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EE outages and service status in Heswall, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heswall, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 5:38 PM GMT+1.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heswall, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Deeside, Chester, Wirral, and Ellesmere Port.

CityProblem TypeReport Time
Liverpool E-mail 4 days ago
Liverpool Internet 7 days ago
Birkenhead Internet 12 days ago
Liverpool Internet 12 days ago
Wallasey Wi-fi 18 days ago
Deeside Phone 19 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • PrawnCufflinks
    Prawn Cufflinks (Louise) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@PrawnCufflinks) reported from Seaforth, England

    @picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • 1minimad
    Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • christesla
    Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • Garden_Ser
    i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • PaulDC28
    PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • WirralLiverpool
    Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • Miss_P_76
    Sarah Preston (@Miss_P_76) reported from Birkenhead, England

    @EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • _JSpill
    Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England

    @EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • christesla
    ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • scouser_alli
    Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FareJacob
    CHX Roller (@FareJacob) reported

    @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

  • DerekAllan61
    Derek (@DerekAllan61) reported

    Obviously I @EE don't give a flying **** about customer service

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

  • Amysday1
    Amy (@Amysday1) reported

    @amybobbles @EE Mine is awful, it doesn't work in the house. I have to stand in the garden to make a call.

  • agrumpyaulman
    agrumpyaulman (@agrumpyaulman) reported

    @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

  • OniSuika
    鬼萃香 OniSuika (@OniSuika) reported

    Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • greggas90
    Jordon (@greggas90) reported

    Hi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved