EE Outage Report in Colwyn Bay, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Colwyn Bay come from postal codes LL29.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colwyn Bay, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colwyn Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at EE
EE is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colwyn Bay, Conwy, Wales
The most recent EE outage reports came from the following cities: Colwyn Bay, Conwy and Llandudno.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colwyn Bay, Wales
Latest outage, problems and issue reports in Colwyn Bay and nearby locations:
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fiona mccrea (@finzer1) reported from Llandudno, Wales
@EE hi I had to unplug my internet at home couple weeks ago ever since it goes off at least 2-3 times a day what’s best way to speak t someone to help please Thanku
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FISH (@J_FISHERJONES) reported from Rhuddlan, Wales
@EE Offered £54 a month for a iPhone 8 Plus 20 gb data but I’ve been a customer for 6 years and never missed a payment wondering if you could sort me a better deal
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Wesley D Woolfall ⚡⚡ (@Lizz78095) reported from Llandudno, Wales
@O2 I say this the Next better in Lymm the Wales the Network so far EE Winning with better network @EE 😉👍👍
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE U r not there to help I’ve sent 9 tweets and 3 direct msgs and nothing - direct debits now cancelled
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE this is the 3rd tweet I’ve sent not had reply to any others tried live chat apparently I don’t have broadband or mobile with you (been cust for so many yrs - maybe I will stop all DD til problem sorted will do it at 11pm if no reply
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales
@EE the left hand doesn't know what the right hand is doing, it seems to be fine for EE to give customers misleading information and when you question it no one knows why & don't want to find out why to tell the customer what went wrong, EE loves to work behind closed doors. Sad
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please
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Chris fenton (@Chrisfenton40) reported from Rhyl, Wales
@EE I’ve all ready done that. Still won’t work. Looking at the comments there a fair few got same problem today.
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE tweet 9 just tried live chat still can’t get the help I want
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales
@EE hi EE, we’ve no broadband in Llandudno (LL31) is there any local issues?
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#HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales
Do you know what,I normally just say 'thank you for your help' at the end of calls,however I think @EE need to give some serious praise to Paul Watson,he was incredible with me on the phone today,like seriously incredible. One less worry for me and hopefully an hours more sleep!
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vicky melville (@sugarpopzvicky) reported from Deganwy, Wales
@EE hi EE, are there issues with broadband, have seen some tweets to suggest so? Been having bother since 11am - impacting WFH now.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales
@EE I have be a customer of T Mobile and then EE for over 11 years and I was wondering if I could get a follow please so I don't miss anything that might be useful to me. Thank you
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales
@EE I'm so sick of you, I called your customs service to chase up big problems & yet again no one knows what is going on as all I get it's not me who sent the text; it's not me that is looking into it; I wasn't there at the time ect. I'm so upset & depressed over it all. Thanks
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE how come my tweets never get answered ? I’ve been with ee for years my contract is due for renewal at beg dec - but don’t think I will when u don’t reply 😡
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE and still waiting this is 4th tweet you have time to put on adverts for your products but not to your customers - I wish to now cancel the 4 items I have with you I’m not waiting til 11pm cancelling all DD NOW
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE @LukeJamesConway Sorry to butt in Luke but I have sent over 9 tweets and three DMs and I’m still waiting a reply I hope u get your problem sorted x
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fiona mccrea (@finzer1) reported from Deganwy, Wales
@EE What I am looking forward to is when after more than 9 tweets and 3 DMs still nothing I’ve cancelled DD - no service no money
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𝕯𝖞𝖑 (@DylsViews) reported from Llandudno, Wales
@EE I’m looking to cancel an order but can’t get through to EE on the phone, any help?
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Miles Nipper (@MilesBsn) reported from Rhos-on-Sea, Wales
@EE if you want to continue having my business I suggest you call me rather than some unknown satellite company who I cannot understand anyway due to terrible call quality. Thank you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Reed.eth🛰️ (@JuniorHallh) reported
@SheddingExtra @cazlovescoffee @EE Why do the good girls always want the bad boys
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moo (@BentGlasses) reported
@EE hello. Ordered yesterday for delivery today. Didn’t get order number though so can’t track. Help?
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CHRISTINE WILLIAMS (@POULTONGIRL) reported
@EE I have £1.46 charges on my monthly bill for 3 picture messages. I sent them in error and immediately deleted them so they were never seen by the recipient. Why have I still been charged?
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Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England
@EE My home WiFi has gone down.
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J (@jacobjosephleec) reported
@EE as a network make me want to die I have never had a smooth transition upgrading my phone I swear to god 🙃
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Hannah Cormack (@hannahcormack1) reported
My account. Contacted @EE further to see if resolution could be made as no referral letter sent but instead told to FURTHER await email referral. Advisor told contracts will be ended and business taken elsewhere. Wish I never signed with them to begin with. Awful service. AVOID😭
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Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported
@EE @BeanoOfficial Don't join or shop with EE. EE added my name and address on contract without taking my consent and requesting payment. EE can't provide copy of contract they pretended I signed. Customer service is not aware of anything Fraud team is not investigating and not providing feedback
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Darrell fletcher (@Fletchmeister81) reported
@EE you will definitely lose this customer when contracts up #nothappy
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Nikki Edwards (@NikNak101) reported
@EE why is your app so crap? Surely you have a priority to get the best developers in and make it top notch? Same goes with @ThreeUK why do sh&te?
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Hannah Cormack (@hannahcormack1) reported
Then encouraged by @EE to raise case with ombudsman. No referral letter sent by @EE as promised for ombudsman and still unwilling to offer any resolution / compensation for not only the incorrect charges but continually charging me after I asked for device to be removed from 2/3