EE outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Miles Nipper (@MilesBsn) reported 50 seconds ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  FISH (@J_FISHERJONES) reported 10 minutes ago from Rhuddlan, Wales

  @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

• 
  Miles Nipper (@MilesBsn) reported 11 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  MrsGinge (@MichelleLowri10) reported 20 minutes ago from Denbigh, Wales

  @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

• 
  Kay Griffiths (@kayleighnikita) reported 23 minutes ago from Denbigh, Wales

  First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  Chris fenton (@Chrisfenton40) reported 29 minutes ago from Rhyl, Wales

  @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

• 
  Richard Thomas (@rjt2012) reported 34 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 47 minutes ago from Denbigh, Wales

  I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

• 
  Richard Thomas (@rjt2012) reported 49 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 56 minutes ago from Denbigh, Wales

  First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Aldridge (@afaldridge) reported 5 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Mark Bates (@officer_cartman) reported 6 minutes ago

  @StuLittle1972 @EE Haha and I thought it was just bournemouth signal reception has been shocking for over a month flag I only have a couple of months left of contract

• 
  alan (@alan_muso) reported 8 minutes ago

  @EE Nah, I've been there. You tricked me into accepting a free tablet (because I'm such a good customer) and shafting me with a two year SIM contract on the back of it. You want fool me again. I've been a customer, and loyal, since 1988 when you were Hutchinson Telecom. You blew it..

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 8 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 9 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  Purpleparrotuk (@purpleparrotuk) reported 9 minutes ago

  @ee phone mast appears to be down MK1 1SW. Lots of people with EE, no phone signal and no 5G.

• 
  👑 Sean 👑 (@kingseany94) reported 10 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  DR (@ulookingatmefu) reported 11 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  TouchSkye Designs (@TouchSkyeDesign) reported 14 minutes ago

  @EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 20 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.