EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 12/20/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexis_Harrison Alexis 💫🌸 (@Alexis_Harrison) reported

    @EE I need to unlock an iPhone 7 I had on contract with you. Contract expired over 2 years ago (have had 2 upgrades with you since), can you help please?

  • rustybw Russ (@rustybw) reported

    @SkyHelpTeam Thanks - that will help pay for the @EE 4G data (thankfully reliable) we are using while we wait for the line to be restored/fixed.

  • MalcolmNicholl2 Malcolm Nicholls (@MalcolmNicholl2) reported

    @EE im trying to get an add to plan through the website but doesn’t allow me I’ve tried calling and live chat but no one seems to be able to help

  • zackariyha 🔴⚪️🔴⚪️ (@zackariyha) reported

    @EE Cancelled my sim only contract within the 14days period and asked to change it into a pay as you go for now and ive woken up to no service? I cant call 150!!!! I hope my number is still safe also!

  • ScottVickers20 Scott Vickers (@ScottVickers20) reported

    Three days of no mobile phone signal due to maintenance. Thank you @EE, for being the worst network. I can't wait to leave you in April.

  • chlosym Chloe Symons (@chlosym) reported

    @EE Extremely frustrating! Especially when the call doesn’t even result in the issue you’re trying to resolve with @UPS !! I’ll look at the spending cap as additional charges like this are not ok, especially at a time when everyone is trying to watch their spending!

  • GeneralHenryJ Henry (@GeneralHenryJ) reported

    @EE i’ve had no signal since 8 this morning??

  • scotjovi14 Jacqui (@scotjovi14) reported

    @EE can you confirm if @SkyNews is no longer available on EE tv box. It’s seems about 25 channels are no longer available. I know the service is shutting down but not until the end of next month!

  • phil_dix Phil (@phil_dix) reported

    @EE Can’t get through ridiculous wait times and all you heat is go online. I’m CALLING you not clicking you. Standard EE poor service. I see you have increased everyone’s bills too, totally capturing the mood of the nation! @MarcAllera do you even care??! #GDPR #Databreech

  • janmdoug JanD (@janmdoug) reported

    @EE Contacted by phone... there's an outage problem so no need to follow up thanks