrong address it's our old one please help