EE

EE Outage Report in Heswall, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heswall, Metropolitan Borough of Wirral, England 11/20/2025 10:00

November 20: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMillin41514 Paul Millington (@PaulMillin41514) reported

    @EE I cannot believe EE manages to keep trading along with BT. Why can’t you sort my 93yr old mum in laws landline issue since changing to digital?

  • razzberry11 Ryan Berry (@razzberry11) reported

    @EE @josietwotrees I’m having the same problem.

  • MalettaEnzo Enzo Maletta (@MalettaEnzo) reported

    Is there a problem with @EE new quicker way to get through they tell me. Been 45mins trying to get through 🫣🫣

  • DeanGarratt3 Dean Garratt (@DeanGarratt3) reported

    @EE 3 months to fix a broadband issue that goes off every time it rains , 5 engineer call out and no change whatsoever. How is this even possible. Now can't even get to speak to anyone as u just send another message saying u have a fault someone will be out to fix it in 2 days.

  • steveleppard stephen leppard (@steveleppard) reported

    @EE The issue with the network is, there is no real signal. I can't even open that page properly when I'm at work....... Because the signal is so poor.

  • josietwotrees Josie (@josietwotrees) reported

    @razzberry11 @EE I rang 150 and they couldn’t really do much to help unfortunately as DPD’s systems are down entirely so EE can’t access it from their end either to see where the parcel is. They said it could be the system being down causing the delay, but basically to keep checking the tracking.

  • Groundsmancraig C muskett (@Groundsmancraig) reported

    @EE I cant upgrade online just keeps saying call 150 is there issues with the online at all.

  • developthecoach Develop the Coach (@developthecoach) reported

    @bt_uk @EE I tried that before messaging here to be told that you are aware of the issue of power cables for hubs breaking down but you have decided not to tell customers about it until they suffer a fault. Even a manager told me the same. Poor decision especially without compensation?

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported

    @EE If I was to cancel this order would I be able to go in store soon after and pay for it to get it straight away rather than wait weeks for it?

  • Gaziboi1990 Gareth hancock (@Gaziboi1990) reported

    @creativead95787 @EE I don’t think I’ve known a phone release day as bad as this from EE tbh , usually on top of it all , but this time we have been let down big time and I doubt we would be getting anything in the form of a sorry. We handled this badly gift either