EE outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Richard Thomas (@rjt2012) reported 16 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 18 minutes ago from Denbigh, Wales

  First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  MrsGinge (@MichelleLowri10) reported 20 minutes ago from Denbigh, Wales

  @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

• 
  Kay Griffiths (@kayleighnikita) reported 20 minutes ago from Denbigh, Wales

  First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  FISH (@J_FISHERJONES) reported 38 minutes ago from Rhuddlan, Wales

  @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

• 
  Miles Nipper (@MilesBsn) reported 39 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  Miles Nipper (@MilesBsn) reported 42 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  Chris fenton (@Chrisfenton40) reported 50 minutes ago from Rhyl, Wales

  @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

• 
  Kay Griffiths (@kayleighnikita) reported 51 minutes ago from Denbigh, Wales

  I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

• 
  Richard Thomas (@rjt2012) reported 52 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Birduder344 (@Birduder344) reported 2 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!

• 
  Iestyn T Davies (@iestyntdavies) reported 3 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Beverley Rutter (@BeverleyRutter) reported 5 minutes ago

  @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

• 
  Craig Bailey (@Craig_Bailey41) reported 6 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Les Cashmore (@LesCashmore) reported 7 minutes ago

  @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?

• 
  Forgottengirl078 (@forgottengirl78) reported 10 minutes ago

  @EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?

• 
  𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported 11 minutes ago

  @Hepworthclare @EE "How Can I Get Some Service" Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customer?

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 13 minutes ago

  @EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?

• 
  Kev (@KevlarBrock) reported 14 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  Clare Hepworth OBE (@Hepworthclare) reported 22 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE