EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 12/09/2025 07:55

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomChester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • Garethmelling Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported from Northop, Wales

    @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RabG1988 Robert Gilchrist ⚽️🐿 (@RabG1988) reported

    @EE are the worst provider going and here’s why: November 2021 my wife gets a contract with them and an iPhone. December 2021 she can’t get a signal anywhere. Phone is pretty much useless unless connected to wifi. We go to the shop and they say there is some work in area……

  • mhh02 james (@mhh02) reported

    @EE But sadly can sort out your 4G internet as it your system as they say they no problem from looking at their computer in London or Timbuktu but still can’t say where you are, but saying that they convinced I can get fibre even though it over a mile away as their computers say so

  • RabG1988 Robert Gilchrist ⚽️🐿 (@RabG1988) reported

    @EE do a diagnostic check over the phone and everything is fine. Can’t understand what we are annoyed about as she gets full signal when in the store! Suggestion is to just use wifi calling instead. Obviously this doesn’t work if our and about but ok

  • dnp125 David Phillips (@dnp125) reported

    @EE why is your 5gnetwork so poor? It almost no existent.

  • mhh02 james (@mhh02) reported

    @EE no one should be able to see the Twitter line go up but I can and it so slow that I can go into the kitchen and back just to get a tweet to load

  • PayDoughdotMe The Independent Payment Guy (@PayDoughdotMe) reported

    I don’t often say this, but thank @EE you saved my bacon the weekend just gone. @VodafoneGroup your 8 data sims didn’t work! And the store couldn’t give a crap.

  • charles_uk Charles Field 🇺🇦 🇹🇼 (@charles_uk) reported

    @EE Hi Martin, it's not really worth a DM. The text did eventually go. The simple issue is that we don't have good enough EE reception here to be able to make calls or reliably send texts. It's always been like that (and on various phones) since I moved here in 2008 1/2

  • mhh02 james (@mhh02) reported

    Does anyone know how I can get hold of @EE complaints deportment as the people in the phone don’t understand that I not going to reset my system every time I talk to them when it their system that the problem as doing in all my phones routers and the engineers phone

  • APrashant20 Shaan (@APrashant20) reported

    @EE even after raising a complaint, your team is yet to grasp the situation. Asking non-sensical questions and providing horrendous explanations. Glad, I got the PAC Code and opted to switch out. To hell with you and your network.

  • RustyRustic Rusty Rustic (@RustyRustic) reported

    @EE Better sim only deals tbh. I think £12 for 20Gb isn't very competitive, especially for a long-time customer. It's a shame really. 😢