EE

EE Outage Report in Rhyl, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rhyl, Denbighshire, Wales 01/05/2026 07:10

January 05: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

  • Chrisfenton40 Chris fenton (@Chrisfenton40) reported from Rhyl, Wales

    @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • MichelleLowri10 MrsGinge (@MichelleLowri10) reported from Denbigh, Wales

    @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

  • rjt2012 Richard Thomas (@rjt2012) reported from Prestatyn, Wales

    @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

  • J_FISHERJONES FISH (@J_FISHERJONES) reported from Rhuddlan, Wales

    @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • seraphinewhist Gemma Forster (@seraphinewhist) reported

    @EE Can someone help me out I already have people looking into my Nintendo switch but I have been charged twice this month for my phone once at the start of the month 3rd and today! £70 in one month why?

  • SynK_R SynK R (@SynK_R) reported

    @EE Can you suggest a genuine more reliable network? Because seriously! yours is far from it. Can you suggest a network that Don't go out of service as much. Can you suggest an non ignorant network? If you can help me in that way, I would appreciate it.

  • ScottyB95950902 ScottyB (@ScottyB95950902) reported

    @EE I tweeted you asking for help yesterday and no one replied

  • mavz01 Mavra Papadatos (@mavz01) reported

    @EE I can’t log in to my account to upgrade my phone, please can you support? Thanks xx

  • bishybarnabeldn Tom Mills (@bishybarnabeldn) reported

    @EE called with regards to not being able to pay my bill this month due to lost earnings, trying to be proactive to@only be told you can only help when I’ve missed two payments! This just doesn’t sound good @FSCS

  • alexoliver101 Alex (@alexoliver101) reported

    @EE Been trying to access my account for several days now. Both app and website show errors constantly. Its shocking how a tech and comms company can have such terrible programming

  • md_ren Michael Renton (@md_ren) reported

    @EE Hey @EE guess what? I still don’t have the @bt_uk broadband you sold me! It’s been a week since my activation date and three weeks since you talked me in to changing! And they aren’t calling me back even though I’ve raised a complaint!

  • nkhan1978 Noor Khan (@nkhan1978) reported

    @EE Why are you charging for unlocking service? I have never been charged before. Why do you give us network locked phone when we need to unlock it.I pay huge bill and still getting ripped off for unlocking my iPhone.

  • Gearzyy Pumpkin_Eater_93 (@Gearzyy) reported

    @EE my broadband is almost non existent upstairs bit when I first got it it was fine, is there an issue?

  • HWick_Chris Chris (@HWick_Chris) reported

    @ghost_wales @EE Roaming charges were always a rip off. Data travelling over the same network irrespective of the country you were standing in. Of course, with WiFi being free in so many places now people use WhatsApp, FaceTime and so on for video calls. Voice calls over mobiles is old hat.