EE outages and service status in Heswall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Heswall, including 1 direct report.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received May 29, 10:23 PM GMT+1.
- Wi-fi (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heswall, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Wirral, and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Wi-fi | 22 hours ago |
|
Liverpool
|
Wi-fi | 2 days ago |
|
Liverpool
|
Wi-fi | 12 days ago |
|
Liverpool
|
Internet | 15 days ago |
|
Prenton
|
Wi-fi | 22 days ago |
|
Wirral
|
Internet | 22 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Nish (@Nishels) reported from Liverpool, England@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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KloppLFC (@paisleymarley18) reported from Birkenhead, England@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Prawn Cufflinks (Louise) 🏴 (@PrawnCufflinks) reported from Seaforth, England@picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Amy Atkinson (@amyatkinson8) reported from Chester, England@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Gareth 🏴 (@Garethmelling) reported from Northop, Wales@EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days
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Chris Danks (@christesla) reported from Birkenhead, England@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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shaun long (@shaun_long) reported from Huntington, England@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Anton (@MawdsPaws) reported from Birkenhead, England@EE That's OK Ed. Hope you're not working too hard.
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Simon Watt (@simonwatt1) reported from Liverpool, England@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Sarah Preston (@Miss_P_76) reported from Birkenhead, England@EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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James Roberts (@JamesRoberts330) reported from Liverpool, EnglandHmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Denise McCarthy (@denni_b) reported from Liverpool, EnglandNew phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Nicky Dalton (@1minimad) reported from Birkenhead, England@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Baz (@Barry1878) reported from Liverpool, England@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Opeyemi Daniel (@DinaGlyphs) reported@EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.
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DML (@DMLYONDER) reported@EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years
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Steve, Carpe Jugulum! (@Kirkysr) reported@EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!
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Ian Molyneaux💙🇺🇦 (@Ian_Molyneaux_) reported@EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options I’m told that a message will be sent to help work out the issue. An hour later still no message.
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𝐀𝐃𝐙 (@ad_moran4) reported@EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.
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Carole Hawkins (@hawkins_carole) reported@EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.
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Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported.@EE have been trying my patience all day. This is the worst it’s ever been. Everything everywhere my back foot!
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Steve White (@SwimGardener) reported@EE your TV service is shite. Just recorded the indy 500 and guess what.. The recording finished before the race ended. Absolutely bollocks I'm paying you for a service you don't deliver. That is theft.
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Paul Leetham (@leetham_paul) reported@EE What on earth is happening with EE? App rarely works without errors & sorry this page can’t be found please try again later. Now I get services blocked even though bills paid on time & excellent credit history. Time to leave one thinks.
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lord farquar (@Rudolph4974) reported@EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham