EE outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Rhyl, Wales

Latest outage, problems and issue reports in Rhyl and nearby locations:

• 
  Kay Griffiths (@kayleighnikita) reported 5 minutes ago from Denbigh, Wales

  First evening off work for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  Miles Nipper (@MilesBsn) reported 12 minutes ago from Rhos-on-Sea, Wales

  @EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.

• 
  Chris fenton (@Chrisfenton40) reported 16 minutes ago from Rhyl, Wales

  @EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

• 
  Miles Nipper (@MilesBsn) reported 19 minutes ago from Rhos-on-Sea, Wales

  @EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.

• 
  Richard Thomas (@rjt2012) reported 21 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones @Fabneenee 📱thanks EE :-) #Loyalty

• 
  Kay Griffiths (@kayleighnikita) reported 26 minutes ago from Denbigh, Wales

  First evening off for ages and I wanna watch a movie but now my @EE broadband is down and I can’t get online to watch a movie 😭

• 
  MrsGinge (@MichelleLowri10) reported 32 minutes ago from Denbigh, Wales

  @EE Thank you for replying. We have normal service now. For just under an hour we had no service but it seems ok now.

• 
  FISH (@J_FISHERJONES) reported 35 minutes ago from Rhuddlan, Wales

  @EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

• 
  Kay Griffiths (@kayleighnikita) reported 46 minutes ago from Denbigh, Wales

  I want to cancel my 4G tablet as the contract runs out this month. Do I have to do it over the phone ? @EE

• 
  Richard Thomas (@rjt2012) reported 51 minutes ago from Prestatyn, Wales

  @EE really great customer service tonight from EE paisley site, all upgraded to XR phones 📱thanks EE :-) #Loyalty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lloydrimmer07 (@lloyd_rimmer) reported 2 minutes ago

  @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

• 
  Paul Davis (@GtiJazzBlue) reported 4 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  F3spirit (@originaf3spirit) reported 5 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Rach 🇪🇺 (@MsVespertilio) reported 8 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Dave (@UK_DC_One) reported 11 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 12 minutes ago

  @EE I have called multiple times over the last few days and been refused a manager to speak to, I am not giving my medical issues to someone I do now know, that's for me and my doctor, this needs sorting ASAP

• 
  David Graham (@DWGraham_67) reported 14 minutes ago

  @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

• 
  Gordon Gotch (@gordongotch57) reported 20 minutes ago

  @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

• 
  Ads (@Ads__W) reported 22 minutes ago

  @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!

• 
  Lara (@EtchesLara) reported 25 minutes ago

  @EE It states there is an issue, in the app, but it’s been 4 days and hasn’t been resolved??