EE outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Miles Nipper (@MilesBsn) reported 6 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  Richard Thomas (@rjt2012) reported 16 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 19 minutes ago from Denbigh, Wales

  I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

• 
  Kay Griffiths (@kayleighnikita) reported 24 minutes ago from Denbigh, Wales

  First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  Richard Thomas (@rjt2012) reported 26 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 35 minutes ago from Denbigh, Wales

  First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  FISH (@J_FISHERJONES) reported 37 minutes ago from Rhuddlan, Wales

  @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

• 
  Miles Nipper (@MilesBsn) reported 40 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  Chris fenton (@Chrisfenton40) reported 44 minutes ago from Rhyl, Wales

  @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

• 
  MrsGinge (@MichelleLowri10) reported 56 minutes ago from Denbigh, Wales

  @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Wardell (@ian_wardell) reported 3 minutes ago

  @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."

• 
  Barney & Chris (@AmbroseBarnaby) reported 7 minutes ago

  @EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local

• 
  Clive Wilmot (@CliveWilmot1) reported 8 minutes ago

  What on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless

• 
  Robin John (@robjohn75) reported 12 minutes ago

  @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 13 minutes ago

  @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 13 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  _rambo£ (@_rambo_17) reported 14 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Martin Elliker (@MartinElliker) reported 16 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Jackson Eagleson (@Oradaman) reported 16 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  micka9990 (@Michael66108716) reported 17 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue