EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 01/24/2026 13:10

January 24: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Flint and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • Garethmelling Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported from Northop, Wales

    @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wha3000 James (@wha3000) reported

    @EE no service sy24 5lu what’s happened

  • creda_1 Creda One (@creda_1) reported

    @EE absolutely crap, can't login into the App, can't log in to the website either, change password get a code enter code and blows me out saying code is invalid, been like this for a week now, I can see why people leave EE....how can this be fixed as need app for data monitoring

  • m_shinkwin MS (@m_shinkwin) reported

    @EE Can you please sort out your network infrastructure in the Gower. I get that it’s far from the most populated part of the uk, but it gets busy during the summertime, I have 2 or 3 bars of 5G but connections speeds are never better than 1 or 2 mbps down so it’s unusable!

  • PhilSheaS Phil 💙 (@PhilSheaS) reported

    @EE Thanks I don't understand why despite my requests on the online help nobody can ever call me.

  • mark_frommk Mark_fromMK (@mark_frommk) reported

    @EE we have no broadband and your helpline cuts us off and uses a textbot. You say the problem cant be resolved until next Thursday. Are you serious?

  • calebno17 CS (@calebno17) reported

    @EE why is my broadband down after it saying it would be resolved by 6:28??

  • stylishnene O'Nene (@stylishnene) reported

    @EEclaimDesk1 @EE thank you to George from Cardiff. He couldnt resolve the issue but was able to offer reassurance.

  • bruvimtired ahmet (@bruvimtired) reported

    @EE now I understand why they give unlimited mobile data to their broadband customers, because their broadband just doesn't work 😡

  • PhilSheaS Phil 💙 (@PhilSheaS) reported

    @EE @StewartSpencer1 Nothing answer. Just help him. Get it sorted. Be better than you are. Total shambles of company.

  • alli_d4 Alli (@alli_d4) reported

    @EE It’s still not working - it’s been most of the day