EE Outage Report in Heswall, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Birkenhead, Flint, Liverpool, Chester and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
Wi-fi | |
| Birkenhead |
Phone | |
| Flint |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shona Stringer
(@shona_stringer) reported
@EE is there a known issue with gifting data via the app at the moment?
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doubtful
(@amIhavingitall) reported
@EE your phone lines - all of them are down. There’s no online chat available. I need urgent help
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Neil Johnson
(@NeilJoh68559248) reported
@EE not had a mobile AGAIN since the storm last weekend. This happened in Nov when we had the other storm. Status for AB301FG says it will be resolved in 16hrs which is what it has said for over a week now. I was without a signal for 2 weeks last time.
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Raff
(@BeersnBlues) reported
@lizzychapman23 @EE I’ve just left them, shittest mobile network by far
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Becky
(@IzzardBecky) reported
@lizzychapman23 @EE The worst is when you look at upgrades and you can get a better deal as a new customer than existing 🙄
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Lewis
(@lewisxmac) reported
@Phil_watkins79 @EE Is this the Xbox game pass? Im having the same issue
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@Ztx - not just a number
(@Ztx294) reported
@EE Please don't. Of course the train has WiFi but it's a telecom gateway using 4g. You have hit the nail on the head, your architecture doesn't work for train based people. Please fix. It's not so bad, Europe has fixed it.
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Zaza Worldpeace
(@zazatheicon) reported
So my @EE signal just went and I can’t make or receive call like wtf!!! Don’t expect any money for any bill when you’ve been doing nonsense since this year has started. It might be time to leave these guys and take my £5k number with me.
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Lewis
(@lewisxmac) reported
@ChorizoBlazer87 @EE Also getting the same issue. Spoke to EE on Sunday who said they knew about the problem and it should be fixed soon.
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BLUEARMYCUFC
(@cufcboy29) reported
@Expedia great customer service issued refund to my bank in 2 days take notes @EE you messing me about for weeks over money you owe me well done Expedia showing what profesionall company handles itself