EE Outage Report in Heswall, Metropolitan Borough of Wirral, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Heswall, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Chester, Holywell, Upton, Ellesmere Port, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Total Blackout | 4 days ago |
|
Liverpool
|
Internet | 8 days ago |
|
Liverpool
|
Phone | 9 days ago |
|
Liverpool
|
TV | 10 days ago |
|
Prenton
|
14 days ago | |
|
Liverpool
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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Nish (@Nishels) reported from Liverpool, England@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Alex Edwards (@AlexECEdwards) reported from Birkenhead, EnglandAfter hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Sophie Loftus (@sOphStarLove) reported from Chester, EnglandFantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Chris Danks (@christesla) reported from Birkenhead, England@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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reg morris (@gold123win) reported from Neston, EnglandWill #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Kevin (@kevinspower1) reported from Hoylake, England@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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reg morris (@gold123win) reported from Neston, England@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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ChrisD (@christesla) reported from Birkenhead, England@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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reg morris (@gold123win) reported from Neston, England@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Joe Chatt (@JoeChatt) reported from Seaforth, England@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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reg morris (@gold123win) reported from Neston, England@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, EnglandI am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Denise McCarthy (@denni_b) reported from Liverpool, EnglandNew phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, EnglandGot to thank @EE today for their utterly tremendous customer service!
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, EnglandJust for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Green (@matkg71) reported@EE I've been trying to log into my ee app and I keep getting a message saying there's a problem with my configuration. The error is A4.45.0. is there anyway I can get this fixed?
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Chris Phillips (@chrs_phillips) reported@EE why have I had no service until 4 or 5 in the afternoon every day this week? I hon your site and you say you are fixing it then it the same again the next day. What is going on?!
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wonderfullyshiva@icloud.com (@wonderfullyshi1) reported@MarcAllera @EE perhaps I should remind the world what EE did when I had phone problems & I couldn’t contact my crisis team.apart from making me pay for 7 months of limited service, what did you actually do?! Nothing. Remember? #MentalHealthAwareness #shameful #profitoverpeople
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Kelle Chapman (@missvintage29) reported@EE hi can you tell me when I can cancel my damage cover on my phone & how please?
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Luke (@LukeJamesConway) reported@EE Any help?
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Martinjennings (@tom26712) reported@EE hi,I live in Hove BN3,I have been unable to make or receive mobile phone calls since the 5 December due to signal problems,could you please let me no when the signal will be back to normal,thanks
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shanygne (@shanygne93) reported@EE @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.You say you are here to support but yet you continue to scam people
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Marie pike (@Marie34244815) reported@EE called last night and told the exchange was down in my area DA1 5DA. Information given was that it would be running by 12.30am. Still not working no WiFi available.
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Vincenzo Franco (@vmfranco92) reported@EE This is still an issue and has been so since middle of November. I am unable to get through on the phone as wait times appear to always be very long. If someone could get back to me I would appreciate it. Thanks V
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Spacecat (@felinefromspace) reported@EE Hi, I've just moved to the Hull area and I needed mobile internet because of a delay in my broadband installment and it's really bad here. I need to use various online services today because of the move. Any idea what's going on here?