EE

EE Outage Report in Rhyl, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhyl, Denbighshire, Wales 11/23/2025 05:45

November 23: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rhyl, Denbighshire, Wales

The most recent EE outage reports came from the following cities: Saint Asaph and Rhyl.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaint Asaph Internet
United KingdomRhyl Internet
United KingdomColwyn Bay Total Blackout
United KingdomColwyn Bay Phone
United KingdomColwyn Bay Total Blackout
United KingdomRhyl Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • MichelleLowri10 MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

  • Chrisfenton40 Chris fenton (@Chrisfenton40) reported from Rhyl, Wales

    @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

  • J_FISHERJONES FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • D0omHammer michael barrow (TeamMate) (@D0omHammer) reported

    @EE what is the issue with your broadband. We are currently down and tech support is unavailable. Ive been told its down over a large area. An update would be good for customer service

  • Deejay_Spicy Ricky-James (@Deejay_Spicy) reported

    @EE Please can you help. I have one of your 4G WiFi mini Boxes on a month to month rolling contract. I can’t find any way to cancel the plan as it’s no longer required. Should I just cancel the DD?

  • Jimmy_Jostle MARK ALEXANDER (@Jimmy_Jostle) reported

    @EE I've sent you the screenshot of just this months issues

  • conorsouthern99 Connor Southern (@conorsouthern99) reported

    @EE i have private messaged you over 6 hours ago regarding and issue and i still haven’t got a reply. #badcustomerservice

  • lucyashley13 Lucy Ashley (@lucyashley13) reported

    All I'm trying to do is look at upgrades online and @EE have a message of 'we don't know why it's not working' Jesus Christ. I JUST NEED A PHONE WITH A WORKING CAMERA

  • Jenni97928758 Jenni (@Jenni97928758) reported

    @EE I am having problems with my home broadband again & again nothing getting done about it. 🤬

  • khawajia Jessica Gregson (@khawajia) reported

    I am having the most comically enraging experience trying to get @EE to fix my phone, which (yes) I dropped today. Nearly one hour on the phone to them to try and start an insurance claim, when it transpired that my in-store upgrade from September had never been put on the system

  • jenharrison80 Jen Harry (@jenharrison80) reported

    @RoyalMailHelp Which I’m trying to get but @EE won’t help so therefore I’M the only one that has done nothing wrong yet I’M the only one paying any money!

  • wolvesaywe88 #wolvesaywe88 (@wolvesaywe88) reported

    @EE Won't allow me to do the trade in cos I have a crack in the screen , when you offer 24 month contracts what do u expect people are going to drop there phone or get scratches or cracks on it!! A loyal customer with 4 products with you and not able to offer me an alternative

  • JamzManUtdFC Gemma Green (@JamzManUtdFC) reported

    @EE Fed Up With Getting Watches That Don't Work Man 3rd Time And Still Always A Issue.