EE Outage in Colwyn Bay, Conwy, Wales

Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!

@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡

@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.

@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?

@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x

@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled

@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money

@EE tweet 9 just tried live chat still can’t get the help I want

@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW

@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply

@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku

@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you

@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?

@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks

@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad

@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍

@EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal

@EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.

@EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?