EE

EE Outage Report in Rhyl, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhyl, Denbighshire, Wales 01/17/2026 13:05

January 17: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • Chrisfenton40 Chris fenton (@Chrisfenton40) reported from Rhyl, Wales

    @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

  • MichelleLowri10 MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

  • J_FISHERJONES FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • MilesBsn Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales

    @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • linmro ℒᎽℕ (@linmro) reported

    @EE app and online account not working is there a problem

  • npnarratives Nadine Plummer (@npnarratives) reported

    @EE I don't know what "works" you're doing yet again but us affecting my signal BADLY! Sort it out ASAP!

  • gwen_couch Gwen Couch (@gwen_couch) reported

    Hi @EE I’ve been trying to get a complaint resolved for about a month now. A mistake one of your team made has left me without a phone line. Communication has been terrible and I’ve had the absolute worst customer service experience of my life…

  • ShaktiSounds shakti (@ShaktiSounds) reported

    Hello @ee my internet is not working I’m in the Cannock area WS12, is there any known issues?

  • LancashireFood Linzi Barrow (@LancashireFood) reported

    @EE I think you have problem on your billing system automatic top up. Saying my cc expired when it's not ?! Worked fine previously

  • X_Burnside_X Michael Burnside (@X_Burnside_X) reported

    @EE Is your network down today? Trying to log in to top up my phone and it didnt recognise my password and I requested a paaword reset and nothing has come through to my account.

  • beefstock3 TranceFan4Ever (@beefstock3) reported from Manchester, England

    @EE I’ve upgraded my phone and put my old sim inside but it’s not picking up the network so can’t use my phone.

  • Robinho3345 Rob Willz (@Robinho3345) reported

    Over 35 mins on hold with @ee and counting & still no answer. Used to their internet cutting out nearly EVERY DAY, but this is next level. WIFI down for over an hour & mobile hotspot working for about 5 minutes at a time before cutting out for another 5 constantly.

  • DavidMarcPage David Page (@DavidMarcPage) reported

    Hey @EE is there something wrong with your systems today? Got kicked out of my account in the middle of doing something, now neither the website nor the app recognise my login details and I haven’t received any of the password reset emails I’ve requested. Very frustrating….

  • gwen_couch Gwen Couch (@gwen_couch) reported

    …and in the hours spent on hold I’ve repeatedly been told that you are “the UK’s best network for 7 years running” 🙄🙄 @EE