EE Outage Report in Heswall, Metropolitan Borough of Wirral, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Heswall, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Heswall, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Chester, Holywell, Upton, Ellesmere Port, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Total Blackout | 8 days ago |
|
Liverpool
|
Internet | 12 days ago |
|
Liverpool
|
Phone | 13 days ago |
|
Liverpool
|
TV | 14 days ago |
|
Prenton
|
18 days ago | |
|
Liverpool
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
CamRyalls (@camryalls) reported from Chester, England@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
-
Kevin Henshaw (@illgetmecoat) reported from Liverpool, England@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
-
Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
-
Anton (@MawdsPaws) reported from Birkenhead, England@EE That's OK Ed. Hope you're not working too hard.
-
KStaff (@KStaff1878) reported from Liverpool, England@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
-
reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
-
YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
-
PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
Amy Atkinson (@amyatkinson8) reported from Chester, England@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
-
Rachel Moore (@Rach141286) reported from Garston, England@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
-
Chris Danks (@christesla) reported from Birkenhead, England@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
-
KloppLFC (@paisleymarley18) reported from Birkenhead, England@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
-
-
TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
-
Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
-
Trevor Sonic (@trevorsonic) reported from Liverpool, England@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
-
Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
-
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Antoine (@honeybouboule) reported@EE @BaileyyThomass You're not ? Even though I have been complaining about a similar problem and saw a lot of others customers complaining about it too ? Really ?!!
-
Elaine Shannan (@elaine_shannan) reported@EE I have to go back into the Richmond store I fear they’ll be useless and by the end of the day I will no longer be an EE customer
-
Maria 🌙 (@mariabailey_95) reported from City of Kingston upon Hull, England@EE I've DMd you about an order that I haven't received a delivery date for? Any help would be much appreciated
-
Just Call Me JJ 🇯🇲🇬🇧 (@ManLikeJJ) reported@nikolajht @Arnecliffe @EE 😩 Mannnn! I'm wondering if this will be an iOS needed fix, or maybe something that EE will resolve, like you know how sometimes, more so rarely, we'll get a 'Carrier Update"? 🤔💭
-
M'manning (@MerissaManning) reported@EE - do not value their customers. Waited over a month for my upgrade to : 1) not be provided with a text or deliver slot with DPD - no calling card. Nothing! 2) be told by @EE that they will have to cancel my upgrade and I will have to wait to AGAIN for another upgrade?!
-
Grant Irvine (@Grant_A_Irvine) reported@EE over 5 hours I’ve spent on the phone to your customer service team in the last few days! Not one on your team can fix your mistakes! From cancelled orders to trade ins not going through! “I’ll send an email to the team and someone will get back to you” then no one ever does!
-
JD_73 (@RetroGameLord1) reported@EE Hi David - Have about a year left on my contract but the signal in my area is appaling. Basically cant use my phone outside as signal drops all the time so was looking at what all options may be
-
Naweed Sadiq (@Suave_Nav) reportedI have @EE issues locally but nothing more frustrating than my video’s buffering on Twitter as if I was using dial up internet (WiFi is working great) @Twitter is it just me? They always tend to buffer at the most exciting part too…😢
-
Sharon Arnott (@Black_Catsx) reported@EE Issues yet again with both home and mobile broadband. Never known it so slow it's taking an age. Not good enough @EE #ee
-
Sarah-Victoria (@Sarah_Vicious) reported@EE how come your website says signal in my area is good, but since living here Iv only had one bar? Same with my partners phone… is your website wrong?!