EE

EE Outage Report in Rhyl, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhyl, Denbighshire, Wales 01/02/2026 14:15

January 02: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • Chrisfenton40 Chris fenton (@Chrisfenton40) reported from Rhyl, Wales

    @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

  • MichelleLowri10 MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

  • J_FISHERJONES FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielMacfie Dan Macfie (@DanielMacfie) reported

    @internet_careh @EE We seem to be ok now, I’ve been checking for the last 24 hours, thx for your attention - I’m curious what went wrong though that wiped out your network for nearly a week - maintenance last weekend went wrong?

  • LisaAnne0891 Lisa Luetchford (@LisaAnne0891) reported

    @EE What is going on with your shocking broadband? All week at 21:00 it goes down everything freezes cannot download ANYTHING to watch and your system checker is saying it’s fine! It definitely isn’t… if it was it would be working. I want to make a formal complaint!

  • caffyhank Caffy Hank (@caffyhank) reported

    As if @EE have been charging me for a contract that ended finished paid up in February because I didn’t cancel it, wtf do I need to cancel it for it’s finished paid for that’s like paying rent on a house you’ve moved out of

  • zander_matth Alexander Matthews (@zander_matth) reported

    @EE Thanks! I have already checked there. It says ‘We’re looking into a problem in your area’ I was after a less generic response and maybe a timescale…

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @EE barely getting signal on the train. You're mugging me off. Prices go up, service goes down. CEO gets richer. Absolutely STANDARD.

  • LangCheshire Michael (@LangCheshire) reported

    @EE Hi, I did via the messaging service

  • boycie1971 andrew wharton (@boycie1971) reported

    @Whyte4Martyn @EE Your phone signal is diabolical in Northallerton at moment as well and dalton thirsk rubbish

  • zander_matth Alexander Matthews (@zander_matth) reported

    @EE Had no service in the Sedbergh area for over two days now. Although WiFi calling helps, it’s no good when I’m out of the house. Any idea how long this will last?

  • DerbsRJ Derbs (@DerbsRJ) reported

    Excellent customer service from @EE Small discrepancy on a new number I added recently, dispute was raised, original call was listened too, agent called me back when he said he would and all resolved. Mistakes are made, it’s how to deal with them that counts! Thank you 👍🏻

  • nathanrichx Nathan R (@nathanrichx) reported

    @EE Can you help please my broadband is down