EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 11/21/2025 08:50

November 21: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sl8ed Rob (@sl8ed) reported

    @EE My EE app not working and not available via the web. What is going on?

  • Boyde11 ΛLΞX (@Boyde11) reported

    @Joe1986uk @EE Openreach issue

  • HaroonChowdry Haroon Chowdry (@HaroonChowdry) reported

    @EE I normally have 5G but my phone has been stuck on 3G all morning. Have tried rebooting and airplane mode - no luck. Is your network doing something weird?

  • BFJD32 D (@BFJD32) reported

    @EE Is there an issue with the EE app. As I have been trying to access it for about 5 days now and it advises there seems to be a problem. I need to transfer some data but can not wait on hold for 40 plus minutes to do that. Please fix your APP.

  • Myrealnameisgon Alexander Ellis (@Myrealnameisgon) reported

    @EE Please see previous tweet, I’m in the usa and can’t turn on roaming, only have wifi use of phone so can’t even call you. EE online chat not working so no support there and I really need to use my phone. Please check app which says something is wrong try later for the 3 days now

  • DJChrisJohnson Chris Johnson (@DJChrisJohnson) reported

    @EE Is EE network down? Since yesterday I haven't able to make and received calls and no data access

  • NormWolves1877 Mr Bruno's Premier league adventure extravaganza (@NormWolves1877) reported

    @EE 🔴🔴If your having trouble getting on to the app reset your password (forgot password) and type a new one in, then try logging in and should work, it just worked for me. 🔴🔴

  • mick_jones75 Mick Jones (@mick_jones75) reported

    @EE What's going on with your app as it hasn't worked for me for a couple of weeks now, and you even managed to cancel my BT subscription at the same time!

  • mrnickhunt Mr Nick Hunt (@mrnickhunt) reported

    @EE is there a issue with 3G and 4G in the Malton / Scarborough area?

  • McRachy01 Rachel McCulloch (@McRachy01) reported

    @EE thought you were ‘here to help’???? 😤😤😡😡😡